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Restoration Today

Restoration Today is a video and audio podcast covering everything restoration-related.

Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.

Plus, there are some guaranteed laughs and heartfelt moments.

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Have someone YOU would like to see on the podcast? Email your recommendation to [email protected]

The Microbial Warrior Experience: A Forensic Restoration Training Collaboration

January 4, 2022 11:39 am

The Dewald Academy of Drying is gearing up to host Microbial WarriorTM Experience in early 2022, facilitated by Jeff Jones. The first class will be Feb. 21-25 in Indianapolis. The Microbial Warrior Experience is a 4 day hands-on course focusing on strategies for performing forensic restoration related to biohazard cleanup. Jeff Jones, owner of BioSheen Services, Chuck Dewald III, owner of the Dewald Academy of Drying, and instructor Chris Laney joined the Restoration Today podcast to discuss this training opportunity, why hands-on training is vital in all aspects of restoration, and also why collaborations like

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Restoration Today 2021 Blooper Reel

December 28, 2021 12:44 pm

As a “thank you” to the restoration and cleaning industry for a remarkable 2021, the C&R team hopes to bring you a few laughs with this blooper reel. It contains some highlights, lowlights, and never-before-seen footage from various 2021 episodes of the Restoration Today podcast. Looking forward to growing with you in 2022!

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J.C. Restoration’s Warner Cruz Discusses Merger with BluSky

December 21, 2021 2:06 am

On Tuesday, Dec. 8, news broke of Chicago restoration powerhouse J.C. Restoration merging with BluSky Restoration Contractors. J.C. Restoration is well-known in the restoration industry for dynamic leadership, impeccable culture, and purposeful growth. With this in mind, the news of the merger came as a surprise to many. In this episode, J.C. Restoration’s second-generation owner Warner Cruz gets personal about the sale: the feelings, the due diligence phase, the number of companies lined up to buy J.C., how he shared the news with his team, what things swayed his decision toward BluSky, and so

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The Restoring Christmas Toy Drive

December 21, 2021 1:48 am

For the seventh year in a row, Excel Supplies spearheaded the Restoring Christmas Toy Drive benefitting The Children’s Network of SWFL. This year, the toy drive helped spread Christmas cheer and love to more than 1,100 children in foster care. As C&R looks to revive the Restoring Kindness Project in the U.S., we asked Justin Brown from Excel to share the story behind this massively successful toy drive, why so many contractors have gotten involved, and what it takes to make this such a success.

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Mold Remediation: From Homes to MRI Machines

December 14, 2021 4:38 am

Like many in the restoration industry, Liz Keefer had no intention of being here – or being coined The Mold Girl, but now that she is here, she can’t imagine being anywhere else. She intended to be an architect, and foster her love of structures. But as her knowledge of the built environment grew, she entered the contents and mold remediation world in the muggy Southeast U.S. After years of learning and training, Liz and her husband, Robert, opened their own restoration company. Today, Liz runs her own company, traveling the entire East Coast

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The Art of Restoration Sales

December 14, 2021 4:18 am

Sales in restoration is unique. It takes a unique mix of consultative sales, empathy, and innovation. In this episode of the Restoration Today podcast, BluSky Chief Sales Officer Dan Flanagan and Business Development Manager Andy Holt share their tips for restoration sales success including: How has the sales process evolved since the pandemic. Technology (and old school products) to help with all aspects of the sales process. Importance of education – for both employees and customers. Internal company culture, that reflects outward. Diving into the sales process and identifying your target clients, and how

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2022 Restoration Workforce Survey: OPEN NOW!

December 9, 2021 12:45 pm

Hiring and recruiting is unquestionably the top pain point for restoration and cleaning companies today. It is the topic of many conversations on industry trends, highlighted in workshops and breakout sessions at conferences, and even more evident by the number of job openings companies are posting every single day. While we have had many conversations on ways to get creative with hiring, the industry also struggles with attracting new people. In an effort to get to the bottom of what makes the restoration industry a great place to work and create a career, and

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Generational Leadership Change: From Dad to Daughter

December 8, 2021 1:00 am

Chelsea Mihalko Trimbath is the Vice President of Mihalko’s Fire & Water Restoration. She is a second-generation owner, taking over the family business from her father. In this conversation, Chelsea is authentic and open about the struggles she faced going from the “old guard” to a new one, the cultural changes that had to happen, the difficult decisions she had to make with top performers who were toxic to the company, and what it’s like to still have her dad in the office next door. With Baby Boomers reaching retirement age and phasing out

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Background Checks and Credentialing Compliance

December 7, 2021 12:11 pm

Keeping up with credentialing and background checks can feel like a full time job for busy restoration companies, especially when the company works with multiple programs and TPAs. Despite strict compliance guidelines, a lot of contractors overlook background checks for their subcontractors, and even their own employees. The labor shortage has compounded the problem. An informal survey by C&R in October found 15% of contractors have never credentialed their subcontractors; another 21% said it is so hard to find subs, they often don’t run credentials even though they should. It isn’t just companies doing program work

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Hot Topics Discussion with Xactware CEO Mike Fulton

November 30, 2021 1:04 am

Current trending topics in the restoration and cleaning industry: Labor Rates Inflation Pricing Data Integration/Collaboration In this episode of the Restoration Today podcast, Xactware CEO Mike Fulton discusses each of those topics, where Xactimate stands on them, what is going on internally to even try to keep up with pricing, what contractors should do when they get pushback on pricing, Xactware’s interest and use for contractor data, and more. C&R has plans for ongoing conversations with Mr. Fulton every few months, so if you have a question you’d like answered, email it to [email protected]! Watch

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