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A Chat with Barbara Whitaker, the 1986 President of the Association of Specialists in Cleaning and Restoration

May 18, 2021 3:13 pm

Just an hour drive southwest from Lillington, the landscape changes. Deep in the Sandhills of North Carolina, there’s no delineation between the pavement and the pinestraw. Beautifully landscaped traffic circles are favored over stop lights, and towns are called villages. The Village of Pinehurst, also known as The Cradle of American Golf, is where I found Barbara Whitaker, the 1986 President of the Association of Specialists in Cleaning and Restoration, what is today known as the Restoration Industry Association.       In the RIA’s 75 year history, the names of only three women appear on the

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Revised Standard Published: ANSI/IICRC S500 Standard for Professional Water Damage Restoration

May 12, 2021 10:59 am

Las Vegas, NV – May 12, 2021 – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announces the publication of a newly-revised, ANSI-approved ANSI/IICRC S500 Standard for Professional Water Damage Restoration (5th edition, 2021). This standard describes the procedures to be followed and the precautions to be taken when performing water damage restoration in residential, commercial, and institutional buildings, and the systems and personal property contained within those structures. Water damage restoration consists of the following components for which procedures are described in this standard: Principles of Water Damage Restoration Microbiology of Water

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Father-Son Duo From Arizona’s EHS Restoration Take Their Catastrophe Response Efforts Across America

March 23, 2021 2:39 am

Family- and veteran-owned Phoenix restoration business demonstrates an exemplary level of care for local and out-of-state charities alike PHOENIX, March 23, 2021 /PRNewswire/ — Since EHS Restoration began serving the Valley in 2008, it’s been a well-respected leader of the small business community in Phoenix. Known for their exceptional customer service and unmatched quality of work, the father and son team behind EHS Restoration has also demonstrated an outstanding commitment to community service. It’s the combination of their charitable efforts and high standards of excellence that have earned the family-owned company a spot on the Best of

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AGA Thrives in 2020, Advances the Voice of the Restorer

January 27, 2021 3:40 pm

The year 2020 has been one for the record books, and even though a pandemic has changed how we live, work, and learn, it certainly has not changed the RIA’s mission to educate, advocate, and elevate the restoration industry. When the Advocacy and Government Affairs (AGA) Committee was formed in 2019, it became evident that we could easily break restorers’ most prevalent issues into three categories: pricing, third party administrators, and third party consultants. From there, we formed task forces to address the biggest issues. As the AGA Chair, I’m pleased to report on

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Restoration Industry Association Year-in-Review

December 29, 2020 4:38 am

This year has been a whirlwind for the restoration industry. The COVID-19 pandemic has changed a lot, but, through it all, the RIA was there to help members through these rough times. In this year-in-review, we’ll highlight some of  RIA’s biggest accomplishments for 2020, including the International Restoration Convention + Industry Expo Virtual Conference, a renewed push to advocate on behalf of our members, and a series of position statements addressing the most critical issues impacting restorers. A Virtual Conference Unites the Restoration Industry The International Restoration Convention + Industry Expo Virtual Conference was a rousing

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Can Restoration Contractors Use HVAC Systems to Help Deal With the COVID-19 Pandemic?

November 11, 2020 9:49 am

The threat of SARS-CoV-2 (COVID-19) has brought increased attention to the role that the heating ventilation and air conditioning systems (HVAC) can have in dealing with microbiological contaminates. Recent events have added an urgency to the search for easy solutions to make buildings healthy. Cleaning and restoration professionals are on the front lines helping building owners by conducting detailed cleaning and offering to apply disinfectants safely and reasonably. During the delivery of these services, the discussions often turn toward additional steps that can be taken to protect building occupants. The American Society of Heating,

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The Restoration Industry Association Announces a Release of Position Statements

October 23, 2020 4:35 am

The Restoration Industry Association is set to release a comprehensive series of position statements that address some of its members’ most-asked questions. Each of these statements have been written and peer-reviewed by experts in the restoration industry, in order to assure that the information in them is accurate and reliable in every aspect. By creating and distributing these position statements, the RIA hopes that members will be equipped with the knowledge they need to deal with some of their more delicate, on-the-job situations. A Sneak Peek of the First Position Statement  The first position statement

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The Art of Saving Art

October 1, 2020 7:20 am

Ben Umberger’s seen it all. From an impressive collection of PEZ dispensers to art dating back hundreds of years, Umberger and his team at Carolina Conservation — a fine art conservation company for the insurance restoration industry and private clients — have spent the last 15 years saving valuable content from disaster. “We cover everything from the evaluation to the treatment, storage, delivery, and installation,” says Umberger, managing partner at Carolina Conservation. “We do it all.” But time and time again, Umberger says he’s faced with an interesting problem. After a disastrous event like

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AGA Thrives in 2020, Advances the Voice of the Restorer

October 1, 2020 6:10 am

The year 2020 has been one for the record books, and even though a pandemic has changed how we live, work, and learn, it certainly has not changed the RIA’s mission to educate, advocate, and elevate the restoration industry. When the Advocacy and Government Affairs (AGA) Committee was formed in 2019, it became evident that we could easily break restorers’ most prevalent issues into three categories: pricing, third party administrators, and third party consultants. From there, we formed task forces to address the biggest issues. As the AGA Chair, I’m pleased to report on

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The ABCs of PPE

October 1, 2020 5:53 am

Restoration professionals rely on personal protective equipment (PPE) almost every single day to protect themselves from microbial issues such as mold, bacteria, and the spread of germs and other infectious diseases. But now, with the coronavirus pandemic, PPE is more important than ever. Now, restorers, business owners, healthcare professionals, and many other institutions are seeing the risks from the failure to use PPE. PPE is the last line of defense between you and contaminates, and contractors should emphasize to their crew members and clients that helping to stop the transmission of COVID-19 is serious

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