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5 Reasons to Become Certified in the RIA’s Advanced Pillar Designations

June 19, 2023 8:00 am

Considered the premiere designations within the restoration industry, the Restoration Industry Association (RIA) offers advanced pillar designations to help restoration professionals stand apart as experts in specific areas of loss. The advanced pillar designation program includes four designations, culminating in the RIA’s capstone Certified Restorer (CR) designation, the penultimate achievement in comprehensive restoration. The four pillar designations include: Fire Loss Specialist (FLS) Water Loss Specialist (WLS) Content Loss Specialist (CLS) Environmental Risk Specialist (ERS) Restoration professionals must achieve each of the four pillars before pursuing their Certified Restorer (CR) designation. In a recent focus group,

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Registration Open for “Profitable Pack Outs” Workshop in Anaheim, CA

June 16, 2023 9:49 am

Join Total Contentz for our 2-day “Profitable Pack Outs” Workshop July 18 & 19 in Anaheim, CA Come see what hundreds of other companies have already discovered: the insider secrets to growing a successful contents division and increasing their bottom lines. If you are interested in making this your best year ever, join us for the finest, most complete course of its kind. July 18 & 19, 2023 hosted by THE ACADEMY OF TEXTILES & FLOORING 1140 N. Armando St. Anaheim, CA 92806 GET MORE INFO What others have said about our workshop:  “You and your team

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Allstate’s Multiple Failed Attempts to Challenge Assignment of Benefits | Prequel to the Aliso Viejo Case

June 15, 2023 8:00 am

A restorer with a properly-executed Assignment of Insurance Rights can enforce the policyholder’s rights to fair claims handling. Allstate pivots and back-peddles, unsuccessfully attempting to find a basis to challenge contractors’ Assignment of Insurance Rights. California contractor uses Assignment of Insurance Rights to sue the carrier directly for overhead, profit, and attorneys’ fees and recovers 10x the invoice. SANTA ANA, CA – As reported in the March/April 2023 edition of C&R, Allstate Insurance Company paid an Orange County restoration contractor $335,000 to settle a dispute that began when Allstate refused to pay $33,221.80 of

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PuroClean of Cleveland, TN Serving Others with #RestoringKindness

June 14, 2023 10:26 am

This past month, PuroClean was able to give back to their community by providing services without charge. Smithers Church of God and parsonage in Smithers, Virginia suffered property damage from flooding in July of 2022. Men and Women of Action volunteers mucked out the parsonage and did a two foot flood cut of the drywall. The crawlspace was left with damaged HVAC ducts and mold growth. On June 1, 2023 a small crew from PuroClean Property Damage Experts of Cleveland, TN traveled six hours to Smithers. Upon arrival, they removed all of the damaged HVAC

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Gym Equipment Restoration: ‘Work Out’ the Fix

June 12, 2023 11:03 pm

Gym equipment restoration is a viable option for both individuals and commercial gyms after a loss. Flood damage, especially in residential basements, is an all-too-common occurrence that can ruin valuable treadmills, exercise bikes, rowing machines, and other equipment. A walk through in a local gym reveals dozens of tech-heavy machines that rely on wires and computer chips to operate. Many types of modern exercise equipment include surprisingly complex technology and all of it is at risk after a flood or fire. These loss events can contribute to pervasive exposure to water, chemicals, and, in

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CAT Season: Go or Stay Home | C&R Roundtable

June 12, 2023 8:00 am

Publisher’s Note: June marks the beginning of hurricane season – or “CAT Season” as our industry affectionately calls it. This year, the team of scientists at Colorado State University is forecasting a slightly less active season than average, with 13 named storms, six hurricanes, and two major hurricanes. These predictions are made using four models that combine between 25 and 40 years of data and look at factors like Atlantic sea surface temperatures, El Nino, sea level pressures, and vertical wind shear levels. You can learn more about their process and meet one of

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Simple Profitability Resources

June 9, 2023 8:00 am

Restoration contractors are always looking for the right resources to set their teams up to achieve successful project outcomes. Project management is won or lost in the details. Scope, budget, materials procurement, scheduling, and a variety of factors all align to either result in a job well done or a one-star fiasco. Too often organizations bemoan the final outcome, lamenting why they can’t hit their timeline, make the customer happy, or achieve profitability. This article will outline how restoration contractors can utilize tools already at their fingertips to move the needle toward better outcomes

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HUGE SUCCESS! | 2023 Restoring Kindness Recap

June 8, 2023 8:00 am

Restoring Kindness 2023 was a HUGE success and we couldn’t have done it without your support! Thank you first to our amazing Premier Partner, Violand Management Associates! Your support has been a VITAL part of reviving the Restoring Kindness movement in the U.S. and we are so thankful for your support! Next, we would like to give a HUGE shoutout to all of our Supporting Businesses and Vendor partners! Your support is pivotal to keeping this momentum going and reaching so many people through your gifts of time and kindness! Supporting Businesses Vendor Partners

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Please Clarify the Basic Elements of a Deal Structure when Selling a Restoration Business?

June 5, 2023 10:52 pm

Q: Please clarify the basic elements of a deal structure when selling a restoration business?   JT says: Based on seller’s preferences, requirements, transaction size, financial trends and perceived risk (by buyer), deal structures may contain some/all of the following:   Cash:  Funds received at the closing table.   Fixed Notes:  Referred to as a Seller Carry-Back Note (SCBN), these are guaranteed fixed payments (including interest) over a certain number of months/years.   Earnouts:  Agreements allowing the Seller to receive additional payments if the business achieves certain financial goals in the near future.    Holdbacks:  A

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Human Connection

June 5, 2023 8:29 pm

A couple of weeks ago, we held our annual Guarantee Restoration Services Employee Appreciation Crawfish Boil. It is my favorite event of the year. Everyone gathers at our corporate office to devour over 500lbs of delicious, boiled crawfish. Our Annual Employee Appreciation Crawfish Boil is not complete without the ever intense, sticky, marshmallow mouth-stuffing game of Chubby Bunny. And this year, we set a record. One employee was able to fit a whooping 36 regular marshmallows in his mouth before the other competitor threw in the towel.  It was absolutely marvelous!  Now, it is

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