Restoration Today

In this episode, we sit down with Leslie Anderson, SVP of Training & Launch at Paul Davis and President/Chair of the IICRC Board of Directors. Leslie shares her incredible journey in the restoration industry, her leadership role at Paul Davis, and the critical work she’s doing with the IICRC. From new certifications and standards in development to the broader pulse of the restoration world, Leslie gives us an insider’s look at what’s evolving, what’s next, and what restorers should be paying attention to—plus insight into what the latest Colorado State predictions could mean for

What makes a trade show worth your time—and how do you choose which ones to attend? In this episode, Michelle sits down with Beth Thompson, VP of Events at CORE Group, and Ryan Pritchard, VP of Sales & Marketing at PSA, to talk all things restoration industry events. With years of experience attending conferences across the country, they break down what’s working in 2025, how their companies decide which shows to attend, and what sets some events apart from the rest. Plus, get an inside look at The Collective by CORE, happening August 6–8!

Sales in restoration isn’t like sales anywhere else—and in a year where volume might be down, many companies are asking: How do we innovate, adapt, and keep revenue flowing? In this episode, we talk with Gregg Taylor of Restoration Recruitment Partners, an industry pro with deep roots in the field and a passion for building high-performing sales teams. We cover: Why restoration sales is a different beast Common pain points restorers face in hiring and sales The power of training and ongoing coaching Fresh ways to approach revenue in a shifting market Don’t miss

In this episode, we dive into the evolving world of contents restoration with two industry innovators: Saul Lustgarten, Co-Founder of ContentsPal and Jordan Paugh from Just Contents Solutions. Together, they share how artificial intelligence is reshaping how restoration companies approach contents workflows—from inventory to customer experience. Saul breaks down how ContentsPal integrates AI into daily processes, while Jordan offers real-world insights on team adoption, industry shifts, and how tech is helping companies scale smarter. Whether you’re just exploring AI tools or looking to optimize your restoration business, this conversation is packed with practical takeaways

Join industry leaders Bran Lynch (Chair, S700 & BELFOR), Brandon Burton (IICRC Standards Chair & Cotality), John Pletcher (Vice Chair, S700 & RestorTech), and Mili Washington (Standards Director) as they take you behind the scenes of the groundbreaking S700 Standard for Professional Fire and Smoke Damage Restoration. Learn what it takes to create a trusted, industry-wide standard—from initial concepts to final approval—and why it matters to every restoration professional. Discover key terms, the evolving role of volunteers, and the critical balance required to maintain integrity in the standards process. Whether you’re new to fire

In this powerful conversation, Michelle sits down with Jenkins Restorations leadership—CEO Drew Fetterolf, VP of Strategic Alliances Jason Coleman, and Director of Specialty Services David Ness—to explore how faith, employee ownership, and a commitment to excellence have sustained the company for over 50 years. Hear firsthand how Jenkins has adapted to industry shifts, weathered major challenges like COVID-19, and remained rooted in its mission. Learn how being an ESOP (Employee Stock Ownership Plan) company influences everything from company culture to customer service, and discover the role faith plays in guiding leadership decisions. From memorable

On this episode, Michelle sits down with David Grove, Owner & Founder of BYLT, to dive into what it takes to scale fast in the restoration industry. From navigating rapid growth and building strong company culture, to staying competitive amid consolidation and leveraging AI, David shares real-world lessons and insights.

What is it REALLY like to work for you? This week on the podcast, we’re joined by Eric Sprague, owner of Super Tech University, to dive into the inspiration behind his recent C&R article, “What It’s Like to Work For You, and Why It Matters More Than You Think.” Eric shares what led him to turn the mirror inward and how doing the personal work transformed not just his leadership—but his entire company culture. Michelle and Eric talk about the moments that revealed areas needing growth, how to respond to business owners who think

Struggling to hire and keep great talent in restoration? In this episode, we sit down with industry expert Hope Folk, COO of Restoration Personnel Source, who brings 12 years of experience and hard-earned insight into one of restoration’s toughest challenges: hiring and retention. From bad hiring habits to personality assessments, reference checks, and some unforgettable stories—you won’t want to miss this honest, practical conversation on what’s really going on in today’s hiring market.