Articles

Stabilization in Water Damage Claims

When a new water damage prospect calls a contractor for assistance, most restorers understand the necessity to respond quickly. It is not uncommon for them to drop everything they are doing and be at the jobsite in less than an hour! Such urgency is expected in order to keep the damages to a minimum. Once the prospect is signed up with a legal agreement, the contractor is very inspired to immediately do what they know needs to be done on the property. This is especially true if the water intrusion is contaminated water (Category

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Who Sets The Drying Goal? | The Roving Restorer

It’s important to understand the Restorer is the critical party who must establish the drying goal and agree to be able to work toward achieving it. A consultant, IEP or another party who is not hired by the contractor is just there to provide their opinion and that opinion should be checked and verified that they have the training, experience and knowledge. The restorer has to deliver the the project results and be confident in your decision. Restoration Simplified! See more videos from The Roving Restorer right here!

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To TPA or Not to TPA | Full Disclosure vol. 2

Third Party Administrators (TPAs) – so what do you think? Love them? Hate them? Somewhere in-between? No matter your personal / professional thoughts about these organizations – and program type work in general – this model is not going away anytime soon. In this month’s article, my intent is not to advocate either way – businesses must decide for themselves if they wish to participate in these programs – and they can only make those decisions if they are informed. I think it is safe to say there is not a restoration company out

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After the Sale | Seller Stories Ep. 1

Welcome to a brand new special series on the Restoration Today Podcast called Seller Stories. In this episode, meet Scott Miller and hear his selling story, and journey since then to transition out of being a restoration company owner.

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Assignment of Benefits: The Key to Recovering Fair Market Value for Restoration Services

One of the things that makes the restoration industry unique is that payment for services is usually made by a third party, the insurance company, whereas payment for services provided by other industries is usually made by the recipient of the service. The restoration industry relies heavily on proceeds from property insurance policies as compensation for restoration services. Too frequently, restorers accept greatly reduced prices for their work, just to make payroll and keep the lights on. This needs to change. Restorers report to me that they often feel disempowered because they are on

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CoreLogic 2021 Wildfire Report Finds Idaho and Wyoming at Disproportionate Economic Risk for Wildfire

CoreLogic, a leading global property information, analytics and data-enabled solutions provider, today released its annual Wildfire Report for 2021, following a summer of smoky skies and nearly 80 days after the start of the Dixie Fire, now the second largest fire in California history. While California traditionally tops the list each year for wildfire risk simply because it’s the most populous state, CoreLogic’s approach for this year’s report examined property-related wildfire risk alongside reconstruction resource availability, temporary housing capacity for displaced individuals, and community economic recovery potential among fire-prone regions. By analyzing this risk through a

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Opinion: Do You Know the Value of Your Data?

Last week, Xactware President Mike Fulton added his name to the list of organizations releasing statements about CoreLogic’s acquisition of Next Gear Solutions. Mr. Fulton ends his open letter to Xactware users with this statement: “We look forward to innovating on your behalf for many years to come.” From his comments, it appears that Mr. Fulton believes innovation is the biggest concern for Xactware users.  Readers should recall that “users” includes carriers and contractors. So, is innovation the biggest concern for restorers as it relates to the acquisition of Next Gear Solutions? Doubtful. Is innovation

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Tips for Selling and Creating Value | Part 1 (with VIDEO!)

Over the past few years, I have seen a lot of change within the restoration industry and an influx of businesses selling. Curious as to why, my perspective is that many baby boomers are at that point in their career. With TPA’s continuing to pinch folks, as well as costs going up, margins have been decreasing. I have heard from many, “It’s not as good as it used to be.” Of course, no one likes change. With interest rates being near historical lows and a ton of private equity on the sideline, no wonder

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The Generational Shift | Team Talk vol. 2

Right now, everyone can agree companies today are facing several hiring and retention challenges. One of those challenges employers are facing is the generational shift that has begun. Employers are finding themselves competing against new “work from home” start-ups offering $20 per hour or $300 per day with flexible schedules targeting Millennials and Gen Z’ers! All the while, employers recognize the necessity to train and replace the soon to be retiring Baby Boomers, but the Millennials and, more so, the Gen Z’ers are asking companies: “Why should I work here?” Employers, this is a

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ABC, CISC Caution OSHA About Emergency Temporary Standard on COVID-19 Vaccination and Testing

Associated Builders and Contractors, a steering committee member of the Construction Industry Safety Coalition, released the following statement on CISC’s letter sent today to James Frederick, acting assistant secretary of the Occupational Safety and Health Administration, voicing concerns related to OSHA’s forthcoming COVID-19 vaccination and testing Emergency Temporary Standard, which will apply to employers with 100 or more employees as required by President Biden’s Path Out of the Pandemic COVID-19 Action Plan. “Because OSHA’s COVID-19 vaccination and testing ETS is expected to be the most far-reaching standard ever issued by the agency, it is imperative that OSHA listen

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