
The Changing Business of Restoration | A Roundtable Q&A with Industry Leaders
Publisher’s Note: Our industry is changing rapidly. Success today requires far more than technical expertise. In this roundtable, business leaders discuss a plethora of topics impacting restorers daily: navigating tighter margins, rising costs, labor challenges, evolving customer and insurance expectations, technology and AI, private equity investment, and the choice between franchise and independent business models. While there are different paths to growth, there are also common threads you’ll find woven through their answers. We hope you will learn from their journeys and insights as our industry grows together. 1. What is the biggest misconception








