
State of the Industry 3.0
Welcome to the third C&R State of the Industry issue, powered by KnowHow. This year’s report offers an in-depth look at the critical trends shaping the property restoration industry, highlighting both the successes and challenges faced by businesses across North America. As the data reveals, 2024 was a year of dramatic change. Industry-wide, companies navigated a tightening financial landscape, with reduced claims volume in the first half of the year and increasing pressure on cash flow. While these factors sparked anxiety, they also fostered innovation – many businesses adjusted their service offerings, embraced artificial

