Facebook Youtube Linkedin Instagram
SUBSCRIBE NOW
Main Menu

Articles

RIA Unveils the Advocacy Action Hub: A Milestone for Grassroots Restoration Advocacy

November 26, 2025 8:32 am

A New Milestone for Restoration Advocacy Restoration contractors nationwide, exciting news! The RIA has launched the RIA Advocacy Action Hub, powered by VoterVoice, and it’s a game-changer for how your voices inform policy and protect the restoration industry. This powerful digital platform is specifically designed for RIA members, providing real-time tracking of legislation, enabling immediate action on critical issues, and tools to spark advocacy across all channels, including email, phone calls, and social media. The Hub provides scripts, talking points, and social templates directly to your inbox to help restorers in each state mobilize

Read More »

Ask Kris Anything: How Do I Get Paid for the Work the Adjuster Says “Isn’t Necessary”?

November 25, 2025 10:31 am

If you’ve been in this business for a while, you’ve probably had an adjuster look at your estimate and tell you, “We don’t pay for that; it isn’t necessary.” You know the feeling. You completed the work, took the photos, logged the moisture readings, sent the invoice, and still, they say no.  Here’s the hard truth: adjusters don’t pay for work; they pay for proof. It’s not that your work was wrong. It’s that your estimate didn’t speak their language. Now, before you criticize me for this, this doesn’t include bad actors, people dealing

Read More »

The Leadership Style That Builds Winners in 2026

November 25, 2025 7:00 am

If you lead a team in the trades long enough, you eventually hit the same wall every owner does: How do I show real compassion for my people without turning into a pushover— and still hold them accountable so the business actually wins? Most owners never answer that question. They default to their comfort zone. They either go old-school hard—yelling, demanding, pushing—or they get overly soft, tiptoeing around everything because they’re afraid someone will quit. Both approaches backfire. In today’s environment—with stressed-out employees, younger workers who grew up differently than we did, and more

Read More »

Analyzing the Green: Navigating Your Market and Its Rapidly Changing Landscape

November 24, 2025 9:30 am

In our last Tee Box Series article, The Green Approach – How Businesses Come Up Short Toward the Finish Line, we explored the costly mistakes leaders make when they lose focus at the finish. Much like a golfer who rushes a short putt after a great drive, businesses often stumble in the final stretch, failing to close out projects, follow through with clients, or tie up critical loose ends. We learned that lasting success isn’t just about starting strong but finishing with precision, consistency, and intentionality. In golf, stepping up to a 20-foot putt

Read More »

Hidden Hazards: The Critical Role of Ventilation in Property Damage Recovery

November 20, 2025 10:36 am

When disaster strikes—a wildfire, hurricane, deep freeze, or catastrophic plumbing failure—restoration professionals are among the first to step into the chaos. Amid toppled drywall, blown insulation, smoke-laden furniture, and muck left behind, their job is to make damaged properties safe and livable again. Yet, one of the most critical safety measures for crews and building occupants alike is too often underestimated or overlooked: effective ventilation. Why Ventilation Matters—And Why It’s Overlooked In the rush to remove debris, dry out wet areas, and sanitize contaminated rooms, restoration teams naturally focus on what they can see

Read More »

Right Help, Right Time

November 18, 2025 10:31 am

Growth in a restoration or trade contracting business often presents an intriguing paradox. In the early days, the challenges revolve around finding jobs, doing good work, and keeping customers happy. But once a business begins to scale—moving past the owner’s immediate reach and into that stage where more employees, more systems, and more money are in play—new challenges often surface. Suddenly, it’s no longer about whether the work can be done. It’s about whether the team, the systems, and the leadership can keep up with the work already in hand. For many contractors, it’s

Read More »

Tech Talk with Taylor: Building the Future of Restoration – Reflections from RA 2025

November 17, 2025 5:34 pm

San Antonio, Texas. Great food, great people, and this year, the perfect backdrop for one of the most energizing gatherings in our industry: the Restoration Affiliates (RA) General Business Meeting. RA isn’t just another industry group, it’s a national cooperative of top-tier independent restoration companies united to share resources, co-market, and exchange work across markets. In other words, it’s proof that when restorers collaborate, we all get stronger. And collaboration was exactly what this year’s conference delivered. Why RA Matters for Restorers Being part of RA means you’re never alone. Members benefit from: Shared

Read More »

From Skeptic to Advocate: How Benchmarking Transformed My Career

November 16, 2025 9:39 am

For some, the word “benchmarking” sparks excitement—with inner data-geeks ready to dive into charts, graphs, and KPIs. For others, it triggers eye rolls and a quick dismissal: “That doesn’t apply to me.” For years, I was firmly in the second group. But over the past 13 years in the restoration industry, I’ve learned that benchmarking isn’t just a buzzword or a corporate exercise; it’s one of the most powerful tools for personal growth and business transformation we have. Today, as the Director of Software Management at PuroClean, I’ve witnessed firsthand how essential benchmarking is,

Read More »

Five Generations, One Jobsite: How Restoration and Construction Leaders Turn Cross-Generational Teams Into a Performance Edge

November 12, 2025 9:39 am

Walk any active restoration site and you’ll see it: a Baby Boomer superintendent coordinating with a Gen X estimator, a Millennial project manager running a punch list from a tablet, and a Gen Z tech documenting moisture readings on video. Multi-generational crews are today’s reality and with tight timelines, safety-critical tasks, and rising client expectations, the way leaders harness those differences can make or break a project. The winning formula is simple but powerful: pair generational awareness with behavioral insight. When leaders understand both the era people grew up in and the way they

Read More »

From Marine Corps to Restoration: A Veteran’s Second Mission

November 11, 2025 7:36 am

In August of 2012, I stepped off the bus at Marine Corps Recruit Depot Parris Island, South Carolina. If you’ve ever been there, you know the feeling—it’s about 98 degrees, 100% humidity, and the sand fleas welcome you like long-lost family. I was 18 years old, scared, determined, and about to learn the kind of discipline and teamwork that would later shape my entire life and career—though I didn’t know it at the time. Like most kids, I had a few heroes I looked up to — people who showed me what courage, bravery,

Read More »
Latest Posts
Most Popular

Want Access
to Exclusive
Content?

SUBSCRIBE
NOW