There’s a lot of talk about the promise of AI and technology in the restoration industry. But there’s more than one flavor of technology. Wonder where it’s headed in AR, specifically in claims management?
AI has tremendous promise because there’s so many moving parts with every claim. Here’s some examples of how it can be used:
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What grade does your current documentation score? How does it increase or decrease your collection rate? Time to payment?
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Who is the adjuster and what’s their history? Where do they push back and how responsive are they, down to their availability by day/hour of the week?
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What are recent trends within a specific carrier, and how are trends in the industry as a whole affecting speed to payment?
The key is the ability to access years of digitized records in the right way, and that’s hard, if not impossible, for most contractors on their own. Talking with a partner who can run through the ROI of outsourcing can help clarify the situation and see if you’ll really come out ahead.
Get our latest podcast here, with 2024 takeaways predictions for 2025 – including where technology is headed, and how not to miss out.
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