National Restoration Brand Reaches New Heights in 2023 Including Opening 20 New Franchises and Ranking on the Franchise 500®
911 Restoration, the “Fresh Start Company,” today released its 2023 success benchmarks highlighting the brand’s unparalleled growth and progress throughout the year. Closing out one of the brand’s most successful years to date, 911 Restoration opened 20 new franchises in seven states and signed another 22 franchise agreements to its expansive network. The brand also introduced five new members to the executive team, launched its trademarked Claims Integrity Program™, and expanded its impressive national accounts roster.
“2023 was a pivotal year for us as a company, setting in motion many of our plans for this year,” Miri Offir, CEO of 911 Restoration, said. “There is much we have planned for 911 Restoration over the course of this year, and we are ready to continue working toward our goals as a company to provide that outstanding service our customers and national partners know to expect from us.”
With the expanded footprint from the opening of new offices, the franchise is nearing 300 covered territories. This increase in the size of operations was celebrated by Entrepreneur magazine with the inclusion of the brand in the coveted Franchise 500® list. Additionally, 911 Restoration was included in the 2023 Top Low Cost and Top Home-Based Franchises lists.
The “Fresh Start Company” also introduced new members to its executive leadership team with the addition of Tammy Biggerstaff, director of sales and marketing; Richard Ortiz, director of client relations; Kevin Jones, director of compliance and training; David Wolff, executive director of marketing; and Ken Sussex, executive director of franchise development. In addition, Offir stepped into the role of CEO in 2023 and, under her leadership, 911 Restoration supplemented the expansions of the corporate team by also expanding its national accounts program with the addition of 17 new partners across the United States and Canada.
In order to provide added value to its growing network of trusted insurance partners and national accounts, 911 Restoration also rolled out its brand-new Claims Integrity Program™. The initiative ensures total transparency and guarantees pre-audited estimates and invoicing to cover only the work required to return a property to pre-loss condition, cutting down on additional, unnecessary services that raise costs and prolong the recovery process. This innovative, one-of-a-kind program establishes 911 Restoration as the first home-service franchise to set the priority of ethical standards of practice and checks and balances as a foundation for trusting relationships with insurance carriers.
Since 2003, 911 Restoration has grown to become one of the leading restoration franchise brands in the United States. Specializing in mitigating both residential and commercial property damage, 911 Restoration offers a wide array of services including water damage restoration, mold removal, fire and smoke damage repair, sewage clean-up, sanitation services and more. With a 45-minute response time and impressive national accounts program, 911 Restoration is known for its one-of-a-kind ‘Fresh Start’ culture, providing unparalleled customer experience with a true focus on clear, real-time communication, and tackling restoration challenges with an unprecedented human-first approach.
To learn more about 911 Restoration, call 866-349-1705 or visit www.911Restoration.com. Connect with 911 Restoration on Facebook, Instagram and LinkedIn.
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