What if your TPA jobs, SLA deadlines, and communication tools were all managed in one place?
In this episode, Jason McLaughlin, CEO, and Austin McLaughlin, COO, of Complitrac break down how their custom-built platform is helping restoration companies stay ahead of strict SLA requirements and improve visibility across TPA programs.
They discuss why the restoration industry is still struggling with outdated, disconnected technology and how modern platforms can automate SLA tracking, send real-time alerts, and consolidate multiple systems into one dashboard.
You’ll also hear how better communication, transparent updates, and user-friendly tools can improve both policyholder experience and operational efficiency.
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