Industry News

The latest industry news headlines.

RIA 2024 Designation Course Registration is Now Open

RIA 2024 Designation Course Registration is now open. Each class has its own deadlines for registration and acceptance for prerequisites, which are listed below. All candidates must be approved as eligible before registering for their seats. Take the First Step: Candidates applying to take an RIA designation course must demonstrate they have met the following requirements: High school diploma or equivalent education Five years of verifiable work experience or three years of verifiable supervisory experience, as a project supervisor, estimator, consultant, inspector, restoration company manager, facility manager, or restoration instructor Candidates must submit a resume and

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RIA Congratulates Newly Certified Restoration Professionals (2024)

As the oldest and largest trade association for the restoration industry, the Restoration Industry Association (RIA) offers advanced training courses and designations for restoration and remediation industry professionals including the Certified Restorer (CR), Fire Loss Specialist (FLS), Content Loss Specialist (CLS), Water Loss Specialist (WLS), and Environmental Risk Specialist (ERS). These credentials showcase an individual’s enhanced knowledge and skills in the areas of fire loss, contents loss, water loss, environmental risk, leadership, management and ethics in the restoration industry. RIA advanced designation certificants agree to comply with RIA’s Code of Conduct and to maintain their certification through

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1-800-Packouts Introduces Xcelerate Restoration Software As One Of Its Premier Job Management Software Offerings

1-800-Packouts, a leading provider of packout and restoration services, proudly announces its strategic partnership with Xcelerate Restoration Software, introducing Xcelerate Restoration Software into its portfolio of elite Job Management Software providers. This collaboration marks a significant milestone in both companies’ commitment to revolutionizing the restoration industry through innovation and efficiency. With a shared dedication to streamlining operations and enhancing customer experiences, 1-800-Packouts and Xcelerate Restoration Software join forces to empower restoration professionals with cutting-edge technology. As 1-800-Packouts continues to expand its footprint and uphold its reputation for excellence, adding Xcelerate as one of their

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The RIA Convention and Expo: Redefining Community and Connection

The sold-out 2024 RIA International Convention and Expo witnessed a remarkable gathering of over 1,240 professionals, entrepreneurs, and thought leaders from across the country, giving way to the incredible momentum and buzz the industry is currently generating. Hosted in Dallas, Texas from April 8-10, the convention provided a platform for industry professionals to connect, learn from each other, and explore new opportunities. Not only did the RIA announce on-site that it had reached a record-breaking 1,600 members; the convention saw a record attendance for new attendees, with 530 (or 42.67% of the attendees) saying

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911 Restoration Enjoying Rapid Franchise Growth, Slated to Open in Ten New Territories by End of Q2

Restoration Franchise Seeing Spike After Adding New Executive Director of Franchise Development and on Heels of Recent Industry Accolades; East Coast and Midwest Territories Identified as Targets for Future Expansion 911 Restoration, the “Fresh Start Company,” today announced significant early 2024 growth, with new locations set to open in 10 new territories by the end of the second quarter.  After onboarding its new executive director of franchise development, Ken Sussex, and earning several industry rankings and awards, the restoration brand has seen rising interest in its innovative approach – in particular, citing its recently

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Titus Center for Franchising Student Lydia Ducanis Selected for Puroclean Mini-Internship

Internship affords the opportunity to gain valuable insight into franchising Lydia Ducanis, a junior Finance major with a Concentration in Franchising at The Titus Center for Franchising at Palm Beach Atlantic University (PBA) in West Palm Beach, Florida, has been selected for the mini-internship offered by Titus Center Advisory Board member PuroClean. Lydia will work for several days this June at the company’s 2024 annual convention in Denver. “Lydia exemplifies the type of student we hope to recruit more of to our program,” said Dr. John P. Hayes, CFE, founding chair of Titus Center

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RIA Announces New Affinity Partnership with Answering Service Care

The Restoration Industry Association is pleased to announce a new Affinity Partnership with Answering Service Care (ASC) to provide value to RIA members by helping you have your calls and chats answered by caring people. RIA members may now receive exclusive discounts on Answering Service Care services. ASC will help RIA members with their customer service approach and has been serving organizations in every industry since 1974. Small and medium sized businesses love their personalized approach, and large enterprises are confident that we can handle their call and chat volume with our innovative and friendly

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RIA Announces New Affinity Partnership with

The Restoration Industry Association is pleased to announce a new Affinity Partnership with to provide value to RIA members by providing access to education for restorers at all levels. RIA members may now receive exclusive discounts on services. is an IICRC-approved school and RIA members can take classes in water damage restoration, fire & smoke restoration, odor control, and many more. also offers many IICRC pre-requisite classes for the RIA Designations making it easier than ever to find everything you need to become a Certified Restorer. Classes are offered both online

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Eight New Members Join CORE Member

Property Restoration Industry’s Most Exclusive Contractor Network Partners with Industry’s Finest CORE Group, North America’s fastest growing contractor network, is pleased to announce eight companies as the newest CORE Member. Join us in welcoming Lara’s Services Group – Abilene, TX, Property Craft – Pueblo, CO, Dwyer Restoration – Converse, TX, Coastal Property Restoration – Stuart, FL, Ram Restoration – OH, APR Restoration – Raleigh, NC, Gold Star Property Restoration – Troy, MI, and Property Plus – Greenville, SC. CORE Member is the property restoration industry’s most premier membership offering. CORE Standard Membership offers exceptional

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New Standard Published: ANSI/IICRC S520 Standard for Professional Mold Remediation

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a newly-revised ANSI-approved ANSI/IICRC S520 Standard for Professional Mold Remediation (4th edition, 2024). This Standard describes the procedures to be followed and the precautions to be taken when performing mold remediation in residential, commercial, and institutional buildings, and the systems and personal property contents of those structures. This Standard was written for use by those involved in the mold remediation industry, primarily for mold remediation companies and workers, and secondarily, for others who inspect or assess mold complaints, prepare remediation specifications,

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