DocuSketch, a leading provider of 360° documentation and estimating solutions for restoration contractors and insurance professionals, today announced a multi-year agreement with Verisk, a global data analytics and technology partner to the insurance industry, to deepen the product integration between DocuSketch’s all-in-one documentation platform and Verisk’s Xactimate® estimating software. The goal is to deliver faster, more accurate claim resolution for the insurers, adjusters, and contractors using these solutions, in support of better experiences for policyholders involved in those claims.
Leading insurers and adjusters rely on DocuSketch’s platform to capture immersive 360° property documentation, generate Xactimate®-ready floor plans, and produce insurance estimates, often leveraging Xactimate® software to accelerate claim resolution for all parties to a claim, including insurers and homeowners. Now, this formalized multi-year agreement creates the framework for deeper technical integration, enabling more seamless data exchange between the two platforms and unlocking new workflow automation capabilities that were not previously possible.
The property insurance and restoration industry faces mounting pressure as claim cycle times lengthen, labor shortages persist, and policyholders demand faster resolution. In this environment, tighter alignment across field documentation, estimating, and claims workflows is essential. DocuSketch and Verisk strengthen that connection by bringing best-in-class documentation technology with one of the industry’s leading estimating platforms to address key pain points, including:
- Long property claims cycle times continue to persist. The average claim now takes more than 29 days to complete a repair, according to J.D. Power’s 2026 U.S. Property Claims Satisfaction Study—leaving policyholders waiting for resolution and putting pressure on carriers to find efficiencies.
- Limited connectivity between documentation and estimating workflows, often can require adjusters, contractors, and carriers to re-enter data across systems, increasing the potential for errors, disputes, and slower claim resolution.
- Persistent skilled-labor shortages across the restoration industry—with more than 300,000 construction trade positions open nationwide, according to The Bureau of Labor Statistics—make it essential to equip field teams with tools that maximize productivity and reduce the need for repeat site visits.
By connecting DocuSketch’s 360° property capture and technology‑enhanced sketching with Xactimate® platform, the integration is designed to:
- Support a more connected workflow from initial site documentation through estimating and claims resolution.
- Move measurements, photos, floor plans, and project details more efficiently from DocuSketch into Xactimate, helping reduce manual data entry and re-work, streamline handoffs between stakeholders.
“This strategic alliance reflects DocuSketch’s unwavering commitment to the property insurance and restoration space,” said Ralf von Grafenstein, CEO of DocuSketch. “By teaming up with Verisk, we’re not just driving operational efficiencies; we’re creating a foundation aimed at driving meaningful enhancements throughout the entire restoration workflow.”
This multi-year commitment enables both companies to explore new opportunities to help reduce capture-to-estimate cycle times, enhance data accuracy across the claims lifecycle, and improve the overall experience for insurance carriers, adjusters, restoration professionals, and the policyholders they serve.
“Insurers, adjusters, and restoration professionals all benefit when documentation and estimating workflows are better aligned,” said David Obert, chief product officer, Verisk Property and Restoration Solutions. “By strengthening how DocuSketch data connects with Verisk’s Xactimate, we’re supporting more connected workflows across the property insurance ecosystem, without changing how customers choose to operate – all in service of supporting better experiences for policyholders involved in the claims process.”
Xactimate® is a registered trademark of Xactware Solutions, Inc., a Verisk company.
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