State Of The Industry

The C&R State of the Industry Report, powered by KnowHow, gathers critical data to establish trends, habits, and benchmarks for the restoration industry.

The Restoration Scorecard: Grading 2023 Predictions

For nearly 10 years, I have presented my thoughts on expectations for the future in the disaster restoration industry with a primary focus on the next year. In my position as a business advisor to the industry and my 36 years of restoration experience, I try to identify the top issues that will impact restoration professionals in the near future.  The past several years have been a challenge in identifying trends for several reasons. The first is that the world has had unprecedented events with COVID-19, the lockdowns, labor availability, inflation, supply shortages, and

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The TPA Success Algorithm

To be or not to be, on a Third-Party Administrator (TPA) program? This is a common question throughout the industry. Followed by, how can I be successful and profitable on a TPA? I am asked these questions a lot, mainly due to my past success as an owner of a restoration company and my team’s consistent recognition as a Top Performer. Over the years, I have talked to many other Top Performers about those questions, and I have come to the consensus that there is an algorithm for success. Today, we are going to

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What’s Holding You Back from Getting Your Financial House in Order?

Is the financial uncertainty of your restoration business keeping you up at night? If that’s the case, know that you’re not alone, and there’s a way out of the fog. I get it, numbers aren’t naturally exciting for everyone, but you know what is? The freedom and peace of mind they can bring you. Finding numbers intimidating is natural and more common than you’d imagine. As restoration business owners, we’re no strangers to tackling tough challenges and change head-on. Yet, there’s an area that seems to elude many of us—the element of numbers and financial

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C&R Roundtable: The State of the Industry

Industry experts weigh in on trends, opportunities, weaknesses, and more. 1. What do you see as the restoration industry’s biggest strength going into 2024? Moore: Heading into 2024, the restoration industry’s greatest strength lies in our collective numbers and diversity. The global average annual revenue for a restoration company is approximately $2M-$3M, representing the typical restorer’s reality. This broad base of average restorers forms the backbone of our industry, not just the few national firms. While companies like ATI Restoration are exceptions, it’s the voice and perspective of the average restorer that holds the

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The State of Our Industry

To continue the conversation, read Leighton Healey’s article Don’t Settle for Fool’s Gold Data in 2024.   A LOOK AT INDUSTRY MAKEUP, EMERGING TRENDS, AND RESTORATION INDUSTRY OPPORTUNITIES IN 2023 “Research is creating new knowledge.” -Neil Armstrong Data is arguably the most vital component of solid decision making. The more we know, the clearer our decisions. Yet, according to a study done at Ohio State, more than half of Americans rely on their gut or intuition when making decisions. While intuition can certainly provide a hunch (or sometimes even a strong feeling for right or

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Don’t Settle for Fool’s Gold Data in 2024

To continue the conversation, read Michelle Blevins’ article The State of Our Industry.   Today, with the publication of the State of the Industry 2023, the restoration industry welcomes something new, something that it has not had since the industry’s early formation only a handful of decades ago; comparable year over year data on major trends and sentiments that impact every stakeholder connected to this unique, chaotic, and essential industry. Much will be written, presented, and discussed about the major themes and data presented in this year’s report – there are many eyebrow raising

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The 2022 Top 10 Lists

In 2022, C&R shared and published hundreds of articles, podcasts, videos, news releases, and more! Here are the most popular posts in every category this year! Top Articles “State of the Industry Special Section” by various authors https://candrmagazine.com/stateoftheindustry/ “Dehumidification Capacity in Structural Drying” by Joshua Woolen, J.S. Held LLC – Construction Consulting https://candrmagazine.com/dehumidification-capacity-in-structural-drying/ “Predicting 2022 Disaster Restoration Trends” by Phillip Rosebrook, Jr., Business Mentors https://candrmagazine.com/predicting-2022-disaster-restoration-trends/ “Restoration 1: Challenging the Status Quo” by Michelle Blevins https://candrmagazine.com/restoration-1-challenging-the-status-quo/ “The Complete Guide for Implementing A Commercial Strategy PLan for Restoration Companies” by Jeff Carrier, Restoration Digital Marketing &

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The State of Our Industry

Welcome to the C&R State of the Industry issue! It is my belief this type of data should be readily available to the industry as a resource on what’s trending, what’s painful, and what types of decisions fellow restorers are making in a world evolving faster than many of us can keep up. This particular issue has been a labor of love, and made possible by incredible industry partners. In May of this year, I approached KnowHow, a software company serving our industry, about partnering with C&R to do a State of the Industry

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