Head Heart and Boots

Head, Heart and Boots (formerly Mit/Resto Mastery) brings together the dynamic duo of Brandon Reece and Chris Nordyke, two restoration industry veterans who are dedicated to sharing their knowledge on operations, organizational development, commercial sales strategy, customer experience, and transformational culture.

Head, Heart and Boots will appear in the Restoration Today eNewsletter and on the C&R website on the third Tuesday of each month.

The Business Bottleneck: Kickboxing to Jiu Jitsu

Every business owner and leader eventually hits a point where they feel like a fish out of water in a business or role they’d otherwise become (extremely) confident in. Maybe it was when they expanded to a second, third, or fourth location, when they hired their first full-time sales rep, or when they tried to move their business from residential to more commercial.  Whatever the trigger, there are changes that happen in our business that require new skills or a different way of thinking about what we’re doing. And if we can’t make the

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Mentorship Over Management

“What is it like to work here?”  This was the question back in 2015  that started a five-year journey for Clint Pulver; a journey that would ultimately become a whole new career helping owners, CEOs ,and managers around the world learn how to make their companies a place where their teams actually want to work. Over the course of five years, Clint became the “Undercover Millennial” and with his backwards hat, hoodie, and sneakers, he interviewed more than 10,000 employees across more than 100 companies and multiple industries.  But before we dive into what

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Humility and Curiosity in Sales

What does humility and curiosity have to do with selling in the restoration industry? Well the answer to that, for me, goes back to my mid-twenties. I was a sales rep for Cintas Corporation, the uniform and laundry people. I sold three and five year contracts for uniforms and floor mats to auto dealers, food processors, machine shops- all kinds of businesses. The industry was cutthroat, and not one I wanted to build a career in, but the sales training was transformative for me, and in many ways, I still utilize and teach the

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Maybe It’s Time To Hire Someone To Do The Leaves | Mit/Resto Mastery Vol. 3

A couple years ago, we purchased a house that sits on an acre of wooded land roughly 25 minutes outside of one of the larger cities in our home state. The setting in midsummer when we first saw the property was breathtaking. It’s covered in large oak trees, fir trees, bamboo, and other deciduous trees. The trees provide shade, dampen wind, and filter noise from the surrounding community. Whenever anyone sees it in the background when on virtual meetings or come to visit, they often get totally overwhelmed by the sense of peace and

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Adding Mindfulness to Your Toolkit

For much of my life, mindfulness and meditation were concepts that I gave little attention to. They were hippy, woo-woo, soft ideas that just didn’t seem relevant to my young, ambitious, business self. Sitting quietly, reflecting, or focusing my attention on my breath felt like wasted time, even if others spoke of myriad benefits.  About eight years ago though, I found myself open to change. I’ve struggled in various ways my whole business life with focus. ADD stuff- hard to sit still, hard to hunker down and do admin work. Spreadsheets and reports killed

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Company Culture: Going Further Together | Mit/Resto Mastery

Editor’s Note: Welcome to the fourth of four brand new columns to C&R we promised to introduce you to in the month of September! So far, you’ve met: Scott Walden and his Full Disclosure column. Team Talk with Marcie Richardson Let’s Talk Shop with Sean Scott This week, we are introducing the Mit/Resto Mastery column. Meet a duo who are endlessly passionate about the restoration industry, leadership, collaboration, growth, and shedding light on dark or shadowy spots in leadership.  Brandon Reece is a seasoned leader in the restoration industry with a focus on operations

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