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75 Years of Service: Blackmon Mooring & BMS CAT

June 5, 2023 6:47 pm

This year, Blackmon Mooring celebrates 75 years of service. Blackmon Mooring started as a two-person upholstery business. In 1948, just one year after launching the company, business partners and college buddies William Blackmon and Scott Mooring saw opportunity when Fort Worth got 11 inches of rain overnight. This week, we welcome Tom Head, President & CEO of Blackmon Mooring & BMS CAT, onto Restoration Today! Tom shares the rich history of the company – including the amazing story behind the company’s first large loss job that catapulted the future of BMS CAT. Tom and

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Basic Safety for Water Mitigation

June 5, 2023 12:30 pm

Be safe before you’re sorry! In this episode of When It Comes Down To It with Chuck from RTI, we get back to basics on mitigation jobs. It’s often the simplest jobs that have us on auto-pilot, and not keeping safety top of mind. This video covers three categories: Chemicals Construction + Demo Water Loss Specific Considerations You can see all videos in this series right here!

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Key Considerations in Selling Your Restoration Company

June 5, 2023 8:00 am

There are seven million private companies in the US with owners over age 55, and there is $2 Trillion of investor capital available to purchase those companies.  In the next 15 years, $16 Trillion of assets will change hands as the baby boomer generation comes to an end, which will mark an unprecedented transfer of wealth to the next generation. The graying of the restoration industry continues and for those interested in an exit there are many options to explore. Regardless of the industry, it is my belief that a properly managed business succession plan

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Let Go to Grow

June 2, 2023 8:00 am

I have the good fortune of doing consulting work for many cleaning and restoration companies across the nation. Some are small and some are quite large, but they all seem to have one thing in common: The owners and managers have a hard time letting go of their control to the detriment of the company. I see so many businesses being stifled by the inability of leadership to let go. This creates bottlenecks in production flow, workers who fear making mistakes, owners and managers unwilling or unable to delegate work, organizational charts that are being

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InsurTech Trends, Integrations, Pricing, & More

May 30, 2023 9:01 am

Aaron Brunko, Verisk‘s newly promoted President of Property Estimating Solutions (formerly known as Xactware), joins Restoration Today for a relaxed conversation on what’s trending in the insurtech space! The term “insurtech” encompasses anything related to technology in the property damage restoration/property insurance claim space. Aaron and Michelle cover a wide array of topics including: Biggest trends in 2023. The role of Xactimate in the modern claims ecosystem. Changes and evolution in pricing methodology, feedback, and accuracy. Integration – what’s needed, what’s not; what’s reasonable, what’s not reasonable. Verisk’s overall stance on innovation. Tools within

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Modern HR + Profitability | Restoration Master Class Episode 8

May 26, 2023 10:08 am

Season TWO of the Restoration Master Class, sponsored by Encircle, continues with a fresh episode on this year’s topic: profitability. In this episode, restoration HR guru Marcie Richardson, who is the Director of Human Resources at Guarantee Restoration Services, discusses how to excel in hiring, retaining, and having a healthy company culture in 2023. She answers: What modern HR looks like. HR’s role in a company’s overall ability to be profitable. Tips for hiring and retaining top talent. …. & more! Miss an episode? Here is what we’ve covered so far this season: EPISODE

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The 3 Phases of Documentation

May 26, 2023 9:28 am

When it comes to running a successful restoration business, taking unnecessary risks can lead to devastating consequences. In fact, it’s like playing a dangerous game of Russian Roulette where one wrong move can be catastrophic for your bottom line. Like Russian Roulette, you have a 16.67% chance of catching a live bullet, ending your game of life. Interestingly enough, 10 & 10 (overhead and profit) gives you a 16.67% margin – which will also end your restoration game pretty quickly. And what’s even worse, many in the industry are taking another risk by not

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Vulnerable Leaders

May 25, 2023 8:00 am

Vulnerability is not a natural and easy emotion for most leaders. In fact, being vulnerable can be intimidating and is considered to have uncertain results. This is especially true in the trades where strength, authority, and control are often prized. However, if practiced regularly, being vulnerable can create culture cornerstones of trust, empathy, and positivity in the workplace.  As a leader, projecting an image of strength and confidence at all times can become a trap as employees realize that you do not have all the answers. Being open to admitting that you don’t know

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Lethal Dose

May 23, 2023 8:00 am

The other day I took a call from a customer who really needed my help; her son had been killed due to an overdose of heroin laced with fentanyl. The young man’s family had stopped by to do a “wellness check” and found his body; his time of death was estimated to be one week prior to discovery. It is much too easy to think that this guy was just another junkie, a liability to his family, a menace to his neighborhood, and a drain on society however, he was a bright, young college

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How to Get What’s Fair From an Adjuster

May 23, 2023 12:26 am

Your estimators need to become experts on the estimating platforms you are using.  Where does that price come from? Is it the right price for this job? What is and is not included in that line item? What technology will allow your estimator to create a scope more accurately – and not worry so much about the sketch? Those technologies are out there – and they are not as expensive as you might think – especially when you consider what you may be leaving on the table.  Your estimators need to take the time

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