Restoration Today

Restoration Today is a video and audio podcast covering everything restoration-related.

Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.

Plus, there are some guaranteed laughs and heartfelt moments.

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Managing TPA Jobs Without the Chaos

What if your TPA jobs, SLA deadlines, and communication tools were all managed in one place? In this episode, Jason McLaughlin, CEO, and Austin McLaughlin, COO, of Complitrac break down how their custom-built platform is helping restoration companies stay ahead of strict SLA requirements and improve visibility across TPA programs. They discuss why the restoration industry is still struggling with outdated, disconnected technology and how modern platforms can automate SLA tracking, send real-time alerts, and consolidate multiple systems into one dashboard. You’ll also hear how better communication, transparent updates, and user-friendly tools can improve

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Teeing Up Trust in Restoration

What happens when you combine the restoration industry with the timeless networking power of golf? In this episode, Peter Lyons, Founder of Restoration Golf League, & Lee Patterson, Commissioner at Restoration Golf League, dive into the story behind the Restoration Golf League — a growing networking movement designed specifically for restoration professionals. With 18 chapters and expansion plans into cities like Indianapolis, Nashville, St. Louis, and Toronto, this league is redefining how contractors, vendors, and industry partners build authentic relationships. Whether you’re a scratch golfer or picking up clubs for the first time, this

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2026 State of the Industry Survey

Learn more about how you can be a part of the restoration industry’s biggest survey! From preferred vendors to team tenure, wage, and outsourcing, start 2026 by providing a comprehensive look into the health of the restoration industry. The strongest insights come from those who show up. 👉 Take the 2026 State of the Industry Survey now 👉 Be counted. Be informed. Be ahead. The industry is moving. Make sure your voice moves with it. The survey CLOSES February 20! https://www.stateofrestoration.com/

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Compound Risk Is Changing Everything

Compound risk is reshaping restoration and insurance. In this episode, Maiclaire Bolton-Smith, VP of Product Marketing at Cotality, breaks down secondary perils, earthquake exposure, and how contractors can use catastrophe data to stay ahead of emerging opportunities.

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The Tax Playbook for Restoration Entrepreneurs

In this episode of Restoration Today, Drew and JT Pells from PNT Advisors join the show to break down practical tax and business strategies specifically for restoration industry entrepreneurs. From deciding when an S-Corp election actually makes sense, to understanding how to pay yourself properly through payroll and distributions, this conversation tackles the real financial questions owners face every day. Watch this episode if you’re a restoration business owner looking to protect profit, stay compliant, and make smarter financial decisions!

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Economic Signals Every Contractor Should Know

Is AI driving real growth—or setting up the next bubble? Recorded live at this year’s INTRConnect, this episode features Selma Hepp, SVP & Chief Economist at Cotality, breaking down the macroeconomic trends shaping the housing and insurance markets. Selma explores AI’s growing role in economic activity, concerns around potential market overvaluation, labor market softness, rising construction costs, and the surge in mergers and acquisitions driven by data investments. She also unpacks the reality of the K-shaped economy and what uneven wealth distribution means for contractors and the industry at large. Despite ongoing uncertainty, Selma

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Intelligence Beyond Bounds: The Intersection of Technology and Humanity

🎙️ Hot off the INTRConnect keynote in Washington, DC Garret Gray, of Cotality, joins the podcast to break down the big ideas behind his high-impact keynote—and what they mean for the future of restoration and insurance. From the powerful metaphor of moving from darkness to light, to the debut of a conversational AI assistant designed to help contractors create real-time estimates, this episode dives deep into where the industry is headed.

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Alacrity’s Managed Repair Division Rebrands as Altimeter Solutions Group Following Investment from BV Investment Partners

Alacrity Network Solutions, the Managed Repair Division (MRP) of Alacrity Solutions, announced today that it will become an independent company following a strategic investment by BV Investment Partners, a leading private equity firm with deep experience in the insurance services sector. The new company will operate under the name Altimeter Solutions Group, reflecting its mission to elevate the managed repair experience for carriers, contractors, and policyholders. The transaction positions Altimeter Solutions Group – one of the country’s largest and most established managed repair networks with more than 25 years of operational history – to

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From 100-Hour Weeks to a Heart Attack: Lessons Every Restorer Needs to Hear

The restoration industry moves fast, and many entrepreneurs quietly slip into workaholism along the way. In this episode, Michelle and Eric Sprague, co-founder of SuperTech University, talk honestly about the culture of overwork, both sharing their journeys of learning to work more strategically and saying yes to work that aligns with their purpose. This episode challenges restorers to rethink hustle culture and build healthier, more intentional work habits for 2026 and beyond.

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Becoming the Go-To Pro: How 360 Documentation Drives Trust, Scale and Service

Extreme weather events and longer CAT seasons are driving higher claim volumes for contractors. As a result, the pressure is on for restoration businesses to not only handle increased claim volume, but also differentiate themselves from competitors. For restoration professionals, becoming the “go-to” pro in their community requires an investment into emerging technology that scales alongside demand.  One way for restoration professionals to become the “go-to” pro is to lean into 360° documentation. These tools leverage 360° cameras and specialized software to create an immersive, visual record of property damage. Providing all parties with

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