KnowHow, the software company powering restoration workforces with easy-to-use training, how-tos, and SOPs, unveiled Magic Search today, a new feature that will revolutionize how workers get the in-field guidance they need. Building on its portfolio of features that simplify becoming a process-driven company, KnowHow’s Magic Search uses a company’s procedures and processes to answer restorers’ on-the-job questions, reducing unnecessary downtime and saving management time.
Restoration companies’ success depends on their workers’ ability to quickly find the right information. Field staff face unexpected and difficult situations daily, and when questions come up on-site finding answers can be a daunting task, involving tedious searches through various documents, manuals, or binders. If answers cannot be found, they call into the office, trying to reach the right person to get their questions answered.
“There are a million variables on a restoration job site, and many restorers are overwhelmed with everything they need to know. When faced with uncertainty, work can come to a grinding halt as they call around for answers, or even worse, just guess.” said Leighton Healey, CEO of KnowHow. “Magic Search provides faster access to the answers these workers need, eliminating interruptions and errors along the way.”
Magic Search references company policies, processes, how-to guides, and Standard Operating Procedures, cutting through the noise to provide quick, accurate answers. Powered by Howie, KnowHow’s new virtual assistant, Magic Search answers worker questions with clear, easy-to-read instructions that boost worker confidence and productivity.
“Magic Search is the next step in our mission to empower workforces with easy-to-use tech. By cutting down the time spent on searching for answers and by reducing the frequency of calls to management, we’re making teams more efficient, confident, and ready for whatever job is next,” said Travis Martin, Vice President of Product and Marketing at KnowHow.
Magic Search is available to all KnowHow clients as of today, including industry leaders like AdvantaClean, DKI Canada, FRSTeam and Paul Davis Restoration, marking a major milestone in the pursuit of enhanced workforce efficiency. Magic Search will be showcased in a live webinar on Wednesday, July 19th, demonstrating the transformative power of these tools in the industry. To register, visit https://bit.ly/3XVnEQF.
For more information on Magic Search and the full capabilities of the KnowHow application, visit tryknowhow.com.
About KnowHow: KnowHow is an intuitive, mobile-first application that helps restoration leaders rapidly onboard new hires, upskill their workforce, and provide on-demand, expert guidance for every job. Home to your company’s proven methods, KnowHow ensures everyone has the skills they need to get the job done right, with time-saving features that make it a breeze to build, maintain, and translate Standard Operating Procedures. It’s time to say goodbye to language barriers and costly mistakes, and start exceeding standards with KnowHow.
Related Posts
