
The State of Our Industry: A Year of Challenges and New Opportunities
“It’s been an interesting year.” That’s the phrase I’ve heard on repeat in 2024. More often than not, the undertone is hinting at the challenges businesses have faced this year. As a whole, 2024 started slow. Claims volume was down starting in Q4 of 2023, with that trend carrying into Q1 of 2024. Verisk data showed claims volume was down more than 22% in Q1 of this year compared to the same period in 2023. But by June, there was an 8% increase in claims volume, year-over-year. While many restorers did feel that downturn,


