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Carpet Cleaning for Restorers

September 21, 2023 8:00 am

Full disclosure, I am a carpet cleaner at heart. I know this magazine is heavily focused on restoration and that is great; I love the restoration industry. However, right in the title of this fine periodical is the word “cleaning”. Many of us got our start in the restoration world by being carpet cleaners. I still feel that cleaning is a great way to grow a restoration-focused business, and you can make great money along the way. I am going to reacquaint all of my fellow restorers to the virtues of using carpet cleaning

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Restoration Technical Institute Announces the Launch of Learning Paths

September 19, 2023 10:52 am

Restoration Technical Institute proudly announces the launch of Learning Paths, a transformative component within their acclaimed Digital Training Solution. This breakthrough offering empowers companies to equip their teams with the tools that yield high-impact results with just a single click. Learning Paths consist of meticulously curated courses and activities, strategically designed to achieve specific learning outcomes.  By introducing interactive Learning Paths, Restoration Technical Institute redefines conventional training methods, dismantling barriers and fostering a culture of continuous learning that engages the entire team and delivers tangible results. It’s a paradigm shift beyond mere content—it’s about

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Sometimes Good Advice is Just Plain Good Advice

September 19, 2023 9:00 am

In our business, we work with restoration companies every day. We don’t just sell restoration companies. One of the ways we support the seller experience is to help sellers maximize the value of their business right before they sell, and many of the strategies we suggest are more than just selling tips—they’re simply good overall business suggestions that you should implement right away. We talk about financials and bookkeeping; we talk marketing plans. We almost always discuss the importance of having a diverse revenue mix. We advise countless clients on this important bit, because

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The Day I Found Myself on The Gym Floor

September 19, 2023 8:44 am

Four years ago and some 530 workouts, I lay on the rubber floor of my wife and I’s gym. Everyone else in the class was headed out or milling around chit-chatting. I was on the floor drenched in sweat. I had only been coming to this CrossFit gym for a few weeks or so, and the workout was slaying me. Today the recipe called for a “Finisher” that included 3 sets of 15 “V-ups”, an advanced ab exercise. I was doing “Tuck-ups”, an easier version. And I was spent after the first set of

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Mindset Shifts in Restoration Sales

September 19, 2023 8:32 am

Join Lukas Szczurowski and Mark Shippe from Sanktum Inc. on the Restoration Today podcast as they talk with Michelle about goals for restoration companies since COVID, weak areas they see in the restoration industry when it comes to restorers and sales, effective things they are seeing restoration companies do to grow and boost sales, differentiating between sales and marketing, and so much more!

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Did Science Fail During COVID-19?

September 19, 2023 8:00 am

The COVID state of emergency was officially lifted in May. For practical purposes, the emergency ended about a year earlier. I am the chairman of the Cleaning Industry Research Institute (CIRI), a cleaning science organization. What I am about to write goes against interest, if interest is defined as promoting science. And I want to be clear that my words are not the official position of CIRI. CIRI has not taken a position and others in the organization may well disagree with me. If that is the case, perhaps in a subsequent issue a

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Why Balancing People and Technology Matters for Long-term Growth

September 14, 2023 8:00 am

Restoration has changed massively in recent years. Technology is revolutionizing restoration work, client expectations are increasing, and it’s never been harder to recruit staff. Technology and automation offer ‘cure-all’ solutions, but what about our biggest asset – our people? Both people and technology have a place in our businesses, the question we should be asking is how to get the right balance for long-term, sustainable growth. Digitization has revolutionized task management, resulting in streamlined workflows and improved efficiency. Many restorers are discovering the business benefits of effortless tracking, assignment, and monitoring of tasks, ensuring

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The Role of GMs in Profitability | Restoration Master Class Episode 14

September 7, 2023 12:18 pm

Welcome to season 2, episode 14 of the Restoration Master Class! Our 2023 Master Class series on Profitability is sponsored by Encircle! What does it look like when a company grows large enough that there are multiple people in command and how does that fit into the profitability puzzle? On today’s episode Tim Hull, GM of Violand Management Associates, joins the Restoration Master Class to talk through profitability and talks through concepts he outlined in his article “Second in Command, First in Line” and talks through: – Is there a revenue point where a

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Meet the 2023 Unsung Hero Award Winners

September 6, 2023 10:12 am

Employee recognition is among the most impactful things employers can do to retain the talent they have, and attract new people to the company.  According to research done by workhuman, in collaboration with Gallup, employees who are recognized for their efforts and contributions are: 5x more likely to see a path to grow in the organization 44% more likely to be “thriving” in life, overall 73% less likely to “always” or “very often” feel burned out 4x more likely to be engaged at work 5x more likely to feel connected to their workplace culture

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How In-Depth is the ‘Due Diligence’ Process, and Can I Prepare for It?

September 5, 2023 10:00 pm

Q: How in-depth is the ‘due diligence’ process, and can I prepare for it?  JT says: The short answer-  yes, it’s an intrusive process, it needs to be.  And yes, you can (and should) prepare.  The restoration industry is unique, so DD is required, but not easy.   For confidentiality purposes, not every detail is disclosed when recruiting the best buyers.  After an accepted offer it’s essential buyers gain more knowledge and insight before spending millions.  Via a ‘DD Checklist’ hundreds of questions will be asked along with documents requested, primarily surrounding 4 categories:  Financial, Operational,

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