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# C & R

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## Posts

- [IICRC S320 Standard Now Open for Public Review](https://www.candrmagazine.com/iicrc-s320-standard-now-open-for-public-review/) - The IICRC has opened public review for its Draft S320 Standard for contents cleaning and restoration. Submit comments online through October 26, 2026.
- [Joe Thomas of PuroClean Named IFA Franchisee of the Year](https://www.candrmagazine.com/joe-thomas-of-puroclean-named-ifa-franchisee-of-the-year/) - PuroClean's Joe Thomas, leader of the National Response Team, has been named a 2026 IFA Franchisee of the Year, honored at the IFA26 Summit in D.C.
- [Reets Drying Academy Launches Ask Reets, an AI Assistant Trained Only on Its Restoration Library](https://www.candrmagazine.com/reets-drying-academy-launches-ask-reets-an-ai-assistant-trained-only-on-its-restoration-library/) - Reets Drying Academy launched Ask Reets, an AI assistant that answers only from 20+ years of its restoration training material — not the open internet.
- [The Changing Business of Restoration | A Roundtable Q&A with Industry Leaders](https://www.candrmagazine.com/the-changing-business-of-restoration-a-roundtable-qa-with-industry-leaders/) - Publisher’s Note: Our industry is changing rapidly. Success today requires far more than technical expertise. In this roundtable, business leaders discuss a plethora of topics impacting restorers daily: navigating tighter margins, rising costs, labor challenges, evolving customer and insurance expectations, technology and AI, private equity investment, and the choice between franchise and independent business models.
- [From Activity to Profitability: Why Restoration Contractors Need a Weekly Scorecard](https://www.candrmagazine.com/from-activity-to-profitability-why-restoration-contractors-need-a-weekly-scorecard/) - One of the biggest challenges restoration contractors may face is determining whether all the activity across the business are actually producing the right financial results. Too often, companies wait until month-end financial statements are completed before they understand how their jobs performed. By then, it is too late and the information is historical. Labor has
- [CIRI Symposium to Bring Leading Researchers and Industry Experts Together in Las Vegas](https://www.candrmagazine.com/ciri-symposium-to-bring-leading-researchers-and-industry-experts-together-in-las-vegas/) - The Cleaning Industry Research Institute (CIRI) Symposium will bring together leading researchers, scientists and cleaning and restoration professionals September 28–29 at The Palms Hotel & Casino in Las Vegas for two days focused on the latest developments in cleaning science, indoor environmental quality and remediation. Held under the theme “Bridging the Gap Between Research and
- [Neighborly Appoints Brent Korb as Chief Financial Officer](https://www.candrmagazine.com/neighborly-appoints-brent-korb-as-chief-financial-officer/) - Neighborly names Brent Korb as CFO, bringing 25+ years of executive financial leadership to the world's largest home services franchisor.
- [BMS CAT Strengthens Florida Service Through the Acquisition of Integrity Environmental Group](https://www.candrmagazine.com/bms-cat-strengthens-florida-service-through-the-acquisition-of-integrity-environmental-group/) - BMS CAT acquires Integrity Environmental Group, expanding asbestos, lead and mold remediation services across the Florida market and nationwide.
- [Restoration Unfiltered: The Truth & Data with Jeff Moore](https://www.candrmagazine.com/restoration-unfiltered-the-truth-data-with-jeff-moore/) - The restoration industry is facing a new reality: fewer insurance claims, tighter margins and a changing consumer mindset. In this episode, Jeff Moore, Chief Acquisitions Officer at ATI Restoration, breaks down what’s driving the decline in claim volume and why restorers can’t rely on the old business model to carry them forward. Jeff shares why
- [The Work Didn't Disappear. The Buyer Changed.](https://www.candrmagazine.com/the-work-didnt-disappear-the-buyer-changed/) - The Industry Never Stops Changing. Neither Can We. Something has changed in the restoration industry. I've been seeing it firsthand, and I've been hearing the same thing in conversations with contractors across the country. Owners, estimators, project managers, business development teams, and organizations within the insurance ecosystem are all adjusting to the same reality. The
- [How to Navigate Slow Periods Without Overwhelming Your Team](https://www.candrmagazine.com/how-to-navigate-slow-periods-without-overwhelming-your-team/) - When work slows down, teams rush to reduce expenses. I've had a lot of these conversations this year. Cash is tight, most expenses look like a number to scratch out, and the work that creates looks like something the team can absorb. Cutting the expense doesn't cut the work. That stays, it just gets loaded
- [Restoration’s Next Wave of Competition: Why AI-Displaced Corporate Professionals Will Be Competing for Market Share Through Franchising | Part 1](https://www.candrmagazine.com/restorations-next-wave-of-competition-why-ai-displaced-corporate-professionals-will-be-competing-for-market-share-through-franchising-part-1/) - Many restoration professionals I speak with are quick to point out how competitive their market is. Case in point: Long Island, NY, where the total population is about 2.92 million. With a slight exaggeration, I believe there may be upwards of 9.22 million restoration companies on that island. I think they build Rainbows on top
- [Ken Sandy of FRSTeam Dryy Restoration Named IFA Franchisee of the Year](https://www.candrmagazine.com/ken-sandy-of-frsteam-dryy-restoration-named-ifa-franchisee-of-the-year/) - Ken Sandy, owner of FRSTeam Dryy Restoration in Ashburn, VA, has been named an IFA Franchisee of the Year for his leadership and community impact.
- [Accuserve Solutions Appoints Maroun S. Mourad as an Independent Board Member](https://www.candrmagazine.com/accuserve-solutions-appoints-maroun-s-mourad-as-an-independent-board-member/) - Veteran Insurance Executive Brings Carrier Relationships and Data Analytics Expertise to Support Accuserve’s Continued Growth and Its Mission to Simplify the Claims Experience Accuserve Solutions (“Accuserve” or the “Company”), an independent managed repair services platform connecting insurance carriers, homeowners, and contractors, today announced the appointment of Maroun S. Mourad as an independent member to its
- [NORMI Announces Fall 2026 Training & Certification Schedule](https://www.candrmagazine.com/normi-announces-fall-2026-training-certification-schedule/) - NORMI's Fall 2026 schedule features live webinars and onsite certification courses in mold assessment, remediation, and more. Register today.
- [Nobody Told the Homeowner Category 4 Doesn’t Exist](https://www.candrmagazine.com/nobody-told-the-homeowner-category-4-doesnt-exist/) - AI is everywhere on a claim now. The homeowner owns the loss. You own the credibility. Earlier this summer we were involved in a discussion between an adjuster and a mitigation contractor. The usual dispute: water category, equipment run time, antimicrobial application. Nothing unusual until the homeowner, cc’d on every email, decided to insert himself.
- [Building a Legacy: Inside PuroClean Leadership](https://www.candrmagazine.com/building-a-legacy-inside-puroclean-leadership/) - What can the 82nd Airborne teach you about running a restoration business? In this episode of the Restoration Today Podcast, George Hernandez, COO of PuroClean, shares his journey from insurance adjuster to entrepreneur and executive leader, and how military experience shaped his approach to discipline, preparation and leadership. George discusses: PuroClean’s growth to more than
- [FLEET Response Appoints Trace Larsen as Vice President of Operations](https://www.candrmagazine.com/fleet-response-appoints-trace-larsen-as-vice-president-of-operations/) - Industry veteran brings more than two decades of operational leadership experience to support FLEET's continued recovery and long-term growth strategy. FLEET Response today announced the appointment of Trace Larsen as Vice President of Operations, strengthening the company's executive leadership team as it continues executing its operational recovery strategy and positions itself for future growth. Larsen
- [Liberty Restoration Group Completes 2 Acquisitions, Expanding ServiceMaster Restore Platform To 8 Midwest Markets](https://www.candrmagazine.com/liberty-restoration-group-completes-2-acquisitions-expanding-servicemaster-restore-platform-to-8-midwest-markets/) - Liberty Restoration Group has completed the acquisition of ServiceMaster Restoration Services by KRS, expanding its disaster restoration and reconstruction platform with three additional offices in Illinois and Wisconsin. The transaction adds locations in Peoria and Bloomington, Illinois, and Milwaukee, Wisconsin, and represents Liberty’s second acquisition of 2026 following its April purchase of ServiceMaster of Columbia
- [Scaling Without the Slip: How Documentation Protects Profitability](https://www.candrmagazine.com/scaling-without-the-slip-how-documentation-protects-profitability/) - Scaling a restoration company brings opportunity—but without the right processes and documentation, growth can quickly impact quality, cash flow, and profitability. In episode 8 of season 4 of the Restoration Master Class, Holly Baldwin of DocuSketch and Alec Demgen of SERVPRO Team Bates & Hogan discuss with Michelle about how standardized processes, strong documentation, employee
- [Innovative Environmental Testing Franchise Opportunity Launches with The Mobile Lab™](https://www.candrmagazine.com/innovative-environmental-testing-franchise-opportunity-launches-with-the-mobile-lab/) - AccuGuard Environmental Offers a New Path into the Environmental Testing Industry with High-Margin, Low-Staff, Home-Based Franchise Opportunity AccuGuard Environmental, a mobile environmental testing concept focused on immediate on-site results for suspected asbestos and lead contamination, has officially launched its franchise opportunity with a unit gross revenue of $550,783.* The AccuGuard opportunity combines operational efficiency with
- [Reel Disaster Restoration Rockfish Invitational Lands This October](https://www.candrmagazine.com/reel-disaster-rockfish-invitational-lands-this-october/) - Home Depot-sponsored Reel Disaster Restoration Rockfish Invitational hits Kent Narrows, MD on Oct 5, 2026. Compete for $20K prizes. Spots are limited.
- [Stop Selling Restoration. Start Selling Preparedness.](https://www.candrmagazine.com/stop-selling-restoration-start-selling-preparedness/) - Emergency Response Plans have come a long way from a binder sitting on a shelf. Today, digital ERPs can give commercial clients instant access to critical property information—and give restoration companies a powerful way to build relationships before disaster strikes. In this episode, Michelle & Jeff Carrier, of Restoration ERP, explore how restoration companies can
- [The Claims Data Traffic Problem](https://www.candrmagazine.com/the-claims-data-traffic-problem/) - Restoration contractors don't have a data problem — they have a data traffic problem. Job details, SLA deadlines, and claims documentation exist somewhere, just rarely in the same place at the same time. Teams re-enter the same information across three or four platforms, and every re-entry is a chance for something to slip or be
- [Profit by Design: The Current Business Climate | Live at the Collective](https://www.candrmagazine.com/profit-by-design-the-current-business-climate-live-at-the-collective/) - Recorded live at the Collective by CORE, Ryan Pritchard, VP of Business Development at PSA, breaks down what it really takes to build profitability by design—not by accident. Ryan explores: The hidden profit drains impacting restoration companies The importance of accurate data and KPIs How technology, accountability, and smarter processes can help contractors protect their
- [The AI Discussion: Time to Find Traction](https://www.candrmagazine.com/the-ai-discussion-time-to-find-traction/) - I am writing this on a Monday morning after a quick review of my inbox and a weekend spent pondering the incredible amount of AI platforms and tools bombarding our industry today. My inbox shows 15 article pitches in the last couple of weeks; 90% of those were on AI-related topics. This issue, you’ll notice,
- [ANSI/IICRC S220 for Professional Inspection of Hard Surface Floor Coverings](https://www.candrmagazine.com/new-standard-published-ansi-iicrc-s220-for-professional-inspection-of-hard-surface-floor-coverings/) - IICRC publishes the revised ANSI/IICRC S220 (2nd edition, 2026) standard for professional inspection of hard surface floor coverings.
- [Delegation Is More Than Just Letting Go](https://www.candrmagazine.com/delegation-is-more-than-just-letting-go/) - Tim Hull & Michelle Blevins talk with Joey Pendley on why real delegation means transferring authority—not just tasks—to build enterprise value.
- [Calm Is Contagious](https://www.candrmagazine.com/calm-is-contagious/) - Shawn Hester on why calm, assertive leadership is a restorer's most operational skill—starting with the room, not the building, on every loss.
- [The Invoice Is Only as Defensible as the Operation That Produced It](https://www.candrmagazine.com/the-invoice-is-only-as-defensible-as-the-operation-that-produced-it/) - Restoration contractors lose money on defensible work when the operation can't prove it. Mike Allred on readiness as a profit center for CAT and large loss.
- [Why I Did Something Stupid (And Why You’re Probably Thinking About It Too)](https://www.candrmagazine.com/why-i-did-something-stupid-and-why-youre-probably-thinking-about-it-too/) - I want to be upfront about something before you keep reading: this is not a success story. Or at least, it’s not only a success story. It’s the kind of story where the ending isn’t fully written yet and the middle was a real mess. I did not wake up one morning and decide to
- [Fight Fire with Fire](https://www.candrmagazine.com/fight-fire-with-fire/) - The same technology that insurance carriers are using to shrink your estimates can—and must—be turned into your most powerful documentation and negotiation tool. There is a quiet revolution happening inside the claims departments of insurance carriers and most restoration contractors have no idea how dramatically it is about to affect their bottom line. Artificial intelligence
- [Kansas Passes Legislation Banning Assignment of Benefits](https://www.candrmagazine.com/kansas-passes-legislation-banning-assignment-of-benefits/) - On April 3, 2026, Kansas Governor Laura Kelly signed Senate Bill 55 (SB 55), which prohibits the assignment of post-loss benefits under residential property insurance policies. Effective as of July 1, 2026, contractors cannot solicit or accept the assignment of any insurance policy or benefit belonging to a client or receive any insurance payout directly.
- [Pass the Teal Crayon, Please](https://www.candrmagazine.com/pass-the-teal-crayon-please/) - In a color-by-numbers book, you'll rarely hear someone ask, "Pass the teal crayon, please." Not because teal doesn't exist, but because it isn't precise. One person sees blue. Another sees green. Even with the best intentions, people interpret it differently. Instead, everyone follows the legend. The legend removes the guesswork by telling you exactly which
- [The Restoration Industry Has Changed. How We Respond Will Define Its Future.](https://www.candrmagazine.com/the-restoration-industry-has-changed-how-we-respond-will-define-its-future/) - After more than 20 years in the restoration industry, I've watched our profession evolve in ways I never expected. Some of those changes have been positive. Technology has made us more efficient, documentation has become more sophisticated, and we have better tools than ever to prove what a property needs. At the same time, however,
- [magicplan and Elkmont Estimates Announce Partnership to Close the Documentation Gap](https://www.candrmagazine.com/magicplan-and-elkmont-estimates-announce-partnership-to-close-the-documentation-gap/) - magicplan and Elkmont Estimates announce a partnership pairing field documentation with expert Xactimate estimating — plus intro discounts on 10 projects.
- [How Referral Relationships Drive Profitability](https://www.candrmagazine.com/how-referral-relationships-drive-profitability/) - Profitability in restoration doesn't begin when a job starts. It begins with strong referral relationships. Trusted referral partners provide more than new opportunities; they deliver better-qualified jobs, set positive customer expectations, and reduce the cost of acquiring new business. Consistent referrals help keep crews productive, improve resource utilization, and create a more predictable workflow, all
- [Deep Dive #4: Tech & AI | 2026 State of the Industry](https://www.candrmagazine.com/deep-dive-4-tech-ai-2026-state-of-the-industry/) - Technology and AI are reshaping how restoration companies operate—from the field to the back office. In the fourth 2026 State of the Industry Deep Dive on Technology & AI, in partnership with KnowHow, join Michelle Blevins and Leighton Healey as they explore what the latest industry data reveals about AI adoption, automation, and the tools
- [Koala Insulation Names Joel Worthington Brand President](https://www.candrmagazine.com/koala-insulation-names-joel-worthington-brand-president/) - Veteran franchise executive brings more than two decades of leadership experience to accelerate growth, strengthen franchisee success and guide the brand's next chapter Koala Insulation, one of the nation’s fastest-growing insulation franchise brands and part of the Empower Brands family, today announced the appointment of Joel Worthington as Brand President. Worthington brings more than 20
- [AI Just Changed the Marketing Game](https://www.candrmagazine.com/ai-just-changed-the-marketing-game/) - AI is changing marketing faster than most businesses can keep up with—and restoration companies are no exception. In this episode, Michelle and Katie Harris, Founding Partner at Spot On Solutions, dive into how AI is reshaping marketing for service-based businesses, from content creation and search to Google Ads, video, customer engagement, and more. The answer
- [Restoration's Next Leadership Challenge: Technology Doesn’t Have Ethics. People Do.](https://www.candrmagazine.com/restorations-next-leadership-challenge-technology-doesnt-have-ethics-people-do/) - When most people hear the phrase code of ethics, they think about honesty, integrity, and doing right by the customer. As restorers, we should. The Restoration Industry Association (RIA) has done an outstanding job establishing ethical principles that guide how we serve our customers, work with carriers, and conduct business. Those standards are foundational to
- [GreenTec National Launches Boutique Commercial Disaster Restoration from Coast to Coast](https://www.candrmagazine.com/greentec-national-launches-boutique-commercial-disaster-restoration-from-coast-to-coast/) - GreenTec Restoration launches GreenTec National, a commercial disaster restoration division with nine response centers nationwide.
- [Helixco Launches Connect, an Emergency Response Profile (ERP) & CRM Built Exclusively for the Restoration Industry](https://www.candrmagazine.com/helixco-launches-connect-an-emergency-response-profile-erp-crm-built-exclusively-for-the-restoration-industry/) - Helixco launches Connect, a CRM built for the restoration industry pairing a full sales pipeline with unlimited Emergency Response Profiles for every property.
- [What One Number Cost Us at the Negotiating Table](https://www.candrmagazine.com/what-one-number-cost-us-at-the-negotiating-table/) - Fellow restorers, About 100. That is roughly how many restoration companies completed the last Cost of Doing Business Survey. Out of nearly 1,900 RIA members and thousands more restorers working in this country, about 100 of us filled out the form. I want you to understand what that number did. When RIA leadership sat down
- [Team Retention in the Restoration Industry](https://www.candrmagazine.com/team-retention-in-the-restoration-industry/) - The technician is the hardest role to retain in this industry. Pay often isn't where it could be, given the hard work involved. They are on call at all hours, shoveling out mud and sewage, sucking out water, and tearing out carpet. Owners lose people because the assumption has become that no one stays in
- [Why Most Restorers Are Getting AI Wrong](https://www.candrmagazine.com/why-most-restorers-are-getting-ai-wrong/) - I’ve been talking about AI in this industry for a couple of years now, and the message hasn’t changed: most companies are getting it wrong before they even begin. But the problem isn’t the technology. It’s the foundation underneath it: the documentation. According to the C&R State of the Industry report, AI in Estimating &
- [Actionable Launches Dry-Out-by-Volume Line Items Across 432 Xactimate Pricing Regions](https://www.candrmagazine.com/actionable-launches-dry-out-by-volume-line-items-across-432-xactimate-pricing-regions/) - New volume-based line items connect water mitigation costs to day-one inputs while creating a more standardized foundation for AI-assisted estimating. Actionable, a 501(c)(6) nonprofit serving the property insurance and restoration industry, today announced that the Actionable Published Price List (APPL) is live in 432 Xactimate pricing regions across the United States and Canada. This month’s
- [Reins Partners with CORE Group to Offer Alternative Equity Solutions for Restoration Contractors](https://www.candrmagazine.com/reins-partners-with-core-group-to-offer-alternative-equity-solutions-for-restoration-contractors/) - Reins partners with CORE Group to bring phantom stock and profit-sharing equity solutions to independent restoration contractors nationwide.
- [The Hidden Profit Sitting Beneath Your Customers' Homes](https://www.candrmagazine.com/the-hidden-profit-sitting-beneath-your-customers-homes/) - Underground ductwork presents a unique set of challenges that many restoration professionals overlook. In this episode, Jason Stiles, owner of Air Doctor Duct Cleaning & Lining, explains why these systems require specialized equipment, proper inspection, and techniques that go far beyond traditional duct cleaning. From hidden debris and rusted ductwork to indoor air quality concerns
- [84% of Restoration Companies Are Open to AI. Most Are Still Writing Emails.](https://www.candrmagazine.com/84-of-restoration-companies-are-open-to-ai-most-are-still-writing-emails-heres-the-gap-and-whats-closing-it/) - Most restoration companies use AI to write emails. The ones pulling ahead use it to know their business before opening a single app. Jim West on the real gap.
- [NORMI Announces Upcoming Live Interactive Webinars and Onsite Training Courses for Indoor Environmental Professionals](https://www.candrmagazine.com/normi-announces-upcoming-live-interactive-webinars-and-onsite-training-courses-for-indoor-environmental-professionals/) - NORMI announces its 2026 lineup of live webinars and onsite courses in mold assessment, remediation, and indoor air quality for industry pros.
- [Industry Leaders Urge Federal Recognition of Emergency Restoration Services in 2027 NAICS Update](https://www.candrmagazine.com/industry-leaders-urge-federal-recognition-of-emergency-restoration-services-in-2027-naics-update/) - IICRC submits comments urging OMB and ECPC to recognize Emergency Restoration Services as a distinct NAICS classification in the 2027 revision. Learn more.
- [The Hidden Profit Killer (And How to Stop It)](https://www.candrmagazine.com/the-hidden-profit-killer-and-how-to-stop-it/) - Growing your restoration company doesn't always mean growing your profits. In this episode of Restoration Master Class, Nelson Higgins, VP, North America at DocuSketch, explains why so many restoration companies see their margins shrink as they scale—and what they can do to stop it. From documentation and SOPs to reconstruction workflows and technician efficiency, Nelson
- [LEVLR Rapid Review Launches: Clarity in Chaos for Restoration Contractors](https://www.candrmagazine.com/levlr-rapid-review-launches-clarity-in-chaos-for-restoration-contractors/) - LEVLR launches Rapid Review, a done-for-you claim intelligence service that tells restoration contractors where to fight, what to fight, and when to stop.
- [How AI Can Reduce Friction in Restoration Operations](https://www.candrmagazine.com/how-ai-can-reduce-friction-in-restoration-operations/) - Key Takeaways AI reduces delays by automating approvals, invoicing, and documentation, all of which improves workflow speed and consistency Back-office tasks become more efficient with structured processes, fewer manual handoffs, and faster payment cycles Field tools standardize documentation and provide real-time visibility, minimizing disputes and improving transparency Embedded guidance and data insights support consistent decisions,
- [Empower Brands Reports Strong First-Half 2026 Development Growth   Across Multi-Brand Franchise Platform](https://www.candrmagazine.com/empower-brands-reports-strong-first-half-2026-development-growth-across-multi-brand-franchise-platform/) - Empower Brands posts 13% growth in new franchisees and 15% in total transactions for first-half 2026, plus a new Canadian market entry via Superior Fence.
- [ATI Restoration Named to U.S. News & World Report's 2026-2027 Best Companies to Work For List](https://www.candrmagazine.com/ati-restoration-named-to-u-s-news-world-reports-2026-2027-best-companies-to-work-for-list/) - ATI Restoration earns a spot on U.S. News & World Report's 2026-2027 Best Companies to Work For list, recognizing its employee-first culture and workplace.
- [The Collective Returns: Bigger Ideas, Better Connections & AI](https://www.candrmagazine.com/the-collective-returns-bigger-ideas-better-connections-ai/) - What makes The Collective one of restoration's must-attend events? Beth Thompson from CORE Group shares what's new for 2026, including: Hands-on AI workshops An exciting keynote from Savannah Bananas Head Coach Tyler Gillum Fresh networking opportunities designed to bring contractors, vendors, and carriers together ...and MORE! If you're attending—or thinking about it—this episode gives you
- [The Quiet Advantage in a Volatile Market](https://www.candrmagazine.com/the-quiet-advantage-in-a-volatile-market/) - Uncertainty has always been part of the restoration business. What seems different today is how many variables are shifting at the same time. Demand for services is unpredictable. Labor remains difficult to find and harder to keep. Costs are escalating. Customers, carriers, and other stakeholders are more cautious, more sensitive, and more demanding on pricing,
- [What Your CRM Probably Isn't Telling You](https://www.candrmagazine.com/what-your-crm-probably-isnt-telling-you/) - A good CRM handles a lot for you: it houses your documents, keeps your team's work in one place, and gives everyone a shared view of your organization. What it usually can't tell you is how close you are to missing an SLA, until you already have. A callback that's a few hours late, a
- [Helixco Launches ROM Wizard for Defensible Commercial Restoration Estimates](https://www.candrmagazine.com/helixco-launches-rom-wizard-for-defensible-commercial-restoration-estimates/) - Helixco's new ROM Wizard guides contractors through standards-based scopes and itemized estimates for defensible commercial restoration projects.
- [If Your Team Is Scared of AI. Here's What to Tell Them.](https://www.candrmagazine.com/if-your-team-is-scared-of-ai-heres-what-to-tell-them/) - AI adoption in restoration stalls at the team level, not the tech. Jeff Diem on naming the fear, the 84% gap, and what's actually working on the ground.
- [TM+ Solutions Acquires Vigilince, Advancing Loss Comprehension and Mobilization in the Critical First Hour of Property Loss](https://www.candrmagazine.com/tm-solutions-acquires-vigilince-advancing-loss-comprehension-and-mobilization-in-the-critical-first-hour-of-property-loss/) - TM+ Solutions acquires Vigilince, connecting AI-powered first-look loss intelligence with mobilization, T&M documentation, and preliminary ROM development.
- [Understanding Wildfire Smoke Impact to Properties: Why Time and Distance Matter](https://www.candrmagazine.com/understanding-wildfire-smoke-impact-to-properties-why-time-and-distance-matter/) - Wildfire smoke events are becoming an increasingly common reality across many regions, bringing attention to how properties are impacted long after the flames are extinguished. Yet one of the most persistent misconceptions is that all properties exposed to wildfire smoke experience the same level of impact. In practice, that is rarely the case. A more
- [Thryv Integrates with Breesy AI for Franchise Service Business Growth](https://www.candrmagazine.com/thryv-integrates-with-breesy-ai-for-franchise-service-business-growth/) - Thryv's new integration with Breesy AI gives restoration franchise owners clear ROI visibility from first marketing touch to final invoice.
- [iMold Cleaning and Restoration Promotes John Campbell to Operations Manager – Sarasota](https://www.candrmagazine.com/imold-cleaning-and-restoration-promotes-john-campbell-to-operations-manager-sarasota/) - iMold Cleaning and Restoration promotes 17-year industry veteran John Campbell to Operations Manager, leading Sarasota, Manatee, and Hillsborough Counties.
- [DocuSketch Launches Field Kit Bundle, Offering a Free $795 Camera Kit](https://www.candrmagazine.com/docusketch-launches-field-kit-bundle-offering-a-free-795-camera-kit/) - DocuSketch's new Field Kit Bundle gives new customers a free $795 Field Camera Kit with any 6-month plan sign-up. Offer runs through July 31, 2026.
- [Eddie Bailey Named Sasser's Director of Operations, Leading Tampa Office](https://www.candrmagazine.com/eddie-bailey-named-sassers-director-of-operations-leading-tampa-office/) - Sasser Restoration names Eddie Bailey Director of Operations to lead its new Tampa, Florida regional office, marking key Southeast expansion growth.
- [Encircle Adds Insta360 X-Series Support for Restoration Documentation](https://www.candrmagazine.com/encircle-adds-insta360-x-series-support-for-restoration-documentation/) - Encircle now supports Insta360 X-series cameras, letting restorers capture unlimited 360 photos in one app at no extra cost, feeding its AI scoping tool.
- [Restoration's Inflection Point: Why the Industry Is Rethinking Its Identity | The Business of Restoration Part 1](https://www.candrmagazine.com/restorations-inflection-point-why-the-industry-is-rethinking-its-identity-the-business-of-restoration-part-1/) - The restoration industry has reached an inflection point. Industry estimates suggest there are roughly 20,000 restoration contractors operating in the United States, responding to fires, floods, storms, and environmental losses every day. For decades, restoration operated as a fast-moving, entrepreneurial trade defined by urgency, relationships, and field expertise. Today, it operates inside a far more
- [How You Do… What You Do… Matters](https://www.candrmagazine.com/how-you-do-what-you-do-matters/) - A deeply personal White Glove Service column on caregiving, hospice, and why how we show up matters when serving people on their hardest days.
- [Merit Restorations Strengthens Northern Virginia Presence with Acquisition of Winchester-based GearClean](https://www.candrmagazine.com/merit-restorations-strengthens-northern-virginia-presence-with-acquisition-of-winchester-based-gearclean/) - New Winchester location and experienced local team enhance emergency response across Northern Virginia and the surrounding region. Merit Restorations today announced the acquisition of Winchester-based restoration specialist GearClean, establishing a permanent presence in Winchester while strengthening its ability to serve homeowners, businesses and referral partners throughout the Northern Shenandoah Valley, Western Loudoun County and the
- [Filling the Wrong Spaces](https://www.candrmagazine.com/filling-the-wrong-spaces/) - Imagine spending hours coloring a Color by Numbers page but skipping the sections that reveal the image. Day after day, more color fills the page. From a distance, it looks like progress. But the picture never comes together. Business works the same way. Projects are updated. Estimates are reviewed. Emails are answered. Employees stay busy
- [The Most Important Conversation Your Company Isn't Listening To](https://www.candrmagazine.com/the-most-important-conversation-your-company-isnt-listening-to/) - AI conversation intelligence is giving restoration companies visibility into customer conversations at scale, transforming coaching, sales, and growth.
- [The Claim Gap: Why Restoration Contractors Are Normalizing Underpayment](https://www.candrmagazine.com/the-claim-gap-why-restoration-contractors-are-normalizing-underpayment/) - Claim cuts have quietly become normal in restoration. Dalton Gregory breaks down the claim gap — and how to turn job data into review-ready claim files.
- [Meet the 2026 Customer Service Elite Award Winner](https://www.candrmagazine.com/meet-the-2026-customer-service-elite-award-winner/) - Since 2024, we have been asking restorers to name their favorite customer service rockstar. Our Customer Service Elite award is designed to recognize the vendors who support restorers every single day, and celebrate the ones who rise above the rest for their service and dedication to their customers. Nominees come from a plethora of vendor
- [ABC's Construction Backlog Indicator Slips, Contractors Remain Confident in June](https://www.candrmagazine.com/abcs-construction-backlog-indicator-slips-contractors-remain-confident-in-june/) - ABC's Construction Backlog Indicator fell to 8.8 months in June 2026, while contractor confidence in sales and staffing rose despite profit margin concerns.
- [Q: Collection Speed Matters as Much as Profit Margins?](https://www.candrmagazine.com/q-collection-speed-matters-as-much-as-profit-margins/) - Jobs can look profitable on paper and still strain cash flow. Learn why collection speed is an operational process — and the questions contractors should ask.
- [10 Steps to Successfully Market a Home-Service Company—with Measurable Results](https://www.candrmagazine.com/10-steps-to-successfully-market-a-home-service-company-with-measurable-results/) - A practical 10-step digital marketing roadmap for home-service companies — from local SEO and Google Business Profiles to reviews, video, and referral partners.
- [Build the Workflow First: A Smarter Way to Scale Restoration](https://www.candrmagazine.com/build-the-workflow-first-a-smarter-way-to-scale-restoration/) - Shawn Hester of Disaster Restoration Systems shares how combat search and rescue shaped his approach to restoration — and why workflows must come before AI.
- [Albi Acquires Oak Estimates to Drive AI-Powered Estimating and Collections for Restoration Contractors](https://www.candrmagazine.com/albi-acquires-oak-estimates-to-drive-ai-powered-estimating-and-collections-for-restoration-contractors/) - Albi acquires Oak Estimates, bringing expert estimators in-house to build AI-powered estimating and collections tools for restoration contractors.
- [EverSmith Brands Appoints Michael Abramson to Chief Operating Officer](https://www.candrmagazine.com/eversmith-brands-appoints-michael-abramson-to-chief-operating-officer/) - EverSmith Brands names Michael Abramson as Chief Operating Officer, bringing 20+ years of franchise leadership to its commercial services platform.
- [Restoration ERP Hires Director of Education & Customer Success to Accelerate Commercial Sales Support](https://www.candrmagazine.com/restoration-erp-hires-director-of-education-customer-success-to-accelerate-commercial-sales-support/) - Restoration ERP appoints Amy LeBeau as Director of Education & Customer Success, bringing commercial sales expertise from BluSky to support ERP Members.
- [The Real ROI of Integrated Documentation + Estimating](https://www.candrmagazine.com/the-real-roi-of-integrated-documentation-estimating/) - When documentation and estimating live in separate systems, handoff errors compound. Here's how integrating them reduces cycle time and improves estimates.
- [Restoration Affiliates Launches New Website to Strengthen National Visibility and Member Connectivity](https://www.candrmagazine.com/restoration-affiliates-launches-new-website-to-strengthen-national-visibility-and-member-connectivity/) - Restoration Affiliates launches its redesigned website with improved navigation and enhanced search to connect clients with member companies nationwide.
- [PuroClean Earns Dual National Recognition for Franchise Culture and System Performance](https://www.candrmagazine.com/puroclean-earns-dual-national-recognition-for-franchise-culture-and-system-performance/) - PuroClean earns spots on Franchise Business Review's 2026 Top Franchises for Culture list and Entrepreneur's Top 10 Maintenance Franchises rankings.
- [Sasser Restoration Expands National Footprint with Regional Office in Tampa, Florida](https://www.candrmagazine.com/sasser-restoration-expands-national-footprint-with-regional-office-in-tampa-florida/) - Sasser Restoration expands its national footprint with a new Tampa, Florida office, strengthening emergency response and commercial restoration services.
- [IICRC Announces a New Director of Government Relations & Advocacy](https://www.candrmagazine.com/iicrc-announces-a-new-director-of-government-relations-advocacy/) - The IICRC names Philip Kahn-Pauli as Director of Government Relations & Advocacy, leading policy and advocacy for the cleaning and restoration industries.
- [Brandon Burton Joins Learn To Restore as IICRC-Approved WRT Instructor](https://www.candrmagazine.com/brandon-burton-joins-learn-to-restore-as-iicrc-approved-wrt-instructor/) - Learn To Restore welcomes Brandon Burton, IICRC-approved instructor and BIEC principal, as its newest Water Restoration Technician (WRT) course instructor.
- [The Hidden Cost of AI](https://www.candrmagazine.com/the-hidden-cost-of-ai/) - AI tokens, credits, and compute explained for restorers. Learn how AI consumption works and why smart design matters more than the number of prompts you send.
- [Missouri PuroClean Franchise Owner Recognized for Rallying Community Support for Terminally Ill Veteran](https://www.candrmagazine.com/missouri-puroclean-franchise-owner-recognized-for-rallying-community-support-for-terminally-ill-veteran/) - PuroClean franchise owner John Collins receives the PuroClean Cares Award for helping a terminally ill veteran's family restore their home in Lee's Summit, MO.
- [Deep Dive #3: Hiring & Retention | 2026 State of the Industry](https://www.candrmagazine.com/deep-dive-3-hiring-retention-2026-state-of-the-industry/) - The restoration labor market is changing—and so are employee expectations. In the third 2026 State of the Industry Deep Dive on Hiring & Retention, in partnership with KnowHow, join our panel of industry leaders as they break down hiring trends, retention strategies, compensation data, and what it takes to build a company people want to
- [ServiceForge Launches Free Scheduling, Booking and Payments for Every Trade Contractor in the US](https://www.candrmagazine.com/serviceforge-launches-free-scheduling-booking-and-payments-for-every-trade-contractor-in-the-us/) - ServiceForge now offers free scheduling, online booking, and payment processing for home service contractors — live in minutes, no credit card required.
- [Don’t Solve Every Problem Alone](https://www.candrmagazine.com/dont-solve-every-problem-alone/) - Discover how Nominal Group Technique helps restoration leaders solve problems faster using structured group brainstorming in just 10 minutes.
- [Arcus Restoration 2025 | Restorer Stories](https://www.candrmagazine.com/arcus-restoration-2025-restorer-stories/) - “Flood, storms, mold, and other disasters—they can bring life to a halt. But they don’t have to keep you there. Our team creates a bridge from the damage you’ve experienced and the restoration you deserve.”
- [JobSight Introduces JobSightAI](https://www.candrmagazine.com/jobsight-introduces-jobsightai/) - Putting Real AI to Work for Restoration Contractors JobSight, the job management platform purpose-built for restoration professionals, has announced the release of JobSightAI, a suite of AI-powered tools designed to help contractors work smarter, move faster, and stay on top of the details that drive every job. While AI has become one of the most
- [The Asbestos Conversation Every Restoration Company Should Have](https://www.candrmagazine.com/the-asbestos-conversation-every-restoration-company-should-have/) - Asbestos isn't a thing of the past—and assuming it is can put your crew, your customers, and even your family at risk. Dr. Catherine Perrault, Chief Medical Officer at the Mesothelioma Center, breaks down the myths, the science behind asbestos exposure, and the practical steps every restoration company should take to stay safe.
- [Reins and ProfitWorks Partner to Increase Equity Opportunities for Business Owners](https://www.candrmagazine.com/reins-and-profitworks-partner-to-increase-equity-opportunities-for-business-owners/) - Reins and ProfitWorks announce a strategic partnership to help independent business owners improve employee retention, succession planning and equity programs.
- [BELFOR Franchise Group Highlights Mid-Year Growth Momentum Across Its Family of Service Brands](https://www.candrmagazine.com/belfor-franchise-group-highlights-mid-year-growth-momentum-across-its-family-of-service-brands/) - BELFOR Franchise Group celebrates mid-year growth across its family of service brands, with new franchise territories and recognition in Entrepreneur magazine.
- [From First-Year Momentum to Multi-Million-Dollar Growth: PuroClean Honors Top Franchise Owners](https://www.candrmagazine.com/from-first-year-momentum-to-multi-million-dollar-growth-puroclean-honors-top-franchise-owners/) - PuroClean honored its top franchise owners at its Annual International Convention, celebrating standout growth stories from Fort Payne, Alabama to Ankeny, Iowa.
- [Herding Cats, Part II: Revealing the Biggest Misconceptions Between Salespeople and Their Managers](https://www.candrmagazine.com/herding-cats-part-ii-revealing-the-biggest-misconceptions-between-salespeople-and-their-managers/) - Want to read the other articles from our 3-part “Herding Cats” series? Now’s the perfect time to catch up! In Part 1 & Part 3, we dig into revealing the biggest misconceptions between salespeople and their managers. Managing sales reps is no easy feat—ask any seasoned manager, and they’ll readily agree. Salespeople drive revenue, but
- [Herding Cats: Revealing the Biggest Misconceptions Between Salespeople and their Manager](https://www.candrmagazine.com/herding-cats-revealing-the-biggest-misconceptions-between-salespeople-and-their-manager/) - Want to read the other articles from our 3-part “Herding Cats” series? Now’s the perfect time to catch up! In Part 2 & Part 3, we dig into revealing the biggest misconceptions between salespeople and their managers. For most restoration businesses, staffing is one of the largest pain points in achieving sustained profitable growth. Good
- [Xactimate's New Labor Efficiency Setting: What It Means and How You Can Prepare](https://www.candrmagazine.com/xactimates-new-labor-efficiency-setting-what-it-means-and-how-you-can-prepare/) - Xactimate's new Large Restoration/Remodel tier changes labor pricing at the trade level. Here's what it means for your estimates and how to protect your margins
- [Accountability Is Not a System](https://www.candrmagazine.com/accountability-is-not-a-system/) - Learn what real accountability looks like in restoration companies. Katie Smith and Tim Hull join Michelle Blevins to explore leadership behavior over systems.
- [ATI Restoration Wins Inaugural Innovative Contractor of the Year Award for LA Wildfire Response](https://www.candrmagazine.com/ati-restoration-wins-inaugural-innovative-contractor-of-the-year-award-for-la-wildfire-response/) - ATI Restoration recognized by Altimeter Solutions Group for exceptional wildfire recovery efforts in Los Angeles. 1,000+ team members, 500+ projects.
- [Sublynk Launches the 'Sublynk Certified Network' to Turn Compliance into a competitive Advantage for Contractors](https://www.candrmagazine.com/sublynk-launches-the-sublynk-certified-network-to-turn-compliance-into-a-competitive-advantage-for-contractors/) - Sublynk introduces the Sublynk Certified Network, turning contractor compliance into portable, verified credentials that drive leads and close rates.
- [RestoPros Expands to Greater Phoenix Area with New Veteran-Owned Scottsdale–Queen Creek Location](https://www.candrmagazine.com/restopros-expands-to-greater-phoenix-area-with-new-veteran-owned-scottsdale-queen-creek-location/) - RestoPros expands to Greater Phoenix with a new veteran-owned franchise in Scottsdale–Queen Creek, offering 24/7 water, fire, and mold services.
- [How Data-Driven Decision Making Sets You Apart](https://www.candrmagazine.com/how-data-driven-decision-making-sets-you-apart/) - Most restoration contractors rely on outdated systems and manual spreadsheets for reporting. Those are valuable insights — but it's no longer enough to keep up. The leaders rising fastest in the restoration industry today aren't just knowledgeable on the state of their business, they can quantify it. They know exactly where risk lives, how it's
- [Neighborly® Promotes Tanner Stutz to Executive Vice President, Strategic Operations & Analytics](https://www.candrmagazine.com/neighborly-promotes-tanner-stutz-to-executive-vice-president-strategic-operations-analytics/) - Neighborly promotes Tanner Stutz to EVP of Strategic Operations & Analytics to strengthen its franchise operational foundation and data-driven growth strategy.
- [Why WIP Accounting Gives Contractors a Real-Time Financial Pulse](https://www.candrmagazine.com/why-wip-accounting-gives-contractors-a-real-time-financial-pulse/) - WIP accounting gives restoration contractors real-time job cost visibility — so you're not waiting on month-end reports to know if your jobs are profitable.
- [Brenton Point Capital Partners Announces Partnership with Merit Restorations](https://www.candrmagazine.com/brenton-point-capital-partners-announces-partnership-with-merit-restorations/) - Brenton Point Capital Partners announces a growth investment in Merit Restorations, expanding services across Virginia, West Virginia, and Texas.
- [The New Reality of Restoration: Fewer Claims, Smarter Tech](https://www.candrmagazine.com/the-new-reality-of-restoration-fewer-claims-smarter-tech/) - Claim volume is down—but the complexity of the industry is rising. Aaron Brunko President of Property and Restoration Solutions at Verisk breaks down what’s driving the shift, from changing consumer behavior to tighter margins, and how AI-powered estimating is reshaping the future for contractors.
- [Dean Jackson Joins New Crystal Restoration as Operations Manager](https://www.candrmagazine.com/new-crystal-restoration-named-to-business-council-of-westchester-2026-hall-of-fame-2/) - New Crystal Restoration appoints Dean Jackson, a 30-year restoration industry veteran, as Operations Manager to lead staff and strengthen client service.
- [New ServiceForge survey highlights growing demand for human engagement in customer service interactions](https://www.candrmagazine.com/new-serviceforge-survey-highlights-growing-demand-for-human-engagement-in-customer-service-interactions/) - A new ServiceForge survey of 6,000 adults finds 87% prefer real humans over AI when contacting local home service businesses. Here's what it means for restorers.
- [Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country](https://www.candrmagazine.com/guarantee-restoration-services-launches-national-sales-team-to-expand-strategic-partnerships-across-the-country/) - Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team
- [Stay in the Driver’s Seat](https://www.candrmagazine.com/stay-in-the-drivers-seat/) - In a market full of uncertainty and unsolicited offers, it’s easy for business owners to get pulled out of position. In this Mini Motivation episode, JT Kraai, of Exit Strategies 360, breaks down why staying in the driver’s seat—through data, process, and discipline—is the key to protecting your business and maximizing its value. Because if
- [PuroClean Targets Expansion in El Paso Amid Growing Demand for Restoration Services](https://www.candrmagazine.com/puroclean-targets-expansion-in-el-paso-amid-growing-demand-for-restoration-services/) - Growing Commercial Development and Year-Round Property Risks Continue to Drive Demand for Restoration Services PuroClean, a leading international property restoration and remediation franchise, has announced plans to expand throughout the El Paso, TX market as part of the brand’s continued growth strategy into high-demand territories across the United States. As weather-related property damage continues impacting
- [FP Property Restoration Promotes Jason Floyd to Commercial Division Manager](https://www.candrmagazine.com/fp-property-restoration-promotes-jason-floyd-to-commercial-division-manager/) - FP Property Restoration promotes Jason Floyd to Commercial Division Manager, expanding its commercial and large loss capabilities across all markets.
- [Guardian Restoration Group Expands Georgia Operations](https://www.candrmagazine.com/guardian-restoration-group-expands-georgia-operations/) - Guardian Restoration Group of Georgia opens its new Covington headquarters on June 19, 2026, expanding restoration services across Metro Atlanta.
- [RIA at 80: Real Talk & What’s Coming Next](https://www.candrmagazine.com/ria-at-80-real-talk-whats-coming-next/) - Welcome back to Phil & Michelle's Happy Hour! In this episode, Michelle & Phil Rosebrook Jr. of Business Mentors, talk with Mark Davis, of Signal and PuroClean, and Justin Woodard, of Woodard Cleaning and Restoration, about all things RIA: from the buzz around the 80th anniversary convention to where the industry is heading next. They
- [No Box, No Front Door, No Apologies: A Different Philosophy for Running a Restoration Company](https://www.candrmagazine.com/no-box-no-front-door-no-apologies-a-different-philosophy-for-running-a-restoration-company/) - I have always hated traditional sales. Not because I can’t do it, but because most salespeople only think about what they can sell. In restoration, that creates a specific kind of problem. We are an industry selling something nobody wants to happen. Nobody wakes up hoping their basement floods. Nobody budgets for a fire. Nobody
- [Romexterra Restoration Names Jason Yoder Chief Executive Officer](https://www.candrmagazine.com/romexterra-restoration-names-jason-yoder-chief-executive-officer/) - Romexterra Restoration has named Jason Yoder as Chief Executive Officer to lead the family-owned Chicagoland company through its next phase of growth.
- [What “Scale” Really Means in Restoration (And Why Most Companies Get It Wrong)](https://www.candrmagazine.com/what-scale-really-means-in-restoration-and-why-most-companies-get-it-wrong/) - In this episode of the Restoration Master Class, sponsored by DocuSketch, Michelle and Todd Sangid, Enterprise Solutions Consultant at DocuSketch, break down what “scaling” really means—and why so many restoration companies get it wrong. As the industry faces a perfect storm of shifting claims behavior, rapid tech evolution, and tightening margins, growth isn’t just about
- [Deep Dive #2: Getting Paid | 2026 State of the Industry](https://www.candrmagazine.com/deep-dive-2-getting-paid-2026-state-of-the-industry/) - In this second 2026 State of the Industry Deep Dive, presented in partnership with KnowHow, Michelle Blevins & Travis Martin, of KnowHow, talk with industry leaders Kristin Whitley Smith (Mooring Recovery Services), Sarah Cowell (PHC Restoration), and Jessica Wescott (Stellar Service Brands) and tackle the restoration industry's most pressing challenge: getting paid. Drawing directly from
- [Why Comprehensive Documentation Reduces Adjuster Disputes](https://www.candrmagazine.com/why-comprehensive-documentation-reduces-adjuster-disputes/) - Over the last 20 years in restoration and estimating, one thing has remained consistent: every line item you cannot defend is revenue you probably will not collect. Most delays in the claims process are not caused by bad intentions. They occur because the documentation does not fully support the scope, repair methodology, or the conditions
- [Every Company Needs a Captain](https://www.candrmagazine.com/every-company-needs-a-captain/) - Great teams have captains — people who steady others, close gaps, and inspire without a title. Here's what that looks like in a restoration company.
- [Making Operational Efficiency Your Competitive Advantage](https://www.candrmagazine.com/making-operational-efficiency-your-competitive-advantage/) - Learn how restoration companies are using real-time visibility, SLA tracking, and smarter systems to turn operational efficiency into a competitive edge.
- [California Seeks Millions in Penalties From State Farm Over Alleged Claims Violations After LA Wildfires](https://www.candrmagazine.com/california-seeks-millions-in-penalties-from-state-farm-over-alleged-claims-violations-after-la-wildfires/) - California seeks millions in penalties from State Farm after investigators found the insurer delayed and underpaid claims from the 2025 LA wildfires.
- [Pulliam Restoration Promotes Jesse Anderson to Integrator and General Manager](https://www.candrmagazine.com/pulliam-restoration-promotes-jesse-anderson-to-integrator-and-general-manager/) - Pulliam Restoration promotes Jesse Anderson to Integrator and General Manager, an IICRC Triple Master Restorer with 25+ years in restoration.
- [PSA Welcomes Timothy Kern as New Vice President of Sales](https://www.candrmagazine.com/psa-welcomes-timothy-kern-as-new-vice-president-of-sales/) - PSA welcomes Timothy Kern as Vice President of Sales, bringing 30+ years of restoration industry experience in operations, estimating, claims, and technology.
- [Busy Cummings Joins Altimeter Solutions Group as CRO to Support Continued Growth and Partnership-Focused Leadership](https://www.candrmagazine.com/busy-cummings-joins-altimeter-solutions-group-as-cro/) - Altimeter Solutions Group names Busy Cummings as Chief Revenue Officer, bringing 25+ years of insurance, technology, and analytics leadership to the team.
- [PSA User Conference: The Future of Restoration Technology Starts with Connection](https://www.candrmagazine.com/psa-user-conference-the-future-of-restoration-technology-starts-with-connection/) - Taylor Carmichael recaps the 2026 PSA User Conference — covering AI, connected systems, and why restoration technology is only as good as the process behind it.
- [The Numbers That Actually Matter in Restoration](https://www.candrmagazine.com/the-numbers-that-actually-matter-in-restoration/) - Most restoration owners think they understand their numbers… but they’re only seeing what’s above the waterline. In this episode, John Barnes, President & CEO of Pendleton Street Business Advisors, breaks down what it really takes to understand your financial health—from cash flow and margins to smart growth and long-term value. If you’re navigating tighter margins,
- [Altimeter Solutions Group Names Keith Hemmer Chief Operating Officer](https://www.candrmagazine.com/altimeter-solutions-group-names-keith-hemmer-chief-operating-officer/) - Altimeter Solutions Group promotes Keith Hemmer to Chief Operating Officer, elevating a 25-year managed repair veteran and foundational company leader.
- [CORE Group Welcomes Total Restoration as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-total-restoration-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group welcomes Total Restoration to its elite national network, bringing over 40 years of mitigation and restoration experience to the collaborative.
- [Processes Don’t Fix Execution Problems](https://www.candrmagazine.com/processes-dont-fix-execution-problems/) - Processes don’t fix execution problems—they expose them. In this episode of Chasing the Vision (in partnership with Violand Management Associates), we break down why so many restoration companies rely on processes as a quick fix—when the real issue is leadership and behavior. If you want consistent results, it starts with people first. Tim Hull &
- [Anybody Can Buy a Truck: Why Customer Experience Is the Only Real Differentiator Left](https://www.candrmagazine.com/anybody-can-buy-a-truck-why-customer-experience-is-the-only-real-differentiator-left/) - Showing up on time isn't enough anymore. Nordyke breaks down how restoration companies can win by mastering the customer experience above all else.
- [Mastering CAT Season: Expert Insights from Industry Leaders En Español](https://www.candrmagazine.com/mastering-cat-season-expert-insights-from-industry-leaders-en-espanol/) - Read the article in English Another HUGE shout out to Luis Suarez, founder and leader of RestorRight Bilingual Academy, for translating this Roundtable for our Spanish speaking readers. For more Spanish content head over to the C&R En Español landing page HERE. Colaboradores: Phillip Welsh: Phillip Welsh es el propietario de Paul Davis Restoration en
- [Mastering CAT Season: Expert Insights from Industry Leaders](https://www.candrmagazine.com/mastering-cat-season-expert-insights-from-industry-leaders/) - Lea el artículo en Español Contributors: Phillip Welsh: Phillip Welsh is the owner of Paul Davis Restoration in Central Florida, where he leads a dedicated team in restoring and rebuilding properties affected by disasters like water damage, fires, mold, and storms. Serving the areas of Orange, Seminole, Osceola, and Brevard, Phillip’s commitment to excellence has made
- [Voda Cleaning & Restoration Appoints Laura Butcaris as President to Drive Franchise Success](https://www.candrmagazine.com/voda-cleaning-restoration-appoints-laura-butcaris-as-president-to-drive-franchise-success/) - Seasoned operations and franchising executive to lead company’s next phase of growth and nationwide expansion Voda Cleaning & Restoration, one of the nation’s fastest-growing home services brands, has named Laura Butcaris as its new president. In her new role, Butcaris will oversee national account initiatives, franchise support, operational alignment and growth efforts across the company’s
- [Practical Uses of AI in Restoration and Mitigation Projects](https://www.candrmagazine.com/practical-uses-of-ai-in-restoration-and-mitigation-projects/) - Key Takeaways: AI reduces delays by automating approvals, invoicing, and documentation, all of which improves workflow speed and consistency Back-office tasks become more efficient with structured processes, fewer manual handoffs, and faster payment cycles Field tools standardize documentation and provide real-time visibility, minimizing disputes and improving transparency Embedded guidance and data insights support consistent decisions,
- [Coastal Restoration 2025 | Restorer Stories](https://www.candrmagazine.com/coastal-restoration-2025-restorer-stories/) - “The future just kind of looks like maintaining and looking for opportunities to support our community and to build our team to be the best they can be.”
- [How Smart Marketing Drives Restoration Growth](https://www.candrmagazine.com/how-smart-marketing-drives-restoration-growth/) - What’s really driving growth in restoration today? Grace Weller, Chief Marketing Officer of Rumsey Construction and Restoration, joins the show to break down how marketing and sales are evolving in the restoration industry. From shifting beyond traditional referral channels to building a more diversified strategy that includes digital lead generation, social media, and commercial relationships,
- [Unlocking the True Value of Restoration Companies](https://www.candrmagazine.com/unlocking-the-true-value-of-restoration-companies/) - Welcome back to season 2, episode 6 of Chasing the Vision, in partnership with Exit Strategies 360 and Violand Management Associates! In this episode, we dive into how restoration companies are valued. From cash flow and adjusted EBITDA to customer mix and employee tenure, learn what really drives value in today’s market—and why every owner should
- [PuroClean's PuroVet Program Steps Up for Michigan Veteran Facing Toxic Mold Crisis](https://www.candrmagazine.com/purocleans-purovet-program-steps-up-for-michigan-veteran-facing-toxic-mold-crisis/) - PuroClean's PuroVet Program covered full mold remediation costs for a Michigan veteran family after insurance denied coverage. A story of service and community.
- [The Picture Being Painted Behind The Cash](https://www.candrmagazine.com/the-picture-being-painted-behind-the-cash/) - What if your bank balance is showing you yesterday’s discipline, not today’s health? When coloring-by-numbers, the finished picture doesn’t come together because one section looks right. It comes together because every section is filled in carefully and consistently. Miss enough small sections, and the image changes. Cash works much the same way. Many owners look
- [Hire a Veteran](https://www.candrmagazine.com/hire-a-veteran/) - The labor shortage in restoration is real—but what if the solution has been right in front of us? In this episode, Rod Cruce (former Green Beret, Ranger, and founder of Trifecta Growth Institute) breaks down how the “Hire Veteran” program is helping restoration companies connect with highly skilled, mission-driven talent. We dive into: Why veterans
- [I Was Never the Guy on the Rope: What 11 Years in Combat Search and Rescue Maintenance and Production Control Taught Me About Running a Restoration Operation](https://www.candrmagazine.com/i-was-never-the-guy-on-the-rope/) - Let me get something out of the way before anyone reads further. I spent eleven years in United States Air Force Combat Search and Rescue. I was not a Pararescueman. I was not a pilot. I was a helicopter crew chief and, later, production control. My job was the airframes — the HH-60s that carried
- [Training Teams to Think in Systems, Not Shortcuts](https://www.candrmagazine.com/training-teams-to-think-in-systems-not-shortcuts/) - In this Master Class episode, we dive into why the best restoration teams don’t rely on shortcuts—they rely on systems. Travis Martin, from KnowHow, and Nelson Higgins, from DocuSketch, break down the real reasons processes fail, from poor onboarding to lack of accountability, and how that leads to costly mistakes like missed documentation and re-inspections.
- [Epic Estimates Launches New Website and Brand Refresh](https://www.candrmagazine.com/epic-estimates-launches-new-website-and-brand-refresh/) - Epic Estimates announces a newly redesigned website and updated logo as the remote estimating company prepares to celebrate its 10-year anniversary in 2027.
- [Toby Burden Rejoins Lydale Property Restoration as Branch Manager, Edmonton](https://www.candrmagazine.com/toby-burden-rejoins-lydale-property-restoration-as-branch-manager-edmonton/) - Canstar Restorations welcomes Toby Burden back as Branch Manager at Lydale Property Restoration in Edmonton, bringing 25+ years of industry experience.
- [New Crystal Restoration Named to Business Council of Westchester 2026 Hall of Fame](https://www.candrmagazine.com/new-crystal-restoration-named-to-business-council-of-westchester-2026-hall-of-fame/) - New Crystal Restoration has been inducted into the 2026 Business Council of Westchester Hall of Fame, honoring 65 years of women-led, eco-focused restoration.
- [IICRC Announces 4th Annual Flooring Education Symposium in Dalton, GA](https://www.candrmagazine.com/iicrc-announces-4th-annual-flooring-education-symposium-in-dalton-ga/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) will host its 4th Annual Flooring Education Symposium at the Dalton Convention Center in Dalton, Georgia, bringing together industry professionals for expert-led education, networking, and hands-on learning. The three-day event will kick off with two full days of symposium sessions on October 19–20 (8:00 a.m. –
- [Deep Dive #1 | 2026 State of the Industry](https://www.candrmagazine.com/deep-dive-1-2026-state-of-the-industry/) - Deep Dive #1 of 4 in The State of the Industry webinar series is here! Join C&R and KnowHow for an exclusive, interactive look at the 2026 report—breaking down key financial trends, workforce realities, tech shifts, and growth opportunities shaping restoration today. Discover what the data says about confidence, margins, and hiring, plus actionable strategies
- [Turning Storm Data Into Action: Inside Dorothy’s Damage Intelligence Platform](https://www.candrmagazine.com/turning-storm-data-into-action-inside-dorothys-damage-intelligence-platform/) - Founder & CEO of Dorothy, Arianna Armelli, shares how Dorothy is transforming the way restoration pros, public adjusters, and policyholders navigate storm damage and claims. Originally launched as a cash advancement business, the company pivoted to focus on advocacy and AI-driven damage intelligence. Dorothy aggregates real-time data across hurricanes, hail, wildfires, and more—helping identify impacted
- [Q: What Can Be Done to Help Contractors Improve Their Profit?](https://www.candrmagazine.com/q-what-can-be-done-to-help-contractors-improve-their-profit/) - A: AI Decision-Making to Decrease Costs While Increasing Performance In the last article, we sparked some discussion on the topic of profitability. The question was “What is the highest possible margin that can be achieved in Restoration?” While the majority of contractors in this industry today are not making money hand over fist, the consensus
- [Claude and Xactimate: The Headline vs. The Reality](https://www.candrmagazine.com/claude-and-xactimate-the-headline-vs-the-reality/) - I’ll bet when your Facebook feed lit up with the news of this it probably felt like Christmas morning when you were a kid. Verisk announced it was bringing its analytics and generative AI capabilities directly into Anthropic’s Claude through a new Model Context Protocol connector, and the headline read like a watershed moment for
- [Airbotx 390X Selected As Winner of the 2026 CleanLink Reader Choice Award for Product of the Year](https://www.candrmagazine.com/airbotx-390x-selected-as-winner-of-the-2026-cleanlink-reader-choice-award-for-product-of-the-year/) - The Airbotx 390X was just selected as winner of the 2026 CleanLink Reader Choice Award for Product of the Year in the Health & Wellness category. This award recognizes the top products in the industry with votes that came directly from industry professionals, and reflects the quality, innovation, and impact of the winning products. For
- [Tessi Announces Founding Advisory Board with Leaders from FEMA, Insurance and the Disaster Restoration Industry](https://www.candrmagazine.com/tessi-announces-founding-advisory-board-with-leaders-from-fema-insurance-and-the-disaster-restoration-industry/) - Tessi, an AI platform for disaster housing repair, names advisors Brock Long, Todd Benson & Jeffery Magoon to strengthen funding, assessment, labor coordination Tessi, a AI-native coordination platform that connects damage assessment, funding, and labor dispatch for post-disaster housing repair, today announced the appointment of three founding Advisory Board members: Brock Long, former Administrator of the
- [Stronger Together: Lessons from the Past for the Future of Restoration](https://www.candrmagazine.com/stronger-together-lessons-from-the-past-for-the-future-of-restoration/) - My Grandpa, Earl Woodard, was a hero. As a navigator, he survived 20 B-17 bombing missions over occupied France during WWII and after his plane was shot down, the people of the French Resistance helped him evade capture and get back to his life in the United States. On a train to the West Coast
- [A Year of Service — and the Strength of Our Leadership Pipeline](https://www.candrmagazine.com/a-year-of-service-and-the-strength-of-our-leadership-pipeline/) - When I stepped onto the stage last year as President of the Restoration Industry Association (RIA), I made a commitment to communicate better—more clearly, more transparently, and more frequently—with our members and the broader restoration community. Looking back, I believe we made real progress. If I graded the experience itself—the honor of serving, the relationships
- [Turning the Pages of Our Industry’s Story](https://www.candrmagazine.com/turning-the-pages-of-our-industrys-story/) - When I had the privilege of taking over C&R in 2021 from the Restoration Industry Association, one of the treasures that came into my possession was the archives. These archives, of course, hold the legacy and history of the RIA through the years – the conventions, the training opportunities, the innovations in equipment and science,
- [Verisk Brings Its Trusted Analytics and Generative AI Capabilities Directly into Anthropic’s Claude](https://www.candrmagazine.com/verisk-brings-its-trusted-analytics-and-generative-ai-capabilities-directly-into-anthropics-claude/) - Verisk (Nasdaq: VRSK), a leading strategic data analytics and technology partner to the global insurance industry, today announced its trusted insurance analytics are now available in Claude, Anthropic’s family of AI models, through standardized Verisk Model Context Protocol (MCP) connectors. These connectors enable insurance and property restoration professionals to access insights conversationally within a secure,
- [You Can’t Lead Change from the Ivory Tower](https://www.candrmagazine.com/you-cant-lead-change-from-the-ivory-tower/) - Every business builder knows the feeling. You wake up before dawn and reach for the same two things: the bank balance and the receivables report. Payroll is coming. Cash is still somewhere in the collection cycle. Margin is thinner than it used to be. You run the numbers again, not because anything changed overnight, but
- [AI Isn’t Lying to You. It’s Agreeing With You: Sycophancy in Restoration](https://www.candrmagazine.com/ai-isnt-lying-to-you-its-agreeing-with-you-sycophancy-in-restoration/) - Artificial Intelligence is moving fast in the restoration industry. From estimating and documentation to scheduling and communication, it promises speed, efficiency, and better decisions. But there’s a risk most people aren’t talking about. AI sycophancy. Sycophancy is when something agrees with you, flatters your thinking, or reinforces your assumptions, even when you’re wrong. Simply put,
- [The Rise of Severe Convective Storms (What It Means for Restoration)](https://www.candrmagazine.com/the-rise-of-severe-convective-storms-what-it-means-for-restoration/) - Severe convective storms are quietly becoming the biggest driver of insurance losses—and most people don’t even realize it. In this episode, Jon Schneyer of Cotality breaks down why hail, wind, and tornadoes are now outpacing hurricanes, what makes these storms so costly, and why “invisible” damage is a growing problem for property owners and contractors
- [Advance Your Expertise with MCRA’s Building Moisture Inspection Certification Course](https://www.candrmagazine.com/advance-your-expertise-with-mcras-building-moisture-inspection-certification-course/) - The MidSouth Cleaning and Restoration Association (MCRA) proudly announces its upcoming Building Moisture Inspection (BMI) Certification Course. This 3-day IICRC accredited course is designed to equip cleaning and restoration professionals with critical skills related to building science and moisture dynamics. Featuring a comprehensive curriculum, the BMI course provides a deeper understanding of how water impacts
- [PuroClean Looks to Expand to the California Bay Area Amid Rising Demand for Services Due to Weather, Fires and Everyday Property Issues](https://www.candrmagazine.com/puroclean-looks-to-expand-to-the-california-bay-area-amid-rising-demand-for-services-due-to-weather-fires-and-everyday-property-issues/) - Restoration and Remediation Franchise Offering Franchise and Conversion Opportunities in Northern California PuroClean, one of the country’s leading property restoration and remediation franchises, has announced plans to expand their reach in San Francisco Bay Area, as part of their strategic growth into high-demand markets across the nation. With 15 franchise territories available throughout the Bay Area, from San Jose to Santa
- [Delegation Without Documentation Is Just Chaos With More People](https://www.candrmagazine.com/delegation-without-documentation-is-just-chaos-with-more-people/) - If your systems are broken, hiring new people won’t fix it. When field documentation is incomplete, team members spend their day chasing answers. They're calling techs to ask what they meant by a note. They're scheduling return visits to measure rooms that should have been captured the first time. They're stuck waiting instead of writing
- [AnswerForce Wins RIA Contractor's Choice Award for Third Year Straight](https://www.candrmagazine.com/answerforce-wins-ria-contractors-choice-award-for-third-year-straight/) - AnswerForce wins the 2026 RIA Contractor's Choice Award for the third consecutive year, recognized by restoration professionals for 24/7 live answering support.
- [DocuSketch Wins 2026 RIA Contractor's Choice Award for Best Product/Tool for Second Consecutive Year](https://www.candrmagazine.com/docusketch-wins-2026-ria-contractors-choice-award-for-best-product-tool-for-second-consecutive-year/) - DocuSketch wins the 2026 RIA Contractor's Choice Award for Best Product/Tool — second year in a row — chosen by restoration contractors through popular vote.
- [RIA Releases New White Paper on Verisk's New "Large Restoration/Remodel Labor Efficiency Setting"](https://www.candrmagazine.com/ria-releases-new-white-paper-on-verisks-new-large-restoration-remodel-labor-efficiency-setting/) - IMPORTANT RELEASE FROM RIA Fellow Restorers - Earlier this year, Verisk added a third tier to Xactimate's labor efficiency settings, with a potential large impact on restorers. The changes include two additions: 1. A Large Restoration/Remodel, slotted between the existing Restoration/Remodel/Service. This new tier reduces labor pricing by an estimated 5 to 10% compared to
- [Good Teams are Built, Not Bought](https://www.candrmagazine.com/good-teams-are-built-not-bought/) - What does it take to build a team that lasts in restoration? Jon Vogt and John Warnick, of BluSky, share how they’ve stayed aligned for 15+ years—through growth, acquisitions, and change—by hiring for fit, leading with honesty, and protecting their culture.
- [C&R Roundtable: Restoration Leaders on Where We Stand in 2026](https://www.candrmagazine.com/cr-roundtable-restoration-leaders-on-where-we-stand-in-2026/) - Publisher’s Note: We asked some of the sharpest minds in the restoration and property claims industry to do what most of us rarely make time for: stop, look around, and tell us the truth. Within this article, these leaders share their unfiltered perspectives on where the industry has made real progress, where it continues to
- [The Case for Taking Vendor Programs Seriously](https://www.candrmagazine.com/the-case-for-taking-vendor-programs-seriously/) - Most restoration contractors approach vendor programs with skepticism—and honestly, that's understandable. Discounted rates, extra paperwork, scorecards. It can feel like you're giving up control with the return of a promise to receive more work. Here's what most contractors don't realize before joining a vendor program: the program doesn't determine your success—your operations do. The carriers
- [Meet the 2026 Emerging Leaders Award Winners](https://www.candrmagazine.com/meet-the-2026-emerging-leaders-award-winners/) - The response was overwhelming. When we launched the Emerging Leaders in Restoration award last year, we hoped it would shine a light on the next generation of talent rising through the ranks of our industry. The response exceeded every expectation and this year, the nominations came in stronger than ever. After reading through this year’s
- [Westhill Global Acquires Spero to Strengthen AI and Data Analytics Capabilities](https://www.candrmagazine.com/westhill-global-acquires-spero-to-strengthen-ai-and-data-analytics-capabilities/) - Westhill Global (westhillglobal.com), the premier digital claims solutions provider for the property & casualty insurance industry, today announced the acquisition of Spero (wearespero.com), a leader in construction data and analytics. The acquisition meaningfully expands Westhill’s data and analytics capabilities across the property and casualty claims ecosystem. Two capabilities stand out. First, Spero’s AI-driven Contractor Profiler
- [Beyond the Hype: A Restorer’s Guide to Practical AI Integration](https://www.candrmagazine.com/beyond-the-hype-a-restorers-guide-to-practical-ai-integration/) - The restoration industry is currently navigating a wave of “AI noise.” Every time you open LinkedIn or your email, you’re likely bombarded by promises of new software that will solve all your problems or, conversely, dire warnings about the risks of the technology. To cut through this static, we recently hosted the Practical AI for
- [Stop Posting Jobs. Start Selling Opportunities: How to Attract More Qualified Candidates](https://www.candrmagazine.com/stop-posting-jobs-start-selling-opportunities-how-to-attract-more-qualified-candidates/) - In today’s tight labor market, leadership can no longer rely on outdated job postings that merely list responsibilities and qualifications. Strategic inclusion of compensation details and well-written, persuasive job descriptions is not just a best practice — it is a measurable driver of recruitment performance that increases applicant volume, improves candidate quality, accelerates hiring timelines,
- [E-Verify 101](https://www.candrmagazine.com/e-verify-101/) - In today’s environment, it is important to understand the basics of verifying your employees’ legal status to ensure your business is compliant with applicable federal laws. This includes understanding the federal E-Verify website. While not federally required in many cases, many states do, in fact, require its use and most have their own procedures for
- [Violand Management Associates Announces David Specht as Newest Business Advisor](https://www.candrmagazine.com/violand-management-associates-announces-david-specht-as-newest-business-advisor/) - Violand Management Associates, a leading business coaching and professional training firm serving restoration, plumbing, HVAC, and other service-based industries, is pleased to announce the addition of our newest Business Advisor, David Specht. With more than 40 years of experience, Specht brings a deep and well-rounded understanding of the trades, having worked across nearly every facet—from
- [Surviving the Slump](https://www.candrmagazine.com/surviving-the-slump/) - Coming out of one of the coldest winters in recent history, the restoration industry has benefited from the abundance of frozen pipe and ice-dam claims. In the wake of this season’s wrath, it is hard to imagine there are still areas of the country where claims are down and contractors are struggling to get work.
- [Why Volume is the Most Dangerous Drug in Restoration](https://www.candrmagazine.com/why-volume-is-the-most-dangerous-drug-in-restoration/) - In the restoration world, volume often feels like safety. When the phones are ringing and the schedule is full, it’s easy to believe things are going well. More claims usually means more trust from carriers. More referrals feels like validation. More work feels like momentum. But volume has a way of lying to you. I’ve
- [The Current M&A Landscape | Main Street Restorer](https://www.candrmagazine.com/the-current-ma-landscape-main-street-restorer/) - In this episode, we sit down with Gokul Padmanabhan, the founder of the newly rebranded Restoration Advisors of America, to break down what’s really happening in 2026. From a slowdown in M&A activity to the rise of tech-driven private equity, the landscape is shifting in ways every restoration business owner needs to understand. We explore
- [Empower Brands Strengthens Leadership Team to Accelerate Growth Across Platform in 2026](https://www.candrmagazine.com/empower-brands-strengthens-leadership-team-to-accelerate-growth-across-platform-in-2026/) - Empower Brands announces key leadership appointments across marketing, operations, and technology to accelerate franchise growth in 2026.
- [The Process Playbook for Restoration Growth](https://www.candrmagazine.com/the-process-playbook-for-restoration-growth/) - What does it take to build a restoration company that doesn’t rely on you? In this episode of The Restoration Master Class, in partnership with DocuSketch, special guests Ben Justesen, Enterprise Solutions Consultant at DocuSketch and Chris Laney, Senior Consultant at Midwest Remediation, break down how to move from owner-dependent to system-driven—with clear processes, better
- [The $10M Blind Spot: Why Most Restoration Companies Don’t Know Their True Close Rate](https://www.candrmagazine.com/the-10m-blind-spot-why-most-restoration-companies-dont-know-their-true-close-rate/) - Your close rate may be hiding a costly blind spot. Learn why most restoration companies are measuring incomplete data—and what it's costing them.
- [PuroClean is on the Move with an Active Leadership Presence at Major Industry Events in 2026](https://www.candrmagazine.com/puroclean-is-on-the-move-with-an-active-leadership-presence-at-major-industry-events-in-2026/) - PuroClean leadership is making waves at major 2026 restoration industry events, strengthening partnerships across restoration, insurance, and franchise sectors.
- [Excellence Evolves with Enhancements to the HydraMaster TITAN 575HP Truckmount](https://www.candrmagazine.com/excellence-evolves-with-enhancements-to-the-hydramaster-titan-575hp-truckmount/) - The 2026 HydraMaster TITAN 575HP now features heated pressure washing up to 2000 PSI, Cerakote exhaust coating, and an expanded 3-year Kubota warranty — all standard.
- [ISSA and NORMI Expand Alliance to Advance Cleaning and Restoration Industries](https://www.candrmagazine.com/issa-and-normi-expand-alliance-to-advance-cleaning-and-restoration-industries/) - ISSA and NORMI have signed a renewed and expanded alliance to advance cleaning and mold remediation through advocacy, training, media, and joint membership.
- [Family Business to Regional Platform: the McCabe + Endurant Story](https://www.candrmagazine.com/family-business-to-regional-platform-the-mccabe-endurant-story/) - What happens when a family-run restoration business outgrows its limits? DJ McCabe shares how he helped scale McCabe Restoration, navigated a family exit, and built Endurant Disaster Recovery into a growing Southeast platform—without losing what made it successful in the first place.
- [Tech Talk: Faster Isn’t Better If It Feels Fake](https://www.candrmagazine.com/tech-talk-faster-isnt-better-if-it-feels-fake/) - In restoration, we don’t just rebuild structures, we restore trust. We step into people’s lives on their worst days and guide them through uncertainty with clarity, communication, and care. That’s the business. Now enter artificial intelligence. AI can summarize, draft, analyze, and predict faster than any of us. It can help write scopes, compare estimates,
- [Margins Aren't What You Think: Hidden Costs Are Eating Your Profit](https://www.candrmagazine.com/where-the-mitigation-margin-goes-missing/) - Mitigation margins look great on paper. With 50 to 80 percent gross margins, this work is highly attractive. But when contractors audit job profitability, those margins often shrink by 10 to 30 points. The problem is almost always overhead — but not because overhead is too high. Much of what sits in overhead isn't overhead
- [Financial Discipline: The Key to Enterprise Value | Chasing the Vision S3E3](https://www.candrmagazine.com/financial-discipline-the-key-to-enterprise-value/) - What actually makes a restoration company valuable? In this episode of Chasing the Vision, in partnership with Violand Management Associates, Garrett Sigler, a former CFO in construction and restoration, explains why financial discipline is the foundation of enterprise value. Too many companies rely on assumptions, outdated spreadsheets, and incomplete data—leading to poor decisions and cash
- [IICRC Announces Inaugural Legislative Fly-In](https://www.candrmagazine.com/iicrc-announces-inaugural-legislative-fly-in-in-washington-d-c/) - The IICRC is hosting its first-ever Legislative Fly-In on September 1–2 in Washington, D.C. Learn how certified pros can engage with lawmakers.
- [What is the Highest Achievable Gross Margin in the Restoration Industry?](https://www.candrmagazine.com/what-is-the-highest-achievable-gross-margin-in-the-restoration-industry/) - What's the highest gross margin restoration contractors can hit? Ryan Pritchard breaks down the numbers and the profit killers standing in the way.
- [Color by Numbers: The Margin Mirage](https://www.candrmagazine.com/color-by-numbers-the-margin-mirage/) - Revenue growth doesn't always mean profit growth. Learn how margin erodes across roles and divisions in your restoration business.
- [From Startup to $7 Million: Building Two Businesses at Once](https://www.candrmagazine.com/from-startup-to-7-million-building-two-businesses-at-once/) - What happens when you launch two businesses at the same time—and scale to $7M? In this episode, Coral Martin, owner of 1-Tom-Plumber Space Coast, shares how she built a powerful combination of plumbing + restoration services to drive growth, efficiency, and consistent lead flow. From leveraging franchise support to integrating dispatch and office teams, Coral
- [FLEET Response Appoints Mark Springer as Chief Executive Officer
](https://www.candrmagazine.com/fleet-response-appoints-mark-springer-as-chief-executive-officer/) - Experienced Restoration Industry Leader Returns to Support Operational Alignment and Next Phase of Growth FLEET Response, a national provider of property restoration and emergency services, today announced the appointment of Mark Springer as Chief Executive Officer and a member of the company’s Board of Directors. Springer returns to FLEET with decades of experience in the
- [Bridging People and Technology](https://www.candrmagazine.com/bridging-people-and-technology/) - The restoration industry has never had more technology. Dashboards. Mobile apps. AI. Automation. Reporting. Documentation tools. And yet, technology alone has never restored a home. The companies that win are not the ones with the most tools. They are the ones that successfully bridge their people and their technology. Because the real work does not
- [PuroClean Named a Fastest-Growing Franchise and Top Franchise for Women in 2026](https://www.candrmagazine.com/puroclean-named-a-fastest-growing-franchise-and-top-franchise-for-women-in-2026/) - PuroClean named one of Entrepreneur's Fastest Growing Franchises of 2026 and a Top 100 Franchise for Women by Franchise Business Review.
- [CORE Group Welcomes Servco as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-servco-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group announces Servco as its newest elite contractor member, gaining access to national resources, technology, and restoration industry support.
- [Agents, Automation & the 18-Month Disruption | RestorAI](https://www.candrmagazine.com/agents-automation-the-18-month-disruption-restorai/) - AI isn’t slowing down—it’s accelerating. In this episode of RestorAI, David Grove, of BYLT Restoration, and Michelle break down the explosion of AI agents, the race to build massive data centers, and why some experts believe white-collar jobs could be reshaped in the next 18 months. From tools like Claude and autonomous “coworkers” to real-world
- [Paul Davis Restoration Appoints Mike Hopkins as Chief Executive Officer](https://www.candrmagazine.com/paul-davis-restoration-appoints-mike-hopkins-as-chief-executive-officer/) - Paul Davis Restoration today announced the appointment of Mike Hopkins as Chief Executive Officer, effective immediately. Hopkins assumes the role after serving as Chief Operating Officer of Paul Davis Restoration. During his tenure with the company, he also held the roles of Executive Vice President of Operations and Regional Business Consultant. As CEO, Hopkins will
- [Capacity Planning Starts at Documentation](https://www.candrmagazine.com/capacity-planning-starts-at-documentation/) - Nelson Higgins explains how incomplete field documentation creates bottlenecks in restoration estimates, adjuster approvals, and payment cycles.
- [From Automation to Intelligence | RestorAI](https://www.candrmagazine.com/from-automation-to-intelligence/) - AI isn’t just for writing emails anymore. In this episode recorded at INTRConnect, we break down where AI is headed in 2026 — from consolidation among major players like Google, OpenAI, and Anthropic, to what restoration contractors should actually be implementing right now. Think dashboards, automations, and real operational efficiency.
- [ABC: Slowest Rate of Construction Hiring on Record in February](https://www.candrmagazine.com/abc-slowest-rate-of-construction-hiring-on-record-in-february/) - ABC reports construction hiring fell to its slowest rate on record in February 2026, with job openings down 28,000 and labor force churn at historic lows.
- [BREAKING: “The DeLorean Dehu™” Unveiled as the Industry’s First Time-Reversing Drying System](https://www.candrmagazine.com/breaking-the-delorean-dehu-unveiled-as-the-industrys-first-time-reversing-drying-system/) - In what may be the most disruptive innovation the restoration industry has ever seen, a stealth startup has announced the launch of the DeLorean Dehu™, a revolutionary drying system that doesn’t just remove moisture… it claims to reverse water damage entirely. According to early reports, the DeLorean Dehu™ leverages a proprietary technology known as Temporal
- [Stampede Distribution Appoints Austen Daniel as District Manager](https://www.candrmagazine.com/stampede-distribution-appoints-austen-daniel-as-district-manager/) - Stampede Distribution has named Austen Daniel as District Manager, adding a seasoned industry professional with more than 13 years of asbestos abatement and interior demolition experience to its growing leadership team. Daniel spent nearly 14 years at ARC Abatement, where he managed projects ranging from $10,000 to $15 million and built deep expertise in project
- [BluSky Restoration Welcomes Brandon Tanner as Chief Solutions Officer](https://www.candrmagazine.com/blusky-restoration-welcomes-brandon-tanner-as-chief-solutions-officer/) - BluSky Restoration appoints Brandon Tanner as Chief Solutions Officer to drive strategic growth and strengthen client partnerships nationwide.
- [Restoration Made Simple Welcomes Ben Justesen as Their Newest Senior Consultant](https://www.candrmagazine.com/restoration-made-simple-welcomes-ben-justesen-as-their-newest-senior-consultant/) - Restoration Made Simple, a leading consulting and training organization that helps cleaning and restoration businesses scale efficiently and increase profitability, announced today that Ben Justesen is their newest Senior Consultant. With decades of combined industry experience, the team behind Restoration Made Simple brings a comprehensive background spanning field operations, business ownership, and strategic growth consulting.
- [Patrick DaSilva of Excel Honored with the 2026 Dick Bernson Award at the MCRA 50th Anniversary Regional Meeting](https://www.candrmagazine.com/patrick-dasilva-of-excel-honored-with-the-2026-dick-bernson-award-at-the-mcra-50th-anniversary-regional-meeting/) - The MidSouth Cleaning and Restoration Association (MCRA) proudly announces Patrick DaSilva of Excel Cleaning and Restoration Supplies as the recipient of the prestigious 2026 Dick Bernson Award, recognizing his outstanding contributions to MCRA and the cleaning and restoration industry. “Receiving the Bernson award during the 50th anniversary of this incredible association is truly humbling. To
- [CORE Group Welcomes ANR Elite Restoration as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-anr-elite-restoration-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group welcomes ANR Elite Restoration to its national network, giving the Kentucky-based contractor access to technology, training, and growth resources.
- [IdealTraits Named RIA’s Newest Affinity Partner](https://www.candrmagazine.com/idealtraits-named-rias-newest-affinity-partner/) - The Restoration Industry Association (RIA) is proud to announce IdealTraits as its newest Affinity Partner, bringing powerful hiring and recruiting solutions to RIA members.To introduce members to these new benefits, IdealTraits will host an exclusive webinar on April 1, where attendees can explore the platform’s automation features and learn how to build resilient teams through
- [CRDN Strengthens Network with New Franchise Owners and Training Graduates](https://www.candrmagazine.com/crdn-strengthens-network-with-new-franchise-owners-and-training-graduates/) - CRDN expands its network with new franchise owners and training graduates certified in textiles, electronics, art, and full-service contents restoration.
- [Why AI Can’t Do Your SEO](https://www.candrmagazine.com/why-ai-cant-do-your-seo/) - Not long ago, I received an email from a business owner that started with a sentence I’ve been hearing increasingly lately: “ChatGPT says our SEO is broken.” You can probably guess what led to this email. Like much of the industry, calls had slowed down. Revenue had been tight. So, they decided to run their
- [United Property Restoration Services Joins Restoration Affiliates](https://www.candrmagazine.com/united-property-restoration-services-joins-restoration-affiliates/) - United Property Restoration Services joins Restoration Affiliates, expanding the network to 138+ locations and $1.13B in restoration contracts nationwide.
- [Fewer Claims, More Trouble: The Silent Shift Most Restorers Are Ignoring](https://www.candrmagazine.com/fewer-claims-more-trouble-the-silent-shift-most-restorers-are-ignoring/) - Learn why the restoration industry is changing and how shifting to prevention can protect your business, open new doors, and secure your future pipeline.
- [Clean Claims Launches OCR Smart Readings and Instant ESX for Faster Documentation](https://www.candrmagazine.com/clean-claims-launches-ocr-smart-readings-and-instant-esx-for-faster-documentation/) - Clean Claims launches OCR Smart Readings and Instant ESX, giving restoration professionals faster documentation and streamlined workflows in the field.
- [What Operational Inefficiency Is Really Costing You](https://www.candrmagazine.com/what-operational-inefficiency-is-really-costing-you/) - Most restoration contractors feel it when things start to slip— jobs taking longer than they should, missed follow-ups, paperwork that gets lost in the stack. But have you ever stopped to think about what all those inefficiencies might actually be costing you? The truth is, operational inefficiency isn't just a time suck. It shows up
- [Financing: The Missing Piece?](https://www.candrmagazine.com/financing-the-missing-piece/) - Cash flow is tightening, deductibles are rising, and insurance is shifting—so how are smart restoration companies staying ahead? In this episode of Restoration Today, Nate Cisney of Restoration Made Simple breaks down why financing is becoming a game-changer for restorers. From closing jobs faster to getting paid in 24 hours, we explore how adopting financing—and
- [The Silent Crisis of 2025: Why Restoration Pros Went Broke in a “Record” Hurricane Year](https://www.candrmagazine.com/the-silent-crisis-of-2025-why-restoration-pros-went-broke-in-a-record-hurricane-year/) - Why did restoration pros lose work during a record 2025 hurricane year? Discover the silent claims crisis and what to expect in 2026.
- [IICRC Standards Available for Second Limited Public Review](https://www.candrmagazine.com/iicrc-standards-available-for-second-limited-public-review-2/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has opened the second limited public review for the Draft IICRC S220 Standard for Inspection of Hard Surface Floor Coverings. Download the Substantive Changes made to the draft S220 Standard since the first public review, and submit your comments online from March 20 to April 19,
- [The Most Dangerous Decision Owners Make: Skipping Reality | Chasing the Vision S3E2](https://www.candrmagazine.com/the-most-dangerous-decision-owners-make-skipping-reality-chasing-the-vision-s3e2/) - Are you seeing your business clearly—or just what you think is happening? In this episode of Chasing the Vision, Michelle and Tim Hull, of Violand Management Associates, break down the hidden danger of operating on assumptions instead of reality. They explore how familiarity, filtered information, and even good intentions can keep owners in the dark—and
- [Adversity Exposes Leadership (or Lack of It)](https://www.candrmagazine.com/adversity-exposes-leadership-or-lack-of-it/) - What hockey taught C&R's Michelle Blevins about leadership, accountability, and company culture and why hard conversations matter most in restoration business.
- [Stampede Distribution Adds Eric Spritzler as Vice President of Product Management](https://www.candrmagazine.com/stampede-distribution-adds-eric-spritzler-as-vice-president-of-product-management/) - Stampede Distribution appoints Eric Spritzler as VP of Product Management, bringing 30 years of distribution experience to the restoration industry.
- [Choose Your Colors](https://www.candrmagazine.com/choose-your-colors/) - Discover the 5 key business metrics that drive real outcomes — track growth, profitability, cash flow, operations, and accountability.
- [WHITE GLOVE WOW: Delivering Excellence and Cultural Sensitivity](https://www.candrmagazine.com/white-glove-wow-series-alpine-cleaning-restoration-a-core-elite-company-ozeki-residence-sandy-utah/) - "How Alpine Cleaning & Restoration delivered a luxury White Glove restoration for the Ozeki residence in Sandy, Utah with precision and care
- [Crawford Contractor Connection Announces Strategic Partnership with Helixco](https://www.candrmagazine.com/crawford-contractor-connection-announces-strategic-partnership-with-helixco/) - Contractor Connection and Helixco partner to enhance the commercial managed repair program with real-time transparency and time and materials validation Contractor Connection®, a leading managed repair network and a Crawford & Company® business, is pleased to announce a strategic partnership with Helixco, a technology platform designed to capture and validate time and materials documentation in
- [PuroClean Sees Surge in Winter Storm Damage Claims Nationwide, Shares Expert Tips as Harsh Weather Impacts Every Region](https://www.candrmagazine.com/puroclean-sees-surge-in-winter-storm-damage-claims-nationwide-shares-expert-tips-as-harsh-weather-impacts-every-region/) - National Property Restoration Franchise Reports Rising Demand Following Month of Coast-to-Coast Winter Storms After a month of relentless winter weather affecting nearly every corner of the country, PuroClean, one of North America’s leading property restoration and remediation franchise brands, is seeing a sharp increase in storm-related service calls as homeowners and businesses grapple with frozen
- [Quality Contracting, Inc. Joins Restoration Affiliates](https://www.candrmagazine.com/quality-contracting-inc-joins-restoration-affiliates/) - Quality Contracting, Inc. joins Restoration Affiliates, expanding its national network of trusted local restoration experts across 138+ locations.
- [If Our Jobs Are So Profitable, Where Is the Cash](https://www.candrmagazine.com/if-our-jobs-are-so-profitable-where-is-the-cash/) - Many restoration contractors overestimate job profitability. Discover the hidden costs quietly eroding your margins and how to gain true financial visibility.
- [Earnouts Explained for Restoration Owners | Mini Motivation](https://www.candrmagazine.com/earnouts-explained-for-restoration-owners-mini-motivation/) - Welcome to the Mini Motivation series with JT Kraai of Exit Strategies 360! In this short series, JT shares quick, practical insights on mergers and acquisitions in the restoration industry—from evolving deal structures to how owners can start preparing their companies today. In this episode, he explains how earnouts are reshaping restoration deals, why they’re
- [The 7 Hidden Marketing Mistakes Costing Mold & IAQ Companies Thousands—and How to Avoid Them](https://www.candrmagazine.com/the-7-hidden-marketing-mistakes-costing-mold-iaq-companies-thousands-and-how-to-avoid-them/) - Restoration marketing mistakes can cost IAQ and mold remediation companies money. Learn how to protect your website, data, and marketing investments.
- [RIA Insights: Leadership to New Heights](https://www.candrmagazine.com/ria-insights-leadership-to-new-heights/) - RIA appoints Saima Hedrick as CEO and Vince Scarfo as Director of Advocacy, launching a new Voice of the Independent Task Force for restoration contractors.
- [The Disciplined Entrepreneur: Building Scalable, Profitable Restoration Businesses That Endure](https://www.candrmagazine.com/the-disciplined-entrepreneur-building-scalable-profitable-restoration-businesses-that-endure/) - Discover how disciplined leadership, smart hiring, and data-driven decisions help restoration business owners build profitable, scalable companies that endure
- [We Didn’t Have Titles. We Had Each Other. The Power of Informal Peer Groups](https://www.candrmagazine.com/we-didnt-have-titles-we-had-each-other-the-power-of-informal-peer-groups/) - Peer groups in the restoration industry help professionals grow and learn together. Jeff Jones shares how informal networks shaped his career.
- [Scaling Marketing and Customer Experience with Existing Tools](https://www.candrmagazine.com/scaling-marketing-and-customer-experience-with-existing-tools/) - What should restoration companies do when the storms slow down? In this episode of the Restoration Masterclass podcast, Santa Davison of SERVPRO Team Olson and Holly Baldwin from DocuSketch share practical ways restoration teams can use downtime to strengthen marketing, build relationships, and improve documentation workflows. They discuss how tools like DocuSketch can help companies
- [Disaster Response Joins Restoration Affiliates](https://www.candrmagazine.com/disaster-response-joins-restoration-affiliates/) - Expanding National Coverage With Local Expertise Restoration Affiliates (RA), a national network of independently owned, full-service disaster restoration companies, continues to advance its mission of providing nationwide coverage through trusted local experts. Restoration Affiliates (RA) is pleased to announce the addition of Disaster Response. Disaster Response joins a growing group of established restoration firms committed
- [Meet the 2026 RIA Candidates](https://www.candrmagazine.com/meet-the-2026-ria-candidates/) - Welcome to the Meet the Candidates conversations! We encourage you to watch ALL the Meet the Candidate interviews to get to know each of them and what they bring to the table. Our goal is for each of them to be 10 minutes or less! There are 3 candidates total for this year’s election (Josh
- [BluSky Restoration Appoints Drew Nannis as Chief Revenue Officer](https://www.candrmagazine.com/blusky-restoration-appoints-drew-nannis-as-chief-revenue-officer/) - Marketing and leadership expertise position him to accelerate BluSky’s growth trajectory BluSky Restoration Contractors, LLC, a leading national property restoration firm, today announced the appointment of Drew Nannis as Chief Revenue Officer (CRO). This strategic addition to BluSky’s executive team underscores the company’s commitment to driving its next phase of growth and market leadership. In
- [Where Are They All Going?](https://www.candrmagazine.com/where-are-they-all-going/) - A look at the evolution of the biorecovery industry, from early pioneers to modern acquisitions shaping the future of biohazard cleanup companies.
- [ATI Restoration Strengthens Leadership Bench to Support Four-Division Operating Structure](https://www.candrmagazine.com/ati-restoration-strengthens-leadership-bench-to-support-four-division-operating-structure/) - New leaders across operations, supply chain, workforce development, and finance strengthen ATI’s ability to scale nationally while supporting local operations. ATI Restoration, one of the nation's largest and most diversified property restoration companies, today announced the appointment of four leaders across operations, supply chain, workforce development, and financial infrastructure. These additions reflect the company's continued
- [Are You Developing Leaders or Just Relying on Them? Why Restoration Companies Keep Losing Good People](https://www.candrmagazine.com/are-you-developing-leaders-or-just-relying-on-them-why-restoration-companies-keep-losing-good-people/) - We work with companies across multiple industries and train frontline employees and midlevel leaders nationwide, giving us an unfiltered view of culture in the field. One thing becomes obvious fast: the perception gap between owners, executives, and midlevel managers in the restoration industry is wider than anywhere else we work. At the top, the language
- [From Volume to Variance: Why Scale in Restoration Is Now a Data Problem, Not a Labor Problem](https://www.candrmagazine.com/from-volume-to-variance-why-scale-in-restoration-is-now-a-data-problem-not-a-labor-problem/) - Restoration has never been a simple business, but it used to be a more linear one. Win more work, hire more people, add trucks, open another branch, repeat. Scale was hard, but it was at least conceptually straightforward: if you could keep the labor engine running, you could keep the revenue engine growing. That mental
- [DocuSketch° to Unveil AI-Powered Estimating at March 16 Launch](https://www.candrmagazine.com/docusketch-to-unveil-ai-powered-estimating-at-march-16-launch/) - DocuSketch will unveil new AI-powered estimating capabilities during March 16 featuring instant floor plans, on-site estimates and a Verisk partnership.
- [Managing TPA Jobs Without the Chaos](https://www.candrmagazine.com/managing-tpa-jobs-without-the-chaos/) - What if your TPA jobs, SLA deadlines, and communication tools were all managed in one place? In this episode, Jason McLaughlin, CEO, and Austin McLaughlin, COO, of Complitrac break down how their custom-built platform is helping restoration companies stay ahead of strict SLA requirements and improve visibility across TPA programs. They discuss why the restoration
- [RocketLevel Appoints Industry Veteran Andy Neiman as Vice President of Partnerships](https://www.candrmagazine.com/rocketlevel-appoints-industry-veteran-andy-neiman-as-vice-president-of-partnerships/) - 15-year restoration and home services leader joins company to expand strategic partnerships as demand grows for AI-powered sales and support systems. RocketLevel today announced the appointment of Andy Neiman as Vice President of Partnerships, strengthening the company’s leadership team as it continues to expand its AI-driven growth platform for home and commercial service businesses. Neiman
- [Restoration Affiliates Announces 2026-2027 Board of Directors](https://www.candrmagazine.com/restoration-affiliates-announces-2026-2027-board-of-directors/) - Restoration Affiliates is a participatory network of independent companies collaborating to provide national coverage and local expertise through shared knowledge, innovation, and excellence. Our Vision is to be the premier national network of commercial-focused restorers that fosters member success through collaborative innovation and delivering unparalleled service. RA currently has 38 full members and 2 associate
- [CORE Group and Helixco Announce Strategic Technology Partnership to Advance National Commercial Restoration Operations](https://www.candrmagazine.com/core-group-and-helixco-announce-strategic-technology-partnership-to-advance-national-commercial-restoration-operations/) - CORE Group, a national leader in high-performance property restoration networks and commercial program management, today announced a strategic partnership with Helixco, a provider of advanced cloud-based commercial and large-loss software solutions. The collaboration establishes Helix as the technology foundation supporting CORE’s National Commercial Program, centralizing Time and Materials (T&M) billing and workflow governance across its
- [Process Comes First](https://www.candrmagazine.com/process-comes-first/) - Process comes first, not because process is exciting, but because the right process gives people the capacity to do their jobs well. Customer retention is not about scripts or slogans. It comes from people feeling heard, getting timely communication, and knowing someone is paying attention. When teams are buried in manual documentation and chasing information,
- [Why Every Restoration Jobsite Needs a Dedicated Health & Safety Officer](https://www.candrmagazine.com/why-every-restoration-jobsite-needs-a-dedicated-health-safety-officer/) - In the high stakes environment of the restoration industry, no matter if it is mitigation or construction, a true Health and Safety Officer (HSO) is a missing link for many restorers. In environments where our teams face electrical hazards, fall hazards, chemical and hazardous material exposures, the HSA is your first line of defense in
- [How Do You Know It’s Clean?](https://www.candrmagazine.com/how-do-you-know-its-clean/) - Photo courtesy of James Copeland Defining Cleanliness in Fire, Mold, and Compliance Driven Industries As building materials, consumer electronics, appliances, art and textiles continue to evolve, new materials are constantly being introduced into homes and structures. When these materials and components burn, the by-products from fire damage become more complex, water and mold remediation becomes
- [Stampede Distribution Marks First Year With Contractor-First Mission Led by Ron Daniel](https://www.candrmagazine.com/stampede-distribution-marks-first-year-with-contractor-first-mission-led-by-ron-daniel/) - Stampede Distribution is approaching its one‑year anniversary as a national distributor serving the restoration, abatement, and environmental remediation industries. The company is led by President Ron Daniel, founder and former owner of ARC Abatement, who exited the firm after more than three decades to address a critical gap he saw in the supply chain supporting
- [Storm Guard Reflects on a Transformative 2025 and Sets the Stage for Growth in 2026](https://www.candrmagazine.com/storm-guard-reflects-on-a-transformative-2025-and-sets-the-stage-for-growth-in-2026/) - Full-Exterior Home Services Rebrand, Strategic Leadership Investments, and New Programs Position the Brand for Expansion in 2026 Storm Guard is closing out 2025 following a year of purposeful transformation, strategic alignment, and momentum-building initiatives designed to support long-term growth. The year marked a defining chapter for the brand as Storm Guard strengthened its foundation, enhanced
- [Why I’ve Never Seen Wallemia sebi on a Swab — and Why That Matters: How Dust-Associated Fungi, Sampling Limitations, and Respiratory Health Intersect in Indoor-Air-Quality Investigations](https://www.candrmagazine.com/why-ive-never-seen-wallemia-sebi-on-a-swab-and-why-that-matters-how-dust-associated-fungi-sampling-limitations-and-respiratory-health-intersect-in-indoor-air-quality-investigatio/) - How many times have you been asked to check an HVAC system for mold? A thousand? You pull a couple of air samples. You swab the coils—if you can reach them. The lab report comes back showing a familiar result: Cladosporium. Case closed. Or is it? After years in the field, thousands of inspections, and
- [CORE Group Welcomes Restorm as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-restorm-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group, a national network built to transform property restoration into a seamless, trusted experience, is proud to welcome Restorm as the newest member of its elite contractor network. With a foundation rooted in innovation, collaboration, and a relentless commitment to excellence, CORE connects top independent restoration firms to nationwide opportunities, advanced technology, and a
- [ABC Welcomes DOL’s Proposal to Rescind Confusing Biden-Era Independent Contractor Rule](https://www.candrmagazine.com/abc-welcomes-dols-proposal-to-rescind-confusing-biden-era-independent-contractor-rule/) - Associated Builders and Contractors issued the following statement from its vice president of government affairs, Kristen Swearingen, on the U.S. Department of Labor’s announcement of a proposed rule that will rescind and replace the ABC-opposed 2024 Employee or Independent Contractor Classification Under the Fair Labor Standards Act final rule: “ABC strongly supports the DOL’s proposed rule to
- [Teeing Up Trust in Restoration](https://www.candrmagazine.com/teeing-up-trust-in-restoration/) - What happens when you combine the restoration industry with the timeless networking power of golf? In this episode, Peter Lyons, Founder of Restoration Golf League, & Lee Patterson, Commissioner at Restoration Golf League, dive into the story behind the Restoration Golf League — a growing networking movement designed specifically for restoration professionals. With 18 chapters
- [The Human in the Loop: Where Knowledge & Instinct Beat AI](https://www.candrmagazine.com/the-human-in-the-loop-where-knowledge-instinct-beat-ai/) - AI agents are quickly becoming the next big promise in technology. Autonomous. Always on. Supposedly smart enough to take work off your plate instead of just rearranging it. For restoration companies, where every day feels urgent, complex, and slightly on fire, that promise is understandably tempting. Who wouldn’t want a digital team member that never
- [Empower Brands Builds on Record 2025 Performance with Successful Ignite Conference, Marking Largest Annual Meeting in Company History](https://www.candrmagazine.com/empower-brands-builds-on-record-2025-performance-with-successful-ignite-conference-marking-largest-annual-meeting-in-company-history/) - Multi-brand franchisor’s annual meeting event brought together more than 1,100 attendees and 85 vendor partners to align strategy and celebrate systemwide milestones Empower Brands, a franchisor of home and business services brands, built on record-setting 2025 performance by convening more than 1,100 franchise owners, corporate leaders and representatives from 85 vendor partners Feb. 10–12 in
- [CORE Group Welcomes EcoBak Restoration as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-ecobak-restoration-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group, a national network built to transform property restoration into a seamless, trusted experience, is proud to welcome EcoBak as the newest member of its elite contractor network. With a foundation rooted in innovation, collaboration, and a relentless commitment to excellence, CORE connects top independent restoration firms to nationwide opportunities, advanced technology, and a
- [AI & Estimating: No Rage Quitting Allowed](https://www.candrmagazine.com/ai-estimating-no-rage-quitting-allowed/) - In episode 2 of season 4 of The Restoration Master Class, experts Robb Harrell, VP of Strategic Accounts at DocuSketch, and Todd Van Sant, VP of Estimating at ATI Restoration, break down how AI is transforming restoration estimating and claims. From faster estimate creation and blueprint analysis to tools that help enforce carrier guidelines, AI
- [Spangler Restoration Promotes Bob Goodloe to Vice President of Mitigation](https://www.candrmagazine.com/spangler-restoration-promotes-bob-goodloe-to-vice-president-of-mitigation/) - Spangler Restoration is proud to announce the promotion of Bob Goodloe from Director of Emergency Restoration Services (ERS) – Charlotte to Vice President of Mitigation, overseeing mitigation operations across the entire company. This promotion reflects Bob’s outstanding performance, leadership growth, large loss capabilities, and operational impact throughout 2025, as well as Spangler Restoration’s continued commitment
- [Randy Feenstra Announces $62 Million FEMA Disaster Relief Funding for Iowa Flood Recovery](https://www.candrmagazine.com/randy-feenstra-announces-62-million-fema-disaster-relief-funding-for-iowa-flood-recovery/) - Today, U.S. Rep. Randy Feenstra (R-Hull) announced that the Federal Emergency Management Agency (FEMA), under the U.S. Department of Homeland Security (DHS), has allocated more than $62 million in federal disaster recovery grants to communities across Iowa following the devastating floods of 2024. The funding will support critical infrastructure repairs, school recovery efforts, housing restoration,
- [Nearly 9 Out of 10 of US Construction Workers Are Not Union Members](https://www.candrmagazine.com/nearly-9-out-of-10-of-us-construction-workers-are-not-union-members/) - According to an Associated Builders and Contractors analysis of the U.S. Bureau of Labor Statistics’ 2025 Union Members Summary released today, 11.1% of U.S. construction industry workers belong to a union, an increase from 10.3% in 2024, versus 88.9% who do not. The BLS reported that 995,000 construction industry workers were members of a union, while 8
- [Behavioral Assessments at Work: How to Choose and Use Them Well](https://www.candrmagazine.com/behavioral-assessments-at-work-how-to-choose-and-use-them-well/) - When companies start building programs around culture, they often end up in the world of behavioral, leadership, or communication assessments. Honestly, it’s a fun space with a lot of strong tools that can improve working relationships between staff, both inside and outside the company. I’ve even had staff take an assessment home, show it to
- [ATI Restoration Appoints Brandon Donatelli as Chief Revenue Officer](https://www.candrmagazine.com/ati-restoration-appoints-brandon-donatelli-as-chief-revenue-officer/) - ATI Restoration, one of the nation’s largest and most diversified property restoration companies, today announced the appointment of Brandon Donatelli as Chief Revenue Officer. Donatelli brings more than 20 years of leadership experience to the role, with a proven track record of building revenue platforms across the restoration, insurance, and technology industries. In his new
- [FP Restoration Announces Melia Cunningham as Commercial T&M Manager to Strengthen Large-Loss Strategy](https://www.candrmagazine.com/fp-restoration-announces-melia-cunningham-as-commercial-tm-manager-to-strengthen-large-loss-strategy/) - FP Restoration is proud to announce the addition of Melia Cunningham as Commercial T&M Manager. Melia brings more than 25 years of leadership experience in operations, Time & Materials billing, and large-loss project governance. Her career spans nearly two decades supporting North American catastrophe response efforts, where she successfully managed billing and documentation for complex,
- [Color by Numbers: Seeing the Future Before It Happens](https://www.candrmagazine.com/color-by-numbers-seeing-the-future-before-it-happens/) - In the restoration industry, leaders make hundreds of decisions every week, often quickly, under pressure, and with real impacts for their teams, customers, and cash flow. We’d like to offer a moment to step back, look at the bigger picture, think differently about where your company is today, and where it could be tomorrow, because
- [AI in Restoration: Where It Helps, Where It Breaks, and Why That Matters](https://www.candrmagazine.com/ai-in-restoration-where-it-helps-where-it-breaks-and-why-that-matters/) - AI has started showing up everywhere in restoration. Not just in marketing talk, but inside CRMs, reporting tools, intake systems, and internal workflows. Some of it is genuinely useful. While others are creating confusion because everything now gets labeled as “AI,” even when the tools behave very differently. That matters because the restoration industry is
- [2026 State of the Industry Survey](https://www.candrmagazine.com/2026-state-of-the-industry-survey/) - Learn more about how you can be a part of the restoration industry's biggest survey! From preferred vendors to team tenure, wage, and outsourcing, start 2026 by providing a comprehensive look into the health of the restoration industry. The strongest insights come from those who show up. 👉 Take the 2026 State of the Industry
- [The Profits on My Jobs Are Not Consistent: What Strategies Can Be Used to Stay on Target?](https://www.candrmagazine.com/the-profits-on-my-jobs-are-not-consistent-what-strategies-can-be-used-to-stay-on-target/) - Q: The profits on my jobs are not consistent. What strategies can be used to stay on target? Profitability isn’t lost all at once—it leaks out in small, avoidable ways throughout production. The most effective way to protect against margin erosion is to understand what costs are being allocated up front and then review them
- [Compound Risk Is Changing Everything](https://www.candrmagazine.com/compound-risk-is-changing-everything/) - Compound risk is reshaping restoration and insurance. In this episode, Maiclaire Bolton-Smith, VP of Product Marketing at Cotality, breaks down secondary perils, earthquake exposure, and how contractors can use catastrophe data to stay ahead of emerging opportunities.
- [BluSky Restoration Elevates Drew Tramonte to Vice President of Dallas, TX Office](https://www.candrmagazine.com/blusky-restoration-elevates-drew-tramonte-to-vice-president-of-dallas-tx-office/) - Powerful combination of industry expertise, leadership and people-first philosophy lands him the role BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the promotion of Drew Tramonte as vice president of the Dallas office. In his new role, Drew will oversee office operations including business development, customer relationships, project management,
- [Restoring the Entrepreneur | Chasing the Vision S3E1](https://www.candrmagazine.com/restoring-the-entrepreneur-chasing-the-vision-s3e1/) - Season 3 of Chasing the Vision kicks off with a new focus — the real journey of entrepreneurship in restoration. Michelle and Tim Hull, of Violand Management Associates, dive into why growth alone doesn’t create value, how scaling exposes hidden problems, and the disciplined habits that build strong, independent businesses. From cash flow traps to
- [PuroClean Named a 2026 Top Franchise by Franchise Business Review](https://www.candrmagazine.com/puroclean-named-a-2026-top-franchise-by-franchise-business-review/) - Independent Franchise Survey Confirms Strong Satisfaction with Support, Leadership, and Overall Performance PuroClean, one of the nation’s leading franchise brands in property restoration and remediation, has been named a 2026 Top Franchise by Franchise Business Review, an honor based entirely on feedback from the people who know the business best: its Franchise Owners. The annual
- [Kustom US Announces Partnership with First Light Restoration, Expanding One-Call Disaster Recovery into Louisville](https://www.candrmagazine.com/kustom-us-announces-partnership-with-first-light-restoration-expanding-one-call-disaster-recovery-into-louisville/) - Grounded in First Light’s local reputation and shared discipline, the partnership expands Kustom’s national delivery model while keeping leadership local Kustom US (“Kustom”), a national disaster recovery platform, today announced its expansion into the Kentucky market through a partnership with First Light Restoration, a locally led restoration company. First Light Restoration will now operate as
- [The Truly Competent Restorer](https://www.candrmagazine.com/the-truly-competent-restorer/) - It was the third day on site when the question came up, as it often does in water loss projects: “How many days of drying are you charging?” The question itself wasn’t unreasonable, but it revealed a deeper issue that continues to challenge the restoration industry—how competence in restorative drying is measured. Too often, drying
- [KnowHow Teams Up with Rainbow Restoration to Strengthen Franchise Support with AI Knowledge Platform](https://www.candrmagazine.com/knowhow-teams-up-with-rainbow-restoration-to-strengthen-franchise-support-with-ai-knowledge-platform/) - New knowledge infrastructure gives franchise owners immediate access to proven solutions, reducing downtime and improving service delivery KnowHow today announced a new collaboration with Rainbow Restoration, a Neighborly company, operating almost 400 franchise locations worldwide, to deliver AI-powered knowledge management infrastructure across the franchise network. This collaboration addresses a long-standing challenge in multi-location franchise operations
- [Unlocking Team Potential - The POWER-ACT](https://www.candrmagazine.com/unlocking-team-potential-the-power-act/) - When I purchased an underperforming restoration company, it wasn’t a lack of opportunity holding it back—it was a lack of leadership. The team had talent. They had experience. But they didn’t have direction, clarity, or a leader who knew how to unlock the potential that was already there. And this isn’t unique to restoration. Leadership
- [The Truth About AI Search](https://www.candrmagazine.com/the-truth-about-ai-search/) - This article was written by a human. My hot take is that ALL future searches will be done through AI, whether it be Google (Gemini) and/or others. It’s just that much more effective and efficient. The goal of this article is to let you know where we are with AI Search, what you can do,
- [You Can't Scale What You Can't Systematize](https://www.candrmagazine.com/you-cant-scale-what-you-cant-systematize/) - When your best estimator is the only one who knows how to handle complex claims, you don't have a process. You have a dependency. When John is the only person who can close a job properly, you're not building a business. You're building risk. The difference between "John knows how to do it" and "anyone
- [The Tax Playbook for Restoration Entrepreneurs](https://www.candrmagazine.com/the-tax-playbook-for-restoration-entrepreneurs/) - In this episode of Restoration Today, Drew and JT Pells from PNT Advisors join the show to break down practical tax and business strategies specifically for restoration industry entrepreneurs. From deciding when an S-Corp election actually makes sense, to understanding how to pay yourself properly through payroll and distributions, this conversation tackles the real financial
- [CORE Group Welcomes Advanced Restoration as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-advanced-restoration-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group, a national network built to transform property restoration into a seamless, trusted experience, is proud to welcome Advanced Restoration LLC of New Mexico as the newest CORE Select Member. With a foundation rooted in innovation, collaboration, and a relentless commitment to excellence, CORE connects top independent restoration firms to nationwide opportunities, advanced technology,
- [BluSky Denver Team Raises $35,000 For Boys & Girls Clubs of Metro Denver Through Two Signature Events](https://www.candrmagazine.com/blusky-denver-team-raises-35000-for-boys-girls-clubs-of-metro-denver-through-two-signature-events/) - Funds collected help provide safe, supportive, and enriching programs that empower kids to reach their greatest potential BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., is proud to announce the successful completion of two fundraising events in 2025, collectively raising $35,000 in support of the Boys & Girls Clubs of
- [MidSouth Cleaning and Restoration Association Marks 50 Years of Industry Leadership](https://www.candrmagazine.com/midsouth-cleaning-and-restoration-association-marks-50-years-of-industry-leadership/) - 50 Years of Midsouth: A Legacy of Service, Mentorship, and Integrity MidSouth Cleaning and Restoration Association (MCRA) is celebrating its 50th anniversary, commemorating five decades of service to the cleaning and restoration industries across the Southeast. Founded in 1976 as the Mid-South Professional Cleaners Association, MCRA was established to promote education, ethical standards, and collaboration
- [PuroClean Celebrates 25 Years of Record Growth, Surpassing 500 Locations](https://www.candrmagazine.com/puroclean-celebrates-25-years-of-record-growth-surpassing-500-locations/) - Privately Owned Restoration Franchise Starts 25th Anniversary Year Strong with Expansion and Industry Recognition, including Top 100 Game Changer Distinction PuroClean is celebrating its 25th anniversary by marking one of the most significant milestones in franchising: surpassing 500 locations across the United States and Canada. As the brand enters its 25th year, the achievement reflects
- [BELFOR Franchise Group Celebrates Growth and Momentum Heading Into 2026](https://www.candrmagazine.com/belfor-franchise-group-celebrates-growth-and-momentum-heading-into-2026/) - BELFOR Franchise Group, a leading residential and commercial services franchisor, is celebrating a year of strong momentum across its portfolio, fueled by rising demand for essential services and the increasing appeal of service-based business ownership. Across the family of brands, established franchises serving both commercial and residential customers expanded their national footprint, reflecting sustained opportunity
- [Alacrity's Managed Repair Division Rebrands as Altimeter Solutions Group Following Investment from BV Investment Partners](https://www.candrmagazine.com/alacritys-managed-repair-division-rebrands-as-altimeter-solutions-group-following-investment-from-bv-investment-partners/) - Alacrity Network Solutions, the Managed Repair Division (MRP) of Alacrity Solutions, announced today that it will become an independent company following a strategic investment by BV Investment Partners, a leading private equity firm with deep experience in the insurance services sector. The new company will operate under the name Altimeter Solutions Group, reflecting its mission
- [Rethinking Estimating in Restoration | Restoration MasterClass S4E1](https://www.candrmagazine.com/rethinking-estimating-in-restoration-restoration-masterclass-s4e1/) - Season 4 of the Restoration Master Class, sponsored by DocuSketch, kicks off with a powerful conversation on one of the most misunderstood—and underutilized—scaling tools in restoration: remote estimating. This episode features Nelson Higgins, VP of North America for DocuSketch and a 43-year veteran of insurance restoration. Nelson breaks down why only 15–20% of the industry
- [Building Better Decisions: Why Restoration Leaders Need AI Frameworks](https://www.candrmagazine.com/building-better-decisions-why-restoration-leaders-need-ai-frameworks/) - Stop asking AI for summaries and start building better decisions. No framer walks onto a jobsite and says, “Let’s just start nailing boards together and see what happens.” They rely on proven frameworks: load paths spacing standards sequencing inspections Because structure matters more than effort. Yet when many of us use technology, especially AI, we
- [ServiceForge Releases New Report, Revealing Consumer Pushback Against AI-Driven Customer Service](https://www.candrmagazine.com/serviceforge-releases-new-report-revealing-consumer-pushback-against-ai-driven-customer-service/) - Original survey data shows that nearly nine out of 10 consumers prefer to speak with a human representative over an AI bot ServiceForge, a leading provider of customer service software for skilled trades and home service businesses, announces the release of its new research report, “Keep Service Human.” The report, which examines how consumers truly
- [ABC: Tariffs Drive Construction Materials Prices Up 2.8% in 2025](https://www.candrmagazine.com/abc-tariffs-drive-construction-materials-prices-up-2-8-in-2025/) - Construction input prices decreased 0.6% in December compared to the previous month, according to an Associated Builders and Contractors analysis of U.S. Bureau of Labor Statistics’ Producer Price Index data released today. Nonresidential construction input prices decreased 0.7% for the month. Overall construction input prices are 2.8% higher than a year ago, while nonresidential construction
- [INTRConnect 2026: Why the Claims Ecosystem Still Runs on People](https://www.candrmagazine.com/intrconnect-2026-why-the-claims-ecosystem-still-runs-on-people/) - Key Takeaways: AI advancements will enhance and allow for more purposeful human touch in the claims process. Better data and true understanding of risk could help carriers be more inclined to insure properties once believed to be of greater risk than they actually are. All parts of the industry need to lean into making properties
- [Profitable Restorer Named RIA’s First Affinity Partner of 2026](https://www.candrmagazine.com/profitable-restorer-named-rias-first-affinity-partner-of-2026/) - The Restoration Industry Association (RIA) is proud to announce Profitable Restorer as its first Affinity Partner of 2026, expanding savings and business-building resources available to RIA members. As restoration contractors face rising costs, tighter margins, and increased pressure from insurers, Profitable Restorer joins the RIA Affinity Partner Program to provide practical tools and training focused
- [A Collaborative Tribute to Mickey Lee, WLS](https://www.candrmagazine.com/a-collaborative-tribute-to-mickey-lee-wls/) - Memories from Pete Consigli: I recall my first meeting with Mickey Lee in August of 1994 at the Dri-Eaz inaugural Restorative Drying Symposium in Mount Vernon Washington. Mickey worked for Munters in those day and my affiliation with Dri-Eaz at that time, we formed an immediate connection. That was the beginning of a 3-decade long
- [BluSky Restoration Elevates Brady Burwell to Vice President of Ventura Office](https://www.candrmagazine.com/blusky-restoration-elevates-brady-burwell-to-vice-president-of-ventura-office/) - Local experience and leadership drive growth for the Ventura team BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the promotion of Brady Burwell as vice president of the Ventura office. In his new role, Brady will oversee office operations including business development, customer relationships, project management, and administration. As
- [ClearSky Equity Advisors Facilitates the Sale of ServiceMaster of Hendersonville and Spartanburg](https://www.candrmagazine.com/clearsky-equity-advisors-facilitates-the-sale-of-servicemaster-of-hendersonville-and-spartanburg/) - ClearSky Equity Advisors is pleased to announce the successful sale of ServiceMaster of Hendersonville to Sachin Bettadapur. The transaction was completed in December 2025, with Sachin Bettadapur acquiring the company from Jay Dewart. ServiceMaster of Hendersonville is a full-service disaster restoration company located in Hendersonville, providing comprehensive restoration services to the greater Hendersonville area. The
- [Empower Brands’ Growing Portfolio Earns Recognition Across Entrepreneur Franchise 500®, Franchise Business Review Top 200 and Franchise Times Fast & Serious Rankings](https://www.candrmagazine.com/empower-brands-growing-portfolio-earns-recognition-across-entrepreneur-franchise-500-franchise-business-review-top-200-and-franchise-times-fast-serious-rankings/) - Category-Leading Performance Drives Multiple Empower Brands onto Top Franchise Rankings Empower Brands, a franchisor of home and business services brands, opened 2026 strong once again with multiple concepts earning placement on franchising’s top industry rankings, including Entrepreneur magazine’s Franchise 500®, Franchise Business Review’s (FBR) 200 Best Franchises to Buy and Franchise Times’ Fast & Serious
- [Economic Signals Every Contractor Should Know](https://www.candrmagazine.com/economic-signals-every-contractor-should-know/) - Is AI driving real growth—or setting up the next bubble? Recorded live at this year’s INTRConnect, this episode features Selma Hepp, SVP & Chief Economist at Cotality, breaking down the macroeconomic trends shaping the housing and insurance markets. Selma explores AI’s growing role in economic activity, concerns around potential market overvaluation, labor market softness, rising
- [The Restoration Reality: Why Profitability is Vanishing – and How Contractors Can Take It Back](https://www.candrmagazine.com/the-restoration-reality-why-profitability-is-vanishing-and-how-contractors-can-take-it-back/) - If you’ve been running a restoration company over the past few years, you’ve probably asked yourself more than once: “Did I forget how to run a business – or did the business change on me?” The truth is that the business has changed. The restoration world that many of us grew up in – steady
- [PuroClean Rises in Ranking as Top 100 Franchise in Entrepreneur Magazine’s Franchise 500®](https://www.candrmagazine.com/puroclean-rises-in-ranking-as-top-100-franchise-in-entrepreneur-magazines-franchise-500/) - The Paramedics of Property Damage Awarded Esteemed Franchise Recognition for the Tenth Consecutive Year PuroClean, one of the nation’s leading franchise brands in property restoration and remediation, was recognized as one of the Top 500 Franchises in Entrepreneur’s Franchise 500®, the world’s first and most comprehensive franchise ranking. For 47 years, The Franchise 500® has
- [5 Questions with Greg Boatwright](https://www.candrmagazine.com/5-questions-with-greg-boatwright/) - 1.What is the biggest opportunity for restorers today? The biggest opportunity right now is separating the professionals from the contractors. This industry is getting tougher. There are fewer jobs in some markets, more oversight from carriers and TPAs, and customers who expect faster response and better communication than ever. The opportunity is for restorers who
- [Meridian Restoration Becomes the Newest Member of the RUI Holdings Network](https://www.candrmagazine.com/meridian-restoration-becomes-the-newest-member-of-the-rui-holdings-network/) - Atlanta-based provider of disaster restoration and remediation services joins RUI’s growing family of residential restoration experts RUI Holdings, a Lenexa, Kansas-based operator of residential restoration and reconstruction companies, announced today that Meridian Restoration has joined its growing network of service providers. The Atlanta-based firm brings a well-established reputation for high-quality restoration solutions and expands RUI’s
- [Case Study: When Everything Froze](https://www.candrmagazine.com/case-study-rainbow-international-of-southwest-mesa-arizona/) - Q: Tell us a little bit about yourself and your company. My name is Dallas Nevill, and I was born and raised in Arizona. I own Rainbow International of Southwest Mesa, a Neighborly company, in Mesa, Ariz., and have been in the restoration business for 21 years, operating as independent contractor for 17 years before
- [Lessons from the Pitch: What Youth Soccer Has Taught Me About Winning in Business](https://www.candrmagazine.com/lessons-from-the-pitch-what-youth-soccer-has-taught-me-about-winning-in-business/) - I grew up as a three-sport athlete. I played baseball, basketball, and football for most of my childhood, but baseball was my passion. When my kids started playing sports, I had big dreams of coaching and cheering them on as I continued my youth vicariously through them on the field. My reality was swim and
- [Your Next Loss Might Not Be a Water Job… It Might Be an Email](https://www.candrmagazine.com/your-next-loss-might-not-be-a-water-job-it-might-be-an-email/) - Talking with restorers across the country has taught me one thing: every company has that one story…the story nobody really wants to talk about, but everybody needs to hear before it happens to them. This is one of those stories. It didn’t happen to a careless company. It didn’t happen to the kind of company
- [From Marine Corps to Restoration: A Veteran’s Second Mission](https://www.candrmagazine.com/from-marine-corps-to-restoration-a-veterans-second-mission/) - In August of 2012, I stepped off the bus at Marine Corps Recruit Depot Parris Island, South Carolina. If you’ve ever been there, you know the feeling—it’s about 98 degrees, 100% humidity, and the sand fleas welcome you like long-lost family. I was 18 years old, scared, determined, and about to learn the kind of
- [SteamMaster Golf Surpasses $680,000 Raised for Community Nonprofits Through Long-Running Charity Program](https://www.candrmagazine.com/steammaster-golf-surpasses-680000-raised-for-community-nonprofits-through-long-running-charity-program/) - SteamMaster announced the distribution of $32,079 to three nonprofit organizations following its 2025 SteamMaster Golf Charity Event, reinforcing the company’s long-standing commitment to community impact alongside professional excellence. This year’s beneficiaries include: Eagle County Emergency Responders Fund Mountain Valley Horse Rescue Vail Valley Charitable Fund With this year’s awards, SteamMaster Golf has now generated over $680,000 for local nonprofits
- [What Should I Do to Help Increase My Profitability on Jobs?](https://www.candrmagazine.com/what-should-i-do-to-help-increase-my-profitability-on-jobs/) - Q: What Should I Do to Help Increase My Profitability on Jobs? First, we need to make sure we have a plan in place for every job that goes into production. This plan is called a budget, or some way of identifying what we plan to spend. Even if an estimate has not been created, this
- [Trauma Services Completes 3 Acquisitions and 6 De Novo Office Openings](https://www.candrmagazine.com/trauma-services-completes-3-acquisitions-and-6-de-novo-office-openings/) - Trauma Services, a trusted provider of full-service biohazard cleanup and remediation services, and a portfolio company of Osceola Capital, today announced the successful conclusion of a banner year marked by strong organic growth, strategic acquisitions, and continued investment in people and capabilities. Founded as the premier provider in New England, Trauma Services has steadily expanded its
- [Weathering the Storm: Packout and Contents Restoration in Miami](https://www.candrmagazine.com/weathering-the-storm-packout-and-contents-restoration-in-miami/) - Share a little bit about your company – its background, location, etc As a veteran-owned and operated contents restoration company, 1-800-Packouts of South Miami proudly serve Miami-Dade County and the surrounding metro. Our team specializes in emergency content packouts, detailed inventory, secure climate-controlled storage, and professional cleaning/restoration services before returning personal belongings to the homeowner
- [BluSky Restoration Elevates Tracy LoVerde to Vice President of Silicon Valley Office](https://www.candrmagazine.com/blusky-restoration-elevates-tracy-loverde-to-vice-president-of-silicon-valley-office/) - Local knowledge and expertise in the field leads to perfect fit for this team BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the promotion of Tracy LoVerde as vice president of the Silicon Valley office in San Jose. In her new role, Tracy will be responsible for managing the
- [Intelligence Beyond Bounds: The Intersection of Technology and Humanity](https://www.candrmagazine.com/intelligence-beyond-bounds-the-intersection-of-technology-and-humanity/) - 🎙️ Hot off the INTRConnect keynote in Washington, DC Garret Gray, of Cotality, joins the podcast to break down the big ideas behind his high-impact keynote—and what they mean for the future of restoration and insurance. From the powerful metaphor of moving from darkness to light, to the debut of a conversational AI assistant designed
- [Restoration Management Company Appoints Adrian Frank as Chief of Staff to Enhance Client Experience and Operational Excellence](https://www.candrmagazine.com/restoration-management-company-appoints-adrian-frank-as-chief-of-staff-to-enhance-client-experience-and-operational-excellence/) - Restoration Management Company (RMC) is pleased to announce the appointment of Adrian Frank as Chief of Staff, a strategic leadership addition focused on enhancing consistency, efficiency, and technical expertise for RMC and its clients. As RMC grows nationally, this reflects the company's deliberate focus on maintaining and strengthening client support. "RMC has a well-deserved reputation
- [Before You Dry: Why Stabilization Sets the Stage for Success](https://www.candrmagazine.com/before-you-dry-why-stabilization-sets-the-stage-for-success/) - Pre-restoration stabilization is one of the most important, yet most misunderstood phases, in the water-damage mitigation process. Technicians are often expected to enter a wet structure, set up equipment, and immediately begin drying. But in reality, most projects require significant preparation before any true restorative drying can begin. Stabilization is the stage where the goal
- [BluSky Restoration Promotes Jeff Zielinski to Vice President of Tampa / Florida Gulf Coast Office](https://www.candrmagazine.com/blusky-restoration-promotes-jeff-zielinski-to-vice-president-of-tampa-florida-gulf-coast-office/) - Local expertise and proven leadership drive continued growth in the region BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the promotion of Jeff Zielinski as vice president of the Tampa / Florida Gulf Coast office. In his new role, Jeff will oversee office operations including business development, customer relationships,
- [Winter Break Week 2026: A Weeklong Collaborative Symposium on all things Moisture in the Building Envelope February 16th – 20th](https://www.candrmagazine.com/winter-break-week-2026-a-weeklong-collaborative-symposium-on-all-things-moisture-in-the-building-envelope-february-16th-20th/) - We’re excited to invite you to Moisture Mob Winter Break 2026, where the Main Event is a two-day, interactive conference dedicated to Building Envelope moisture surveys and advanced moisture investigation techniques. Event: Moisture Mob Winter Break 2026 Dates: February 16 – 20, 2026 Location: Artichoke & Company Event Center & Fairfield by Marriott, Bonita Springs,
- [Why Documentation Dictates Your Cycle Time](https://www.candrmagazine.com/why-documentation-dictates-your-cycle-time/) - Over the past 40+ years, I’ve gone from tearing out carpets at age 12 for $4.50 an hour to writing million-dollar estimates. One truth has remained constant: process comes first, and that starts with the first site visit. Incomplete documentation creates unwanted back-and-forth. One missed image forces your team to drive back to the loss
- [Review of 2025 Restoration Trends](https://www.candrmagazine.com/review-of-2025-restoration-trends/) - I have had the pleasure of being active in the disaster restoration industry since the late 1980’s. Among other things, this means that I am getting old. In 2006 I was asked to speak on my thoughts regarding future developments in the restoration industry. Since that time, I have become a student of change
- [New Military Housing Bill Puts IICRC’s Certifications and Mold Standard Front and Center](https://www.candrmagazine.com/new-military-housing-bill-puts-iicrcs-certifications-and-mold-standard-front-and-center/) - Senators Richard Blumenthal (CT-D), Joni Ernst (IA-R), Tim Sheehy (MT-R), Mazie Hirono (HI-D), and Congressman Jimmy Panetta announced the introduction of a new, bi-partisan measure that looks to address dampness and mold in military housing, specifically naming the IICRC’s standards and certifications. The Military Occupancy Living Defense (MOLD) Act proposes comprehensive reforms to address mold
- [Letter to My Colleagues](https://www.candrmagazine.com/letter-to-my-colleagues/) - To my colleagues in the restoration industry, I’m truly humbled by the warm reception to the announcement of my new role, leading Government Affairs & Advocacy for the Restoration Industry Association. It’s an honor to step into this work at a time when our industry’s voice matters more than ever, and I’m deeply grateful to
- [Clarity Starts at the Top](https://www.candrmagazine.com/clarity-starts-at-the-top/) - In every leadership position I have taken, it has been critical that I set the stage for who I am, what I stand for, and how I communicate my expectations for those I lead. This is something I learned as a Green Beret and it has proven to be a game changer in the business
- [Built In Honors Albi in Its Esteemed 2026 Best Places To Work Awards](https://www.candrmagazine.com/built-in-honors-albi-in-its-esteemed-2026-best-places-to-work-awards/) - Albi selected as a top startup in Chicago for Second Year in a Row! Albi, the leading growth engine powering forward thinking restoration companies has been recognized again by Built In as one of the Best Startups to Work for In Chicago in 2026. This honor follows closely on the heels of Albi's recognition as
- [RDM Restoration & Move Joins as the New CORE Select Member](https://www.candrmagazine.com/rdm-restoration-move-joins-as-the-new-core-select-member/) - CORE Group, a national network built to transform property restoration into a seamless, trusted experience, is proud to welcome RDM Restoration & Move as the newest Select member of its elite contractor network. With a foundation rooted in innovation, collaboration, and a relentless commitment to excellence, CORE connects top independent restoration firms to nationwide opportunities,
- [Voda Cleaning & Restoration Ranks Among Top Franchises in Entrepreneur Magazine’s Franchise 500®](https://www.candrmagazine.com/voda-cleaning-restoration-ranks-among-top-franchises-in-entrepreneur-magazines-franchise-500/) - Quickly Expanding Home Services Brand Earns National Recognition Following Strong Year of Franchise Growth and Owner Performance Voda Cleaning & Restoration, one of the nation’s fastest-growing cleaning and restoration franchise brands, has been named to Entrepreneur magazine’s prestigious Franchise 500®, a definitive ranking of the world’s top franchise opportunities. “This recognition highlights the scalability of the
- [ProSupply and Violand Management Launch Strategic Edge Peer Group for Restoration Business Owners
](https://www.candrmagazine.com/prosupply-and-violand-management-launch-strategic-edge-peer-group-for-restoration-business-owners/) - New partnership brings high-impact peer groups to ProSupply members focused on clarity, growth, and profitability ProSupply and Violand Management Associates are proud to announce the launch of the ProSupply Strategic Edge Peer Group, a new program created to support restoration business owners within the ProSupply network. Designed to help owners gain clarity, benchmark performance, and
- [Modernizing Contract Validation: Digital Documentation and Signatures Are Rewriting the Rules](https://www.candrmagazine.com/modernizing-contract-validation-digital-documentation-and-signatures-are-rewriting-the-rules/) - In an industry where agility, documentation integrity, and operational uptime drive both profitability and client trust, clinging to outdated paper-centric workflows is not just inefficiency, it’s a strategic liability. Did you know that a prominent restoration company with multiple locations in Canada has been using digital documentation and signatures in the Time and Material world
- [All 19 Neighborly® Brands Earn Spots on Entrepreneur's 2026 Franchise 500® for Second Consecutive Year](https://www.candrmagazine.com/all-19-neighborly-brands-earn-spots-on-entrepreneurs-2026-franchise-500-for-second-consecutive-year/) - Seven Neighborly brands rank No. 1 in their respective categories Neighborly®, a family of global brands dedicated to delivering remarkable experiences for both consumers and franchise owners, today announced that all 19 of its North American franchise brands have once again been recognized on Entrepreneur’s 2026 Franchise 500® ranking. This marks the second consecutive year
- [BluSky Restoration Expands Operations with New Northern Illinois Location](https://www.candrmagazine.com/blusky-restoration-expands-operations-with-new-northern-illinois-location/) - New site enhances service capabilities for Milwaukee and Southern Wisconsin areas BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the opening of a new location in Waukegan, Illinois. This expansion strengthens BluSky’s existing Chicago area team and enables the company to efficiently serve clients in Milwaukee and the lower
- [From 100-Hour Weeks to a Heart Attack: Lessons Every Restorer Needs to Hear](https://www.candrmagazine.com/from-100-hour-weeks-to-a-heart-attack-lessons-every-restorer-needs-to-hear/) - The restoration industry moves fast, and many entrepreneurs quietly slip into workaholism along the way. In this episode, Michelle and Eric Sprague, co-founder of SuperTech University, talk honestly about the culture of overwork, both sharing their journeys of learning to work more strategically and saying yes to work that aligns with their purpose. This episode
- [When the Client Has Claws: Restoring a Zoo Facility Under Extreme Constraints](https://www.candrmagazine.com/when-the-client-has-claws-restoring-a-zoo-facility-under-extreme-constraints/) - 1. Share a little bit about your company – its background, location, etc. We opened up our location in Bloomington\Peoria IL in February of 2019 we started out as a one man and a van type of office and have grown to 6 full time employees. We are a full-service restoration IICRC certified in Fire/Smoke,
- [Becoming the Go-To Pro: How 360 Documentation Drives Trust, Scale and Service](https://www.candrmagazine.com/becoming-the-go-to-pro-how-360-documentation-drives-trust-scale-and-service/) - Extreme weather events and longer CAT seasons are driving higher claim volumes for contractors. As a result, the pressure is on for restoration businesses to not only handle increased claim volume, but also differentiate themselves from competitors. For restoration professionals, becoming the “go-to” pro in their community requires an investment into emerging technology that scales
- [2026 Restoration Trends](https://www.candrmagazine.com/2026-restoration-trends/) - After a tumultuous 2025, I expect to see a return to more normal restoration business conditions in 2026. Last year, the biggest issue for many restoration companies was the lower volume of claims, both from a catastrophe basis and in everyday claims volume. I would expect to see similar issues impacting the industry this year,
- [BluSky Restoration Contractors Supports 200+ Charities Nationwide With Over $307k in 2025](https://www.candrmagazine.com/blusky-restoration-contractors-supports-200-charities-nationwide-with-over-307k-in-2025/) - BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., celebrates its charitable giving in 2025 in conjunction with partners, friends and vendors. BluSky’s 2025 philanthropy program contributed over $307,000 to more than 200 nonprofit organizations across the nation. The firm’s total charitable efforts highlighted a wide variety of fundraising events, presence
- [The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy](https://www.candrmagazine.com/the-restoration-industry-association-appoints-vince-scarfo-to-lead-government-affairs-advocacy/) - The Restoration Industry Association (RIA) announced today that Vince Scarfo has joined the organization to lead its government affairs efforts, reinforcing the RIA’s commitment to advancing the restoration industry at the state and federal levels. Scarfo brings more than two decades of senior executive leadership experience, including leadership roles at three Fortune 50 companies, nearly
- [PuroClean and KnowHow Partner to Scale Training Infrastructure Across PuroClean's International Franchise System](https://www.candrmagazine.com/puroclean-and-knowhow-partner-to-scale-training-infrastructure-across-purocleans-international-franchise-system/) - PuroClean, one of North America's fastest-growing restoration franchises, announced a partnership with KnowHow to strengthen its training infrastructure across its network. The collaboration gives Franchise Owners and their teams instant access to operational procedures, technical protocols, and best practices through KnowHow's AI-powered mobile platform. "PuroClean's training infrastructure sets the industry standard," said Leighton Healey, CEO
- [HOMEE Welcomes ATI Restoration to Its Premier Managed Repair Network](https://www.candrmagazine.com/homee-welcomes-ati-restoration-to-its-premier-managed-repair-network/) - HOMEE, Inc., the technology-enabled managed-repair network for property-and-casualty insurers, announced that ATI Restoration (ATI), one of the largest disaster recovery and property restoration firms in the U.S., has joined its network. ATI will serve as a preferred provider for restoration services, significantly strengthening HOMEE’s capacity to deliver comprehensive, end-to-end property restoration solutions nationwide. This strategic
- [2026: The Year AI Becomes the Invisible Operating System of Restoration](https://www.candrmagazine.com/2026-the-year-ai-becomes-the-invisible-operating-system-of-restoration/) - In 2025, the restoration industry found itself in a strange paradox. Demand is volatile. Claims are slower. Documentation expectations are higher. At the same time, there has never been more software on a restorer’s screen: project management platforms, estimating tools, CRM systems, moisture mapping apps, messaging channels, time-tracking systems, and photo/video documentation tools. The industry
- [Paul Davis Restoration Opens IICRC-Approved Training Center in Salt Lake City, Utah](https://www.candrmagazine.com/paul-davis-restoration-opens-iicrc-approved-training-center-in-salt-lake-city-utah/) - Brandon Radmall of Paul Davis Restoration of Salt Lake City Showcases New Training Center Paul Davis Restoration, a national leader in emergency property damage mitigation, disaster recovery, and restoration services, announced the opening of a new IICRC-approved training center in Salt Lake City. The facility expands the company’s national restoration training program and supports standardized,
- [IICRC S220 Available for Public Review](https://www.candrmagazine.com/iicrc-s220-available-for-public-review/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has opened public review for the revised draft IICRC S220 Standard for Professional Inspection for Hard Surface Floor Coverings. The IICRC S220 draft Standard is available for review and comment as part of the ANSI 45-day public review period. Download the revised draft Standard and submit
- [United Property Restoration Services Welcomes Nick Sarro as New Partner](https://www.candrmagazine.com/united-property-restoration-services-welcomes-nick-sarro-as-new-partner/) - United Property Restoration Services is thrilled to announce the promotion of Nick Sarro to the esteemed role of Partner. This significant milestone marks a new chapter in the company’s journey of growth, innovation, and leadership excellence. Nick’s appointment reflects his exceptional contributions, steadfast dedication, and the transformative impact he has made on the organization. Nick
- [Your 2026 Playbook Begins at INTRConnect](https://www.candrmagazine.com/your-2026-playbook-begins-at-intrconnect/) - Are you ready to kick off 2026? In the last episode of 2025, Scott Severe (SVP, Alliances & Industry Relations at Cotality) and Matthew Parkerson (Senior Director, Customer Innovation at Cotality) join us to dive into what you can expect at Cotality’s INTRConnect Conference — January 20–22 in Washington, D.C. With multiple learning tracks, hands-on
- [Call for Members: Revision of ANSI/IICRC S700 Standard for Fire and Smoke Damage Restoration](https://www.candrmagazine.com/call-for-members-revision-of-ansi-iicrc-s700-standard-for-fire-and-smoke-damage-restoration/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the initiation of revision of the ANSI/IICRC S700 Standard for Fire and Smoke Damage Restoration. This revised Standard will provide a specific set of practical principles, methods, and processes for the restoration of fire and smoke damaged structures, materials, assemblies, and systems. The Standard will
- [M&A Market Update: Q3 2025 | Main Street Restorer](https://www.candrmagazine.com/ma-market-update-q3-2025-main-street-restorer/) - Welcome back to Main Street Restorer, a video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of Restoration Brokers of America, helping entrepreneurs discover innovative solutions and strategies for success. In this episode of Main Street Restorer, we break down shifting M&A trends, why smaller restoration companies are selling faster, how
- [Real Talk on Leadership: Growth, Service, and Doing It Right](https://www.candrmagazine.com/real-talk-on-leadership-growth-service-and-doing-it-right/) - Leadership, culture, and the future of restoration. 🍻 In the latest episode of Phil & Michelle's Happy Hour, Mike Hopkins, COO of Paul Davis, joins Phil Rosebrook, Jr., of Business Mentors, and Michelle Blevins to talk leadership development, sales mindset, technology, and how staying true to core values drives scalable, purpose-driven growth in the restoration
- [RIA Year in Review: 2025 Wins, Industry Growth, & What’s Next](https://www.candrmagazine.com/ria-year-in-review-2025-wins-industry-growth-whats-next/) - This episode of the podcast we are joined by an amazing group of RIA volunteers and board members that include RIA President, Jeff Moore, Vince Scarfo, Mark Davis, Marcie Richardson, and Davis Ness. We will look at how the Restoration Industry Association moved the industry forward in 2025—and what’s coming next. From record-breaking events and
- [First Onsite Announces Key Leadership Promotions in Central Region](https://www.candrmagazine.com/first-onsite-announces-key-leadership-promotions-in-central-region/) - New GMs promoted: Jacob Crist (left) in Oklahoma City, William Alexander in Houston First Onsite Property Restoration, one of North America’s largest disaster recovery and restoration providers for commercial enterprises, today announced the promotions of two experienced leaders within its Central Region. Jacob Crist has been promoted to General Manager of the Oklahoma City branch,
- [PuroClean Celebrates 10 Years of Visionary Leadership Under Mark W. Davis and Frank Torre](https://www.candrmagazine.com/puroclean-celebrates-10-years-of-visionary-leadership-under-mark-w-davis-and-frank-torre/) - Milestone Marks a Decade of Lasting Impact on Communities, Franchise Owners, and the Restoration Industry PuroClean, one of the country’s leading property restoration and remediation franchises, is celebrating a landmark milestone: the 10-year leadership anniversary of Chairman & CEO Mark W. Davis and Vice Chairman Frank Torre. Since acquiring the brand in September 2015, the
- [There Should Be a Policy for That](https://www.candrmagazine.com/there-should-be-a-policy-for-that/) - When it comes to how employees interact with customers, vendors, and others, a lot of that behavioral guidance comes from what they see modeled by long-term or leadership-level staff. Ideally, that example-setting finds its way into a written policy manual early in the company’s development. In this article, “manual” refers to a company policy manual
- [Scaling Smart with Outsourcing](https://www.candrmagazine.com/scaling-smart-with-outsourcing/) - Scaling doesn’t have to mean wearing more hats. In the latest episode of Chasing the Vision, in partnership with Exit Strategies 360 and Violand Management Associates, Josh Bachman of Violand Management Associates shares how restoration contractors can use outsourcing as a strategic tool to increase capacity, improve profitability, and build scalable systems. JT Kraai and
- [BluSky Clays For a Cause Charity Event Raises Over $77,000 For Alaska Adventure Project (AAP)](https://www.candrmagazine.com/blusky-clays-for-a-cause-charity-event-raises-over-77000-for-alaska-adventure-project-aap/) - Funds collected help support Veterans who have experienced PTSD and TBI BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For A Cause” event in October, raising a total of over $77,000 for the Alaska Adventure Project for Wounded Veterans, which fights post-traumatic stress with the natural
- [Early Adoption Wins: Why Restoration Companies Can’t Ignore AI](https://www.candrmagazine.com/early-adoption-wins-why-restoration-companies-cant-ignore-ai/) - AI is no longer a “future” conversation for restoration—it’s happening now. In this episode of Restoration Today, Nick D’Urbano, Co-Founder & CRO at Distance, breaks down how AI-native platforms are helping restoration contractors capture more leads, respond faster during storm surge events, and improve customer experience across every touchpoint.
- [CORE Group Welcomes UNGERMAN as the Newest Member of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-ungerman-as-the-newest-member-of-its-national-network-of-elite-restoration-contractors/) - CORE Group, a national network built to transform property restoration into a seamless, trusted experience, is proud to welcome UNGERMAN as the newest CORE Elite member. With a foundation rooted in innovation, collaboration, and a relentless commitment to excellence, CORE connects top independent restoration firms to nationwide opportunities, advanced technology, and a support infrastructure designed
- [What Are Companies Doing to Attract Great Field Team Members?](https://www.candrmagazine.com/what-are-companies-doing-to-attract-great-field-team-members/) - Dear Kristy, I’ve been reading your columns, and it sounds like you work with restoration companies across the country. What are companies doing to attract great field team members? We do work with restoration companies nationwide, and the ones attracting strong field talent today all share a few habits. They’ve stopped waiting for applications and
- [1-800-Packouts Names Tim Williamson As New Vice President of Operations](https://www.candrmagazine.com/1-800-packouts-names-tim-williamson-as-new-vice-president-of-operations/) - Seasoned franchise operations leader will strengthen system performance and support national expansion Dec. 15, 2025 —1-800-Packouts, a trusted provider of content packout and restoration services, announces Tim Williamson as its new Vice President of Operations. Williamson brings more than 30 years of experience leading multi-unit service organizations, including extensive work in franchise operations, restoration services
- [Why Two Estimators Can Walk the Same Job and Still Land on Different Prices](https://www.candrmagazine.com/why-two-estimators-can-walk-the-same-job-and-still-land-on-different-prices/) - Every reviewer eventually faces the same confusing scenario: two estimators walk the same loss, see the same rooms, touch the same building materials, track the same moisture pattern, yet produce scopes and prices that look like they came from two different industries. One calls for selective removal and targeted drying. The other calls for full
- [New Ultra-Portable Dri-Eaz® LGR 5000Li Dehumidifier Streamlines Jobs](https://www.candrmagazine.com/new-ultra-portable-dri-eaz-lgr-5000li-dehumidifier-streamlines-jobs/) - Restoration teams can now stack and roll two Dri-Eaz® LGR 5000Li dehumidifiers onto every job or carry airmovers on top to expedite setup. The unit’s heavy-duty telescoping handle also makes stairs easy. “The new LGR 5000 delivers the same exceptional Dri-Eaz performance and reliability as restorers’ favorite Dri-Eaz dehumidifiers, with several new benefits,” said Glen
- [Ask Kris Anything: How Do I Get Paid for the Work the Adjuster Says "Isn’t Necessary"?](https://www.candrmagazine.com/ask-kris-anything-how-do-i-get-paid-for-the-work-the-adjuster-says-isnt-necessary/) - If you’ve been in this business for a while, you’ve probably had an adjuster look at your estimate and tell you, "We don’t pay for that; it isn’t necessary." You know the feeling. You completed the work, took the photos, logged the moisture readings, sent the invoice, and still, they say no. Here’s the hard
- [IICRC, RIA, and CIRI Announce the Release of New Technical Guide for Wildfire Restoration](https://www.candrmagazine.com/iicrc-ria-and-ciri-announce-the-release-of-new-technical-guide-for-wildfire-restoration/) - The Institute of Inspection, Cleaning, and Restoration Certification (IICRC), the Restoration Industry Association (RIA), and the Cleaning Industry Research Institute (CIRI) announced today the release of a new Technical Guide for Wildfire Restoration, developed in response to the growing confusion and misinformation surrounding the safe restoration of fire and smoke impacted homes. Over the past
- [Family, Tradition, and the One Day the World Slows Down](https://www.candrmagazine.com/family-tradition-and-the-one-day-the-world-slows-down/) - This year, I turn 47 — and my birthday lands right on Thanksgiving. It only happens every few years, but every time it does, it reminds me why I love this day, and this season. Thanksgiving has always been my favorite holiday. It’s not about gifts, decorations, or a shopping list. It’s about people. It’s
- [IICRC Mold Remediation Standard Cited in 2026 National Defense Authorization Act, Establishing Uniform Mold Remediation Guidelines for Military Housing and Facilities](https://www.candrmagazine.com/iicrc-mold-remediation-standard-cited-in-2026-national-defense-authorization-act-establishing-uniform-mold-remediation-guidelines-for-military-housing-and-facilities/) - The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is pleased to announce that its ANSI/IICRC S520 Standard for Professional Mold Remediation has been included in the latest text of the National Defense Authorization Act (NDAA) released by Congressional leaders earlier this week. The NDAA, a bill passed annually by Congress and signed by the
- [The New Job You Didn’t Know You Needed: AI Traffic Controller](https://www.candrmagazine.com/the-new-job-you-didnt-know-you-needed-ai-traffic-controller/) - If you’d told me a year ago that Southeast Restoration would need an ‘AI Traffic Controller,’ I would’ve laughed it off. Then 2025 arrived and proved me wrong. It began with our Support Center building the first wave of AI agents in Copilot Studio—tools that generated professional loss descriptions, inserted log notes directly into our
- [ABC: Construction Job Openings Remain ‘Extraordinarily Low’ in October](https://www.candrmagazine.com/abc-construction-job-openings-remain-extraordinarily-low-in-october/) - The construction industry had 213,000 job openings on the last day of October, according to an Associated Builders and Contractors analysis of data from the U.S. Bureau of Labor Statistics’ Job Openings and Labor Turnover Survey. JOLTS defines a job opening as any unfilled position for which an employer is actively recruiting. Industry job openings
- [The Riverside Company’s Latest Investment Creates Pipeline of Value for EverSmith Brands Platform](https://www.candrmagazine.com/the-riverside-companys-latest-investment-creates-pipeline-of-value-for-eversmith-brands-platform/) - The Riverside Company, a global investment firm focused on the smaller end of the middle market, has invested in 1-Tom-Plumber, a fast-growing franchisor of emergency plumbing and drain cleaning services. This investment marks the sixth add-on to Riverside’s portfolio company, EverSmith Brands, a unique B2B focused platform of franchised concepts. Founded in 2018, 1-Tom Plumber
- [Voda Cleaning & Restoration Appoints Industry Veteran Laura Butcaris as Director of National Accounts](https://www.candrmagazine.com/voda-cleaning-restoration-appoints-industry-veteran-laura-butcaris-as-director-of-national-accounts/) - Voda Cleaning & Restoration, one of the nation’s fastest-growing home-services brands, proudly announces the appointment of Laura Butcaris as the franchise’s new Director of National Accounts. Butcaris joins Voda as a transformational leader with more than two decades of high-impact experience across various franchising sectors, bringing deep expertise in driving revenue growth and building high-performing
- [ChatGPT & the Future of Restoration Workflows | RestorAI](https://www.candrmagazine.com/chatgpt-the-future-of-restoration-workflows-restorai/) - AI is evolving fast — and the restoration industry is feeling the impact. In this episode, David Grove, from BYLT Restoration, joins Michelle to break down the most practical, business-ready AI tools restorers should be using right now. They dive into the latest updates from ChatGPT, OpenAI’s Sora 2, and Google Gemini, plus the real-world
- [How Are Personal Expenses on My P&L Accounted for When Valuing My Restoration Company?](https://www.candrmagazine.com/how-are-personal-expenses-on-my-pl-accounted-for-when-valuing-my-restoration-company/) - Q: I’ve got some significant personal expenses on my P&L’s, how are they accounted for when valuing my restoration company? JT says: There are varying degrees of expensing personal items, from basic to widespread. And yes, they absolutely should be ‘recovered’ for an accurate valuation. There are 4 categories of ‘adjustments’ or what we call
- [Property Capture Technology: The Competitive Edge for Restoration and Claims](https://www.candrmagazine.com/property-capture-technology-the-competitive-edge-for-restoration-and-claims/) - Introduction Documenting a kitchen fire in a two-bedroom home is typically straightforward. Capturing damage across a 24-unit apartment building, fast, accurately, and in a way that stands up months later? That’s a different challenge. For Deft Group, a Florida-based claims adjustment firm, this challenge grew as their projects became larger and more complex. They needed
- [CORE Group Welcomes Two Companies as the Newest Members of Its National Network of Elite Restoration Contractors](https://www.candrmagazine.com/core-group-welcomes-two-companies-as-the-newest-members-of-its-national-network-of-elite-restoration-contractors/) - CORE Group, a national network built to transform property restoration into a seamless, trusted experience, is proud to welcome Flawless Restoration and Hannah Restoration as the newest CORE Signature members. With a foundation rooted in innovation, collaboration, and a relentless commitment to excellence, CORE connects top independent restoration firms to nationwide opportunities, advanced technology, and
- [DocuSketch Announces Integration with PSA, Enabling Access to 360-Degree Property Tour Documentation Directly from the Proven Jobs Software and App](https://www.candrmagazine.com/docusketch-announces-integration-with-psa-enabling-access-to-360-degree-property-tour-documentation-directly-from-the-proven-jobs-software-and-app/) - DocuSketch, the leading provider of technology that helps carriers and restoration businesses accurately and efficiently streamline the claims process, today announced an integration with PSA, an enterprise resource planning (ERP) system for property restoration contractors by Canam Systems. Users of PSA’s Proven Jobs software, which provides all-inclusive job management, can now link unlimited 360-degree tours created
- [Fortify Companies Acquires Rytech Restoration, Expanding National Restoration Platform to  Over  30  States](https://www.candrmagazine.com/fortify-companies-acquires-rytech-restoration-expanding-national-restoration-platform-to-over-30-states/) - Fortify Companies a national property services platform backed by Summit Partners announced today the acquisition of Rytech Restoration one of the nation’s leading franchise restoration providers. The acquisition combines Rytech’s network of more than 100 franchise locations across 25 states with Insurcomm Restoration, Fortify’s company-owned restoration network, creating a combined organization serving more than 100
- [Winter Break Week 2026 Set to Deliver Expanded Education, Networking & Industry Collaboration in Bonita Springs](https://www.candrmagazine.com/winter-break-week-2026-set-to-deliver-expanded-education-networking-industry-collaboration-in-bonita-springs/) - Winter Break Week is returning to Bonita Springs, February 16-20, with a robust lineup of technical education, certification opportunities, and high-value networking events for restoration, indoor air quality, moisture testing, and building science professionals. This year’s event will once again center around the Fairfield Inn by Marriott in Bonita Springs, the official host hotel, with
- [A Legacy of Wisdom and Faith
: Remembering Phil Rosebrook Sr](https://www.candrmagazine.com/a-legacy-of-wisdom-and-faith-remembering-phil-rosebrook-sr/) - When people talk about Phil Rosebrook Sr., they don’t begin with the businesses he built or the companies he coached. They start with comments on his faith, his wisdom, and his stories. Stories of prayers whispered over struggling owners. Stories of long conversations tucked away in quiet corners at conferences. Stories of road trips, cigars
- [The Future of Flood Response: Video Tech That Transforms Restoration](https://www.candrmagazine.com/the-future-of-flood-response-video-tech-that-transforms-restoration/) - In this episode of Restoration Today, James Hatfield, CRO of LiveSwitch and RIA Affinity Partner, breaks down how real-time video technology, remote collaboration, and AI are reshaping restoration operations — especially during flash flood events. James shares why July’s peak flood season exposes major bottlenecks for contractors, how tools like live video, drones, BIM, and
- [Valuation Deep Dive: What’s Your Restoration Company Really Worth?](https://www.candrmagazine.com/valuation-deep-dive-whats-your-restoration-company-really-worth/) - Most restorers talk about “building a valuable business,” but few know what their company is actually worth — or what truly drives valuation in this industry. In Episode 10 of Chasing the Vision, in partnership with Exit Strategies 360 and Violand Management Associates, Michelle sits down with JT and Tim to break down the real
- [Fewer Jobs. Bigger Stakes. Smarter Moves.](https://www.candrmagazine.com/fewer-jobs-bigger-stakes-smarter-moves/) - If you’re expecting the restoration market to slow down and stabilize anytime soon, think again. The numbers tell a different story; one that’s forcing all of us to adapt faster than ever. This isn’t the restoration industry I started in. Back then, relationships carried the day. You could call a customer, schedule an inspection five
- [BluSky Clays for a Cause Charity Event Raises Over $6,700 for CPCD Head Start](https://www.candrmagazine.com/blusky-clays-for-a-cause-charity-event-raises-over-6700-for-cpcd-head-start/) - Funds collected help support local families in need receive a full Thanksgiving meal BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For A Cause” event on in September, raising over $6,700 for CPCD Head Start, who prepares children for success in school and in life by
- [Forge Restoration Acquires Steamy Concepts in Arizona to Expand Restoration & Cleaning Services](https://www.candrmagazine.com/forge-restoration-acquires-steamy-concepts-in-arizona-to-expand-restoration-cleaning-services/) - Forge Restoration, a leading provider of restoration and remediation services, announced today the acquisition of Steamy Concepts, a well-established restoration and cleaning services company headquartered in Tucson, Arizona. This move expands Frontier's service reach in Arizona and strengthens its commitment to delivering consistent, high-quality restoration and cleaning solutions across its markets. Steamy Concepts has earned
- [RIA Unveils the  Advocacy Action Hub: A Milestone for Grassroots Restoration Advocacy](https://www.candrmagazine.com/ria-unveils-the-advocacy-action-hub-a-milestone-for-grassroots-restoration-advocacy/) - A New Milestone for Restoration Advocacy Restoration contractors nationwide, exciting news! The RIA has launched the RIA Advocacy Action Hub, powered by VoterVoice, and it’s a game-changer for how your voices inform policy and protect the restoration industry. This powerful digital platform is specifically designed for RIA members, providing real-time tracking of legislation, enabling immediate
- [Inside 45 Years of Restoration: Technology, Expectations & Culture](https://www.candrmagazine.com/inside-45-years-of-restoration-techno-logy-expectations-culture/) - What does 45+ years in restoration teach you? A lot. In this episode, industry veteran David A. Olson—consultant, mentor, and retired leader—breaks down the biggest transformations he’s seen since entering the restoration world in 1979. We cover: How the industry has changed in people, profits, and ROI What healthy year-over-year growth really looks like Independent
- [The Leadership Style That Builds Winners in 2026](https://www.candrmagazine.com/the-leadership-style-that-builds-winners-in-2026/) - If you lead a team in the trades long enough, you eventually hit the same wall every owner does: How do I show real compassion for my people without turning into a pushover— and still hold them accountable so the business actually wins? Most owners never answer that question. They default to their comfort zone.
- [Analyzing the Green: Navigating Your Market and Its Rapidly Changing Landscape](https://www.candrmagazine.com/analyzing-the-green-navigating-your-market-and-its-rapidly-changing-landscape/) - In our last Tee Box Series article, The Green Approach – How Businesses Come Up Short Toward the Finish Line, we explored the costly mistakes leaders make when they lose focus at the finish. Much like a golfer who rushes a short putt after a great drive, businesses often stumble in the final stretch, failing
- [CORE Group Announces Strategic Expansion Into Commercial Restoration](https://www.candrmagazine.com/core-group-announces-strategic-expansion-into-commercial-restoration/) - New Commercial-Focused Structure Positions Members for Accelerated Growth CORE Group, a national leader in property restoration networks and large-loss solutions, today announced a major strategic expansion of its commercial restoration initiatives. This expansion reflects the organization’s sharpened focus on helping member companies grow through increased commercial opportunities, national partnerships, and unified large-loss response capabilities. As
- [HydraMaster Introduces the TITAN 375 Truckmount – Serious Performance at a Sensible Price](https://www.candrmagazine.com/hydramaster-introduces-the-titan-375-truckmount-serious-performance-at-a-sensible-price/) - The all-new TITAN 375 from HydraMaster will transform your business and your cleaning. The Vanguard 23 HP Air Cooled Engine powers it: This Bigger engine size means less wear and tear and greater Vacuum CFM. The Competitor 4005TL Vacuum Blower means more air movement and more CFM, resulting in reduced drying times for your customer.
- [Case Study: Restoring a Flooded Hotel and Getting Paid in Full](https://www.candrmagazine.com/case-study-restoring-a-flooded-hotel-and-getting-paid-in-full/) - We are Rare Restoration and Roofing, a local, family-owned, operated, culture-first, full-service restoration company based in Colorado Springs. We service commercial and residential clients all over the front range from our two brick-and-mortar locations. Between Rare and our sister carpet cleaning company, we have the most truck-mounted extractors in the region, allowing us to respond
- [Inside the IICRC: What’s Ahead for Restoration Standards](https://www.candrmagazine.com/inside-the-iicrc-whats-ahead-for-restoration-standards/) - In this episode, we sit down with Leslie Anderson, SVP of Training & Launch at Paul Davis and President/Chair of the IICRC Board of Directors. Leslie shares her incredible journey in the restoration industry, her leadership role at Paul Davis, and the critical work she’s doing with the IICRC. From new certifications and standards in
- [Ryan Moore Named Chief Executive Officer of ATI Restoration](https://www.candrmagazine.com/ryan-moore-named-chief-executive-officer-of-ati-restoration/) - ATI Restoration (ATI), one of the largest disaster recovery and property restoration firms in the U.S., today announced the appointment of Ryan Moore as Chief Executive Officer, effective immediately. Moore, who previously served as President and Chief Growth Officer, succeeds David Carpenter, who is departing the company after four years of leadership. This transition marks
- [Stellar Service Brands Announces Sale of Softroc Franchise Brand to its Former President](https://www.candrmagazine.com/stellar-service-brands-announces-sale-of-softroc-franchise-brand-to-its-former-president/) - Courtney Harmon, former President of Stellar Service Brands’ subsidiaries Softroc and bluefrog Plumbing + Drain, acquires Softroc and will continue to guide its growth Stellar Service Brands, a leading residential and commercial services company, is pleased to announce it has completed the sale of its subsidiary Softroc, a rubber safety surfacing solution, to former President
- [Hidden Hazards: The Critical Role of Ventilation in Property Damage Recovery](https://www.candrmagazine.com/hidden-hazards-the-critical-role-of-ventilation-in-property-damage-recovery/) - When disaster strikes—a wildfire, hurricane, deep freeze, or catastrophic plumbing failure—restoration professionals are among the first to step into the chaos. Amid toppled drywall, blown insulation, smoke-laden furniture, and muck left behind, their job is to make damaged properties safe and livable again. Yet, one of the most critical safety measures for crews and building
- [Forge Restoration Announces Unified Rebrand of Family of Companies as Frontier Services Group](https://www.candrmagazine.com/forge-restoration-announces-unified-rebrand-of-family-of-companies-as-frontier-services-group/) - Forge Restoration, parent company of several leading disaster restoration businesses, including Restoration XP and USA Restoration Pros, announced today that it is consolidating its family of brands in Texas under one unified name: Frontier Services Group. The rebrand also introduces a refreshed visual identity to represent the company's new unified presence. As part of this
- [Right Help, Right Time](https://www.candrmagazine.com/right-help-right-time/) - Growth in a restoration or trade contracting business often presents an intriguing paradox. In the early days, the challenges revolve around finding jobs, doing good work, and keeping customers happy. But once a business begins to scale—moving past the owner’s immediate reach and into that stage where more employees, more systems, and more money are
- [BluSky Clays for a Cause Charity Event Raises $20,000 for Northern Colorado United for Youth](https://www.candrmagazine.com/blusky-clays-for-a-cause-charity-event-raises-20000-for-northern-colorado-united-for-youth/) - Funds collected help support at-risk youth throughout Northern Colorado BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For A Cause” event on October 10, raising a total of $20,000 for Northern Colorado United for Youth, a nonprofit dedicated to supporting at-risk youth across the region. NOCO
- [Contractor Playbook for 2026: Diversification, Digital Tools, and Data](https://www.candrmagazine.com/contractor-playbook-for-2026-diversification-digital-tools-and-data/) - Garret Gray, President of Global Insurance Solutions at Cotality, breaks down the current state and future of the industry. From navigating recent dips in claim volumes to the massive shift from paper to digital—including advanced AI and image analytics for estimating—this is a must-listen for contractors. Garret provides practical advice on how to diversify, use
- [Family Business: Succeeding with Your Spouse](https://www.candrmagazine.com/family-business-succeeding-with-your-spouse/) - What’s it really like to run a business with your spouse? In season 2, episode 9 of Chasing the Vision, brought to you in partnership with Exit Strategies 360 and Violand Management Associates, we sit down with Katie Smith, CEO of PHC Restoration, to unpack the real dynamics of building a company—and a marriage—at the
- [LearnToRestore.com “Flood House” Receives IICRC Approval](https://www.candrmagazine.com/learntorestore-com-flood-house-receives-iicrc-approval/) - LearnToRestore.com, the leading provider of restoration training and education and an IICRC-approved school, is excited to announce that its brand new “Flood House” has been inspected and approved by the IICRC as an IICRC-approved Applied Structural Drying (ASD) Flood Facility. This training facility is designed to provide restoration education with real-world experience in water damage,
- [Are Reference Checks Still Relevant?](https://www.candrmagazine.com/are-reference-checks-still-relevant/) - Dear Kristy, Are reference checks still relevant? I’ve found references are always just going to say good things about people - there must be a better way. Ah, the good old reference check. Some folks treat it like a formality—something to check off right before sending the offer letter. When done right, they’re one of
- [Tech Talk with Taylor: Building the Future of Restoration - Reflections from RA 2025](https://www.candrmagazine.com/tech-talk-with-taylor-building-the-future-of-restoration-reflections-from-ra-2025/) - San Antonio, Texas. Great food, great people, and this year, the perfect backdrop for one of the most energizing gatherings in our industry: the Restoration Affiliates (RA) General Business Meeting. RA isn’t just another industry group, it’s a national cooperative of top-tier independent restoration companies united to share resources, co-market, and exchange work across markets.
- [Elkmont Estimates Joins CORE Perks Network to Support Restorers with Stress-Free Estimating Services](https://www.candrmagazine.com/elkmont-estimates-joins-core-perks-network-to-support-restorers-with-stress-free-estimating-services/) - Partnership helps CORE members improve cash flow, accuracy, and focus on what they do best: restoring properties after a loss. Elkmont Estimates, a leading independent estimating and claims support company serving the property restoration industry, has joined the CORE Perks Network, offering members exclusive access to Elkmont’s professional estimating services at special pricing. Through this
- [From Skeptic to Advocate: How Benchmarking Transformed My Career](https://www.candrmagazine.com/from-skeptic-to-advocate-how-benchmarking-transformed-my-career/) - For some, the word “benchmarking” sparks excitement—with inner data-geeks ready to dive into charts, graphs, and KPIs. For others, it triggers eye rolls and a quick dismissal: “That doesn’t apply to me.” For years, I was firmly in the second group. But over the past 13 years in the restoration industry, I’ve learned that benchmarking
- [The RIA Seeks Candidates for New Director of Government Affairs Role](https://www.candrmagazine.com/the-ria-seeks-candidates-for-new-director-of-government-affairs-role/) - The Restoration Industry Association (RIA) is expanding its advocacy leadership team and is now accepting applications for a Director of Government Affairs—a high-impact, strategic position at the forefront of shaping the future of the restoration industry. As the voice of more than 1,800 restoration companies representing thousands of professionals across the U.S. and internationally, the
- [CRDN Expands Network Capabilities with New Franchise Partners and Graduates](https://www.candrmagazine.com/crdn-expands-network-capabilities-with-new-franchise-partners-and-graduates/) - CRDN invests in its people with content restoration trainings to enhance quality, consistency and care across the network CRDN, a leading expert in residential and commercial contents restoration operations across the U.S., Canada and the U.K., continues to expand its national service capabilities through new franchise partnerships and ongoing training and development initiatives. CRDN recently welcomed new franchise partners, Michael Eck, franchise partner of CRDN of
- [LP First Capital Forms Rewind Restoration Via Partnership with Icon Restoration, A Leading Service Provider in Michigan](https://www.candrmagazine.com/lp-first-capital-forms-rewind-restoration-via-partnership-with-icon-restoration-a-leading-service-provider-in-michigan/) - LP First Capital ("LPFC"), an Austin-based private equity firm focused on business services, today announced the formation of Rewind Restoration ("Rewind") through a partnership with Icon Restoration ("Icon"), a leading provider of property restoration services in the Midwest. Co-investment was provided by LP First Capital's committed funds and Align Collaborate, a flexible equity investor dedicated
- [LEVLR Joins CORE Perks Network to Bring AI-Powered Estimate Comparison to Restorers](https://www.candrmagazine.com/levlr-joins-core-perks-network-to-bring-ai-powered-estimate-comparison-to-restorers/) - Partnership helps CORE members save time, improve accuracy, and boost cash flow. LEVLR, the first AI-powered estimate comparison platform built for restoration professionals, has joined the CORE Perks Network, giving CORE members exclusive access to LEVLR’s technology at preferred pricing. The partnership connects LEVLR’s automation capabilities with CORE’s national network of elite restoration companies, helping
- [Leading Through Change: Matt Hensley on the Future of CORE Group and Restoration](https://www.candrmagazine.com/leading-through-change-matt-hensley-on-the-future-of-core-group-and-restoration/) - In this episode of Restoration Today, we sit down with Matt Hensley, the newly appointed President of CORE Group, to talk about leadership, collaboration, and the future of the restoration industry. Matt shares his journey from insurance adjusting to leading one of the most influential networks connecting independent restoration contractors and insurance carriers. He opens
- [Five Generations, One Jobsite: How Restoration and Construction Leaders Turn Cross-Generational Teams Into a Performance Edge](https://www.candrmagazine.com/five-generations-one-jobsite-how-restoration-and-construction-leaders-turn-cross-generational-teams-into-a-performance-edge/) - Walk any active restoration site and you’ll see it: a Baby Boomer superintendent coordinating with a Gen X estimator, a Millennial project manager running a punch list from a tablet, and a Gen Z tech documenting moisture readings on video. Multi-generational crews are today’s reality and with tight timelines, safety-critical tasks, and rising client expectations,
- [Restoration Affiliates Welcomes 3 New Members](https://www.candrmagazine.com/restoration-affiliates-welcomes-3-new-members-2/) - Restoration Affiliates (RA) is pleased to announce the addition of three new members. RA’s newest members include: Alpine Cleaning & Restoration, headquartered in Salt Lake City, UT FP Property Restoration, headquartered in Fort Myers, FL RMC (Restoration Management Company), headquartered in Livermore, CA Alpine Cleaning & Restoration was started in 1989 and is a Full-Service
- [Growth, Grit, & Hacking a Hotel Phone System](https://www.candrmagazine.com/growth-grit-hacking-a-hotel-phone-system/) - Grab a drink and join Phil & Michelle for another Happy Hour with one of the industry’s top leaders — Jeff Moore, President of the Restoration Industry Association (RIA) and President and Chief Acquisitions Officer at ATI Restoration. Jeff shares the remarkable story of how his family’s abatement business evolved into a national restoration powerhouse.
- [Veterans Day Q&A](https://www.candrmagazine.com/veterans-day-qa/) - How did your military experience shape the way you lead your business today? Are there specific lessons or habits from your service that continue to influence your day-to-day decision-making as a business owner? Dan: My military experience emphasized understanding the mission. Everything else flowed from that. Mission preparedness included my training both technically and managerially
- [Xcelerate Launches “Xcelerate Analytics” to Deliver Visibility and Control for Restoration Companies](https://www.candrmagazine.com/xcelerate-launches-xcelerate-analytics-to-deliver-visibility-and-control-for-restoration-companies/) - New Visual Dashboards Empower Contractors to Uncover Hidden Profit Leaks, Drive Efficiency, and Scale with Confidence Xcelerate Restoration Software today announced the launch of Xcelerate Analytics, a powerful new reporting feature that gives restoration contractors more control over their numbers and a clear view into job profitability. With visual dashboards built into the platform, contractors
- [Neighborly’s Chief Development Officer Brad Stevenson Elected to International Franchise Association Board of Directors](https://www.candrmagazine.com/neighborlys-chief-development-officer-brad-stevenson-elected-to-international-franchise-association-board-of-directors/) - Stevenson to leverage 25+ years of leadership experience to support franchise opportunities nationwide and globally. Neighborly® is proud to announce that our Chief Development Officer, Brad Stevenson, has been elected to serve on the Board of Directors of the International Franchise Association (IFA), the leading organization representing franchise businesses worldwide. Brad will officially assume his
- [RIA Early Bird Registration Deadline Approaching](https://www.candrmagazine.com/ria-early-bird-registration-deadline-approaching/) - For eight decades, RIA has proudly brought the restoration industry together by hosting the premier event where professionals connect, learn, and shape the future. This event delivers unmatched value with engaging breakout sessions led by experts, an exhibit hall packed with the latest tools and solutions, and countless networking opportunities to connect with peers and
- [Two Florida Insurers Fined for Misconduct](https://www.candrmagazine.com/two-florida-insurers-fined-for-misconduct/) - State insurance regulators are ordering more fines related to how companies handled claims following Hurricanes Ian and/or Idalia. Insurance Commissioner Mike Yaworsky said his office has issued penalties of $250,000 each against Kin Interinsurance Network and Slide Insurance Company. READ THE FULL STORY HERE: https://www.wptv.com/money/real-estate-news/slide-and-kin-hit-with-250k-fines-each-for-misconduct-during-hurricanes-ian-and-idalia
- [Deloitte Releases 2026 Global Insurance Outlook](https://www.candrmagazine.com/deloitte-releases-2026-global-insurance-outlook/) - Heading into 2026, there is little doubt insurers are entering an era of considerable uncertainty—from economic and geopolitical volatility to the increasing frequency and severity of catastrophic events. At the same time, clearly defined boundaries are blurring, distributors are consolidating and refashioning, and the technology landscape continues to alter business models. Layered onto this are
- [From the 82nd Airborne to Restoration 1: Veteran Leadership in Restoration](https://www.candrmagazine.com/from-the-82nd-airborne-to-restoration-1-veteran-leadership-in-restoration/) - From parachutes to project sites — meet Chris Kushmaul, a U.S. Army veteran turned restoration business owner. In this special Veterans Day episode of Restoration Today, Chris, U.S. Army veteran and owner of a Restoration 1 franchise in Metro Detroit, shares how the lessons of discipline, teamwork, and mission focus from his military service built
- [Drying Beneath or Behind Cabinets?](https://www.candrmagazine.com/drying-beneath-or-behind-cabinets/) - On the latest episode of When It Comes Down to It, Chuck Boutall shares his best practices for drying under cabinets and gives helpful tips for during the decision-making, the process of drying, and how to monitor the material!
- [Why Should I Go to the Expense of Buying a Manometer to Measure Negative Pressure?](https://www.candrmagazine.com/why-should-i-go-to-the-expense-of-buying-a-manometer-to-measure-negative-pressure/) - If My Plastic is Sucking In, That is Proof Enough That My Containment is Under Negative Air! The primary liability for a mold remediation contractor is cross-contamination from a failure in containment. Failure can result from poor construction, not using an exit/decon chamber, improper doffing of PPE, poor cleaning techniques, and not maintaining adequate pressure
- [The Jeopardy of Neglecting Spanish Education in Restoration](https://www.candrmagazine.com/the-jeopardy-of-neglecting-spanish-education-in-restoration/) - The construction and restoration industry relies heavily on Hispanic workers, yet there is a striking lack of educational content in Spanish within our profession. I have personally seen how this gap jeopardizes the future reputation of restoration. In recent months, thousands and I do mean thousands, of Hispanic workers have been educating themselves. But not through IICRC
- [The 3-Day Drying Myth – Revisited AGAIN](https://www.candrmagazine.com/the-3-day-drying-myth-revisited-again/) - Publisher’s Note: We love to be the bridge for dialogue, discussions, and different viewpoints within the restoration industry. This article by Graham is in response to another piece recently published in C&R related to three-day drying. We encourage you to read both – and share your thoughts in the comments of this article on social
- [Contents Cleaning Mistakes, Must-Knows & Match Points](https://www.candrmagazine.com/contents-cleaning-mistakes-must-knows-match-points/) - In this episode, Michelle and Stefan Figley, President of 1-800-Packouts, serve up a fun and insightful conversation on everything from contents cleaning to... tennis! They explore how the contents space has shifted over the last 5–10 years, the #1 emotional and practical needs clients have after a loss, and the common mistakes contractors make when
- [Biohazard Cleaning: Ethics, Apprenticeship, & Regulations](https://www.candrmagazine.com/biohazard-cleaning-ethics-apprenticeship-regulations/) - Welcome back to the podcast! We are thrilled to talk all things biohazard cleaning with Scott Vogel, ABRA's new president and COO of Emergi-Clean! He shares with Michelle more about ABRA, what areas ABRA has really had an impact, goals for the future, best practices, apprenticeship, mental health of yourself and your team, and MORE!
- [“We Know Retirement—But Do We Understand It?”](https://www.candrmagazine.com/we-know-retirement-but-do-we-understand-it/) - Q: My wife and I were discussing retirement, she said, “I feel like we know, but do we understand?” That hit hard. Any insights? JT says: In any business decision there’s ‘knowing’ vs. ‘not knowing’. When consequences are massive, the latter is scary. ‘Knowing’ simply means information has been gathered. But does this translate
- [M&A Q&A: The Real Question Very Few Are Asking... But Should](https://www.candrmagazine.com/ma-qa-the-real-question-very-few-are-asking-but-should/) - Currently, the two most common questions in the transaction world are: “What’s happening with ‘multiples’?” and “Are deals still getting done in 2025?” A brief foundation as to why these questions are being asked. First, it’s clear ’23–’24 was a mild winter, then again in ’24–’25. According to various industry consultants, slightly more than 70%
- [Enviro-Clean, Inc. Announces Promotion of Kara DeMorro to General Manager](https://www.candrmagazine.com/enviro-clean-inc-announces-promotion-of-kara-demorro-to-general-manager/) - Enviro-Clean, Inc. (EC Restore) proudly announces the promotion of Kara DeMorro to General Manager, marking an inspiring milestone for both her career and the company’s continued evolution as a regional leader in restoration and reconstruction. Kara’s journey in the restoration industry began in 2004 under remarkable circumstances. Amid earning her MBA and raising a two-year-old,
- [BluSky Bingo Beats for a Cause Event Raises $6,500 For Hatching Hope](https://www.candrmagazine.com/blusky-bingo-beats-for-a-cause-event-raises-6500-for-hatching-hope/) - Funds collected provide comfort and critical relief to families displaced by disasters – from apartment fires to hurricanes BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Bingo Beats for a Cause” charity event on October 16, raising $6,500 for Hatching Hope, a disaster relief nonprofit serving the
- [Navigating the Sales Landscape: Finding Revenue When Claims Are Slow](https://www.candrmagazine.com/navigating-the-sales-landscape-finding-revenue-when-claims-are-slow/) - The disaster restoration industry has always been cyclical, but the challenges companies face today are magnified. In regions where storm seasons are unpredictable and property damage claims fluctuate, many contractors are feeling the pinch of lower claims volume. Fewer claims mean tighter competition for work, shrinking backlogs, and an urgent need for restoration businesses to
- [ClaimsFlow Launches Estimate Automation Platform to Accelerate Claims Cycle](https://www.candrmagazine.com/claimsflow-launches-estimate-automation-platform-to-accelerate-claims-cycle/) - ClaimsFlow’s new platform converts PDFs to ESX in minutes and automates estimate comparisons, helping professionals cut manual work by 95% and turn around claims 5x faster. ClaimsFlow today announced the launch of its Estimate Automation platform – a platform built to eliminate manual bottlenecks and speed up the claims cycle. ClaimsFlow converts PDFs to ESX
- [Building Strength in the Storm: How Restorers Are Weathering 2025’s Financial Headwinds](https://www.candrmagazine.com/building-strength-in-the-storm-how-restorers-are-weathering-2025s-financial-headwinds/) - If 2025 has taught the restoration industry anything, it’s this: the whole concept of being economically resilient does not mean it is always smooth sailing. As restorers, your success is forged in turbulence. With insurance claim volume in decline, delayed payments, rising costs, and constant pressure from both external forces (weather, inflation, regulatory shifts) and
- [Checking the Pulse of the Industry](https://www.candrmagazine.com/checking-the-pulse-of-the-industry/) - Welcome to what I am calling a “correction” in the restoration industry. Economists say corrections in the economy are normal and healthy – and part of an overall adjustment during a time of upward trend. Corrections are meant to bring things back to a stable place, and may even precede renewed growth when underlying economic
- [Hoarding, Helping & Healing: The Heart Behind Compassionate Contents Restoration](https://www.candrmagazine.com/hoarding-helping-healing-the-heart-behind-compassionate-contents-restoration/) - In this Restoration Today episode, we sit down with Yvonne Vanbibber, General Manager of Blue Kangaroo Packoutz of Cincinnati & Dayton, to explore the emotional and logistical side of contents restoration. From hoarding situations to heavy-loss homes, Yvonne shares how her unique background helps her lead with empathy, communication, and care. She discusses: The emotional
- [Voda Cleaning & Restoration Appoints Steve Miller as Chief Development Officer](https://www.candrmagazine.com/voda-cleaning-restoration-appoints-steve-miller-as-chief-development-officer/) - Experienced Sales Leader to Guide Continued National Expansion as Brand Surpasses 100 Franchise Owners Voda Cleaning & Restoration, one of the nation’s fastest-growing cleaning and restoration franchise brands, announced the promotion of Steve Miller to Chief Development Officer. Miller has been a key architect of Voda’s rapid growth since its inception, helping the brand expand
- [The Shiny New Tool Thing | How to Get Your Team to Do the THING](https://www.candrmagazine.com/the-shiny-new-tool-thing-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [Albi Makes LinkedIn’s Top 10 Startups in Chicago List for Second Consecutive Year](https://www.candrmagazine.com/albi-makes-linkedins-top-10-startups-in-chicago-list-for-second-consecutive-year/) - Albi, a tech company transforming restoration with their intuitive and user-friendly platform, for the second year in a row has recently been named one of Linkedin’s top startups in Chicago. This recognition highlights Albi’s continued growth, innovation, and success in attracting top talent within the region, placing it once again among the city’s most promising
- [EarthCam and DroneDeploy Announce Unified Live Reality Capture Integration for Construction Projects](https://www.candrmagazine.com/earthcam-and-dronedeploy-announce-unified-live-reality-capture-integration-for-construction-projects/) - EarthCam, the leading provider of construction camera technology and services, and DroneDeploy, the leading reality capture platform, today announced a new integration between EarthCam’s Control Center SaaS and DroneDeploy’s unified reality capture platform. This integration delivers the most comprehensive view of construction sites available, combining live-streaming video, gigapixel time-lapse archives, orthomosaic maps, and 360º site
- [Earthvisionz Unveils New Suite of Real-Time Tools to Help Businesses Mobilize Faster and Reduce Loss](https://www.candrmagazine.com/earthvisionz-unveils-new-suite-of-real-time-tools-to-help-businesses-mobilize-faster-and-reduce-loss/) - Earthvisionz, a leading provider of real-time disaster intelligence and property-risk mapping solutions, today announced the launch of a powerful new suite of tools designed to help organizations act faster, make smarter decisions, and better protect their assets before, during, and after severe weather events. The new capabilities build on Earthvisionz’s mission to deliver actionable, property-level
- [CORE Group Strengthens Leadership for Next Phase of Growth](https://www.candrmagazine.com/core-group-strengthens-leadership-for-next-phase-of-growth/) - CORE Group, a national leader in the property restoration industry, today announced a strategic leadership realignment designed to strengthen operational stability and position the company for continued growth and expansion. As part of this transition, Founder and CEO Dan Cassara will shift his focus toward building strategic partnerships and leading capital initiatives that will fuel
- [BluSky Clays For A Cause Charity Event Raises $9,000 for Exculta Health + Wellness](https://www.candrmagazine.com/blusky-clays-for-a-cause-charity-event-raises-9000-for-exculta-health-wellness/) - Funds collected help support veterans and first responders with health and wellness programs in their area BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For A Cause” event on September 5, raising a total of $9,000 for the Exculta Health + Wellness, which is dedicated to
- [Cotton Holdings Announces Acquisition by Sullivan Brothers Family of Companies](https://www.candrmagazine.com/cotton-holdings-announces-acquisition-by-sullivan-brothers-family-of-companies/) - Cotton Holdings, Inc., (“Cotton”), a Houston-based global leader in infrastructure support services, announced today that Sullivan Brothers Family of Companies, (“SBFC”) a growing enterprise that builds, operates and invests in dynamic businesses, has acquired Cotton from Sun Capital Partners, Inc. Together, SBFC and Cotton will leverage their combined strengths, resources and deep industry expertise to
- [10 Ways to Blow Customers’ Minds](https://www.candrmagazine.com/10-ways-to-blow-customers-minds/) - Good Service Isn’t Enough Anymore In today’s home service world, good service doesn’t cut it. “Good” gets you forgotten. “Amazing” gets you remembered, reviewed, and referred. Customers today are different — they’re impatient, skeptical, and constantly comparing experiences. The company that stands out isn’t the one with the lowest price or the flashiest marketing. It’s
- [From Firehouse to Your House: The Inspiring Story of Helpful Heroes](https://www.candrmagazine.com/from-firehouse-to-your-house-the-inspiring-story-of-helpful-heroes/) - From Firefighting to Founding a Movement — Dave Heimbach joins us to share the inspiring story behind Helpful Heroes. What started as an idea to help off-duty firefighters earn extra income has become a nationwide network of trusted handyman services. Through Helpful Heroes, firefighters connect directly with homeowners needing help around the house — bringing
- [Empower Brands Celebrates Award-Winning Momentum Across Its National Franchise Portfolio](https://www.candrmagazine.com/empower-brands-celebrates-award-winning-momentum-across-its-national-franchise-portfolio/) - Multi-brand franchisor earns industry recognition for performance, culture and growth as it continues accelerating through the final months of 2025 Empower Brands, a franchisor of award-winning brands in the home and business services categories, is heading into the final months of 2025 with extraordinary momentum, earning recognition across multiple industry platforms for its brand performance,
- [LIVE from Trusted Restorer National Conference: Leadership Lessons from the Field](https://www.candrmagazine.com/live-from-trusted-restorer-national-conference-leadership-lessons-from-the-field/) - Live from The Trusted Restorer National Conference! Join Michelle, Jon Towne, owner of Towne Restoration, Zakhar Keselman, owner of Cleveland Water & Fire, and Kevin Bunce, owner of AllKlean Carpet Cleaning & Restoration, as they open up about what it really takes to build a trusted, people-first restoration business. In this powerful discussion, they share
- [Beyond the Numbers: The Human Side of M&A Deals](https://www.candrmagazine.com/beyond-the-numbers-the-human-side-of-ma-deals/) - Welcome back to Season 2, Episode 8 of Chasing the Vision — brought to you in partnership with Exit Strategies 360 and Violand Management Associates! This episode is part two of our deep dive into the variables of a deal. In the last episode, we broke down key terminology to help you feel more confident
- [45 Years of Family, Growth, and Grit: The Team Gutierrez Story](https://www.candrmagazine.com/45-years-of-family-growth-and-grit-the-team-gutierrez-story/) - Meet Michelle and Jorge Gutierrez, owners of SERVPRO Team Gutierrez! From humble beginnings to winning Franchise of the Year, their story is one of resilience, leadership, and people-first culture. In this episode, Michelle and Jorge share how they’ve grown a 70-person team by staying true to five core values: Great teamwork Effective communication Responsiveness & resourcefulness
- [CRDN Continues Climb on Franchise Times Top 400 List as One of the Largest Franchises in the U.S.](https://www.candrmagazine.com/crdn-continues-climb-on-franchise-times-top-400-list-as-one-of-the-largest-franchises-in-the-u-s/) - Consecutive growth earns contents restoration franchise network CRDN a third year on the Franchise Times Top 400 list, ascending 24 spots CRDN, a leading expert in contents restoration operations across the U.S., Canada and the U.K., has once again earned a place on the Franchise Times Top 400 list. CRDN ranked No. 219 among the largest franchise systems
- [The Problem with Ride-Alongs—and What to Do Instead](https://www.candrmagazine.com/the-problem-with-ride-alongs-and-what-to-do-instead/) - Sales managers doing ride-alongs with their reps is commonplace in B2B sales. I’ve done it myself and recommended it to owners, GMs, and sales leaders for years. Most think of ride-alongs as a management activity—a half or full day in the field, attending sales meetings and shadowing cold calls with a rep, all while literally
- [How Can Small Contractors Compete with Higher-Paying Companies?](https://www.candrmagazine.com/how-can-small-contractors-compete-with-higher-paying-companies/) - Dear Kristy, How can I compete with larger contractors that offer higher pay when I’m a smaller company with tighter margins? You’re not alone—many small business owners wrestle with this exact challenge. Bigger contractors can write bigger paychecks, but that doesn’t always mean they win the talent game. Pay matters, but it isn’t the only
- [ISSA Appoints Kim Althoff Executive Director as John Barrett Transitions to Emeritus Role](https://www.candrmagazine.com/issa-appoints-kim-althoff-executive-director-as-john-barrett-transitions-to-emeritus-role/) - ISSA, the worldwide cleaning industry association, is pleased to announce the ISSA Board of Directors’ appointment of Kim Althoff as the next ISSA Executive Director, effective October 29. Althoff will succeed John Barrett, who has served in the role since 2015 and will transition to Chairman Emeritus, continuing to advise the association for the next
- [A New Season for Floodlight: Growth, Change & Staying Aligned](https://www.candrmagazine.com/a-new-season-for-floodlight-growth-change-staying-aligned/) - Big News from Floodlight Consulting Group! The team is stepping into a brand-new chapter — and we’re bringing you along for the journey. In this episode, we’re sharing some major updates from Floodlight Consulting Group! What does this mean for Floodlight? What’s next for the Head Heart & Boots podcast? And how do we find
- [Voda Cleaning & Restoration Celebrates 100th Franchise Owner Milestone](https://www.candrmagazine.com/voda-cleaning-restoration-celebrates-100th-franchise-owner-milestone/) - Rapidly Growing Home Services Brand Expands To More Than 250 Locations Across 30 States In Just Two Years Voda Cleaning & Restoration, one of the fastest-growing franchise brands transforming how Americans protect and restore their properties, has officially signed its 100th franchise owner — a landmark achievement reached in record time. Launched just two years
- [Introducing Job Relay: Expanding Your National Footprint](https://www.candrmagazine.com/introducing-job-relay-expanding-your-national-footprint/) - In today’s commercial restoration world, opportunity does not stop at the state line and neither should your reach. We are proud to introduce Job Relay, a new feature within the Helix platform that connects contractors across the country and empowers them to expand their national footprint while continuing to deliver exceptional service to their commercial
- [Inside the RIA Legislative Task Force: Advocating for Restorers](https://www.candrmagazine.com/inside-the-ria-legislative-task-force-advocating-for-restorers/) - In this episode, two volunteers for the RIA Legislative Task Force, Vince Scarfo, COO of Clear Team, and Justin Woodard, Owner and CEO of Woodard Cleaning and Restoration, break down the key legal and regulatory issues impacting the restoration industry right now. From unfair price gouging laws to the absence of a unique NAICS code,
- [Industry Veteran Derrick J. Wilson Appointed Managing Member and Operations Manager of Guardian Restoration Group of Georgia](https://www.candrmagazine.com/industry-veteran-derrick-j-wilson-appointed-managing-member-and-operations-manager-of-guardian-restoration-group-of-georgia/) - Guardian Restoration Group of Georgia, LLC proudly announces its official launch under the leadership of Derrick J. Wilson, who will serve as Managing Member and Operations Manager. A seasoned insurance professional, entrepreneur, and community advocate, Wilson brings a wealth of industry expertise and leadership to the company’s operations. Headquartered in Rockdale County, Guardian Restoration Group
- [IICRC Announces 2025-2026 Executive Committee and Board of Directors](https://www.candrmagazine.com/iicrc-announces-2025-2026-executive-committee-and-board-of-directors/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) today announced the election of the Executive Committee officers, for the 2025-2026 Board of Directors. IICRC’s Board Officer official elections took place during the regularly scheduled Board meeting on October 9, 2025. “I am excited to continue advancing the initiatives and projects started by Leslie Anderson and to
- [The Green Approach: How Businesses Come Up Short Toward the Finish Line | Part 5](https://www.candrmagazine.com/the-green-approach-how-businesses-come-up-short-toward-the-finish-line-part-5/) - In our last Tee Box Series installment, The Power of Your Short Game - How Small Wins Lead to Big Results, we explored how success in both golf and business comes down to mastering the fundamentals. Just as a golfer’s short game - the putts, chips, and precise approach shots - determines the final score,
- [The Power of Your Short Game: How Small Wins Lead to Big Results | Part 4](https://www.candrmagazine.com/the-power-of-your-short-game-how-small-wins-lead-to-big-results-part-4/) - In our last Tee Box Series installment “Out of the Sand Trap - Dig Your Business Out with Vision, Not Just Vigor,” we tackled the common challenge of getting stuck in the operational grind, swinging harder but not moving forward. We explored how many construction leaders find themselves buried, not for lack of effort, but
- [LearnToRestore.com Announces “Flood House” Training Facility in Salt Lake City](https://www.candrmagazine.com/learntorestore-com-announces-flood-house-training-facility-in-salt-lake-city/) - LearnToRestore.com, the leading provider of restoration training and education and an IICRC-approved school, is excited to announce the construction of its brand-new “Flood House” at its Salt Lake City Training Center. This hands-on training facility is designed to provide restoration professionals with real-world experience in water damage, smoke damage, pack-out, and carpet cleaning, raising restoration
- [Herding Cats: Transforming Misunderstanding Into Mutual Success | Part 3](https://www.candrmagazine.com/herding-cats-transforming-misunderstanding-into-mutual-success-part-3/) - Missed the first two articles from our 3-part “Herding Cats” series? Now’s the perfect time to catch up! In Part 1 & Part 2, we dig into revealing the biggest misconceptions between salespeople and their managers. If you’ve followed our series so far, you’ve witnessed the intricate dance between sales reps and their managers. Both
- [RIA 2025 International Restoration Convention & Industry Expo](https://www.candrmagazine.com/ria-2025-international-restoration-convention-industry-expo-2/) - The 2025 Restoration Convention and Industry Expo, held in West Palm Beach, Florida, from April 28-30, was another record-breaking event bringing together more than 1,400 restoration professionals from around the world to network, learn, and support the industry. With attendance surpassing last year’s sold-out event, this year’s convention was a testament to the restoration industry’s
- [Troubleshooting Refrigerant Dehumidifiers](https://www.candrmagazine.com/troubleshooting-refrigerant-dehumidifiers/) - If it's broke... FIX IT! On the latest episode of When it Comes Down to It, Restoration Technical Institute's Chuck Boutall helps us understand the refrigerant cycle & components, & identify the symptoms to best troubleshoot your refrigerant dehumidifier. Find more When It Comes Down to it here.
- [Water Restoration for Restorers in a Hurry: Part 1](https://www.candrmagazine.com/water-restoration-for-restorers-in-a-hurry-part-1/) - Lea el artículo en Español Part 1 of 8 Understanding the importance of following proper procedures is essential to avoid costly mistakes and save both time and money. Imagine disregarding the Standard of Care and proceeding without caution. You rush to place air movers, dehumidifiers, and perhaps even an injector dryer to speed up the
- [Ask Kris Anything — Where Mission Meets Profit](https://www.candrmagazine.com/ask-kris-anything-where-mission-meets-profit/) - Let’s be honest: we work harder than ever, yet margins keep shrinking. That’s the reality in today’s restoration industry. Adjusters push for lower payouts, MRP’s add hoops to jump through, and operational chaos eats away at your profits before the invoice even goes out the door. And the worst part? Most restorers I talk to
- [They Say Talk Is Cheap, but It Feels Expensive When Thinking About Selling](https://www.candrmagazine.com/they-say-talk-is-cheap-but-it-feels-expensive-when-thinking-about-selling/) - Q: They say talk is cheap, but it feels expensive when thinking about selling? JT says: Yes, talk can be cheap, especially when there’s no follow through. I’ve worked with business owners for 25+ years, some love to talk about what they’re going to do, and others execute. It feels good to announce plans to
- [Profitable Restorer Launches Oct. 30 to Help Contractors Protect Margins and Scale Smarter](https://www.candrmagazine.com/profitable-restorer-launches-oct-30-to-help-contractors-protect-margins-and-scale-smarter/) - In the restoration industry, more jobs don’t always mean more profit. Rising costs, shrinking margins, and insurance pushback have left many owners working harder than ever while still unsure if their business is actually making money. That changes on October 30th with the official launch of Profitable Restorer, the first platform built exclusively to help
- [PuroClean Targets Expansion in Cincinnati and the Greater Tri-State Area](https://www.candrmagazine.com/puroclean-targets-expansion-in-cincinnati-and-the-greater-tri-state-area/) - PuroClean, one of the country’s leading property restoration and remediation franchises, has announced plans to expand into the tri-state area of Southwestern Ohio, Northern Kentucky, and Southeastern Indiana, as part of its strategic growth into underserved markets. With nine territories available throughout the area, the brand is seeking qualified local entrepreneurs to join its growing
- [No Routine, No Coasting](https://www.candrmagazine.com/no-routine-no-coasting/) - If you’re expecting a cookie-cutter President’s Corner, you’re in the wrong place. I don’t do “routine.” I’ll change my route to work just because, swap my glasses or hair for the sake of variety, and refuse to accept that anything is ever truly “done.” I was born in Texas, raised in California, and left 20
- [IICRC Hosts Successful 3rd Annual Educating the Advocates Symposium](https://www.candrmagazine.com/iicrc-hosts-successful-3rd-annual-educating-the-advocates-symposium/) - The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) proudly hosted its 3rd Annual Educating the Advocates Symposium, bringing together industry leaders, government officials, and certified professionals to strengthen advocacy for the cleaning, restoration, and inspection industries. The Symposium, held at The Palms Resort and Casino in Las Vegas, featured insightful discussions on workforce development,
- [Rethinking the Workweek: How a 4-Day Schedule Can Work in Restoration](https://www.candrmagazine.com/rethinking-the-workweek-how-a-4-day-schedule-can-work-in-restoration/) - The restoration industry has long been defined as hustle, urgency, and sacrifice. Many of us would describe this industry as a lifestyle, where protecting other's property often comes at the expense of our employees' personal well-being. Labor shortages, burnout, and employee turnover have become the defining challenges in the restoration industry today - especially with
- [BluSky Restoration Adds Michael Cole to Leadership Team as Houston Office Vice President](https://www.candrmagazine.com/blusky-restoration-adds-michael-cole-to-leadership-team-as-houston-office-vice-president/) - Vast operations and restoration experience position him to lead and grow the Houston team BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the hiring of Michael Cole as vice president of the Houston, TX office. In his new role, Michael will be responsible for managing BluSky’s Houston office operations
- [Paul Davis Restoration, Inc. Ranks 59th in Franchise Times Top 400 Franchises](https://www.candrmagazine.com/paul-davis-restoration-inc-ranks-59th-in-franchise-times-top-400-franchises/) - Paul Davis Restoration, Inc. (PDR, Inc.), a leader in the restoration services industry, has been recognized as the 59th franchise in the prestigious Franchise Times Top 400 rankings published in the October issue of the trade publication. This honor underscores PDR, Inc.'s commitment to excellence in restoring residential and commercial properties impacted by fire, water,
- [AI at Work | Catching Up at The Collective Episode 3](https://www.candrmagazine.com/ai-at-work-catching-up-at-the-collective-episode-3/) - Michelle sits down with David Grove, owner and founder of BYLT Restoration, at The Collective, to talk about how he's integrating AI into daily operations, what’s coming next with BYLT’s AI-powered newsletters and videos, how to improve your prompts with AI, the top AI tools and social media follows he recommends, and MORE! Don't miss
- [Sentinel Director Cole Stanton Receives IICRC 1st-Ever Advocacy Allstar Award](https://www.candrmagazine.com/sentinel-director-cole-stanton-receives-iicrc-1st-ever-advocacy-allstar-award/) - IICRC recognizes Stanton for above and beyond volunteer efforts to build bridges between policymakers and remediation professionals, encourage the incorporation of IICRC Standards into legislation and regulation, and to drive consistency between best remediation practices and the expectations of building construction professionals and our communities overall Sentinel Products, the leader in remediation chemistry (disinfectants, cleaners &
- [Insurance, Lawsuits & the Truth Behind Rising Premiums](https://www.candrmagazine.com/insurance-lawsuits-the-truth-behind-rising-premiums/) - Kenneth Klein, law professor at California Western School of Law and former defense attorney, joins the podcast to unpack his groundbreaking paper, "The Case for Pausing Any Immediate Embrace of the Social Inflation Argument for Legal System Reforms." In this conversation, Professor Klein shares how a personal disaster led him to study catastrophe insurance, why
- [Restoring the Restorer](https://www.candrmagazine.com/restoring-the-restorer/) - Lea el artículo en Español A lot of you aren’t in a good place. Your business might be struggling. Maybe it’s your health. Maybe it’s your family. Your team. Your finances. You’re grinding every day, but all you can think about are the problems piling up around you. And the more you fixate on those
- [Restaurando al Restaurador](https://www.candrmagazine.com/restaurando-al-restaurador/) - Read the article in English Muchos de ustedes no están en un buen lugar. Puede que su negocio esté batallando. Tal vez sea su salud. Tal vez su familia. Su equipo. Sus finanzas. Están dándolo todo cada día, pero lo único en lo que piensan es en los problemas que se acumulan a su alrededor.
- [IICRC Announces 2025-2026 Board of Directors](https://www.candrmagazine.com/iicrc-announces-2025-board-of-directors-2/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the election of five director positions for the 2025-2026 Board of Directors. Official elections were held during the IICRC’s September Shareholder meeting September 28, 2025, in Las Vegas, Nevada. New members of the 2025-2026 Board include, Holly Burns, Meredith Truitt and Damien Monaghan, as well
- [LEVLR Announces Major Product Update with the Launch of LEVLR 3.0](https://www.candrmagazine.com/levlr-announces-major-product-update-with-the-launch-of-levlr-3-0/) - The next generation of estimate comparison software delivers more speed, accuracy, and negotiation power for restoration contractors. LEVLR, the first AI-powered Xactimate comparison platform built for restoration professionals, today announced the release of LEVLR 3.0, its most significant product update to date. The platform is designed to help restoration contractors, estimators, and project managers instantly
- [Restoration Industry Association Welcomes LiveSwitch as New Affinity Partner](https://www.candrmagazine.com/restoration-industry-association-welcomes-liveswitch-as-new-affinity-partner/) - The Restoration Industry Association (RIA) is pleased to announce a new Affinity Partnership with LiveSwitch. This partnership will equip RIA members with exclusive savings on the LiveSwitch communications platform, designed to help restoration professionals work smarter, reduce wasted trips, and improve job visibility. “Speed to lead is critical in restoration. When property owners
- [Clean Claims and Helixco Announce Strategic Partnership to Streamline Field Documentation and Intelligent T&M Billing](https://www.candrmagazine.com/clean-claims-and-helixco-announce-strategic-partnership-to-streamline-field-documentation-and-intelligent-tm-billing/) - Connecting verified job data to audit-ready invoices for faster, fairer payments across restoration Helixco, the restoration industry’s modern platform for intelligent Time & Materials (T&M) billing and job management, and Clean Claims, a leader in field documentation and remote monitoring, today announced a strategic partnership that links verifiable field data directly to Helixco’s Intelligent T&M
- [Undeserved Job Titles are Killing Restoration, and It’s Time to Fix It](https://www.candrmagazine.com/undeserved-job-titles-are-killing-restoration-and-its-time-to-fix-it/) - In the early 2000s, the restoration industry was built on grit, skill, and accountability. Titles meant something. You didn’t call yourself a Project Manager until you’d earned the scars. You didn’t write estimates until you understood every nail, every layer of drywall, every code requirement. Technicians were leaders in the field, guiding homeowners from chaos
- [ATI Restoration Promotes Jeremy Jenkins to Vice President of Managed Repair Programs](https://www.candrmagazine.com/ati-restoration-promotes-jeremy-jenkins-to-vice-president-of-managed-repair-programs/) - ATI Restoration (ATI), one of the largest disaster recovery and property restoration firms in the U.S., announced the promotion of Jeremy Jenkins to Vice President of Managed Repair Programs. With more than 25 years of experience in the insurance restoration industry, Jenkins brings a deep understanding of managed repair programs and a proven track record
- [1-800-Packouts Announces New Partnership with ScreeningOne®](https://www.candrmagazine.com/1-800-packouts-announces-new-partnership-with-screeningone/) - Trusted contents restoration company launches strategic collaboration with leading provider in background screening services 1-800-Packouts, the national leader in property contents restoration, announces a new partnership with ScreeningOne®, a premier service for comprehensive and compliant pre-employment and employee background checks. This partnership is designed to ensure the highest standards of trust, safety and professionalism within
- [Letter to the Editor: The Industry Misunderstands Grain Depression](https://www.candrmagazine.com/letter-to-the-editor-the-industry-misunderstands-grain-depression/) - Publisher's Note: We welcome dialogue and feedback on what you read in C&R! In the May/June issue of C&R, we published an article on grain depression - which drew a lot of support - and some counter discussions. Below is a "Letter to the Editor" response from two restoration instructors. Have feedback of your own?
- [Floodlight Consulting Group Expands Industry Impact as Leaders Join FP Restoration Executive Team](https://www.candrmagazine.com/floodlight-consulting-group-expands-industry-impact-as-leaders-join-fp-restoration-executive-team/) - After years of partnership and collaboration, Floodlight Consulting Group and FP Restoration are turning the page and stepping into a new chapter, one defined by deeper alignment, bold growth, and a shared commitment to raising the bar in the restoration industry. Starting this month,Floodlight’s owners Brandon Reece and Chris Nordyke, will join the executive team at FP Restoration as Chief Executive Officer (CEO) and Chief Sales Officer
- [Leveraging Relationships in Restoration | Catching Up at The Collective Episode 2](https://www.candrmagazine.com/leveraging-relationships-in-restoration-catching-up-at-the-collective-episode-2/) - In another special episode of Restoration Today, Michelle sat down with Matt Hensley, Sr. VP of Revenue at CORE Group, at The Collective to talk about feedback he has heard from this years show, his current role at CORE Group and their current goal as a company, a favorite story from his time in the
- [Urban Valet Dry Cleaners Celebrates 30 Years of Excellence in October](https://www.candrmagazine.com/urban-valet-dry-cleaners-celebrates-30-years-of-excellence-in-october/) - Urban Valet Dry Cleaners and their sister company, Renewal Claim Solutions, are proud to announce the celebration of their 30th anniversary this October, marking three decades of quality service, exceptional client care and community commitment. Founded in 1995, both companies have grown into trusted leaders in their respective industries. Urban Valet Dry Cleaners has built
- [Structural Drying in the Field: Bringing Chapter 12 of the S500 Standard to Life](https://www.candrmagazine.com/structural-drying-in-the-field-bringing-chapter-12-of-the-s500-standard-to-life/) - Lately, I’ve been out in the field on several water loss projects—ranging from small residential jobs to large commercial claims—and I’ve also reviewed more than my fair share of job files and documentation. What’s become clear, and frankly a little troubling, is the widespread misunderstanding—or in some cases, total absence—of adherence to the ANSI/IICRC S500
- [Mooring USA Announces Strategic Acquisition by Crossplane Capital to Accelerate Growth and Continue Legacy of Service](https://www.candrmagazine.com/mooring-usa-announces-strategic-acquisition-by-crossplane-capital-to-accelerate-growth-and-continue-legacy-of-service/) - Mooring USA, a national leader in disaster recovery, restoration, and reconstruction, as well as commercial remodel services, has been acquired by Dallas-based private equity firm Crossplane Capital. The strategic partnership is expected to accelerate Mooring’s growth while preserving the company’s long-standing commitment to service, quality, and client-first culture. Founded in 2004 and backed by over
- [Mid-Year M&A Market Update | Main Street Restorer](https://www.candrmagazine.com/mid-year-ma-market-update-main-street-restorer/) - “Main Street Restorer” is a new inspiring video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of Restoration Brokers of America, helping entrepreneurs discover innovative solutions and strategies for success. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future
- [Winning at Sales | Catching Up at The Collective Episode 1](https://www.candrmagazine.com/winning-at-sales-catching-up-at-the-collective-episode-1/) - In this special episode of Restoration Today, Michelle sat down with Allen Reid at The Collective to talk about the heart behind restoration, his role as Director of Client Relations at Dwyer Restoration, how to pivot sales strategies when the industry slows down, favorite takeaway from The Collective, and MORE!
- [Verisk Introduces New AI Tools to Streamline the Property Claims Experience](https://www.candrmagazine.com/verisk-introduces-new-ai-tools-to-streamline-the-property-claims-experience/) - XactAI brings new automated capabilities to Verisk’s Xactware, a leading software for claims professionals Verisk (Nasdaq: VRSK), a leading data analytics and technology provider to the global insurance industry, today announced the launch of XactAI: a suite of capabilities powered by artificial intelligence that are purpose-built to enhance efficiency, consistency, and speed in claims handling.
- [New American National Standard Standard Published: ANSI/IICRC S410 Standard for Professional Cleaning of the Built Environment for Infection Prevention and Control](https://www.candrmagazine.com/new-american-national-standard-standard-published-ansi-iicrc-s410-standard-for-professional-cleaning-of-the-built-environment-for-infection-prevention-and-control/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a new American National Standard - ANSI/IICRC S410 Standard for Professional Cleaning of the Built Environment for Infection Prevention and Control. The ANSI/IICRC S410 First Edition Standard builds on the routine cleaning practices discussed in the ANSI/IICRC S400 - 2025 Standard for
- [Getting Classifications Right: Avoiding Costly Drying Mistakes](https://www.candrmagazine.com/getting-classifications-right-avoiding-costly-drying-mistakes/) - Effective restoration relies not only on the right equipment but also correctly classifying the job. Consider a large-scale water intrusion from a pipe burst. The restoration contractor classifies it as a Class 2 loss and begins work. Days later, progress is slow, and both the client and contractor are frustrated. Upon reassessment, it turns out
- [Good Work Doesn’t Equal Raving Fans](https://www.candrmagazine.com/good-work-doesnt-equal-raving-fans/) - In your company, what matters most above everything else: customer service or good work? It feels like a trick question, doesn’t it? When my family built our house, we went in excited and optimistic. We found a reputable builder, asked the right questions, and trusted the process. For a while, things went smoothly. Communication wasn’t
- [LiveSwitch Joins Forces with CORE Group to Supercharge Restoration Businesses](https://www.candrmagazine.com/liveswitch-joins-forces-with-core-group-to-supercharge-restoration-businesses/) - LiveSwitch announced a high-impact partnership with CORE Group, a nationwide network of elite, independent property restoration professionals. CORE Group and LiveSwitch are both dedicated to helping restoration businesses scale, respond and thrive. LiveSwitch’s communication platform ensures that restoration pros arrive at the job with the right crew and equipment on the first visit. Speed to
- [Clean Claims Announces Game-Changing New Features and 4 Major Partner Integrations to Give You Everything You Need for Fail-Proof Documentation](https://www.candrmagazine.com/clean-claims-announces-game-changing-new-features-and-4-major-partner-integrations-to-give-you-everything-you-need-for-fail-proof-documentation/) - From Instant Sketch to Ricoh 360 Imaging to seamless integrations with Xactanalysis, JobSight, PSA, The Edge, and Xcelerate; Clean Claims is eliminating friction, saving time, and speeding payments for restoration pros. Restoration contractors are tired of juggling apps, re-entering data, and waiting weeks for payments. Clean Claims is rewriting that story with three powerful new
- [Empower Brands Welcomes Marketing Powerhouse Melanie Watts as Vice President of Brand Strategy](https://www.candrmagazine.com/empower-brands-welcomes-marketing-powerhouse-melanie-watts-as-vice-president-of-brand-strategy/) - Empower Brands, a franchisor of award-winning brands in the home and business services categories, announced today that Melanie Watts has joined the company as Vice President of Brand Strategy. In this role, Watts is responsible for operationalizing brand marketing functions across Empower’s growing portfolio of brands and franchise systems. With more than 20 years of
- [Lydale Property Restoration Welcomes Back Darren Cherban as Regional District Manager, Prairies Region](https://www.candrmagazine.com/lydale-property-restoration-welcomes-back-darren-cherban-as-regional-district-manager-prairies-region/) - Lydale Property Restoration, a wholly owned subsidiary of Canstar Restorations, is pleased to announce that Darren Cherban has rejoined the company as Regional District Manager for Prairies Region. A lifelong Calgarian and University of Calgary graduate, Darren began his restoration career with Lydale more than 20 years ago before broadening his leadership experience across Western
- [ATI Restoration Appoints Michael Caiazza as Regional Manager of Los Angeles](https://www.candrmagazine.com/ati-restoration-appoints-michael-caiazza-as-regional-manager-of-los-angeles/) - ATI Restoration (ATI), one of the largest disaster recovery and property restoration firms in the U.S., announced the appointment of Michael Caiazza as Regional Manager of its Los Angeles (LAX) office. Caiazza brings more than 17 years of experience in the restoration industry, including 13 years as a Project Director for several major restoration companies.
- [Restoration Made Simple to Host Exclusive Owners Workshop Featuring Dave Nielsen, Former CEO of Overstock.com and Bed Bath & Beyond](https://www.candrmagazine.com/restoration-made-simple-to-host-exclusive-owners-workshop-featuring-dave-nielsen-former-ceo-of-overstock-com-and-bed-bath-beyond/) - Restoration Made Simple is thrilled to announce its upcoming Owners Workshop, a two-day immersive event designed to provide restoration business owners with unparalleled insights and hands-on training. The workshop will feature a keynote appearance by Dave Nielsen, former CEO of Overstock.com and Bed Bath & Beyond, offering attendees a rare opportunity to learn from a seasoned executive
- [The Power of Community in Restoration](https://www.candrmagazine.com/the-power-of-community-in-restoration/) - Humans are hardwired for community, and true community is a group united by purpose, relationships over time and creating value for each other through ongoing interaction. The Restoration Industry Association (RIA) offers the power of community for all restoration professionals. In the restoration industry, success comes down to more than technical skill or the latest
- [Disaster Kleenup International (DKI): The Early Years An Historical Recollection](https://www.candrmagazine.com/disaster-kleenup-international-dki-the-early-years-an-historical-recollection/) - Preface: In Oct. 2010 at the RIA Fall Conference in Albuquerque, Dale Sailer asked me if I would write a paper of my recollection of the early years of DKI for the purpose of memorializing the organization’s history for posterity purposes. I said I would and after talking with Frank Headen and other DKI members
- [BluSky Restoration Appoints Mark Minasian as Chief Executive Officer - Kent Stemper Joins Board of Directors](https://www.candrmagazine.com/blusky-restoration-appoints-mark-minasian-as-chief-executive-officer-kent-stemper-joins-board-of-directors/) - Vast leadership experience in facilities services positions him to lead BluSky to new levels of growth BluSky Restoration Contractors, LLC, a leading property restoration firm across the United States, today announced a leadership transition that positions the company for its next phase of growth. Mark Minasian has been appointed Chief Executive Officer, succeeding Kent Stemper,
- [Why Most Restoration Companies Stay Small: 5 Hard Truths](https://www.candrmagazine.com/why-most-restoration-companies-stay-small-5-hard-truths/) - The reality in the cleaning and restoration industry is that the majority of companies are smaller, Mom & Pop type organizations. Most of us start our business because we are good at the technical work of our trade and we desire more freedom and more money by not working for “the man”. However, we also
- [Challenges, Wins & Growth: Inside the Voda Franchise Network](https://www.candrmagazine.com/challenges-wins-growth-inside-the-voda-franchise-network/) - In this episode, we sit down with Dan Claps, CEO, and John Ortega, GM, at Voda Cleaning & Restoration to explore what sets their franchise apart in today’s competitive market. From their growing national network to the unique challenges franchisees are facing—and overcoming—we dig into what makes Voda different. You’ll hear about standout jobs, the
- [A Chat with Barbara Whitaker, the 1986 President of the Association of Specialists in Cleaning and Restoration](https://www.candrmagazine.com/a-chat-with-barbara-whitaker-the-1986-president-of-the-association-of-specialists-in-cleaning-and-restoration/) - Just an hour drive southwest from Lillington, the landscape changes. Deep in the Sandhills of North Carolina, there’s no delineation between the pavement and the pinestraw. Beautifully landscaped traffic circles are favored over stop lights, and towns are called villages. The Village of Pinehurst, also known as The Cradle of American Golf, is where I
- [Founded by a War Hero: Woodard Cleaning & Restoration Celebrates 75th Anniversary](https://www.candrmagazine.com/founded-by-a-war-hero-woodard-cleaning-restoration-celebrates-75th-anniversary/) - Woodard's story is best told by those closest to it. In conjunction with Woodard Cleaning & Restoration celebrating 75 years of serving the St. Louis area, C&R sat down with third generation owner, Justin Woodard. He shares a story unlike any other - of a war hero shot down over France, a harrowing mountain escape,
- [75 Years of Service: Blackmon Mooring & BMS CAT](https://www.candrmagazine.com/75-years-of-service-blackmon-mooring-bms-cat/) - This year, Blackmon Mooring celebrates 75 years of service. Blackmon Mooring started as a two-person upholstery business. In 1948, just one year after launching the company, business partners and college buddies William Blackmon and Scott Mooring saw opportunity when Fort Worth got 11 inches of rain overnight. This week, we welcome Tom Head, President &
- [Strategic Growth: A Discussion on M&A and Other Trends with Kustom US CEO Andy Zavodney](https://www.candrmagazine.com/strategic-growth-a-discussion-on-ma-and-other-trends-with-kustom-us-ceo-andy-zavodney/) - Kustom US is in its third generation of leadership, and part of the group of larger restoration companies looking to grow through purposeful mergers and acquisitions. You can see a timeline of their M&A activity here. In this episode, Kustom US CEO Andy Zavodney discusses purposeful and strategic mergers and acquisitions, what sets Kustom apart
- [The BELFOR Story](https://www.candrmagazine.com/the-belfor-story/) - On this fresh new episode, Rusty Amarante, Director of Operations at BELFOR, joins Michelle to share the journey he has taken in the restoration industry- from part-time cleaning business to Director of Operations at a $3B company. They talk through: What he attributes BELFOR's massive success The two arms of BELFOR, when they became the
- [The ATI Story: Growing the Nation's Largest Family-Owned Restoration Company | Seller Stories Ep. 2](https://www.candrmagazine.com/the-ati-story-growing-the-nations-largest-family-owned-restoration-company-seller-stories-ep-2/) - In the second episode of our Seller Stories series, we are turning the tables - talking to the leaders of a company that is not for sale, but is instead positioning itself in the buyer's seat and looking to grow through mergers and acquisitions. ATI is the largest family-owned restoration company in the U.S, and
- [Beyond Fire and Flood: Specialized Restoration Services are the Future of the Industry](https://www.candrmagazine.com/beyond-fire-and-flood-specialized-restoration-services-are-the-future-of-the-industry/) - Twenty years ago, the emergency restoration industry was largely defined by water and fire damage. But today, in an increasingly complex world, the demand for specialized services such as biohazard remediation and hazardous materials mitigation has transformed these once “niche” offerings into strategic imperatives. These services are no longer optional add-ons—they are vital tools for
- [New American National Standard Standard Published: ANSI/IICRC S900 Standard for Professional Remediation of Precursors, Drug Residues, and Associated Chemical Waste](https://www.candrmagazine.com/new-american-national-standard-standard-published-ansi-iicrc-s900-standard-for-professional-remediation-of-precursors-drug-residues-and-associated-chemical-waste/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a new American National Standard - ANSI/IICRC S900 Standard for Professional Remediation of Precursors, Drug Residues, and Associated Chemical Waste. The ANSI/IICRC S900 First Edition Standard describes the procedures to be followed and the precautions to be taken when organizing the work
- [Thomasville Restoration Adopts KnowHow to Standardize Training and Operations Across the Mid-Atlantic](https://www.candrmagazine.com/thomasville-restoration-adopts-knowhow-to-standardize-training-and-operations-across-the-mid-atlantic/) - Thomasville Restoration announced it is equipping its workforce with KnowHow, an AI-powered platform that centralizes company knowledge and standardizes onboarding, training, and day-to-day operations so teams can deliver consistent results on every job. Thomasville’s mission is clear: Helping Families Put Their Homes and Lives Back Together. The company is known for its “Thomasville Touch”—white-glove service
- [PuroClean Reaches 500-Unit Milestone, Fueled by People-First Leadership and Relentless Customer Service](https://www.candrmagazine.com/puroclean-reaches-500-unit-milestone-fueled-by-people-first-leadership-and-relentless-customer-service/) - Over The Last Decade, The Paramedics of Property Damage Have More Than Doubled Their Franchise Location Count, Cementing Their Status as a Restoration Powerhouse PuroClean, one of the country’s leading property restoration and remediation franchises, proudly announces a historic milestone: the signing of the brand’s 500th franchise location. This achievement was made possible through the vision and leadership
- [Marketing in a Downturn: Why Now Is the Time to Get Loud](https://www.candrmagazine.com/marketing-in-a-downturn-why-now-is-the-time-to-get-loud/) - Attend an industry conference in 2025 and there will be unlimited opportunities to join in on doom-and-gloom conversations about how slow business feels right now. Many, if not most, restoration companies are in a cash crunch. Sales are down. A/R is through the roof. Expenses are out of control. It’s the restoration version of a
- [From Myths to Medical Standards: Mold Remediation’s Evolving Landscape](https://www.candrmagazine.com/from-myths-to-medical-standards-mold-remediations-evolving-landscape/) - In this episode, we sit down with Skip Jankoski, owner of Purified Environments, to unpack the intersection of mold remediation, indoor air quality, and public health. Skip shares his perspective on the latest NIH updates, the unique needs of sensitized individuals, and how evolving science—and even climate change—are reshaping industry standards. From busting dangerous mold
- [Instant Scoping, Smarter Documentation. magicplan Unveils Affected Areas](https://www.candrmagazine.com/instant-scoping-smarter-documentation-magicplan-unveils-affected-areas/) - Affected Areas combines real-time 3D calculations, photo and video capture, moisture logging, and AI-powered note-taking into one seamless workflow. Efficient site assessment is the foundation of successful restoration projects. When documentation is precise, interactive, and immediate, contractors and technicians can leave the site with confidence, knowing they already have the answers needed to move work
- [Cash, Equity & Earnouts: Selling the Smart Way](https://www.candrmagazine.com/cash-equity-earnouts-selling-the-smart-way/) - Thinking about selling your restoration business? In this episode of Chasing the Vision, in partnership with Exit Strategies 360 and Violand Management Associates, Michelle, JT Kraai, and Tim Hull break down the real deal structure variables you need to know—cash, rollover equity, notes, earnouts, and more. Learn why all-cash exits are rare, why post-sale involvement
- [Can I Consider a Candidate’s Social Media Presence When Making a Hiring Decision?](https://www.candrmagazine.com/is-it-okay-to-consider-a-candidates-social-media-when-making-a-hiring-decision-or-could-that-create-legal-issues/) - Dear Kristy, When I’m interviewing candidates, I sometimes wonder if I should check their social media. It seems like it could give me extra insight into who they truly are outside of the interview, but I also don’t want to cross any lines or get into legal trouble. Can I consider a candidate’s social media
- [The Superpower of Tomorrow’s Leader](https://www.candrmagazine.com/the-superpower-of-tomorrows-leader/) - A few days ago, I dragged a buddy, Ali, into my program day at the gym—fourth week, failure sets, the kind of session you don’t invite friends to unless you’re feeling mischievous. Mid-set he’s chirping in my ear, making me laugh, trying to keep up. Afterward I was wrecked in the best way. That workout
- [The Pressure Is the Privilege: Why Pain Is the Currency of Leadership](https://www.candrmagazine.com/the-pressure-is-the-privilege-why-pain-is-the-currency-of-leadership/) - You didn’t get tricked into this business. You chose it. You chose the midnight calls, the biohazards, the burned-out families, the flooded homes, the employees in crisis. You didn’t stumble into pressure. You earned it. And if you’re reading this as a restoration owner, especially one who’s built something real—a team, a reputation, a legacy—then
- [DocuSketch Seeks to Accelerate Estimating Success for Restoration Professionals with Industry Expert-led Training Series](https://www.candrmagazine.com/docusketch-seeks-to-accelerate-estimating-success-for-restoration-professionals-with-industry-expert-led-training-series/) - What/Why: DocuSketch is putting action into helping the restoration industry improve its estimating practices with a new three-part educational series led by industry leader & estimating expert, Ben Justesen. Designed for restoration businesses and independent contractors, the Estimate Accelerator Event Series powered by DocuSketch is aimed at providing industry professionals with the knowledge they need
- [New Standard Published: ANSI/IICRC S300 Standard for Professional Upholstery Cleaning](https://www.candrmagazine.com/new-standard-published-ansi-iicrc-s300-standard-for-professional-upholstery-cleaning/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a new American National Standard - ANSI/IICRC S300 Standard for Professional Upholstery Cleaning. The ANSI/IICRC S300 standard describes the systems, methods, and procedures to be followed when performing professional upholstery cleaning. It does not specifically address the processes and procedures for restoring
- [Source-Driven AI for Restoration: Notebook LLM | RestoreAI](https://www.candrmagazine.com/source-driven-ai-for-restoration-notebook-llm-restoreai/) - In this episode of RestoreAI, we’re joined by David Grove from BYLT Restoration to explore Notebook LLM — a powerful, source-driven AI that creates reports, videos, podcasts, timelines, study guides, and more from your uploaded content (not random internet searches). Key Takeaways: How Notebook LLM avoids AI “hallucinations” by relying strictly on your sources. Real-world
- [ATI Builds Competitive Edge with KnowHow, Advancing Workforce Training Nationwide](https://www.candrmagazine.com/ati-builds-competitive-edge-with-knowhow-advancing-workforce-training-nationwide/) - Partnership combines ATI’s 100,000+ annual training hours with KnowHow’s AI-powered workflows to accelerate employee growth and deliver consistent client outcomes. For decades, ATI Restoration, one of the largest disaster recovery and property restoration firms in the U.S., has differentiated itself through continuous investment in its people, processes, and technology—ensuring its teams have the skills, tools,
- [The On-Time Thing | How to Get your Team to Do the THING](https://www.candrmagazine.com/the-on-time-thing-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [Alternative Equity: Unlocking Phantom Stock](https://www.candrmagazine.com/alternative-equity-unlocking-phantom-stock/) - In this episode, we’re joined by Chris Buttenham, Co-Founder of Reins and co-author of Alternative Equity: The Owner’s Guide to Phantom Stock & Modern Incentives. Chris breaks down how business owners can retain and inspire top talent without giving up ownership—using modern incentive models like phantom stock. We cover: What phantom stock is and how
- [Contractor First: Why Your Job Management System Matters](https://www.candrmagazine.com/contractor-first-why-your-job-management-system-matters/) - In restoration, we like to think of ourselves as problem-solvers. But what happens when the very systems designed to support us, end up creating more problems than they solve? A contractor recently shared a story about a late-night house fire. The crew was dispatched quickly, but when they arrived on site, problems started stacking up.
- [Assignment of Insurance Benefits in Restoration and Mitigation Contracts](https://www.candrmagazine.com/assignment-of-insurance-benefits-in-restoration-and-mitigation-contracts/) - I once had a restoration contractor tell me (after a presentation in which I addressed assignment of rights) “we like to play nice,” suggesting adding such rights to your contract (s) was something other than that. It’s not being unkind, it’s using common sense. Just because you have a Stihl MS 881 chainsaw in your
- [How Can I Listen Better and Execute My Exit Plan with More Clarity?](https://www.candrmagazine.com/how-can-i-listen-better-and-execute-my-exit-plan-with-more-clarity/) - Q: I’ve had plenty of thoughts surrounding my exit plan, how do I listen louder… then execute? JT says: Speak vs. Think- Most people speak 325-350 words / min., but think at over 700 words / min. We can tell ourselves plenty… true or not. Business Owners- We’ve learned to trust our instincts, becoming successful
- [magicplan and Tramex Launch Real-Time Moisture Logging Integration for Restoration Pros](https://www.candrmagazine.com/magicplan-and-tramex-launch-real-time-moisture-logging-integration-for-restoration-pros/) - magicplan, the mobile platform for jobsite documentation, has released a new integration with Tramex, a trusted manufacturer of moisture meters used in restoration and construction. This update enables restoration professionals to connect Tramex meters to the magicplan app via Bluetooth, capturing readings instantly and mapping them directly to floor plans. Moisture Data Automatically Logged in
- [ABC: Construction Quit Rate Plummets to 9-Year Low](https://www.candrmagazine.com/abc-construction-quit-rate-plummets-to-9-year-low/) - The construction industry had 306,000 job openings on the last day of July, according to an Associated Builders and Contractors analysis of data from the U.S. Bureau of Labor Statistics’ Job Openings and Labor Turnover Survey. JOLTS defines a job opening as any unfilled position for which an employer is actively recruiting. Industry job openings
- [Meet the 2025 Unsung Heroes Award Winners!](https://www.candrmagazine.com/meet-the-2025-unsung-heroes-award-winners/) - In an industry driven by customer care, efficiency, and unheralded dedication, the Unsung Heroes Award stands as a shining tribute to those whose quiet efforts shape the backbone of cleaning and restoration. Each year, C&R – in partnership with Cotality – shines the spotlight on three extraordinary unsung heroes in our industry. Each is nominated
- [PuroClean’s President & COO Steve White Wins Gold for Ethical Leadership in the 2025 International Business Awards®](https://www.candrmagazine.com/purocleans-president-coo-steve-white-wins-gold-for-ethical-leadership-in-the-2025-international-business-awards/) - Global Recognition Honors White’s Integrity-Driven Leadership and PuroClean’s Trailblazing Growth PuroClean, one of the country’s leading property restoration and remediation franchises, is proud to announce that its President and COO, Steve White, has earned the coveted Gold Award in the Ethical Leadership of the Year category for the 22nd Annual International Business Awards®. The International
- [Astronaut Clay Anderson Joins December APEX Restorer Course](https://www.candrmagazine.com/astronaut-clay-anderson-joins-december-apex-restorer-course/) - APEX Restorer is excited to announce a special addition to the Project Management Advanced Estimating Course, taking place December 2nd–5th in Cape Canaveral, FL. Astronaut Clay Anderson (one of only 269 humans to walk in space!) will serve as a guest speaker during the event. Anderson will share powerful insights and lessons learned from his
- [First Onsite Expands Biohazard Response in Northwest Florida, Driven by Empathy and Personal Purpose](https://www.candrmagazine.com/first-onsite-expands-biohazard-response-in-northwest-florida-driven-by-empathy-and-personal-purpose/) - First Onsite Property Restoration (First Onsite), one of North America’s largest disaster recovery and restoration providers for commercial enterprises, today announced Jesús Miranda as the latest First Onsite technician to earn his Certified Bio-Recovery Technician (CBRT) designation through the American Bio Recovery Association (ABRA). This marks a milestone in First Onsite’s continued dedication to deepening
- [Lisa Cordasco Named Honoree for Westfair Business Journal’s 2025 C-Suite Awards](https://www.candrmagazine.com/lisa-cordasco-named-honoree-for-westfair-business-journals-2025-c-suite-awards/) - New Crystal Restoration is proud to announce that Lisa Cordasco, President of New Crystal Restoration, has been named an honoree for the 2025 C-Suite Awards by the Westfair Business Journal. This prestigious recognition celebrates top executives who exemplify leadership, innovation, and dedication to their industries and communities. The C-Suite Awards spotlight executives across Westchester and
- [Secret Sauce: Leadership, Cash Flow & Industry Headwinds](https://www.candrmagazine.com/secret-sauce-leadership-cash-flow-industry-headwinds/) - Rising rebuild costs. Tighter insurance markets. Labor shortages. A volatile storm season. In this Market Update, Tim Hull, of Violand Management Associates, shares insights from his article “Secret Sauce” and covers: Why discipline beats “easy button” fixes Cash flow strategies for CAT season KPIs contractors must track weekly How to retain and empower teams under
- [Insurance Essentials for Restorers: Mold, Coverage Gaps & Staying Protected](https://www.candrmagazine.com/insurance-essentials-for-restorers-mold-coverage-gaps-staying-protected/) - Insurance can make or break a restoration business. In this episode, David Dybdahl of ARMR Network dives into the evolution of specialized insurance for restoration contractors and why mold-related risks and pollution liability coverage matter more than ever. In this episode: Why specialized contractor pollution liability insurance is essential How frequent policy changes can leave
- [7 Ways to Stabilize a Water Job | The Roving Restorer](https://www.candrmagazine.com/7-ways-to-stabilize-a-water-job/) - For many restorers the "when" a job needs stabilization can be a daunting and difficult decision to make, but it shouldn't be a difficult decision to make because the IICRC/S500 provides the restorer many instances that stabilization is required. We break this down and cover seven conditions and circumstances where stabilization is justified and in
- [National Restoration Franchise BOR Adopts Albi as Technology Partner](https://www.candrmagazine.com/national-restoration-franchise-bor-adopts-albi-as-technology-partner/) - Albiware Inc. (Albi) & Best Option Restoration (BOR) announced today that the companies have entered into a strategic technology partnership. Albi will serve as the CRM & Job Management system for all of BOR’s franchises nationwide. Albiware’s all-in-one restoration job management solution will equip Best Option Restoration with the ability to see advanced reports on
- [RestorePro Reconstruction Acquired by FLEET Response](https://www.candrmagazine.com/restorepro-reconstruction-acquired-by-fleet-response/) - FLEET Response is pleased to announce that RestorePro Reconstruction has joined the FLEET Response group of partner companies, adding a presence in the Southeast. RestorePro has been a staple in the commercial and residential restoration industry for more than 30 years and will expand the FLEET Response platform for water damage restoration, fire and smoke
- [Mastering Large Loss Restoration Projects](https://www.candrmagazine.com/mastering-large-loss-restoration-projects/) - Tom McGuire has more than three decades of experience with large loss and disaster recovery projects. He specializes in structural damage restoration/decontamination, ambient control/stabilization and vital document recovery/vacuum freeze drying systems. McGuire is the founder of the restoration industry's massively popular Large Loss Mastery courses. These courses teach the full gamut of large loss restoration
- [2024 C&R Top Content](https://www.candrmagazine.com/2024-cr-top-content/) - In 2024, C&R shared and published hundreds of articles, podcasts, videos, news releases, and more! Here are the most popular posts in every category this year! Most-Read Articles in 2024 2024 Restoration Trends Predictions https://www.candrmagazine.com/2024-restoration-trends/ written by Phillip Rosebrook, Jr, CR from Business Mentors Why Restoration Sales Reps Fail - and What to Do About
- [RIA Insider: Essential Lessons In Mold Remediation](https://www.candrmagazine.com/ria-insider-essential-lessons-in-mold-remediation/) - Help your clients resolve their mold issues once and for all. To restore a space that has been affected by water loss and mold, either as an inspector or a remediation contractor, you need to un­dertake many detailed steps and essential processes. However, taking those steps may require thinking outside the box to help you
- [BluSky Accelerates Texas Growth with Two New Offices](https://www.candrmagazine.com/blusky-accelerates-texas-growth-with-two-new-offices/) - BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., continues to expand its presence with the opening of new offices in Houston and Dallas, Texas. “We’ve been serving our clients’ properties in Texas for several years, and requests for service increased exponentially following the 2021 winter storm,” said BluSky CEO Kent
- [Two Top Industry Trainers Partner to Offer the Microbial Warrior Experience](https://www.candrmagazine.com/dewald-academy-of-drying-partners-with-abta-to-host-microbial-warriortm-experience/) - Microbial Warrior Jeff Jones and drying guru Chuck Dewald are partnering up for a 4 day hands-on course focusing on strategies for performing forensic restoration related to biohazard cleanup. The Dewald Academy of Drying will be hosting this unique, unparalleled training opportunity, in partnership with with Artemis Bio-Risk Training Academy (ABTA). Forensic Restoration is the
- [Stabilization vs Restorative Drying | The Roving Restorer](https://www.candrmagazine.com/stabilization-vs-restorative-drying-the-roving-restorer/) - Stabilization is something that the restorer "Should" do on restoration projects that are no in a sanitary condition before restorative drying. The insurance and restoration industry doesn't always use the right language to explain what is happening on the job site and this leads to confusion, uncertainty and conflict. Stabilization is something that the restorer "Should" do on restoration projects that are no in a sanitary condition before restorative drying. The insurance and restoration industry doesn't always use the right language to explain what is happening on the job site and this leads to confusion, uncertainty and conflict.
- [FLEET Response Expands Midwest Footprint with Acquisition of Cousino Restoration](https://www.candrmagazine.com/fleet-response-expands-midwest-footprint-with-acquisition-of-cousino-restoration/) - Cousino Restoration is the latest company to join the FLEET Response group of partner companies, expanding FLEET's footprint into Ohio, Michigan, and Indiana. Their 44-year history of experience and pride in employing only the highest quality professionals is a natural fit for FLEET for water damage restoration, fire and smoke damage restoration, mold remediation, and
- [J.C. Restoration, Inc. Ranks on Crain’s 2021 List of Chicago’s Biggest Minority-Owned Businesses](https://www.candrmagazine.com/j-c-restoration-inc-ranks-on-crains-2021-list-of-chicagos-biggest-minority-owned-businesses/) - J.C. Restoration, Inc. (JCR) has earned a spot on Crain’s 2021 list of Chicago’s biggest minority-owned businesses, ranking at number 25, based on 2020 revenue. Headquartered in Rolling Meadows, IL and a 100% Hispanic/Latino-owned company, J.C. Restoration employs over 100 people and experienced 18.2% revenue growth from 2019 to 2020. JCR is proud to be
- [BONUS EPISODE: Tech Talk with Scott Severe](https://www.candrmagazine.com/special-episode-tech-talk-with-scott-severe/) - There are a lot of changes, innovations, and questions about technology in today's restoration industry. Scott Severe has seen technology and data change over the years since he joined the restoration industry - from one of the first 50 employees at Xactware, to starting his own software company, to Chief Customer Officer at Next Gear
- [Canstar Group Appoints Verne Locke as Vice President, Prairies](https://www.candrmagazine.com/canstar-group-appoints-verne-locke-as-vice-president-prairies/) - 40-year construction veteran and 23-year Lydale leader to oversee Alberta and Saskatchewan operations The Canstar Group of Companies has promoted Verne Locke to Vice President, Prairies for Lydale Property Restoration and the broader Canstar Group. Locke will oversee all four Alberta and Saskatchewan branches, standardizing execution, strengthening quality and safety, and accelerating cross-branch collaboration. Locke
- [Home Franchise Concepts Heads into the Second Half of 2025 with Strong Momentum, Bold Leadership and Major Brand Wins](https://www.candrmagazine.com/home-franchise-concepts-heads-into-the-second-half-of-2025-with-strong-momentum-bold-leadership-and-major-brand-wins/) - Appointment of new President and CEO Corey Benish marks a new era of growth for one of North America’s largest home services franchisors Home Franchise Concepts, a subsidiary of JM Family Enterprises, is entering the back half of 2025 with remarkable momentum driven by the appointment of Corey Benish as President and CEO, a dynamic
- [Understanding Homeowner Dissatisfaction with Mold Remediation: A Growing Trend](https://www.candrmagazine.com/understanding-homeowner-dissatisfaction-with-mold-remediation-a-growing-trend/) - In recent years, an increasing number of homeowners have expressed dissatisfaction with mold remediation services. While some complaints are valid, stemming from under-qualified contractors or incomplete remediation, much dissatisfaction arises from misunderstandings regarding mold, its health effects, and the complexities of ongoing health issues. This article explores these nuances and emphasizes the importance of communication
- [2025 Weather Patterns and Insurance Risk: The False Calm Before the Storm](https://www.candrmagazine.com/2025-weather-patterns-and-insurance-risk-the-false-calm-before-the-storm/) - The relative quiet in catastrophic weather losses during the first half of 2025 is deceptive. While year-to-date claims are down, global climate patterns and ocean conditions are aligning for what could be a volatile second half of the year. This is not just a meteorological story - it’s a business risk story for insurers, reinsurers,
- [From More Floods to Trusted Restorer: Helping Contractors Compete & Win](https://www.candrmagazine.com/from-more-floods-to-trusted-restorer-helping-contractors-compete-win/) - Why the big rebrand? What does Trusted Restorer bring to independent and growing contractors—and how are they helping restorers compete against big franchises? In this episode, we sit down with Sarah Hadley, Program Manager, & Darcy Koan, VP & GM, of Trusted Restorer to talk about: ✨ The story behind the rebrand from More Floods
- [How Can I Know if A New Hire Will Truly Be the Right Fit for the Job and the Team?](https://www.candrmagazine.com/how-can-i-know-if-a-new-hire-will-truly-be-the-right-fit-for-the-job-and-the-team/) - Dear Kristy, I’ve been burned a few times now by hires who looked great on paper but didn’t last more than a few months. I feel like I’m gambling every time I make an offer. How do you really know if someone is going to be the right fit—not just for the job, but for
- [BluSky Clays For A Cause Charity Event Raises Over $5,600 for Hope Against Trafficking](https://www.candrmagazine.com/blusky-clays-for-a-cause-charity-event-raises-over-5600-for-hope-against-trafficking/) - Funds collected help the organization provide a transformative two-year residential program BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For A Cause” event on August 1, raising over $5,600 for HOPE Against Trafficking, which provides a safe place for adult female survivors to heal and reclaim
- [Winning the Retention Battle: How to Keep Your Sales Team in a Competitive Restoration Market](https://www.candrmagazine.com/winning-the-retention-battle-how-to-keep-your-sales-team-in-a-competitive-restoration-market/) - In a major metropolitan market, at any given time, 15-20 restoration companies are aggressively hiring for sales roles. With top performers in high demand, keeping your sales team intact is harder than ever. The reality is, restoration sales professionals are constantly being courted by competitors, and if you’re not actively working to retain them, someone
- [Maryland-Based SERVPRO Team Gutierrez Recently Named Franchise of the Year Among 2,300 SERVPRO Franchises Across North America](https://www.candrmagazine.com/maryland-based-servpro-team-gutierrez-recently-named-franchise-of-the-year-among-2300-servpro-franchises-across-north-america/) - Family-Owned Restoration Business Honored for Superior Customer Service and Growth While Celebrating 45 Years of Excellence SERVPRO Team Gutierrez, a family-owned leader in disaster restoration and cleanup services in the suburban Washington, D.C. area, was recently recognized as the SERVPRO Franchise of the Year – Multi-Unit Owner at SERVPRO’s 56th Annual Convention in early July.
- [From King to Sage: Leading With Wisdom in the Second Half of Life](https://www.candrmagazine.com/from-king-to-sage-leading-with-wisdom-in-the-second-half-of-life/) - In Fathered by God, author John Eldredge describes six stages of a man’s journey: Beloved Son – Learning you are loved and delighted in. Cowboy – Testing yourself through work, adventure, and risk. Warrior – Fighting for what matters most. Lover – Awakening to beauty, intimacy, and emotional depth. King – Building your empire, making
- [How Franchising Helped Turn My Trade Skills Into A Business](https://www.candrmagazine.com/how-franchising-helped-turn-my-trade-skills-into-a-business/) - For many years, I worked as a hands-on technician in both the plumbing and restoration industries. While I enjoyed the work and learned a lot of skills along the way, I always had the desire to one day run my own plumbing or restoration company. Like many technicians, I knew the work inside and out
- [Empower Brands Strengthens Growth Engine with Two Strategic Franchise Development Leaders](https://www.candrmagazine.com/empower-brands-strengthens-growth-engine-with-two-strategic-franchise-development-leaders/) - Empower Brands, a franchisor of award-winning brands in the home and business services categories, announced today the expansion of its Franchise Development Center of Excellence leadership team. R. Scott Sutton, Empower’s chief development officer, made the announcement in connection with its Empower Day event, where prospective new owners meet the Empower Brands team to learn
- [5 Ways Restoration Contractors Can Improve Their Inputs to Get Better Outputs from AI](https://www.candrmagazine.com/5-ways-restoration-contractors-can-improve-their-inputs-to-get-better-outputs-from-ai/) - This article was first published on the RIA Blog in July! Check out the original article HERE! Artificial Intelligence (AI) is rapidly transforming the insurance claims landscape, from generating estimates to analyzing job photos and parsing through project documentation. As carriers and third-party administrators adopt AI to speed up decision-making and standardize claim reviews, restoration
- [How Restoration Professionals Are Using Technology to Manage Flash Flood Season](https://www.candrmagazine.com/how-restoration-professionals-are-using-technology-to-manage-flash-flood-season/) - July is known as the peak month for flash flooding, and the effects have been devastating. Floods have ripped through several communities in 2025, leaving an unexpected path of destruction across numerous states, including Texas, North Carolina, New Mexico and Illinois. Restoration professionals are under increasing pressure to respond quicker, assess situations more accurately and
- [Thriving in Uncertainty: Building A People-First Restoration Company](https://www.candrmagazine.com/thriving-in-uncertainty-building-a-people-first-restoration-company/) - After 20 years in restoration, Katie Smith, second-generation owner and CEO of PHC Restoration, has learned that success isn’t just about profit—it’s about people, purpose, and impact. She shares how personal transformation, strategic planning, and clear leadership roles reshaped her company. From cash flow protection to thriving as an independent restorer, this episode delivers hard-earned
- [Out of the Sand Trap: Dig Your Business Out with Vision, Not Just Vigor | Part 3](https://www.candrmagazine.com/out-of-the-sand-trap-dig-your-business-out-with-vision-not-just-vigor-part-3/) - In our last Tee Box Series installment, Choosing the Right Club, we explored the power of strategic decision-making, how using the right tool, person, or process at the right time can be the difference between a bogey and a business breakthrough. When we get it wrong, we’re not just risking a minor setback, we’re losing
- [Albi Secures Significant Series B Growth Investment in Strategic Partnership with Frontier Growth to Propel Restoration Industry Forward](https://www.candrmagazine.com/albi-secures-significant-series-b-growth-investment-in-strategic-partnership-with-frontier-growth-to-propel-restoration-industry-forward/) - Albi, the leading restoration management software platform purpose-built to modernize the restoration industry, today announced a significant Series B growth investment from Frontier Growth, a growth equity firm focused on partnering with founders of vertical SaaS companies. This strategic partnership will enable Albi to accelerate its mission to equip restoration contractors with the tools, insights,
- [ATI Restoration Named to Newsweek’s America’s Greatest Workplaces 2025](https://www.candrmagazine.com/ati-restoration-named-to-newsweeks-americas-greatest-workplaces-2025/) - ATI Restoration (ATI), one of the largest and most trusted organizations in disaster recovery, announced today that it has been named one of Newsweek’s America’s Greatest Workplaces 2025, in collaboration with Plant-A Insights Group. The honor reflects ATI’s ongoing commitment to building a people-first culture where employees feel empowered to grow, lead, and make a
- [PuroClean Names Los Angeles Restoration Franchise Owner as Rookie of the Year](https://www.candrmagazine.com/puroclean-names-los-angeles-restoration-franchise-owner-as-rookie-of-the-year/) - Property Restoration and Remediation Franchise Recognizes PuroClean of Rowland Heights for Its Outstanding Success and Commitment to Community California entrepreneur and local business owner, Andy Tai, of PuroClean of Rowland Heights, has been awarded the highly coveted Rookie of the Year Award at the Annual PuroClean International Convention, an honor given to the top-performing new
- [Inside ATI’s Double Victory of the 2025 Phoenix Awards](https://www.candrmagazine.com/inside-atis-double-victory-of-the-2025-phoenix-awards/) - The Restoration Industry Association (RIA) recognizes outstanding achievement in disaster restoration with the annual Phoenix Awards for Innovation in Restoration & Reconstruction. This year, ATI Restoration took home both awards for their Reserve at Lake Pointe (reconstruction) and SunWest Milling (restoration) projects. Hear more about the highlights of the projects with insights from the project
- [The Restorer’s Dilemma: How to Thrive Without Burning Out](https://www.candrmagazine.com/the-restorers-dilemma-how-to-thrive-without-burning-out/) - Life of the Restorer We work 16-hour days. We chow down on gas station food. We rarely say no. We show up exhausted. We roll out of bed in the middle of the night to help people during their worst moments. We are there for others when they need us most—but in doing so, we
- [What’s the Best That Can Happen?](https://www.candrmagazine.com/whats-the-best-that-can-happen/) - Q: At a recent tradeshow an owner asked, “What’s the best that can happen?” JT says: It’s a question we rarely hear. I replied, “Great question, why do you ask it that way?” He stated, “I have 3 years to get my business exit ready. Many focus on the worst that can happen, I’m
- [The Restoration Riddle: Are We Up or Down?](https://www.candrmagazine.com/the-restoration-riddle-are-we-up-or-down/) - I’m going to give you the answer to this hot question right out of the gate: it depends. It’s rare these days, that I have a conversation with anyone in the restoration industry that doesn’t include at least a few moments of discussion on claim volume and overall year-over-year revenue. Depending on who I talk
- [The Hidden Cost of Tribal Knowledge—and How Elite Teams Use AI to Close the Gaps](https://www.candrmagazine.com/the-hidden-cost-of-tribal-knowledge-and-how-elite-teams-use-ai-to-close-the-gaps/) - The technician didn’t speak. He stood at the edge of the crawlspace, glove half-pulled on, the homeowner behind him, and the smell of mold rising overhead. In his hand: a respirator. In his head: a question he didn’t ask. Do I need to wear this? It’s the kind of question that rarely surfaces. Not because
- [Floodlight Consulting Welcomes Kristy Corley as Fractional Sales Consultant](https://www.candrmagazine.com/floodlight-consulting-welcomes-kristy-corley-as-fractional-sales-consultant/) - Floodlight Consulting Group is proud to announce the addition of Kristy Corley to its team as a Fractional Sales Consultant. With a dynamic background in restoration sales leadership, Kristy brings a proven track record of revenue growth, team development, and strategic execution to Floodlight’s client base. Kristy has spent the last five years leading sales
- [Helping a Former MLB Player Reclaim His Home & Keepsakes](https://www.candrmagazine.com/helping-a-former-mlb-player-reclaim-his-home-keepsakes/) - Share a little bit about your company – Its background, location, etc. We’re a women-owned and operated team based along the I-75 corridor on Florida’s Gulf Coast. Our team takes a lot of pride in the details of our work, but above all, we focus on building real, empathetic connections with the people we help.
- [How Vendors Are Treated in an Acquisition](https://www.candrmagazine.com/how-vendors-are-treated-in-an-acquisition/) - When companies are purchased, they are often purchased mid-stride. That is, the closing occurs at a point in time when receivables and payables are outstanding for ongoing work, services, equipment, and supplies. How vendors and subcontractors of an acquired company are treated may depend on the nature of the transaction and the underlying vendor contracts.
- [Lobbying for Restoration: Legislative Wins & Industry Advocacy](https://www.candrmagazine.com/lobbying-for-restoration-legislative-wins-industry-advocacy/) - In this episode of Restoration Today, Robbie Bradshaw, IICRC’s Director of Government Relations, shares the latest wins for the restoration industry on Capitol Hill. From pushing mold legislation in states like Michigan to securing the adoption of the S520 standard, Robbie’s work is all about protecting public health and raising the bar for remediation. He
- [Verisk Sets Precedent as First to Complete Wildfire Catastrophe Model Review Process in California for Insurance Ratemaking](https://www.candrmagazine.com/verisk-sets-precedent-as-first-to-complete-wildfire-catastrophe-model-review-process-in-california-for-insurance-ratemaking/) - In a milestone for California’s evolving insurance landscape, the California Department of Insurance (CDI) has completed its review of the Verisk Wildfire Model for the United States for use by insurers in assessing wildfire risk and property insurance ratemaking. This is the first time a catastrophe model has successfully completed the evaluation under the state’s
- [Secret Sauce](https://www.candrmagazine.com/secret-sauce/) - The mythical ingredient to thrive in times of unprecedented uncertainty Let’s be honest, these aren’t the easiest of times for business owners. Restoration and trade contractors in particular are feeling the weight of economic uncertainty, political tension, labor shortages, razor-thin margins, the unpredictability of insurance carriers, and the constant grind of doing more with less.
- [The ANSI/IICRC S520-2024: A Critical Guide for Professional Mold Remediation](https://www.candrmagazine.com/the-ansi-iicrc-s520-2024-a-critical-guide-for-professional-mold-remediation/) - After years of volunteer efforts and thousands of hours in collaboration, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) has released the fourth edition of the ANSI/IICRC S520-2024 Standard for Professional Mold Remediation. Written and edited by industry professionals, the S520 Standard is the authoritative resource for reasonably prudent members of the trade who
- [PuroClean Sets Sights on Massachusetts for Strategic Franchise Expansion](https://www.candrmagazine.com/puroclean-sets-sights-on-massachusetts-for-strategic-franchise-expansion/) - Fifteen Territories Available Across Boston, the Coast, and Key Metro Areas; In-Market PROPEL Event Scheduled for July 30-31 PuroClean, one of the country’s leading property restoration and remediation franchises, is focusing on Massachusetts as part of its strategic expansion into underserved markets. With 15 territories available across Greater Boston and nearby coastal communities, the brand
- [Everyday AI Uses for Restoration Contractors](https://www.candrmagazine.com/everyday-ai-uses-for-restoration-contractors/) - Eric Berglund discusses how to effectively integrate AI into team operations, emphasizing responsible usage rather than focusing on specific tools. He outlines four main applications of AI in businesses: 1) Data Analysis: AI can process large datasets to provide insights for better decision-making, but caution is needed to maintain familiarity with the data to avoid
- [AI in Action: A New Era for Restoration | RestorAI](https://www.candrmagazine.com/ai-in-action-a-new-era-for-restoration-restorai/) - Welcome to the first episode of RestorAI, where hosts Michelle Blevins and co-host Dave Grove, of ⁠Bylt Restoration⁠, explore how artificial intelligence is revolutionizing the restoration industry. In under five minutes, they break down the different types of AI—research AI, co-pilot AI, generative AI, vision AI, predictive AI, and more—explaining how each can be leveraged in
- [Voda Cleaning & Restoration Appoints Sae Lee as Chief Financial Officer and Chief Strategy Officer](https://www.candrmagazine.com/voda-cleaning-restoration-appoints-sae-lee-as-chief-financial-officer-and-chief-strategy-officer/) - Seasoned Finance and Strategy Advisor to Help Power Next Phase of Growth for Fast-Rising Franchise Brand Voda Cleaning & Restoration, one of the fastest-growing cleaning & restoration franchise brands in the U.S., announced today the appointment of Sae Lee as its new Chief Financial Officer (CFO) and Chief Strategy Officer (CSO). The executive hire marks
- [IICRC Seeks Volunteers for Standards’ Revisions - IICRC S540, S590, and S800](https://www.candrmagazine.com/iicrc-seeks-volunteers-for-standards-revisions-iicrc-s540-s590-and-s800/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is seeking volunteers to serve on consensus bodies for the development of three revised Standards: IICRC S540 Standard for Trauma and Crime Scene Cleanup; IICRC S590 Standard for Assessing HVAC Systems Following a Water, Fire, or Mold Damage Event; and IICRC S800 Standard for Professional Inspection
- [Fire is Fire: A Unified Approach to Suppression, Cleaning, and Remediation](https://www.candrmagazine.com/fire-is-fire-a-unified-approach-to-suppression-cleaning-and-remediation/) - There is only one type of fire, which is fire itself, whether it occurs in man-made structures or in open, natural areas. While we distinguish between structural fires and wildfires, both produce heat, smoke, particulates, and odors. The key to effective fire cleaning and remediation is understanding the common nature of shared cleaning and remediation
- [Restoring a Sanibel Island Sanctuary](https://www.candrmagazine.com/restoring-a-sanibel-island-sanctuary/) - Editor’s Note: At C&R, we love showcasing some of the incredible projects restorers have taken on. In this case study, Steve Glozik, president of FP Restoration, gives us a behind-the-scenes look at how his team led a 50-person crew to restore a Sanibel sanctuary devastated by Hurricane Ian. Read on to learn how restoration served
- [Remediation of Contaminated Buildings Resulting from Hurricane Damage](https://www.candrmagazine.com/remediation-of-contaminated-buildings-resulting-from-hurricane-damage/) - As an active IICRC instructor, I train and certify hundreds of restoration professionals annually. I am also heavily involved in the development and updates to the IICRC (Institute of Inspection, Cleaning, and Restoration Certification) standards, including the ANSI IICRC S500 The Standard for Professional Water Damage Restoration, and the ANSI IICRC S520 The Standard for
- [Developing the Necessary Skill Sets for Trauma Scene Work](https://www.candrmagazine.com/developing-the-necessary-skill-sets-for-trauma-scene-work/) - Working in the field of trauma and crime scene cleanup can demand a highly specialized and rigorous combination of technical knowledge, emotional fortitude, unwavering legal compliance, and sound professional judgment. It is not a task for the unprepared or faint of heart; rather, it requires a disciplined, methodical approach rooted in science, public health, and
- [Mold Remediation in an Era of Extreme Weather: What Restoration Professionals Need to Know](https://www.candrmagazine.com/mold-remediation-in-an-era-of-extreme-weather-what-restoration-professionals-need-to-know/) - Shifting weather patterns and increasingly extreme conditions are fundamentally reshaping the restoration industry, particularly in the area of mold remediation. With rising global temperatures, increased humidity, and prolonged periods of damp conditions, mold is no longer a seasonal issue. Instead, restoration professionals are now facing a year-round challenge, with mold outbreaks driven by record-breaking storms,
- [A Closer Look at the New ANSI/IICRC S590 HVAC Assessment Standard](https://www.candrmagazine.com/a-closer-look-at-the-new-ansi-iicrc-s590-hvac-assessment-standard/) - The Heating, Ventilating, and Air Conditioning (HVAC) assessment process in the ANSI/IICRC S590 identifies impacted and non-impacted HVAC internal surfaces after a water, fire, or mold damage event. This Standard contains procedures to perform HVAC assessments and create a written report and Restoration Work Plan (RWP) of work for residential, commercial, institutional, and healthcare buildings.
- [Botanical Solutions for Effective Mold and Water Remediation](https://www.candrmagazine.com/botanical-solutions-for-effective-mold-and-water-remediation/) - When it comes to the chemical part of the job, disaster remediation and restoration projects can be reliably evaluated by considering the “Clean, Kill, Coat” approach. For restoration professionals, applying the right product technologies, like botanical cleaners and disinfectants, can add further value to your services. Severe weather events are on the rise. Look no
- [How to Perform Fire Investigations](https://www.candrmagazine.com/how-to-perform-fire-investigations/) - When performing building restoration after a fire, the fire restorers tasked with conducting visual and physical investigations should commence their investigation from the exterior of the structure. This will enable them to identify any structural hazards that may pose a risk to their safety. Additionally, the restorers should give thought to boarding up the building
- [Keep Up with Standards and Certifications](https://www.candrmagazine.com/keep-up-with-standards-and-certifications/) - Happy September everyone! As summer comes to a close and kids are heading back to school, many of us are watching the tropics in hopes of a hurricane that will bring some profitable work! I received several questions last month, which is great! The question I want to address in this issue is one that
- [A History of Carpet](https://www.candrmagazine.com/a-history-of-carpet/) - What we know today as wall-to-wall carpeting wasn’t a reality until the 1950s when acrylic yarn and tufting technology made carpet affordable and a commodity product. Before then, woven rugs were the norm, and while they could be put around an entire room, they didn’t have the softness and comfort underfoot like a stretch-in carpet
- [ANSI/IICRC S700: 2025 Standard for Professional Fire and Smoke Damage Restoration](https://www.candrmagazine.com/ansi-iicrc-s700-2025-standard-for-professional-fire-and-smoke-damage-restoration/) - Decades ago, the pioneers of the restoration industry recognized the need for standards that restorers could use to set a benchmark for professional services. People like Martin L. King, Lloyd Weaver, Cliff Zlotnik, Claude Blackburn, Rusty Amarante, Lee King, Larry Holder, Pete Consigli (and many more) fought to have our industry recognized as organized and
- [MCRA Partners with RIA for October 16-17 Regional Meeting](https://www.candrmagazine.com/mcra-partners-with-ria-for-october-16-17-regional-meeting/) - Entire meeting agenda available at midsouthcra.org. Discount registration available through September 15. The Midsouth Cleaning and Restoration Association, the region’s leading industry association, announced the agenda for the October Regional Meeting at the Sonesta Charlotte Lower South End Hotel in Charlotte, NC. Partnering with RIA, this event brings RIA and MCRA members together to explore
- [Albi Launches Mobile 2.0: Built for the Chaos of Real Restoration Work](https://www.candrmagazine.com/albi-launches-mobile-2-0-built-for-the-chaos-of-real-restoration-work/) - Albi, the restoration industry’s fastest-growing all-in-one platform, has officially launched Albi Mobile 2.0, a ground-up rebuild of its mobile experience designed for the pace, pressure, and unpredictability of real restoration work. Built on direct user feedback, the new app is restoration tech that finally matches the pace, pressure, and unpredictability of the job in the
- [Verisk Signs Definitive Agreement to Acquire AccuLynx](https://www.candrmagazine.com/verisk-signs-definitive-agreement-to-acquire-acculynx/) - Acquisition to expand, enhance and strengthen network capabilities across the insurance claims and restoration ecosystem Verisk (Nasdaq: VRSK), a leading global data analytics and technology provider to the global insurance industry, has entered into a definitive agreement to acquire AccuLynx for $2.35 billion in cash to augment its network capabilities across the insurance claims and
- [DocuSketch Launches Free Estimate Grader Powered by Ask AiME to Transform Claims Accuracy](https://www.candrmagazine.com/docusketch-launches-free-estimate-grader-powered-by-ask-aime-to-transform-claims-accuracy/) - Free tool improves estimating accuracy and compliance with frictionless, real-time intelligence to provide high-value insights for restoration professional DocuSketch, the leading provider of technology that helps carriers and restoration businesses accurately and efficiently streamline the claims process, announced the launch of the DocuSketch Estimate Grader, a free, tech-powered estimate grader now available directly on DocuSketch.com
- [Moisture Detection Techniques for Hardwood Floors](https://www.candrmagazine.com/moisture-detection-techniques-for-hardwood-floors/) - In the world of disaster restoration, few surfaces present as much of a challenge—or hold as much value—as hardwood flooring. When water damage strikes, flooring professionals must quickly and accurately assess the extent of moisture migration while doing everything possible to preserve the floor’s structural and aesthetic integrity. This article aims to guide restoration professionals
- [Tech Talk: Technology in Restoration, One Byte at a Time](https://www.candrmagazine.com/tech-talk-technology-in-restoration-one-byte-at-a-time/) - Imagine this: a family experiences a devastating house fire. Emotions are high. Expectations are higher. Your team shows up not just with empathy and skill, but with the right tech tools in hand. Photos automatically sync. Job notes are voice-dictated and instantly accessible. Customer updates are sent in real time. That’s not a futuristic scenario;
- [JobSight Rolls Out Major Dashboard Enhancement, Giving Restoration Contractors More Visibility Than Ever](https://www.candrmagazine.com/jobsight-rolls-out-major-dashboard-enhancement-giving-restoration-contractors-more-visibility-than-ever/) - JobSight, the all-in-one job management platform purpose-built for restoration professionals, has released a powerful enhancement to its customizable dashboard—designed to help contractors stay ahead of the chaos and make smarter decisions, faster. With new visual tools and streamlined configurations, users can now personalize their dashboard to focus on the data that drives daily decisions—from job
- [Closing the Confidence Gap: How the Industry Can Lead with Clarity](https://www.candrmagazine.com/closing-the-confidence-gap-how-the-industry-can-lead-with-clarity/) - The insurance experience has a reputation for being a confusing, frustrating process that homeowners must endure to protect their assets. Yet, recent data from DocuSketch, focused on US-consumers aged 25 and older, shows 74% say they feel confident in their understanding - though that confidence may be rooted more in assumption than actual clarity. Additionally,
- [FIGO Holdings Announces the Acquisition of Allen-Keith Construction and Restoration](https://www.candrmagazine.com/figo-holdings-announces-the-acquisition-of-allen-keith-construction-and-restoration/) - Cleveland based FIGO Holdings, Inc.; today announced the acquisition of North Canton, Ohio – based Allen-Keith Construction and Restoration, a privately owned and operated construction and restoration company serving commercial and residential clients in Ohio since 1975. “FIGO Holdings and Allen-Keith Construction and Restoration are completely aligned toward the goal of providing outstanding service and
- [Meet 2025 Customer Service Elite Award Winner Jarrett Moore](https://www.candrmagazine.com/meet-2025-customer-service-elite-award-winner-jarrett-moore/) - Each year, we ask the restorers in our industry to honor some of the behind-the-scenes heroes who go above and beyond to deliver exceptional customer service. We are so excited to announce that Jarrett Moore, Chief Data Analyst at JOC Analytics, has been voted the 2025 Customer Service Elite Award winner! Read on to see
- [Old Dog, New Tech: How AI Can Save Your Sanity in the Field](https://www.candrmagazine.com/old-dog-new-tech-how-ai-can-save-your-sanity-in-the-field/) - As much as I hate to admit this in print, I am 58 years old. It feels really old when I type it out on the page. For those of you who haven’t yet reached my level of “seasoning,” it’s a weird age to be. You’re still young enough to be driven and want to
- [Sasser Restoration Secures DOSH and CSLB Certifications for Hazardous Material Work in California](https://www.candrmagazine.com/sasser-restoration-achieves-dosh-licensing-in-california-expanding-safety-and-service-capabilities/) - Sasser Restoration, a trusted leader in property restoration and environmental services, proudly announces that it has obtained its Division of Occupational Safety and Health (DOSH) license registration for asbestos abatement in California as well as the CSLB Classification C-22 for Asbestos Abatement. This important milestone enables Sasser to further its commitment to safety, compliance, and
- [Making Waves in Madison: A Personal Look at Voda’s Inaugural Franchise Conference](https://www.candrmagazine.com/making-waves-in-madison-a-personal-look-at-vodas-inaugural-franchise-conference/) - Last week in Madison, Wisconsin, the Voda Cleaning & Restoration family came together for an unforgettable milestone, our very first “One Voda” Franchise Conference! As someone new to the Voda team, I was blown away by the energy, the passion, and the sense of unity in the room. This wasn’t just a company event, it
- [Avoiding Giving Feedback is Quietly Wrecking Your Business](https://www.candrmagazine.com/avoiding-giving-feedback-is-quietly-wrecking-your-business/) - Let’s cut straight to it—most of us in the trades didn’t get into business to become HR specialists. We got into it because we’re good at the work, we wanted more control, and maybe we thought we could do it better than the guy we used to work for. But now here we are running
- [Restoration Realities in a Fairy Tale Setting](https://www.candrmagazine.com/restoration-realities-in-a-fairy-tale-setting/) - Join Michelle outside one of Michigan’s most magical landmarks - an iconic Mushroom House in Charlevoix - for a conversation that bridges the whimsical and the cutting-edge. In this special on-the-road episode of Restoration Today, Michelle sits down with Jeff Diem of Elkmont Estimates and Levlr to talk about what it would take to restore
- [CRDN Expands Service Capabilities Across Network](https://www.candrmagazine.com/crdn-expands-service-capabilities-across-network/) - Training and development fuel CRDN’s continued service expansion nationwid Certified Restoration Drycleaning Network (CRDN), a franchise network dedicated to providing comprehensive home contents restoration services, has announced the addition of new training graduates across key regions. CRDN conducts a steady cadence of training, including sessions completed in the past few weeks. These training milestones strengthen
- [IICRC Government Relations & Advocacy Update](https://www.candrmagazine.com/iicrc-government-relations-advocacy-update/) - 2025's 2nd Quarter, a Busy One for IICRC Advocacy Much of IICRC's Advocacy work naturally takes place at the state level, simply because that is where the majority of relevant legislation is introduced. However, we are also actively engaged in several important federal initiatives. As a result, the first quarter of the year is typically
- [PuroClean Strengthens Commitment to Veteran Entrepreneurship at Annual International Convention](https://www.candrmagazine.com/puroclean-strengthens-commitment-to-veteran-entrepreneurship-at-annual-international-convention/) - Veteran-Owned Franchise Owners Honored at PuroVet Forum; Convention Includes Tribute to Frank Torre Sr. and Moving Ceremony Led by Color Guar PuroClean, a leading property restoration and remediation franchise, reaffirmed its unwavering support for veterans at the 2025 PuroClean International Convention in Grapevine, Texas. Among the Convention’s many highlights was the PuroVet Forum—an inspiring event
- [Restoration Affiliates Announces the Addition of Two New Members](https://www.candrmagazine.com/restoration-affiliates-ra-is-pleased-to-announce-the-addition-of-two-new-members/) - Restoration Affiliates (RA) is pleased to announce the addition of two new members. RA’s newest members include: ● Rock Emergency Services, headquartered in Rochester, NY ● SKY Restoration, headquartered in Smiths Grove, KY Rock Emergency Services has 10+ years’ experience in the restoration industry. In a business where customers’ stress levels and anxiety can run
- [Beyond Integrations: Building Better Tools for Restoration](https://www.candrmagazine.com/beyond-integrations-building-better-tools-for-restoration/) - In this episode, we’re joined by two industry innovators tackling some of restoration’s most frustrating challenges head-on: Lindsay Bunker, Co-Founder & CEO of JobSight, and Lane Larsen, Founder & CEO of Clean Claims. Together, they unpack how their platforms were born out of firsthand experience in the field—and why tech that actually solves problems is
- [Gut Checks & Growth Curves](https://www.candrmagazine.com/gut-checks-growth-curves/) - In season 2, episode 5 of Chasing the Vision, in partnership with Exit Strategies 360⁠ and Violand Management Associates, we dive into the side of business growth we avoid talking about—the emotional side. From scaling your company to planning an exit (or not), the journey is rarely just about numbers and strategy. It’s about identity,
- [At What Stage Should a Business Consider Hiring a Full-Time HR Manager?](https://www.candrmagazine.com/at-what-stage-should-a-business-consider-hiring-a-full-time-hr-manager/) - Dear Kristy, At what stage should a business consider hiring a full-time HR manager? Great question! The need for a full-time HR manager depends on your business's size and stage of growth. Here are some signs it might be time: Team Growth: If you’re hiring frequently or your team is expanding, an HR manager can
- [The Ripple Effect](https://www.candrmagazine.com/the-ripple-effect/) - Ripple effect = The continuing and spreading results of an event or action. (Google) Ripple effect = A spreading effect or series of consequences caused by a single action or event. (Dictionary.com) Consequences, how important are they? Are we really thinking about the ripple effect? Sure, we touch on it here and there in bits
- [FRSTeam franchisee tapped as a 2025 Franchise Business Review Franchise Rock Star](https://www.candrmagazine.com/frsteam-franchisee-tapped-as-a-2025-franchise-business-review-franchise-rock-star/) - FRSTeam by Dryy NOVA owner Ken Sandy earns a spot on the exclusive list in the Giving Back category Empower Brands, a world-class franchising portfolio consisting of industry-leading residential and commercial service providers, announced today that FRSTeam by Dryy NOVA owner Ken Sandy has been selected by Franchise Business Review, a franchise research firm, as
- [New EPA-Registered Botanical Disinfectant Offers Multi-Purpose Solution for Mold, Bacteria, and Viral Pathogens](https://www.candrmagazine.com/new-epa-registered-botanical-disinfectant-offers-multi-purpose-solution-for-mold-bacteria-and-viral-pathogens/) - Bad Axe Restoration Products announces its distribution of groundbreaking PreVasive Botanical Disinfectant and Cleaner, a 100% botanical solution designed to redefine cleaning and restoration project standards. This innovative product combines the efficacy of modern science with the purity of nature, offering a powerful disinfectant that is environmentally responsible, effective, and economical. PreVasive is a unique
- [Violand Management Associates Expands Team with Three New Hires](https://www.candrmagazine.com/violand-management-associates-expands-team-with-three-new-hires/) - Violand Management Associates, a leading business coaching and professional training firm serving restoration, plumbing, HVAC, and other service-based industries, is excited to announce the addition of three new team members to support its growing roster of clients. Joining Violand are Bill Weaver and Rob Curran as Business Development Advisors, and Heather Minnick as a Business Growth Specialist. These hires reflect Violand’s continued investment
- [Peak Alliance Launches to Keep Family Business in the Family](https://www.candrmagazine.com/peak-alliance-launches-to-keep-family-business-in-the-family/) - Peak Alliance launched today as a national platform that invests in restoration business owners. The company helps family-owned restoration businesses grow sustainably, while preserving their independence, culture and brand. “I’ve met with so many restoration owners looking for community and a partial cash out” said Ryan Aimers, CEO of Peak Alliance, “but they remain hungry
- [Avoiding Change Order Nightmares](https://www.candrmagazine.com/avoiding-change-order-nightmares/) - If you're in construction of any kind, it's likely you've faced change order blues. In this episode of When It Comes Down To It, Chuck walks through legal ramifications of change order mistakes, and the proper steps to take when creating and working through a change order. Also... be sure you watch to the end
- [ABC Celebrates the One Big Beautiful Bill Becoming Law](https://www.candrmagazine.com/abc-celebrates-the-one-big-beautiful-bill-becoming-law/) - Associated Builders and Contractors today issued the following statement after President Donald Trump signed H.R. 1, the One Big Beautiful Bill Act into law, delivering historic tax relief to the U.S. construction industry and Main Street businesses nationwide. “On this July 4, ABC celebrates Congress and the White House working together to bring this pro-growth
- [The Quiet Crisis Undermining Property Claims](https://www.candrmagazine.com/the-quiet-crisis-undermining-property-claims/) - Why Squeezing Restorers Threatens Everyone There is a quiet epidemic brewing in the property claims industry: restoration contractors are finding it nearly impossible to earn a sustainable profit under current insurance claim practices. This isn't just a handful of struggling businesses – it's a widespread profitability crisis with hard data to back it up. The
- [Three Brands in the Home Franchise Concepts Family Recognized for Game-Changing Innovations in the Home Services Space](https://www.candrmagazine.com/three-brands-in-the-home-franchise-concepts-family-were-recognized-for-game-changing-innovations-in-the-home-services-space/) - Last week at the Franchise Customer Experience Conference in Atlanta, three brands in the Home Franchise Concepts family were recognized for game-changing innovations in the home services space. AdvantaClean won Most Innovative Franchisee Support for its state-of-the-art flood house, a full-scale residential training facility intentionally flooded to simulate real water damage scenarios. This immersive environment
- [Tradeshow Talk: 2025 Events & The Collective by CORE](https://www.candrmagazine.com/tradeshow-talk-2025-events-the-collective-by-core/) - What makes a trade show worth your time—and how do you choose which ones to attend? In this episode, Michelle sits down with Beth Thompson, VP of Events at CORE Group, and Ryan Pritchard, VP of Sales & Marketing at PSA, to talk all things restoration industry events. With years of experience attending conferences across
- [Restoration Owner-  “Can’t You Just Introduce Me to the Buyer and Let Me Take It From There?”](https://www.candrmagazine.com/restoration-owner-cant-you-just-introduce-me-to-the-buyer-and-let-me-take-it-from-there/) - Q: Restoration Owner- “Can’t you just introduce me to the buyer and let me take it from there?” JT says: My response was direct- “Wish it were that simple. I could, but the success rate would fall from over 90% to less than 10%.” Silence. As he was looking for words, I
- [Add a Vertical: What You Need to Know About Adding Carpet Cleaning Services to Your Restoration Business](https://www.candrmagazine.com/add-a-vertical-what-you-need-to-know-about-adding-carpet-cleaning-services-to-your-restoration-business/) - In parts one and two of our “Add a Vertical” Series, we explored what it takes to successfully expand into environmental and roofing services. Now, in the final installment, we turn our focus to carpet cleaning, a vertical that’s often overlooked but may be one of the most strategic additions you can make. Despite the
- [On-Site Specialty Cleaning + Restoration Opens Office in Tampa to Expand Florida Service Footprint](https://www.candrmagazine.com/on-site-specialty-cleaning-restoration-opens-office-in-tampa-to-expand-florida-service-footprint/) - On-Site Specialty Cleaning + Restoration, a national leader in contents cleaning and mitigation services for commercial and residential clients, is excited to announce the opening of its newest office in Tampa, Florida. This strategic move strengthens On- Site’s ability to provide fast, high-quality response for day-to-day claims and emergencies across the Tampa market. With 24
- [Back-to-Back Wins: PuroClean in New Jersey Named Franchise of the Year Again](https://www.candrmagazine.com/back-to-back-wins-puroclean-in-new-jersey-named-franchise-of-the-year-again/) - Husband-and-Wife Duo Named Top-Performing North American Franchise at Annual PuroClean International Convention Two Years in a Row PuroClean, one of the country’s leading property restoration and remediation franchises, proudly announces its 2024 Franchise of the Year. For the second year in a row and within six years of first becoming eligible after completing the required
- [The Human Side of Contents Restoration: Offering Empathy During a Time of Crisis](https://www.candrmagazine.com/the-human-side-of-contents-restoration-offering-empathy-during-a-time-of-crisis/) - Whether it’s a seasonal storm, a wildfire or a significant flood, natural disasters can do untold damage to homes—including damage not only to the structure of the property but also to its contents. The silver lining is that, as catastrophic weather events have grown more numerous, so have contents restoration companies. These experts arrive shortly
- [Not Just Another Convention: How PuroClean Turned Engagement into a Competitive Advantage](https://www.candrmagazine.com/not-just-another-convention-how-puroclean-turned-engagement-into-a-competitive-advantage/) - With Hundreds of Franchise Owners and Home Office Team Members in Attendance, PuroClean’s Annual International Convention Showcased a Model of Franchising Where Engagement, Purpose, and Service Drive Long-Term Success. PuroClean, a leading property restoration and remediation franchise, held its annual International Convention in Grapevine, Texas, with a theme of engagement to emphasize and further the
- [Sales in Restoration: What’s Working, What’s Not](https://www.candrmagazine.com/sales-in-restoration-whats-working-whats-not/) - Sales in restoration isn’t like sales anywhere else—and in a year where volume might be down, many companies are asking: How do we innovate, adapt, and keep revenue flowing? In this episode, we talk with Gregg Taylor of Restoration Recruitment Partners, an industry pro with deep roots in the field and a passion for building
- [The Leadership Thing | How to Get your Team to Do the THING](https://www.candrmagazine.com/the-leadership-thing-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [Encircle and Tramex Transform Moisture Data Collection for Restoration Contractors](https://www.candrmagazine.com/encircle-and-tramex-transform-moisture-data-collection-for-restoration-contractors/) - Just three months after launching their integration, Encircle and Tramex have made a big impact on the restoration industry, simplifying how moisture data is captured, logged and reported in the field. Since the February rollout, hundreds of restoration businesses have adopted the integration, significantly reducing documentation errors and speeding up and improving the accuracy of
- [How AI is Transforming Contents Restoration](https://www.candrmagazine.com/how-ai-is-transforming-contents-restoration/) - In this episode, we dive into the evolving world of contents restoration with two industry innovators: Saul Lustgarten, Co-Founder of ContentsPal and Jordan Paugh from Just Contents Solutions. Together, they share how artificial intelligence is reshaping how restoration companies approach contents workflows—from inventory to customer experience. Saul breaks down how ContentsPal integrates AI into daily
- [Setting the Standard: The Journey Behind S700 Fire & Smoke Restoration](https://www.candrmagazine.com/setting-the-standard-the-journey-behind-s700-fire-smoke-restoration/) - Join industry leaders Bran Lynch (Chair, S700 & BELFOR), Brandon Burton (IICRC Standards Chair & Cotality), John Pletcher (Vice Chair, S700 & RestorTech), and Mili Washington (Standards Director) as they take you behind the scenes of the groundbreaking S700 Standard for Professional Fire and Smoke Damage Restoration. Learn what it takes to create a trusted,
- [Chasing the Vision When Resources Are Tight](https://www.candrmagazine.com/chasing-the-vision-when-resources-are-tight/) - What do you do when your vision is bigger than your bank account? When the hustle runs dry and the resources just aren’t there? In season 2 episode 4, in partnership with Exit Strategies 360⁠ and Violand Management Associates, we’re talking with guest Seth Vander Woude, VP of Small Business Lending at Live Oak Bank,
- [Sean Slatinsky Appointed as Vice President of National Response Services at ATI Restoration](https://www.candrmagazine.com/sean-slatinsky-appointed-as-vice-president-of-national-response-services-at-ati-restoration/) - ATI Restoration (ATI), one of the largest and most trusted names in disaster recovery and remediation, is proud to announce the appointment of Sean Slatinsky as Vice President of National Response Services. In this role, Sean will lead ATI’s nationwide disaster response efforts, overseeing large-loss project execution, strategic mobilization, and operational coordination across the country.
- [Add a Vertical: What You Need to Know About Adding Roofing Services to Your Restoration  Business](https://www.candrmagazine.com/add-a-vertical-what-you-need-to-know-about-adding-roofing-services-to-your-restoration-business/) - While restoration is known to be a relatively resilient industry, it's also highly competitive and heavily driven by weather events, causing lead flow to fluctuate throughout the year. One way restorers can establish a more dependable stream of revenue and better shield their business from economic ups and downs is by adding a vertical to
- [5 Keys to Managing a High Performance Restoration Sales Team](https://www.candrmagazine.com/5-keys-to-managing-a-high-performance-restoration-sales-team/) - Leading a high-performance restoration sales team isn’t just about hiring charismatic reps or setting ambitious goals—it’s about engineering an environment where consistent execution, strategic planning, and full-team alignment become the norm. In this article, I’m breaking down five essential levers that drive sales success in restoration: the tools, rhythms, and frameworks that separate the teams
- [Xactly byGTE Announces Its Rebrand to Restoration Recruitment Partners](https://www.candrmagazine.com/xactly-bygte-announces-its-rebrand-to-restoration-recruitment-partners/) - Xactly byGTE, North America’s Largest Restoration Industry Recruiting Agency today announced its rebrand to Restoration Recruitment Partners, marking the company’s move to a more synergistic offering within the GTE Holdings Family of Restoration Companies. This rebrand introduces a new name, logo, and brand identity that reflect the company’s focus on a symbiotic relationship with its
- [Training Your Next (or First) Estimator](https://www.candrmagazine.com/training-your-next-or-first-estimator/) - I’ve heard more than a few business owners and managers comment at how difficult it is to find and hire a good estimator. There’s a reason for that. Restoration estimating isn’t just about numbers. It requires industry-specific software knowledge, an understanding of carrier expectations, a grasp of drying and repair timelines, and enough construction fluency
- [Is Onboarding Really That Important if Previous Good Hires Have Done Fine Without It?](https://www.candrmagazine.com/is-onboarding-really-that-important-if-previous-good-hires-have-done-fine-without-it/) - Dear Kristy, How important is onboarding, really? I’ve hired good people before without making a big production out of it, and they managed just fine. Fair question—and a common one. But just because someone can figure things out on their own doesn’t mean they should have to. Onboarding isn’t about handholding; it’s about providing new
- [DocuSketch Welcomes Ben Justesen as the New Enterprise Solution Consultant to Lead Innovation](https://www.candrmagazine.com/docusketch-welcomes-ben-justesen-as-the-new-enterprise-solution-consultant-to-lead-innovation/) - Industry expert joins DocuSketch to help shape the future of restoration documentation and estimating solutions DocuSketch, the leading provider of technology that helps carriers and restoration businesses accurately and efficiently streamline the claims process, announced today the appointment of Ben Justesen as an Enterprise Solutions Consultant at DocuSketch. A seasoned restoration industry executive, Ben has
- [Rick Aranda and Shawn Bisaillon Join the HydraMaster Customer Service Team](https://www.candrmagazine.com/rick-aranda-and-shawn-bisaillon-join-the-hydramaster-customer-service-team/) - Bob Beard, CEO for HydraMaster, is pleased to announce the addition of two recognized industry leaders to the HydraMaster team. Rick Aranda joins us as a Truckmount Sales Specialist. Rick’s career spans over 34 years in all aspects of truckmounts including design, building, installation, sales and service. He most recently served as a Truckmount Specialist
- [RIA 2025 International Restoration Convention & Industry Expo](https://www.candrmagazine.com/ria-2025-international-restoration-convention-industry-expo/) - The 2025 Restoration Convention and Industry Expo, held in West Palm Beach, Florida, from April 28-30, was another record-breaking event bringing together over 1400 restoration professionals from around the world to network, learn, and support the industry. With attendance surpassing last year’s sold-out event, this year's convention was a testament to the restoration industry's growth
- [ABC: Tariffed Construction Materials Prices Rise in May](https://www.candrmagazine.com/abc-tariffed-construction-materials-prices-rise-in-may/) - Construction input prices increased 0.2% in May compared to the previous month, according to an Associated Builders and Contractors analysis of U.S. Bureau of Labor Statistics’ Producer Price Index data released today. Nonresidential construction input prices increased 0.3% for the month. Overall construction input prices are 1.3% higher than a year ago, while nonresidential construction
- [PuroClean Honors Local Leaders with PuroClean Cares® National Superhero Day Campaign](https://www.candrmagazine.com/puroclean-honors-local-leaders-with-puroclean-cares-national-superhero-day-campaign/) - The Paramedics of Property Damage Celebrate Community Heroes Nationwide PuroClean, one of the nation’s leading restoration and remediation franchises, is wrapping up its PuroClean Cares National Superhero Day campaign, recognizing heroes nationwide who have made a significant impact in their community. Rooted in strong values of service and community giveback, PuroClean is overjoyed to honor
- [RIA Welcomes magicplan as Newest Affinity Partner, Offering Exclusive Member Savings](https://www.candrmagazine.com/ria-welcomes-magicplan-as-newest-affinity-partner-offering-exclusive-member-savings/) - The Restoration Industry Association (RIA) is pleased to announce a new affinity partnership with magicplan, a leading mobile solution designed to help restoration professionals create floor plans, estimates, and reports directly from their mobile devices. This partnership reinforces RIA’s commitment to providing innovative, practical tools that support restoration contractors in the field. magicplan offers an
- [Reins Announces Strategic Partnership with CertainPath, Providing Alternative Equity Solutions to Contractors Nationwide](https://www.candrmagazine.com/reins-announces-strategic-partnership-with-certainpath-providing-alternative-equity-solutions-to-contractors-nationwide/) - The leading provider of innovative employee incentives has teamed with the trades-focused coaching and business development organization Reins, a pioneering technology firm dedicated to empowering privately owned businesses through alternative equity solutions, announces a new relationship with CertainPath, a coaching organization that focuses on home service contractors. Under the terms of the new collaboration, Reins
- [From Symptom to Solution: How Restorers Can Harness the Power of AI Without Losing What Makes Us Human](https://www.candrmagazine.com/from-symptom-to-solution-how-restorers-can-harness-the-power-of-ai-without-losing-what-makes-us-human/) - “If you or a loved one has suffered unforeseen consequences or organizational health issues due to artificial intelligence, you may be entitled to financial compensation.” That’s how I opened my talk at the 2025 RIA Convention & Industry Expo. Yes, it got laughs, but like most good jokes, it landed because there’s truth in it.
- [Faith, Employee Ownership, & Restoration: Celebrating 50 Years of Jenkins](https://www.candrmagazine.com/faith-employee-ownership-restoration-celebrating-50-years-of-jenkins/) - In this powerful conversation, Michelle sits down with Jenkins Restorations leadership—CEO Drew Fetterolf, VP of Strategic Alliances Jason Coleman, and Director of Specialty Services David Ness—to explore how faith, employee ownership, and a commitment to excellence have sustained the company for over 50 years. Hear firsthand how Jenkins has adapted to industry shifts, weathered major
- [Train Your Technicians to Sell: Why Inspection Calls Shouldn’t Go to Waste](https://www.candrmagazine.com/train-your-technicians-to-sell-why-inspection-calls-shouldnt-go-to-waste/) - I remember years ago, we were in the middle of a huge rain and windstorm in Southern California (yes, it does rain in Southern California). My company was receiving calls at a pace we could not keep up with. Business had been slow leading into this storm, and I did not want to miss any
- [Abatement Technologies® Introduces SHIELD WALL™ CONNECT](https://www.candrmagazine.com/abatement-technologies-introduces-shield-wall-connect/) - Abatement Technologies® to Launch Innovative SHIELD WALL™ CONNECT System at 97th Annual AAAE Conference & Exposition Abatement Technologies, a manufacturer of specialized construction containment products designed to help protect those in and around construction in occupied spaces, announces the launch of SHIELD WALL™ CONNECT at the 97th Annual American Association of Airline Executives (AAAE) Conference
- [The Future of Claims Management: How to Utilize Technology to Build Back Stronger Amid Disaster Recovery](https://www.candrmagazine.com/the-future-of-claims-management-how-to-utilize-technology-to-build-back-stronger-amid-disaster-recovery/) - In the wake of large-scale disasters—whether wildfires, hurricanes, or flooding—insurance carriers and restoration professionals face the challenge of processing an overwhelming volume of claims quickly and accurately. For instance, following the aftermath of the LA wildfires, insurance carriers and restoration professionals have been inundated with claims as damage estimates total more than $250 billion. The
- [Trusted Restorer National Conference 2025: Now Open to the Entire Restoration Industry for the First Time Ever](https://www.candrmagazine.com/trusted-restorer-national-conference-2025-now-open-to-the-entire-restoration-industry-for-the-first-time-ever/) - Trusted Restorer, formerly More Floods, is proud to announce that its highly anticipated National Conference 2025 will be open to the entire restoration industry for the first time ever. This milestone event, taking place October 12-14 in downtown Kansas City, will bring together top restoration professionals from across the country for an unforgettable opportunity to
- [The Measure of a Drying Leader: A Story of Responsible Psychrometry](https://www.candrmagazine.com/the-measure-of-a-drying-leader-a-story-of-responsible-psychrometry/) - When I first walked into the world of restorative drying, I was eager, full of energy, and—if I’m honest—a little too confident in my understanding of Psychrometrics. Like many before me, I thought I could lean on a few trusty numbers and formulas, convinced that the air’s temperature or a quick “grain count” would tell
- [Excel Supplies and GranQuartz Open New Co-Branded Store in Houston, TX](https://www.candrmagazine.com/excel-supplies-and-granquartz-open-new-co-branded-store-in-houston-tx/) - Excel Cleaning & Restoration Supplies, a leading provider of professional cleaning and restoration products, and GranQuartz, the nation's largest distributor of stone fabrication and concrete tooling supplies, are proud to announce the grand opening of their co-branded retail store in Houston, Texas. Located at 3433 N. Sam Houston Pkwy W, Suite 406, Houston, TX 77086,
- [Failing Forward](https://www.candrmagazine.com/failing-forward/) - This morning, I got a text from an industry colleague and friend: “Hey, I’m a little stuck on something, can you talk through it with me and give me your thoughts?” We spoke for almost an hour, and a lot of what we talked about was the need to innovate – not just on the
- [Can You Explain ‘Attracting’ Ideal Buyers, vs. ‘Selling’ to Them?](https://www.candrmagazine.com/can-you-explain-attracting-ideal-buyers-vs-selling-to-them/) - Q: At the RIA Show you described owners ‘attracting’ ideal buyers, vs. ‘selling’ to them? JT says: Yes, companies ‘attract’ ideal buyers by being positioned correctly. ‘Selling’ to buyers can be effective, but should be your back-up plan. How owners attract the best buyers: They’re prepared, asking the right questions of the right advisors
- [Welcoming Kate Wade to the Floodlight Consulting Group Team](https://www.candrmagazine.com/welcoming-kate-wade-to-the-floodlight-consulting-group-team/) - We’re proud to welcome Kate Wade to Floodlight Consulting Group as a Sales Partner, joining our team of seasoned professionals dedicated to helping restoration businesses grow with confidence and clarity. Kate brings nearly 20 years of leadership experience, including 15 years in the property restoration industry, where she became known for her ability to lead
- [4M Building Solutions Acquires Miracle Clean Services, Expands Presence in Northeast Ohio](https://www.candrmagazine.com/4m-building-solutions-acquires-miracle-clean-services-expands-presence-in-northeast-ohio/) - 4M Building Solutions, a leading provider of commercial cleaning and janitorial services, is pleased to announce its acquisition of Miracle Clean Services, a well-established cleaning services company based in Northeast Ohio. Today marks the official first day of operations for Miracle Clean under 4M and represents a continued expansion of 4M’s footprint throughout the state
- [Should I Join a TPA?](https://www.candrmagazine.com/should-i-join-a-tpa/) - The “million dollar question” – should your restoration company take on TPA work? With 18 years of experience, including running a large firm heavily involved with TPA claims, I’ve seen it all. Now, as a consultant, I’m struck by the amount of confusion surrounding this decision. So, instead of speculation, let’s break down the five
- [Compass Group Introduces New Restoration Platform, Endurant Disaster Recovery, Following Partnerships with Parker Young Restoration and McCabe Restoration](https://www.candrmagazine.com/compass-group-introduces-new-restoration-platform-endurant-disaster-recovery-following-partnerships-with-parker-young-restoration-and-mccabe-restoration/) - Compass Group Equity Partners has announced the formation of Endurant Disaster Recovery, a new restoration platform created through the strategic partnership of two established players in the disaster recovery and remediation space: Atlanta-based Parker Young Restoration and Memphis-based McCabe Restoration. Parker Young Restoration, founded in 1986, brings extensive expertise in reconstruction, mitigation, contents, and asbestos
- [Restoration Teams Are Fed Up with CRMs—JobSight Offers a Better Way](https://www.candrmagazine.com/restoration-teams-are-fed-up-with-crms-jobsight-offers-a-better-way/) - Running a restoration company means juggling chaos—unexpected emergencies, high-stress customers, tight deadlines, and a field team that needs direction. In the midst of this whirlwind, keeping your jobs organized should be the least of your worries. Yet for many restoration business owners, job management turns into a daily battle of miscommunication, missed details, and scattered
- [Floodlight Consulting Group Welcomes Clinton Tierney as Sales Partner](https://www.candrmagazine.com/floodlight-consulting-group-welcomes-clinton-tierney-as-senior-advisor/) - We’re thrilled to introduce the newest member of the Floodlight Consulting Group family: Clinton Tierney, who joins us as a Sales Partner with a powerhouse background in restoration sales and leadership. Clinton’s journey in the restoration industry spans over 20 years and is a masterclass in professional evolution. He began in 2004 as an environmental
- [Welcoming Connelly Hayward to the Floodlight Consulting Group Team](https://www.candrmagazine.com/welcoming-connelly-hayward-to-the-floodlight-consulting-group-team/) - We’re excited to welcome Connelly Hayward to the Floodlight Consulting Group team. As a seasoned business consultant, leadership coach, and former business owner, Connelly brings more than three decades of hands-on experience, paired with a deep commitment to helping others lead with clarity and confidence. Over the last 14 years, Connelly has worked with organizations
- [ATI Restoration Promotes Todd Van Sant to Vice President of Estimating, Brandon Coleman to Director of Estimating](https://www.candrmagazine.com/ati-restoration-promotes-todd-van-sant-to-vice-president-of-estimating-brandon-coleman-to-director-of-estimating/) - ATI Restoration (ATI), one of the largest and most trusted names in disaster recovery and remediation, is proud to announce two key leadership promotions within its Central Estimating Team. Todd Van Sant has been named Vice President of Estimating, and Brandon Coleman has been promoted to Director of Estimating. These appointments reflect ATI’s continued commitment
- [Motor Truck Cargo Coverage for Restoration Contractors in California](https://www.candrmagazine.com/motor-truck-cargo-coverage-for-restoration-contractors-in-california/) - In California, restoration contractors doing pack outs must adhere to specific state licensing requirements. These requirements apply to those companies that move or store clients' belongings. The Bureau of Household Goods and Services (BHGS) oversees these regulations to ensure consumer protection.​ If your restoration services include transporting or storing clients' household goods, such as during
- [Lever360, RTI, and Speechcraft Launch First-of-its-Kind Training in Restoration:
 “Mastering Business Development in Restoration with AI Simulation”](https://www.candrmagazine.com/lever360-rti-and-speechcraft-launch-first-of-its-kind-training-in-restoration-mastering-business-development-in-restoration-with-ai-simulation/) - Lever360, the newly unified force behind iRestore and the Restoration Technical Institute (RTI), in strategic collaboration with Speechcraft, LLC, is proud to announce the release of Mastering Business Development in Restoration — the first in a groundbreaking series of communication-focused training programs tailored to the property restoration industry. This innovative learning experience brings a new
- [The Water Loss That Crashed the Eagles Parade Route](https://www.candrmagazine.com/the-water-loss-that-crashed-the-eagles-parade-route/) - Share a little bit about your company – its background, location, etc. 1-800 Packouts is a content-focused restoration company and national franchise. The NW Philadelphia location is the first in Pennsylvania, and Keith is excited to support his hometown, where he has lived for the past 25 years. This location serves all of Bucks and
- [K-tech Kleening and Restoration Marks 50 Years of Service, Family Leadership, and Community Impact](https://www.candrmagazine.com/k-tech-kleening-and-restoration-marks-50-years-of-service-family-leadership-and-community-impact/) - K-tech Kleening and Restoration proudly celebrates its 50th anniversary in 2025, marking five decades of family ownership, dedicated service, and unwavering commitment to Central and Northem Wisconsin communities and beyond. Founded in 1975 by Clarance and Sue Kersemeier, K-tech began as a small, family-run Janitorial and carpet cleaning business and has since grown into one of
- [Cash Flow is King: Unlocking Financial Strength in Restoration](https://www.candrmagazine.com/cash-flow-is-king-unlocking-financial-strength-in-restoration/) - Chasing the Vision season 2 episode 3, in partnership with Exit Strategies 360⁠ and Violand Management Associates, dives deep into one of the most critical — and challenging — aspects of running a restoration business: financial management & cash flow. From tackling the pain points of collections to understanding how proper financial systems build long-term
- [Speed, Strategy, and Structure: Growing a Restoration Powerhouse](https://www.candrmagazine.com/speed-strategy-and-structure-growing-a-restoration-powerhouse/) - On this episode, Michelle sits down with David Grove, Owner & Founder of BYLT, to dive into what it takes to scale fast in the restoration industry. From navigating rapid growth and building strong company culture, to staying competitive amid consolidation and leveraging AI, David shares real-world lessons and insights.
- [How Do I Handle Candidates Getting Counteroffers from Current Employers?](https://www.candrmagazine.com/how-do-i-handle-candidates-getting-counteroffers-from-current-employers/) - Dear Kristy, How do I handle it when a candidate gets a counteroffer from their current employer? Counteroffers can be frustrating, but they also reveal important insights. How you respond can make or break the hire. During the process, ask the candidate: “What would make you stay at your current company?” or “How would you
- [Neighborly® Appoints Benjamin Lamb as Chief Financial Officer](https://www.candrmagazine.com/neighborly-appoints-benjamin-lamb-as-chief-financial-officer/) - New CFO brings proven leadership, financial expertise, and a commercial mindset to support the company’s continued growth After an extensive search, Neighborly®, the world's largest home services company, today announced the appointment of Benjamin Lamb as its new Chief Financial Officer. Lamb joins Neighborly’s executive leadership team and reports directly to CEO Mike Davis. He will
- [RIA and C&R Magazine Announce Inaugural Emerging Leaders in Restoration Award Winners](https://www.candrmagazine.com/ria-and-cr-magazine-announce-inaugural-emerging-leaders-in-restoration-award-winners/) - Mt. Laurel, NJ – May 16, 2025 — The Restoration Industry Association (RIA), in proud partnership with C&R Magazine, is thrilled to announce the winners of the first-ever Emerging Leaders in Restoration Award—a groundbreaking recognition program honoring professionals under 40 who are already shaping the future of the restoration industry. At a time when labor
- [The Mold Industry’s Opportunity to Modernize, Innovate, and Affect the Healing Potential of Millions](https://www.candrmagazine.com/the-mold-industrys-opportunity-to-modernize-innovate-and-affect-the-healing-potential-of-millions/) - Introduction The mold remediation industry is lagging behind science. For years, it has failed to adapt to noteworthy scientific evidence highlighting the serious health risks associated with water-damaged buildings and the mold and other microbial contamination they can harbor. Additionally, the industry tends to overlook abundant evidence indicating that mold and its by products pose
- [PuroClean Champions Education Through Summer-Long PuroClean Cares®: Adopt A Classroom Campaign](https://www.candrmagazine.com/puroclean-champions-education-through-summer-long-puroclean-cares-adopt-a-classroom-campaign/) - The Paramedics of Property Damage Team Up with Educators Nationwide for Supply Drives In honor of National Teacher Appreciation Week, PuroClean, one of the country’s leading property restoration and remediation franchises, has launched its summer campaign, PuroClean Cares®: Adopt A Classroom. The campaign is kicking off this month and will run throughout the summer, in
- [The Next Frontier: AI Innovations in Water Damage Restoration](https://www.candrmagazine.com/the-next-frontier-ai-innovations-in-water-damage-restoration/) - “Think water damage is predictable? Think again.” We’re on the cusp of a revolution where laser-precise scanning, smart scheduling, and instant cost assessments aren’t futuristic—they’re happening right now in the restoration industry. Here’s how LiDAR mapping, AI-powered inventory tracking, and object recognition software are driving a new era of speed, accuracy, and cost-effectiveness. Stick around
- [BELFOR CEO Honored With NABLF Corporate Leadership Award](https://www.candrmagazine.com/belfor-ceo-honored-with-nablf-corporate-leadership-award/) - The NAB Leadership Foundation (NABLF) today announced BELFOR Property Restoration and its CEO Sheldon Yellen as the recipient of its prestigious Corporate Leadership Award for its unwavering commitment to helping Americans rebuild their homes, businesses and communities in the aftermath of catastrophic events. The honor will be awarded during the 2025 Celebration of Service to
- [Ricoh and Encircle Announce Strategic Partnership Bringing 360-Degree Images to All-in-One Restoration App](https://www.candrmagazine.com/ricoh-and-encircle-announce-strategic-partnership-bringing-360-degree-images-to-all-in-one-restoration-app/) - Complete field documentation for improved accuracy, clarity and speed Ricoh Company, Ltd., a global technology leader and digital workplace services provider, and Encircle Inc., a property restoration and insurance documentation software company, today launched a strategic partnership bringing 360-degree capture, powered by RICOH THETA, into the Encircle app. As part of this collaboration, various RICOH THETA
- [Five Building Blocks of a Customer Experience Culture](https://www.candrmagazine.com/five-building-blocks-of-a-customer-experience-culture/) - 2024 was a rough year for a lot of restoration companies, given a pretty significant dip in insurance claim volume. For many restorers, though, this was the push they needed to finally go hard after commercial business. However, what you quickly learn is that selling and servicing commercial clients is a different game than serving
- [The End of Closed Systems: magicplan 360Link Integrates with Top 360 Cameras for Immersive Documentation](https://www.candrmagazine.com/the-end-of-closed-systems-magicplan-360link-integrates-with-top-360-cameras-for-immersive-documentation/) - As part of magicplan’s mission to standardize data capture, 360Link integrates with leading 360° cameras, including RICOH360 and Insta360, to streamline field documentation across the industry. magicplan, a leading mobile solution for property documentation and field workflows, today announced the launch of magicplan 360Link. This new feature lets professionals connect a range of third-party 360°
- [The Leadership Illusion](https://www.candrmagazine.com/the-leadership-illusion/) - Leadership is a tricky subject for me. These days, it feels like everyone is either a “leader” or a “leadership coach.” Every trade show, podcast, and publication is flooded with advice on developing leadership skills. But here’s the truth—leadership isn’t something you can teach. Leadership is like addiction recovery. You can offer all the training,
- [Restorerz Emergency Services names Edgar Mirzoian as its new CEO](https://www.candrmagazine.com/restorerz-emergency-services-names-edgar-mirzoian-as-its-new-ceo/) - LOS ANGELES — May 7, 2025 — Restorerz Emergency Services, a technologically advanced emergency restoration company with locations in California and Nevada, announced today that CEO Eduard Mirzoian is stepping down from his duties and has tapped current Restorerz chief operating officer, Edgar Mirzoian, to lead the company. “From the very first day I stepped foot in
- [Aramsco Reopens 3 Jon-Don Locations; Moves Forward Serving Customers](https://www.candrmagazine.com/aramsco-reopens-3-jon-don-locations-moves-forward-serving-customers/) - Note from our Publisher: Last week, it was announced Jon-Don was closing its doors for good on Friday, May 9. C&R has worked hard to confirm Aramsco assumed some of Jon-Don's assets, some locations will indeed reopen, and some employees be rehired. Below is information shared by Aramsco on May 12, 2025. Since Aramsco became
- [CleanSource Joins Forces with Excel Cleaning & Restoration Supplies to Strengthen Brand and Customer Experience](https://www.candrmagazine.com/cleansource-joins-forces-with-excel-cleaning-restoration-supplies-to-strengthen-brand-and-customer-experience/) - Excel Cleaning & Restoration Supplies is excited to announce the integration of CleanSource under the Excel brand. This strategic move unifies two trusted industry leaders, enhancing operations, expanding product offerings, and delivering an elevated customer experience. What This Means for Customers By consolidating CleanSource into Excel, customers will benefit from: A streamlined shopping experience –
- [LEVLR Launches AI Tool to Help Restorers Catch Missed or Changed Line Items in Xactimate Estimates—In a Fraction of the Time](https://www.candrmagazine.com/levlr-launches-ai-tool-to-help-restorers-catch-missed-or-changed-line-items-in-xactimate-estimates-in-a-fraction-of-the-time/) - Restoration industry veteran, Jeff Diem, has officially launched LEVLR, a new AI-powered tool designed to help contractors instantly compare and analyze Xactimate estimates—dramatically reducing one of the most time-consuming and error-prone parts of the estimating process, reaching an agreement with the adjuster. LEVLR made its debut at the 2025 Restoration Industry Association (RIA) Convention in
- [2025 Tariff Q&A](https://www.candrmagazine.com/2025-tariff-qa/) - Tariffs are a big part of current economic conversations. As some tariffs and decisions change day-to-day, we know restorers have questions. We turned to Cotality expert Jay Thiers, Vice President of Pricing Analysis and Delivery, to help bring some clarity to the situation. Below is his take on how the current tariffs are already impacting
- [Add a Vertical: What You Need to Know About Adding Environmental Services to Your Restoration Business](https://www.candrmagazine.com/add-a-vertical-what-you-need-to-know-about-adding-environmental-services-to-your-restoration-business/) - Many people are drawn to the restoration industry for its reputation as being recession-resistant. While it’s true that catastrophe work isn’t tied to the S&P 500, it’s still unpredictable, leaving some restorers closing out their year with significantly less work than expected. To reduce the dependency on catastrophe-driven revenue, more restorers are expanding into adjacent
- [More Floods is Now Trusted Restorer, Reflecting a Broader Commitment to the Industry](https://www.candrmagazine.com/more-floods-is-now-trusted-restorer-reflecting-a-broader-commitment-to-the-industry/) - More Floods, a trusted name in water damage restoration support, is excited to announce its rebrand to Trusted Restorer. This change marks an important step forward, reflecting the company’s evolution and the wide range of services its members provide today. “For years, More Floods has been known for water damage restoration,” said Darcy Koan, Vice
- [Meet the 2025 Emerging Leaders Winners](https://www.candrmagazine.com/meet-the-2025-emerging-leaders-winners/) - This year was the first-ever Emerging Leaders in Restoration award, and after reading through dozens of nominations, we can assure you of one thing: the future of our industry is in very good hands. We were blown away by all the talent, passion, and innovation from young professionals in restoration across the country. And the
- [Norris Gearhart Honored with RIA’s Marty L. King Lifetime Achievement Award](https://www.candrmagazine.com/norris-gearhart-honored-with-rias-marty-l-king-lifetime-achievement-award/) - The Restoration Industry Association (RIA) is proud to announce Norris Gearhart, Executive Vice President of Regulatory Business Practice for North America for First Onsite, as the recipient of the 2025 Martin L. King Award, the industry’s highest honor recognizing lifetime achievement and extraordinary contributions to the restoration profession. Since 1986, the Martin L. King Award
- [AI Ballads, Team Cruises, & Monster Trucks](https://www.candrmagazine.com/ai-ballads-team-cruises-monster-trucks/) - Welcome back to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. In this episode, Phil & Michelle chat with Russ Palmer, president and owner of Titan Restoration, and learn more about where he started in the industry to technology, favorite AI
- [What's the Best Way to Approach the Reality of Selling?](https://www.candrmagazine.com/whats-the-best-way-to-approach-the-reality-of-selling/) - Q: I’m considering selling but feel I’m on a collision course with reality. How do I best approach it? JT says: First, without a plan… reality wins. Second, you stated, ‘I’ve had many conversations trying to figure out what to do’. Here’s a tip that’ll determine focus: What is being talked about
- [Choosing the Right Club – Why the Wrong Tools Are Costing You Money | The Tee Box Series for Business Part 2](https://www.candrmagazine.com/choosing-the-right-club-why-the-wrong-tools-are-costing-you-money-the-tee-box-series-for-business-part-2/) - In the first installment of the Tee Box Series for Business, we talked about stepping up to the tee and finding the intrinsic spark and drive required to succeed. It’s that mental clarity, motivation, and readiness to commit to the next shot, whether in golf or business, that sets the tone for everything that follows.
- [Igniting Your Inner Drive to Succeed  | The Tee Box Series for Business Part 1](https://www.candrmagazine.com/igniting-your-inner-drive-to-succeed-the-tee-box-series-for-business-part-1/) - Teeing Off into Peak Season As winter fades and construction season heats up, trades across the country shift into high gear. Whether you're in disaster restoration or concrete paving, the summer months often bring the busiest schedules, and the greatest pressure. For those of us in the northern states, it also signals the return of
- [OnCORE Repair Ranked #1 in 2025 RIA TPA Scorecard for Third Consecutive Year](https://www.candrmagazine.com/oncore-repair-ranked-1-in-2025-ria-tpa-scorecard-for-third-consecutive-year/) - CORE’s Managed Repair Network Recognized as the Top Performer Across Value, Claims Efficiency, and Contractor Support CORE is proud to announce that ONCORE Repair, its managed repair network, has been ranked the #1 Third Party Administrator (TPA) by the Restoration Industry Association (RIA) in its 2025 TPA Scorecard Report. This marks the third consecutive year
- [ATI Restoration Proudly Celebrates 36 Years of Dedicated Service and Community Impact](https://www.candrmagazine.com/ati-restoration-proudly-celebrates-36-years-of-dedicated-service-and-community-impact/) - ATI Restoration proudly celebrates its 36th anniversary, reflecting on decades of committed service, leadership, and meaningful community impact within the restoration industry. Founded by Gary Moore on May 5th, 1989, this milestone coincides with Cinco de Mayo, perfectly symbolizing ATI’s vibrant culture and resilience. Jeff Moore, Gary’s oldest son and current RIA President, shares heartfelt
- [Ready to Embrace AI? Solving Real Pain Points for Restoration Contractors](https://www.candrmagazine.com/ready-to-embrace-ai-solving-real-pain-points-for-restoration-contractors/) - This audience already knows—the restoration industry is a high-stakes balancing act. A homeowner calls at 2 a.m. with a burst pipe. A project manager juggles crews across a dozen jobs after a storm. An owner stares at spreadsheets, wondering why ad spend is up but leads are down. From sales to ops, HR to owners,
- [IICRC Leadership Participates in Key Legislative Fly-In Events in Washington, D.C.](https://www.candrmagazine.com/iicrc-leadership-participates-in-key-legislative-fly-in-events-in-washington-d-c/) - The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) recently participated in two highly impactful legislative fly-in events in Washington, D.C., underscoring the organization’s commitment to advancing the interests of the industries it serves. IICRC leadership joined association and industry peers at the American Society of Association Executives (ASAE) Legislative Fly-In and the ISSA’s Clean
- [Mitra EV Launches Nation's First Network of Shared Fast Charging Hubs for Small Urban Fleets](https://www.candrmagazine.com/mitra-ev-launches-nations-first-network-of-shared-fast-charging-hubs-for-small-urban-fleets/) - Part of DOE-funded Project REEF, Mitra's model debuts in Sacramento to accelerate EV adoption among SMBs SACRAMENTO, Calif., April 29, 2025 /PRNewswire/ -- Mitra EV, a leader in fleet electrification and charging infrastructure, is removing EV adoption barriers for small and medium fleet owners. On Thursday, May 15th, the company will host a ribbon-cutting of its newest fleet charging hubs
- [ATI Restoration Wins Both 2025 RIA Phoenix Awards for Innovation](https://www.candrmagazine.com/ati-restoration-wins-both-2025-ria-phoenix-awards-for-innovation/) - Anaheim, CA – April 30, 2025 — ATI Restoration (ATI), one of the largest disaster recovery firms in the nation, has earned top industry recognition by winning both of the Restoration Industry Association’s (RIA) 2025 Phoenix Awards — one for Innovation in Restoration and the other for Innovation in Reconstruction. The winners, announced at the International
- [The RIA and KnowHow Launch the 2025 Cost of Doing Business Survey to Strengthen Restoration Industry Insights](https://www.candrmagazine.com/the-ria-and-knowhow-launch-the-2025-cost-of-doing-business-survey-to-strengthen-restoration-industry-insights/) - The Restoration Industry Association (RIA), the industry’s leading trade association, is proud to announce the launch of the 2025 Cost of Doing Business (CODB) Survey, in partnership with KnowHow, the AI-powered platform helping restorers securely centralize company knowledge and standardize onboarding, training, and operations to scale growth. Following the tremendous response to the inaugural 2024
- [IICRC Honors Joe Dobbins for 30 Years of Leadership, Welcomes New President and Chairman of the Board of Directors, Leslie Anderson](https://www.candrmagazine.com/iicrc-honors-joe-dobbins-for-30-years-of-leadership-welcomes-new-president-and-chairman-of-the-board-of-directors-leslie-anderson/) - The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) extends its deepest gratitude to Joe Dobbins for his remarkable three decades of leadership and service. Joe has been instrumental in shaping the IICRC’s vision, standards, and educational excellence—serving as President/Chairman, Certification Council Chair, Education and Exams Chair, and Technical Advisory Committee (TAC) Chair for multiple
- [Sasser Restoration Joins Elite Group of Contractors with ISN RAVS Plus Certification](https://www.candrmagazine.com/sasser-restoration-joins-elite-group-of-contractors-with-isn-ravs-plus-certification/) - Sasser Restoration, a leader in disaster response and restoration services, has successfully completed the ISN® RAVS Plus® Safety Assessment and is now officially recognized as an ISN RAVS Plus Certified workplace. The RAVS Plus designation is one of the highest indicators of a company’s dedication to health, safety, and environmental (HSE) performance. Administered by ISN,
- [Letter to the Editor: We Have a Big Problem](https://www.candrmagazine.com/letter-to-the-editor-we-have-a-big-problem/) - Dear Restoration Industry, I am coming to you today to inform you that WE have a real problem. AI is quickly becoming an issue, and we as an industry have a tradition of talking about it as part of the broader topic of "technology." I feel that comes from a general lack of understanding on
- [The Trust Thing | How to Get your Team to Do the THING](https://www.candrmagazine.com/the-trust-thing-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [What Is It Like to Work for You (Really)?](https://www.candrmagazine.com/what-is-it-like-to-work-for-you-really/) - What is it REALLY like to work for you? This week on the podcast, we’re joined by Eric Sprague, owner of Super Tech University, to dive into the inspiration behind his recent C&R article, “What It’s Like to Work For You, and Why It Matters More Than You Think.” Eric shares what led him to
- [Building a Culture of Winning](https://www.candrmagazine.com/building-a-culture-of-winning/) - I remember sitting at my desk one night at my cleaning restoration company, thinking about how much harder and more frustrating owning this business was than I ever imagined it would be. We had people quitting, we were plagued by employees who were not engaged in their work or the company, and my business partner,
- [What It’s Like to Work for You (And Why It Matters More Than You Think)](https://www.candrmagazine.com/what-its-like-to-work-for-you-and-why-it-matters-more-than-you-think/) - I remember years ago we had a restoration company come visit our office to watch how we conducted our morning huddles and how we interacted with our team. The visitors were in the midst of major culture issues in their business and heard we were able to turn our culture from one of fear and
- [SpangleR Restoration appoints Miguel A. Figueroa, III as Chief Planning Officer](https://www.candrmagazine.com/spangler-restoration-appoints-miguel-a-figueroa-iii-as-chief-planning-officer/) - The SpangleR Group LLC today announced that its Owner/CEO- Josh Spangler and Sr. Leadership have appointed Miguel A. Figueroa, III, an accomplished restoration leader with deep growth master planning, architecture, construction, and restoration industry experience, as Chief Planning Officer, effective Feb 24. In a bold and unexpected move SpangleR created the position to bolster its
- [PuroClean Powers into 2025 with Growth, Innovation, and a Focus on Franchise Engagement](https://www.candrmagazine.com/puroclean-powers-into-2025-with-growth-innovation-and-a-focus-on-franchise-engagement/) - The Paramedics of Property Damage® Enter 2025 with Multiple Awards, a Recently Launched Onboarding Program, and Plans to Hit the 500th Location Milestone PuroClean is charging into 2025 with momentum, building on a year of growth, innovation, and franchise success. As a franchise leader in property restoration and remediation, the brand is expanding its footprint with new Franchise
- [How Can I Keep Hiring Moving Without Losing Top Talent?](https://www.candrmagazine.com/how-can-i-keep-hiring-moving-without-losing-top-talent/) - Dear Kristy, I understand the importance of hiring slowly, but how can I keep the process moving without rushing decisions or losing top candidates? In today’s competitive job market, the "hire slow, fire fast" mantra is widely embraced. While it's crucial to take the time to evaluate candidates carefully to ensure a long-term fit, it’s
- [Navigating 2024’s Uncertainty: Building a Healthier 2025](https://www.candrmagazine.com/navigating-2024s-uncertainty-building-a-healthier-2025/) - In episode 2 of season 2 of Chasing the Vision, in partnership with ⁠ Exit Strategies 360⁠ and Violand Management Associates, Michelle, JT, and Tim reflect on the challenges and uncertainty that defined 2024. What can the restoration industry learn from a tough year? And more importantly, how can we shift momentum and make 2025 our
- [Blinded by Your Own Light: How Your Ego Hinders Your Growth](https://www.candrmagazine.com/blinded-by-your-own-light-how-your-ego-hinders-your-growth/) - We’ve all heard the phrase “blinded by the light.” Most people know it as the title of the catchy tune covered by Manfred Mann’s Earth Band, but it was originally written by Bruce Springsteen. While the song might seem cryptic at first, it’s rooted in the energy, confusion, and optimism of youth. Beneath the surface,
- [RIA Announces New Affinity Partnership with AnswerForce](https://www.candrmagazine.com/ria-announces-new-affinity-partnership-with-answerforce/) - The Restoration Industry Association is pleased to announce a new Affinity Partnership with AnswerForce to provide value to RIA members by allowing companies to focus on what matters most to them and letting their professional receptionists answer. RIA members may now receive exclusive discounts on AnswerForce services. Answer more calls and win more jobs. Get 24/7
- [MCRA Announces Bernson Award Winner During Spring Regional Meeting](https://www.candrmagazine.com/mcra-announces-bernson-award-winner-during-spring-regional-meeting/) - During one of the most well-attended meetings in recent history, Karen Clendening received the prestigious Bernson Award. Named after Dick Bernson, founder of MSPCA/MCRA, the award is given to the person who has accomplished the most toward advancing the science and professionalism of our industry in general, and the Midsouth Cleaning and Restoration Association in
- [magicplan launches PrecisionLink: Laser-Accurate Field Measurements](https://www.candrmagazine.com/magicplan-launches-precisionlink-laser-accurate-field-measurements/) - magicplan integrates with the six leading manufacturers to bring fast, verified laser measurements directly into its mobile sketch environment. magicplan, a leader in AI-powered restoration and claims technology, today announced the release of magicplan PrecisionLink, a next-generation feature that connects Bluetooth-enabled laser distance meters directly to the app for precise, on-site measurements. As part of
- [Disaster is Coming—And Workers Aren’t: 4 Crucial Steps You Can Take to Overcome the Restoration Industry's Labor Shortage Now](https://www.candrmagazine.com/disaster-is-coming-and-workers-arent-4-crucial-steps-you-can-take-to-overcome-the-restoration-industrys-labor-shortage-now/) - When disaster hits, your clients count on you to show up strong—but let’s shoot straight: this labor shortage is a beast. It’s not just a perception or talk around the coffee pot; the struggle is real and backed by solid industry research, like the latest C&R State of the Industry Report (November 2024), which calls
- [What’s Changed (and What Hasn’t) in Restoration Hiring](https://www.candrmagazine.com/whats-changed-and-what-hasnt-in-restoration-hiring/) - Struggling to hire and keep great talent in restoration? In this episode, we sit down with industry expert Hope Folk, COO of Restoration Personnel Source, who brings 12 years of experience and hard-earned insight into one of restoration’s toughest challenges: hiring and retention. From bad hiring habits to personality assessments, reference checks, and some unforgettable
- [Stop Managing, Start Empowering: How to Create a “Response-Abled” Driven Workplace](https://www.candrmagazine.com/stop-managing-start-empowering-how-to-create-a-response-abled-driven-workplace/) - What if your employees stopped waiting for instructions and instead took full ownership of their roles? What if they didn’t just complete tasks but actively sought solutions, communicated effectively, and embraced challenges? This is the difference between accountability and responsibility and it’s the foundation of a high-performing service business. Accountability ensures tasks get done and
- [ATI Announces Appointment of Gabe Diab as Chief Financial Officer](https://www.candrmagazine.com/ati-announces-appointment-of-gabe-diab-as-chief-financial-officer/) - ATI Restoration (ATI), a leader in restoration, environmental, and reconstruction services, proudly announces the appointment of Gabe Diab as the company’s new Chief Financial Officer. With over two decades of experience in financial and operational leadership across Fortune 500 companies and private equity-backed businesses, Gabe brings a track record of driving transformation and growth to
- [Home Restoration Can Get Messy — Here’s Why Waste Management Should Be a Top Priority](https://www.candrmagazine.com/home-restoration-can-get-messy-heres-why-waste-management-should-be-a-top-priority/) - When disaster strikes—whether from fire, flood, or another catastrophic event— homeowners naturally want their property to be put back to normal as promptly as possible. Restoration professionals can do heroic work here, returning damaged assets and structures to their former luster. Before things look good-as-new, however, they tend to get a little messy, with plenty
- [RestorationBoost Relaunches with Industry Expert Ivan Turner to Empower Restoration Contractors](https://www.candrmagazine.com/restorationboost-relaunches-with-industry-expert-ivan-turner-to-empower-restoration-contractors/) - Ivan Turne RestorationBoost, a digital marketing and AI solutions advocate for restoration contractors, proudly announces its relaunch—partnering with Ivan Turner, a seasoned industry expert with over 30 years of experience as a restoration business owner. This collaboration marks a bold step forward, delivering cutting-edge strategies and tools to help contractors conquer competition, streamline operations, and
- [Australia Standard Published: AS-IICRC S500 Standard for Professional Water Damage Restoration](https://www.candrmagazine.com/australia-standard-published-as-iicrc-s500-standard-for-professional-water-damage-restoration/) - Standards Australia announces the publication of a newly-adopted, Standards Australia-approved AS-IICRC S500 Standard for Professional Water Damage Restoration (2025). The international adoption of the ANSI/IICRC S500 Standard (2021 Edition) describes the procedures to be followed and the precautions to be taken when performing water damage restoration in residential, commercial, and institutional buildings, and the systems
- [Restoration Industry Leaders Recognized at CRDN's 2025 International Convention](https://www.candrmagazine.com/restoration-industry-leaders-recognized-at-crdns-2025-international-convention/) - CRDN Franchise Leaders Honored as True Examples of the Culture of the Restoration Business CRDN, a leading expert in contents restoration operations across the U.S., Canada and the U.K. since 2001, recently honored franchise owners and their staffs at its annual International Convention in Austin, Texas. Accolades were given out for its Influencer Award, Brand
- [ABC: Nonresidential Construction Spending Rises to Highest Level on Record in February](https://www.candrmagazine.com/abc-nonresidential-construction-spending-rises-to-highest-level-on-record-in-february/) - National nonresidential construction spending increased 0.3% in February, according to an Associated Builders and Contractors analysis of data published today by the U.S. Census Bureau. On a seasonally adjusted annualized basis, nonresidential spending totaled $1.255 trillion. Spending was up on a monthly basis in 9 of the 16 nonresidential subcategories. Private nonresidential spending increased 0.4%,
- [Why are Buyers Telling Me What My Business is Worth?](https://www.candrmagazine.com/why-are-buyers-telling-me-what-my-business-is-worth/) - Q: Why are buyers telling me what my business is worth? “Our goal is to reach restoration owners before you do.” JT says: Two buyers have recently stated this. Logic indicates a simple value assessment or scanning a code, created by a buyer, is not sound business advice. (This doesn’t even work when selling
- [Industry Experts R. David Sweet & P. David Herring to Lead “Dispute Resolution & Investigation Intensive” in Tampa, FL This July – A Game-Changing Event for Claims Management.](https://www.candrmagazine.com/industry-experts-r-david-sweet-p-david-herring-to-lead-dispute-resolution-investigation-intensive-in-tampa-fl-this-july-a-game-changing-event-for-claims-management/) - Disputes have become an unavoidable aspect of the claims process, often stemming from issues that are evident from the project initiation and all the way to its conclusion. To drive better outcomes for all parties, the industry must leverage stronger data and adopt proactive strategies for efficient dispute resolution. By enhancing complete investigations, implementing clear
- [Bridging the Gap: Contractors & MRPs in 2025](https://www.candrmagazine.com/bridging-the-gap-contractors-mrps-in-2025/) - We are VERY excited to welcome the U.S. President of Contractor Connection, Lance Malcolm, to the podcast! Join the conversation as we dive into the evolution of Managed Repair Programs (MRP) and contractor relationships, exploring how both parties can create a win-win partnership in 2025 and beyond.
- [CORE & PSA Align Event Dates to Deliver a Powerful Week for Restorers](https://www.candrmagazine.com/core-psa-align-event-dates-to-deliver-a-powerful-week-for-restorers/) - CORE Group and PSA are bringing together two of the restoration industry’s most impactful events for one powerful week in Austin, TX, this August. PSA User Conference will take place August 3-5, followed immediately by The Collective Experience 2025 on August 6-8. This strategic alignment offers restoration and insurance professionals the opportunity to attend two
- [The Real Risk Ahead for Insurance](https://www.candrmagazine.com/the-real-risk-ahead-for-insurance/) - At INTRConnect 2025's Media Roundtable, the conversation centered around one growing concern: the future of insurability. As natural disasters grow in frequency and severity, the ability to provide and afford insurance coverage is becoming more difficult, not just for policyholders but for the entire system supporting them. The discussion highlighted how these challenges are impacting
- [Job Setup Basics for Faster Drying](https://www.candrmagazine.com/job-setup-basics-for-faster-drying/) - Water damage doesn’t observe a regular business schedule. Oftentimes, crews must extract water and place equipment after hours, when managers or supervisors may not be available to guide the setup. This places the burden on sometimes less experienced technicians or even temporary help to start the job. One key to effective restoration is properly sizing
- [Albi Launches Albi Pay – The First Payment Solution Built for Restoration Contractors](https://www.candrmagazine.com/albi-launches-albi-pay-the-first-payment-solution-built-for-restoration-contractors/) - Albi, a leader in restoration software, is excited to announce the launch of Albi Pay, the first payment solution built specifically for the restoration industry driven by the fundamental belief that restorers shouldn’t have to wait months to get paid. As part of its commitment to helping the restoration industry thrive, Albi developed Albi Pay
- [The Reminder Thing | How to Get your Team to Do the THING](https://www.candrmagazine.com/the-reminder-thing-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [Propósito de Servicio | Parte 8](https://www.candrmagazine.com/proposito-de-servicio-parte-8/) - Read the Article in English En el mundo acelerado de la restauración de daños por agua, es fácil quedar atrapado en las tareas diarias, las tecnicidades y los desafíos inmediatos. Pero lo que realmente te distingue como restaurador no es solo la habilidad con el equipo o el conocimiento de normas como la S500, sino
- [Purpose of Service | Part 8](https://www.candrmagazine.com/purpose-of-service-part-8/) - Lea el artículo en Español In the realm of water restoration, it’s easy to get caught up in the day-to-day tasks, the technicalities, and the immediate challenges. But what truly sets you apart as a restorer is not just the skill with equipment or the knowledge of standards like the S500—it’s the deeper purpose that
- [Empower Brands Delivers Unprecedented Growth and Franchisee Success, Reinforcing Market Leadership with Record-Breaking Year and Annual Meeting](https://www.candrmagazine.com/empower-brands-delivers-unprecedented-growth-and-franchisee-success-reinforcing-market-leadership-with-record-breaking-year-and-annual-meeting/) - Empower Brands, a multi-brand franchisor of premium commercial and residential services, celebrates another year of exceptional growth, setting new records across its expanding portfolio. In 2024, Empower Brands awarded 287 new franchise territories and welcomed 113 new franchise owners—including 97 new owners and 16 who joined through transfers—while surpassing $1.3 billion in systemwide sales. “Each
- [How to Free Up Your Team to Focus on What Humans Do Best](https://www.candrmagazine.com/how-to-free-up-your-team-to-focus-on-what-humans-do-best/) - I used to work at Pilot Flying J, the large North American travel center chain that you might’ve stopped at on your last family road trip. During my time there, one of the challenges my team faced was figuring out how to get just one more truck per hour through the filling lanes. It sounds
- [The Future of Restoration Tech: Innovation, Security & Smart Decisions](https://www.candrmagazine.com/the-future-of-restoration-tech-innovation-security-smart-decisions/) - With so many software and technology options available, how do restoration companies choose the right fit? In this episode, we talk with CJ Bailey, Director of Software Management at PuroClean, about the decision-making process for selecting the best tech, the importance of integration, and what’s missing in the industry today. Plus, we explore exciting innovations
- [The Most Important Decision in Claims Billing](https://www.candrmagazine.com/the-most-important-decision-in-claims-billing/) - Restoration contractors face a tough decision in billing practices: always charge for every properly documented line item, which can lead to negotiation and delays, or streamline invoices to match what carriers easily approve to get paid faster but at lower amounts. It’s both a philosophical and a business argument that directly impacts profitability. While some
- [Meet Cotality™: CoreLogic Embraces a New Name and Bold Vision for the Future of the Property Industry](https://www.candrmagazine.com/meet-cotalitytm-corelogic-embraces-a-new-name-and-bold-vision-for-the-future-of-the-property-industry/) - CoreLogic to rebrand to Cotality, reflecting the company's mission to unify property professionals, strengthen industry relationships, and drive innovation globally. CoreLogic today announced its global rebrand to Cotality, marking the company’s progression to a leader in property information, analytics, and data- enabled solutions from its origins in financial services supporting the mortgage industry. This rebrand
- [Embracing Gratitude During CAT Events](https://www.candrmagazine.com/embracing-gratitude-during-cat-events/) - In the restoration industry, few moments are as challenging as CAT (catastrophic) events. These situations—whether they involve hurricanes, floods, or widespread fires—push teams to their limits. Long hours, high stress, and unpredictable challenges are par for the course. However, in the midst of all the chaos, gratitude serves as a powerful tool that can transform
- [Restoration Affiliates Welcomes 3 New Members](https://www.candrmagazine.com/restoration-affiliates-welcomes-3-new-members/) - Restoration Affiliates (RA) is pleased to announce the addition of three new members. RA’s newest members include: Oklahoma Disaster Restoration, headquartered in Tulsa, OK Panhandle Cleaning & Restoration, headquartered in Wheeling, WV Royal Plus, headquartered in Orlando, FL Oklahoma Disaster Restoration is a family-owned and operated business that has been open since 1988. Our technicians are
- [A Troublesome Contents Line Item](https://www.candrmagazine.com/a-troublesome-contents-line-item/) - A contents packout is typically billed as time and material using the Xactimate labor line item CPS LAB. The supporting F9 note might say something like, “five technicians X seven hours/day X three days”. In this example, this would normally be enough to justify the 105 labor hours. Unfortunately, there is a circumstantial context that
- [IICRC S410 Standard Available for Third Limited Public Review](https://www.candrmagazine.com/iicrc-s410-standard-available-for-third-limited-public-review/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has opened the third limited public review for the Draft IICRC S410 Standard for Professional Cleaning of the Built Environment for Infection Prevention and Control. Download the Substantive Changes made to the draft S410 Standard since the second public review, and submit your comments online from
- [Trivest Announces Sale of HighGround Restoration Group](https://www.candrmagazine.com/trivest-announces-sale-of-highground-restoration-group/) - Trivest Partners LP (“Trivest” or “Firm”), a leading private equity firm focused on investing in founder and family-owned businesses, today announced that Trivest Discovery Fund I has completed the sale of its portfolio company HighGround Restoration Group, Inc. (“HighGround” or “Company”) to Knox Lane. Terms of the sale were not disclosed. Headquartered in Dallas, TX,
- [Wildfire Risk Uncovered: The Data Behind Disaster](https://www.candrmagazine.com/wildfire-risk-uncovered-the-data-behind-disaster/) - How does CoreLogic predict wildfire risk, and why was the recent Southern California wildfire no surprise? Jon Schneyer, Director of Research & Content at Corelogic, breaks down how data, property analytics, and restoration efforts intersect to shape better risk management, underwriting, and recovery strategies.
- [ATI Restoration Hosts Industry Event in Phoenix, Welcoming Industry Leaders](https://www.candrmagazine.com/ati-restoration-hosts-industry-event-in-phoenix-welcoming-industry-leaders/) - Phoenix, AZ (March 19, 2025) – ATI Restoration (ATI), an industry leader in restoration services, proudly hosted an impactful trade event at its Phoenix, AZ location on February 26, 2025. This one-day event brought together 130 professionals from across the United States and Canada, including several board members of the Restoration Industry Association (RIA), for
- [BluSky Restoration Adds Maria Surgnier to Leadership Team as Portland Office Vice President](https://www.candrmagazine.com/blusky-restoration-adds-maria-surgnier-to-leadership-team-as-portland-office-vice-president/) - Military background and experience in management and restoration provides her with tools for success. BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the hiring of Maria Surgnier as vice president of the Portland, OR office. In her new role, Maria will be responsible for managing BluSky’s Portland office operations
- [The Traveling Circus](https://www.candrmagazine.com/the-traveling-circus/) - The restoration industry is evolving, and so are its events. What do restorers really want from conferences? How has the conversation around industry gatherings changed since COVID? And what new opportunities are on the horizon? In this episode, we’re diving into the shifting event landscape, the feedback organizers are hearing, and what’s next for some
- [Mastering the Balance Between Push and Pull Marketing](https://www.candrmagazine.com/mastering-the-balance-between-push-and-pull-marketing/) - “Push to make the sale. Build the relationship. Win the business.” This mantra has guided countless professionals in the restoration industry. While it holds some truth, it’s only half the story. Leaning solely on the “push” approach can be limiting. The secret to success in restoration sales lies in balancing “push” and “pull” marketing techniques
- [Stellar Service Brands Welcomes Zach Munroe as Vice President of Franchise Development; Announces Key Leadership Promotions](https://www.candrmagazine.com/stellar-service-brands-welcomes-zach-munroe-as-vice-president-of-franchise-development-announces-key-leadership-promotions/) - Stellar Service Brands, the parent company of Restoration 1, bluefrog Plumbing + Drain, and Softroc, is pleased to announce the appointment of Zach Munroe as vice president of franchise development. This strategic hire aligns with Stellar Service Brands' mission to empower passionate individuals to build prosperous futures through small business ownership. Munroe brings extensive experience
- [When Vision Becomes Reality - Chasing the Vision Season 2, Episode 1](https://www.candrmagazine.com/when-vision-becomes-reality-chasing-the-vision-season-2-episode-1/) - Welcome back to season 2 of Chasing the Vision, in partnership with ⁠⁠Exit Strategies 360⁠ and Violand Management Associates! We're VERY excited to have a special guest joining on episode 1! Chuck Violand, founder of Violand Management Associates, talks with Tim Hull, JT Kraai, and Michelle about Violand's recent transfer of ownership as well as
- [Why Aren’t Candidates Calling Me Back?](https://www.candrmagazine.com/why-arent-candidates-calling-me-back/) - Dear Kristy, Why Aren’t Candidates Calling Me Back? One of the biggest frustrations I hear from hiring managers is, “Why do candidates ghost me?” You invest time in reviewing résumés, scheduling interviews, and making offers—only to be met with silence. It’s frustrating, but before blaming the candidates, take a step back and evaluate your process.
- [The Shift from Hustle to Strategy: What Seasoned Entrepreneurs Know About Business Value](https://www.candrmagazine.com/the-shift-from-hustle-to-strategy-what-seasoned-entrepreneurs-know-about-business-value/) - There’s a huge difference between first-generation business owners and those who’ve built, scaled, and exited multiple times. The gap? Mindset. Most first-time entrepreneurs treat their business like an extension of themselves. Their identity is wrapped up in it, and they run on emotion, hustle, and sheer willpower. They ride the highs and lows, convinced that
- [Restoration Affiliates (RA) Announces the Board of Directors for 2025-2026](https://www.candrmagazine.com/restoration-affiliates-ra-announces-the-board-of-directors-for-2025-2026/) - Restoration Affiliates (RA) is pleased to announce the Board of Directors for 2025-2026. 2025-2026 RA Board of Directors President Chris Hembrough Peerless Cleaning & Restoration Executive Vice President & VP of Business Development Jacob Houk Hays + Sons Complete Restoration Treasurer Debra Watkins Alert Disaster Restoration Secretary and Chair of Administration Rick Giertsen, Jr. Giertsen
- [The Delicate Dance of Humidity Control: A Restorer’s Tale](https://www.candrmagazine.com/the-delicate-dance-of-humidity-control-a-restorers-tale-2/) - In the realm of restoration, where time is of the essence, controlling humidity is both an art and a science. Envision a water-damaged structure, its walls saturated with moisture, and a team of restoration professionals racing against the clock to mitigate further damage. This scenario sets the stage for our narrative. Initial Assessment and Strategy
- [Well Equipped LLC Celebrates Rapid Expansion Across Multiple States](https://www.candrmagazine.com/well-equipped-llc-celebrates-rapid-expansion-across-multiple-states/) - Well Equipped LLC, a family-run business specializing in top-tier restoration equipment rentals, is proud to announce its rapid growth and expansion across the United States. With primary locations in Connecticut and Texas, the company has strategically established drop yards in Tennessee and Florida, positioning itself to better serve clients nationwide. Founded with a passion for
- [magicplan and Epic Estimates Announce Partnership to Provide Expert Estimating Solutions](https://www.candrmagazine.com/magicplan-and-epic-estimates-announce-partnership-to-provide-expert-estimating-solutions/) - New magicplan Pro Estimate+ enables seamless estimate requests and instant on-site Scope of Work, T&M estimating magicplan, a leader in AI-powered restoration and claims technology, is excited to announce a strategic partnership with Epic Estimates, a trusted provider of Xactimate® and CoreLogic estimates. This collaboration introduces magicplan Pro Estimate+, a product that allows restoration professionals
- [Transform Customer Engagement with Chatbots and Predictive Analysis](https://www.candrmagazine.com/transform-customer-engagement-with-chatbots-and-predictive-analysis/) - Editor’s Note: At C&R, our reach extends beyond the U.S., connecting with restoration professionals in Canada, Australia, and beyond. As part of our global industry, we value the insights and expertise of our international contributors and the diverse perspectives they bring to the restoration community. Introduction Imagine a customer landing on your website at 11
- [RIA Expands Accessibility: Position Papers Now Available in Spanish and French](https://www.candrmagazine.com/ria-expands-accessibility-position-papers-now-available-in-spanish-and-french/) - The Restoration Industry Association (RIA) is proud to announce that all existing AGA Position Papers have now been translated into Spanish and French, enhancing accessibility for restoration professionals across North America and beyond. This milestone was made possible through the dedicated efforts of Luis Suarez and ReStor Right Bilingual Academy for the Spanish translations, and
- [Ten Years + Counting: Finding a Home in Restoration](https://www.candrmagazine.com/ten-years-counting-finding-a-home-in-restoration/) - April 15th marks my 10th anniversary in the restoration industry. Since I’m only 25, I’m not sure how I could work in any industry for that long, but alas, here we are! (If you just rolled your eyes like I did writing that, my sincere apologies. I’ll buy you a drink at the next show.)
- [New Year, New Opportunities: And a Quick Lesson from a 5-Year-Old](https://www.candrmagazine.com/new-year-new-opportunities-and-a-quick-lesson-from-a-5-year-old/) - We made it to 2025! Can you believe it? If you are like me, I am excited for what the new year will bring, and thankful for the many lessons I learned in 2024. At C&R, we have some fun things up our sleeves for the new year! A few of them will be revealed
- [Pivot My Biz Welcomes Debbie Bogar as Newest Facilitator](https://www.candrmagazine.com/pivot-my-biz-welcomes-debbie-bogar-as-newest-facilitator/) - Pivot My Biz is thrilled to welcome Debbie Bogar as the newest Facilitator to join our growing team. With a wealth of experience in financial management, operational leadership, and strategic planning within the restoration industry, Debbie brings an unparalleled depth of expertise that will greatly benefit our members. Debbie’s career spans over three decades, most
- [Industry Veterans Launch Global Catastrophe Training with Scenario-Based Training](https://www.candrmagazine.com/industry-veterans-launch-global-catastrophe-training-with-scenario-based-training/) - The Global Catastrophe Training initiative was launched a few months ago by two restoration industry leaders, Leanne Welsh and Christopher Carter. Recognizing a gap in real-world, scenario-based training for restoration contractors, they created a program focused on teaching efficient management of Catastrophe Large Loss job sites. Driven by their understanding of field challenges and common
- [An 8-Step Formula for Creating Your Unique Selling Proposition](https://www.candrmagazine.com/an-8-step-formula-for-creating-your-unique-selling-proposition/) - Restoration and cleaning is a highly competitive and mature market. Working with clients in three countries, we never hear the words, “I’m the only restorer in town!” Instead, everyone is mentioning the competitor next door, the one down the block, and the new one that just opened one street over and was probably started by
- [INTRConnect 2025: Wildfires, Recovery, and What’s Next](https://www.candrmagazine.com/intrconnect-2025-wildfires-recovery-and-whats-next/) - Garret Gray, President, Protect Insurance Solutions at CoreLogic, is back on the podcast to give an update of his personal experience during the California wildfires and share more information about INTRConnect this year! Garret talks with Michelle about: Latest updates on the wildfires The decision-making process behind postponing INTRConnect What attendees can expect from this
- [PuroClean’s PuroVet Program Announced as Lead Sponsor of Tunnel to Towers Celebrity Golf Outing in Support of Veterans, Police, and Firefighters](https://www.candrmagazine.com/purocleans-purovet-program-announced-as-lead-sponsor-of-tunnel-to-towers-celebrity-golf-outing-in-support-of-veterans-police-and-firefighters/) - PuroVet Program Strengthens Commitment to Veterans with Community Support Initiative PuroVet, PuroClean’s veteran program, is honored to be the Lead Sponsor of the Tunnel to Towers Celebrity Golf Outing, held at Trump International Golf Club on March 31, 2025. This premier event supports veterans, police officers, and firefighters, raising crucial funds to aid those who
- [M&A Market Update: Q1 2025 | Main Street Restorer](https://www.candrmagazine.com/ma-market-update-q1-2025-main-street-restorer/) - “Main Street Restorer” is a new inspiring video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of Restoration Brokers of America, helping entrepreneurs discover innovative solutions and strategies for success. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future
- [Market Update: 2024 Insights, 2025 Trends, and How Restorers Can Stay Ready](https://www.candrmagazine.com/market-update-2024-insights-2025-trends-and-how-restorers-can-stay-ready/) - Welcome back to the first market update of 2025! Aaron Brunko, President of Verisk Property Estimating Solutions, and David Obert, Chief Product Officer at Verisk Property Estimating Solutions are back to share insights from 2024, the trends to look out for in 2025, how restorers can diversify to stay up on volume when weather is
- [Lessons from 9/11: A Cautionary Tale for California Wildfire Cleanup](https://www.candrmagazine.com/lessons-from-9-11-a-cautionary-tale-for-california-wildfire-cleanup/) - The cleanup of the World Trade Center site after the September 11, 2001, attacks took nine months and cost billions. The dust from the pulverized towers was toxic and affected the health of thousands of workers. Additionally, the 9/11 cleanup revealed significant issues with untrained responders, many of whom were not fully prepared for the combined
- [The Biggest Launch in Rotobrush History – Power, Portability, and Innovation Like Never Before](https://www.candrmagazine.com/the-biggest-launch-in-rotobrush-history-power-portability-and-innovation-like-never-before/) - Rotobrush is making history with its largest product launch ever, unveiling the BrushBeast DR Black Edition, BrushBeast DR Red Edition, and the redesigned SpeedTray Carrier. These new innovations are designed to give contractors more control, greater efficiency, and unmatched performance on every job. For decades, Rotobrush has led the air duct cleaning industry, continuously pushing
- [Spot On Marketing in 60 Seconds - Reach, Capture, Convert](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-reach-capture-convert/) - Every successful marketing strategy revolves around three key steps: Reach, Capture, and Convert. These pillars guide how businesses attract potential customers, engage with them, and ultimately turn them into loyal clients. Whether you're running social media campaigns, investing in SEO, or refining your sales process, understanding and implementing these steps can significantly impact your business
- [Amid Risks and Uncertainty, Ontario Contractors Remain Confident](https://www.candrmagazine.com/amid-risks-and-uncertainty-ontario-contractors-remain-confident/) - Annual OCS survey finds contractors are expecting continued business growth in 2025 Ontario non-residential building contractors remain confident in continued business growth through 2025, despite an uncertain and sometimes tumultuous political landscape to start the year, the annual Ontario Construction Secretariat Contractor Survey found. The survey, which was released today at the OCS’s 25th Annual
- [Miles from the Wildfires: How Smoke Impacts Business Equipment Far from Ground Zero](https://www.candrmagazine.com/miles-from-the-wildfires-how-smoke-impacts-business-equipment-far-from-ground-zero/) - OVERVIEW This discussion is intended for business owners, property managers, and anyone tasked with protecting and restoring commercial operations. It focuses on a wide-ranging overview: How smoke contamination arises The typical composition of smoke Why it can damage or destroy sensitive equipment The importance of correct decontamination Lessons learned from recent wildfires and other large-scale
- [EC Restore Welcomes Allen Reid as Director of Client Sales](https://www.candrmagazine.com/ec-restore-welcomes-allen-reid-as-director-of-client-sales/) - Former CORE Group National Account Director Takes on the Competitive Rhode Island Restoration Market for His Next Career Challenge. EC Restore is delighted to announce the addition of Allen Reid as the company’s new Director of Client Sales. With a proven track record in the restoration industry and deep expertise in business development, Reid will
- [Advantage, Experts in Clean Joins Forces with Excel Cleaning & Restoration Supplies to Strengthen Brand and Customer Experience](https://www.candrmagazine.com/advantage-experts-in-clean-joins-forces-with-excel-cleaning-restoration-supplies-to-strengthen-brand-and-customer-experience/) - Excel Cleaning & Restoration Supplies is excited to announce the integration of Advantage Experts in Clean under the Excel Supplies brand. This strategic move unifies two trusted industry leaders, enhancing operations, expanding product offerings, and delivering an elevated customer experience. What This Means for Customers By consolidating Advantage Experts in Clean into Excel Supplies, customers
- [8 Women in Restoration Share About Their Career, Leadership, and Why They Love What They Do](https://www.candrmagazine.com/8-women-in-restoration-share-about-their-career-leadership-and-why-they-love-what-they-do/) - Every year during Women in Construction Week, we take the opportunity to shine a light on some of the incredible women in restoration. In this feature, eight industry leaders share the defining moments that shaped their careers, the advice they’d give to their younger selves, and why they love what they do. Their responses offer
- [RIA AGA Canada Releases Prompt Pay Position Paper to Support Restoration Industry](https://www.candrmagazine.com/ria-aga-canada-releases-prompt-pay-position-paper-to-support-restoration-industry/) - The Restoration Industry Association (RIA) Advocacy and Government Affairs (AGA) Canada is proud to announce the release of its first Prompt Pay Position Paper, a vital resource designed to help restoration professionals navigate prompt payment legislation across Canada. Prompt payment legislation has been enacted at the federal level and in Ontario, Saskatchewan, and Alberta, with
- [RIA Submits Request for NAICS Code to Recognize Emergency Restoration Services](https://www.candrmagazine.com/ria-submits-request-for-naics-code-to-recognize-emergency-restoration-services/) - The Restoration Industry Association (RIA) is proud to announce the formal submission of a request to the federal government for the establishment of a new six-digit NAICS code—624231: Emergency Restoration Services—as part of the 2027 NAICS review. This initiative, led by the RIA NAICS Code Task Force, a group that originated from the AGA Legislative
- [CoStar Group Completes Acquisition of Matterport, Ushering in A New Era of 3D Digital Twins and AI-Powered Real Estate Innovation](https://www.candrmagazine.com/costar-group-completes-acquisition-of-matterport-ushering-in-a-new-era-of-3d-digital-twins-and-ai-powered-real-estate-innovation/) - CoStar Group and Matterport to deepen their focus in AI, computer vision, and machine learning, advancing property insights and driving the growth of digital twin technology across the global commercial and residential real estate sector CoStar Group, Inc. (NASDAQ: CSGP), a leading provider of online real estate marketplaces, information, and analytics in the property markets,
- [DocuSketch Hits One Million Claims Processed, Hires New Leadership](https://www.candrmagazine.com/docusketch-hits-one-million-claims-processed-hires-new-leadership/) - Following growth milestones, DocuSketch adds two key leaders to accelerate growth and scale for current demand DocuSketch, the leading provider of technology that helps carriers and restoration businesses accurately and efficiently streamline the claims process, announced today it has surpassed one million claims processed. This milestone represents a key growth marker for DocuSketch as a
- [KickCharge® Creative Acquires Levergy®, Digital Marketing Company](https://www.candrmagazine.com/kickcharge-creative-acquires-levergy-digital-marketing-company/) - Agency Expands Offerings to Become One-Stop-Solution for the Trades Washington, NJ – KickCharge Creative, a New Jersey-based branding and marketing agency, announces its acquisition of Levergy, a premier digital marketing agency. Both companies specialize in meeting the unique and specific needs of home service businesses. By combining Levergy’s full suite of digital marketing services
- [Can You Share Your "Ask Afraid" Story? ](https://www.candrmagazine.com/can-you-share-your-ask-afraid-story/) - Q: Can you please share your "ask afraid" story? JT says: Happily. A client recently said, “I should’ve called you years ago.” Out of curiosity, I asked why he hadn’t? He looked at his wife, then at me, he paused, “I was afraid.” He continued, “…of what you’d find. Or what our retirement would look
- [Does Your Competitor Just Have Better Employees?](https://www.candrmagazine.com/does-your-competitor-just-have-better-employees/) - As a small business owner, a man who we’ll call “Bob”, has noticed that workflow and profitability have slowed over a period of time, which is making him uncomfortable. Bob’s office isn’t far from his rival competitor (Better Construction, Inc., aka BCI), and he notices their trucks consistently leaving the BCI yard every morning. As
- [The Great Shift Away from PERC: What Does this Mean for Contents and Textile Cleaning and Restoration?](https://www.candrmagazine.com/the-great-shift-away-from-perc-what-does-this-mean-for-dry-cleaners-and-the-restoration-industry/) - For decades, perchloroethylene (PERC) has been the main solvent used in dry cleaning, because of its ability to remove stubborn stains and grease. However, PERC can be aggressive on certain fibers and can strip dyes from fabrics. It is considered a reproductive toxicant, neurotoxicant, environmental pollutant, and potential human carcinogen and has documented immunological effects.
- [2025 Restoration Trends](https://www.candrmagazine.com/2025-restoration-trends/) - As we enter the new year, it’s a great time to reflect on how far the restoration industry has come and where it’s heading. Last year, Phillip shared his predictions for 2024 and recently published his scorecard on his predictions, providing an honest and insightful look at the trends that have shaped our industry in
- [CORE Group Hires Matt Hensley as Senior Vice President of Revenue](https://www.candrmagazine.com/core-group-hires-matt-hensley-as-senior-vice-president-of-revenue/) - Property Restoration Industry’s Most Exclusive Contractor Network Hires Industry’s Finest CORE Group hired Matt Hensley as Senior Vice President of Revenue. Matt will oversee our Sales Team on both the Client and Member side of CORE, as well as expanding market opportunities and strengthening partnerships. With a career spanning nearly two decades, Matt has held
- [Insurcomm Continues Expansion With New Office Opening in Foxborough, Massachusetts](https://www.candrmagazine.com/insurcomm-continues-expansion-with-new-office-opening-in-foxborough-massachusetts/) - Insurcomm, a leading provider of restoration and construction services across the United States, is excited to announce the opening of its newest office location in Foxborough, Massachusetts. This latest expansion marks a significant milestone in the company's growth and commitment to providing exceptional service to its customers throughout the region. The new office, located at
- [BluSky Restoration Adds Ray Lawrence to Leadership Team as Columbus, OH Office Vice President](https://www.candrmagazine.com/blusky-restoration-adds-ray-lawrence-to-leadership-team-as-columbus-oh-office-vice-president/) - Vast construction experience and natural leadership style will help elevate BluSky in this market BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the hiring of Ray Lawrence as vice president of the Columbus, OH office. In his new role, Ray will be responsible for managing BluSky’s Columbus office operations
- [Grow Your Cleaning Business: Investing in Tech That Actually Works](https://www.candrmagazine.com/grow-your-cleaning-business-investing-in-tech-that-actually-works/) - Running a cleaning business means doing far more than ensuring properties sparkle. You're juggling customer relationships, processing recurring payments, and making sure your crews arrive on time with the right information. The daily grind can be overwhelming without the right systems in place. Today's technology can transform how you manage and grow your cleaning company
- [Big Picture Transformation for the Mold Industry: The Opportunity to Modernize, Innovate, and Affect the Healing Potential of Millions](https://www.candrmagazine.com/big-picture-transformation-for-the-mold-industry-the-opportunity-to-modernize-innovate-and-affect-the-healing-potential-of-millions/) - Introduction The mold remediation industry is lagging behind science. For years, it has failed to adapt to noteworthy scientific evidence highlighting the serious health risks associated with water-damaged buildings and the mold and other microbial contamination they can harbor. Additionally, the industry tends to overlook abundant evidence indicating that mold and its by products pose
- [What’s Best for Your Bottom Line: The Hire vs. Tech vs. Outsource Debate](https://www.candrmagazine.com/whats-best-for-your-bottom-line-the-hire-vs-tech-vs-outsource-debate/) - Almost all business leaders face common challenges -- scaling, improving profitability, and maintaining business health. The restoration industry is no exception, though approaches can vary. For some, success hinges on a strong workforce. Since this is a service-driven industry, hiring skilled employees, offering competitive pay, and fostering a positive work environment are key to retention
- [Celebrating 20 Years: How Reets Changed the Game in Restoration](https://www.candrmagazine.com/celebrating-20-years-how-reets-changed-the-game-in-restoration/) - We are very excited to have Jeremy Reets, Founder of Reets Drying Academy, on the podcast to celebrate 20 years of Reets Drying Academy and share the journey Jeremy has taken to today, Reets family culture, how training needs have changed over the years, the value of education, and MORE!
- [The Three Major Challenges Facing Independent Restorers—and How to Overcome Them](https://www.candrmagazine.com/the-three-major-challenges-facing-independent-restorers-and-how-to-overcome-them/) - The restoration industry is shifting rapidly, and independent restorers face an uphill battle to stay competitive. While consolidation, evolving claims management, and technological advancements reshape the market, those who fail to adapt will struggle to survive. This article outlines the three biggest challenges restorers must address and provides a clear roadmap to overcoming them. Challenge
- [Proper Product Selection](https://www.candrmagazine.com/proper-product-selection/) - A happy customer at the end of the job is always the goal. A happy customer several years down the road is even better. Installing the right product for their situation will help maintain a happy customer. How Do You Know What to Choose? While the decision for the final product at times becomes
- [BluSky Restoration Elevates Candi Palacio to Vice President of Ogden, Utah Office](https://www.candrmagazine.com/blusky-restoration-elevates-candi-palacio-to-vice-president-of-ogden-utah-office/) - Construction background and restoration knowledge prepared her for this leadership position BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced the promotion of Candi Palacio as vice president of the Ogden, UT office. In her new role, Candi will be responsible for managing BluSky’s Ogden office operations including business development,
- [From Chaos to Control: Keeping Track to Stay on Track](https://www.candrmagazine.com/from-chaos-to-control-keeping-track-to-stay-on-track/) - Disaster restoration contractors face numerous challenges when managing contents restoration projects, but none more critical than accurate inventory and detailed documentation. These elements form the foundation of successful restoration efforts, streamlining the claims process and ensuring client satisfaction. To excel in this field, contractors must adopt a systematic approach that leverages cutting-edge technology and meticulous
- [Elevate Your Business at the 2025 RIA International Restoration Convention & Industry Expo](https://www.candrmagazine.com/elevate-your-business-at-the-2025-ria-international-restoration-convention-industry-expo/) - The RIA’s Restoration Convention & Industry Expo is the restoration industry’s most anticipated event of the year, taking place April 28-30, 2025, in West Palm Beach, Florida. Attendees will be able to elevate their restoration business by experiencing Next-level networking with industry peers and leaders Insights and innovations with the latest restoration product trends in
- [Playing the TPA Game](https://www.candrmagazine.com/playing-the-tpa-game/) - For some restorers, just hearing the word ‘TPA’ is enough to raise their heart rate, stir up some deep-seated rage, and maybe even a little perspiration. That may be a slight exaggeration, but the truth is that TPAs can illicit some passionate feelings within the restoration community. Don’t get me wrong, the documentation requirements, performance
- [Spot On Marketing in 60 Seconds - Using AI for Social Media Captions](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-using-ai-for-social-media-captions/) - Writing engaging social media captions can sometimes feel like a creative block. Whether you're running a business, managing a brand, or just trying to create more engaging posts, finding the right words isn’t always easy. That’s where AI tools come in! AI can help spark fresh ideas, refine your messaging, and make your captions more
- [What’s the Key to Authentic Recruiting?](https://www.candrmagazine.com/whats-the-key-to-authentic-recruiting/) - Dear Kristy, What’s the Key to Authentic Recruiting? In the fast-paced world of recruiting, getting lost in the sea of job descriptions, résumés, and automated messages is easy. But the heart of successful recruiting lies in something simpler: building authentic relationships. This week, a candidate asked, “Why should I choose your client’s company over another?”
- [Scaling Your Business: A Path of Learning and Leveling Up](https://www.candrmagazine.com/scaling-your-business-a-path-of-learning-and-leveling-up/) - I just wrapped up a great conversation with someone who’s seen it all in business. We got deep into a topic that every entrepreneur eventually wrestles with: growth. In this industry, we live on the extremes. One week, you’re firing on all cylinders, everything is clicking, and it feels like you’re at the top of
- [Frances Zoellner Appointed as Sales Regional Vice President, Mountain West Region at ATI Restoration](https://www.candrmagazine.com/frances-zoellner-appointed-as-sales-regional-vice-president-mountain-west-region-at-ati-restoration/) - ATI Restoration (ATI), one of the largest and most trusted names in disaster recovery and remediation, is pleased to announce the appointment of Frances Zoellner as Regional Vice President of the Mountain West Region. Frances will oversee a team of Business Development Managers throughout the company’s Mountain West Region, driving the organization’s continued growth and
- [Insurcomm Announces  Kelly Brewer as New Chief Executive Officer](https://www.candrmagazine.com/insurcomm-announces-kelly-brewer-as-new-chief-executive-officer/) - Portsmouth, NH – February 13, 2025 – Insurcomm, a leading provider of restoration and construction services across the United States, is pleased to announce the appointment of Kelly Brewer as the new Chief Executive Officer. Kelly succeeds Doug Indelicato, who will step into a pivotal role leading Insurcomm’s sales and marketing efforts. Doug will focus on
- [Legacy Resto, LLC Announces New Leadership](https://www.candrmagazine.com/legacy-resto-llc-announces-new-leadership/) - Legacy Resto, LLC, a national leader in large-loss restoration and catastrophe response, announces the appointment of Jason Yoder as its new President. With decades of experience in disaster recovery and restoration, Yoder will lead the company’s continued expansion and operational excellence. As his first order of business, Yoder will oversee the opening of Legacy Resto’s
- [The Crucial Role of Restorers in Wildfire Recovery](https://www.candrmagazine.com/the-crucial-role-of-restorers-in-wildfire-recovery/) - Wildfires are a reality we’ve grown accustomed to in California, but the devastation left behind by the Eaton and Palisades Fires is unlike anything I’ve seen before. These two massive fires, burning just 48 miles apart, have changed the landscape of Southern California forever, displacing thousands and leaving communities upended and uncertain of what comes
- [RIA Launches 2025 RIA Third Party Administrator (TPA) Survey](https://www.candrmagazine.com/ria-launches-2025-ria-third-party-administrator-tpa-survey/) - The Restoration Industry Association’s (RIA) Advocacy and Government Affairs (AGA) is proud to announce the 2025 TPA Scorecard Survey. The results of this anonymous survey will be compiled and published in the 2025 TPA Scorecard Report which will be released in April 2025. Take the Survey: https://www.restorationindustry.org/ria-2025-tpa-scorecard-survey-report What is the RIA TPA Scorecard Report? The goal of this
- [Empower Brands Appoints Felicia Reeves as Chief Marketing Officer](https://www.candrmagazine.com/empower-brands-appoints-felicia-reeves-as-chief-marketing-officer/) - Industry Veteran to Lead Strategic Marketing Growth for Multi-Brand Franchisor Empower Brands, a multi-brand franchisor of premium commercial and residential services, announces the appointment of Felicia Reeves as Chief Marketing Officer. A seasoned marketing executive with a proven track record of driving growth, Reeves will lead Empower’s marketing strategy, leveraging cutting-edge data and technology to
- [Guarantee Restoration Services Expands Leadership Role as Managing Partner for W.B. Arthur Restoration in Austin, Texas](https://www.candrmagazine.com/guarantee-restoration-services-expands-leadership-role-as-managing-partner-for-w-b-arthur-restoration-in-austin-texas/) - Guarantee Restoration Services has entered into an agreement to serve as the managing partner for W.B. Arthur Restoration, a leading restoration and facility maintenance provider in Austin, Texas. This partnership marks a significant step in Guarantee Restoration’s ongoing expansion throughout the South and Gulf Coast region. Guarantee Restoration Services will oversee management operations in Austin,
- [How Many Dry Sponges Does It Take to Clean the World Trade Center?](https://www.candrmagazine.com/how-many-dry-sponges-does-it-take-to-clean-the-world-trade-center/) - Welcome back to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. In this episode, Phil & Michelle chat with Tom McGuire, owner of Large Loss Mastery, and learn more about where he started in the industry to training within the industry,
- [Commercial Restoration Company Continues Growth with New COO, William Wood](https://www.candrmagazine.com/commercial-restoration-company-continues-growth-with-new-coo-william-wood/) - Commercial Restoration Company (CRC), a leading national provider of commercial restoration and reconstruction services, is pleased to announce the appointment of William Wood as its new Chief Operating Officer (COO). With more than 36 years of leadership experience in business operations, strategic growth, and process optimization, William will help CRC build on its strong foundation
- [LearnToRestore.com and All Dry Services Join Forces to Advance Restoration Training Nationwide](https://www.candrmagazine.com/learntorestore-com-and-all-dry-services-join-forces-to-advance-restoration-training-nationwide/) - LearnToRestore.com, a leading provider of IICRC-approved restoration training, is proud to announce a strategic partnership with All Dry Services, a premier restoration company specializing in water damage, mold remediation, and property restoration services. This collaboration aims to enhance the quality and accessibility of training for restoration professionals nationwide. Through this partnership, All Dry's team will
- [BELFOR Franchise Group celebrates strong end to 2024, looks ahead to 2025 expansion](https://www.candrmagazine.com/belfor-franchise-group-celebrates-strong-end-to-2024-looks-ahead-to-2025-expansion/) - A leading residential and commercial services franchisor commemorates a successful year-end while announcing plans for new expansion efforts ANN ARBOR, Mich. — Feb. 5, 2025 — BELFOR Franchise Group, a leading global residential and commercial services franchisor, closed out 2024 on a strong note, celebrating a successful year-end and building pace for its 2025 expansion plans. “Our
- [The Hidden Costs of Misclassified Workers: How to Take Control of Your Premiums](https://www.candrmagazine.com/the-hidden-costs-of-misclassified-workers-how-to-take-control-of-your-premiums/) - When I first became a business owner, managing workers' compensation felt like navigating a maze. It was a necessary expense but one I didn't fully understand. For trade businesses like mine that had multiple labor codes for various roles, the potential for overpaying is significant. Misclassifications and inaccurate reporting can lead to inflated premiums and
- [BluSky Supports More than 250 Charities Nationwide with Over $861K in 2024](https://www.candrmagazine.com/blusky-supports-more-than-250-charities-nationwide-with-over-861k-in-2024/) - Company more than doubled the individual organizations supported from previous year BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., celebrates its charitable giving in 2024 in conjunction with partners, friends and vendors. BluSky’s 2024 philanthropy program contributed over $861,000 to more than 250 nonprofit organizations across the nation, an 11%
- [Local Service, National Reach: The Benefits of the Franchise Model](https://www.candrmagazine.com/local-service-national-reach-the-benefits-of-the-franchise-model/) - The contents restoration industry has evolved significantly over the last two decades. When CRDN entered the space in 2001, the market was largely fragmented. Independent shops worked with local restoration contractors to provide specialized services like textile restoration. Insurance carriers often had several offices per city, and each of these would have multiple adjusters per
- [Violand Management Associates Announces the Launch of Their Brand-New GPS Podcast](https://www.candrmagazine.com/violand-management-associates-announces-the-launch-of-their-brand-new-gps-podcast/) - Violand’s GPS (Growing Professional Skills) Podcast will feature business owners, key decision makers, experts, and thought leaders from disaster restoration, plumbing, HVAC, and other in-home services industries. Violand Management Associates, the premier business advisory and coaching firm serving the property restoration and home services industries, announces the launch of its brand-new podcast series, GPS Podcast,
- [ABC: Construction Hiring Historically Slow in December, Lowest Since April 2020](https://www.candrmagazine.com/abc-construction-hiring-historically-slow-in-december-lowest-since-april-2020/) - The construction industry had 217,000 job openings on the last day of December 2024, according to an Associated Builders and Contractors analysis of data from the U.S. Bureau of Labor Statistics’ Job Openings and Labor Turnover Survey. JOLTS defines a job opening as any unfilled position for which an employer is actively recruiting. Industry job
- [Industry Experts R. David Sweet & P. David Herring to Lead “Dispute Resolution & Investigation Intensive” in Tampa, FL This March – A Game-Changing Event for Claims & Restoration Professionals](https://www.candrmagazine.com/industry-experts-r-david-sweet-p-david-herring-to-lead-dispute-resolution-investigation-intensive-in-tampa-fl-this-march-a-game-changing-event-for-claims-restorati/) - Disputes have become an unavoidable aspect of the claims process, often stemming from issues that are evident from the project initiation and all the way to the conclusion. To drive better outcomes for all parties, the industry must leverage stronger data and adopt proactive strategies for efficient dispute resolution. By enhancing complete investigations, implementing clear
- [Expanding Advocacy: RIA Adds Mark Springer for Carrier Relations](https://www.candrmagazine.com/expanding-advocacy-ria-adds-mark-springer-for-carrier-relations/) - In this episode, Michelle chats with Mark Springer, RIA’s New Carrier Relations Advocate, about his bold 2019 thesis stating that if restoration companies didn’t unite and advocate for sustainable claims practices, the industry could cease to exist within a decade. Fast forward to today, Mark shares the major wins of the AGA, his new role,
- [The Economic Benefits of Epoxy Repairs: Addressing Rising Material Costs in Restoration](https://www.candrmagazine.com/the-economic-benefits-of-epoxy-repairs-addressing-rising-material-costs-in-restoration/) - Epoxy repairs fix cracked bricks, concrete, roofing tiles, and wood windows, offering a cost-effective, versatile solution for various applications. The restoration industry faces mounting challenges as material and labor costs continue to rise. Traditional repair methods, which often involve full-scale replacements, are becoming increasingly impractical for both businesses and property owners. Epoxy repairs offer a
- [How Do I ‘Pre-negotiate’ the Sale of My Business?](https://www.candrmagazine.com/how-do-i-pre-negotiate-the-sale-of-my-business/) - Q: How do I ‘pre-negotiate’ the sale of my business? JT says: There can be millions of dollars at stake when ‘pre-negotiating’ the sale of your business. Yes… millions. How? Right Advisor: Recently there’s an influx of buyers/buyer’s agents offering to value & sell your business. None of them are working for you! An advisor
- [7 Tips for Building Relationships at Industry Events in 2025](https://www.candrmagazine.com/7-tips-for-building-relationships-at-industry-events-in-2025/) - The restoration industry is no stranger to passionate debates—whether about TPAs, insurance battles, or workforce challenges. Amid these discussions, industry shows and events stand out as invaluable opportunities to connect, learn, and grow professionally. Options on where to spend your time interacting, networking, and learning with industry peers have never been more abundant. The first
- [Neighborly® Appoints Reese Neumann as Chief Growth Officer](https://www.candrmagazine.com/neighborly-appoints-reese-neumann-as-chief-growth-officer/) - Neighborly®, the world's largest home services company, today announced the appointment of Reese Neumann to the newly created role of Chief Growth Officer. He will serve as a member of Neighborly’s corporate leadership team and report directly to CEO Mike Davis. “We are extremely fortunate to have the wealth of experience that Reese brings to
- [magicplan Launches magicplan PRO: The First Real-Time Collaborative Platform for Restoration & Claims Professionals](https://www.candrmagazine.com/magicplan-launches-magicplan-pro-the-first-real-time-collaborative-platform-for-restoration-claims-professionals/) - Announces new AI Feature to Automatically Create Carrier-Compliant Reports without Manual Input. magicplan, a leader in AI-powered restoration and claims technology, today introduces magicplan PRO, the first real-time collaborative platform designed for restorers, adjusters, and claims professionals. With instant field documentation, seamless estimating, and AI-powered inspections, magicplan PRO changes how teams work - enabling unlimited
- [IICRC Standards Available for Second Limited Public Review](https://www.candrmagazine.com/iicrc-standards-available-for-second-limited-public-review/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has opened the second limited public review for the following Standards: Draft IICRC S410 Standard for Professional Cleaning of the Built Environment for Infection Prevention and Control. Download the Substantive Changes made to the draft S410 Standard since the first public review, and submit your comments
- [EZG Manufacturing Unveils Hog Support®: Essential Tool for Masonry Restoration and Repair](https://www.candrmagazine.com/ezg-manufacturing-unveils-hog-support-essential-tool-for-masonry-restoration-and-repair/) - EZG Manufacturing, a leader in innovative construction and masonry equipment, proudly announces the release of Hog Support®, a cutting-edge tool designed to provide reliable support during masonry restoration, renovation, and repair projects. Hog Support®: A Game-Changer for Masonry Repair Hog Support® addresses common challenges faced by restoration professionals, such as improperly installed wall ties, flashing
- [The Future of Customer Connection: A Revolution in Cleaning and Restoration](https://www.candrmagazine.com/the-future-of-customer-connection-a-revolution-in-cleaning-and-restoration/) - According to the Insurance Information Institute, water damage strikes one in 50 homes annually, with claims averaging a staggering $11,098. But here’s the real crisis – traditional restoration companies are struggling to keep up with modern demands. This industry stands at a crossroads, and the transformation is nothing short of revolutionary. The Customer Service Revolution
- [From Binders to AI: Revolutionizing Insurance Estimating in Restoration](https://www.candrmagazine.com/from-binders-to-ai-revolutionizing-insurance-estimating-in-restoration/) - Twenty years ago, when I started in the insurance industry as a carpet cleaner and flood technician, insurance estimating meant a lot of physical paperwork to lug around from job site to job site. By the time I started estimating myself a few years later, you’d have heavy three-ring binders full of carrier protocols that
- [Earthvisionz with Restoration ERP to Revolutionize Disaster Preparedness for Commercial Restoration Clients](https://www.candrmagazine.com/earthvisionz-with-restoration-erp-to-revolutionize-disaster-preparedness-for-commercial-restoration-clients/) - National Agreement Enhances Disaster Readiness and Response for Commercial Facilities Restoration ERP, a cutting-edge provider of cloud-based disaster preparedness platform and apps, today announced a groundbreaking partnership with Earthvisionz, a leading threat tracking platform that empowers restoration companies to alert clients about oncoming threats and assess possible damage. This collaboration marks a significant leap forward
- [7 Tips for Providing Disaster Relief](https://www.candrmagazine.com/7-tips-for-providing-disaster-relief/) - It’s hard not to be moved by the devastation we see from natural disasters, such as the wildfires in Southern California. We see stories of neighbors and local businesses pulling together to provide food, clothing and shelter to those affected. Trained restoration professionals have a unique skill set to add. They know how to
- [Jenkins Restorations Celebrates 50 Years of Excellence](https://www.candrmagazine.com/jenkins-restorations-celebrates-50-years-of-excellence/) - Jenkins Restorations is thrilled to celebrate its 50th anniversary in 2025, marking half a century of unparalleled service, growth, and restoration excellence. Founded in 1975 by Russ Jenkins Jr. and his two sons, Warren and Russ III, the company began with a mission to build churches and schools in Northern Virginia. Today, Jenkins Restorations stands
- [CoreLogic Provides Enhanced Visualization and Portfolio Impacts on the Los Angeles Wildfires Through New Strategic Relationship with Vexcel Imaging](https://www.candrmagazine.com/corelogic-provides-enhanced-visualization-and-portfolio-impacts-on-the-los-angeles-wildfires-through-new-strategic-relationship-with-vexcel-imaging/) - New alliance will enrich CoreLogic’s proprietary CoreAI™ models with Vexcel’s industry-leading aerial imagery to understand property characteristics CoreLogic®, a leader in global property information, analytics and data-enabled solutions, announced a new strategic alliance with Vexcel Imaging, a global leader in aerial imagery. Vexcel will provide CoreLogic with aerial imagery from the U.S., Canada, Western Europe
- [Strategies and Applications for Predictive Management](https://www.candrmagazine.com/strategies-and-applications-for-predictive-management/) - In 2017, there were 9,560 wildfires in the state of California that burned over 1.5 million acres of land, many of which affected heavily populated areas around Los Angeles. During these events, I had the privilege of working with a client who made some bold moves in asset acquisition based on predictable weather patterns and
- [The Promise of AI: Predictability in AR](https://www.candrmagazine.com/the-promise-of-ai-predictability-in-ar/) - There’s a lot of talk about the promise of AI and technology in the restoration industry. But there’s more than one flavor of technology. Wonder where it’s headed in AR, specifically in claims management? AI has tremendous promise because there’s so many moving parts with every claim. Here’s some examples of how it can be
- [Wildfire Recovery Update: What’s Really Happening on the Ground](https://www.candrmagazine.com/wildfire-recovery-update-whats-really-happening-on-the-ground/) - As we continue the California Wildfire coverage, Kyle Bias, Regional VP of the West at ATI Restoration, joins the podcast to share what the last few weeks have been like for his team, how it compares to other wildfire events in the past, advice for restorers outside of California, laws and regulations that restorers should
- [From Combat to Corporate: A Veteran's Journey to Leading PuroClean’s Growth](https://www.candrmagazine.com/from-combat-to-corporate-a-veterans-journey-to-leading-purocleans-growth/) - We are very thrilled to have Steve White, President & COO of PuroClean and fellow YOOPER, on the podcast! He and Michelle talk about PuroClean's recent massive growth, the vision for the next 5-10 years, Steve's take on the 2024 restoration claim volume, how past military experience has shaped his approach to leading initiatives like
- [PuroClean Looks to Strengthen Brand Presence and Expand Reach Across Tennessee](https://www.candrmagazine.com/puroclean-looks-to-strengthen-brand-presence-and-expand-reach-across-tennessee/) - The Paramedics of Property Damage Target the Volunteer State for Continued Franchise Development PuroClean, one of the nation’s top franchise brands in property restoration and remediation, is actively seeking expansion opportunities in Tennessee, with multiple territories available in key cities, including Memphis, Nashville, and Knoxville. Currently, there are two territories available in Memphis, three in
- [Navigating the Evolving Insurance Landscape: A Glimmer of Hope for Restoration Businesses](https://www.candrmagazine.com/navigating-the-evolving-insurance-landscape-a-glimmer-of-hope-for-restoration-businesses/) - The global insurance industry significantly impacts restoration companies on a local level. Natural and man-made disasters can have a cascading effect for 5-10+ years. In 2024 alone, there were at least 26 separate billion-dollar disaster losses. The roughly $102 billion paid in claims through Q3 2024 was a hefty burden for insurance companies, while 2023
- [NORMI™ and MICRO Announce Strategic Alliance to Launch NORMI/MICRO Combo Membership](https://www.candrmagazine.com/normi-and-micro-announce-strategic-alliance-to-launch-normi-micro-combo-membership/) - NORMI™, the premier association for mold professionals, and MICRO, a leading organization in the indoor air quality industry, are proud to announce a groundbreaking strategic alliance. This collaboration will create the NORMI/MICRO Combo Membership, offering members of both organizations the opportunity to enjoy the combined benefits of each association. Through this partnership, NORMI and MICRO
- [Navigating the Entrepreneurial Rollercoaster](https://www.candrmagazine.com/navigating-the-entrepreneurial-rollercoaster/) - When I took over my mom's event planning business in 2006, I poured everything I had into growing it (in our best year, we did $30 million in revenue!). Then COVID hit. I don't need to tell you that no one was planning events during this time, bringing our entire business operation to a screeching
- [DocuSketch Achieves SOC 2 Type II Compliance, Bolstering Commitment to Data Security](https://www.candrmagazine.com/docusketch-achieves-soc-2-type-ii-compliance-bolstering-commitment-to-data-security/) - DocuSketch, the leading provider of technology that helps carriers and restoration businesses accurately and efficiently streamline the claims process, announced today it has successfully achieved Service Organization Control (SOC) 2 Type II Compliance through an independent audit with I.S. Partners. Meeting this security standard ensures DocuSketch is a secure technology for its users and their
- [New Standard Published: ANSI/IICRC S400 Standard for Professional Cleaning, Maintenance, and Restoration of the Commercial Built Environment](https://www.candrmagazine.com/new-standard-published-ansi-iicrc-s400-standard-for-professional-cleaning-maintenance-and-restoration-of-the-commercial-built-environment/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a new American National Standard - ANSI/IICRC S400 Standard for Professional Cleaning, Maintenance, and Restoration of the Commercial Built Environment. This standard focuses on the commercial built environment and defines frequencies, objectives, results, principles, and practices to clean, maintain, and restore the
- [1-800-Packouts Contributes to California Wildfire Relief Efforts with Matching Initiative](https://www.candrmagazine.com/1-800-packouts-contributes-to-california-wildfire-relief-efforts-with-matching-initiative/) - The leading contents and personal property restoration provider offers transportation for donations to those affected by fires In response to the devastating fires affecting those in the greater Los Angeles area, 1-800-Packouts, a national contents restoration company and Five Star Franchise brand, is matching donations dollar-for-dollar through a matching initiative on the company website. All
- [ATI Restoration Places Big Bet on Residential Segment in 2025](https://www.candrmagazine.com/ati-restoration-places-big-bet-on-residential-segment-in-2025/) - ATI Restoration (ATI), one of the largest and most trusted names in disaster recovery and remediation, has announced an ambitious strategic focus for 2025, doubling down on its commitment to the insurance market and residential restoration. With 35 years in delivering value to insurance carriers, Third-Party Administrators (TPAs), and homeowners, ATI is setting the stage
- [What Is the Best Way to Communicate with Candidates?](https://www.candrmagazine.com/what-is-the-best-way-to-communicate-with-candidates/) - Dear Kristy, What is the best way to communicate with candidates? In today’s competitive hiring market, effective communication with candidates requires a blend of transparency, personalization, and responsiveness. Here are some key approaches: Multichannel Communication: Utilize a variety of communication platforms, including email, phone calls, LinkedIn, and text, to meet candidates where they are most
- [PuroClean Named Among the Top Franchises in Entrepreneur Magazine’s Franchise 500® Ranking](https://www.candrmagazine.com/puroclean-named-among-the-top-franchises-in-entrepreneur-magazines-franchise-500-ranking/) - The Paramedics of Property Damage Keep Their Spot in the Top 100 PuroClean, one of the nation’s leading franchise brands in property restoration and remediation, was recognized as one of the top 500 franchises in Entrepreneur’s Franchise 500, the world’s first and most comprehensive franchise ranking. For 46 years, achieving placement on the annual Entrepreneur
- [Building Your Brand: The Intersection of Personal and Organizational Excellence](https://www.candrmagazine.com/building-your-brand-the-intersection-of-personal-and-organizational-excellence/) - Building a strong brand is more than just elevating a service industry business. It requires cultivating both the organizational brand and the personal brands simultaneously. This dual approach not only strengthens the company's reputation but also enhances the personal growth and career trajectory of each team member. Marc Cenedella, CEO of TheLadders.com, insightfully explains that
- [Leaving Money on the Table: How Restorers Can Maximize Their Profits](https://www.candrmagazine.com/leaving-money-on-the-table-how-restorers-can-maximize-their-profits/) - Welcome back to the very first episode of the Restoration Today Podcast in 2025! We are very excited to have Chris Tilkov, Director of Product Development and General Manager of AiME, a DocuSketch company, on the podcast to share how restorers can maximize their profits. Michelle and Chris talk through: How much the average restorer
- [Moisture Mob Winter Break 2025](https://www.candrmagazine.com/moisture-mob-winter-break-2025/) - Attend the Moisture Mob Building Envelope Survey Workshop, a two-day interactive workshop that covers “Building Envelope Moisture Surveys”. We will discuss conducting better surveys from the slab to the roof, including most systems in between. Attention will be given on understanding the “why, how, and what now” as part of your evaluation and recommendations. Moisture
- [Maui to Los Angeles: Lessons Learned and What’s Ahead for Restorers](https://www.candrmagazine.com/maui-to-los-angeles-lessons-learned-and-whats-ahead-for-restorers/) - As C&R provides ongoing coverage of the Los Angeles Wildfires, we would like to provide some inside looks from those who have been through similar situations, into what these next months and years will look like for the restoration industry. Anthony Nelson, Member Acquisition Manager at Pivot My Biz, joins Michelle and Lauren Etherington, C&R's
- [California Wildfires Update](https://www.candrmagazine.com/california-wildfires-update/) - As of January 18, 2025, multiple wildfires continue to burn across Southern California, fueled by strong winds and dry conditions. Here are the latest updates on the active fires: Palisades Fire: This fire has consumed approximately 23,713 acres near Pacific Palisades in Los Angeles. More than 5,316 structures have been destroyed, and tens of thousands
- [Spot On Marketing in 60 Seconds - Using AI to Respond to Reviews](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-using-ai-to-respond-to-reviews/) - Responding to Google reviews is more than just good etiquette—it’s a powerful way to enhance your SEO, build trust with customers, and showcase your brand voice. But if you’re unsure how to respond, AI can be your new best friend! Start by copying the customer’s review into an AI tool like ChatGPT. Ask it to
- [Mastering Fire Assessments](https://www.candrmagazine.com/mastering-fire-assessments/) - Assessing damage caused by fire, be it structural or wildfire, is an essential task. However, it is a challenging one, as there are no standard guidelines outlining the necessary criteria and potential methods for restorers to assess the damage. Nonetheless, we can gain the necessary awareness to understand fire pressure, movement, smoke, soot, odor, cleaning,
- [The Restoration Industry Association Welcomes Mark Springer as Carrier Relations Advocate](https://www.candrmagazine.com/the-restoration-industry-association-welcomes-mark-springer-as-carrier-relations-advocate/) - The Restoration Industry Association (RIA) is pleased to announce the addition of Mark Springer, CR to its advocacy team, where he will serve as the RIA’s Carrier Relations Advocate. In this role, Springer will focus on working with RIA’s Carrier Relations Task Force to develop consensus-based positions used to foster dialogue between restorers and insurance
- [Reets Drying Academy Celebrates 20 Years of Excellence with Unprecedented Offers for 2025](https://www.candrmagazine.com/reets-drying-academy-celebrates-20-years-of-excellence-with-unprecedented-offers-for-2025/) - Reets Drying Academy, a global leader in restoration training, proudly announces its 20th anniversary in 2025. Founded by Jeremy Reets, the academy has spent two decades equipping tens of thousands of restoration professionals with world-class training, earning recognition as the top restoration training academy in the world. To mark this significant milestone, Reets Drying Academy
- [NORMI Announces Exciting Upcoming Class Schedule for Early 2025](https://www.candrmagazine.com/normi-announces-exciting-upcoming-class-schedule-for-early-2025/) - NORMI, the leading authority in mold remediation, indoor air quality, and environmental training, is thrilled to announce its upcoming class schedule for February and March 2025. These comprehensive courses are designed for professionals looking to enhance their skills and knowledge in the industry. Class Schedule: February 4-6, 2025 Location: Anaheim, CA Course: CMA/CMR (Certified Mold Assessor/Remediator) Tuition: $1399.00
- [The Human Side of Selling a Business](https://www.candrmagazine.com/the-human-side-of-selling-a-business/) - Welcome back to the Season 1 FINALE of Chasing the Vision, in partnership with ⁠⁠Exit Strategies 360⁠ and Violand Management Associates! So what is human capital? Listen in as JT & Tim share their thoughts and differing opinions on the phrase "human capital", and share their thoughts on: When valuing a company, how key are
- [BELFOR Franchise Group brands honored in Entrepreneur’s prestigious Franchise 500®](https://www.candrmagazine.com/belfor-franchise-group-brands-honored-in-entrepreneurs-prestigious-franchise-500/) - ANN ARBOR, Mich. — Jan. 15, 2025 — Five brands within BELFOR Franchise Group, a leading global residential and commercial services franchisor, have been named to Entrepreneur’s Franchise 500® list, the foremost annual ranking of franchise opportunities. The 2025 edition of the Franchise 500® list names The Patch Boys, Blue Kangaroo Packoutz, redbox+ Dumpsters, Chem-Dry, and 1-800 WATER DAMAGE among the top options for prospective
- [Paul Davis Restoration Named Among the Top Franchises in Entrepreneur Magazine’s Franchise 500® Ranking](https://www.candrmagazine.com/paul-davis-restoration-named-among-the-top-franchises-in-entrepreneur-magazines-franchise-500-ranking/) - Paul Davis Restoration was recognized as one of the top 500 franchises in Entrepreneur’s Franchise 500®, the world’s first and most comprehensive franchise ranking. For 46 years, achieving placement on the annual Entrepreneur Franchise 500® has been a highly sought-after honor in the franchise industry and is recognized as an invaluable resource for potential franchisees.
- [Helixco Welcomes Greg Dillon as Chief Operating Officer and Partner](https://www.candrmagazine.com/helixco-welcomes-greg-dillon-as-chief-operating-officer-and-partner/) - Helixco, a leader in cloud-based Time and Material (T&M) billing and project management solutions, is proud to announce the appointment of Greg Dillon as Chief Operating Officer (COO) and Partner. Dillon’s leadership marks a transformational moment for Helixco as it continues to redefine standards for transparency, efficiency, and innovation in the restoration and commercial mitigation
- [BluSky Restoration Accelerates Growth with New Office in Pittsburgh, PA](https://www.candrmagazine.com/blusky-restoration-accelerates-growth-with-new-office-in-pittsburgh-pa/) - Increasing demand for services prompts expansion in Western Pennsylvania BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., continues to expand its presence with the opening of its newest office in Pittsburgh, Pennsylvania. “We're thrilled our services empower people to get back to their lives and business swiftly and safely. Our
- [All 19 Neighborly® North American Brands Named Among the Top Franchises in Entrepreneur Magazine's Franchise 500® Ranking](https://www.candrmagazine.com/all-19-neighborly-north-american-brands-named-among-the-top-franchises-in-entrepreneur-magazines-franchise-500-ranking/) - Home services franchisor makes history with all brands earning a spot on rankings for the first time, with seven brands securing the No. 1 position in their respective categories Neighborly®, the world’s largest home services company, today announced all 19 of its North American brands were recognized among the top 500 franchises in Entrepreneur’s Franchise 500®, the world’s
- [The Real Cost of Severe Weather: Decreased Confidence in Homeownership Attitudes](https://www.candrmagazine.com/the-real-cost-of-severe-weather-decreased-confidence-in-homeownership-attitudes/) - Extreme weather events continue to rise, with 24 confirmed severe weather events in the US in 2024 alone that garnered losses of over $1 billion each, compared to the 1980-2023 annual average of 8.5 events per year. While high-risk regions like Texas, Florida, North Carolina, etc., see more frequent events, these losses are not isolated.
- [California Implements One-Year Moratorium on Home Insurance Cancellations in Wildfire Zones](https://www.candrmagazine.com/california-implements-one-year-moratorium-on-home-insurance-cancellations-in-wildfire-zones/) - https://www.insurance.ca.gov/0400-news/0100-press-releases/2025/releasea005-2025.cfm In response to the unprecedented devastation caused by recent wildfires in Southern California, Insurance Commissioner Ricardo Lara has enacted a mandatory one-year moratorium preventing insurance companies from canceling or non-renewing homeowners' policies in affected areas. This measure aims to provide immediate relief to residents facing the dual challenges of property damage and potential loss
- [Understanding Fire Damage](https://www.candrmagazine.com/understanding-fire-damage/) - Fire damage is devastating to the occupants and owners of a facility. The first responders battling the fire and those technicians tasked to perform emergency services, cleaning, and remediation may be exposed to safety and health risks. The building can be impacted as a whole or in part, affecting structure materials, assemblies, and contents. Fire
- [Scott Vogel Appointed as President of the American Bio Recovery Association (ABRA)](https://www.candrmagazine.com/scott-vogel-appointed-as-president-of-the-american-bio-recovery-association-abra/) - The American Bio Recovery Association (ABRA), the leading authority in the biohazard remediation industry, is proud to announce the appointment of Scott Vogel as its newly elected President Jan 6th, 2025. With decades of experience in the biohazard remediation and environmental services industry, Vogel brings unparalleled expertise, leadership, and a forward-thinking vision to the organization.
- [Checkbook Acquires sureti to Deliver End-to-End Payment Solution for the Property Insurance Ecosystem](https://www.candrmagazine.com/checkbook-acquires-sureti-to-deliver-end-to-end-payment-solution-for-the-property-insurance-ecosystem/) - Checkbook, a trailblazer in digital payments, is thrilled to announce its acquisition of sureti, a cutting-edge digital payment solution dedicated to transforming the distribution of insurance claim proceeds. This strategic acquisition positions Checkbook at the forefront of the insurtech revolution, delivering faster, smarter, and more secure payment solutions for insurance companies and their customers. By
- [Albi Breaks Records Again: Honored Among Chicago’s Top Workplaces by Built In](https://www.candrmagazine.com/albi-breaks-records-again-honored-among-chicagos-top-workplaces-by-built-in/) - Built In today announced that Albi was named as one of the Best Places to Work in Chicago in its annual awards for 2025! This accolade celebrates Albi’s exceptional workplace culture and marks yet another step in its meteoric rise as a standout in the Chicago tech space. This recognition showcases Albi's impressive growth, groundbreaking
- [CEO of 911 Restoration Named Gold Stevie® Award Winner in Woman of the Year – Franchising Category](https://www.candrmagazine.com/ceo-of-911-restoration-named-gold-stevie-award-winner-in-woman-of-the-year-franchising-category/) - Miri Offir, chief executive officer of 911 Restoration has been named the winner of a Gold Stevie® Award in the Woman of the Year – Franchising category at the 21st annual Stevie Awards for Women in Business. Offir was recognized for her human-first approach to leadership, dedication to innovation and her ability to provide support
- [S700 Standard Meets Needs of IICRC Registrants and Certified Firms](https://www.candrmagazine.com/s700-standard-meets-needs-of-iicrc-registrants-and-certified-firms/) - The Institutes’ leadership has studied and debated the two proposed fire restoration standards and believe the S700 adequately meets the needs of its registrants and certified firms. It is their feeling that one standard will minimize confusion in the property restoration market sectors. Sampling, testing and smoke residue assessment has historically been served through other
- [KnowHow and Safety Express Announce Strategic Partnership to Enhance Knowledge Sharing for Restoration Professionals with AI](https://www.candrmagazine.com/knowhow-and-safety-express-announce-strategic-partnership-to-enhance-knowledge-sharing-for-restoration-professionals-with-ai/) - KnowHow, the leading AI knowledge platform for restoration professionals, is proud to announce a groundbreaking partnership with Safety Express, a trusted solutions provider supplying quality products and services to Canada’s restoration, abatement, and cleaning contractors. This collaboration combines the strengths of two industry leaders to deliver unmatched value, equipping customers with cutting-edge resources and expertise.
- [Passing the Torch: Violand Management Associates Purchased by Long-Time Employee](https://www.candrmagazine.com/passing-the-torch-violand-management-associates-purchased-by-long-time-employee/) - Violand Management is excited to announce Tim Hull has assumed the responsibility of Owner and President. Founded in 1987, Violand Management is a leading management consulting firm which provides advisory services and professional training to contractors in disaster restoration, plumbing, HVAC, janitorial, and other home service industries. Tim Hull is a recognized leader in the
- [What Does It Mean to "Build Your Ideal Exit Ramp?"](https://www.candrmagazine.com/what-does-it-mean-to-build-your-ideal-exit-ramp/) - Q: You’ve commented “building your ideal Exit Ramp℠“, what does this mean? JT says: As an owner, your Exit Ramp℠ starts when you begin making decisions with a sale in mind. You are both the architect and GC. Your decisions determine whether it’s a nice long ramp, allowing you to coast into a sale and
- [Updated Information on Winter Break (AABSS 2025) Building Science Symposium](https://www.candrmagazine.com/aabss-at-naples-hilton-february-18th-19th-2025-andrew-ask-building-science-symposium/) - An event that grew out of an early IAQ seminar presented by the Ft. Myers ASHRAE chapter in 1993 has morphed into the AABSS-Andrew Äsk Building Science Symposium, a two-day regional hot-humid conference at the Naples Hilton on 02-18-19-2025. Blame Rick and Rickie Sims of Johnson Air Conditioning in Naples for putting my name on
- [New Standard Published: ANSI/IICRC S700 Standard for Fire and Smoke Damage Restoration](https://www.candrmagazine.com/new-standard-published-ansi-iicrc-s700-standard-for-fire-and-smoke-damage-restoration/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a new American National Standard - ANSI/IICRC S700 Standard for Fire and Smoke Damage Restoration. This Standard describes the principles, processes, and procedures for assessing the presence, intensity of impact, and boundaries of fire residues and odors affecting a building, building systems
- [The Power of Soft Skills in Cleaning and Restoration](https://www.candrmagazine.com/the-power-of-soft-skills-in-cleaning-and-restoration/) - In the cleaning and restoration industry, where technical expertise must be balanced with emotional resilience, I’ve come to see soft skills—often called “power skills”—as the hidden engine driving success. These intangible abilities don’t just complement technical know-how; they elevate it, transforming the way we interact with customers and each other. As the Director of Systems
- [Spot On Marketing in 60 Seconds - Optimizing SEO for Voice Search](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-optimizing-seo-for-voice-search/) - Voice search is transforming the way people find businesses online. With 71% of consumers using voice assistants like Siri, Alexa, and Google, it’s more important than ever to adapt your SEO strategy. Unlike traditional searches, voice queries are often conversational and question-based. Instead of searching “best plumber,” people ask, “Who’s the best plumber near me?”
- [AI and Tech in the Restoration Industry](https://www.candrmagazine.com/ai-and-tech-in-the-restoration-industry/) - While AI (artificial intelligence) generally steals headlines and investment dollars when it comes to companies thinking about ways to adopt technology to help their business, the real value is from apps created to solve specific industry needs. In restoration, that means things like project management, documentation, and even claims billing. Some of the more advanced
- [Review of 2024 Restoration Trends](https://www.candrmagazine.com/review-of-2024-restoration-trends/) - For over 10 years, I have presented my thoughts on expectations for the future in the disaster restoration industry with a primary focus on the next year. In my position as a business advisor to the industry and my nearly four decades of restoration experience, I endeavor to identify the top issues that will impact
- [Spot On Marketing in 60 Seconds - The 12 Do's of Marketing](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-the-12-dos-of-marketing/) - The holidays aren’t just for celebrating—they’re also the perfect time to give your business the gift of growth. That’s why we’ve put together the "12 Do’s of Marketing," a list of essential strategies to help you end the year on a high note and prepare for success in the new year. From optimizing your website
- [IICRC S300 Available for Public Review](https://www.candrmagazine.com/iicrc-s300-available-for-public-review/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has opened public review for the IICRC S300 Standard for Professional Upholstery Cleaning from December 20, 2024 to February 03, 2025 as part of the ANSI 45-day public review period. Download the draft Standard and submit your comments online here: https://iicrc.org/s300/ IICRC S300 provides a specific
- [911 Restoration Celebrates Milestone Franchise Growth with 10 New Franchise Agreements Signed Across U.S. & Canada](https://www.candrmagazine.com/911-restoration-celebrates-milestone-franchise-growth-with-10-new-franchise-agreements-signed-across-u-s-canada/) - Restoration Franchise Gears Up for Expansion in Alberta, British Columbia and Ontario, Canada; New U.S. Locations on Tap in Oregon, Arizona, Tennessee, New York, Ohio, South Carolina 911 Restoration, a leading water, fire and mold damage restoration franchise, today announced it has signed agreements for new franchises in nine new territories across the United States
- [Clean Claims & EcoClaim Partner to Advance Claims Technology and Drive Climate-Smart Claims](https://www.candrmagazine.com/clean-claims-ecoclaim-partner-to-advance-claims-technology-and-drive-climate-smart-claims/) - EcoClaim and Clean Claims are excited to announce a collaboration that blends emissions reduction strategies with advanced tracking and documentation technology to accelerate claims. EcoClaim is a software and training solution that helps insurance companies turn claims into climate action; Clean Claims, an innovator in data tracking, remote monitoring and claims management. Rising calls for
- [PuroClean Continues Support Efforts in Communities Impacted by Hurricanes](https://www.candrmagazine.com/puroclean-continues-support-efforts-in-communities-impacted-by-hurricanes/) - PuroClean acts quickly to help cities throughout the South bounce back after devastating damage from Hurricanes Helene and Milton Following the tremendous destruction experienced across the South after Hurricanes Helene and Milton, PuroClean, a trusted leader in the property restoration industry, quickly mobilized teams to the affected states. Living up to its reputation as the
- [Modernized CoreLogic Claims Estimate Brings Enhanced Efficiency and Customization to the Property Claims Industry](https://www.candrmagazine.com/modernized-corelogic-claims-estimate-brings-enhanced-efficiency-and-customization-to-the-property-claims-industry/) - CoreLogic®, a leading global property information, analytics and data-enabled solutions provider, today announced a reimagined version of its trusted property claims estimating platform, CoreLogic Claims Estimate™, formerly known as Mobile Claims™. This update was designed with all estimate users in mind whether they are claims or restoration professionals. The update introduces new features designed to
- [WeScope Achieves SOC 2 Type II Certification, Raising the Bar in Data Security](https://www.candrmagazine.com/wescope-achieves-soc-2-type-ii-certification-raising-the-bar-in-data-security/) - This milestone underscores WeScope’s unwavering commitment to protecting client data while delivering exceptional estimation services. WeScope, a trusted leader in estimation services for restoration contractors, is proud to announce its successful completion of the SOC 2 Type II audit. This certification reflects WeScope’s dedication to implementing and maintaining the highest standards of security, availability, and
- [Dirty Little Secrets](https://www.candrmagazine.com/dirty-little-secrets/) - We are very excited to have Andy McCabe, founder of Claims Delegates, on the podcast today to talk through some restoration secrets with Michelle! The topics they cover are: Navigating claims The importance of transparency Evolution of the Restoration Rebels (and upcoming changes) 10&10 & AOBs ... and other hot topics!
- [The Critical Importance of Proper Sales Onboarding](https://www.candrmagazine.com/the-critical-importance-of-proper-sales-onboarding/) - As someone who has spent years recruiting, hiring, and managing sales teams, I’ve experienced the highs of landing a promising new hire and the crushing lows of seeing their potential unravel because of missteps I could have prevented. Early in my career, I was guilty of what many leaders do: recruiting someone I believed
- [Who Says Planning Has to be Hard?](https://www.candrmagazine.com/who-says-planning-has-to-be-hard/) - If you’re like me, then now is the time of year when you’re finalizing those important plans for next year. It’s an important way to step into a new year with major goals in mind. I don’t know about you, but I don’t need a 30-page business plan that’s going to sit on a shelf
- [Inspectors Help Restorers](https://www.candrmagazine.com/inspectors-help-restorers/) - As a restoration contractor, relief happens when the customer signs off and the check clears. Worry returns when the phone rings several months later when the client has a problem. Sometimes, these issues are small and easy to fix. Sometimes, they’re bigger and need more attention. More often than not, a flooring inspector can help
- [BMS CAT Acquires Minnesota Restoration & Environmental Cleaning Company, Legacy Services Corp.](https://www.candrmagazine.com/bms-cat-acquires-minnesota-restoration-environmental-cleaning-company-legacy-services-corp/) - Acquisition strengthens BMS CAT presence in Upper Midwest commercial & residential restoration and environmental cleaning services market BMS CAT, a leading provider of comprehensive disaster recovery and restoration services, proudly announces the successful acquisition of Legacy Services Corp., a prominent restoration & environmental cleaning company based in Minneapolis, Minnesota. This strategic move reflects BMS CAT's commitment to expanding
- [Case Study: ATI’s Cleanup of the Historic Tustin Hangar Fire](https://www.candrmagazine.com/case-study-atis-cleanup-of-the-historic-tustin-hangar-fire/) - On November 7, 2023, a fire erupted at the historic former Marine Corps Air Station (MCAS) Hangar in Tustin, CA. Built in the 1940s, this massive structure was one of the largest wooden buildings in the world, spanning over 1,000 feet in length, 300 feet in width and standing over 17 stories high. The fire
- [Bridge Specialty Group, LLC Acquires the Assets of American Risk Management Resources Network](https://www.candrmagazine.com/bridge-specialty-group-llc-acquires-the-assets-of-american-risk-management-resources-network/) - J. Scott Penny, chief acquisitions officer of Brown & Brown, Inc. (NYSE:BRO), and David Dybdahl and Cynthia Statz, owners of American Risk Management Resources Network, LLC (“ARMR”), today announced that a Bridge Specialty Group company and subsidiary of Brown & Brown, Inc. has acquired the assets of ARMR. ARMR is a specialty wholesale environmental insurance
- [From Dry Cleaning to Textile Restoration & Beyond](https://www.candrmagazine.com/from-dry-cleaning-to-textile-restoration-beyond/) - Welcome back to the podcast! Wayne Wudyka, CEO & Co-Founder of CRDN, is on the podcast to share the journey of CRDN and the vision and growth they have had through the years. Michelle and Wayne talk through: His vision as owner, when Wayne started Huntington Cleaners The size of CRDN today (locations, employees, etc.),
- [Why the ANSI/IICRC Standards Matter](https://www.candrmagazine.com/why-the-ansi-iicrc-standards-matter/) - The process of developing or revising an Institute of Inspection Cleaning and Restoration Certification (IICRC) American National Standard (ANS) Standard of Care (e.g., ANSI/IICRC S100 for carpet cleaning, ANSI/IICRC S500 for water damage), starts off with a Consensus Body (CB) (i.e., authoring and approving body) consisting of industry experts and following the ANSI procedures. Over
- [Energy Basics for Restorers in a Hurry | Part 7](https://www.candrmagazine.com/energy-basics-for-restorers-in-a-hurry-part-7/) - Lea el artículo en Español In order for you to understand the following subject, let me explain what energy does. Energy is a complex matter that is far too detailed to cover fully in one article. However, understanding the basics of energy is crucial, especially for students taking IICRC courses. Let’s break it down: We
- [Conceptos Básicos de Energía para Restauradores con Prisa | Parte 7](https://www.candrmagazine.com/conceptos-basicos-de-energia-para-restauradores-con-prisa-parte-7/) - Read the article in English Para que puedas entender el siguiente tema, déjame explicarte qué hace la energía. La energía es un tema complejo, demasiado detallado para cubrirlo por completo. Sin embargo, entender los conceptos básicos de la energía es crucial, especialmente para los estudiantes que toman cursos de IICRC. Vamos a desglosarlo: Todos sabemos
- [7 Strategies for a Successful Sales Team](https://www.candrmagazine.com/7-strategies-for-a-successful-sales-team/) - In sales, the teams that rise to the top are those who operate with purpose, a refined message, and consistency. By building a strategy with strong leadership, clear differentiators, and disciplined execution, these teams outperform their competition. Below are seven effective strategies employed by successful sales teams to achieve sustained growth. These elements are also
- [The Power of Automated Review Management and AI-Enhanced Local SEO](https://www.candrmagazine.com/the-power-of-automated-review-management-and-ai-enhanced-local-seo/) - What’s This About? Did you know that nearly 87% of consumers read online reviews before engaging with a local business? For small and medium-sized cleaning and restoration (C&R) businesses, managing an online reputation and ensuring visibility in local searches can be time-consuming yet critical to success. With increased competition and evolving customer expectations, leveraging technology
- [ABC: Construction Job Openings Down Nearly 40% From a Year Ago](https://www.candrmagazine.com/abc-construction-job-openings-down-nearly-40-from-a-year-ago/) - The construction industry had 249,000 job openings on the last day of October, according to an Associated Builders and Contractors analysis of data from the U.S. Bureau of Labor Statistics’ Job Openings and Labor Turnover Survey. JOLTS defines a job opening as any unfilled position for which an employer is actively recruiting. Industry job openings
- [BluSky Clays for Kids Charity Event Raises $5,000 for Operation Breakthrough](https://www.candrmagazine.com/blusky-clays-for-kids-charity-event-raises-5000-for-operation-breakthrough/) - Funds collected help support the city’s most vulnerable children and families. BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For Kids” event in July, raising a total of $5,000 for Operation Breakthrough, which is an organization that provides a safe, loving and educational environment for children
- [Insurcomm Continues Disaster Restoration Expansion Through Acquisition of Theraclean Restoration](https://www.candrmagazine.com/insurcomm-continues-disaster-restoration-expansion-through-acquisition-of-theraclean-restoration/) - On November 1st, Insurcomm, a leading provider of disaster restoration and construction services, acquired Theraclean Restoration, a trusted leader in property restoration operating throughout New Jersey. This acquisition further strengthens Insurcomm's national presence and expands its service offerings to encompass a broader range of property restoration needs throughout the mid-Atlantic region. “We are thrilled to
- [External Control & Risk Neglect](https://www.candrmagazine.com/external-control-risk-neglect/) - Lea el artículo en Español Allowing external parties to dictate your restoration methodology can lead to substandard work and delays. Suppose you comply, only to find out later that the adjuster’s or TPA’s methods were outdated and ineffective. Remember, you are the professional, and ultimately, you will bear the consequences. Letting external parties dictate the
- [Control Externo y Negligencia de Riesgos](https://www.candrmagazine.com/control-externo-y-negligencia-de-riesgos/) - Read the article in English Permitir que partes externas dicten tu metodología de restauración puede llevar a un trabajo de baja calidad y retrasos. Supón que cumples, solo para darte cuenta más tarde de que los métodos del ajustador o del administrador externo estaban desactualizados e eran ineficaces. Recuerda, tú eres el profesional, y en
- [WoolSafe Appoints Lisa Wagner as North America Director](https://www.candrmagazine.com/woolsafe-appoints-lisa-wagner-as-north-america-director/) - WoolSafe, the global authority on wool carpet and rug care, is pleased to announce the appointment of Lisa Wagner as the new North America Director. With a wealth of experience in the textile and cleaning industries, Lisa is set to lead WoolSafe’s initiatives in the region, ensuring the highest standards in carpet and rug cleaning
- [Let's Get Personal: The Seven Emotions of Selling | Main Street Restorer](https://www.candrmagazine.com/lets-get-personal-the-seven-emotions-of-selling-main-street-restorer/) - “Main Street Restorer” is a new inspiring video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of Restoration Brokers of America, helping entrepreneurs discover innovative solutions and strategies for success. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future
- [Conferences Powering Up Through Partnerships](https://www.candrmagazine.com/conferences-powering-up-through-partnerships/) - Welcome back to the podcast! We are very excited to have Beth Thompson, VP of Events at Core Group and Ryan Pritchard, VP of Sales & Marketing at PSA to share about events and a new collaboration for 2025 between COLLECTIVE by CORE and PSA User Conference. Beth and Ryan talk with Michelle about: Conference
- [Predictive Management: Leveraging Data to Prepare for Unpredictable Workloads in Restoration](https://www.candrmagazine.com/predictive-management-leveraging-data-to-prepare-for-unpredictable-workloads-in-restoration/) - It is no secret that the restoration industry is riddled with uncertainty when it comes to the demand for services. Seasonal weather patterns give contractors an indication of what the cyclical nature of the business looks like from year to year. Most will use these observations to staff production and allocate resources conservatively to line
- [State of the Industry 3.0](https://www.candrmagazine.com/state-of-the-industry-3-0/) - Welcome to the third C&R State of the Industry issue, powered by KnowHow. This year’s report offers an in-depth look at the critical trends shaping the property restoration industry, highlighting both the successes and challenges faced by businesses across North America. As the data reveals, 2024 was a year of dramatic change. Industry-wide, companies navigated
- [Add a Zero: Keeping CAT Work Profitable](https://www.candrmagazine.com/add-a-zero-keeping-cat-work-profitable/) - Since the 1990s, ATI has been on the front lines of every major CAT (catastrophe) event throughout the United States. From 9/11 to Hurricane Katrina, and now Hurricanes Helene and Milton, we’ve continued to learn from each response and fine-tune our processes and procedures. When responding to these high-stakes events, every second saved and resource
- [The Feedback Thing | How to Get your Team to Do the THING](https://www.candrmagazine.com/the-feedback-thing-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [Market Update: Milton & Helene's Influence on Claims Volume](https://www.candrmagazine.com/market-update-milton-helenes-influence-on-claims-volume/) - Publisher’s Note: This podcast and article are part of an ongoing conversation with leadership at Verisk. Check out our previous conversations with Aaron and David here and here, and be on the lookout for future dialogue on industry data, trends, etc. Have a question you would like asked in a future podcast? Email michelle@candrmagazine.com The
- [Neighborly Appoints Stacy Lynn Bourgeois as Chief Marketing Officer](https://www.candrmagazine.com/neighborly-appoints-stacy-lynn-bourgeois-as-chief-marketing-officer/) - Neighborly®, the world's largest home services company, today announced the appointment of Stacy Lynn Bourgeois as its new Chief Marketing Officer (CMO), effective December 2. She will serve as a member of Neighborly’s corporate leadership team and report directly to CEO Mike Davis. “Stacy Lynn brings a wide array of experience in business and brand strategy,
- [Accountability and Responsibility: Why Both Matter and How They’re Different](https://www.candrmagazine.com/accountability-and-responsibility-why-both-matter-and-how-theyre-different/) - In business, leadership, or even your personal life, you’ve probably heard people toss around “accountability” and “responsibility” like they’re the same thing. Spoiler alert: they’re not. Sure, they’re connected, but understanding the difference isn’t just about sounding smart in meetings—it’s about building better teams, businesses, and relationships. So, let’s break it down in plain terms
- [2024 Billing Trends So Far](https://www.candrmagazine.com/2024-billing-trends-so-far/) - With over $500 million dollars in claims processed for restoration contractors since OCS’ inception and a current rate of 15,000+ claims a year, we’re uniquely qualified to talk about trends we're seeing across the industry when it comes to claims billing. Let’s go over a few that we highlighted in our recent C&R Lunch ‘N
- [Protimeter Announces the Release of the New Protimeter Aquant: The Most Reliable and Easy-to-Use Non-Invasive Moisture Meter](https://www.candrmagazine.com/protimeter-announces-the-release-of-the-new-protimeter-aquant-the-most-reliable-and-easy-to-use-non-invasive-moisture-meter/) - Protimeter is pleased to announce the launch of the new Aquant moisture meter, a cutting-edge tool designed to help professionals quickly and accurately detect moisture in a wide range of building materials. The Aquant is a non-invasive moisture meter that utilizes a unique RF measurement system, providing the ability to locate moisture up to ¾”
- [When the Customer Won’t Let You Do the Job Right](https://www.candrmagazine.com/when-the-customer-wont-let-you-do-the-job-right/) - Understanding IICRC Standards and Limitations You should make sure you understand the definitions of the trigger language that is used in the IICRC standards. Many people mistakenly think that “the standard of care” means following the best industry practices when, in fact, it means following the minimum practices that have been agreed upon as what
- [Get on Board or Get Left Behind: Property Restoration’s Need for AI](https://www.candrmagazine.com/get-on-board-or-get-left-behind-property-restorations-need-for-ai/) - AI will not replace humans in the workforce, but companies using AI will replace restorers who ignore it. The property restoration industry is rife with opportunity, having grown significantly over the last decade. Demand for property restoration services will only increase over the next several years due to factors such as the increasing frequency of natural disasters
- [Airbotx 390X Selected as Winner of the 2024 Facility Solution Care Products Innovation of the Year at the ISSA](https://www.candrmagazine.com/airbotx-390x-selected-as-winner-of-the-2024-facility-solution-care-products-innovation-of-the-year-at-the-issa/) - The Airbotx 390X was just selected as winner of the 2024 Facility Solution Care Products Innovation of the Year at the ISSA Show in Las Vegas, Nevada. The ISSA’s Innovative Leaders Award Program highlights the industry’s latest innovations in the global cleaning industry. Participating exhibitors showcased their products and technologies that have made an impact
- [Norm Escover Joins ATI as General Counsel](https://www.candrmagazine.com/norm-escover-joins-ati-as-general-counsel/) - ATI Restoration (ATI) is pleased to announce the appointment of Norm Escover as General Counsel. With over 30 years of legal and operational experience across the construction, energy, and industrial sectors, Norm brings exceptional expertise to support ATI’s strategic growth and commitment to operational excellence. Before joining ATI, Norm served in multiple executive roles at
- [Trends and Awareness Position Contents Restoration Industry for Continuing Growth](https://www.candrmagazine.com/trends-and-awareness-position-contents-restoration-industry-for-continuing-growth/) - There’s never been a better time to invest in the contents and personal property restoration industry. Every year, more and more homeowners discover the value of the services our industry provides. The growing public awareness of the benefits of emergency cleaning and restoration businesses has boosted the sector to a value of more than $7
- [Financial Offense | Main Street Restorer](https://www.candrmagazine.com/financial-offense-main-street-restorer/) - “Main Street Restorer” is a new inspiring video series showcasing real-world challenges and practical advice from seasoned broker, Gokul Padmanabhan of Restoration Brokers of America, helping entrepreneurs discover innovative solutions and strategies for success. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future
- [Commercial Restoration Company Strengthens Leadership Team with Robert Huxtable as Senior Vice President](https://www.candrmagazine.com/commercial-restoration-company-strengthens-leadership-team-with-robert-huxtable-as-senior-vice-president/) - Commercial Restoration Company (CRC), a leading national provider of commercial restoration and reconstruction services, announces the appointment of Robert Huxtable as its new Senior Vice President. With more than a decade of experience in restoration, consulting, and large loss claims, Robert has built strong partnerships with U.S. insurance carriers, independent adjusters, and international markets. He
- [Ricoh and Planitar Announce Strategic Partnership to Enhance Space Capture Innovation with the New iGUIDE PLANIX R1 System](https://www.candrmagazine.com/ricoh-and-planitar-announce-strategic-partnership-to-enhance-space-capture-innovation-with-the-new-iguide-planix-r1-system/) - Partnership combines Ricoh’s innovative THETA X camera with Planitar’s advanced indoor mapping technology for a next-gen 3D space-capture solution Ricoh and Planitar Inc. are proud to announce a strategic partnership that has culminated in the creation of the iGUIDE PLANIX R1, a groundbreaking 360-degree camera system integrating Ricoh’s cutting-edge THETA X technology. This collaboration blends
- [Beyond All Limits at INTRConnect](https://www.candrmagazine.com/beyond-all-limits-at-intrconnect/) - Welcome to the podcast Garret Gray, President of Protect Insurance Solutions at CoreLogic! He’s on the podcast to share his thoughts on how this year has gone and what to look forward to this year at INTRConnect in January! He and Michelle talk through: What, in general, gets him most excited for INTRConnect every year
- [Embrace the Owner Mindset](https://www.candrmagazine.com/embrace-the-owner-mindset/) - You know what I’m about to say…you’ve heard it before. But it’s VERY HARD to be consistent, so allow me a moment to remind you once again. The Owner Mindset means working yourself out of more and more of the day-to-day so you can change how you use your time to take your company to
- [Walking the Talk: Leadership and Accountability in Real Life](https://www.candrmagazine.com/walking-the-talk-leadership-and-accountability-in-real-life/) - Accountability isn’t a concept we just preach to our teams—it’s something we have to live out, day in and day out. And sometimes, it’s messy. It means owning up to our mistakes, having hard conversations, and being willing to hold ourselves to the same standards we expect of others. I recently had one of those
- [Spot On Marketing in 60 Seconds - Referral Marketing Gratitude](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-referral-marketing-gratitude/) - Showing gratitude to your referrers is a powerful way to build lasting relationships and encourage even more referrals. A thoughtful gift, like a small surprise or a branded item, can make a big impact, leaving your referrers feeling valued and appreciated. Consider offering exclusive perks, like discounts on future services or referral bonuses, to reward
- [Mental Health Roundtable](https://www.candrmagazine.com/mental-health-roundtable/) - Editor’s Note: The very things that so many restorers love about their job—helping others in times of greatest need, the rush of adrenaline, and the constant demand for their services—are also the things that, if left unchecked, can lead to mental health challenges. Currently, there is research showing the presence of burnout among restorers, but
- [Paul Davis Restoration Continues Its Support of the American Red Cross Disaster Relief Efforts with $1,000,000 Donation](https://www.candrmagazine.com/paul-davis-restoration-continues-its-support-of-the-american-red-cross-disaster-relief-efforts-with-1000000-donation/) - [Jacksonville, Florida]— The American Red Cross recognizes Paul Davis Restoration, a nationwide network of nearly 350 franchises, headquartered in Jacksonville, FL, for its pledge of $500,000 to the Annual Disaster Giving Program (ADGP), in addition to their pledge of $500,000 on January 1st, 2024. This announcement comes on the heels of Hurricane Helene and Hurricane
- [BELFOR Franchise Group Claims Partnership aims to level playing field for insurance pros](https://www.candrmagazine.com/belfor-franchise-group-claims-partnership-aims-to-level-playing-field-for-insurance-pros/) - Classes in the newly launched training program will more effectively prepare new employees for the field and upskill current team members ANN ARBOR, Mich. — Oct. 30, 2024 — BELFOR Franchise Group, a global residential and commercial services provider, announces the launch of the Claims Partnership Program, a new platform that offers fully customized training opportunities tailored to
- [The Role of Private Equity in Navigating a Consolidating Industry](https://www.candrmagazine.com/the-role-of-private-equity-in-navigating-a-consolidating-industry/) - Welcome back to the podcast! We are very excited to have Matt Sands, President at Dry Force & SVP at HighGround, and Ben Balsley, CEO at HighGround on to talk though the history of DryForce and: What led DryForce down the path to HighGround? What are a few things they see keeping other contractors up
- [Let’s Demo!](https://www.candrmagazine.com/lets-demo/) - As water damage contractors, our job is to dry stuff. Sometimes, we dry can materials, like carpet or plywood subfloor. Other times, we have to remove a material to access something else we need to dry, or because it’s contaminated. For example, we remove drywall and insulation to expose and dry the wall cavity framing
- [Sasser Restoration Opens Satellite Office in California's Inland Empire](https://www.candrmagazine.com/sasser-restoration-opens-satellite-office-in-californias-inland-empire/) - Sasser Restoration, a commercial restoration company has expanded its operations and opened an office in California’s Inland Empire. Through this expansion, Sasser Restoration looks to provide high-quality restoration services to commercial businesses experiencing water, fire and mold disasters and other catastrophic losses throughout Riverside and San Bernardino counties. “We understand the value of working with
- [From Marine to Multi-Million Dollar Business Owner: Jim Bonner’s Story](https://www.candrmagazine.com/from-marine-to-multi-million-dollar-business-owner-jim-bonners-story/) - Reflecting on his early years, Jim Bonner describes himself as a “young, lost man.” He grew up in Pennsylvania, raised by his mom along with his older brother. Life’s challenges left Jim feeling unsure of his place in the world, longing for community, connection, and purpose. He never had a strong father figure, and school
- [Leaning on a Franchise: One Veteran's Journey to Business Ownership](https://www.candrmagazine.com/leaning-on-a-franchise-one-veterans-journey-to-business-ownership/) - From a young age, Dan Derbes had a clear vision of where he wanted to go in life. As a child, he was very interested in building model warships, prompting him to research the Navy and the Naval Academy. He discovered that this career combined three of his favorite things–the ocean, warships, and traveling the
- [Rainbow Restoration of Greenville Welcomes Geoff Schull as Chief Financial Officer](https://www.candrmagazine.com/rainbow-restoration-of-greenville-welcomes-geoff-schull-as-chief-financial-officer/) - Rainbow Restoration of Greenville SC, a leader in disaster restoration and specialty cleaning, proudly announces the addition of Geoff Schull as Chief Financial Officer. Schull brings extensive expertise in financial operations and a track record of process improvement and team leadership, which will support the company's ongoing commitment to high-quality restoration services in Upstate South
- [C&R Salutes Veterans: Sharing the Restoration 1 Story](https://www.candrmagazine.com/cr-salutes-veterans-sharing-the-restoration-1-story/) - At C&R, we are always looking for meaningful ways to recognize and celebrate veterans in the restoration industry. This Veterans Day, we are honored to showcase the team at Restoration 1 of Metro Detroit, a company with deep ties to service and commitment. This powerful video highlights Gabe and Scott, both veterans and dedicated members
- [Business Planning Strategies to Kickstart the New Year](https://www.candrmagazine.com/business-planning-strategies-to-kickstart-the-new-year/) - Episode 11 of Chasing the Vision, in partnership with ⁠⁠Exit Strategies 360⁠ and Violand Management Associates is here! This November, Violand is running their yearly Business Planning Retreat, and in light of that, these next episodes will focus on what you can do NOW to set you business up for success in the new year
- [The State of Our Industry: A Year of Challenges and New Opportunities](https://www.candrmagazine.com/the-state-of-our-industry-a-year-of-challenges-and-new-opportunities/) - “It’s been an interesting year.” That’s the phrase I’ve heard on repeat in 2024. More often than not, the undertone is hinting at the challenges businesses have faced this year. As a whole, 2024 started slow. Claims volume was down starting in Q4 of 2023, with that trend carrying into Q1 of 2024. Verisk data
- [Franchise, Independent, or Hybrid: Finding Your Fit](https://www.candrmagazine.com/franchise-independent-or-hybrid-finding-your-fit/) - For decades, the debate has raged on: do restorers benefit more from joining a franchise, or is staying independent the better route? Franchising offers a built-in brand name and access to a wide network of resources, but it also comes with franchise fees and operational restrictions that can leave some restorers feeling limited. On the
- [Don’t Let A Cash Crunch Ground You as You Prepare for Liftoff in 2025](https://www.candrmagazine.com/dont-let-a-cash-crunch-ground-you-as-you-prepare-for-liftoff-in-2025/) - Recently, I found myself watching a documentary on the U.S. Navy Blue Angels on Amazon Prime. It was pretty cool. The Blue Angels are renowned for their breathtaking maneuvers, flying just inches apart from each other at remarkable speeds. Yet, even these elite pilots aren’t immune to the punishing forces of nature. Picture a fresh
- [From Franchise to Independent](https://www.candrmagazine.com/from-franchise-to-independent/) - While franchising in the restoration industry can offer several advantages, launching an independent restoration company can also present significant benefits that franchising may not provide. Here’s an alternative perspective on the matter: Autonomy and Flexibility One of the most compelling reasons to consider starting an independent restoration company is the complete autonomy it offers. Independent
- [Spot On Marketing in 60 Seconds - Tips to Audit Your Website](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-tips-to-audit-your-website/) - Is your website helping—or hurting—your chances to connect with potential customers? Simple adjustments can make a big impact on how users experience your site. A sticky header keeps your navigation in view as visitors scroll, making it easier to find contact info, like your phone number. Mobile responsiveness is crucial too; if your site doesn’t
- [Restauración de Daños Por Agua – Para Restauradores con Prisa part 6](https://www.candrmagazine.com/restauracion-de-danos-por-agua-para-restauradores-con-prisa-part-6/) - Read this article in English El agua en su estado gaseoso está compuesta por moléculas individuales de H₂O. Es fascinante notar que se necesitan aproximadamente 1.36 billones de estas diminutas moléculas para formar una sola gota de agua. Una molécula de H₂O mide alrededor de 0.000275μ, lo que la hace increíblemente pequeña en comparación con
- [Water Restoration for Restorers In a Hurry | Part 6](https://www.candrmagazine.com/water-restoration-for-restorers-in-a-hurry-part-6/) - Lea el artículo en Español Water in its gaseous state is composed of individual H₂O molecules. It’s fascinating to note that it takes approximately 1.36 trillion of these tiny molecules to form a single drop of water. An H₂O molecule measures about 0.000275μ, making it incredibly small compared to bacteria and mold spores, which are
- [Innovating Through Change](https://www.candrmagazine.com/innovating-through-change/) - Happy 12th birthday to Encircle! We are very excited to have Paul Donald, CEO of Encircle, on the podcast to share the incredible history of Encircle and: Industry pain points he has seen and wanted to solve How technology and the industry has changed in the past 12 years What it takes to be able
- [Restoration 1 of Metro Detroit Earns the Department of Labor Platinum Award](https://www.candrmagazine.com/restoration-1-of-metro-detroit-earns-the-department-of-labor-platinum-award/) - Restoration 1 of Metro Detroit has been selected for the 2024 HIRE Vets Platinum Medallion Award for the 4rd year in a row! The owner, Chris Kushmaul and Operations Leader, Gabe Arreola served together in the US Army’s 82nd Airborne Division. Together, through Restoration 1, they have a personal mission to attract and employ as
- [HOMEE Raises $12 Million in Series C Funding Round](https://www.candrmagazine.com/homee-raises-12-million-in-series-c-funding-round/) - W.R. Berkley Corporation, The Institutes and Sure, Inc. Invest in HOMEE HOMEE, the only AI-driven direct repair network for the Property and Casualty insurance industry, today announced it has closed a Series C Financing led by W.R. Berkley Corporation. The financing, which includes new investors, The Institutes, the leading provider of risk management and training
- [BluSky Clays for a Case Event Raises Over $58,000 for Alaska Adventure Project](https://www.candrmagazine.com/blusky-clays-for-a-case-event-raises-over-58000-for-alaska-adventure-project/) - Funds collected help support Veterans who have experienced PTSD and TBI BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For A Cause” event on September 25, raising a total of $58,473.85 for the Alaska Adventure Project for Wounded Veterans, which fights post-traumatic stress with the natural
- [Percheron Capital Launches Right Restoration Partners](https://www.candrmagazine.com/percheron-capital-launches-right-restoration-partners/) - SAN FRANCISCO, Oct. 30, 2024 /PRNewswire/ -- Percheron Capital (“Percheron”), a private equity firm focused on partnering with high-quality essential services businesses, announced the launch of Right Restoration Partners (“Right Restoration”), a national platform focused on supporting the growth of exceptional emergency restoration services businesses. Right Restoration supports restoration services businesses nationwide to deliver emergency
- [Restoration Technical Institute Introduces UNITS to the Restoration Industry](https://www.candrmagazine.com/restoration-technical-institute-introduces-units-to-the-restoration-industry/) - Restoration Technical Institute (RTI) partners with UNITS of Greater Lehigh Valley, Bethlehem, PA, to provide Nationwide Storage Solutions for Restoration Professionals. Restoration Technical Institute (RTI), a leading provider of educational resources and training for restoration professionals, is proud to announce a new partnership with UNITS, a nationwide leader in portable storage solutions. This partnership will
- [Sasser Restoration Provides Crucial Service Through ASCS Certifications](https://www.candrmagazine.com/sasser-restoration-provides-crucial-service-through-ascs-certifications/) - According to the National Air Duct Cleaners Association (NADCA), one out of every four buildings in the United States can be classified as sick due to poor indoor air quality. These indoor air quality problems cost the US economy up to $168 billion per year and facilities lose an estimated $60 billion per year in
- [Stellar Service Brands Announces Leadership Transition, Appoints Jessica Wescott as New CEO](https://www.candrmagazine.com/stellar-service-brands-announces-leadership-transition-appoints-jessica-wescott-as-new-ceo/) - Wescott to lead the multi-brand franchisor following a period of significant growth, succeeding former CEO Sherry Rose Stellar Service Brands, a leading residential and commercial services company with prominent franchise brands Restoration 1, bluefrog Plumbing + Drain, Softroc and The Driveway Company, announces the promotion of Jessica Wescott to chief executive officer, effective immediately. Wescott,
- [Thinking Profit-First](https://www.candrmagazine.com/thinking-profit-first/) - Thinking Profit-First can be the most generous strategy of all. Here’s what I mean… You can’t pay your employees more, you can’t hire more employees, you can’t improve your service delivery to customers, you can’t support worthy causes, and you can’t expect to be around for long if you aren’t making a profit. And, just
- [The Power of Integration](https://www.candrmagazine.com/the-power-of-integration/) - This guest is YEARS in the making! We are very excited to welcome Lane Larsen, Founder of Clean Claims on the podcast to talk with Michelle about the Clean Claims story, the problems Lane saw in the industry that led him to create Clean Claims, biggest challenges for contractors right now, integrations, and MORE!
- [Striking the Balance Between Accountability and Empathy](https://www.candrmagazine.com/striking-the-balance-between-accountability-and-empathy/) - We all heard the story of Goldilocks and the Three Bears when we were kids. Goldilocks tries out the bear's porridge, chairs, and beds in search of the one that is "just right." Not too soft, but not too hard. Not too hot, but not too cold, either. Goldilocks was on a quest to find
- [Alpine Cleaning & Restoration Specialists Partners with Roc Solid Foundation to Build Playset for Local Girl Fighting Cancer](https://www.candrmagazine.com/alpine-cleaning-restoration-specialists-partners-with-roc-solid-foundation-to-build-playset-for-local-girl-fighting-cancer/) - Alpine Cleaning & Restoration Specialists, based in Northern Utah, recently partnered with nonprofit Roc Solid Foundation to build a backyard playset for Adlee Frampton, a girl in their community who is fighting cancer. Adlee, who will turn three in November, is fighting a Stage 2 Wilms Tumor, which is a rare kidney cancer. She was
- [PuroClean Climbs 38 Spots from 2023 to Secure #154 on Franchise Times’ Prestigious 2024 Top 400 Franchises List](https://www.candrmagazine.com/puroclean-climbs-38-spots-from-2023-to-secure-154-on-franchise-times-prestigious-2024-top-400-franchises-list/) - The Paramedics of Property Damage Soar in Franchise Times’ 2024 Top 400 PuroClean, one of the country’s leading property restoration and remediation companies, was recently recognized by Franchise Times in its 2024 Top 400 franchises list, ascending from #192 in last year’s ranking to #154 this year. The Top 400 is an exclusive annual
- [Accountability | How to Get Your Team to Do the THING](https://www.candrmagazine.com/accountability-how-to-get-your-team-to-do-the-thing/) - Welcome back to the brand new dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on
- [Add a Zero: Today is Not the Day to Decide You’re a Storm Chaser](https://www.candrmagazine.com/add-a-zero-today-is-not-the-day-to-decide-youre-a-storm-chaser/) - Hurricane season is in full swing, and so far, it’s been nothing short of brutal. In September, Hurricane Helene tore through parts of the Southeast with 140mph winds. Just days later, Hurricane Milton made landfall along Florida’s Gulf Coast, causing billions in damage and spawning no less than forty tornadoes ahead of its approach. Every
- [BluSky Philanthropic Event Raises $150,000 for ALS Research in St. Louis](https://www.candrmagazine.com/blusky-philanthropic-event-raises-150000-for-als-research-in-st-louis/) - Funds will continue to support the Miller Lab at Washington University School of Medicine BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., announced it raised $150,000 for amyotrophic lateral sclerosis (ALS) research through its seventh annual Rakers Classic charity golf tournament that occurred on September 16. In 2017, BluSky’s close
- [Spot On Marketing in 60 Seconds - Conquer Your Fear of Marketing](https://www.candrmagazine.com/spot-on-marketing-in-60-seconds-conquer-your-fear-of-marketing/) - Investing in digital marketing can feel like stepping into the unknown—especially if you're unsure what to expect or how to track your success. The best agencies keep you informed by regularly reviewing strategy, tracking ROI, and adjusting to hit your goals. If past experiences with marketing companies have left you feeling like you've walked through
- [IICRC Announces 2025 Board of Directors](https://www.candrmagazine.com/iicrc-announces-2025-board-of-directors/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) today announced the election of four director positions for the 2024-2025 Board of Directors. Official elections were held during the IICRC’s September Shareholder meeting September 29, 2024, in Las Vegas. New members of the 2024-2025 Board include Howard Wolf. Meet the new IICRC Board of directors
- [First Onsite Expands Its Presence in New England with Key Hirings](https://www.candrmagazine.com/first-onsite-expands-its-presence-in-new-england-with-key-hirings/) - GREENWOOD VILLAGE, Colorado – October 21, 2024 – First Onsite Property Restoration (First Onsite), one of North America's largest disaster recovery and restoration providers for commercial enterprises announced it has expanded its presence in New England by hiring a team of seasoned and long-established commercial restoration professionals in Massachusetts. First Onsite's new team is led by 25-year
- [The Difference Between Sorption](https://www.candrmagazine.com/the-difference-between-sorption/) - In chemistry, physics, and environmental science, the terms sorption, absorption, adsorption, and desorption describe different mechanisms of how substances interact with each other. These processes are critical in a wide variety of applications, from water treatment and catalysis to drug delivery systems and material science. This article will explain these terms in detail, highlight their
- [Revolutionizing Documentation for Contractors](https://www.candrmagazine.com/revolutionizing-documentation-for-contractors/) - Technology and how contractors can have documentation and get paid has been the topic of conversation within the restoration industry and Andreas Böhm, CEO at magicplan joins the podcast to talk with Michelle about: The difference between the U.S. restoration market and European market Challenges and opportunities Andreas sees for contractors in the U.S. The
- [Legal Matters](https://www.candrmagazine.com/legal-matters/) - Welcome to our series of articles on getting paid faster and collecting more on your insurance jobs, which perennially tops the list of concerns in the industry. As the leader in insurance billing for restoration contractors, we're on track to process 15,000+ claims this year, so we’re uniquely positioned to help you improve your billing
- [New Product Announcement: Meet the Protimeter Digital Mini](https://www.candrmagazine.com/new-product-announcement-meet-the-protimeter-digital-mini/) - Protimeter is pleased to announce the release of the NEW Protimeter Digital Mini. The new Protimeter Digital Mini is the latest generation of the popular pin type digital moisture meter. This latest version of the meter includes new innovations as Protimeter continues to be the lead innovator in the moisture meter industry. The new Digital
- [Florida's Emergency Rule 69BER24-4 - What You Need to Know](https://www.candrmagazine.com/floridas-emergency-rule-69ber24-4-what-you-need-to-know/) - On October 9, 2024, just minutes before Hurricane Milton's landfall, Florida adopted Emergency Rule 69BER24-4. This rule comes in response to the looming threat posed by Hurricane Milton and the earlier Hurricane Helene, aimed at mitigating property loss and ensuring transparency for Florida consumers. The state regulators have made it clear: transparency and communication between
- [1-800-Packouts provides a helping hand through Hurricane Relief Fund](https://www.candrmagazine.com/1-800-packouts-provides-a-helping-hand-through-hurricane-relief-fund/) - Leading contents and personal property restoration provider restores peace of mind to franchisees and communities after Hurricane Helene, Milton ATLANTA — Oct. 16, 2024 — As recovery efforts from Hurricane Milton and Hurricane Helene continue to take place, 1-800-Packouts, owned by Five Star Franchising, is providing a helping hand to franchise owners and community members impacted by the
- [Training That Pays Off: Get the Best Return on Your Investment](https://www.candrmagazine.com/training-that-pays-off-get-the-best-return-on-your-investment/) - Zig Ziglar has an amazing quote about training staff, “The only thing worse than training people and having them leave is not training people and having them stay.” Zig’s quote hits home for many restoration professionals. Do I invest in people and then fear they leave for a few extra dollars or start their own
- [Uniting the Restoration Industry, One Event at a Time](https://www.candrmagazine.com/uniting-the-restoration-industry-one-event-at-a-time/) - The Restoration Industry Association (RIA) has long been a cornerstone of the restoration community, providing a platform for professionals to connect, learn, and grow. With its upcoming AGA Networking Events and highly anticipated 2025 Convention & Expo, the RIA is once again leading the charge in uniting the restoration industry. AGA Networking Events The RIA’s
- [What Is Your Favorite Industry Story? | Collective Insights 2024](https://www.candrmagazine.com/what-is-your-favorite-industry-story-collective-insights-2024/) - Share a favorite story from your time in the restoration industry! Hear from numerous industry professionals from when Michelle sat down with them at the Collective earlier this year, as they answer some quick and insightful questions!
- [What Does it Take to Thrive in this Industry? | Collective Insights 2024](https://www.candrmagazine.com/what-does-it-take-to-thrive-in-this-industry-collective-insights-2024/) - What do YOU think is #1 thing you need to thrive in the restoration industry? Hear from numerous industry professionals from when Michelle sat down with them at the Collective earlier this year, as they answer some quick and insightful questions!
- [BluSky Clays For Kids Charity Event Raises $15,000 for CASA of Larimer County](https://www.candrmagazine.com/blusky-clays-for-kids-charity-event-raises-15000-for-casa-of-larimer-county/) - Funds collected help support children who have experienced abuse and neglect BluSky Restoration Contractors, LLC, a leading national property restoration company in the U.S., hosted a successful “Clays For Kids” event on September 13, raising a total of $15,000 for CASA of Larimer County (CLC), which advocates for safe, nurturing, and permanent connections to family
- [PuroClean Showcases PuroVet Program to Help Veterans Achieve Entrepreneurial Success](https://www.candrmagazine.com/puroclean-showcases-purovet-program-to-help-veterans-achieve-entrepreneurial-success/) - PuroClean offers veterans a 25% discount off the initial franchise fee through the PuroVet Program – one of the largest discounts in franchising industry PuroClean, a trusted leader in the property restoration industry, is excited to announce their PuroVet program, a servant-based, system-backed partnership established to create entrepreneurial opportunities for veterans. The PuroVet program offers
- [A Passion to Serve](https://www.candrmagazine.com/a-passion-to-serve/) - We're honored to have Gerardo (Jerry) Pasquale, Regional Manager at ATI serving in the Las Vegas market. His journey from veteran to business owner, and now a key player at ATI, is nothing short of inspiring. Jerry has also been through personal trials that have shaped his perspective and deepened his commitment to helping others.
- [Conflict to Collaboration: Thriving in Family Businesses](https://www.candrmagazine.com/conflict-to-collaboration-thriving-in-family-businesses/) - Welcome back to episode 10 of Chasing the Vision, in partnership with ⁠Exit Strategies 360⁠ and Violand Management Associates! The restoration industry is FULL of family businesses and so this conversation with JT Kraai & Tim Hull will be one of the juiciest episodes yet! Michelle talks with JT & Tim about their thoughts and
- [We’re Missing the Mark on Customer Experience in Disaster Restoration](https://www.candrmagazine.com/were-missing-the-mark-on-customer-experience-in-disaster-restoration/) - One of the biggest mistakes we’re making in the disaster restoration industry isn’t technical, it’s strategic—and it’s costing us. We’ve become experts at drying out basements, cleaning up after fires, and restoring homes and buildings after hurricanes, but there’s one area where we’re falling short: customer experience. Here’s the hard truth: we aren’t thinking strategically
- [IICRC Seeks “Users” for S300 Standard Revision](https://www.candrmagazine.com/iicrc-seeks-users-for-s300-standard-revision/) - The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is seeking volunteers from the User interest category to serve on the consensus body for the revision of the IICRC S300 Standard for Professional Upholstery Cleaning. IICRC S300 has been written using reliable principles, research, and practical experience, plus consultation with and information obtained from numerous
- [The Fire Trifecta: Synthetic, Protein, and Natural Damage Decoded](https://www.candrmagazine.com/the-fire-trifecta-synthetic-protein-and-natural-damage-decoded/) - Fire damage restoration is a complex and challenging field that requires specialized knowledge and expertise. Recently, I encountered a contractor at a fire-damaged residential property who was struggling to eliminate persistent odors. As we walked through the smoke-stained rooms, it became apparent that the contractor lacked a fundamental understanding of the different types of fire
- [Navigating the New Overtime Rules: What They Mean for Employers and Employees](https://www.candrmagazine.com/navigating-the-new-overtime-rules-what-they-mean-for-employers-and-employees/) - The Department of Labor has introduced significant changes to overtime regulations, impacting employers and employees across various industries. These new rules aim to ensure fair compensation for extended work hours and substantially shift how businesses operate and how workers are compensated. Let's explore what these changes require, when they take effect, and their implications for
- [Albi Named One of LinkedIn’s Top 10 Most Successful  Startups in Chicago](https://www.candrmagazine.com/albi-named-one-of-linkedins-top-10-most-successful-startups-in-chicago-2/) - October 2024—Chicago, IL— Albi, a tech company transforming restoration with their intuitive and user-friendly platform, has recently been named one of Linkedin’s top startups in Chicago. This recognition highlights Albi’s rapid growth, innovation, and success in attracting top talent within the region, placing it among the most promising young companies in the city. The LinkedIn
- [KnowHow Launches Building Leaders, A Comprehensive Guide to Tackling the Leadership Crisis in the Restoration Industry](https://www.candrmagazine.com/knowhow-launches-building-leaders-a-comprehensive-guide-to-tackling-the-leadership-crisis-in-the-restoration-industry/) - KnowHow, an AI-powered leader in workforce training and operational support for the restoration industry, is proud to announce the release of its fourth book, Building Leaders: Expert Insights on Developing the Next Generation of Property Restoration Leadership. This new book tackles the critical leadership gap threatening the future of restoration companies and provides a practical
- [Tech Talk Through Cycles of Change in Restoration](https://www.candrmagazine.com/tech-talk-through-cycles-of-change-in-restoration/) - Welcome back to the Restoration Today podcast! This episode has a familiar face and someone who really knows his way around the restoration industry with 30 years of experience! Clint Junell, restorer & co-founder of Job-Dox shares his thoughts and expert insight on: Biggest challenges he is seeing for restorers Biggest opportunities in the restoration
- [Boost Your Business With Contractor Loyalty Rewards From ICP’s Fiberlock and Benefect Brands](https://www.candrmagazine.com/boost-your-business-with-contractor-loyalty-rewards-from-icps-fiberlock-and-benefect-brands/) - The new loyalty program provides contractors with additional benefits when they use the full suite of ICP Group’s environmental restoration products. ICP Group’s Environmental Restoration Group (ERG) is launching its new Contractor ProProgram, which will provide loyal contractors with exclusive tools and resources to build their businesses. Interested contractors in the United States and Canada
- [What do Dehumidifier Chart Factors Represent?](https://www.candrmagazine.com/what-do-dehumidifier-chart-factors-represent/) - With Desiccants, it is about processing the air, or Air Changes per Hour (ACH). The higher the Class, the more ACHs are needed to capture the humidity or create a better vapor pressure differential. Class 1 = one ACH; Class 2 = two ACH, and Classes 3 & 4 = 3 ACH. For refrigerants, let’s

## Pages

- [Home](https://www.candrmagazine.com/) - Featured Article September 10, 2026 The Changing Business of Restoration | A Roundtable Q&A with Industry Leaders Read More September 8, 2026 Scott Maysura The Work Didn’t Disappear. The Buyer Changed. Read More September 4, 2026 Jeff Jones Restoration’s Next Wave of Competition: Why AI-Displaced Corporate Professionals Will Be Competing for Market Share Through Franchising
- [On Demand Webinars](https://www.candrmagazine.com/on-demand-webinars/) - On Demand Webinars Search Search The H.E.A.R.T. Protocol: “AI-First” Operations Meets “People-First” Leadership​ Date: Mar 31, 2026 Learn More Independent by Choice: Building a Stronger Restoration Business in a Consolidating Market Date: Mar 18, 2026 Learn More Mold Remediation 2026: Why the Basics Still Win Date: Mar 18, 2026 Learn More The Tuition: What Scaling
- [Golden Quill Award](https://www.candrmagazine.com/golden-quill-award/) - The C&R Golden Quill Award celebrates outstanding educational contributions by restorers and cleaners that help move the industry forward through their thought leadership, forward-thinking, factually sound article.
- [Read the 2026 State of the Industry Report](https://www.candrmagazine.com/cr-state-of-the-industry-report/stateoftheindustry/) - Read the 2026 State of the Industry Report! Now in its fourth year, the C&R State of the Industry Report, powered by KnowHow, remains the restoration industry’s most comprehensive annual benchmark built by restorers, for restorers. This year’s report is based on survey data from a large pool of participants across the United States
- [Customer Service Elite](https://www.candrmagazine.com/customer-service-elite/) - Customer Service Elite The Customer Service Elite Award is in its third year in the cleaning and restoration industry, designed to celebrate heroes of customer service among our industry’s vendors! This award gives contractors the opportunity to shine a spotlight on their favorite vendors – the ones who are real customer service rockstars. By nominating
- [Unsung Heroes Award](https://www.candrmagazine.com/unsung-heroes-award/) - Unsung Heroes Award Sponsored by Cotality PURPOSE To celebrate and recognize amazing people exemplifying selflessness, leadership, grit, and tenacity within all levels of the restoration and cleaning industry. We are looking for men and women who go above and beyond for their customers, colleagues, and community. We are looking for Unsung Heroes exuding qualities like:
- [Columnists](https://www.candrmagazine.com/columnists/) - Columnists Ask Rachel Introducing "Ask Rachel," a new, must-read column in C&R! Written by none other than restoration educator extraordinaire Rachel Adams, this lively monthly column offers you the unique opportunity to tap into Rachel's vast reservoir of knowledge and experience. Whether you're wrestling with a tough water damage job or simply need tips on
- [MicroColumns](https://www.candrmagazine.com/microcolumns/) - MicroColumns Answers by Accuserve This column introduces "Answers by Accuserve," a series dedicated to shedding light on Managed Repair Providers (MRPs), often overlooked in the contracting world. It aims to debunk misconceptions and highlight the numerous benefits MRPs offer to contractors. In its inaugural post, the series focuses on how MRPs facilitate scalability, cost-effectiveness, business
- [About C&R](https://www.candrmagazine.com/about-cr/) - C&R Team Cleaning & Restoration Magazine is the oldest trade publication specifically dedicated to the cleaning and restoration industry. C&R was founded by the Restoration Industry Association more than four decades ago, as a member-only benefit. In July 2021, C&R came under the leadership of ongoing industry media partner, Michelle Blevins. Today, C&R is available
- [Emerging Leaders Award](https://www.candrmagazine.com/emergingleaders/) - Emerging Leaders Award In Partnership with RIA We’re so excited to continue celebrating leaders in restoration with the 2nd Emerging Leaders in Restoration Award! This award celebrates rising leaders under 40 who are shaping the future of the restoration industry. Meet the 2025 Winners of the Emerging Leaders Award! What Is the Award About? The
- [C&R State of the Industry Report](https://www.candrmagazine.com/cr-state-of-the-industry-report/) - The C&R State of the Industry Report, powered by KnowHow, gathers critical data to establish trends, habits, and benchmarks for the restoration industry. This year’s study is designed to be the starting point – a gathering of core data we can use as an industry-wide benchmark, to drill further into and compare against in years
- [Webinar: Human-Centric Tech: Integrating Sentiment into Digital Workflows](https://www.candrmagazine.com/webinar-human-centric-tech-integrating-sentiment-into-digital-workflows/) - LIVE WEBINAR Human-Centric Tech: Integrating Sentiment into Digital Workflows Sponsored By: July 31, 2025 12 pm Eastern Caitlin Rios VP, Product for Restoration Solutions at Cotality Watch On Demand Human-Centric Tech: Integrating Sentiment into Digital Workflows​ There’s no way around it: to meet today’s demand, restoration service providers must implement digital workflows. But adopting technology
- [Webinar: Maximizing Claim Success in 2025 - Lessons Learned From 100,000+ Claims​](https://www.candrmagazine.com/webinar-maximizing-claim-success-in-2025/) - Maximizing Claim Success in 2025 - Lessons Learned From 100,000+ Claims Sponsored By: Thursday, June 26, 2025 12pm ET Speakers Josh Ehmke Co-Founder of One Claim Solution and Owner of Ehmke Law, PLC Watch On Demand Maximizing Claim Success in 2025 - Lessons Learned From 100,000+ Claims This is a data-driven webinar for restoration
- [Webinar: How Technology and Specialization Combine For Efficiencies In Property Claims](https://www.candrmagazine.com/webinar-how-technology-and-specialization-combine-for-efficiencies-in-property-claims/) - Estimating Has Changed:How Technology and Specialization Combine For Efficiencies In Property Claims Sponsored By: Wednesday, May 28 1 PM ET Speakers Chris Tilkov, Founder of Ask AiME and Director at DocuSketch Watch On Demand Estimating Has Changed:How Technology and Specialization Combine For Efficiencies In Property Claims Join Chris Tilkov, Founder of Ask AiME and Director
- [Webinar: Learn How Servpro Team Olsen Used 360° Tours to Land New Clients](https://www.candrmagazine.com/webinar-learn-how-servpro-team-olsen-used-360-tours-to-land-new-clients/) - How to Leverage 360° Tours to Land Clients & Drive Sales​ Sponsored By: Tuesday, April 15 1 PM ET Speakers Santa Davidson, SERVPRO Team Olson Holly Baldwin, DocuSketch Watch On Demand How to Leverage 360° Tours to Land Clients & Drive Sales Join us for a special webinar featuring Santa Davison from SERVPRO Team Olson
- [5050 Challenge](https://www.candrmagazine.com/5050-challenge/) - Join the 50/50 Challenge: Expand Your Network, Strengthen the Industry The restoration industry thrives on strong relationships, and the 50/50 Challenge is here to make networking easier, more effective, and a whole lot more fun. Whether you’re looking to connect with fellow professionals, exchange insights, or explore new opportunities, this initiative is designed to help
- [Webinar: How to Grow Your Bottom Line with 360° Documentation and Remote Estimating​](https://www.candrmagazine.com/webinar-how-to-grow-your-bottom-line-with-360-documentation/) - How to Grow Your Bottom Line with 360° Documentation and Remote Estimating Sponsored By: Tuesday, March 18 1 PM ET Speakers To be Announced Watch On Demand How to Grow Your Bottom Line with 360° Documentation and Remote Estimating Are you a restoration contractor looking to scale your business? The right systems can make all
- [Webinar: Mastering the Essentials: The Golden Rules of Documentation](https://www.candrmagazine.com/webinar-mastering-the-essentials/) - Mastering the Essentials: The Golden Rules of Documentation Sponsored By: Tuesday, Feb. 18 1 PM ET Speakers Todd Sangid WATCH ON DEMAND Mastering the Essentials: The Golden Rules of Documentation Effective documentation is the foundation of clarity, efficiency, and accountability. Whether you’re managing projects, tracking progress, or ensuring compliance, mastering the essentials of documentation is
- [Subscribe](https://www.candrmagazine.com/about-cr/subscribe-now/) - Subscribe Now Get The Cleaning & Restoration Industry's Longest-Running Trade Publication Did you know C&R Magazine is FREE to subscribers?! With just a few clicks, you can get your free print or digital subscription set up today! Get immediate access. Stay up to date on the latest industry news Gain valuable insights from industry leaders
- [Webinar - Navigating Claims Surges](https://www.candrmagazine.com/webinar-navigating-claims-surges/) - Navigating Claims Surges Sponsored By: Wednesday, Jan. 29 1 PM ET Speakers Michelle Blevins & Robb Harrell WATCH ON DEMAND Navigating Claims Surges Join us for a discussion on managing claims during high-pressure, large-volume events. Using the 2024 Toronto-area floods as a case study, we’ll explore practical strategies to prepare your team for sudden surges
- [C&R State of The Industry Report Download](https://www.candrmagazine.com/cr-state-of-the-industry-report-download/) - Thank you Thank you for downloading this valuable resource in partnership with KnowHow. Make sure you’re subscribed to C&R to stay up-to-date on the latest educational content from industry thought leaders. State of the Industry Report 2024 Download E-Book State of the Industry Report 2023 Download E-Book State of the Industry Report 2022 Download E-Book
- [Webinar - 2024 State of the Industry Reveal + Analysis](https://www.candrmagazine.com/webinar-2024-state-of-the-industry-reveal/) - LIVE WEBINAR State of the Industry Reveal + Analysis Webinar #1: SOTI Overview Watch On-Demand Wednesday, Nov. 13, 2024 1 pm ET Wednesday, Nov. 20, 2024 1 pm ET Speakers Leighton Healey & Michelle Blevins REGISTER NOW Expert Breakdown The C&R State of the Industry Report, powered by KnowHow, gathers critical data to establish trends,
- [Webinar - How Restoration Contractors Can Get Paid Faster and More Fairly](https://www.candrmagazine.com/how-restoration-contractors-can-get-paid-faster-and-more-fairly/) - How Restoration Contractors Can Get Paid Faster and More Fairly Sponsored By: Thursday, Oct. 24, 2024 1 PM ET Speakers Jeremy Traasdahl & Dan Doud WATCH ON DEMAND How Restoration Contractors Can Get Paid Faster and More Fairly This webinar will go through statistics, processes, and operational considerations to make sure you’re getting paid as
- [Webinar - 2024 RIA Cost of Doing Business Report](https://www.candrmagazine.com/webinar-2024-ria-cost-of-doing-business-report/) - Sept. 9 at 1 p.m. EDT WATCH ON DEMAND Speakers Anthony Nelson, Leighton Healey Introducing the 2024 RIA Cost of Doing Business Report Join us for an exclusive webinar unveiling the highly anticipated 2024 RIA Cost of Doing Business Report, powered by KnowHow. This inaugural report takes the first step in providing comprehensive financial benchmarking
- [Storm Ahead: A practical playbook for restoration pros for CAT success](https://www.candrmagazine.com/storm-ahead-a-practical-playbook-for-restoration-pros-for-cat-success/) - Storm Ahead: A practical playbook for restoration pros for CAT success Disasters strike fast and hard. With experts predicting an intense hurricane season ahead, it’s not about if but when. Are you ready to face the next major catastrophe with confidence? Welcome to your essential guide to CAT work confidence. Designed to equip you with expert insights and tools, this
- [Building Your Perfect Week](https://www.candrmagazine.com/building-your-perfect-week/) - LIVE WEBINAR Building Your Perfect Week Master Time Management & Achieve Balance Sponsored By: WednesdayDecember 13, 2023 1 pm ET Speaker Alex Duta - Albiware WATCH ON DEMAND LEARNING OBJECTIVES: We’ve all been there before, hustling through grueling 60-hour work weeks, feeling drained, and questioning if we’re making any progress. It’s a place where fatigue
- [Webinar - Let's Get Legal](https://www.candrmagazine.com/lets-get-legal/) - Let's Get Legal Sponsored By: Wednesday, March 20, 2024 1 PM ET Speakers Josh Emhke and Scott Whitaker WATCH ON DEMAND Let's Get Legal Join us for an enlightening webinar designed specifically for contractors seeking to deepen their understanding of the legal tools at their disposal. This comprehensive session will guide you through the intricacies
- [Webinar - Get Paid More, Faster](https://www.candrmagazine.com/webinar-get-paid-more-faster/) - Get Paid More, Faster: Advocating for Your Company Sponsored By: Tuesday, May 16th, 2023 1-2 PM ET 45 minute discussion - 15 minute Q&A Panelists Josh Ehmke, Jeremy Traasdahl, & Anthony Nelson Moderator C&R Publisher Michelle Blevins Watch On Demand Get Paid More, Faster According to C&R’s State of the Industry report, getting paid is
- [Webinar - 2024 Restoration Market Update](https://www.candrmagazine.com/webinar-2024-restoration-market-update/) - 2024 Restoration Market Update Sponsored By: Thursday, Feb. 29, 2024 1 PM ET Speaker Gokul Padmanabhan WATCH ON DEMAND This webinar is the perfect opportunity to learn what’s happening in the restoration market in 2024. Will mergers and acquisitions continue at a high level? Will the market slow? And where is private equity fitting into
- [E3 Explains the Science of Drying](https://www.candrmagazine.com/e3-explains-the-science-of-drying/) - E3 Explains the Science of Drying Sponsored by Dewald Academy of Drying Enthalpy is the measurement of energy in a thermodynamic system. The quantity of enthalpy is equal to the total content of heat (the system’s internal energy) plus the product of volume and pressure. Chuck Dewald III walks through how to evaluate this evaporative energy
- [Prism eBook Landing page](https://www.candrmagazine.com/prism-when-life-needs-an-expert/) - When Life Needs an Expert Read case studies and learn the challenges, value, solution, and benefits of trusting the experts when it comes to specialty restoration. In this eBook, Prism Specialties answers the questions: What is responsible textile restoration? How do I partner with the right art restoration company? How does e-waste affect the environment?
- [Advertise](https://www.candrmagazine.com/about-cr/advertise/) - Cleaning & Restoration Magazine is the oldest trade publication specifically dedicated to the cleaning and restoration industry. C&R is available in print and digital formats for free, to the entire industry. This also includes access to a library of historical content from early industry pioneers. As a full media brand, C&R magazine articles, web-exclusive content, new
- [Home](https://www.candrmagazine.com/home/) - Featured Article September 10, 2026 - C&R Editor The Changing Business of Restoration | A Roundtable Q&A with Industry Leaders Publisher’s Note: Our industry is changing rapidly. Success today requires far more than technical expertise. In this roundtable, business leaders discuss a plethora of topics impacting restorers daily: navigating tighter […] Read More Restoration Unfiltered:
- [Webinar - 2023 State of the Industry Reveal + Analysis](https://www.candrmagazine.com/webinar-2023-state-of-the-industry-reveal-analysis/) - REGISTER NOW LIVE WEBINAR State of the Industry Reveal + Analysis Wednesday, Nov. 1, 2023 1 pm ET Wednesday, Nov. 8, 2023 1 pm ET Wednesday, Nov. 15, 2023 1 pm ET Speakers Leighton Healey & Michelle Blevins REGISTER NOW Expert Breakdown The C&R State of the Industry Report, powered by KnowHow, gathers critical data
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- [Retirement: The 5 Levels of Decision Making](https://www.candrmagazine.com/retirement-ebook-landing-page/) - Retirement: The 5 Levels of Decision Making After working with business owners for 25+ years, the following statements are true. Many owners: Say they want to retire. Say they’re ready to retire. Are unsettled about what comes next. Struggle with the thought of actually retiring. Yet years pass as they continue to wrestle with the
- [Mitigation Vs. Stabilization](https://www.candrmagazine.com/mitigation-vs-stabilization/) - Mitigation Vs. Stabilization The concept of stabilization is a major topic in the restoration and cleaning industry today. Stabilization is vital to the restoration process, and differs from the mitigation process. This resource from one of the industry’s top drying experts breaks down the difference between mitigation and stabilization, and walks through what is required
- [2021 Catastrophe Report Ebook](https://www.candrmagazine.com/2021-catastrophe-report-ebook/) - 2021 Catastrophe Report In 2021, more than 14.5 million single- and multifamily homes were impacted by the largest natural catastrophe events of 2021, with an estimated $56.92 billion in property damage. This year’s report analyzed thirteen major hazard events of 2021 — from hurricanes and severe weather such as tornados and hailstorms to wildfires and
- [The Restorer's Playbook](https://www.candrmagazine.com/the-restorers-playbook-2/) - We talked to the industry's top trainers and thought leaders to get their advice for conquering your toughest business challenges this year. With 89% of restorers indicating that finding employees is at the top of their list, this is one of the challenges we tackled first. Here’s a sneak peak at what our experts had
- [The Restorer's Playbook](https://www.candrmagazine.com/the-restorers-playbook/) - Encircle talked to the industry's top trainers and thought leaders to get their advice for conquering your toughest business challenges this year. With 89% of restorers indicating that finding employees is at the top of their list, this is one of the challenges we tackled first. This sponsored monthly column in C&R offers a sneak
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- [Floodlight Banner Ad August 2023](https://www.candrmagazine.com/ads/floodlight-banner-ad-august-2023/)
- [State of the Industry Billboard Ad August 2023](https://www.candrmagazine.com/ads/state-of-the-industry-billboard-ad-august-2023/)
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- [Nexus Banner Ad Jan23](https://www.candrmagazine.com/ads/nexus-banner-ad-jan23/)
- [Learn to Restore Top Square Feb23](https://www.candrmagazine.com/ads/learn-to-restore-top-square-feb23/)
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- [Corelogic SuperLeader March23](https://www.candrmagazine.com/ads/corelogic-superleader-march23/)
- [NeXus Banner Ad Feb23](https://www.candrmagazine.com/ads/nexus-banner-ad-feb23/)
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- [Protimeter Superleader Ad Jan 23](https://www.candrmagazine.com/ads/protimeter-superleader-ad-jan-23/)
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## Products

- [Directory submission](https://www.candrmagazine.com/product/directory-submission/)

## Events

- [Verisk Elevate 2026](https://www.candrmagazine.com/event/verisk-elevate-2026/) - Elevate is more than a conference—it's a catalyst for innovation in property claims and restoration. Collaborate with industry leaders, explore cutting-edge solutions, and be a part of shaping tomorrow's insurance landscape. Who should attend Elevate? Insurance Leaders: Senior executives and decision-makers from insurance companies who are looking to stay ahead of industry trends and make
- [RIA AGA Networking Event](https://www.candrmagazine.com/event/ria-aga-networking-event-3/) - AGA Networking Event - Thomasville Baltimore, MD
- [RIA AGA Networking Event](https://www.candrmagazine.com/event/ria-ag-networking-event/) - AGA Networking Event - McCabe Restoration Memphis, TN
- [RIA AGA Collaborative Event](https://www.candrmagazine.com/event/ria-aga-collaborative-event/) - In Partnership With RIA MCRA OCTOBER 2025 REGIONAL MEETING October 16-17, 2025 | Sonesta Charlotte Lower South End | Charlotte, NC We're honored to partner with RIA for the MCRA October Regional Meeting and bring you outstanding sessions from both RIA and MCRA and opportunities to connect and build your network.
- [Trusted Restorer National Conference](https://www.candrmagazine.com/event/trusted-restorer-national-conference/) - Experience three days of inspiration, networking and fun. The National Conference serves as the ultimate opportunity to learn, connect, get inspired and grow your business. This year's conference will bring together industry experts, vendors from all over the country and our loyal members right in the heart of Downtown Kansas City. National Conference 2025 presents
- [ACCESS National Conference](https://www.candrmagazine.com/event/access-national-conference-2/) - May 18-21 Rosen shingle creek, Orlando FL
- [Contractor Connection RESTORE 2026](https://www.candrmagazine.com/event/contractor-connection-restore-2026/) - Caesars Palace, June 8-10
- [2026 International Restoration Convention & Industry Expo](https://www.candrmagazine.com/event/international-restoration-convention-industry-expo/)
- [VMA Business Planning Retreat | Canton, OH](https://www.candrmagazine.com/event/vma-business-planning-retreat-canton-oh/) - Violand’s Business Planning Retreats provide the venue, tools, and guidance to help participating companies draft their customized long-term goals, short-term strategies, a 12-month marketing plan, and financial proforma with KPIs, budgeting, benchmarking, and forecasting. Build your comprehensive strategic plan and network with other forward-thinking industry business owners and managers while you Chart Your Course to
- [INTRConnect 2026](https://www.candrmagazine.com/event/intrconnect-2026/) - We're heading to Washington D.C. for the fourth annual INTRConnect! Discover the latest trends, innovations, and best practices in property insurance and restoration. You will also gain insights into the current and future challenges and opportunities facing the industry – and how to future-proof your business in a rapidly changing environment. No matter your role
- [Contractor Connection RESTORE Conference & Expo](https://www.candrmagazine.com/event/contractor-connection-restore-conference-expo/) - This is not your average event; it's a dynamic fusion of networking, education, and inspiration, featuring the insurance industry's largest and most dynamic Exhibitor Expo. Join 3,500+ attendees, including contractors, insurance carriers, adjusters, and industry service providers, for an exceptional networking experience. May 19-21, 2025 Louisville, KY 2024 Conference URL: https://contractorconnection.cventevents.com/event/e0d05015-dcdf-454e-a0d8-bc2a5b4e1026/summary
- [What's Blowing Up Your Claim? Dispute Resolution & Investigation Intensive](https://www.candrmagazine.com/event/whats-blowing-up-your-claim-dispute-resolution-investigation-intensive/) - What's blowing up your insurance claims? Join R. David Sweet and P. David Herring for a dynamic 4-day restoration intensive tailored for contractors, attorneys, adjusters and all industry experts. Together, they'll navigate the graveyard of claim landmines and tackle the question on everyone’s mind: "What's is blowing up my claim?"Your real battle starts at the
- [INTRConnect 2025](https://www.candrmagazine.com/event/intrconnect-2/) - **Postponed to March 23 - Tuesday, March 25 At INTRConnect, you will discover the latest trends, innovations, and best practices in property insurance and restoration. You will also gain insights into the current and future challenges and opportunities facing the industry – and how to future-proof your business in a rapidly changing environment. No matter
- [2025 Owners & Managers Retreat](https://www.candrmagazine.com/event/2025-owners-managers-retreat/) - Join us for the 2025 Owners & Managers Retreat, a premier two-day event specifically designed for leaders in the restoration industry. This transformative experience is tailored to empower owners and managers with actionable strategies that foster operational efficiency, team collaboration, and business growth. Through a series of interactive workshops, team-building exercises, and expert-led presentations, you’ll gain
- [Leading Operation Excellence in Restoration](https://www.candrmagazine.com/event/leading-operation-excellence-in-restoration/) - Join us for a transformative two-day interactive workshop designed to help restoration professionals build a scalable, process-driven organization. Whether you’re new to operational design or seeking to refine your processes, this course will equip you with the tools to define core functions, clarify expectations, and develop leadership skills to scale and engage your team effectively.
- [CAPTURE 2024](https://www.candrmagazine.com/event/capture-2024/) - Join us as we connect, exchange insights, and dive deep into the latest AI & industry trends. Presented by SeekNow and Tramex, CAPTURE 2024 is a must-attend networking event filled with inspiring sessions and exchanges. Take part in our impulse sessions featuring industry leaders from SeekNow, Tramex, Verisk, Core Logic, PSA, KnowHow, Clean Claims, and
- [Proven 2025: The PSA User Conference](https://www.candrmagazine.com/event/proven-2025-the-psa-user-conference/) - This 2-day event provides education, networking, vendor expo etc., showcasing all the new releases, product updates, and additional services. To secure your spot, register today to receive additional details on the conference!
- [The Violand Executive Summit](https://www.candrmagazine.com/event/the-violand-executive-summit-2/) - By attending The Violand Executive Summit, owners and managers of restoration, plumbing, hvac, and other direct labor service companies will be able to expand their abilities relevant to leading their small businesses. These include high-level training in sales and marketing, profitability, leadership training in today’s work climate, hiring top-level employees, increasing and understanding the value
- [Andrew Ask Building Science Symposium 2025](https://www.candrmagazine.com/event/andrew-ask-building-science-symposium-2025/) - Andy's twenty seven year tradition of bringing world class building science education to Florida continues in 2025. The Andrew Ask Building Science Symposium features renowned speakers and engaging topics. AABSS-2025 brings leading construction industry knowledge presented by todays most relevant experts and influencers that you won’t see or hear anywhere else.
- [The Collective 2025](https://www.candrmagazine.com/event/the-collective-2025/)
- [Profitable Pack Outs](https://www.candrmagazine.com/event/profitable-pack-outs/) - Join us for two days of contents restoration training. Learn our proven, time-tested pack out, inventory and cleaning techniques PLUS hands-on training. Barb Jackson, CR - a.k.a. "The Queen of Contents" - will guide you through the latest techniques and technologies to increase your profitability on every job. Streamline your systems, get control of your pack
- [RIA AGA Networking Event: Insurcomm](https://www.candrmagazine.com/event/ria-aga-networking-event-agenda-insurcomm/) - Join fellow restorers in your region to network, gain business insights from industry leaders to help improve your bottom line, and hear from RIA's Restoration Advocate, Ed Cross, on the RIA's advocacy efforts on behalf of restorers and much more. Our event host is Insurcomm, a twenty-four-seven company that serves the great states of New
- [RIA AGA PuroClean Networking Event](https://www.candrmagazine.com/event/ria-aga-puroclean-networking-event/) - Join fellow restorers in your region to network, gain business insights from industry leaders to help improve your bottom line, and hear from RIA's Restoration Advocate, Ed Cross, on the RIA's advocacy efforts on behalf of restorers and much more. Our event host is PuroClean, a leading commercial and residential restoration franchising company. Founded in
- [VMA Business Planning Retreat | Canton, OH](https://www.candrmagazine.com/event/vma-business-planning-retreat/) - Violand’s Business Planning Retreats provide the venue, tools, and guidance to help participating companies draft their customized long-term goals, short-term strategies, a 12-month marketing plan, and financial proforma with KPIs, budgeting, benchmarking, and forecasting. Build your comprehensive strategic plan and network with other forward-thinking industry business owners and managers while you Chart Your Course to
- [VMA Business Planning Retreat | Charlotte Harbor, FL](https://www.candrmagazine.com/event/vma-business-planning-retreat-charlotte-harbor-fl/) - Violand’s Business Planning Retreats provide the venue, tools, and guidance to help participating companies draft their customized long-term goals, short-term strategies, a 12-month marketing plan, and financial proforma with KPIs, budgeting, benchmarking, and forecasting. Build your comprehensive strategic plan and network with other forward-thinking industry business owners and managers while you Chart Your Course to
- [ACCESS Conference](https://www.candrmagazine.com/event/access-conference/) - Join us in Orlando for the ACCESS National Conference, an event that promises to energize and inspire. Our conference is not just a meeting place; it’s an experience designed to empower you with knowledge, connect you with industry leaders and peers, and inspire solutions that enhance your business performance. Caribe Royale Orlando, Florida Look for
- [2025 RIA Restoration Convention & Industry Expo](https://www.candrmagazine.com/event/2025-ria-restoration-convention-industry-expo/) - April 28-30th, 2025 in West Palm Beach, FL
- [PLRB Claims Conference](https://www.candrmagazine.com/event/plrb-claims-conference/) - The Property & Liability Resource Bureau Claims Conference & Insurance Services Expo is the largest property and liability claims educational event in the industry. It is an intensive three and a half days of 90-minute concept sessions and technical clinics, half-day workshops and seminars, exhibits, and other training and networking events allowing experienced claims personnel to
- [Verisk's Elevate Conference](https://www.candrmagazine.com/event/verisks-elevate-conference/) - Elevate is the premier property claims conference where industry leaders, experts, and innovators come together to get business done. Whether you’re returning or joining us for the first time, you’ll find opportunities to expand your knowledge and engage directly with those shaping our industry. Learn more: https://events.verisk.com/event/2d6bdd7e-0998-4c38-8c07-e9b9c9da40b6/websitePage:97164067-80b9-419d-a1d4-5c44539aed43?_gl=1*r66rdq*_gcl_au*MjAwMzM5MzE5My4xNzIwNzkzMjM3*_ga*MTY4NzkzNDA4LjE3MjA3OTMyMzg.*_ga_8L34NF0LP7*MTcyMDc5MzIzNy4xLjAuMTcyMDc5MzIzNy42MC4wLjA
- [Aramsco's NeXus Conference](https://www.candrmagazine.com/event/aramscos-nexus-conference/) - NeXus 2025 is set to redefine the landscape of trade shows, now taking place at The Paris. This exceptional event spans diverse sectors, including Restoration, Concrete Surface Preparation, Abatement, Safety, and Professional Cleaning, and Traffic Safety. As an attendee, you'll experience a unique opportunity to gain valuable insights into the latest industry trends. Our event
- [Restoration Project Management](https://www.candrmagazine.com/event/restoration-project-management/) - Restoration Project Managers must to be able to close deals, plan efficiently, communicate effectively, delegate accordingly, and fully comprehend their assigned roles and responsibilities. To understand how to apply these skills to restoration, Violand Management Associates created this Restoration Project Management program—the benchmark for project management training in the restoration industry. Learn more at https://violand.com/training-programs/project-management/
- [VMA Business Planning Retreat | Charlotte Harbor, FL](https://www.candrmagazine.com/event/vma-business-planning-retreat-charlotte-harbor-fl-2/) - Violand’s Business Planning Retreats provide the venue, tools, and guidance to help participating companies draft their customized long-term goals, short-term strategies, a 12-month marketing plan, and financial proforma with KPIs, budgeting, benchmarking, and forecasting. Build your comprehensive strategic plan and network with other forward-thinking industry business owners and managers while you Chart Your Course to
- [2024 Pivot Marketing Workshop](https://www.candrmagazine.com/event/2024-pivot-marketing-workshop/) - Empower Your Marketing Skills – A New Approach to Learning and Growth! Join us for the annual Pivot Marketing Workshop, a dynamic two-day event designed to elevate your marketing expertise, whether you’re just starting or are an advanced professional. This year, we’re taking an innovative approach by offering tailored spaces and agendas for beginners and
- [Contractor Connection Restore Conference & Expo 2024](https://www.candrmagazine.com/event/contractor-connection-2024/) - Welcome to the 26th annual RESTORE Conference & Expo, where innovation meets inspiration at the Anaheim Convention Center in Anaheim, CA, taking place from June 17, 2024, to June 19, 2024! This is not your average event; it's a dynamic fusion of networking, education, and inspiration, featuring the insurance industry's largest and most dynamic Exhibitor
- [Restoration Business Retreat](https://www.candrmagazine.com/event/restoration-business-retreat/) - Refresh your mind with enjoyable activities and collaborate with exceptional peers as you focus on advancing your business. WHITEFISH, MT JUNE 19 - JUNE 21 2024 2 days of immersive coaching and collaboration with a small intimate group Discover the value of our event through a personalized approach, focused learning, and relaxed networking. Our goal
- [MCRA March 2024 Regional Meeting](https://www.candrmagazine.com/event/mcra-march-2024-regional-meeting/) - The Grandover Resort Greensboro, NC
- [PSA User Conference](https://www.candrmagazine.com/event/psa-user-conference/) - We are excited to announce our next PSA User Conference to be held at the Hyatt Regency Dallas in Texas. For PSA users who have never attended a user conference before, this 2-day event provides education, networking, vendor expo etc. This annual user conference showcases all the new releases, product updates, and additional services. To
- [VMA Executive Summit](https://www.candrmagazine.com/event/vma-executive-summit/) - By attending The Violand Executive Summit, owners and managers of restoration, plumbing, hvac, and other direct labor service companies will be able to expand their abilities relevant to leading their small businesses. These include high-level training in sales and marketing, profitability, leadership training in today’s work climate, hiring top-level employees, increasing and understanding the value
- [The Collective 2024](https://www.candrmagazine.com/event/the-collective-2024/) - Earn 14 IICRC CEC Hours Our agenda may surprise you. It is important that each attendee thoroughly enjoy an event that is enriching, thought provoking and designed for the trailblazers we attract. CORE is home to the industry’s most elite property restoration service providers. They are pioneers who expect more from a conference experience. We
- [2024 Stellar Brands/Restoration 1 Franchise Convention](https://www.candrmagazine.com/event/2024-stellar-brands-restoration-1-franchise-convention/) - June 17 - 21, 2024 Rosen Shingle Creek Orlando, FL More information to come!
- [2024 PLRB Claims Conference & Insurance Services Expo](https://www.candrmagazine.com/event/plrb-claims-conference-insurance-services-expo-2/) - Boston, MA March 17-20, 2024 *More information to come
- [ACCESS National Conference 2024](https://www.candrmagazine.com/event/access-national-conference-2024/) - Rosen Shingle Creek Orlando, Florida
- [RIA 2024 International Restoration Convention & Industry Expo](https://www.candrmagazine.com/event/ria-2024-international-restoration-convention-industry-expo/) - Hyatt Regency Dallas Dallax, TX Network with restoration professionals and exhibitors from around the world at the industry's best restoration convention. The event will include educational sessions, networking events, a tradeshow with the industry's best products and services, continuing education credits and much more!
- [INTRCONNECT 2024](https://www.candrmagazine.com/event/intrconnect-2024/) - January 21-January 24, 2024 Fairmont Hotel 101 Red River St. Austin, TX 78701 INTRCONNECT: A CoreLogic Experience You Cannot Miss For the second year, property insurance and restoration industries merge to collaborate and gain new insights and perspectives. At INTRCONNECT, hundreds of property insurance and restoration professionals gather to analyze the current and future states of
- [Nexus 2024](https://www.candrmagazine.com/event/nexus-2024/) - The Mirage, Las Vegas NV What is Nexus? NeXus is one of the largest trade shows in the Restoration, Concrete Surface Preparation, Abatement, Safety, and Professional Cleaning industries. Attendees gain insight into the latest industry trends, learn from other experts, and interact with exhibitors in formal and informal settings. When is Nexus? NeXus 2024 will
- [Verisk Elevate 2024](https://www.candrmagazine.com/event/verisk-elevate-2024/) - Salt Lake City, Utah The highly anticipated Verisk Elevate conference is right around the corner and we invite you to save the date for 2024’s top industry event. This year’s conference will transform the way you navigate the ever-changing landscape of insurance and property estimation technology. Here's a sneak peek of what to expect: Immersive
- [2023 RESTORE Conference & Expo](https://www.candrmagazine.com/event/contractor-connection/) - The RESTORE Conference speaks to Contractor Connection’s mission to restore and enhance lives, businesses and communities. Network members have the opportunity every day to put that mission into action. Contractor Connection’s insurance carrier clients and their policyholders rely on the Contractor Connection network to perform at a high level and deliver the best possible customer
- [Violand Business Planning Retreat](https://www.candrmagazine.com/event/violand-business-planning-retreat/) - A three-day, interactive event where we help you build the roadmap to grow your business over the next five years. If you want to change your numbers, you must change your activities. You need a plan. Set a goal and chart your course to success! Every member of your company needs to know what is
- [Win the Storm Conference](https://www.candrmagazine.com/event/win-the-storm-conference/) - Storm Ventures Group “Win The Storm Conference” (WTS), the leading conference and tradeshow expo for general contracting, restoration, roofing and solar companies, announces full conference agenda and speaker lineup.The three-day event held March 15-17 in Fort Lauderdale kicks off with a parade recognizing Ian first responders, followed by educational speakers, presentations, panels with live Q&A, over
- [Ask AiME Free Member Webinar](https://www.candrmagazine.com/event/ask-aime-free-member-webinar/) - Join Chris Tilkov, President of AiME, and Colleen Duran, Chief Operating Officer of RIA, for a FREE member webinar on Wednesday, January 25 from 2:00 - 2:30 PM ET. This webinar will demonstrate how AiME can help you with estimate reviews to increase accuracy, reduce supplements, and improve estimate review times.
- [2023 NADCA 34th Annual Meeting & Exposition](https://www.candrmagazine.com/event/2023-nadca-34th-annual-meeting-exposition/) - The industry’s largest annual event will bring together a diverse group of professionals involved in the inspection, cleaning, and restoration of HVAC systems. With industry-specific certifications, educational sessions, and networking, the Annual Meeting is perfect for air systems cleaning specialists, mold remediators, HVAC inspectors, or anyone interested in the comprehensive field of HVAC system cleaning.
- [RIA 2023 International Restoration Convention + Industry Expo](https://www.candrmagazine.com/event/ria-2023-international-restoration-convention-industry-expo/) - Registration is OPEN for RIA's 2023 International Restoration Convention & Industry Expo taking place April 24-26, 2023 at the Rosen Shingle Creek in Orlando, Florida. Join us at this must-attend event to celebrate the industry that brings “Restoration Beautiful” to life every day! Gain valuable insight through educational sessions taught by industry thought leaders, hear the latest updates on RIA's advocacy efforts on behalf of
- [NeXus](https://www.candrmagazine.com/event/nexus-2/) - NeXus is one of the largest trade shows in the Restoration, Concrete Surface Preparation, Abatement, Safety, and Professional Cleaning industries. Attendees gain insight into the latest industry trends, learn from other experts, and interact with exhibitors in formal and informal settings. Get a leg up on the competition! With 16 education seminars there is something
- [Andrew Ask Building Science Symposium](https://www.candrmagazine.com/event/10064/) - BUILDING SCIENCE is the study of the materials and systems that go into buildings; how heat, air, moisture, and energy affect building performance. Applying this science to the design and construction of sustainable buildings is Building Science Engineering. AABSS is a 2-day regional seminar on building science where architects, building officials, engineers, contractors, and suppliers
- [RIA Contents Loss Specialist (CLS) Advanced Designation](https://www.candrmagazine.com/event/ria-contents-loss-specialist-cls-advanced-designation/) - RIA’s Contents Loss Specialist Advanced Pillar Designation is one of the four advanced pillar designations of the enhanced Certified Restorer (CR) program. The CLS designation is for those individuals who wish to advance their career and become a recognized subject matter expert in this field. This course provides a comprehensive approach to contents loss including perils impacting contents,
- [RIA Environmental Risk Specialist (ERS) Advanced Pillar Designation](https://www.candrmagazine.com/event/ria-environmental-risk-specialist-ers-advanced-pillar-designation/) - The RIA's Environmental Risk Specialist (ERS) Advanced Pillar Designation is the newest, and final, of the four pillars of the enhanced Certified Restorer (CR) program. The NEW RIA the Environmental Risk Specialist (ERS) course will prepare the Environmental Specialist to navigate resources, industry guidelines, and regulations. This RIA program provides the student with awareness and understanding of the environmental hazards, including Chemical, Biological,
- [RIA Virtual Fall Technical Conference](https://www.candrmagazine.com/event/ria-virtual-fall-technical-conference/) - Registration Fees: Member: $250 Non-Member: $450 Who Should Attend? This one-day program will cover timely topics designed to give you practical tools, skills, and knowledge to apply to your restoration projects. If you own a restoration company, manage restoration projects, or prepare estimates, we have planned meaningful content, especially for you. *Valid for 6.5 Continuing Education Credits
- [RIA AGA Networking Event](https://www.candrmagazine.com/event/ria-aga-networking-event/) - Network with Fellow Restorers The RIA is excited to announce our new AGA networking events. Join fellow restorers in your region to network, hear from RIA's Restoration Advocate, Ed Cross, on the RIA's advocacy efforts on behalf of restorers and provide feedback on the challenges and issues impacting your business. These new networking events are designed to bring restorers
- [RIA AGA Networking Event](https://www.candrmagazine.com/event/ria-aga-networking-event-2/) - Network with Fellow Restorers The RIA is excited to announce our new AGA networking events. Join fellow restorers in your region to network, hear from RIA's Restoration Advocate, Ed Cross, on the RIA's advocacy efforts on behalf of restorers and provide feedback on the challenges and issues impacting your business. These new networking events are designed to bring restorers
- [Business Planning Retreat (Tampa, FL)](https://www.candrmagazine.com/event/business-planning-retreat-captiva-fl/) - Chart Your Course to Success Nov. 10-12, 2022 Location: Tampa, FL This retreat is intended for those who are newer to business planning. The focus is on building the foundation of what will become your annual business plan. Attendees will have less than 3 years of experience with the Violand business planning process. Nov.
- [PLRB Claims Conference & Insurance Services Expo](https://www.candrmagazine.com/event/plrb-claims-conference-insurance-services-expo/) - We hope you will join us in Orlando for 3 days of expanding your story as a claims professional. WRITE YOUR OWN AGENDA from over 100 educational sessions within 14 tracks taught by industry leaders EXPAND YOUR NETWORK by telling your story as a claims professional and hearing the stories of a diverse range of
- [The Experience](https://www.candrmagazine.com/event/the-experience/) - The 2023 Conference and Exhibition will be held in Fort Lauderdale, Florida. This is your opportunity to see, try out, and learn about the latest and most advanced processes, techniques, equipment, and tools in the cleaning, restoration, and remediation industry today. We’re setting up the Fort Lauderdale/Broward County Convention Center with live demonstration and teaching
- [The Experience](https://www.candrmagazine.com/event/the-experience-2/) - For 2023, you're once again invited to participate in the best education and best convention and trade show in the cleaning, restoration, and remediation industry – as we return to CAESARS FORUM! The 550,000 sq. ft. CAESARS FORUM conference center is the newest addition to the Caesars Entertainment family. The 300,000 sq. ft. of flexible
- [The Collective](https://www.candrmagazine.com/event/the-collective/) - The Collective is the annual conference & trade show of CORE Group, North America’s most exclusive property restoration contractor services organization. The Collective is a unique convention experience unlike any other, connecting the property restoration industry’s most successful service providers, an exceptional selection of suppliers, and some of our largest insurance carrier partners under one
- [ACCESS](https://www.candrmagazine.com/event/access/) - FIND YOUR INSPIRATION. RAISE YOUR BAR. CELEBRATE YOUR SUCCESS. The ACCESS conference was founded on celebrating the wins and the relationships that have led to our combined success. This success was only achieved because of the partnerships we have all forged. Our clients trust that we will take care of their customers and with the
- [INTRConnect](https://www.candrmagazine.com/event/intrconnect/) - Together, Everything is Possible Claims, Restoration, Underwriting & Risk unite for an event experience unlike any other in the industry. With curated sessions designed to inspire and unique networking events, we're bringing together the brightest minds to shape a new perspective of what's possible in insurance and restoration.
- [The 2022 Experience Convention & Trade Show](https://www.candrmagazine.com/event/the-2022-experience-convention-trade-show/) - Date: Sept. 7-9, 2022 Location: Las Vegas, NV Moving to CAESARS FORUM in 2022! You're invited to participate in the best education and best convention and trade show in the cleaning, restoration, and remediation industry – at CAESARS FORUM! The 550,000 sq. ft. CAESARS FORUM conference center is the newest addition to the Caesars Entertainment
- [Business Planning Retreat (Canton, OH)](https://www.candrmagazine.com/event/business-planning-retreat/) - Chart Your Course to Success Date: Oct. 19-21, 2022 Location: Canton, OH Held at Kent State University at Stark’s Conference Center, this intensive 3-day retreat is for all companies, regardless of how much or little business planning experience you have. Favored by those who prefer a more intimate and dedicated approach. The intense atmosphere emphasizes
- [Next Level 2022](https://www.candrmagazine.com/event/next-level-2022/) - Next Level 2022 Date: August 10-12, 2022 Price: $1,295.00 We want actions…. not just ideas. Every one has ideas. But no one is putting all those ideas together in one place and then prompting action. At Next Level, we want you to be a part of the instruction. Sure… we have ideas. But why listen to
- [The Violand Executive Summit](https://www.candrmagazine.com/event/the-violand-executive-summit/) - The Violand Executive Summit Date: June 15th – 16th Location: North Canton, OH Price: $1,195.00 Advanced Professional Restoration Education- 12 Courses to choose from! Join us for a Meet & Greet cocktail reception, Tuesday, June 14 at the Courtyard Canton from 5:00-6:30 PM, leaving time for you to network over dinner afterward at one of the
- [Combo Course ELITE + NEXT](https://www.candrmagazine.com/event/combo-course-elite-next/) - COMBO COURSE- ELITE + NEXT Date: June 6th-9th, 2022 Location: Lake Tahoe, NV Price: $1,800.00 – $2,000.00 Estimating, Contracting and Scoping + Complex Project Management, Invoicing COMBO COURSE combining our Large Loss Mastery ELITE – Estimating and Large Loss Mastery NEXT – Complex Project Management for a 4-day course! It is vital for restoration professionals to understand what documentation
- [3-Day Large Loss Mastery Biz-Dev](https://www.candrmagazine.com/event/3-day-large-loss-mastery-biz-dev/) - 3-Day Large Loss Mastery Biz-Dev Business Development Date: June 14th – 16th Location: Cocoa Beach, FL Price: $1,600.00 – $1,800.00 If you don’t understand your business how can you develop it? LLM BIZ DEV offers attendees the opportunity to learn proven methods to navigate the world of business development. In this ever changing disaster recovery business climate
- [The Collective 22 by CORE](https://www.candrmagazine.com/event/the-collective-by-core/) - Whether you are already a CORE Member, ONCORE Provider, Perks Affiliate or simply interested in all the programs CORE has to offer, registration is open to all contractors in the restoration industry. Think of The Collective as an innovation summit featuring state-of-the-art technology, leadership & growth experiences, sales growth strategies, and a wellness retreat, all
- [NORMI Certified Remediation for Sensitized Individuals](https://www.candrmagazine.com/event/normi-certified-remediation-for-sensitized-individuals/) - The awareness that some occupants are sensitized to mold has led to the development of specialized practices and procedures for projects to assist them. In the past, these specialized techniques were learned the hard way as contractors dealt in a trial and error approach to adapt regular remediation practices for their customers who are more
- [2022 NADCA 33rd Meeting & Exposition](https://www.candrmagazine.com/event/2022-nadca-33rd-meeting-exposition/) - The National Air Duct Cleaners Association (NADCA) — also known as the HVAC Inspection, Cleaning, and Restoration Association — today announces that its highly anticipated 33rd Annual Meeting & Exposition will take place March 20-22, 2022 at the Gaylord Rockies Resort in Aurora, Colorado. This must-attend event will bring together HVAC system cleaning professionals offering
- [IAQA 2022 Annual Meeting & Expo](https://www.candrmagazine.com/event/iaqa-2022-annual-meeting-expo/) - IAQA 2022 Annual Meeting & Expo February 22-25, 2022 Westin La Paloma Resort & Spa Tucson, AZ. The 2022 IAQA Annual Meeting & Expo is your opportunity to access unparalleled technical education, top-notch networking, and a program that is more robust than ever with many new speakers! Join your colleagues at the only multi-disciplinary event dedicated to bringing together contractors, consultants, and other professionals across the entire
- [Verisk Elevate Conference](https://www.candrmagazine.com/event/verisk-elevate-conference/) - Verisk Elevate 2022 will feature a limited, on-location event at the elegant Grand America in Salt Lake City. And if you're unable to travel, we invite you to enjoy Elevate's free virtual experience from the convenience of your home or office. Experience the latest InsurTech insights, critical industry developments, and a top-level view of what's
- [NORMI CE Conference](https://www.candrmagazine.com/event/normi-ce-conference/) - 11/30/21 8:00 am to 12/3/21 5:00 pm EST Bilmar Beach Resort 10650 Gulf Blvd. Treasure Island, FL The NORMI Florida Continuing Education Conference provides six English CEU courses, one Spanish CEU course, and one LIVE online simulcast course in an interactive webinar format, plus an evening networking event for all registered students. For more information,
- [RIA's 2021 Virtual Fall Technical Conference](https://www.candrmagazine.com/event/rias-2021-virtual-fall-technical-conference/) - RIA invites you to join us on November 10, 2021 from 11:00 AM - 4:10 PM ET for RIA's Virtual Fall Technical Conference! This one-day program will cover a range of timely topics designed to give you practical tools, skills, and knowledge to apply to your restoration projects, all while you EARN 6.5 CE credits. Register now to access this content-rich
- [NeXus](https://www.candrmagazine.com/event/nexus/)
- [Microbial Warrior Experience](https://www.candrmagazine.com/event/microbial-warrior-experience/) - The Dewald Academy of Drying is partnering with Artemis Bio-Risk Training Academy (ABTA) to host Microbial WarriorTM Experience, led by Jeff Jones. The Microbial WarriorTM Experience is a 4 day hands-on course focusing on strategies for performing forensic restoration related to biohazard cleanup. Forensic Restoration is the comprehensive remediation of microenvironments (buildings and structures) that are
- [AEML Winter Break 2022 -The Florida Technical Conference on Mold](https://www.candrmagazine.com/event/aeml-winter-break-2022-the-florida-technical-conference-on-mold/) - AEML Winter Break 2022-The Florida Technical Conference on Mold About this event AEML Winter Break 2022-The Florida Technical Conference on Mold Receive all 14 Florida MRSA/MRSR CEU’s in one weekend while enjoying leading industry speakers, sponsors, and so much more! Subject Matter Experts and Nationally Recognized Leading Authority Speakers addressing the 2022 Winter Break Conference theme of
- [Visioneering Workshop | FREE](https://www.candrmagazine.com/event/visioneering-workshop-free/) - Join us for a FREE VISIONEERING workshop that helps your restoration company drive positive leadership. From setting the initial groundwork, to refining the vision of your company, to executing your plans, this workshop is designed around a hands-on approach in taking your business to the next level across three consecutive sessions. 10/21 - Understanding Visioneering 10/28 -
- [RESTORE Conference & Expo (Contractor Connection)](https://www.candrmagazine.com/event/restore-conference-expo-contractor-connection/) - The RESTORE Conference & Expo, returns to live and in-person May 23-26, 2022 at Universal Orlando! {Website link coming soon!}
- ["Profitable Pack Outs" Workshop](https://www.candrmagazine.com/event/profitable-pack-outs-workshop/) - Taught by Barb Jackson, CR in her hometown - "the 'burgh". Join us for 2 days of classroom & hands-on Contents Restoration Pack Out training for your managers & frontline team! Monday & Tuesday, September 27 & 28, 2021 Hampton Inn, 150 Old Pond Road, Bridgeville, PA 15017 8:00 AM - 4:30 PM - EST
- [Access National Conference](https://www.candrmagazine.com/event/access-national-conference/)
- [Healthy Buildings America 2021 (HB2021)](https://www.candrmagazine.com/event/healthy-buildings-america-2021-hb2021/) - Healthy Buildings America 2021 (HB2021), a biennial event sponsored by the International Society of Indoor Air Quality and Climate (ISIAQ), and the host organization Cleaning Industry Research Institute (CIRI), today announced the full list of plenary speakers scheduled to present at the conference. Themed “Bridging the Gap Between Research and Practice – In the Age
- [The Collective By CORE Group](https://www.candrmagazine.com/event/the-collective-by-core-group/) - A Conference Experience by CORE Group CORE Group is thrilled to announce The Collective, a conference experience unlike any other. The Collective is an innovative take on bringing the property restoration industry’s most successful service providers, a select number of exceptional vendors, and North America’s premier insurance carrier & commercial partners together for three invigorating
- [EXPERIENCE Conference & Exhibition](https://www.candrmagazine.com/event/experience-conference-exhibition/)
- [RIA International Restoration Convention + Industry Expo](https://www.candrmagazine.com/event/ria-international-restoration-convention-industry-expo/)
- [Violand Business Planning Retreat](https://www.candrmagazine.com/event/violand-bpr-captiva-4-6/) - This 3-day retreat is intended for those who are newer to business planning. The focus is on building the foundation of what will become your annual business plan. Attendees will have less than 3 years of experience with the Violand business planning process.
- [Violand Business Planning Retreat](https://www.candrmagazine.com/event/violand-bpr-captiva-11-13/) - This 3-day retreat is intended for those who are newer to business planning. The focus is on building the foundation of what will become your annual business plan. Attendees will have less than 3 years of experience with the Violand business planning process.
- [Violand Business Planning Retreat](https://www.candrmagazine.com/event/violand-bpr-captiva-8-10/) - Focused on higher-level strategy, this retreat is designed for business planning veterans. A greater emphasis will be placed on strategic thinking and building on the foundation laid in previous years. This retreat is open to those who will be attending their 4th or greater Violand Business Planning event.
- [Violand Business Planning Retreat](https://www.candrmagazine.com/event/violand-business-planning-retreat-canton-ohio/) - Held at Kent State University at Stark’s Conference Center, this intensive 3-day retreat is for all companies, regardless of how much or little business planning experience you have.
- [The EXPERIENCE Convention and Trade Show](https://www.candrmagazine.com/event/the-experience-convention-and-trade-show-2/)

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## Digital Editions

- [Sept/Oct 2026 | C&R Magazine](https://www.candrmagazine.com/digital-edition/sept-oct-2026-cr-magazine/)
- [July/August 2026 | C&R Magazine](https://www.candrmagazine.com/digital-edition/july-august-2026-cr-magazine/)
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- [January/February 2026 | C&R Magazine](https://www.candrmagazine.com/digital-edition/january-february-2026-cr-magazine/)
- [November/December 2025 | C&R Magazine](https://www.candrmagazine.com/digital-edition/november-december-2025-cr-magazine/)
- [September/October 2025 | C&R Magazine](https://www.candrmagazine.com/digital-edition/september-october-2025-cr-magazine/)
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- [November/December 2024 | C&R Magazine](https://www.candrmagazine.com/digital-edition/november-december-2024-cr-magazine/)
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- [May/June 2024 | C&R Magazine](https://www.candrmagazine.com/digital-edition/may-june-2024-cr-magazine/)
- [March/April 2024 | C&R Magazine](https://www.candrmagazine.com/digital-edition/march-april-2024-cr-magazine/)
- [January/February 2024 | C&R Magazine](https://www.candrmagazine.com/digital-edition/january-february-2024-cr-magazine/)
- [November/December 2023 | C&R Magazine](https://www.candrmagazine.com/digital-edition/november-december-2023-cr-magazine/)
- [September/October 2023 | C&R Magazine](https://www.candrmagazine.com/digital-edition/september-october-2023-cr-magazine/)
- [July/August 2023 | C&R Magazine](https://www.candrmagazine.com/digital-edition/july-august-2023-cr-magazine/)
- [May/June 2023 | C&R Magazine](https://www.candrmagazine.com/digital-edition/may-june-2023-cr-magazine/)
- [March/April 2023 | C&R Magazine](https://www.candrmagazine.com/digital-edition/march-april-2023-cr-magazine/)
- [January/February 2023 | C&R Magazine](https://www.candrmagazine.com/digital-edition/january-february-2023-cr-magazine/)
- [November/December 2022 | C&R Magazine](https://www.candrmagazine.com/digital-edition/november-december-2022-cr-magazine/)
- [September/October 2022 | C&R Magazine](https://www.candrmagazine.com/digital-edition/september-october-2022-cr-magazine/)
- [May/June 2022 | C&R Magazine](https://www.candrmagazine.com/digital-edition/may-june-2022-cr-magazine/)
- [July/August 2022 | C&R Magazine](https://www.candrmagazine.com/digital-edition/july-august-2022-cr-magazine/) - Unsung Hero Award, mold remediation, safety training, structural drying, hiring, mergers and acquisitions.
- [March/April 2022 | C&R Magazine](https://www.candrmagazine.com/digital-edition/march-april-2022/)
- [January/February 2022 | C&R Magazine](https://www.candrmagazine.com/digital-edition/january-february-2022-cr-magazine/) - 2022 Predictions, stabilization, odor removal, restoration ethics, and more.
- [November/December 2021](https://www.candrmagazine.com/digital-edition/november-december-2021/)
- [September/October 2021](https://www.candrmagazine.com/digital-edition/september-october-2021/)
- [Q2 2019](https://www.candrmagazine.com/digital-edition/q2-2019/)
- [June 2018](https://www.candrmagazine.com/digital-edition/june-2018/)
- [June 2016](https://www.candrmagazine.com/digital-edition/june-2016/)
- [January 2015](https://www.candrmagazine.com/digital-edition/january-2015/)
- [February 2015](https://www.candrmagazine.com/digital-edition/february-2015/)
- [April/May 2015](https://www.candrmagazine.com/digital-edition/april-may-2015/)
- [July 2015](https://www.candrmagazine.com/digital-edition/july-2015/)
- [August 2015](https://www.candrmagazine.com/digital-edition/august-2015/)
- [September 2015](https://www.candrmagazine.com/digital-edition/september-2015/)
- [October 2015](https://www.candrmagazine.com/digital-edition/october-2015/)
- [Nov/Dec 2015](https://www.candrmagazine.com/digital-edition/nov-dec-2015/)
- [January 2016](https://www.candrmagazine.com/digital-edition/january-2016/)
- [February 2016](https://www.candrmagazine.com/digital-edition/february-2016/)
- [March 2016](https://www.candrmagazine.com/digital-edition/march-2016/)
- [April/May 2016](https://www.candrmagazine.com/digital-edition/april-may-2016/)
- [July 2016](https://www.candrmagazine.com/digital-edition/july-2016/)
- [August 2016](https://www.candrmagazine.com/digital-edition/august-2016/)
- [September 2016](https://www.candrmagazine.com/digital-edition/september-2016/)
- [October 2016](https://www.candrmagazine.com/digital-edition/october-2016/)
- [Nov/Dec 2016](https://www.candrmagazine.com/digital-edition/nov-dec-2016/)
- [January 2017](https://www.candrmagazine.com/digital-edition/january-2017/)
- [February 2017](https://www.candrmagazine.com/digital-edition/february-2017/)
- [March 2017](https://www.candrmagazine.com/digital-edition/march-2017/)
- [April/May 2017](https://www.candrmagazine.com/digital-edition/april-may-2017/)
- [June 2017](https://www.candrmagazine.com/digital-edition/june-2017/)
- [July 2017](https://www.candrmagazine.com/digital-edition/july-2017/)
- [August 2017](https://www.candrmagazine.com/digital-edition/august-2017/)
- [Sept 2017](https://www.candrmagazine.com/digital-edition/sept-2017/)
- [Nov/Dec 2017](https://www.candrmagazine.com/digital-edition/nov-dec-2017/)
- [January 2018](https://www.candrmagazine.com/digital-edition/january-2018/)
- [February 2018](https://www.candrmagazine.com/digital-edition/february-2018/)
- [March 2018](https://www.candrmagazine.com/digital-edition/march-2018/)
- [April/May 2018](https://www.candrmagazine.com/digital-edition/april-may-2018/)
- [Sept/Oct 2018](https://www.candrmagazine.com/digital-edition/sept-oct-2018/)
- [Nov/Dec 2018](https://www.candrmagazine.com/digital-edition/nov-dec-2018/)
- [Q1 2019](https://www.candrmagazine.com/digital-edition/q1-2019/)
- [Q3 2019](https://www.candrmagazine.com/digital-edition/q3-2019/)
- [Q4 2019](https://www.candrmagazine.com/digital-edition/q4-2019/)
- [Q2 2020](https://www.candrmagazine.com/digital-edition/q2-2020/)
- [Q1 2020](https://www.candrmagazine.com/digital-edition/q1-2020/)
- [Q3 2020](https://www.candrmagazine.com/digital-edition/q3-2020/)
- [Q4 2020](https://www.candrmagazine.com/digital-edition/q4-2020/)

## Directories

- [Construction Estimating Inc](https://www.candrmagazine.com/cr-directory/construction-estimating-inc/)
- [StormFunnel](https://www.candrmagazine.com/cr-directory/stormfunnel/)
- [Blaze Estimating](https://www.candrmagazine.com/cr-directory/blaze-estimating/)
- [Pro Estimating Services LLC](https://www.candrmagazine.com/cr-directory/pro-estimating-services-llc/)
- [Phoenix Digital Growth](https://www.candrmagazine.com/cr-directory/phoenix-digital-growth/)
- [770 Water Damage & Restoration](https://www.candrmagazine.com/cr-directory/770-water-damage-restoration/)
- [Regent Restoration Denton](https://www.candrmagazine.com/cr-directory/regent-restoration-denton/)
- [Regent Restoration](https://www.candrmagazine.com/cr-directory/regent-restoration/)
- [Restoration360](https://www.candrmagazine.com/cr-directory/restoration360/)
- [Menchy Cleaning & Restoration](https://www.candrmagazine.com/cr-directory/menchy-cleaning-restoration/)
- [The Restoration Marketers](https://www.candrmagazine.com/cr-directory/the-restoration-marketers/)
- [Restoration AI](https://www.candrmagazine.com/cr-directory/restoration-ai/) - Tired of watching five-figure leads go to voicemail? For restoration owners, a missed call is a wasted marketing dollar and a lost job. Restoration AI solves this with a 24/7 AI Receptionist that greets every caller with empathy and professionalism. Trusted by industry leaders like ServPro, ServiceMaster, and Voda, as well as local independents, our
- [Trusted Restorer](https://www.candrmagazine.com/cr-directory/more-floods/)
- [Blaze Estimating LTD](https://www.candrmagazine.com/cr-directory/blaze-estimating-ltd-2/)
- [BOND Financial Development LLC](https://www.candrmagazine.com/cr-directory/bond-financial-development-llc-2/)
- [BOND Financial Development LLC](https://www.candrmagazine.com/cr-directory/bond-financial-development-llc/)
- [Blaze Estimating LTD](https://www.candrmagazine.com/cr-directory/blaze-estimating-ltd/)
- [Blaze Estimating Inc](https://www.candrmagazine.com/cr-directory/blaze-estimating-inc/)
- [XPOWER AUSTRALIA](https://www.candrmagazine.com/cr-directory/xpower-australia/)
- [QuickeyLocksmith Services](https://www.candrmagazine.com/cr-directory/quickeylocksmith-services/)
- [New York Home Restoration | NYHR](https://www.candrmagazine.com/cr-directory/new-york-home-restoration-nyhr/)
- [Breesy](https://www.candrmagazine.com/cr-directory/breesy/)
- [Quickey Locksmith Services](https://www.candrmagazine.com/cr-directory/quickey-locksmith-services/)
- [Dri-Eaz Products - Legend Brands](https://www.candrmagazine.com/cr-directory/dri-eaz-products-legend-brands/)
- [Makada Restoration SEO](https://www.candrmagazine.com/cr-directory/makada-restoration-seo/)
- [Rytech Restoration of Lee & Collier Counties](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-lee-collier-counties/) - Rytech Restoration of Lee & Collier Counties provides 24 hour emergency restoration service by certified technicians trained to get homes and commercial properties back to normal efficiently and fast! Our local experts utilize advanced detection devices to minimize demolition and industrial-grade equipment to rapidly dry water and fire damage and prevent mold growth. We specialize
- [Southern Injury Attorneys](https://www.candrmagazine.com/cr-directory/southern-injury-attorneys/)
- [SERVPRO Team JRF](https://www.candrmagazine.com/cr-directory/servpro-team-jrf/)
- [Cleaners Hub](https://www.candrmagazine.com/cr-directory/cleaners-hub/)
- [Home Carpet Industries](https://www.candrmagazine.com/cr-directory/home-carpet-industries/)
- [Soflo Mold Specialist](https://www.candrmagazine.com/cr-directory/soflo-mold-specialist/)
- [Frontier Services Group](https://www.candrmagazine.com/cr-directory/frontier-services-group/)
- [CLEANING DEPOT](https://www.candrmagazine.com/cr-directory/cleaning-depot/)
- [New Jersey Mold Specialist](https://www.candrmagazine.com/cr-directory/new-jersey-mold-specialist/)
- [Cotality](https://www.candrmagazine.com/cr-directory/cotality/)
- [Jobsight](https://www.candrmagazine.com/cr-directory/jobsight/)
- [Violand Management Associates](https://www.candrmagazine.com/cr-directory/violand-management-associates/)
- [Water Damage Restoration Marketing](https://www.candrmagazine.com/cr-directory/water-damage-restoration-marketing/)
- [Green Guard Mold Specialist Elizabeth](https://www.candrmagazine.com/cr-directory/green-guard-mold-specialist-elizabeth/)
- [Green Guard Mold Remediation Of Union](https://www.candrmagazine.com/cr-directory/green-guard-mold-remediation-of-union/)
- [Tradewinds Restoration](https://www.candrmagazine.com/cr-directory/tradewinds-restoration/)
- [Green Guard Mold Remediation Plainfield](https://www.candrmagazine.com/cr-directory/green-guard-mold-remediation-plainfield/)
- [Green Guard Mold Remediation Hackensack](https://www.candrmagazine.com/cr-directory/green-guard-mold-remediation-hackensack/)
- [Pasadena Airduct Cleaning Services](https://www.candrmagazine.com/cr-directory/pasadena-airduct-cleaning-services/)
- [Provision Property Restoration](https://www.candrmagazine.com/cr-directory/provision-property-restoration/)
- [Affordable Supply Company](https://www.candrmagazine.com/cr-directory/affordable-supply-company/)
- [Painting Estimating](https://www.candrmagazine.com/cr-directory/painting-estimating/)
- [Commercial Estimating](https://www.candrmagazine.com/cr-directory/commercial-estimating/)
- [Ironclad Restoration Marketing](https://www.candrmagazine.com/cr-directory/ironclad-restoration-marketing/)
- [Rytech Restoration of Southern Hillsborough](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-southern-hillsborough/)
- [Lilly's Restoration](https://www.candrmagazine.com/cr-directory/lillys-restoration/)
- [Pivot Productions](https://www.candrmagazine.com/cr-directory/pivot-productions/)
- [SERVPRO of Columbia, Montour & Sullivan Counties](https://www.candrmagazine.com/cr-directory/servpro-of-columbia-montour-sullivan-counties/)
- [SERVPRO of Upper Bucks](https://www.candrmagazine.com/cr-directory/servpro-of-upper-bucks/)
- [Clean carts](https://www.candrmagazine.com/cr-directory/clean-carts/)
- [Drynamic inc](https://www.candrmagazine.com/cr-directory/drynamic-inc/)
- [Stellar SEO](https://www.candrmagazine.com/cr-directory/stellar-seo/)
- [Lyons Information Systems, Inc](https://www.candrmagazine.com/cr-directory/lyons-information-systems-inc/)
- [Xcelerate Software](https://www.candrmagazine.com/cr-directory/xcelerate-2/) - Xcelerate Software is the most innovative restoration job management software available. Built from an in-the-field perspective, Xcelerate is uniquely equipped to increase operational efficiency, improve profitability, and elevate both job and team management for restoration contractors. In a market where job management software has become overly complex, outdated and overpriced, Xcelerate Software is placing renewed
- [NorthStar Restoration Services](https://www.candrmagazine.com/cr-directory/northstar-restoration-services/)
- [TN Flood Kings](https://www.candrmagazine.com/cr-directory/tn-flood-kings/)
- [Restoration Technical Institute](https://www.candrmagazine.com/cr-directory/restoration-technical-institute-2/) - Restoration Technical Institute is an IICRC-approved school that offers world-class training, both in-person and online, from our Reading, PA facility. Our nationally recognized floodhouse is where students come to learn and apply practical application including standards of care, process, and best practices. We designed a custom Learning Management System (LMS) which houses just in time
- [Rytech Restoration](https://www.candrmagazine.com/cr-directory/rytech-restoration/) - After an unexpected disaster, you're left feeling frustrated and unsure of how to get life back to normal. Rytech Restoration has been providing certified water damage restoration, mold remediation, and fire damage cleanup services to help homeowners pick up the pieces after disasters since 1995. Live specialists are ready to answer your questions, and dispatch
- [Rytech Restoration of Nashville](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-nashville/) - Rytech Restoration of Nashville is the leading solution for water damage restoration, mold remediation, fire damage cleanup, deep disinfecting service, and sewage removal. We can also provide mold testing and service in Nashville, Brentwood, Franklin, and the surrounding areas! Have an emergency? We are here for you at any time of day! Give us a
- [Rytech Restoration of Central FL](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-central-fl/) - No one plans for water and fire damage or to find mold, but the team at Rytech Restoration of Central FL is here to help when it happens. Our certified specialists provide 24/7 emergency services, including mold remediation, mold removal, mold inspection and testing, water damage restoration, and fire and smoke damage cleanup to get
- [Rytech Restoration of the Midlands](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-the-midlands/) - No one plans for water and fire damage or to find mold, but when it happens, the team at Rytech Restoration of The Midlands is here to help. From residential homes to commercial buildings, we specialize in water damage restoration, fire and smoke damage cleanup, and mold remediation. Our certified technicians provide 24/7 emergency service
- [Rytech Restoration of Tallahassee](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-tallahassee/) - Rytech Restoration of Tallahassee provides 24/7 emergency restoration services, including water damage restoration, mold inspection, mold remediation, and fire damage cleanup by certified technicians to help you stop the spread of damage at your property and get you back to normal in the shortest amount of time possible. Call for a free mold inspection or
- [Rytech Restoration of Northeast Philadelphia](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-northeast-philadelphia/) - Rytech Restoration of Northeast Philadelphia provides 24/7/365 emergency service by certified technicians trained to get Pennsylvania residential homes and commercial properties back to normal efficiently and fast! We specialize in water damage restoration repair, mold removal, mold remediation, decontamination, and flood damage cleanup services. Live specialists are standing by, ready to answer your questions and
- [Rytech Restoration of North Central FL](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-north-central-fl/) - No one expects to experience property damage or find mold growing in their home or business. Rytech Restoration of North Central FL provides 24/7 emergency services, including water damage restoration repair, mold remediation, mold removal, and fire damage cleanup by certified technicians ready to help commercial and residential property owners pick up the pieces after
- [Rytech Restoration of New Orleans](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-new-orleans/) - Rytech Restoration of New Orleans provides 24/7/365 emergency water damage restoration repair, fire damage cleanup, mold removal, and mold remediation services by certified technicians trained to get Louisiana residential homes and commercial properties back to normal efficiently and fast!
- [Cotton Global Disaster Solutions](https://www.candrmagazine.com/cr-directory/cotton-global-disaster-solutions/)
- [Rytech Restoration of Treasure Coast](https://www.candrmagazine.com/cr-directory/rytech-restoration-of-treasure-coast/) - No one plans for disasters caused by water, fire, or mold, but when it happens, the team at Rytech Restoration of Treasure Coast is here to help. Our Port St Lucie certified mitigation specialists provide 24/7 emergency service to get you and your Florida home or business back to normal as quickly as possible. From
- [JOC Analytics](https://www.candrmagazine.com/cr-directory/joc-analytics/) - Stop spending hours running countless reports and building comprehensive spreadsheets and instead focus on driving your business forward. Your business generates a wealth of data every day, but are you leveraging it to its full potential? JOC Analytics can help you transform that data into useful, easy-to-use business intelligence reports that provide valuable insights and
- [Restoration Insurance Resources, a division of Scully Insurance Group](https://www.candrmagazine.com/cr-directory/restoration-insurance-resources-a-division-of-scully-insurance-group/)
- [Advanced Disaster Recovery, Inc.](https://www.candrmagazine.com/cr-directory/advanced-disaster-recovery-inc/) - Advanced Disaster Recovery, Inc. (ADRI) is a leading restoration contractor, proudly serving the regions of New York, New Jersey, Pennsylvania, and Connecticut. With over 35 years of unparalleled expertise in disaster restoration, we are the dependable choice for commercial, insurance, and residential clients alike. When the unexpected strikes, you want a reliable partner to swiftly
- [Clean Claims](https://www.candrmagazine.com/cr-directory/clean-claims/) - Monitor Your Projects 24/7, Everywhere You Go with Remote Monitoring Ever wished you could see your restoration project's progress without being on-site? Dive into Clean Claims' remote monitoring solution. With 15 years experience in disaster cleanup, we've developed equipment and software that lets you check temperature and moisture readings anytime, anywhere. Benefits of Remote Monitoring:
- [magicplan](https://www.candrmagazine.com/cr-directory/magicplan/) - With magicplan, restorers and claims professionals can generate instant floor plans using their phone’s camera, which can be sent directly to estimating software like Xactimate® or CoreLogic for quicker claim submissions. Additionally, the app ensures damage is documented clearly with photos, notes, and customizable forms. With its built-in estimating tool, users can swiftly calculate material
- [International Enviroguard](https://www.candrmagazine.com/cr-directory/international-enviroguard/) - International Enviroguard designs and manufactures an extensive assortment of disposable protective clothing and accessories for a wide array of industries. We deliver Comfortable Confidence® to safeguard what matters most. We protect your people, productivity, and operations with disposable safety products that fit your operation, your budget, and your needs. Our disposable protective products shield your
- [Dunamys Home Services](https://www.candrmagazine.com/cr-directory/dunamys-home-services/)
- [Rainbow Restoration of Greenville SC](https://www.candrmagazine.com/cr-directory/rainbow-restoration-of-greenville-sc/)
- [DR Solutions](https://www.candrmagazine.com/cr-directory/dr-solutions/)
- [Bridger Healthy Homes](https://www.candrmagazine.com/cr-directory/bridger-healthy-homes/)
- [Catale - Temporary Housing & CAT Team Lodging](https://www.candrmagazine.com/cr-directory/catale-temporary-housing-cat-team-lodging/)
- [Northeast Power Dry](https://www.candrmagazine.com/cr-directory/northeast-power-dry/)
- [Spot On Solutions](https://www.candrmagazine.com/cr-directory/spot-on-solutions/) - Spot on Solutions is a digital marketing agency for the home service industry offering search engine optimization, pay-per-click advertising, social media management, and more.
- [Write My Estimate](https://www.candrmagazine.com/cr-directory/write-my-estimate/) - We are not just an estimate writing company, we help you build your business by providing you all the tools to succeed. Quick turn around times and write in Xactimate and Symbility.
- [iRestore Restoration Software](https://www.candrmagazine.com/cr-directory/irestore-restoration-software/) - iRestore Restoration Software is a software dedicated to helping restoration professionals & other companies related to the built environment (cleaning, construction, etc.) run their business, all in one complete platform. The app is designed to allow for integration of several aspects of running a business, such as job scheduling, contacts, equipment tracking, payroll, accounts receivable,
- [Anabec, Inc.](https://www.candrmagazine.com/cr-directory/anabec-inc/)
- [Scully Insurance Group, an affiliate of Robertson Ryan & Associates](https://www.candrmagazine.com/cr-directory/scully-insurance-group-an-affiliate-of-robertson-ryan-associates/)
- [Verisk](https://www.candrmagazine.com/cr-directory/verisk/)
- [LearnToRestore.com](https://www.candrmagazine.com/cr-directory/learntorestore-com/)
- [Epic Estimates](https://www.candrmagazine.com/cr-directory/epic-estimates/) - We are very confident what we can offer will be nothing less than the best estimates produced in the industry. In fact we suggest trying a competitor and have us do the same estimate just to see how they compare. You can even tell them you are doing a comparison. If it sounds like we
- [DryLINK](https://www.candrmagazine.com/cr-directory/drylink/)
- [First Choice Equipment Sales](https://www.candrmagazine.com/cr-directory/first-choice-equipment-sales/)
- [Bad Axe Restoration Products](https://www.candrmagazine.com/cr-directory/bad-axe-restoration-products/) - Bad Axe Restoration Products supplies the industry's most innovative and effective chemical restoration solutions to distributors and their restoration customers.
- [Gerry Edtl Consulting](https://www.candrmagazine.com/cr-directory/gerry-edtl-consulting/)
- [Albiware](https://www.candrmagazine.com/cr-directory/albiware/) - Albi is a restoration job management platform that makes innovative technology simple and accessible for restorers. Built by restorers, for restorers, Albi helps restoration contractors do more jobs and get paid faster. The founders of Albi used and demoed all market offerings and could not scale their restoration companies with them, so they decided to
- [Cleaners Cart](https://www.candrmagazine.com/cr-directory/cleaners-cart/)
- [Zeppelin LLC](https://www.candrmagazine.com/cr-directory/zeppelin-llc/)
- [Artemis Biosolutions](https://www.candrmagazine.com/cr-directory/artemis-biosolutions/)
- [Service Team of Professionals](https://www.candrmagazine.com/cr-directory/service-team-of-professionals/)
- [HydraMaster](https://www.candrmagazine.com/cr-directory/hydramaster/)
- [Restoration Industry Association](https://www.candrmagazine.com/cr-directory/restoration-industry-association/)
- [Goldmorr USA](https://www.candrmagazine.com/cr-directory/goldmorr-usa/)
- [Hydroxyl Rentals](https://www.candrmagazine.com/cr-directory/hydroxyl-rentals/)
- [Services Vendor](https://www.candrmagazine.com/cr-directory/services-vendor/)
- [Matterport](https://www.candrmagazine.com/cr-directory/matterport/)
- [DocuSketch](https://www.candrmagazine.com/cr-directory/docusketch/)
- [American Risk Management Resources Network, LLC](https://www.candrmagazine.com/cr-directory/american-risk-management-resources-network-llc/)
- [Aztec Financial](https://www.candrmagazine.com/cr-directory/aztec-financial/)
- [Restoration Brokers of America](https://www.candrmagazine.com/cr-directory/restoration-brokers-of-america/)
- [Virtual Vision](https://www.candrmagazine.com/cr-directory/virtual-vision/)
- [Three65 Marketing](https://www.candrmagazine.com/cr-directory/three65-marketing/)
- [Restoration Digital Marketing](https://www.candrmagazine.com/cr-directory/restoration-digital-marketing/)
- [Sunbelt](https://www.candrmagazine.com/cr-directory/sunbelt/)
- [Firehouse Education](https://www.candrmagazine.com/cr-directory/firehouse-education/)
- [Morantz Ultrasonics](https://www.candrmagazine.com/cr-directory/morantz-ultrasonics/)
- [MJO Consulting](https://www.candrmagazine.com/cr-directory/mjo-consulting/)
- [MaxAir](https://www.candrmagazine.com/cr-directory/maxair/)
- [Lignomat](https://www.candrmagazine.com/cr-directory/lignomat/)
- [KnowHow](https://www.candrmagazine.com/cr-directory/knowhow/)
- [Know Your Talents](https://www.candrmagazine.com/cr-directory/know-your-talents/)
- [K  J REPRESENTATIVES LLC](https://www.candrmagazine.com/cr-directory/k-j-representatives-llc/)
- [Jon-Don](https://www.candrmagazine.com/cr-directory/jon-don/)
- [iRestore Software](https://www.candrmagazine.com/cr-directory/irestore-software/)
- [Infection Control Technologies](https://www.candrmagazine.com/cr-directory/infection-control-technologies/)
- [IICRC](https://www.candrmagazine.com/cr-directory/iicrc/)
- [ICP](https://www.candrmagazine.com/cr-directory/icp/)
- [NARD by Textile Restorations](https://www.candrmagazine.com/cr-directory/nard-by-textile-restorations/)
- [National E&S Insurance/ Driscoll & Driscoll](https://www.candrmagazine.com/cr-directory/national-es-insurance-driscoll-driscoll/)
- [Next Gear Solutions](https://www.candrmagazine.com/cr-directory/next-gear-solutions/)
- [Nexxus Solutions Group](https://www.candrmagazine.com/cr-directory/nexxus-solutions-group/)
- [NORMI](https://www.candrmagazine.com/cr-directory/normi/)
- [On-Guard Systems](https://www.candrmagazine.com/cr-directory/on-guard-systems/)
- [Pathogen Response Alliance](https://www.candrmagazine.com/cr-directory/pathogen-response-alliance/)
- [Peter J. Crosa Assoc.](https://www.candrmagazine.com/cr-directory/peter-j-crosa-assoc/)
- [Phoenix Restoration Equipment](https://www.candrmagazine.com/cr-directory/phoenix-restoration-equipment/)
- [PRISM ANALYTICAL TECHNOLOGIES INC](https://www.candrmagazine.com/cr-directory/prism-analytical-technologies-inc/)
- [ProfileGorilla](https://www.candrmagazine.com/cr-directory/profilegorilla/)
- [ProKure](https://www.candrmagazine.com/cr-directory/prokure/)
- [Radians](https://www.candrmagazine.com/cr-directory/radians/)
- [RamAir International](https://www.candrmagazine.com/cr-directory/ramair-international/)
- [REETS DRYING ACADEMY](https://www.candrmagazine.com/cr-directory/reets-drying-academy/)
- [Restoration Mastery](https://www.candrmagazine.com/cr-directory/restoration-mastery/)
- [Restoration Technical Institute](https://www.candrmagazine.com/cr-directory/restoration-technical-institute/)
- [Rustoleum Canada](https://www.candrmagazine.com/cr-directory/rustoleum-canada/)
- [Ryze Claims Solutions](https://www.candrmagazine.com/cr-directory/ryze-claims-solutions/)
- [ShowMe Marketing Solutions](https://www.candrmagazine.com/cr-directory/showme-marketing-solutions/)
- [Harvey Cohen & Assoc.](https://www.candrmagazine.com/cr-directory/harvey-cohen-assoc/)
- [Gregory Neil Associates](https://www.candrmagazine.com/cr-directory/gregory-neil-associates/)
- [Green Home Solutions](https://www.candrmagazine.com/cr-directory/green-home-solutions/)
- [Graco](https://www.candrmagazine.com/cr-directory/graco/)
- [GoCodes](https://www.candrmagazine.com/cr-directory/gocodes/)
- [GMS DISTRIBUTION](https://www.candrmagazine.com/cr-directory/gms-distribution/)
- [Frantz Ward](https://www.candrmagazine.com/cr-directory/frantz-ward/)
- [Fireline](https://www.candrmagazine.com/cr-directory/fireline/)
- [Skoubye Nielson & Johansen](https://www.candrmagazine.com/cr-directory/skoubye-nielson-johansen/)
- [Sudoc](https://www.candrmagazine.com/cr-directory/sudoc/)
- [The DYOJO](https://www.candrmagazine.com/cr-directory/the-dyojo/)
- [The Experience Events](https://www.candrmagazine.com/cr-directory/the-experience-events/)
- [Therma-Stor/Phoenix](https://www.candrmagazine.com/cr-directory/therma-stor-phoenix/)
- [THERMAL FLOW TECHNOLOGIES](https://www.candrmagazine.com/cr-directory/thermal-flow-technologies/)
- [TOMI Environmental Solutions](https://www.candrmagazine.com/cr-directory/tomi-environmental-solutions/)
- [Total Contentz](https://www.candrmagazine.com/cr-directory/total-contentz/)
- [Tramex](https://www.candrmagazine.com/cr-directory/tramex/)
- [UNITS](https://www.candrmagazine.com/cr-directory/units/)
- [VetCor](https://www.candrmagazine.com/cr-directory/vetcor/)
- [Wonder Makers Environmental, Inc.](https://www.candrmagazine.com/cr-directory/wonder-makers-environmental-inc/)
- [Wylander Solutions](https://www.candrmagazine.com/cr-directory/wylander-solutions/)
- [XactBuilds](https://www.candrmagazine.com/cr-directory/xactbuilds/)
- [Xcelerate](https://www.candrmagazine.com/cr-directory/xcelerate/)
- [XM8 Mastery](https://www.candrmagazine.com/cr-directory/xm8-mastery/)
- [EscaBlast Great Lakes](https://www.candrmagazine.com/cr-directory/escablast-great-lakes/)
- [Equipment Vendor](https://www.candrmagazine.com/cr-directory/equipment-vendor/)
- [Encircle Inc](https://www.candrmagazine.com/cr-directory/encircle-inc/)
- [DKI Pro Supply](https://www.candrmagazine.com/cr-directory/dki-pro-supply/)
- [Delmhorst](https://www.candrmagazine.com/cr-directory/delmhorst/)
- [Core Group](https://www.candrmagazine.com/cr-directory/core-group/)
- [Contec](https://www.candrmagazine.com/cr-directory/contec/)
- [Colorado Tri-Flo](https://www.candrmagazine.com/cr-directory/colorado-tri-flo/)
- [COIT](https://www.candrmagazine.com/cr-directory/coit/)
- [CIRI](https://www.candrmagazine.com/cr-directory/ciri/)
- [Champion Construction Consulting Inc.](https://www.candrmagazine.com/cr-directory/champion-construction-consulting-inc/)
- [CanAm Systems](https://www.candrmagazine.com/cr-directory/canam-systems/)
- [Business Networks Inc](https://www.candrmagazine.com/cr-directory/business-networks-inc/)
- [Business Mentors](https://www.candrmagazine.com/cr-directory/business-mentors/)
- [Bioesque](https://www.candrmagazine.com/cr-directory/bioesque/)
- [BELFOR](https://www.candrmagazine.com/cr-directory/belfor/)
- [AR Restoration/OneTen](https://www.candrmagazine.com/cr-directory/ar-restoration-oneten/)
- [Apple Environmental Meth Remover](https://www.candrmagazine.com/cr-directory/apple-environmental-meth-remover/)
- [AmSpirit Business Connections](https://www.candrmagazine.com/cr-directory/amspirit-business-connections/)
- [Amphenol Advanced Sensors (Protimeter)](https://www.candrmagazine.com/cr-directory/amphenol-advanced-sensors-protimeter/)
- [Amphenol Advanced Sensors](https://www.candrmagazine.com/cr-directory/amphenol-advanced-sensors/)
- [American Mold Experts](https://www.candrmagazine.com/cr-directory/american-mold-experts/)
- [Alliance of Independent Restorers (AIR)](https://www.candrmagazine.com/cr-directory/alliance-of-independent-restorers-air/)
- [Albi](https://www.candrmagazine.com/cr-directory/albi/)
- [AiME](https://www.candrmagazine.com/cr-directory/aime/)
- [Actionable Insights](https://www.candrmagazine.com/cr-directory/actionable-insights/)
- [Abatix Corp](https://www.candrmagazine.com/cr-directory/abatix-corp/)
- [Abatemaster](https://www.candrmagazine.com/cr-directory/abatemaster/)
- [911 Restoration](https://www.candrmagazine.com/cr-directory/911-restoration/)

## Focus Publications

- [C&R In Focus - December 2024 - Business Planning](https://www.candrmagazine.com/cr-focus/cr-in-focus-december-2024-business-planning/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to earn some IICRC CECs for reading C&R In Focus? Take the 10 question quiz at
- [C&R In Focus - October 2024 - Technology](https://www.candrmagazine.com/cr-focus/cr-in-focus-october-2024-technology/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to earn some IICRC CECs for reading C&R In Focus? Take the 10 question quiz at
- [C&R In Focus - August 2024 - Structural Drying](https://www.candrmagazine.com/cr-focus/cr-in-focus-august-2024-structural-drying/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to earn some IICRC CECs for reading C&R In Focus? Take the 10 question quiz at
- [C&R In Focus - June 2024 - CAT Season](https://www.candrmagazine.com/cr-focus/cr-in-focus-june-2024-cat-season/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to earn some IICRC CECs for reading C&R In Focus? Take the 10 question quiz at
- [C&R In Focus – April 2024 – Equipment](https://www.candrmagazine.com/cr-focus/cr-in-focus-april-2024-equipment/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to earn some IICRC CECs for reading C&R In Focus? Take the 10 question quiz at
- [C&R In Focus - February 2024 - Soft Skills](https://www.candrmagazine.com/cr-focus/cr-in-focus-february-2024-soft-skills/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to earn some IICRC CECs for reading C&R In Focus? Take the 10 question quiz at
- [C&R In Focus - December 2023 - Leadership](https://www.candrmagazine.com/cr-focus/cr-in-focus-december-2023-leadership/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to download it as a PDF? No problem! Just click the download arrow within the interactive
- [C&R In Focus - October - Water Damage](https://www.candrmagazine.com/cr-focus/cr-in-focus-october-water-damage/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to download it as a PDF? No problem! Just click the download arrow within the interactive
- [C&R In Focus - August - Insurtech](https://www.candrmagazine.com/cr-focus/cr-in-focus-august-insurtech/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to download it as a PDF? No problem! Just click the download arrow within the interactive
- [C&R In Focus - June 2023 - Sales & Marketing](https://www.candrmagazine.com/cr-focus/in-focus-june-2023/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to download it as a PDF? No problem! Just click the download arrow within the interactive
- [C&R In Focus - April 2023 - Fire Damage](https://www.candrmagazine.com/cr-focus/cr-in-focus-april-2023-fire-damage/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to download it as a PDF? No problem! Just click the download arrow within the interactive
- [C&R In Focus - January 2023 - Cleaning](https://www.candrmagazine.com/cr-focus/focus-1/) - Welcome to this edition of C&R In Focus! We hope you find this to be a valuable resource in all aspects of your cleaning and restoration company! Hop right into the interactive eBook by clicking the button below! Want to download it as a PDF? No problem! Just click the download arrow within the interactive

## Webinars

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- [Building Your Perfect Week](https://www.candrmagazine.com/webinars/building-your-perfect-week/) - BUILDING YOUR PERFECT WEEK Master Time Management & Achieve Balance December 13, 2023 | 1PM ET Watch on Demand LEARNING OBJECTIVES: We’ve all been there before, hustling through grueling 60-hour work weeks, feeling drained, and questioning if we’re making any progress. It’s a place where fatigue meets frustration, and it’s not just affecting your work
- [2023 State of the Industry](https://www.candrmagazine.com/webinars/2023-state-of-the-industry/) - 2023 C&R State of the Industry Report Articles Featured Article November 1, 2023 Michelle Blevins The State of Our Industry Read More Download The Report Watch 2023 Webinar​s Webinar #1: SOTI Overview Webinar #2: Hiring & Retention Webinar #3: Getting Paid November 1, 2023 Leighton Healey Don’t Settle for Fool’s Gold Data in 2024 Read
- [2024 State of the Industry](https://www.candrmagazine.com/webinars/2024-state-of-the-industry/) - The C&R State of the Industry Report, powered by KnowHow, gathers critical data to establish trends, habits, and benchmarks for the restoration industry. The 2024 study is designed to build upon the core data gathered in the 2022 and 2023 studies, as well as explore new and important topics to cleaning and restoration contractors. In
- [The H.E.A.R.T. Protocol: "AI-First" Operations Meets "People-First" Leadership​](https://www.candrmagazine.com/webinars/the-heart-protocol-ai-first-operations-meets-people-first-leadership/) - THEH.E.A.R.T. PROTOCOL "AI-First" Operations Meets "People-First" Leadership October 14 | 1 PM ET Register Now The H.E.A.R.T. Protocol: "AI-First" Operations Meets "People-First" Leadership Summary As scaling and new AI tools sweep the restoration industry, how do you ensure your team members feel truly valued and central to your mission? This session unveils the H.E.A.R.T. Protocol,
- [Get Paid More, Faster](https://www.candrmagazine.com/webinars/get-paid-more-faster/) - GET PAID MORE,FASTER Advocating for Your Company May 16 | 1 PM ET Watch On Demand Get Paid More, Faster According to C&R’s State of the Industry report, getting paid is a top pain point for restoration companies of all shapes and sizes. This webinar is designed to help contractors get paid more, faster! LEARNING
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- [Let's Get Legal](https://www.candrmagazine.com/webinars/lets-get-legal/) - LET'S GET LEGAL Legal Tools Every Contractor Should Know March 20, 2024 | 1 PM ET Watch on Demand Let's Get Legal Join us for an enlightening webinar designed specifically for contractors seeking to deepen their understanding of the legal tools at their disposal. This comprehensive session will guide you through the intricacies of various
- [Introducing the 2024 RIA Cost of Doing Business Report](https://www.candrmagazine.com/webinars/introducing-the-2024-ria-cost-of-doing-business-report/) - Sept. 9 at 1 p.m. EDT WATCH ON DEMAND Speakers Anthony Nelson, Leighton Healey Introducing the 2024 RIA Cost of Doing Business Report Join us for an exclusive webinar unveiling the highly anticipated 2024 RIA Cost of Doing Business Report, powered by KnowHow. This inaugural report takes the first step in providing comprehensive financial benchmarking
- [How Restoration Contractors Can Get Paid Faster and More Fairly](https://www.candrmagazine.com/webinars/how-restoration-contractors-can-get-paid-faster-and-more-fairly/) - How Restoration Contractors Can Get Paid Faster and More Fairly October 24 | 1 PM ET Watch on Demand How Restoration Contractors Can Get Paid Faster and More Fairly This webinar will go through statistics, processes, and operational considerations to make sure you’re getting paid as fast and as fairly as possible. Bring your notebook,
- [Navigating Claims Surges](https://www.candrmagazine.com/webinars/navigating-claims-surges/) - NAVIGATING CLAIMS SURGES Preparing Your Restoration Team for High-Volume Claims Events January 29 14 | 1 PM Watch on Demand Navigating Claims Surges Join us for a discussion on managing claims during high-pressure, large-volume events. Using the 2024 Toronto-area floods as a case study, we’ll explore practical strategies to prepare your team for sudden surges
- [Mastering the Essentials: The Golden Rules of Documentation](https://www.candrmagazine.com/webinars/mastering-the-essentials-the-golden-rules-of-documentation/) - Mastering the Essentials: The Golden Rules of Documentation February 18 | 1 PM ET Watch on Demand Mastering the Essentials: The Golden Rules of Documentation Effective documentation is the foundation of clarity, efficiency, and accountability. Whether you’re managing projects, tracking progress, or ensuring compliance, mastering the essentials of documentation is a critical skill that can
- [How to Grow Your Bottom Line with 360° Documentation and Remote Estimating](https://www.candrmagazine.com/webinars/how-to-grow-your-bottom-line-with-360-documentation-and-remote-estimating/) - How to Grow Your Bottom Line with 360° Documentation and Remote Estimating March 18 | 1 PM ET Register Now How to Grow Your Bottom Line with 360° Documentation and Remote Estimating Are you a restoration contractor looking to scale your business? The right systems can make all the difference. In this webinar, we’ll
- [How to Leverage 360° Tours to Land Clients & Drive Sales](https://www.candrmagazine.com/webinars/how-to-leverage-360-tours-to-land-clients-drive-sales/) - How to Leverage 360° Tours To Land Clients & Drive Sales October 14 | 1 PM ET Register Now How to Leverage 360° Tours to Land Clients & Drive Sales Join us for a special webinar featuring Santa Davison from SERVPRO Team Olson and Holly Baldwin, Senior Customer Success Manager at DocuSketch. Discover firsthand how
- [Estimating Has Changed: How Technology and Specialization Combine For Efficiencies In Property Claims](https://www.candrmagazine.com/webinars/estimating-has-changed-how-technology-and-specialization-combine-for-efficiencies-in-property-claims/) - Estimating Has Changed How Technology and Specialization Combine For Efficiencies In Property Claims MAY 28 | 1 PM ET Register Now Estimating Has Changed: How Technology and Specialization Combine For Efficiencies In Property Claim Join Chris Tilkov, Founder of Ask AiME and Director at DocuSketch, as he explores how modern technology and specialized expertise are
- [Maximizing Claim Success in 2025 - Lessons Learned From 100,000+ Claims​](https://www.candrmagazine.com/webinars/maximizing-claim-success-in-2025-lessons-learned-from-100000-claims/) - Maximizing Claim Success in 2025 Lessons Learned From 100,000+ Claims June 26, 2025 | 1 PM ET Register Now Maximizing Claim Success in 2025 - Lessons Learned From 100,000+ Claims This is a data-driven webinar for restoration contractors looking to improve claim outcomes. Based on insights from over 100,000 claims and $500M+ in settlements,
- [How to Get Techs to Capture Every Detail the Office Needs (Without Slowing the Job)​](https://www.candrmagazine.com/webinars/how-to-get-techs-to-capture-every-detail-the-office-needs/) - How to Get Techs to Capture Every Detail the Office Needs Without Slowing the Job September 3, 2025 | 1 PM ET Register Now How to Get Techs to Capture Every Detail the Office Needs (Without Slowing the Job)​ Missed photos, incomplete notes, and missing measurements cost restoration companies time, money, and customer trust. This
- [A Deep Dive on Appraisals - Everything a Contractor Should Know](https://www.candrmagazine.com/webinars/a-deep-dive-on-appraisals-everything-a-contractor-should-know/) - A Deep Dive on Appraisals Everything a Contractor Should Know October 30, 2025 | 1 PM ET Register Now A Deep Dive on Appraisals - Everything a Contractor Should Know Insurance companies don’t like the appraisal process because it creates accountability in the adjusting process. When contractors use the appraisal process effectively, they can ensure
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- [The Keys for Optimizing Dehumidification on Every Job](https://www.candrmagazine.com/webinars/the-keys-for-optimizing-dehumidification-on-every-job/) - The Keys for Optimizing Dehumidification on Every Job Smarter Drying Through Better Dehumidification December 10, 2025 | 1 PM ET Register Now The Keys for Optimizing Dehumidification on Every Job Are you applying the most effective dehumidification in various restoration scenarios? Learn how to make the most of the latest LGR and desiccant dehumidifier technologies
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- [White Glove Service: Elevating the Customer Experience in Restoration](https://www.candrmagazine.com/webinars/white-glove-service-elevating-the-customer-experience-in-restoration/) - WHITE GLOVESERVICE Elevating the Customer Experience in Restoration April 21 | 1 PM ET Watch On Demand White Glove Service: Elevating the Customer Experience in Restoration In today’s restoration industry, technical expertise alone is no longer enough to stand out. Property owners, insurance partners, and referral sources increasingly expect a seamless, professional experience from the
- [2026 State of the Industry](https://www.candrmagazine.com/webinars/2026-state-of-the-industry/) - 2026 State of the Industry Join C&R and KnowHow for an exclusive LIVE look at the 2026 State of the Industry Report results. We will share and discuss key financial trends, workforce realities, technology shifts, and growth opportunities shaping restoration today. In this webinar series, you’ll discover: What the data reveals about market confidence, margins,
- [The Networking Playbook: From Awkward to Advantage](https://www.candrmagazine.com/webinars/the-networking-playbook-from-awkward-to-advantage-2/) - THE NETWORKING PLAYBOOK From Awkward to Advantage March 18 | 1 PM ET Watch On Demand The Networking Playbook: From Awkward to Advantage Walking into a room full of strangers shouldn’t feel like a gamble. In this roundtable discussion, top restoration industry connectors share the strategies behind meaningful introductions, confident conversations, and follow-up that actually
- [The Tuition: What Scaling a Restoration Company Actually Costs](https://www.candrmagazine.com/webinars/the-tuition-what-scaling-a-restoration-company-actually-costs/) - THE TUITION: WHAT SCALING A RESTORATION COMPANY ACTUALLY COSTS July 16 | 12 PM ET Watch On Demand The Tuition: What Scaling a Restoration Company Actually Costs Every restoration company that scaled past $5M paid tuition to get there. Not the kind you write a check for. The kind paid in jobs that quietly slip
- [Mold Remediation 2026: Why the Basics Still Win](https://www.candrmagazine.com/webinars/mold-remediation-2026-why-the-basics-still-win/) - MOLDREMEDIATION 2026 WHY THE BASICS STILL WIN August 18 | 11 AM ET Watch On Demand MOLD REMEDIATION 2026: Why the Basics Still Win As technology continues to transform restoration — from digital documentation and remote monitoring to AI-assisted workflows — successful mold remediation still depends on executing the foundational principles established in industry standards
- [Independent by Choice: Building a Stronger Restoration Business in a Consolidating Market](https://www.candrmagazine.com/webinars/independent-by-choice/) - INDEPENDENT BY CHOICE BUILDING A STRONGER RESTORATION BUSINESS IN A CONSOLIDATING MARKET September 24 | 1PM Register Now Independent by Choice: Building a Stronger Restoration Business in a Consolidating Market The restoration industry continues to evolve through consolidation, private equity investment, and franchise expansion. But selling isn’t the right path for every company.Many restoration contractors
- [Beyond the Buzz: How AI Really Works in Claims, Estimating & Restoration Operations](https://www.candrmagazine.com/webinars/beyond-the-buzz-how-ai-really-works-in-claims-estimating-restoration-operations/) - C&R Roundtable Webinar Beyond the Buzz: How AI Really Works in Claims, Estimating & Restoration Operations Sponsored By: Monday, January 26, 2026 2 pm ET Panelists Doug Weatherman, RARE Restoration & Roofing, Mark Whatley, Actionable Insights Watch On Demand Beyond the Buzz: How AI Really Works in Claims, Estimating & Restoration Operations Artificial Intelligence may
- [2022 State of the Industry](https://www.candrmagazine.com/webinars/2022-state-of-the-industry/) - 2022 C&R State of the Industry Report Articles Featured Article December 6, 2022 Michelle Blevins The State of Our Industry Read More Download The Report Watch 2022 Webinar 2022 State of the Industry Webinar November 21, 2022 The Current Restoration Climate: Profit, Efficiency, & Continuity Read More December 5, 2022 Leighton Healey State of the

## Categories

- [Articles](https://www.candrmagazine.com/category/articles/)
- [Drying Zone](https://www.candrmagazine.com/category/articles/drying-zone/) - Everything you need to know about structural drying – from equipment usage and tools to industry standards guidance and more.
- [Fire Damage Restoration](https://www.candrmagazine.com/category/articles/fire-damage-restoration/) - As you explore this topic, you will find articles on fire damage restoration, smoke odor removal, structural restoration, and anything else related to some of the trickiest jobs restorers tackle.
- [Contents Restoration](https://www.candrmagazine.com/category/articles/contents-restoration/) - Looking for guidance for restoring and cleaning items from an everyday drinking glass to grandma’s antique dolls? Tips for mastering the inventory and pack out process? Those answers, and anything else related to contents restoration, are right here.
- [Disinfection & Biohazard](https://www.candrmagazine.com/category/articles/disinfection-biohazard/) - You’re entering the forensic restoration zone. Get into the zone on topics like disinfection, infectious disease control, crime scene cleanup, illicit drug lab remediation, biohazard cleanup, and more.
- [Managing Your Business](https://www.candrmagazine.com/category/articles/managing-your-business/) - C&R is here to be an irreplaceable resource for restoration and remediation company owners. Within these topics, you will find answers to many of your ownership, leadership, and management questions.
- [Catastrophe Restoration](https://www.candrmagazine.com/category/articles/catastrophe-restoration/) - This is C&R’s Storm Central. Disaster and CAT response resources for hurricanes, wildfires, tornadoes, and other natural disasters lie within.
- [Tools of the Trade](https://www.candrmagazine.com/category/articles/tools-of-the-trade/) - Check out the latest innovations in restoration – including updates to everyday tools and new items just hitting the marketplace.
- [Leadership & Management](https://www.candrmagazine.com/category/articles/managing-your-business/leadership-management/) - How to lead your people, and manage a company. Find resources here on company culture, leadership training, management tips, and more.
- [Insurance & Legal Matters](https://www.candrmagazine.com/category/articles/managing-your-business/insurance-legal-matters/) - Experts on insurance and legal matters in the restoration and remediation industries offer advice and guidance for legal issues facing your company, and liability insurance questions you may have.
- [Marketing](https://www.candrmagazine.com/category/articles/managing-your-business/marketing/) - Toss out the guesswork and rely on the expertise of those who make it their business to understand the nuances of effective marketing.
- [Training & Education](https://www.candrmagazine.com/category/articles/managing-your-business/training-education/) - Training and education resources on everything restoration-related from A to Z.
- [News](https://www.candrmagazine.com/category/news/)
- [Multimedia](https://www.candrmagazine.com/category/multimedia/)
- [Magazine](https://www.candrmagazine.com/category/magazine/)
- [Industry News](https://www.candrmagazine.com/category/news/industry-news/) - The latest industry news headlines.
- [Breaking News](https://www.candrmagazine.com/category/news/breaking-news/) - Don’t miss a beat – find the biggest news here, as soon as it’s released.
- [Product News](https://www.candrmagazine.com/category/news/product-news/) - Product and resource news you need to know.
- [Videos](https://www.candrmagazine.com/category/multimedia/videos/) - Dive into C&R’s ever-growing video archive.
- [The Roving Restorer](https://www.candrmagazine.com/category/multimedia/videos/the-roving-restorer/) - The Roving Restorer is just a place to hang out and talk restoration. We filter through the myths, false information and provide real knowledge that can be applied to the field for the restorer, adjuster, property manager, contractors and homeowners. The goal is to provide the best factual information that can be relied upon when making decisions and I voice my views based on the information and education I have had over the past 16 years. This channel is dedicated to learning and sharing, which means that the conversation will continue if you participate. Thank you for supporting the effort and please remember to subscribe, like and hit the bell for the latest videos and leave comments so that it builds to the conversation. The comments matter even when you disagree with what is being said, that’s how the best conversations start. Enjoy the channel, be respectful of the other professionals and thank you for subscribing to this channel. The Roving Restorer – Kris Rzesnoski
- [Podcasts](https://www.candrmagazine.com/category/multimedia/podcasts/) - Find the current and past C&R podcasts right here. Don’t want to listen through our website? Catch up on the Restoration Today podcast on your favorite platform! Spotify Apple Podcasts Google Podcasts
- [Restoration Today](https://www.candrmagazine.com/category/multimedia/podcasts/restoration-today/) - Restoration Today is a video and audio podcast covering everything restoration-related. Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade. Plus, there are some guaranteed laughs and heartfelt moments. Never miss an episode! Subscribe to Restoration Today on: YouTube Spotify Apple Podcasts Have someone YOU would like to see on the podcast? Email your recommendation to michelle@candrmagazine.com
- [Latest Edition](https://www.candrmagazine.com/category/magazine/latest-edition/) - Did you know C&R is FREE to subscribers?! Click here to get your free print or digital subscription today!
- [Awards](https://www.candrmagazine.com/category/magazine/awards/)
- [Editor's Blog](https://www.candrmagazine.com/category/magazine/editors-blog/) - Curious what goes on in the mind of C&R Publisher Michelle Blevins? Wonder no longer.
- [Restoring Kindness](https://www.candrmagazine.com/category/magazine/awards/restoring-kindness/) - Restoring Kindness was founded in 2015 by A&J Property Restoration in of DeForest, Wisc. C&R is proud to partner with A&J to take this movement to the next level. To learn more, visit restoringkindnessusa.com. Inside every issue of C&R, we will feature restoration companies who are restoring kindness in their own communities. Once a year, these features will be gathered into one place, and the industry allowed to vote on their favorite. That winner will be honored in a future edition of C&R.
- [Mold Remediation](https://www.candrmagazine.com/category/articles/mold-remediation/) - A key service offered by restoration and remediation companies, this page holds resources on proper mold remediation and removal techniques, tools, products, industry best practices, and caring for customers affected by mold.
- [Association News](https://www.candrmagazine.com/category/news/association-news/)
- [Mold Remediation](https://www.candrmagazine.com/category/articles/drying-zone/mold-remediation-drying-zone/)
- [Featured Article](https://www.candrmagazine.com/category/articles/featured-article/)
- [Case Studies](https://www.candrmagazine.com/category/articles/case-studies/) - We LOVE sharing your coolest, weirdest, toughest, biggest, grossest (etc etc etc) jobs with the industry! Have an interesting job that could make a great case study? Tell us about it!
- [5 Questions](https://www.candrmagazine.com/category/news/association-news/5-questions/)
- [Industry Insights](https://www.candrmagazine.com/category/multimedia/videos/industry-insights/)
- [Columnists](https://www.candrmagazine.com/category/magazine/columnists/) - Meet C&R’s regular monthly columnists! They cover everything you need to know about restoration and running a business – from HR questions, to leadership and management, to mitigation and safety, to authentic leadership.
- [Full Disclosure](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/full-disclosure/) - Scott Walden is a U.S. Army veteran who believes strongly in authentic servant leadership. He promises full disclosure on all things restoration and leadership-related in his monthly columns. You can catch the latest from Scott in the C&R eNewsletter the first Tuesday of every month.
- [Let's Talk Shop](https://www.candrmagazine.com/category/magazine/columnists/lets-talk-shop/) - Welcome to Sean Scott’s “Let’s Talk Shop” column! Scott has more than four decades of experience in the restoration and construction industry and has published numerous books, papers and articles including Secrets of The Insurance Game and The Red Guide to Recovery – Resource Handbook for Disaster Survivors. Sean is here to talk best practices, hazards, safety, victim assistance, and more. The Let’s Talk Shop column will be featured the second Tuesday of every month in the Restoration Today eNewsletter.
- [Head Heart and Boots](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/head-heart-boots/) - Head, Heart and Boots (formerly Mit/Resto Mastery) brings together the dynamic duo of Brandon Reece and Chris Nordyke, two restoration industry veterans who are dedicated to sharing their knowledge on operations, organizational development, commercial sales strategy, customer experience, and transformational culture. Head, Heart and Boots will appear in the Restoration Today eNewsletter and on the C&R website on the third Tuesday of each month.
- [Team Talk](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/team-talk/) - Marcie Richardson brings more than 20 years of HR experience to her Team Talk column. She will be covering topics like COVID, hiring, firing, culture, benefits, and everything in-between. The Team Talk column will be featured the fourth Tuesday of every month in the Restoration Today eNewsletter.
- [Dear David](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/dear-david/) - Every industry needs knowledgeable professionals. C&R Magazine’s commitment to keeping professionals informed inspired the monthly column “Dear David.” This will provide C&R subscribers with knowledge in an area that touches almost every aspect of the work they do–Insurance.
- [When It Comes Down To It](https://www.candrmagazine.com/category/multimedia/videos/when-it-comes-down-to-it/) - When It Comes Down To It is a monthly video column featuring the expertise of Chuck Boutall. Chuck has dried more than 4 million square feet of structure, hundreds of thousands of books and documents and designed permanent systems for various manufacturing and storage projects over his 20 year career, and is a contributing author of the S500. Each video will be discuss those truths and facts we all reach “when it comes down to it.” Have a restoration-related question for Chuck? Email him at chuck@rtilearning.com.
- [M&A Q&A with JT Kraai](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/mergers-and-acquisitions/) - Buying. Selling. Mergers. Acquisitions. These are the #1 trend in today’s restoration industry, and that trend isn’t likely to change anytime soon. Have a question about M&A? This monthly column is here to answer those questions and help you make informed decisions about your business. JT Kraai has more than 20 years of experience as a broker and consultant, and has brokered hundreds of deals in the restoration industry at Exit Strategies 360. He is here to answer YOUR questions! Email him at jt@exitstrategies360.com Serving exceptional restoration clients nationally.
- [The Restorers Playbook](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/emergency-preparedness-kit/) - Download Now Download The Restorers Playbook!From Encircle Packed with practical advice for restorers to crush their KPIs. 14 leaders share strategies to help restorers strengthen their documentation, vet technology, attract & retain employees, and increase profit margins. When you download this package you get: Interactive checklists – what makes a great field report, basic legal documents restorers should have & more! Guides to vet software solutions – signs you’re on a legacy system, what red flags to look for when buying. A Profitability Master Class – a free video Master Class and profitability calculator from a Certified Restorer. A step-by-step guide to plan jobs – how to measure efficiency from a 20+ year operations manager.
- [Let It Rip](https://www.candrmagazine.com/category/magazine/columnists/restorers-circle/let-it-rip/)
- [Webinars](https://www.candrmagazine.com/category/multimedia/webinars/) - C&R Lunch & Learn podcasts cover all free events, often offering industry certifications, covering the hottest topics in today’s restoration industry and featuring some of cleaning and restoration’s most knowledgable and experienced experts.
- [Restoration Master Class](https://www.candrmagazine.com/category/multimedia/videos/restoration-master-class/) - Season 4 of Restoration Master Class is here! Built to Scale: The Modern Restoration Playbook Scaling a restoration company isn’t just about doing more work; it’s about building systems that create consistency, visibility, and confidence at every stage of growth. Built to Scale explores how leading restoration companies grow profitably by standardizing processes, improving documentation, leveraging technology, and making data-driven decisions that support sustainable expansion. Season 4 of the Restoration Master Class, in partnership with our sponsor Docusketch, brings practical, real-world insights from restorers and experts on how to scale without sacrificing quality, culture, or control. Also, check out our PAST seasons of the Master Class! Season 1: M&A – sponsored by Restoration Brokers of America Season 2: Profitability – sponsored by Encircle Season 3: Power Skills – sponsored by AnswerForce Watch the videos below, or subscribe on: YouTube Spotify Apple Podcasts
- [Family Circle](https://www.candrmagazine.com/category/magazine/columnists/restorers-circle/family-circle/) - The restoration industry is full of family-owned and operated businesses of all shapes and sizes. Family Circle is a column dedicated to sharing triumphs and struggles of being in business with family. Whether it is a husband-wife team, brothers and sisters, parents and children, there are unique dynamics that go into running a successful, thriving, and healthy family-owned and operated company. Today, ATI is the largest family-operated restoration company in the U.S., and continues growing its footprint. The Moore family is authentic and transparent about their company, active in the restoration industry, and bring unique ideas and perspectives on everything from operations to culture and leadership. This column is sponsored by ATI Restoration.
- [Cross Examination w/ Ed Cross](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/cross-examination-ed-cross/) - Cross Examination is a C&R-exclusive column with The Restoration Lawyer himself, Ed Cross. Ed got his start in restoration working in his father’s construction company. In 1995, Ed founded the Law Offices of Edward H. Cross, serving the construction and restoration industry. He has never looked back. Ed is the #1 authority on a number of legal matters in our industry today. His bimonthly columns and videos cover the hottest topics.
- [Unsung Heroes Award](https://www.candrmagazine.com/category/magazine/awards/unsung-heroes-award/)
- [Phil & Michelle's Happy Hour](https://www.candrmagazine.com/category/multimedia/podcasts/phil-and-michelles-happy-hour/) - Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs. Pour yourself a cocktail (or another cup of coffee), sit back, relax, and enjoy the conversation.
- [State Of The Industry](https://www.candrmagazine.com/category/articles/state-of-the-industry/) - The C&R State of the Industry Report, powered by KnowHow, gathers critical data to establish trends, habits, and benchmarks for the restoration industry.
- [Uncategorized](https://www.candrmagazine.com/category/uncategorized/)
- [MicroColumns](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/)
- [Specialty Restoration, Simplified](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/specialty-restoration-simplified/) - The restoration ecosystem spans far beyond the structure of a home or business, and into the items and personal belongings of the property owners. The memories they hold and the comfort they provide make all the difference when recovering from a disaster. The world of specialty restoration doesn’t have to be complicated. With the right tools, techniques, and partnerships the skills in restoring electronics, textiles, appliances, artwork, documents, and everything in between becomes simplified. Over the last 25 years, Prism Specialties has served the industry well with their level of expertise in the restoration space. Their team brings their wisdom and knowledge on specialty restoration into this C&R-exclusive MicroColumn, featured monthly on our website and in the C&R eNewsletter.
- [Regular Columnists](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/)
- [Restorer's Circle](https://www.candrmagazine.com/category/magazine/columnists/restorers-circle/)
- [Restoration Matters](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/restoration-matters/) - Restoration Matters blends practical business advice and inspiration within the context of the restoration space. As an industry partner, business broker Gokul Padmanabhan shares his wisdom and expertise, helping business owners create healthy, profitable businesses that perform well now to sell well later. Want to learn more about RBA? Check them out at www.rbasells.com.
- [Restoration CheckPoint](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/restoration-checkpoint/) - Just like a car mechanic does frequent check-ups on our cars to keep them driving effectively down the road, businesses also need checkpoints and check-ups to ensure their health and efficacy. CheckPoint, brought to you by Restoration CrossCheck, brings advice and expertise from some of restoration leading experts on every topic related to running, managing, and growing a stellar cleaning and restoration company. You can find CheckPoint the fourth Tuesday of every month in the Restoration Today eNewsletter, and find out more about this column’s sponsor and authors at www.restorationcrosscheck.com.
- [Culture Under Construction](https://www.candrmagazine.com/category/magazine/columnists/restorers-circle/culture-under-construction/) - Culture (noun): the customary beliefs, social forms, and material traits of a racial, religious, or social group also : the characteristic features of everyday existence (such as diversions or a way of life) shared by people in a place or time. Today, everyone talks about “workplace culture”, but few companies truly understand how to create and nurture a healthy company culture. Companies with healthy cultures hold the key to surpassing their competition in hiring, employee retention, customer satisfaction, and more. Katie Smith, CEO of PHC Restoration, embodies servant leadership as she continuously works on building and nurturing her company’s culture, and sharing her wisdom and experience with the entire restoration industry – and beyond. Look for a fresh column from Katie on Culture: Under Construction in the first Restoration Today eNewsletter of each month! Don’t get our eNews? Subscribe here!
- [Spot On Marketing in 60 Seconds](https://www.candrmagazine.com/category/multimedia/videos/spot-on-marketing-in-60-seconds/) - Want to level up your marketing in just 60 seconds? As seasoned digital marketers with years of experience under our belts, we want to share our tips and tricks with you! Spot On Marketing in 60 Seconds is powered by Spot On Solutions and C&R Magazine, together we are on a mission to empower business owners in the restoration industry. We know the ins and outs of the ever-changing digital landscape and are here to help you get the phone ringing!
- [En Español](https://www.candrmagazine.com/category/articles/en-espanol/)
- [Quick Tips with Kris](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/quick-tips-with-kris/) - Welcome to Quick Tips with Kris, where Certified Restorer Kris Rzesnoski shares practical advice for restorers in the field. From tackling common challenges, to ways to work more efficiently, these short and sweet videos will help you enhance your restoration skills. Tune in and level up your expertise!
- [Expert Panel](https://www.candrmagazine.com/category/articles/expert-panel/)
- [Answers by Accuserve](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/answers-by-accuserve/) - This column introduces “Answers by Accuserve,” a series dedicated to shedding light on Managed Repair Providers (MRPs), often overlooked in the contracting world. It aims to debunk misconceptions and highlight the numerous benefits MRPs offer to contractors. In its inaugural post, the series focuses on how MRPs facilitate scalability, cost-effectiveness, business stability, and claims management, emphasizing their essential role in contractor success and inviting questions from readers. If you have a question about MRPs, send it and we will answer! Learn More About Accuserve
- [Chasing The Vision](https://www.candrmagazine.com/category/multimedia/videos/chasing-the-vision/) - Unlock the keys to unparalleled business growth and success with our exclusive video series, Chasing the Vision, in partnership with Exit Strategies and Violand Management Associates. Immerse yourself in the wisdom of industry pros who have mastered the art of navigating the complexities of entrepreneurship. In each episode, seasoned experts share invaluable insights, strategies, and hard-earned lessons accumulated over years of experience. From scaling startups to redefining market dynamics, “Chasing the Vision” offers a front-row seat to the secrets of sustainable business success. Your path to triumph in the business world starts here – don’t just follow the vision, chase it!
- [Eric's Blue Collar Column](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/erics-blue-collar-column/) - Welcome to Eric’s Blue Collar Column! This column features wisdom and insights from Eric Sprague, a carpet cleaner-turned restorer-turned passionate industry coach and educator. Readers can expect to find a mix of practical advice, leadership development tips for leaders at all levels, inspirational stories, and the latest trends cleaning and restoration. Whether you’re a seasoned veteran looking to refine your approach or a newcomer aspiring to climb the ranks, Eric’s Blue Collar Column provides valuable perspectives to help you lead with confidence and integrity. Have a question for the author? You can reach him at eric@supertechu.com
- [Ask Rachel](https://www.candrmagazine.com/category/magazine/columnists/ask-rachel/) - Introducing “Ask Rachel,” a new, must-read column in C&R! Written by none other than restoration educator extraordinaire Rachel Adams, this lively monthly column offers you the unique opportunity to tap into Rachel’s vast reservoir of knowledge and experience. Whether you’re wrestling with a tough water damage job or simply need tips on mold remediation, Rachel’s got your back. Send in your queries and buckle up for insightful, practical advice. Don’t miss your chance to learn from the best! Have a question for Rachel?
- [Main Street Restorer](https://www.candrmagazine.com/category/multimedia/videos/main-street-restorer/) - In “Main Street Restorer,” we bring you an inspiring video series featuring the expertise of seasoned broker, Gokul Padmanabhan. Journey with Gokul as he shares stories and wisdom on helping Main Street Restorers grow, thrive, and prepare for the future – whatever it may hold. Each episode showcases real-world challenges and practical advice as Gokul helps these entrepreneurs discover innovative solutions and strategies for success.
- [Mitigation Minute](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/mitigation-minute/) - Welcome to the Mitigation Minute MicroColumn by LearnToRestore.com! This column provides quick, actionable tips to enhance your water mitigation efforts. Each tip is crafted to be simple, effective, and easy to implement with your team and company. Stay tuned for practical advice that can enhance your drying and mitigation services, save you time, and improve customer satisfaction.
- [Report](https://www.candrmagazine.com/category/articles/state-of-the-industry/report/)
- [How to Get Your Team to Do the THING](https://www.candrmagazine.com/category/multimedia/videos/how-to-get-your-team-to-do-the-thing/) - Introducing a dynamic and practical video tip series designed to help restoration professionals overcome common team challenges and drive consistent, high-quality results. Erik Berglund, expert and founder of The Language of Leadership, in collaboration with RTILearning.com, presents “How to Get Your Team to Do the Thing.” This series offers actionable insights on building highly accountable teams, eliminating excuses, and effectively implementing new strategies, services, technology, products, equipment, and any other “thing” essential to your business’s success.
- [How to Get Paid Faster and More Fairly](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/how-to-get-paid-faster-and-more-fairly/) - In the restoration industry, getting paid on time and fairly is a recurring concern. This series, sponsored by One Claim Solution, will explore effective strategies to accelerate payments and maximize collections from insurance jobs, helping contractors navigate this critical aspect of their business.
- [Dear Kristy](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/dear-kristy/) - Discover quick, actionable insights to elevate your hiring and team-building strategy! From mastering interviews to fostering a culture that attracts top talent, Dear Kristy, sponsored by Wylander, delivers bite-sized advice to help you attract top talent, ask the right questions, and create an environment where everyone thrives. Whether you’re a seasoned leader or just starting out, these tips will sharpen your approach and inspire a culture of success.
- [Restoration History](https://www.candrmagazine.com/category/restoration-history/) - Welcome to the Restoration Time Capsule, your ultimate destination for exploring the evolution of the property restoration industry. This thoughtfully designed landing page offers a treasure trove of resources, including in-depth articles, engaging podcasts, and captivating videos that chart the industry’s journey from its early beginnings to its modern innovations. Whether you’re a seasoned professional, a curious newcomer, or a history enthusiast, this page provides a comprehensive look at the challenges, breakthroughs, and pivotal moments that have shaped the field. Dive in and discover the stories behind the people, technologies, and events that transformed restoration into the vital industry it is today.
- [Tech Talk with Taylor](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/tech-talk-with-taylor/) - Taylor’s Tech Talk is your go-to resource for staying ahead in restoration technology. Each month, Taylor shares bite-sized, real-world tech tips to help your business run better, from improving communication to using data to make smarter decisions. Whether you’re a tech-savvy restorer or just getting started, these quick tips will help you make technology work for you, not the other way around.
- [RestorAI](https://www.candrmagazine.com/category/multimedia/videos/restorai/) - RestorAI is your new go-to video series exploring the cutting edge of artificial intelligence in the restoration industry. Twice a month, join C&R and co-host David Grove of Bylt Restoration as we demo the latest AI tools, break down real-world use cases, and share practical tips for implementing tech that actually works. Whether you’re an AI skeptic or already geeking out, RestorAI will help you stay ahead of the curve, and the competition.
- [Clean](https://www.candrmagazine.com/category/clean/)
- [Ask Kris Anything](https://www.candrmagazine.com/category/magazine/columnists/ask-kris-anything/) - Let’s be real—if you’re reading this, you’ve probably spent more hours in Xactimate than with your family this week. In every column, I answer the real questions restorers like you are asking—about estimates, approvals, systems, and sanity. Ask anything. I’ll shoot straight and help you move forward.
- [Restoration Industry Time Capsule](https://www.candrmagazine.com/category/articles/restoration-industry-time-capsule/)
- [Taming the Chaos: Building Predictable Performance in Restoration](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/taming-the-chaos/) - Taming the Chaos: Building Predictable Performance in Restoration is a recurring MicroColumn sponsored by Trifecta Growth Institute, focused on helping restoration leaders move from daily operational firefighting to clear, confident, and scalable execution. Restoration companies don’t fail because of a lack of work — they fail because of unclear leadership, underdeveloped teams, and broken communication. Drawing from real-world experience turning around a failing restoration business in under six months, this column tackles the root causes of chaos and outlines a practical path to predictability. Each installment breaks down one of the three core drivers that determine whether a restoration company stalls or scales: Leadership that sets direction and steadiness Training that builds confidence, competence, and ROI Communication that keeps jobs flowing and teams aligned When these three elements work together, companies don’t just survive — they respond faster, deliver better outcomes, and grow the bottom line. This MicroColumn is designed for owners and leaders who are ready to stop reacting and start leading with clarity, accountability, and purpose.
- [Field Notes](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/field-notes/) - Field Notes distills over 40 years of collective on-site experience from DocuSketch’s industry specialists. Born from real trials and tribulations, each edition delivers concise, practical insights on documentation, workflow clarity, and operational decision-making. We turn decades of hard-won field wisdom into actionable advice to help your business scale with confidence.
- [Profit by Design](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/profit-by-design/) - Building restoration businesses with intention, insight, and intelligence. Sponsored by PSA Canam Systems
- [Color by Numbers: When the Picture Looks Right but Feels Wrong](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/color-by-numbers/) - From a distance, the picture looks fine. Revenue is up. Jobs are moving. The reports check out. But leaders often sense something doesn’t feel right. Cash is tighter than expected. Teams feel stretched. Decisions take longer. That usually means the picture is only partially filled in. When operational and financial views aren’t connected, leaders are left guessing where to add color and where to pull back. The outline exists, but the details don’t align. Strong businesses don’t color randomly. They follow the structure, fill in intentionally, and step back often to see the full picture. Running a business shouldn’t feel like free-hand painting. The numbers already exist; leaders just need a clear outline so they can stay within the lines and see the full picture. This series, sponsored by JOC Analytics helps leaders: Stop guessing Stop overcomplicating Focus on the right areas at the right time Each entry “colors in” one part of the business.
- [The Industry Current](https://www.candrmagazine.com/category/magazine/columnists/microcolumns/the-industry-current/) - The Industry Current, sponsored by Complitrac, is a column written by restoration contractors, for restoration contractors — because we know firsthand how challenging it can be to grow a business while keeping up with SLA compliance and operational demands. Each month we bring you honest insights, practical tips, and real perspectives on the topics that matter most to your bottom line.
- [Mini Motivation](https://www.candrmagazine.com/category/multimedia/videos/mini-motivation/) - Mini Motivation features quick, practical insights from JT Kraai of Exit Strategies 360, focused on mergers & acquisitions. Each episode delivers short, focused perspectives on topics like deal structures, earnouts, company valuation, and preparing your business for a successful exit. Designed for busy restoration owners and leaders, this series gives you small, digestible snippets of guidance to help you better understand today’s M&A landscape. Have a question about selling, buying, or valuing a restoration company? Send it in. Your question could be featured in an upcoming episode as JT breaks down real questions from restoration professionals across the industry.
- [White Glove WOW](https://www.candrmagazine.com/category/magazine/columnists/white-glove-wow/) - White Glove WOW explores what exceptional service truly looks like in the real-world environment of restoration. This series breaks down how companies can build trust and strengthen their brand by delivering a high-end customer experience during some of the most stressful moments a property owner can face. Through practical insights, it highlights the operational systems, communication strategies, and team behaviors that support “white glove” service—while showing how restoration companies can differentiate themselves through service without sacrificing efficiency or profitability.
- [Technology/AI](https://www.candrmagazine.com/category/articles/technology-ai/)
- [Restorer Stories](https://www.candrmagazine.com/category/multimedia/restorer-stories/) - Have a story to tell? Reach out to Michelle. Share Your Story
- [The Operator's Edge](https://www.candrmagazine.com/category/magazine/columnists/regular-columnists/the-operators-edge/) - Welcome to The Operator’s Edge! Written by Jeff Diem—founder of LEVLR and Elkmont Estimates, and a former Paul Davis franchise owner with over a decade in restoration—this monthly column cuts through the AI hype to focus on what actually works on the ground. Jeff tackles the real barriers to adoption, from team fears to operational gaps, with straight talk restoration operators can actually use.

## Tags

- [water damage](https://www.candrmagazine.com/tag/water-damage/)
- [restoration insurance](https://www.candrmagazine.com/tag/restoration-insurance/)
- [humidity control](https://www.candrmagazine.com/tag/humidity-control/)
- [contamination](https://www.candrmagazine.com/tag/contamination/)
- [water damage restoration](https://www.candrmagazine.com/tag/water-damage-restoration/)
- [demolition](https://www.candrmagazine.com/tag/demolition/)
- [customer service](https://www.candrmagazine.com/tag/customer-service/)
- [Texas](https://www.candrmagazine.com/tag/texas/)
- [Arizona](https://www.candrmagazine.com/tag/arizona/)
- [drying](https://www.candrmagazine.com/tag/drying/)
- [fire loss](https://www.candrmagazine.com/tag/fire-loss/)
- [cleaning](https://www.candrmagazine.com/tag/cleaning/)
- [soot](https://www.candrmagazine.com/tag/soot/)
- [smoke damage](https://www.candrmagazine.com/tag/smoke-damage/)
- [data](https://www.candrmagazine.com/tag/data/)
- [RIA](https://www.candrmagazine.com/tag/ria/)
- [Restoration Industry Association](https://www.candrmagazine.com/tag/restoration-industry-association/)
- [risk](https://www.candrmagazine.com/tag/risk/)
- [accountability](https://www.candrmagazine.com/tag/accountability/)
- [leadership](https://www.candrmagazine.com/tag/leadership/)
- [team work](https://www.candrmagazine.com/tag/team-work/)
- [hiring](https://www.candrmagazine.com/tag/hiring/)
- [fire damage](https://www.candrmagazine.com/tag/fire-damage/)
- [apartment building](https://www.candrmagazine.com/tag/apartment-building/)
- [liability](https://www.candrmagazine.com/tag/liability/)
- [claims](https://www.candrmagazine.com/tag/claims/)
- [AGA](https://www.candrmagazine.com/tag/aga/)
- [International Restoration Convention and Industry Expo](https://www.candrmagazine.com/tag/international-restoration-convention-and-industry-expo/)
- [covid-19](https://www.candrmagazine.com/tag/covid-19/)
- [vapor drive](https://www.candrmagazine.com/tag/vapor-drive/)
- [structural damage](https://www.candrmagazine.com/tag/structural-damage/)
- [restoration evaluation](https://www.candrmagazine.com/tag/restoration-evaluation/)
- [employee](https://www.candrmagazine.com/tag/employee/)
- [honesty](https://www.candrmagazine.com/tag/honesty/)
- [restoration equipment](https://www.candrmagazine.com/tag/restoration-equipment/)
- [cost](https://www.candrmagazine.com/tag/cost/)
- [supply chain management](https://www.candrmagazine.com/tag/supply-chain-management/)
- [suppliers](https://www.candrmagazine.com/tag/suppliers/)
- [purchasing](https://www.candrmagazine.com/tag/purchasing/)
- [marketing](https://www.candrmagazine.com/tag/marketing/)
- [leads](https://www.candrmagazine.com/tag/leads/)
- [restoration marketing](https://www.candrmagazine.com/tag/restoration-marketing/)
- [C&R](https://www.candrmagazine.com/tag/cr/)
- [local news](https://www.candrmagazine.com/tag/local-news/)
- [contributors](https://www.candrmagazine.com/tag/contributors/)
- [restoration industry](https://www.candrmagazine.com/tag/restoration-industry/)
- [journalism](https://www.candrmagazine.com/tag/journalism/)
- [loss](https://www.candrmagazine.com/tag/loss/)
- [sympathy](https://www.candrmagazine.com/tag/sympathy/)
- [emotions](https://www.candrmagazine.com/tag/emotions/)
- [mold sensitivity](https://www.candrmagazine.com/tag/mold-sensitivity/)
- [environmental](https://www.candrmagazine.com/tag/environmental/)
- [IAQ](https://www.candrmagazine.com/tag/iaq/)
- [Indoor Air Quality](https://www.candrmagazine.com/tag/indoor-air-quality/)
- [illness](https://www.candrmagazine.com/tag/illness/)
- [mold remediation](https://www.candrmagazine.com/tag/mold-remediation/)
- [contents cleaning](https://www.candrmagazine.com/tag/contents-cleaning/)
- [PPE](https://www.candrmagazine.com/tag/ppe/)
- [Personal Protective Equipment](https://www.candrmagazine.com/tag/personal-protective-equipment/)
- [project efficiency](https://www.candrmagazine.com/tag/project-efficiency/)
- [project management](https://www.candrmagazine.com/tag/project-management/)
- [Xactimate](https://www.candrmagazine.com/tag/xactimate/)
- [Xactware](https://www.candrmagazine.com/tag/xactware/)
- [connectivity](https://www.candrmagazine.com/tag/connectivity/)
- [restoration management](https://www.candrmagazine.com/tag/restoration-management/)
- [risk management](https://www.candrmagazine.com/tag/risk-management/)
- [Commercial General Liability policy](https://www.candrmagazine.com/tag/commercial-general-liability-policy/)
- [Advocate Claim Service](https://www.candrmagazine.com/tag/advocate-claim-service/)
- [restoration estimates](https://www.candrmagazine.com/tag/restoration-estimates/)
- [peer review](https://www.candrmagazine.com/tag/peer-review/)
- [third party tools](https://www.candrmagazine.com/tag/third-party-tools/)
- [restoration company](https://www.candrmagazine.com/tag/restoration-company/)
- [Adele](https://www.candrmagazine.com/tag/adele/)
- [repetition](https://www.candrmagazine.com/tag/repetition/)
- [entrepreneurs](https://www.candrmagazine.com/tag/entrepreneurs/)
- [selling your business](https://www.candrmagazine.com/tag/selling-your-business/)
- [profit](https://www.candrmagazine.com/tag/profit/)
- [curb appeal](https://www.candrmagazine.com/tag/curb-appeal/)
- [cybercrime](https://www.candrmagazine.com/tag/cybercrime/)
- [employee training](https://www.candrmagazine.com/tag/employee-training/)
- [OSHA](https://www.candrmagazine.com/tag/osha/)
- [WLS program](https://www.candrmagazine.com/tag/wls-program/)
- [hurricane prone areas](https://www.candrmagazine.com/tag/hurricane-prone-areas/)
- [storm damage](https://www.candrmagazine.com/tag/storm-damage/)
- [Water Loss](https://www.candrmagazine.com/tag/water-loss/)
- [CAT Loss](https://www.candrmagazine.com/tag/cat-loss/)
- [Restoring Kindness](https://www.candrmagazine.com/tag/restoring-kindness/)
- [branding](https://www.candrmagazine.com/tag/branding/)
- [Awards](https://www.candrmagazine.com/tag/awards/)
- [Ally Love](https://www.candrmagazine.com/tag/ally-love/)
- [technology](https://www.candrmagazine.com/tag/technology/)
- [Water Damage Mitigation](https://www.candrmagazine.com/tag/water-damage-mitigation/)
- [Third-Party Administrators (TPAs)](https://www.candrmagazine.com/tag/third-party-administrators-tpas/)
- [restoration technician](https://www.candrmagazine.com/tag/restoration-technician/)
- [NFPA](https://www.candrmagazine.com/tag/nfpa/)
- [structure fire](https://www.candrmagazine.com/tag/structure-fire/)
- [botanical disinfectants](https://www.candrmagazine.com/tag/botanical-disinfectants/)
- [chemical-based cleaners](https://www.candrmagazine.com/tag/chemical-based-cleaners/)
- [biohazard](https://www.candrmagazine.com/tag/biohazard/)
- [immune system disorders](https://www.candrmagazine.com/tag/immune-system-disorders/)
- [allergies](https://www.candrmagazine.com/tag/allergies/)
- [IICRC](https://www.candrmagazine.com/tag/iicrc/)
- [Women in Restoration](https://www.candrmagazine.com/tag/women-in-restoration/)
- [inspection](https://www.candrmagazine.com/tag/inspection/)
- [mycotoxins](https://www.candrmagazine.com/tag/mycotoxins/)
- [Restoring Kindness 2022](https://www.candrmagazine.com/tag/restoring-kindness-2022/)
- [acquisition](https://www.candrmagazine.com/tag/acquisition/)
- [M&A](https://www.candrmagazine.com/tag/ma/)
- [merger](https://www.candrmagazine.com/tag/merger/)
- [ATI](https://www.candrmagazine.com/tag/ati/)
- [business growth](https://www.candrmagazine.com/tag/business-growth/)
- [recruiting](https://www.candrmagazine.com/tag/recruiting/)
- [dear David](https://www.candrmagazine.com/tag/dear-david/)
- [injuries](https://www.candrmagazine.com/tag/injuries/)
- [compensation](https://www.candrmagazine.com/tag/compensation/)
- [contents](https://www.candrmagazine.com/tag/contents/)
- [specialty restoration](https://www.candrmagazine.com/tag/specialty-restoration/)
- [prism](https://www.candrmagazine.com/tag/prism/)
- [contents restoration](https://www.candrmagazine.com/tag/contents-restoration/)
- [art restoration](https://www.candrmagazine.com/tag/art-restoration/)
- [digital marketing](https://www.candrmagazine.com/tag/digital-marketing/)
- [website](https://www.candrmagazine.com/tag/website/)
- [traffic](https://www.candrmagazine.com/tag/traffic/)
- [web traffic](https://www.candrmagazine.com/tag/web-traffic/)
- [conversion](https://www.candrmagazine.com/tag/conversion/)
- [conversion rates](https://www.candrmagazine.com/tag/conversion-rates/)
- [high ground](https://www.candrmagazine.com/tag/high-ground/)
- [odor](https://www.candrmagazine.com/tag/odor/)
- [odor control](https://www.candrmagazine.com/tag/odor-control/)
- [Overhead](https://www.candrmagazine.com/tag/overhead/)
- [O&P](https://www.candrmagazine.com/tag/op/)
- [carriers](https://www.candrmagazine.com/tag/carriers/)
- [cash flow](https://www.candrmagazine.com/tag/cash-flow/)
- [insurance](https://www.candrmagazine.com/tag/insurance/)
- [marketer](https://www.candrmagazine.com/tag/marketer/)
- [sales](https://www.candrmagazine.com/tag/sales/)
- [salesperson](https://www.candrmagazine.com/tag/salesperson/)
- [estimator](https://www.candrmagazine.com/tag/estimator/)
- [project manager](https://www.candrmagazine.com/tag/project-manager/)
- [planning](https://www.candrmagazine.com/tag/planning/)
- [goals](https://www.candrmagazine.com/tag/goals/)
- [business goals](https://www.candrmagazine.com/tag/business-goals/)
- [business planning](https://www.candrmagazine.com/tag/business-planning/)
- [Gokul Padmanabhan](https://www.candrmagazine.com/tag/gokul-padmanabhan/)
- [Gokul](https://www.candrmagazine.com/tag/gokul/)
- [head heart and boots](https://www.candrmagazine.com/tag/head-heart-and-boots/)
- [nordyke](https://www.candrmagazine.com/tag/nordyke/)
- [sales pitch](https://www.candrmagazine.com/tag/sales-pitch/)
- [sales meeting](https://www.candrmagazine.com/tag/sales-meeting/)
- [NAICS code](https://www.candrmagazine.com/tag/naics-code/)
- [classification](https://www.candrmagazine.com/tag/classification/)
- [moisture meters](https://www.candrmagazine.com/tag/moisture-meters/)
- [calibration](https://www.candrmagazine.com/tag/calibration/)
- [mitigation](https://www.candrmagazine.com/tag/mitigation/)
- [floor plan](https://www.candrmagazine.com/tag/floor-plan/)
- [documentation](https://www.candrmagazine.com/tag/documentation/)
- [app](https://www.candrmagazine.com/tag/app/)
- [Ed Cross](https://www.candrmagazine.com/tag/ed-cross/)
- [Cross Examination](https://www.candrmagazine.com/tag/cross-examination/)
- [Cross](https://www.candrmagazine.com/tag/cross/)
- [Estimates](https://www.candrmagazine.com/tag/estimates/)
- [Policyholder](https://www.candrmagazine.com/tag/policyholder/)
- [Sprague](https://www.candrmagazine.com/tag/sprague/)
- [DISC](https://www.candrmagazine.com/tag/disc/)
- [success](https://www.candrmagazine.com/tag/success/)
- [retention](https://www.candrmagazine.com/tag/retention/)
- [scope creep](https://www.candrmagazine.com/tag/scope-creep/)
- [profitable restorer](https://www.candrmagazine.com/tag/profitable-restorer/)
- [profitable](https://www.candrmagazine.com/tag/profitable/)
- [business](https://www.candrmagazine.com/tag/business/)
- [modal auxiliary verbs](https://www.candrmagazine.com/tag/modal-auxiliary-verbs/)
- [modal](https://www.candrmagazine.com/tag/modal/)
- [standards](https://www.candrmagazine.com/tag/standards/)
- [standards of care](https://www.candrmagazine.com/tag/standards-of-care/)
- [definitions](https://www.candrmagazine.com/tag/definitions/)
- [change](https://www.candrmagazine.com/tag/change/)
- [change management](https://www.candrmagazine.com/tag/change-management/)
- [company growth](https://www.candrmagazine.com/tag/company-growth/)
- [balance](https://www.candrmagazine.com/tag/balance/)
- [rest](https://www.candrmagazine.com/tag/rest/)
- [gains](https://www.candrmagazine.com/tag/gains/)
- [business success](https://www.candrmagazine.com/tag/business-success/)
- [hurricanes](https://www.candrmagazine.com/tag/hurricanes/)
- [JT Kraai](https://www.candrmagazine.com/tag/jt-kraai/)
- [Q&A](https://www.candrmagazine.com/tag/qa/)
- [transaction](https://www.candrmagazine.com/tag/transaction/)
- [transition](https://www.candrmagazine.com/tag/transition/)
- [Scott Walden](https://www.candrmagazine.com/tag/scott-walden/)
- [3 day drying](https://www.candrmagazine.com/tag/3-day-drying/)
- [events](https://www.candrmagazine.com/tag/events/)
- [Actionable Insights](https://www.candrmagazine.com/tag/actionable-insights/)
- [reviews](https://www.candrmagazine.com/tag/reviews/)
- [google review](https://www.candrmagazine.com/tag/google-review/)
- [nps](https://www.candrmagazine.com/tag/nps/)
- [net promoter score](https://www.candrmagazine.com/tag/net-promoter-score/)
- [drying myth](https://www.candrmagazine.com/tag/drying-myth/)
- [Restoration 1](https://www.candrmagazine.com/tag/restoration-1/)
- [mergers and acquisitions](https://www.candrmagazine.com/tag/mergers-and-acquisitions/)
- [private equity](https://www.candrmagazine.com/tag/private-equity/)
- [personality testing](https://www.candrmagazine.com/tag/personality-testing/)
- [pain point](https://www.candrmagazine.com/tag/pain-point/)
- [pain solution selling](https://www.candrmagazine.com/tag/pain-solution-selling/)
- [company culture](https://www.candrmagazine.com/tag/company-culture/)
- [paul donald](https://www.candrmagazine.com/tag/paul-donald/)
- [encircle](https://www.candrmagazine.com/tag/encircle/)
- [master class](https://www.candrmagazine.com/tag/master-class/)
- [profitability](https://www.candrmagazine.com/tag/profitability/)
- [maximize efficiency](https://www.candrmagazine.com/tag/maximize-efficiency/)
- [efficiency](https://www.candrmagazine.com/tag/efficiency/)
- [save money](https://www.candrmagazine.com/tag/save-money/)
- [guest blog](https://www.candrmagazine.com/tag/guest-blog/)
- [DEI](https://www.candrmagazine.com/tag/dei/)
- [diversity](https://www.candrmagazine.com/tag/diversity/)
- [equity](https://www.candrmagazine.com/tag/equity/)
- [inclusion](https://www.candrmagazine.com/tag/inclusion/)
- [women](https://www.candrmagazine.com/tag/women/)
- [Employee resource group](https://www.candrmagazine.com/tag/employee-resource-group/)
- [ERG](https://www.candrmagazine.com/tag/erg/)
- [Guarantee Restoration](https://www.candrmagazine.com/tag/guarantee-restoration/)
- [culture](https://www.candrmagazine.com/tag/culture/)
- [edward cross](https://www.candrmagazine.com/tag/edward-cross/)
- [crosscheck](https://www.candrmagazine.com/tag/crosscheck/)
- [let it rip](https://www.candrmagazine.com/tag/let-it-rip/)
- [Mike Bevilacqua](https://www.candrmagazine.com/tag/mike-bevilacqua/)
- [let go](https://www.candrmagazine.com/tag/let-go/)
- [JT](https://www.candrmagazine.com/tag/jt/)
- [mergers](https://www.candrmagazine.com/tag/mergers/)
- [acquisitions](https://www.candrmagazine.com/tag/acquisitions/)
- [David](https://www.candrmagazine.com/tag/david/)
- [Princeton](https://www.candrmagazine.com/tag/princeton/)
- [damages](https://www.candrmagazine.com/tag/damages/)
- [pack-out](https://www.candrmagazine.com/tag/pack-out/)
- [art transportation](https://www.candrmagazine.com/tag/art-transportation/)
- [art](https://www.candrmagazine.com/tag/art/)
- [BMS CAT](https://www.candrmagazine.com/tag/bms-cat/)
- [myths of o&p](https://www.candrmagazine.com/tag/myths-of-op/)
- [grow your business](https://www.candrmagazine.com/tag/grow-your-business/)
- [disinfection](https://www.candrmagazine.com/tag/disinfection/)
- [get paid](https://www.candrmagazine.com/tag/get-paid/)
- [dehumidification](https://www.candrmagazine.com/tag/dehumidification/)
- [Katie smith](https://www.candrmagazine.com/tag/katie-smith/)
- [Team Talk](https://www.candrmagazine.com/tag/team-talk/)
- [Marcie Richardson](https://www.candrmagazine.com/tag/marcie-richardson/)
- [communication](https://www.candrmagazine.com/tag/communication/)
- [Checkpoint](https://www.candrmagazine.com/tag/checkpoint/)
- [inflation](https://www.candrmagazine.com/tag/inflation/)
- [labor costs](https://www.candrmagazine.com/tag/labor-costs/)
- [google](https://www.candrmagazine.com/tag/google/)
- [business profile](https://www.candrmagazine.com/tag/business-profile/)
- [google business profile](https://www.candrmagazine.com/tag/google-business-profile/)
- [roundtable](https://www.candrmagazine.com/tag/roundtable/)
- [SOC compliance](https://www.candrmagazine.com/tag/soc-compliance/)
- [SOC](https://www.candrmagazine.com/tag/soc/)
- [happy hour](https://www.candrmagazine.com/tag/happy-hour/)
- [kris rzesnoski](https://www.candrmagazine.com/tag/kris-rzesnoski/)
- [job site quality](https://www.candrmagazine.com/tag/job-site-quality/)
- [Jon Isaacson](https://www.candrmagazine.com/tag/jon-isaacson/)
- [social media](https://www.candrmagazine.com/tag/social-media/)
- [denial letter](https://www.candrmagazine.com/tag/denial-letter/)
- [engineer](https://www.candrmagazine.com/tag/engineer/)
- [networking](https://www.candrmagazine.com/tag/networking/)
- [social capital](https://www.candrmagazine.com/tag/social-capital/)
- [relationships](https://www.candrmagazine.com/tag/relationships/)
- [overdose](https://www.candrmagazine.com/tag/overdose/)
- [hazardous](https://www.candrmagazine.com/tag/hazardous/)
- [hazardous waste](https://www.candrmagazine.com/tag/hazardous-waste/)
- [RIA expo](https://www.candrmagazine.com/tag/ria-expo/)
- [register](https://www.candrmagazine.com/tag/register/)
- [online presence](https://www.candrmagazine.com/tag/online-presence/)
- [restoration matters](https://www.candrmagazine.com/tag/restoration-matters/)
- [job hazard analysis](https://www.candrmagazine.com/tag/job-hazard-analysis/)
- [Jha](https://www.candrmagazine.com/tag/jha/)
- [managing risk](https://www.candrmagazine.com/tag/managing-risk/)
- [team](https://www.candrmagazine.com/tag/team/)
- [passion](https://www.candrmagazine.com/tag/passion/)
- [talents](https://www.candrmagazine.com/tag/talents/)
- [take action](https://www.candrmagazine.com/tag/take-action/)
- [overcome fear](https://www.candrmagazine.com/tag/overcome-fear/)
- [fear](https://www.candrmagazine.com/tag/fear/)
- [policing](https://www.candrmagazine.com/tag/policing/)
- [prospects](https://www.candrmagazine.com/tag/prospects/)
- [prospect](https://www.candrmagazine.com/tag/prospect/)
- [selling](https://www.candrmagazine.com/tag/selling/)
- [budget](https://www.candrmagazine.com/tag/budget/)
- [contractor](https://www.candrmagazine.com/tag/contractor/)
- [enoch](https://www.candrmagazine.com/tag/enoch/)
- [Marcie](https://www.candrmagazine.com/tag/marcie/)
- [connection](https://www.candrmagazine.com/tag/connection/)
- [connect](https://www.candrmagazine.com/tag/connect/)
- [intentional](https://www.candrmagazine.com/tag/intentional/)
- [workplace](https://www.candrmagazine.com/tag/workplace/)
- [budgeting](https://www.candrmagazine.com/tag/budgeting/)
- [production](https://www.candrmagazine.com/tag/production/)
- [asbestos](https://www.candrmagazine.com/tag/asbestos/)
- [asbestos testing](https://www.candrmagazine.com/tag/asbestos-testing/)
- [testing asbestos](https://www.candrmagazine.com/tag/testing-asbestos/)
- [danger](https://www.candrmagazine.com/tag/danger/)
- [employee-centric](https://www.candrmagazine.com/tag/employee-centric/)
- [odor removal](https://www.candrmagazine.com/tag/odor-removal/)
- [UV-C technology](https://www.candrmagazine.com/tag/uv-c-technology/)
- [hydroxyl](https://www.candrmagazine.com/tag/hydroxyl/)
- [creating culture](https://www.candrmagazine.com/tag/creating-culture/)
- [values](https://www.candrmagazine.com/tag/values/)
- [vision](https://www.candrmagazine.com/tag/vision/)
- [mission](https://www.candrmagazine.com/tag/mission/)
- [customer care](https://www.candrmagazine.com/tag/customer-care/)
- [growth](https://www.candrmagazine.com/tag/growth/)
- [people](https://www.candrmagazine.com/tag/people/)
- [healthy culture](https://www.candrmagazine.com/tag/healthy-culture/)
- [PERC](https://www.candrmagazine.com/tag/perc/)
- [hydrocarbon solvents](https://www.candrmagazine.com/tag/hydrocarbon-solvents/)
- [silicone-based solutions](https://www.candrmagazine.com/tag/silicone-based-solutions/)
- [liquid CO₂](https://www.candrmagazine.com/tag/liquid-co₂/)
- [wet cleaning](https://www.candrmagazine.com/tag/wet-cleaning/)
- [green](https://www.candrmagazine.com/tag/green/)
- [safety](https://www.candrmagazine.com/tag/safety/)
- [healthy](https://www.candrmagazine.com/tag/healthy/)
- [greener](https://www.candrmagazine.com/tag/greener/)
- [cleaning solutions](https://www.candrmagazine.com/tag/cleaning-solutions/)
- [environmental impact](https://www.candrmagazine.com/tag/environmental-impact/)
- [normi](https://www.candrmagazine.com/tag/normi/)
- [education](https://www.candrmagazine.com/tag/education/)
- [training](https://www.candrmagazine.com/tag/training/)
- [fire assessment](https://www.candrmagazine.com/tag/fire-assessment/)
- [emergency response](https://www.candrmagazine.com/tag/emergency-response/)
- [policyholders](https://www.candrmagazine.com/tag/policyholders/)
- [exclusions](https://www.candrmagazine.com/tag/exclusions/)
- [deductibles](https://www.candrmagazine.com/tag/deductibles/)
- [job costs](https://www.candrmagazine.com/tag/job-costs/)
- [ai](https://www.candrmagazine.com/tag/ai/)
- [claims management](https://www.candrmagazine.com/tag/claims-management/)
- [ar](https://www.candrmagazine.com/tag/ar/)
- [documentation score](https://www.candrmagazine.com/tag/documentation-score/)
- [carrier](https://www.candrmagazine.com/tag/carrier/)
- [clean](https://www.candrmagazine.com/tag/clean/)
- [botanical cleaners](https://www.candrmagazine.com/tag/botanical-cleaners/)
- [disinfectant](https://www.candrmagazine.com/tag/disinfectant/)
- [mold growth](https://www.candrmagazine.com/tag/mold-growth/)
- [mold](https://www.candrmagazine.com/tag/mold/)
- [community](https://www.candrmagazine.com/tag/community/)
- [Flash flood](https://www.candrmagazine.com/tag/flash-flood/)
- [flood](https://www.candrmagazine.com/tag/flood/)
- [flooding](https://www.candrmagazine.com/tag/flooding/)
- [moisture meter](https://www.candrmagazine.com/tag/moisture-meter/)
- [drone imaging](https://www.candrmagazine.com/tag/drone-imaging/)
- [BIM](https://www.candrmagazine.com/tag/bim/)
- [software](https://www.candrmagazine.com/tag/software/)
- [NotebookLLM](https://www.candrmagazine.com/tag/notebookllm/)
- [Notebook](https://www.candrmagazine.com/tag/notebook/)
- [source-driven](https://www.candrmagazine.com/tag/source-driven/)
- [pricing](https://www.candrmagazine.com/tag/pricing/)
- [margins](https://www.candrmagazine.com/tag/margins/)
- [claim flow](https://www.candrmagazine.com/tag/claim-flow/)
- [restoration contractors](https://www.candrmagazine.com/tag/restoration-contractors/)
- [delays](https://www.candrmagazine.com/tag/delays/)
- [property claims](https://www.candrmagazine.com/tag/property-claims/)
- [HVAC](https://www.candrmagazine.com/tag/hvac/)
- [Restoration](https://www.candrmagazine.com/tag/restoration/)
- [wallemia sebi](https://www.candrmagazine.com/tag/wallemia-sebi/)
- [restoration news](https://www.candrmagazine.com/tag/restoration-news/)
- [rebrand](https://www.candrmagazine.com/tag/rebrand/)
- [restoration growth](https://www.candrmagazine.com/tag/restoration-growth/)
- [franchising](https://www.candrmagazine.com/tag/franchising/)
- [Abatement](https://www.candrmagazine.com/tag/abatement/)
- [Electronics](https://www.candrmagazine.com/tag/electronics/)
- [remediation](https://www.candrmagazine.com/tag/remediation/)
- [Health and Safety Officer](https://www.candrmagazine.com/tag/health-and-safety-officer/)
- [OSHA Compliance](https://www.candrmagazine.com/tag/osha-compliance/)
- [OSHA 10](https://www.candrmagazine.com/tag/osha-10/)
- [OSHA 30](https://www.candrmagazine.com/tag/osha-30/)
- [HAZWOPER](https://www.candrmagazine.com/tag/hazwoper/)
- [Jobsite Safety](https://www.candrmagazine.com/tag/jobsite-safety/)
- [Safety Training](https://www.candrmagazine.com/tag/safety-training/)
- [Fall Protection](https://www.candrmagazine.com/tag/fall-protection/)
- [process](https://www.candrmagazine.com/tag/process/)
- [workflow](https://www.candrmagazine.com/tag/workflow/)
- [adjustor](https://www.candrmagazine.com/tag/adjustor/)
- [News](https://www.candrmagazine.com/tag/news/)
- [Software solutions](https://www.candrmagazine.com/tag/software-solutions/)
- [billing](https://www.candrmagazine.com/tag/billing/)
- [contractors](https://www.candrmagazine.com/tag/contractors/)
- [Restoration Business](https://www.candrmagazine.com/tag/restoration-business/)
- [Restoration Operations](https://www.candrmagazine.com/tag/restoration-operations/)
- [Restoration Technology](https://www.candrmagazine.com/tag/restoration-technology/)
- [Data-Driven Restoration](https://www.candrmagazine.com/tag/data-driven-restoration/)
- [Process Standardization](https://www.candrmagazine.com/tag/process-standardization/)
- [Workforce Shortage](https://www.candrmagazine.com/tag/workforce-shortage/)
- [Business Scaling](https://www.candrmagazine.com/tag/business-scaling/)
- [IICRC Standards](https://www.candrmagazine.com/tag/iicrc-standards/)
- [BluSky Restoration Contractors](https://www.candrmagazine.com/tag/blusky-restoration-contractors/)
- [Drew Nannis](https://www.candrmagazine.com/tag/drew-nannis/)
- [Chief Revenue Officer](https://www.candrmagazine.com/tag/chief-revenue-officer/)
- [Restoration Industry News](https://www.candrmagazine.com/tag/restoration-industry-news/)
- [Commercial Property Restoration](https://www.candrmagazine.com/tag/commercial-property-restoration/)
- [Disaster Recovery Services](https://www.candrmagazine.com/tag/disaster-recovery-services/)
- [Large Loss Restoration](https://www.candrmagazine.com/tag/large-loss-restoration/)
- [DocuSketch](https://www.candrmagazine.com/tag/docusketch/)
- [restoration software](https://www.candrmagazine.com/tag/restoration-software/)
- [insurance claims technology](https://www.candrmagazine.com/tag/insurance-claims-technology/)
- [restoration workflow](https://www.candrmagazine.com/tag/restoration-workflow/)
- [floor plan technology](https://www.candrmagazine.com/tag/floor-plan-technology/)
- [Verisk](https://www.candrmagazine.com/tag/verisk/)
- [Peer Groups](https://www.candrmagazine.com/tag/peer-groups/)
- [Leadership Development](https://www.candrmagazine.com/tag/leadership-development/)
- [Young Restorers](https://www.candrmagazine.com/tag/young-restorers/)
- [Professional Networking](https://www.candrmagazine.com/tag/professional-networking/)
- [biorecovery industry](https://www.candrmagazine.com/tag/biorecovery-industry/)
- [biohazard cleanup](https://www.candrmagazine.com/tag/biohazard-cleanup/)
- [crime scene cleanup](https://www.candrmagazine.com/tag/crime-scene-cleanup/)
- [restoration industry growth](https://www.candrmagazine.com/tag/restoration-industry-growth/)
- [restoration company acquisitions](https://www.candrmagazine.com/tag/restoration-company-acquisitions/)
- [restoration franchising](https://www.candrmagazine.com/tag/restoration-franchising/)
- [family restoration business](https://www.candrmagazine.com/tag/family-restoration-business/)
- [restoration leadership](https://www.candrmagazine.com/tag/restoration-leadership/)
- [industry consolidation](https://www.candrmagazine.com/tag/industry-consolidation/)
- [biohazard remediation](https://www.candrmagazine.com/tag/biohazard-remediation/)
- [restoration business strategy](https://www.candrmagazine.com/tag/restoration-business-strategy/)
- [IAQ marketing](https://www.candrmagazine.com/tag/iaq-marketing/)
- [mold remediation marketing](https://www.candrmagazine.com/tag/mold-remediation-marketing/)
- [restoration business growth](https://www.candrmagazine.com/tag/restoration-business-growth/)
- [digital marketing strategy](https://www.candrmagazine.com/tag/digital-marketing-strategy/)
- [website ownership](https://www.candrmagazine.com/tag/website-ownership/)
- [domain ownership](https://www.candrmagazine.com/tag/domain-ownership/)
- [Google Ads](https://www.candrmagazine.com/tag/google-ads/)
- [Google Analytics](https://www.candrmagazine.com/tag/google-analytics/)
- [local SEO](https://www.candrmagazine.com/tag/local-seo/)
- [marketing data](https://www.candrmagazine.com/tag/marketing-data/)
- [business marketing](https://www.candrmagazine.com/tag/business-marketing/)
- [RIA leadership 2025](https://www.candrmagazine.com/tag/ria-leadership-2025/)
- [Saima Hedrick CEO](https://www.candrmagazine.com/tag/saima-hedrick-ceo/)
- [Vince Scarfo advocacy](https://www.candrmagazine.com/tag/vince-scarfo-advocacy/)
- [restoration contractor advocacy](https://www.candrmagazine.com/tag/restoration-contractor-advocacy/)
- [independent restoration companies](https://www.candrmagazine.com/tag/independent-restoration-companies/)
- [restoration government affairs](https://www.candrmagazine.com/tag/restoration-government-affairs/)
- [property restoration industry news](https://www.candrmagazine.com/tag/property-restoration-industry-news/)
- [restoration trade association](https://www.candrmagazine.com/tag/restoration-trade-association/)
- [contractor legislative advocacy](https://www.candrmagazine.com/tag/contractor-legislative-advocacy/)
- [restoration industry leadership](https://www.candrmagazine.com/tag/restoration-industry-leadership/)
- [RIA member benefits](https://www.candrmagazine.com/tag/ria-member-benefits/)
- [insurance restoration advocacy](https://www.candrmagazine.com/tag/insurance-restoration-advocacy/)
- [restoration business owners](https://www.candrmagazine.com/tag/restoration-business-owners/)
- [state legislation restoration industry](https://www.candrmagazine.com/tag/state-legislation-restoration-industry/)
- [restoration entrepreneur](https://www.candrmagazine.com/tag/restoration-entrepreneur/)
- [restoration company leadership](https://www.candrmagazine.com/tag/restoration-company-leadership/)
- [disciplined entrepreneur](https://www.candrmagazine.com/tag/disciplined-entrepreneur/)
- [restoration business owner](https://www.candrmagazine.com/tag/restoration-business-owner/)
- [restoration contractor tips](https://www.candrmagazine.com/tag/restoration-contractor-tips/)
- [restoration company culture](https://www.candrmagazine.com/tag/restoration-company-culture/)
- [hiring for restoration](https://www.candrmagazine.com/tag/hiring-for-restoration/)
- [restoration profitability](https://www.candrmagazine.com/tag/restoration-profitability/)
- [scaling a restoration company](https://www.candrmagazine.com/tag/scaling-a-restoration-company/)
- [restoration business planning](https://www.candrmagazine.com/tag/restoration-business-planning/)
- [restoration team development](https://www.candrmagazine.com/tag/restoration-team-development/)
- [restoration industry trends](https://www.candrmagazine.com/tag/restoration-industry-trends/)
- [restoration business best practices](https://www.candrmagazine.com/tag/restoration-business-best-practices/)
- [restoration executive leadership](https://www.candrmagazine.com/tag/restoration-executive-leadership/)
- [restoration business operations](https://www.candrmagazine.com/tag/restoration-business-operations/)
- [restoration business leadership](https://www.candrmagazine.com/tag/restoration-business-leadership/)
- [leadership and accountability](https://www.candrmagazine.com/tag/leadership-and-accountability/)
- [small business leadership](https://www.candrmagazine.com/tag/small-business-leadership/)
- [tough conversations at work](https://www.candrmagazine.com/tag/tough-conversations-at-work/)
- [restoration industry culture](https://www.candrmagazine.com/tag/restoration-industry-culture/)
- [team accountability](https://www.candrmagazine.com/tag/team-accountability/)
- [leadership lessons](https://www.candrmagazine.com/tag/leadership-lessons/)
- [business leadership tips](https://www.candrmagazine.com/tag/business-leadership-tips/)
- [restoration company management](https://www.candrmagazine.com/tag/restoration-company-management/)
- [Michelle Blevins](https://www.candrmagazine.com/tag/michelle-blevins/)
- [CR Magazine](https://www.candrmagazine.com/tag/cr-magazine/)
- [editor's blog](https://www.candrmagazine.com/tag/editors-blog/)
- [leadership under pressure](https://www.candrmagazine.com/tag/leadership-under-pressure/)
- [restoration business culture](https://www.candrmagazine.com/tag/restoration-business-culture/)
- [workplace accountability](https://www.candrmagazine.com/tag/workplace-accountability/)
- [small business management](https://www.candrmagazine.com/tag/small-business-management/)
- [leading through adversity](https://www.candrmagazine.com/tag/leading-through-adversity/)
- [business culture tips](https://www.candrmagazine.com/tag/business-culture-tips/)
- [servpro](https://www.candrmagazine.com/tag/servpro/)
- [workflows](https://www.candrmagazine.com/tag/workflows/)
- [SOP](https://www.candrmagazine.com/tag/sop/)
- [white glove restoration](https://www.candrmagazine.com/tag/white-glove-restoration/)
- [white glove service](https://www.candrmagazine.com/tag/white-glove-service/)
- [luxury restoration](https://www.candrmagazine.com/tag/luxury-restoration/)
- [CORE Group](https://www.candrmagazine.com/tag/core-group/)
- [Alpine Cleaning and Restoration](https://www.candrmagazine.com/tag/alpine-cleaning-and-restoration/)
- [restoration case study](https://www.candrmagazine.com/tag/restoration-case-study/)
- [restoration client experience](https://www.candrmagazine.com/tag/restoration-client-experience/)
- [cultural sensitivity restoration](https://www.candrmagazine.com/tag/cultural-sensitivity-restoration/)
- [restoration contractor Utah](https://www.candrmagazine.com/tag/restoration-contractor-utah/)
- [high end restoration](https://www.candrmagazine.com/tag/high-end-restoration/)
- [restoration project management](https://www.candrmagazine.com/tag/restoration-project-management/)
- [white glove WOW](https://www.candrmagazine.com/tag/white-glove-wow/)
- [restoration excellence](https://www.candrmagazine.com/tag/restoration-excellence/)
- [Beth Thompson](https://www.candrmagazine.com/tag/beth-thompson/)
- [CORE Elite](https://www.candrmagazine.com/tag/core-elite/)
- [property restoration](https://www.candrmagazine.com/tag/property-restoration/)
- [restoration best practices](https://www.candrmagazine.com/tag/restoration-best-practices/)
- [restoration professionalism](https://www.candrmagazine.com/tag/restoration-professionalism/)
- [restoration job profitability](https://www.candrmagazine.com/tag/restoration-job-profitability/)
- [restoration cash flow](https://www.candrmagazine.com/tag/restoration-cash-flow/)
- [hidden costs restoration](https://www.candrmagazine.com/tag/hidden-costs-restoration/)
- [restoration business margins](https://www.candrmagazine.com/tag/restoration-business-margins/)
- [restoration overhead costs](https://www.candrmagazine.com/tag/restoration-overhead-costs/)
- [restoration financial management](https://www.candrmagazine.com/tag/restoration-financial-management/)
- [restoration contractor profitability](https://www.candrmagazine.com/tag/restoration-contractor-profitability/)
- [true cost restoration](https://www.candrmagazine.com/tag/true-cost-restoration/)
- [restoration business finances](https://www.candrmagazine.com/tag/restoration-business-finances/)
- [restoration profit margins](https://www.candrmagazine.com/tag/restoration-profit-margins/)
- [PSA Canam Systems](https://www.candrmagazine.com/tag/psa-canam-systems/)
- [Ryan Pritchard](https://www.candrmagazine.com/tag/ryan-pritchard/)
- [restoration business accounting](https://www.candrmagazine.com/tag/restoration-business-accounting/)
- [restoration estimating](https://www.candrmagazine.com/tag/restoration-estimating/)
- [contractor first solutions](https://www.candrmagazine.com/tag/contractor-first-solutions/)
- [restoration industry finances](https://www.candrmagazine.com/tag/restoration-industry-finances/)
- [restoration company growth](https://www.candrmagazine.com/tag/restoration-company-growth/)
- [restoration profitability tips](https://www.candrmagazine.com/tag/restoration-profitability-tips/)
- [Restoration Affiliates](https://www.candrmagazine.com/tag/restoration-affiliates/)
- [Quality Contracting](https://www.candrmagazine.com/tag/quality-contracting/)
- [national restoration network](https://www.candrmagazine.com/tag/national-restoration-network/)
- [disaster restoration](https://www.candrmagazine.com/tag/disaster-restoration/)
- [restoration company news](https://www.candrmagazine.com/tag/restoration-company-news/)
- [commercial restoration](https://www.candrmagazine.com/tag/commercial-restoration/)
- [restoration network expansion](https://www.candrmagazine.com/tag/restoration-network-expansion/)
- [disaster recovery contractor](https://www.candrmagazine.com/tag/disaster-recovery-contractor/)
- [restoration affiliates members](https://www.candrmagazine.com/tag/restoration-affiliates-members/)
- [Chris Hembrough](https://www.candrmagazine.com/tag/chris-hembrough/)
- [fire water storm restoration](https://www.candrmagazine.com/tag/fire-water-storm-restoration/)
- [restoration contractor network](https://www.candrmagazine.com/tag/restoration-contractor-network/)
- [single source restoration](https://www.candrmagazine.com/tag/single-source-restoration/)
- [restoration affiliates news](https://www.candrmagazine.com/tag/restoration-affiliates-news/)
- [national coverage local expertise](https://www.candrmagazine.com/tag/national-coverage-local-expertise/)
- [restoration industry 2026](https://www.candrmagazine.com/tag/restoration-industry-2026/)
- [business metrics](https://www.candrmagazine.com/tag/business-metrics/)
- [key performance indicators](https://www.candrmagazine.com/tag/key-performance-indicators/)
- [financial health](https://www.candrmagazine.com/tag/financial-health/)
- [gross margin](https://www.candrmagazine.com/tag/gross-margin/)
- [Days Sales Outstanding](https://www.candrmagazine.com/tag/days-sales-outstanding/)
- [business analytics](https://www.candrmagazine.com/tag/business-analytics/)
- [JOC Analytics](https://www.candrmagazine.com/tag/joc-analytics/)
- [leadership accountability](https://www.candrmagazine.com/tag/leadership-accountability/)
- [Color by Numbers](https://www.candrmagazine.com/tag/color-by-numbers/)
- [microcolumn](https://www.candrmagazine.com/tag/microcolumn/)
- [KPI tracking](https://www.candrmagazine.com/tag/kpi-tracking/)
- [Industry News](https://www.candrmagazine.com/tag/industry-news/)
- [Eric Spritzler](https://www.candrmagazine.com/tag/eric-spritzler/)
- [VP of Product Management](https://www.candrmagazine.com/tag/vp-of-product-management/)
- [Distribution](https://www.candrmagazine.com/tag/distribution/)
- [Environmental Remediation](https://www.candrmagazine.com/tag/environmental-remediation/)
- [Ron Daniel](https://www.candrmagazine.com/tag/ron-daniel/)
- [Product Strategy](https://www.candrmagazine.com/tag/product-strategy/)
- [Leadership Appointment](https://www.candrmagazine.com/tag/leadership-appointment/)
- [Prevention](https://www.candrmagazine.com/tag/prevention/)
- [Insurance Claims](https://www.candrmagazine.com/tag/insurance-claims/)
- [Allied Restoration](https://www.candrmagazine.com/tag/allied-restoration/)
- [OP Almaraz](https://www.candrmagazine.com/tag/op-almaraz/)
- [TPAs](https://www.candrmagazine.com/tag/tpas/)
- [Wildfire](https://www.candrmagazine.com/tag/wildfire/)
- [Business Strategy](https://www.candrmagazine.com/tag/business-strategy/)
- [Industry Trends](https://www.candrmagazine.com/tag/industry-trends/)
- [hurricane season 2025](https://www.candrmagazine.com/tag/hurricane-season-2025/)
- [severe convective storms](https://www.candrmagazine.com/tag/severe-convective-storms/)
- [fear of filing](https://www.candrmagazine.com/tag/fear-of-filing/)
- [catastrophe response](https://www.candrmagazine.com/tag/catastrophe-response/)
- [claims volume](https://www.candrmagazine.com/tag/claims-volume/)
- [2026 forecast](https://www.candrmagazine.com/tag/2026-forecast/)
- [SCS losses](https://www.candrmagazine.com/tag/scs-losses/)
- [hail damage](https://www.candrmagazine.com/tag/hail-damage/)
- [wind damage](https://www.candrmagazine.com/tag/wind-damage/)
- [ENSO forecast](https://www.candrmagazine.com/tag/enso-forecast/)
- [Clean Claims](https://www.candrmagazine.com/tag/clean-claims/)
- [OCR Smart Readings](https://www.candrmagazine.com/tag/ocr-smart-readings/)
- [Instant ESX](https://www.candrmagazine.com/tag/instant-esx/)
- [restoration documentation](https://www.candrmagazine.com/tag/restoration-documentation/)
- [moisture readings](https://www.candrmagazine.com/tag/moisture-readings/)
- [restoration field technology](https://www.candrmagazine.com/tag/restoration-field-technology/)
- [Paul Silliman](https://www.candrmagazine.com/tag/paul-silliman/)
- [restoration innovation](https://www.candrmagazine.com/tag/restoration-innovation/)
- [restoration tools](https://www.candrmagazine.com/tag/restoration-tools/)
- [United Property Restoration Services](https://www.candrmagazine.com/tag/united-property-restoration-services/)
- [restoration network](https://www.candrmagazine.com/tag/restoration-network/)
- [national restoration coverage](https://www.candrmagazine.com/tag/national-restoration-coverage/)
- [CRDN](https://www.candrmagazine.com/tag/crdn/)
- [franchise owners](https://www.candrmagazine.com/tag/franchise-owners/)
- [restoration training](https://www.candrmagazine.com/tag/restoration-training/)
- [textile restoration](https://www.candrmagazine.com/tag/textile-restoration/)
- [electronics restoration](https://www.candrmagazine.com/tag/electronics-restoration/)
- [full-service restoration](https://www.candrmagazine.com/tag/full-service-restoration/)
- [Wayne Wudyka](https://www.candrmagazine.com/tag/wayne-wudyka/)
- [insurance restoration](https://www.candrmagazine.com/tag/insurance-restoration/)
- [ANR Elite Restoration](https://www.candrmagazine.com/tag/anr-elite-restoration/)
- [contractor network](https://www.candrmagazine.com/tag/contractor-network/)
- [restoration membership](https://www.candrmagazine.com/tag/restoration-membership/)
- [Louisville Kentucky](https://www.candrmagazine.com/tag/louisville-kentucky/)
- [catastrophic restoration](https://www.candrmagazine.com/tag/catastrophic-restoration/)
- [profit margins](https://www.candrmagazine.com/tag/profit-margins/)
- [financial management](https://www.candrmagazine.com/tag/financial-management/)
- [construction hiring](https://www.candrmagazine.com/tag/construction-hiring/)
- [ABC](https://www.candrmagazine.com/tag/abc/)
- [job openings](https://www.candrmagazine.com/tag/job-openings/)
- [labor market](https://www.candrmagazine.com/tag/labor-market/)
- [construction industry](https://www.candrmagazine.com/tag/construction-industry/)
- [capacity planning](https://www.candrmagazine.com/tag/capacity-planning/)
- [estimating](https://www.candrmagazine.com/tag/estimating/)
- [field notes](https://www.candrmagazine.com/tag/field-notes/)
- [Servco](https://www.candrmagazine.com/tag/servco/)
- [large loss](https://www.candrmagazine.com/tag/large-loss/)
- [catastrophe restoration](https://www.candrmagazine.com/tag/catastrophe-restoration/)
- [PuroClean fastest growing franchise](https://www.candrmagazine.com/tag/puroclean-fastest-growing-franchise/)
- [PuroClean top franchise for women](https://www.candrmagazine.com/tag/puroclean-top-franchise-for-women/)
- [restoration franchise 2026](https://www.candrmagazine.com/tag/restoration-franchise-2026/)
- [Entrepreneur fastest growing franchise](https://www.candrmagazine.com/tag/entrepreneur-fastest-growing-franchise/)
- [Franchise Business Review top franchise](https://www.candrmagazine.com/tag/franchise-business-review-top-franchise/)
- [women in franchising](https://www.candrmagazine.com/tag/women-in-franchising/)
- [PuroClean franchise recognition](https://www.candrmagazine.com/tag/puroclean-franchise-recognition/)
- [restoration franchise growth](https://www.candrmagazine.com/tag/restoration-franchise-growth/)
- [PuroClean franchise opportunity](https://www.candrmagazine.com/tag/puroclean-franchise-opportunity/)
- [property restoration franchise](https://www.candrmagazine.com/tag/property-restoration-franchise/)
- [PuroClean 2026](https://www.candrmagazine.com/tag/puroclean-2026/)
- [women in restoration industry](https://www.candrmagazine.com/tag/women-in-restoration-industry/)
- [franchise satisfaction](https://www.candrmagazine.com/tag/franchise-satisfaction/)
- [PuroClean North America](https://www.candrmagazine.com/tag/puroclean-north-america/)
- [restoration remediation franchise](https://www.candrmagazine.com/tag/restoration-remediation-franchise/)
- [Margaret Chebat PuroClean](https://www.candrmagazine.com/tag/margaret-chebat-puroclean/)
- [Andy Tai PuroClean](https://www.candrmagazine.com/tag/andy-tai-puroclean/)
- [Melissa Wittig PuroClean](https://www.candrmagazine.com/tag/melissa-wittig-puroclean/)
- [franchise business review 2026](https://www.candrmagazine.com/tag/franchise-business-review-2026/)
- [mitigation margins](https://www.candrmagazine.com/tag/mitigation-margins/)
- [job costing](https://www.candrmagazine.com/tag/job-costing/)
- [equipment depreciation](https://www.candrmagazine.com/tag/equipment-depreciation/)
- [labor tracking](https://www.candrmagazine.com/tag/labor-tracking/)
- [overhead costs](https://www.candrmagazine.com/tag/overhead-costs/)
- [profit by design](https://www.candrmagazine.com/tag/profit-by-design/)
- [emergency restoration](https://www.candrmagazine.com/tag/emergency-restoration/)
- [AI in restoration](https://www.candrmagazine.com/tag/ai-in-restoration/)
- [LiDAR technology](https://www.candrmagazine.com/tag/lidar-technology/)
- [smart inventory management](https://www.candrmagazine.com/tag/smart-inventory-management/)
- [object recognition software](https://www.candrmagazine.com/tag/object-recognition-software/)
- [AI-driven workflows](https://www.candrmagazine.com/tag/ai-driven-workflows/)
- [restoration industry innovation](https://www.candrmagazine.com/tag/restoration-industry-innovation/)
- [IICRC certified firms](https://www.candrmagazine.com/tag/iicrc-certified-firms/)
- [legislative fly-in](https://www.candrmagazine.com/tag/legislative-fly-in/)
- [advocacy](https://www.candrmagazine.com/tag/advocacy/)
- [Washington D.C.](https://www.candrmagazine.com/tag/washington-d-c/)
- [certified professionals](https://www.candrmagazine.com/tag/certified-professionals/)
- [government relations](https://www.candrmagazine.com/tag/government-relations/)
- [industry standards](https://www.candrmagazine.com/tag/industry-standards/)
- [Capitol Hill](https://www.candrmagazine.com/tag/capitol-hill/)
- [ISSA](https://www.candrmagazine.com/tag/issa/)
- [cleaning industry](https://www.candrmagazine.com/tag/cleaning-industry/)
- [alliance](https://www.candrmagazine.com/tag/alliance/)
- [association news](https://www.candrmagazine.com/tag/association-news/)
- [PuroClean](https://www.candrmagazine.com/tag/puroclean/)
- [franchise](https://www.candrmagazine.com/tag/franchise/)
- [industry events](https://www.candrmagazine.com/tag/industry-events/)
- [HydraMaster](https://www.candrmagazine.com/tag/hydramaster/)
- [TITAN 575HP](https://www.candrmagazine.com/tag/titan-575hp/)
- [truckmount](https://www.candrmagazine.com/tag/truckmount/)
- [carpet cleaning](https://www.candrmagazine.com/tag/carpet-cleaning/)
- [pressure washing](https://www.candrmagazine.com/tag/pressure-washing/)
- [hard surface cleaning](https://www.candrmagazine.com/tag/hard-surface-cleaning/)
- [equipment](https://www.candrmagazine.com/tag/equipment/)
- [product news](https://www.candrmagazine.com/tag/product-news/)
- [Close Rate](https://www.candrmagazine.com/tag/close-rate/)
- [Lead Management](https://www.candrmagazine.com/tag/lead-management/)
- [Sales Performance](https://www.candrmagazine.com/tag/sales-performance/)
- [Marketing ROI](https://www.candrmagazine.com/tag/marketing-roi/)
- [Empower Brands](https://www.candrmagazine.com/tag/empower-brands/)
- [Franchise Growth](https://www.candrmagazine.com/tag/franchise-growth/)
- [Leadership Appointments](https://www.candrmagazine.com/tag/leadership-appointments/)
- [FRSTeam](https://www.candrmagazine.com/tag/frsteam/)
- [JAN-PRO](https://www.candrmagazine.com/tag/jan-pro/)
- [systems](https://www.candrmagazine.com/tag/systems/)
- [processes](https://www.candrmagazine.com/tag/processes/)
- [business owner](https://www.candrmagazine.com/tag/business-owner/)
- [every](https://www.candrmagazine.com/tag/every/)
- [employer eligibility](https://www.candrmagazine.com/tag/employer-eligibility/)
- [work authorization](https://www.candrmagazine.com/tag/work-authorization/)
- [e-verify](https://www.candrmagazine.com/tag/e-verify/)
- [RIA Contractor's Choice Award](https://www.candrmagazine.com/tag/ria-contractors-choice-award/)
- [field documentation](https://www.candrmagazine.com/tag/field-documentation/)
- [estimating software](https://www.candrmagazine.com/tag/estimating-software/)
- [DocuSketch 360 AI](https://www.candrmagazine.com/tag/docusketch-360-ai/)
- [AnswerForce](https://www.candrmagazine.com/tag/answerforce/)
- [live answering](https://www.candrmagazine.com/tag/live-answering/)
- [24/7 answering service](https://www.candrmagazine.com/tag/24-7-answering-service/)
- [RIA 2026](https://www.candrmagazine.com/tag/ria-2026/)
- [convective storms](https://www.candrmagazine.com/tag/convective-storms/)
- [storms](https://www.candrmagazine.com/tag/storms/)
- [insurance loss](https://www.candrmagazine.com/tag/insurance-loss/)
- [hail](https://www.candrmagazine.com/tag/hail/)
- [wind](https://www.candrmagazine.com/tag/wind/)
- [tornado](https://www.candrmagazine.com/tag/tornado/)
- [tornadoes](https://www.candrmagazine.com/tag/tornadoes/)
- [storm risk](https://www.candrmagazine.com/tag/storm-risk/)
- [roofs](https://www.candrmagazine.com/tag/roofs/)
- [property](https://www.candrmagazine.com/tag/property/)
- [sycophancy](https://www.candrmagazine.com/tag/sycophancy/)
- [artificial intelligence](https://www.candrmagazine.com/tag/artificial-intelligence/)
- [Claude](https://www.candrmagazine.com/tag/claude/)
- [analytics](https://www.candrmagazine.com/tag/analytics/)
- [insurers](https://www.candrmagazine.com/tag/insurers/)
- [anthropic](https://www.candrmagazine.com/tag/anthropic/)
- [compliance](https://www.candrmagazine.com/tag/compliance/)
- [underwriting](https://www.candrmagazine.com/tag/underwriting/)
- [history](https://www.candrmagazine.com/tag/history/)
- [publisher's note](https://www.candrmagazine.com/tag/publishers-note/)
- [publisher](https://www.candrmagazine.com/tag/publisher/)
- [emerging leaders](https://www.candrmagazine.com/tag/emerging-leaders/)
- [leaders](https://www.candrmagazine.com/tag/leaders/)
- [award](https://www.candrmagazine.com/tag/award/)
- [swot](https://www.candrmagazine.com/tag/swot/)
- [swot analysis](https://www.candrmagazine.com/tag/swot-analysis/)
- [archives](https://www.candrmagazine.com/tag/archives/)
- [state of the industry](https://www.candrmagazine.com/tag/state-of-the-industry/)
- [leader](https://www.candrmagazine.com/tag/leader/)
- [xactrestore](https://www.candrmagazine.com/tag/xactrestore/)
- [auto pricing](https://www.candrmagazine.com/tag/auto-pricing/)
- [xactrebuild](https://www.candrmagazine.com/tag/xactrebuild/)
- [xactAI](https://www.candrmagazine.com/tag/xactai/)
- [xactcontents](https://www.candrmagazine.com/tag/xactcontents/)
- [xactanalysis](https://www.candrmagazine.com/tag/xactanalysis/)
- [sketch AR](https://www.candrmagazine.com/tag/sketch-ar/)
- [RestoPros](https://www.candrmagazine.com/tag/restopros/)
- [franchise expansion](https://www.candrmagazine.com/tag/franchise-expansion/)
- [fire damage restoration](https://www.candrmagazine.com/tag/fire-damage-restoration/)
- [Phoenix restoration](https://www.candrmagazine.com/tag/phoenix-restoration/)
- [veteran-owned business](https://www.candrmagazine.com/tag/veteran-owned-business/)
- [New Crystal Restoration](https://www.candrmagazine.com/tag/new-crystal-restoration/)
- [Westchester County](https://www.candrmagazine.com/tag/westchester-county/)
- [women-owned business](https://www.candrmagazine.com/tag/women-owned-business/)
- [green restoration](https://www.candrmagazine.com/tag/green-restoration/)
- [asbestos remediation](https://www.candrmagazine.com/tag/asbestos-remediation/)
- [family business](https://www.candrmagazine.com/tag/family-business/)
- [Hall of Fame](https://www.candrmagazine.com/tag/hall-of-fame/)
- [Lisa Cordasco](https://www.candrmagazine.com/tag/lisa-cordasco/)
- [Canstar Restorations](https://www.candrmagazine.com/tag/canstar-restorations/)
- [Lydale Property Restoration](https://www.candrmagazine.com/tag/lydale-property-restoration/)
- [Branch Manager](https://www.candrmagazine.com/tag/branch-manager/)
- [Edmonton](https://www.candrmagazine.com/tag/edmonton/)
- [Epic Estimates](https://www.candrmagazine.com/tag/epic-estimates/)
- [Bobby Paine](https://www.candrmagazine.com/tag/bobby-paine/)
- [remote estimating](https://www.candrmagazine.com/tag/remote-estimating/)
- [brand refresh](https://www.candrmagazine.com/tag/brand-refresh/)
- [website redesign](https://www.candrmagazine.com/tag/website-redesign/)
- [Virtual Vision](https://www.candrmagazine.com/tag/virtual-vision/)
- [PuroVet Program](https://www.candrmagazine.com/tag/purovet-program/)
- [veteran support](https://www.candrmagazine.com/tag/veteran-support/)
- [Signal Restoration Services](https://www.candrmagazine.com/tag/signal-restoration-services/)
- [franchise news](https://www.candrmagazine.com/tag/franchise-news/)
- [community impact](https://www.candrmagazine.com/tag/community-impact/)
- [Pulliam Restoration](https://www.candrmagazine.com/tag/pulliam-restoration/)
- [Jesse Anderson](https://www.candrmagazine.com/tag/jesse-anderson/)
- [Chris Nordyke](https://www.candrmagazine.com/tag/chris-nordyke/)
- [Floodlight Consulting Group](https://www.candrmagazine.com/tag/floodlight-consulting-group/)
- [customer experience](https://www.candrmagazine.com/tag/customer-experience/)
- [Ritz-Carlton](https://www.candrmagazine.com/tag/ritz-carlton/)
- [peak-end rule](https://www.candrmagazine.com/tag/peak-end-rule/)
- [Daniel Kahneman](https://www.candrmagazine.com/tag/daniel-kahneman/)
- [frontline employees](https://www.candrmagazine.com/tag/frontline-employees/)
- [Total Restoration](https://www.candrmagazine.com/tag/total-restoration/)
- [Patrick Keefe](https://www.candrmagazine.com/tag/patrick-keefe/)
- [New England](https://www.candrmagazine.com/tag/new-england/)
- [restoration contractor](https://www.candrmagazine.com/tag/restoration-contractor/)
- [gowithcore](https://www.candrmagazine.com/tag/gowithcore/)
- [Busy Cummings](https://www.candrmagazine.com/tag/busy-cummings/)
- [Altimeter Solutions Group](https://www.candrmagazine.com/tag/altimeter-solutions-group/)
- [Jonathan Miko](https://www.candrmagazine.com/tag/jonathan-miko/)
- [managed repair](https://www.candrmagazine.com/tag/managed-repair/)
- [insurance technology](https://www.candrmagazine.com/tag/insurance-technology/)
- [Keith Hemmer](https://www.candrmagazine.com/tag/keith-hemmer/)
- [Chief Operating Officer](https://www.candrmagazine.com/tag/chief-operating-officer/)
- [Taylor Carmichael](https://www.candrmagazine.com/tag/taylor-carmichael/)
- [Southeast Restoration](https://www.candrmagazine.com/tag/southeast-restoration/)
- [PSA User Conference](https://www.candrmagazine.com/tag/psa-user-conference/)
- [workflow automation](https://www.candrmagazine.com/tag/workflow-automation/)
- [job management](https://www.candrmagazine.com/tag/job-management/)
- [Tech Talk with Taylor](https://www.candrmagazine.com/tag/tech-talk-with-taylor/)
- [connected systems](https://www.candrmagazine.com/tag/connected-systems/)
- [Romexterra Restoration](https://www.candrmagazine.com/tag/romexterra-restoration/)
- [Jason Yoder](https://www.candrmagazine.com/tag/jason-yoder/)
- [CEO](https://www.candrmagazine.com/tag/ceo/)
- [leadership news](https://www.candrmagazine.com/tag/leadership-news/)
- [Chicagoland restoration](https://www.candrmagazine.com/tag/chicagoland-restoration/)
- [PSA](https://www.candrmagazine.com/tag/psa/)
- [Timothy Kern](https://www.candrmagazine.com/tag/timothy-kern/)
- [Vice President of Sales](https://www.candrmagazine.com/tag/vice-president-of-sales/)
- [ERP software](https://www.candrmagazine.com/tag/erp-software/)
- [General Manager](https://www.candrmagazine.com/tag/general-manager/)
- [South Carolina restoration](https://www.candrmagazine.com/tag/south-carolina-restoration/)
- [State Farm](https://www.candrmagazine.com/tag/state-farm/)
- [California wildfires](https://www.candrmagazine.com/tag/california-wildfires/)
- [wildfire claims](https://www.candrmagazine.com/tag/wildfire-claims/)
- [Ricardo Lara](https://www.candrmagazine.com/tag/ricardo-lara/)
- [Los Angeles wildfires](https://www.candrmagazine.com/tag/los-angeles-wildfires/)
- [insurance violations](https://www.candrmagazine.com/tag/insurance-violations/)
- [homeowners insurance](https://www.candrmagazine.com/tag/homeowners-insurance/)
- [California insurance crisis](https://www.candrmagazine.com/tag/california-insurance-crisis/)
- [claims handling](https://www.candrmagazine.com/tag/claims-handling/)
- [operational efficiency](https://www.candrmagazine.com/tag/operational-efficiency/)
- [SLA compliance](https://www.candrmagazine.com/tag/sla-compliance/)
- [Complitrac](https://www.candrmagazine.com/tag/complitrac/)
- [competitive advantage](https://www.candrmagazine.com/tag/competitive-advantage/)
- [team building](https://www.candrmagazine.com/tag/team-building/)
- [operational excellence](https://www.candrmagazine.com/tag/operational-excellence/)
- [revenue](https://www.candrmagazine.com/tag/revenue/)
- [scope](https://www.candrmagazine.com/tag/scope/)
- [adjusters](https://www.candrmagazine.com/tag/adjusters/)
- [drywall](https://www.candrmagazine.com/tag/drywall/)
- [Guardian Restoration Group](https://www.candrmagazine.com/tag/guardian-restoration-group/)
- [grand opening](https://www.candrmagazine.com/tag/grand-opening/)
- [Covington Georgia](https://www.candrmagazine.com/tag/covington-georgia/)
- [storm damage recovery](https://www.candrmagazine.com/tag/storm-damage-recovery/)
- [IICRC certified](https://www.candrmagazine.com/tag/iicrc-certified/)
- [BBB accredited](https://www.candrmagazine.com/tag/bbb-accredited/)
- [Derrick Wilson](https://www.candrmagazine.com/tag/derrick-wilson/)
- [FP Property Restoration](https://www.candrmagazine.com/tag/fp-property-restoration/)
- [Jason Floyd](https://www.candrmagazine.com/tag/jason-floyd/)
- [Florida restoration](https://www.candrmagazine.com/tag/florida-restoration/)
- [promotion](https://www.candrmagazine.com/tag/promotion/)
- [ServiceForge](https://www.candrmagazine.com/tag/serviceforge/)
- [survey](https://www.candrmagazine.com/tag/survey/)
- [home service](https://www.candrmagazine.com/tag/home-service/)
- [consumer behavior](https://www.candrmagazine.com/tag/consumer-behavior/)
- [Dean Jackson](https://www.candrmagazine.com/tag/dean-jackson/)
- [Operations Manager](https://www.candrmagazine.com/tag/operations-manager/)
- [hiring announcement](https://www.candrmagazine.com/tag/hiring-announcement/)
- [Merit Restorations](https://www.candrmagazine.com/tag/merit-restorations/)
- [Brenton Point Capital Partners](https://www.candrmagazine.com/tag/brenton-point-capital-partners/)
- [Sam Chapman](https://www.candrmagazine.com/tag/sam-chapman/)
- [Virginia restoration](https://www.candrmagazine.com/tag/virginia-restoration/)
- [WIP accounting](https://www.candrmagazine.com/tag/wip-accounting/)
- [work in progress](https://www.candrmagazine.com/tag/work-in-progress/)
- [restoration accounting](https://www.candrmagazine.com/tag/restoration-accounting/)
- [contractor finances](https://www.candrmagazine.com/tag/contractor-finances/)
- [revenue recognition](https://www.candrmagazine.com/tag/revenue-recognition/)
- [Neighborly](https://www.candrmagazine.com/tag/neighborly/)
- [Tanner Stutz](https://www.candrmagazine.com/tag/tanner-stutz/)
- [executive promotion](https://www.candrmagazine.com/tag/executive-promotion/)
- [franchise operations](https://www.candrmagazine.com/tag/franchise-operations/)
- [strategic operations](https://www.candrmagazine.com/tag/strategic-operations/)
- [data analytics](https://www.candrmagazine.com/tag/data-analytics/)
- [franchise business](https://www.candrmagazine.com/tag/franchise-business/)
- [home services](https://www.candrmagazine.com/tag/home-services/)
- [Sublynk](https://www.candrmagazine.com/tag/sublynk/)
- [contractor compliance](https://www.candrmagazine.com/tag/contractor-compliance/)
- [contractor credentials](https://www.candrmagazine.com/tag/contractor-credentials/)
- [vetted contractors](https://www.candrmagazine.com/tag/vetted-contractors/)
- [B2B restoration](https://www.candrmagazine.com/tag/b2b-restoration/)
- [compliance verification](https://www.candrmagazine.com/tag/compliance-verification/)
- [Chris Andronaco](https://www.candrmagazine.com/tag/chris-andronaco/)
- [Disaster Recovery](https://www.candrmagazine.com/tag/disaster-recovery/)
- [Wildfire Restoration](https://www.candrmagazine.com/tag/wildfire-restoration/)
- [HVAC Restoration](https://www.candrmagazine.com/tag/hvac-restoration/)
- [Los Angeles Fire Recovery](https://www.candrmagazine.com/tag/los-angeles-fire-recovery/)
- [Contractor Awards](https://www.candrmagazine.com/tag/contractor-awards/)
- [Eaton Fire](https://www.candrmagazine.com/tag/eaton-fire/)
- [Palisades Fire](https://www.candrmagazine.com/tag/palisades-fire/)
- [Innovation in Construction](https://www.candrmagazine.com/tag/innovation-in-construction/)
- [Community Response](https://www.candrmagazine.com/tag/community-response/)
- [BELFOR Franchise Group](https://www.candrmagazine.com/tag/belfor-franchise-group/)
- [1-800 WATER DAMAGE](https://www.candrmagazine.com/tag/1-800-water-damage/)
- [Blue Kangaroo Packoutz](https://www.candrmagazine.com/tag/blue-kangaroo-packoutz/)
- [restoration franchise](https://www.candrmagazine.com/tag/restoration-franchise/)
- [labor efficiency](https://www.candrmagazine.com/tag/labor-efficiency/)
- [Large Restoration/Remodel](https://www.candrmagazine.com/tag/large-restoration-remodel/)
- [Pivot My Biz](https://www.candrmagazine.com/tag/pivot-my-biz/)
- [Anthony Nelson](https://www.candrmagazine.com/tag/anthony-nelson/)
- [Franchise of the Year](https://www.candrmagazine.com/tag/franchise-of-the-year/)
- [Rookie of the Year](https://www.candrmagazine.com/tag/rookie-of-the-year/)
- [Steve White](https://www.candrmagazine.com/tag/steve-white/)
- [Mark Davis](https://www.candrmagazine.com/tag/mark-davis/)
- [Reins ProfitWorks partnership](https://www.candrmagazine.com/tag/reins-profitworks-partnership/)
- [alternative equity business owners](https://www.candrmagazine.com/tag/alternative-equity-business-owners/)
- [employee retention restoration](https://www.candrmagazine.com/tag/employee-retention-restoration/)
- [succession planning small business](https://www.candrmagazine.com/tag/succession-planning-small-business/)
- [incentive plan design](https://www.candrmagazine.com/tag/incentive-plan-design/)
- [MARE program](https://www.candrmagazine.com/tag/mare-program/)
- [business owner equity](https://www.candrmagazine.com/tag/business-owner-equity/)
- [employee engagement restoration](https://www.candrmagazine.com/tag/employee-engagement-restoration/)
- [restoration business succession](https://www.candrmagazine.com/tag/restoration-business-succession/)
- [ProfitWorks profit education](https://www.candrmagazine.com/tag/profitworks-profit-education/)
- [Reins platform](https://www.candrmagazine.com/tag/reins-platform/)
- [Chris Buttenham Reins](https://www.candrmagazine.com/tag/chris-buttenham-reins/)
- [Alex Freytag ProfitWorks](https://www.candrmagazine.com/tag/alex-freytag-profitworks/)
- [independent business owners](https://www.candrmagazine.com/tag/independent-business-owners/)
- [equity program restoration](https://www.candrmagazine.com/tag/equity-program-restoration/)
- [leadership pipeline restoration](https://www.candrmagazine.com/tag/leadership-pipeline-restoration/)
- [business coaching restoration](https://www.candrmagazine.com/tag/business-coaching-restoration/)
- [small business equity](https://www.candrmagazine.com/tag/small-business-equity/)
- [nominal group technique](https://www.candrmagazine.com/tag/nominal-group-technique/)
- [group brainstorming restoration](https://www.candrmagazine.com/tag/group-brainstorming-restoration/)
- [restoration team management](https://www.candrmagazine.com/tag/restoration-team-management/)
- [leadership problem solving](https://www.candrmagazine.com/tag/leadership-problem-solving/)
- [restoration business management](https://www.candrmagazine.com/tag/restoration-business-management/)
- [restoration team meetings](https://www.candrmagazine.com/tag/restoration-team-meetings/)
- [leadership tools restoration](https://www.candrmagazine.com/tag/leadership-tools-restoration/)
- [restoration leader tips](https://www.candrmagazine.com/tag/restoration-leader-tips/)
- [management techniques restoration](https://www.candrmagazine.com/tag/management-techniques-restoration/)
- [restoration team collaboration](https://www.candrmagazine.com/tag/restoration-team-collaboration/)
- [problem solving restoration](https://www.candrmagazine.com/tag/problem-solving-restoration/)
- [restoration leadership development](https://www.candrmagazine.com/tag/restoration-leadership-development/)
- [team brainstorming restoration](https://www.candrmagazine.com/tag/team-brainstorming-restoration/)
- [restoration owner tips](https://www.candrmagazine.com/tag/restoration-owner-tips/)
- [leadership skills restoration](https://www.candrmagazine.com/tag/leadership-skills-restoration/)
- [restoration management tools](https://www.candrmagazine.com/tag/restoration-management-tools/)
- [effective meetings restoration](https://www.candrmagazine.com/tag/effective-meetings-restoration/)
- [Automation](https://www.candrmagazine.com/tag/automation/)
- [contractor scheduling software](https://www.candrmagazine.com/tag/contractor-scheduling-software/)
- [online booking](https://www.candrmagazine.com/tag/online-booking/)
- [payment processing](https://www.candrmagazine.com/tag/payment-processing/)
- [home service contractors](https://www.candrmagazine.com/tag/home-service-contractors/)
- [restoration business tools](https://www.candrmagazine.com/tag/restoration-business-tools/)
- [trade contractors](https://www.candrmagazine.com/tag/trade-contractors/)
- [business technology](https://www.candrmagazine.com/tag/business-technology/)
- [PuroClean Cares Award](https://www.candrmagazine.com/tag/puroclean-cares-award/)
- [John Collins](https://www.candrmagazine.com/tag/john-collins/)
- [community service](https://www.candrmagazine.com/tag/community-service/)
- [restoration industry awards](https://www.candrmagazine.com/tag/restoration-industry-awards/)
- [franchise owner](https://www.candrmagazine.com/tag/franchise-owner/)
- [Lee's Summit Missouri](https://www.candrmagazine.com/tag/lees-summit-missouri/)
- [claim gap](https://www.candrmagazine.com/tag/claim-gap/)
- [restoration claims](https://www.candrmagazine.com/tag/restoration-claims/)
- [claim documentation](https://www.candrmagazine.com/tag/claim-documentation/)
- [revenue leakage](https://www.candrmagazine.com/tag/revenue-leakage/)
- [claim supplements](https://www.candrmagazine.com/tag/claim-supplements/)
- [underpayment](https://www.candrmagazine.com/tag/underpayment/)
- [Dalton Gregory](https://www.candrmagazine.com/tag/dalton-gregory/)
- [Plentitude](https://www.candrmagazine.com/tag/plentitude/)
- [Brandon Burton](https://www.candrmagazine.com/tag/brandon-burton/)
- [Learn To Restore](https://www.candrmagazine.com/tag/learn-to-restore/)
- [WRT](https://www.candrmagazine.com/tag/wrt/)
- [Water Restoration Technician](https://www.candrmagazine.com/tag/water-restoration-technician/)
- [Applied Structural Drying](https://www.candrmagazine.com/tag/applied-structural-drying/)
- [BIEC](https://www.candrmagazine.com/tag/biec/)
- [restoration education](https://www.candrmagazine.com/tag/restoration-education/)
- [AI credits](https://www.candrmagazine.com/tag/ai-credits/)
- [tokens](https://www.candrmagazine.com/tag/tokens/)
- [AI tools](https://www.candrmagazine.com/tag/ai-tools/)
- [productivity](https://www.candrmagazine.com/tag/productivity/)
- [AI adoption](https://www.candrmagazine.com/tag/ai-adoption/)
- [Philip Kahn-Pauli](https://www.candrmagazine.com/tag/philip-kahn-pauli/)
- [policy](https://www.candrmagazine.com/tag/policy/)
- [certification](https://www.candrmagazine.com/tag/certification/)
- [Sasser Restoration](https://www.candrmagazine.com/tag/sasser-restoration/)
- [Tampa](https://www.candrmagazine.com/tag/tampa/)
- [Florida](https://www.candrmagazine.com/tag/florida/)
- [catastrophe recovery](https://www.candrmagazine.com/tag/catastrophe-recovery/)
- [company expansion](https://www.candrmagazine.com/tag/company-expansion/)
- [reconstruction](https://www.candrmagazine.com/tag/reconstruction/)
- [Franchise Business Review](https://www.candrmagazine.com/tag/franchise-business-review/)
- [Entrepreneur](https://www.candrmagazine.com/tag/entrepreneur/)
- [franchise culture](https://www.candrmagazine.com/tag/franchise-culture/)
- [website launch](https://www.candrmagazine.com/tag/website-launch/)
- [independent restorers](https://www.candrmagazine.com/tag/independent-restorers/)
- [RA](https://www.candrmagazine.com/tag/ra/)
- [cycle time](https://www.candrmagazine.com/tag/cycle-time/)
- [Restoration ERP](https://www.candrmagazine.com/tag/restoration-erp/)
- [Amy LeBeau](https://www.candrmagazine.com/tag/amy-lebeau/)
- [emergency response plan](https://www.candrmagazine.com/tag/emergency-response-plan/)
- [customer success](https://www.candrmagazine.com/tag/customer-success/)
- [SaaS](https://www.candrmagazine.com/tag/saas/)
- [new hire](https://www.candrmagazine.com/tag/new-hire/)
- [EverSmith Brands](https://www.candrmagazine.com/tag/eversmith-brands/)
- [Michael Abramson](https://www.candrmagazine.com/tag/michael-abramson/)
- [commercial services](https://www.candrmagazine.com/tag/commercial-services/)
- [executive appointment](https://www.candrmagazine.com/tag/executive-appointment/)
- [Prism Specialties](https://www.candrmagazine.com/tag/prism-specialties/)
- [Albi](https://www.candrmagazine.com/tag/albi/)
- [Oak Estimates](https://www.candrmagazine.com/tag/oak-estimates/)
- [collections](https://www.candrmagazine.com/tag/collections/)
- [Shawn Hester](https://www.candrmagazine.com/tag/shawn-hester/)
- [Disaster Restoration Systems](https://www.candrmagazine.com/tag/disaster-restoration-systems/)
- [scaling a restoration business](https://www.candrmagazine.com/tag/scaling-a-restoration-business/)
- [restoration podcast](https://www.candrmagazine.com/tag/restoration-podcast/)
- [operations management](https://www.candrmagazine.com/tag/operations-management/)
- [carrier expectations](https://www.candrmagazine.com/tag/carrier-expectations/)
- [lead generation](https://www.candrmagazine.com/tag/lead-generation/)
- [marketing strategy](https://www.candrmagazine.com/tag/marketing-strategy/)
- [online reviews](https://www.candrmagazine.com/tag/online-reviews/)
- [small business marketing](https://www.candrmagazine.com/tag/small-business-marketing/)
- [value proposition](https://www.candrmagazine.com/tag/value-proposition/)
- [invoicing](https://www.candrmagazine.com/tag/invoicing/)
- [accounts receivable](https://www.candrmagazine.com/tag/accounts-receivable/)
- [ERP](https://www.candrmagazine.com/tag/erp/)
- [iMold Cleaning and Restoration](https://www.candrmagazine.com/tag/imold-cleaning-and-restoration/)
- [John Campbell](https://www.candrmagazine.com/tag/john-campbell/)
- [Sarasota restoration](https://www.candrmagazine.com/tag/sarasota-restoration/)
- [promotion announcement](https://www.candrmagazine.com/tag/promotion-announcement/)
- [Construction Backlog Indicator](https://www.candrmagazine.com/tag/construction-backlog-indicator/)
- [Associated Builders and Contractors](https://www.candrmagazine.com/tag/associated-builders-and-contractors/)
- [construction industry data](https://www.candrmagazine.com/tag/construction-industry-data/)
- [contractor confidence](https://www.candrmagazine.com/tag/contractor-confidence/)
- [construction economics](https://www.candrmagazine.com/tag/construction-economics/)
- [Anirban Basu](https://www.candrmagazine.com/tag/anirban-basu/)
- [data center construction](https://www.candrmagazine.com/tag/data-center-construction/)
- [construction industry news](https://www.candrmagazine.com/tag/construction-industry-news/)
- [conversation intelligence](https://www.candrmagazine.com/tag/conversation-intelligence/)
- [restoration coaching](https://www.candrmagazine.com/tag/restoration-coaching/)
- [customer conversations](https://www.candrmagazine.com/tag/customer-conversations/)
- [sales training](https://www.candrmagazine.com/tag/sales-training/)
- [close rates](https://www.candrmagazine.com/tag/close-rates/)
- [Field Kit Bundle](https://www.candrmagazine.com/tag/field-kit-bundle/)

## AdSanity: Ad Groups

- [Top Sidebar Square Ad](https://www.candrmagazine.com/ad-group/top-sidebar-square-ad/)
- [Middle Sidebar Rectangle Ad](https://www.candrmagazine.com/ad-group/middle-sidebar-rectangle-ad/)
- [Banner Ad](https://www.candrmagazine.com/ad-group/banner-ad/)
- [Top Leaderboard Ad](https://www.candrmagazine.com/ad-group/top-leaderboard-ad/)
- [House Banner Ad](https://www.candrmagazine.com/ad-group/house-banner-ad/)
- [Billboard Ad](https://www.candrmagazine.com/ad-group/billboard-ad/)

## Product categories

- [Uncategorized](https://www.candrmagazine.com/product-category/uncategorized/)

## Directory Category

- [Equipment](https://www.candrmagazine.com/directory-category/equipment/)
- [Professional Services](https://www.candrmagazine.com/directory-category/professional-services/)
- [Marketing](https://www.candrmagazine.com/directory-category/marketing/)
- [Supplies](https://www.candrmagazine.com/directory-category/supplies/)
- [Software](https://www.candrmagazine.com/directory-category/software/)
- [Certification & Training](https://www.candrmagazine.com/directory-category/certification-training/)

## Webinar Category

- [State of the Industry](https://www.candrmagazine.com/webinar-category/state-of-the-industry/)
- [C&R Roundtable](https://www.candrmagazine.com/webinar-category/cr-roundtable/)
- [Lunch & Learn](https://www.candrmagazine.com/webinar-category/lunch-learn/)