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The History of Restoration

July 5, 2023 10:23 am

It is likely an undisputed fact that there is no one in the restoration industry who knows more about its history, exact dates, names, etc., that Pete Consigli. Known to many as the Restoration Watchdog, Pete is a well-respected veteran of the restoration industry. Pete joins Restoration Today to walk through the history of the restoration industry, publications, associations, and more. He also shares some laughs and stories along the way, and names dozens of people who have helped influence and drive the industry into what it is today. Grab a cup of coffee, and

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Generational Shifts, a Questionable Customer, Soccer Positions, & More

June 30, 2023 11:43 am

Welcome to Phil & Michelle’s Happy Hour – a podcast designed to make you smile, and hopefully learn a few things along the way. A few times a year, Phil Rosebrook Jr. of Business Mentors and Michelle Blevins of C&R Magazine sit down with restoration and cleaning industry leaders and icons to chat about all-things restoration, share stories, and have a few laughs. Two industry leaders and restorers sat down to chat with Phil and Michelle during the RIA convention earlier this year. Mark Springer of Dayspring Restoration/FLEET Response and immediate past president of

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RTI Announces 2023 3rd Quarter Class Schedule

June 30, 2023 10:14 am

Restoration Technical Institute (RTI) announces available training courses for 3rd quarter of 2023. Visit our website for additional learning opportunities including health, safety and compliance courses, FREE webinars and more: https://courses.rtilearning.com/  IICRC – Fire & Smoke Remediation Technician (FSRT) – LIVE Online: Tony Macaluso https://courses.rtilearning.com/product/iicrc-fire-smoke-remediation-technician-fsrt-5 DATE: July 11 – 12, 2023 TIME: 8AM – 5PM (EST) Online through Zoom COST: $359  IICRC – Odor Control Technician (OCT) – LIVE Online: Tony Macaluso https://courses.rtilearning.com/product/iicrc-odor-control-technician-oct-live-onlin-2 DATE: July 13, 2023 https://courses.rtilearning.com/product/iicrc-fire-smoke-remediation-technician-fsrt-6 DATE: July 11 – 13, 2023 TIME: 8AM – 5PM (EST) Online through Zoom COST: $509

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Managing Profitability in a Family-Run Business | Restoration Master Class Episode 10

June 26, 2023 10:14 pm

Family businesses account for 64% of the U.S.’s GDP, and account for 62% of the country’s employment and 78% of new job creation, according to the Conway Center for Family Business. Family-run businesses are a crucial and vital part of our economy, and also present unique challenges with relationships, succession, and money management. In the 10th episode of our Restoration Master Class on Profitability, sponsored by Encircle, ATI’s Chief Acquisition Officer and second-generation restorer Jeff Moore shares his insights on what it takes to not just have, but grow and nurture a successful and healthy

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Truths & Myths of AI in Property Damage Restoration

June 26, 2023 9:52 pm

Did you know the Artificial Intelligence (AI) market is estimated to surpass $400 billion by 2027, according to Forbes? Did you know ChatGPT had more than one million users in the first five days of being available? That Forbes article also reveals 25% of companies are adopting more AI because of the labor shortage, and 60% of business owners believe AI will both increase productivity and customer satisfaction. By harnessing the power of machine learning and advanced algorithms, AI systems are transforming how damages are assessed and repaired. These intelligent systems can quickly analyze

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Registration Open for Esporta 3 Day Regional Training Event

June 23, 2023 10:31 am

Now offering TWO Training Courses in ONE event! All-Day Tuesday & Wed Morning / Sept. 19 & 20: Advanced Soft Contents Training Course Wed Afternoon & All-Day Thursday / Sept 20 & 21: Soft Contents Billing & Inventory Course Attend all 3 days to maximize training and minimize costs! Host Company: MIDWEST REMEDIATION / Indianapolis IN 1.5 Day Advanced Soft Contents Course Agenda Topics: 14 IICRC CE Credits Packing out, Sorting and Workflow Finishing, Packaging, Storage, and other Best Practices Esporta Paperwork, Documents Guide, Specialty Cleaning, Drying Room setup Marketing & Business Development, Taking

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Mastering Digital Marketing: Boost Your ROI and Stand Out from the Competition

June 23, 2023 8:00 am

It’s been almost a year since I stepped into my role working for the marketing department at Albi. Every day I learn something new that helps enhance our marketing strategies. A few months ago, I attended a trade show conference. These conferences usually have guest speakers who bestow their knowledge onto those eager to learn about a specific topic. Ron Cates, a digital marketing expert with decades of experience, led this seminar, and I want to share some of my main takeaways from his presentation. Email Never Goes Out of Style! You have plenty

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Lessons from My Children: Terminology

June 21, 2023 8:00 am

I must admit, I was a little surprised (pleasantly so) that my last Publisher’s Note was one of the most commented-on pieces I’ve ever written. For those who missed it, I shared how my 9-year-old found his place as a hockey goalie – and the value of having people on your team in the roles where they are most passionate and gifted, too.  In preparation for this issue’s Publisher’s Note, I found myself thinking through other lessons I’ve learned from my littles. Let me introduce you to Luca. He just turned 4, and is

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Power in Partnership: Participating in Conferences & Trade Shows

June 19, 2023 10:25 pm

As a small business owner, I have witnessed firsthand the power of collaboration in driving positive change. In a specialized space such as restoration, the importance of these partnerships is even greater. Recently, I had the opportunity to attend the 2023 Alacrity Conference and speak to restoration business owners about how high performing businesses are staying on top in the industry. As I spoke in breakout sessions, chatted at our booth, and broke bread with friends and colleagues alike, I was struck by the collective impact we make that goes beyond any one individual

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Flood-Affected Rugs: Problems Multiplied by a Poor Pack-out

June 19, 2023 10:06 pm

Every rug has a story. It may be a piece purchased during world travels. It may be the family rug in the center of childhood memories. Or it may be the rug that really tied the whole room together. In the midst of an emergency response, the rugs may not be high on the team action list. A technician without any rug education may not know if the wet rug is a $100 machine woven art silk, or a hand-knotted $100,000 silk. The technician may not know if the rug is easily replaced, or

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