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The New C Word | Team Talk vol. 1

August 24, 2021 12:59 am

Editor’s Note: Welcome to a brand new column to C&R! Starting today, and over the next month, we will be introducing you to FOUR brand new columns, and their stellar authors. You can expect to see columns from these gurus every single month on www.candrmagazine.com and in our weekly eNewsletter! Marcie Richardson is the Director of Human Resources for Guarantee Restoration Services. She brings more than 20 years of HR experience to her all-new Team Talk column. She will be covering topics like COVID, hiring, firing, culture, benefits, and everything in-between. Have a question

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How COVID-19 Transformed the Cleaning & Restoration Industry

August 19, 2021 8:30 pm

COVID-19 left its mark on every industry and the cleaning and restoration world was not spared. While everyone tries to acclimate to the new and different ways our society functions, the cleaning and restoration companies that did not have to close their doors are forced to look at how the pandemic has affected business and what adjustments they need to make in order to thrive. How Has the Pandemic Affected Cleaning and Restoration Companies? Luckily, the cleaning and restoration industry has been recognized as an “essential service” and is not forced to shut down

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Operational Excellence + Vibrant Culture: A Chat with First Onsite | The Restoration Today Podcast

August 19, 2021 5:14 pm

As First Onsite continues to acquire more restoration companies across the U.S., they are also working tirelessly to create a place people want to work. In this episode of the Restoration Today Podcast, First Onsite’s Senior Vice President of Culture and Experience Jenny Vandehey and the CEO Stacy Mazur share the latest on the brand’s growth, and their goal to have a company that thrives through #HumanPower.

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Tips for Hiring Reconstruction Estimators

August 16, 2021 11:43 pm

Hiring an estimator for your restoration business is one of the most important decisions you will make. Hire the right one and your business is likely to flourish, and you’ll soon be reaping the rewards of your wise choice. Hiring the wrong one could lead you down the road to financial disaster.  Being proficient in Xactimate is important, but relying on it alone doesn’t necessarily mean the estimates created with it will be accurate or profitable. This is where the estimator needs to have in-depth knowledge of the trades, hands-on experience, and be well-versed

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How To Reduce Costs in Your Restoration Business

August 12, 2021 4:16 pm

No matter where you are in the growth of your business, operational costs and overhead will always be a factor in assessing profitability. To maintain wide profit margins, you need to control expenditures without sacrificing what made your business successful in the first place. Some of your primary costs may include staff, trades, materials, miscellaneous overhead, equipment, transportation, and chargebacks. Which of these costs can you reduce? Which ones are non-negotiables? Let’s take a closer look at these areas to see how you can reduce costs in your restoration business. Trades (2%-5% Savings) For

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Helping Disaster Survivors Avoid Becoming Disaster Victims

August 10, 2021 4:38 pm

In the fall of 2003, San Diego County was devastated by a wildfire that was soon to become one of the state’s largest fires on record. The fire was known as the Cedar Fire, which took the lives of 15 people and destroyed over 2,230 homes. Countless other homes were partially destroyed or heavily damaged by smoke, which displaced tens of thousands of residents. Many of those affected by the fire encountered a myriad of challenges, some who lost everything were never able to return home and to this day all that’s left are

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Creating Strategic Partnerships | The Restoration Today Podcast

August 10, 2021 1:28 am

As the landscape of the restoration industry continues to grow at epic speed through mergers, acquisitions, pandemics, natural disasters, AI, technology, and so many other factors, independent companies are finding ways to stay competitive. Restoration Affiliates is a peer network of independent restoration companies from across the U.S. who jump into action for each other whenever needed. Last year, the group did more than $630 million in work, and it is only up from here. In this episode of the Restoration Today podcast, Michelle chats with Jim Kowalski, president of Restoration Affiliates, to learn

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5 Questions to Ask When Introducing Tech Changes in Your Restoration Company

August 10, 2021 1:28 am

Nobody likes changes just for the sake of changing. No matter what industry you are in, there is always a sense of comfort staying in a routine and doing what we already know. The Kubler-Ross Change Curve stated that people experience the same roller-coaster emotions while going through changes or in time of grief. Many property restoration contractors seek new technologies because they have identified deficiencies in the current processes and behaviors of their company to drive growth. They understand that something is not working, but they do not have the necessary tools or visibility to

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Katrina, 16 Years Later: A Look Back

August 8, 2021 6:49 am

This year’s Atlantic hurricane season will mark 16 years since Hurricane Katrina hit – the costliest storm in United States history, and Louisiana’s deadliest. Katrina first brought its devastation ashore to New Orleans on August 29, 2005, with a 30-foot storm surge and a broken levee system. The damage and flooding was catastrophic. Ron Albright, Senior Estimator from Minnesota-based Clean Response, remembers it well. Once the impact this hurricane would have became clear to him, Albright would travel to be a part of the restoration efforts in New Orleans and the surrounding area. As

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AOBs and Assignments of Insurance Rights

August 5, 2021 3:48 pm

There are a multitude of hardships that Restoration Industry Association members face every day but one issue that is gaining more traction in the restoration industry is “assignment of benefits” (AOB). We talked in depth to attorney Ed Cross, RIA’s Restoration Advocate, and founding Chair of the Association’s Advocacy & Government Affairs (AGA) Committee, about the incredible opportunities AOBs present for the restoration industry — and to gather some tips when signing one. What Is “Assignment of Benefits?”To put it plainly, assignment of benefits is a transfer of the legal title to a portion of an

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