In this Restoration Today episode, we sit down with Yvonne Vanbibber, General Manager of Blue Kangaroo Packoutz of Cincinnati & Dayton, to explore the emotional and logistical side of contents restoration.
From hoarding situations to heavy-loss homes, Yvonne shares how her unique background helps her lead with empathy, communication, and care.
She discusses:
- The emotional realities behind contents restoration
- How tools like Matterport and photo documentation keep claims clear
- Why Blue Kangaroo uses a VIP tagging system to honor sentimental items
- How contractors can find contents partners who truly “get it”
- …and MORE!
This episode is a reminder that in restoration, we’re not just rebuilding property — we’re helping people heal.
Related Posts
