On this episode of Restoration Today, Michelle talks with Danessa Itaya, President of Bio-One, about her experience and passion with franchising and how that also brought her to the world of biohazard cleanup. They talk through:
- What the key differences are between the companies that do it well, and the companies that struggle
- What the culture “Help First” means
- Best practices and tips for franchisees on how to market in this industry
- …and more!
You can read the recent C&R article she wrote on compassion and biohazard cleanup HERE
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