
From Skeptic to Advocate: How Benchmarking Transformed My Career
For some, the word “benchmarking” sparks excitement—with inner data-geeks ready to dive into charts, graphs, and KPIs. For others, it triggers eye rolls and a quick dismissal: “That doesn’t apply to me.” For years, I was firmly in the second group. But over the past 13 years in the restoration industry, I’ve learned that benchmarking isn’t just a buzzword or a corporate exercise; it’s one of the most powerful tools for personal growth and business transformation we have. Today, as the Director of Software Management at PuroClean, I’ve witnessed firsthand how essential benchmarking is,