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Torri Hicks joins the Painting & Disaster Restoration Academy as Academy Director

November 29, 2021 4:56 pm

The Painting & Disaster Restoration Academy, which provides training for high school students, Veterans, and others looking for a career in the fast-growing, high-demand construction industry, announces that Torri Hicks has joined as its new Academy Director. Torri will be responsible for contractor company memberships, student enrollment and sponsorship acquisitions. Torri founded YouthNique, a Nonprofit Management Company in Atlanta, Georgia where she created its brand, strategic plan, processes, evaluation plans and built strong alliances with city and state officials to help startup companies in the area. She has also worked with Hands on Atlanta

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Mergers & Acquisitions: Exploring Consolidation in the Restoration Industry | Download FREE M&A Report

November 24, 2021 2:36 pm

In a post-pandemic landscape, business as usual looks a little different, and the restoration industry is not exempt from these changes. Despite the unforeseen nature of 2020, mergers and acquisitions continue to play a significant role in maintaining a healthy, growing market through 2021. It is important to understand mergers and acquisitions are not just impacting the restoration space; M&A is up across the board. According to Statista, as of June of this year, there had been nearly 600 transactions valued at more than one billion dollars in the last year, and the overall

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How to Save Your Bacon With A Strong Release of Liability

November 24, 2021 2:21 pm

So, whenever there’s an issue on a job, we just get a release signed and all our problems go away, right? Not so fast, guys! Releases are not magic wands and there are all sorts of ways customers can kill your releases if you’re not careful. What’s more, imprecise drafting of a release could jeopardize your whole contract and backfire on you. Emergency mitigation and remediation is relatively high risk work, and restorers have targets on their backs. We’ve defended cases brought by plaintiffs claiming that mold contamination created by the restorer destroyed items

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man listening to headphones

What Listening to Adele’s New Song 7 times Can Teach You About Marketing Your Cleaning or Restoration Business

November 23, 2021 9:27 pm

I’m writing this for anyone that has difficulty acquiring new customers— for anyone that has had difficulty hearing back from people that you have given your business card. Let’s face it: It can be baffling when one of your best clients refers their neighbor to you after doing a good job and you don’t get a call from them. Don’t get discouraged. I’m going to show you what music can teach you about the sales process and client acquisition.   The Power of Repetition I’m a huge Adele fan. It’s amazing to hear how

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BONUS EPISODE: Tech Talk with Scott Severe

November 23, 2021 3:44 am

There are a lot of changes, innovations, and questions about technology in today’s restoration industry. Scott Severe has seen technology and data change over the years since he joined the restoration industry – from one of the first 50 employees at Xactware, to starting his own software company, to Chief Customer Officer at Next Gear Solutions, and soon a new role within CoreLogic. In this special Restoration Today episode from Captiva Island, recorded during Violand’s Business Planning Retreat, Scott shares his journey in the restoration industry, what he sees happening today, and what he

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Restoration 1: Scaling in a Different Way

November 23, 2021 3:30 am

Each franchise system brings unique value to its operators. All boast excellent marketing and branding teams, lead generation, training, and more for their franchisees. And each delivers those in different ways, at different levels. Restoration 1 has been named among the fastest growing franchises by Entrepreneur multiple years in a row. What is something that sets them apart? No program work. Each franchise is built on independent business. Curious how they do it? Listen to our conversation with Restoration 1 President Tom Gissler on this episode of the Restoration Today podcast.

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Recognition is Priceless | Team Talk Vol. 4

November 23, 2021 2:10 am

One of the questions I am asked the most is, “What are some inexpensive ideas to show appreciation to my employees?” Employers want to reward and engage employees, but with tight budgets and high expenses, employee engagement and appreciation always comes up last.  Employee appreciation is surrounded by company culture and long-term effectiveness. Sure, ping pong tables and treadmills are fun and cool, but are those really the best use of limited funds with long term engagement?  In today’s work environment, attracting and retaining employees is about making them feel valued. So, I ask

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Restoration Labor Shortage: 5 Things to Help Alleviate the Pain | with VIDEO

November 17, 2021 1:38 pm

Gone are the days of inboxes filled with qualified applicants within days of posting a new position. With today’s crazy labor pool and COVID-19 unemployment thrown into the mix, one of the most common struggles I hear on a daily basis from restorers is: “I have so much work, but not enough people.” It’s a fantastic problem to have, and I’d take this problem over a sales problem any day, and twice on Sunday! Here are five things the restoration industry can begin implementing now, more than ever, to help alleviate the pain of

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NORMI Class Schedule for December & January Released

November 16, 2021 4:49 pm

NORMI has posted the class schedule for December and January at www.BestTrainingSchool.com, which includes the CMACMR (Initial Mold Licensure course), CE Conference (Continuing Education Courses), and the new FEMA ID Class offered in a combination of LIVE Online Simulcast and Onsite formats. 11/30-12/01 Dealing with Malodors 12/01 EPA Lead RRP Program (English) 12/01-03 CMACMR Mold Licensure Class (all states except TX, NY)* 12/01 NORMI Certified Protocol Writer Course* 12/01 Mold Marketing Class 12/02 EPA Lead RPP Program (Spanish) 12/02-03 IAQ Strategies, Sampling & Solutions 12/15-17 CMACMR Mold Licensure Class (Spanish)* 01/10-11 FEMA Approved ID

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Maybe It’s Time To Hire Someone To Do The Leaves | Mit/Resto Mastery Vol. 3

November 16, 2021 12:10 pm

A couple years ago, we purchased a house that sits on an acre of wooded land roughly 25 minutes outside of one of the larger cities in our home state. The setting in midsummer when we first saw the property was breathtaking. It’s covered in large oak trees, fir trees, bamboo, and other deciduous trees. The trees provide shade, dampen wind, and filter noise from the surrounding community. Whenever anyone sees it in the background when on virtual meetings or come to visit, they often get totally overwhelmed by the sense of peace and

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