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Balancing Relationship with Accountability

July 17, 2023 9:52 pm

The delicate balance between building relationships and maintaining accountability in the workplace is a topic that resonates with professionals across the industry. In the current hiring environment and shift in the workforce, it’s become a vital element in securing the future success of our organizations. I’d even go as far as saying that if we plan to lead with integrity and commitment to valuing the HUMANS on our team then it’s not just critical, it’s mandatory. At the core of successful teamwork and collaboration lies the power of relationships. Connecting with colleagues on a

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Creating & Embracing an ESG Report

July 17, 2023 9:40 pm

As the workplace, workforce, and society as a whole evolve, so do needs and expectations of employees, customers, partners, and anyone else who comes into contact with our businesses. In May, BluSky Restoration Contractors announced the creation of its first ESG Report. ESG stands for Environmental, Social, and Governance. The report is published in alignment with the Sustainability Accounting Standards Board (SASB) standards for the engineering and construction services industry to ensure that BluSky address the ESG factors seen as most relevant to the industry by investors. The report highlights the ways the company is

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Top Tips for Google Analytics 4

July 17, 2023 9:14 pm

Welcome to an all-new video column exclusively on C&R, in partnership with Spot On Solutions! These marketing videos give restoration marketers valuable information – in 60 seconds or less! Enjoy! Google just made the change from Universal Analytics to Google Analytics 4, or GA4. Here is what you need to know – in 60 seconds!

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From Salespeople to Trusted Advisors: Empower Your Team with Pain-Solution Selling

July 17, 2023 8:17 am

Feel like you have too many eggs in too few baskets when it comes to your revenue? Too reliant on TPA business or national accounts? Or maybe you’ve watched your direct insurance agent referrals waning over the last couple years?  Expanding into commercial sales could prove to be a strategic pursuit to answer your problems. The world of commercial or B2B sales is all about pain-solution selling, a time-tested sales approach designed to hit the bullseye of your customer’s deepest needs. At the heart of this powerful method is a simple yet profound truth:

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Business Intelligence: Do You Know Your Numbers?

July 11, 2023 7:27 am

As a business owner, numbers play a big role in your company’s ability to be profitable and grow. But just knowing the numbers isn’t enough; you need to understand your numbers, and the data needs to be complete to give you an accurate picture. Chris Hill of JOC Analytics joins Restoration Today to talk about business intelligence reporting, and power of data for restoration companies. In this podcast, Chris shares what he has found to be the top indicators of healthy, and sick, businesses – and analytics restorers aren’t watching, but should be, and more!

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Dear David: Can You Share Liability Insurance Advice for Smaller Companies?

July 10, 2023 10:58 pm

Dear David, I am a smaller general contractor, what advice do you have for us smaller companies about liability insurance?  Dear Size Does Not Matter, Bill Wilson says it best in “When Words Collide,” 1) Read the Full Policy (RTFP). This is the advice no matter the size of the contractor. We recently had the pleasure of reviewing two smaller general contractor’s insurance programs. Each program written by a different agent. Each program is placed with a different insurance company. The surprises inside are the same things we find on the larger contractors.  General

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ATI Adds Roth Construction to Portfolio of Companies

July 7, 2023 11:55 am

ATI Restoration, LLC (“ATI” or “Company”), America’s largest family-operated restoration contractor and a national leader in restoration, environmental remediation, and reconstruction services, announced today it has acquired Roth Construction.  ATI was advised by Ryan Maughn, Davis Wright Tremaine LLP and Varoon Parekh, RSM. Roth Construction was advised by Gokul Padmanabhan, Restoration Brokers of America. Financial terms of the transaction were not disclosed. Bob Rothacker, better known as Cleveland’s “Grandfather of Restoration,” founded Roth Construction in 1967 and has proudly served Northern Ohio for over 50 years. Despite garnering numerous awards, including Contractor Connection’s coveted

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Why is ‘Quality of Earnings’ Important When Selling a Restoration Company?

July 5, 2023 4:35 pm

Q: Recently I heard the term ‘Quality of Earnings’, why is it important when selling a restoration company?     JT says: Every restoration owner should understand this- your numbers and accounting practices will be scrutinized when selling.   What-  Quality of Earnings (QE) is a forensic accounting process (by buyer) to verify accuracy of the numbers.   Why-  Controller and CPA methods vary widely for:  revenue recognition, WIP, revenue/expenses alignment, large loss and CAT accounting practices, etc.  Thus, restoration numbers can be confusing as GAAP accounting is difficult to achieve (Generally Accepted Accounting Principles). Who-  Most

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What’s the Best Thermohygrometer for the Job?

July 5, 2023 11:48 am

When assembling the best tools for water damage restoration, a thermohygrometer is a valuable tool to inspect, assess, and define needs for the job. Curious what features you should be looking for in a thermohygrometer for your cleaning and restoration company? Chuck covers it all in this quick, 7 minute episode of When It Comes Down To It!

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What Is Company Culture and How Is It Measured?

July 5, 2023 11:21 am

Publisher’s Note: Welcome to an all-new regular column in C&R, authored by restorer, industry leader, and CEO Katie Smith. The first week of every month, be on the lookout for a fresh Culture Under Construction column from Katie where she will share wisdom, experience, and actionable steps you can take to continue to build a healthy culture in your company. If I asked you to describe your company’s environment and how your team treats each other using just three words, what words would you choose? I’ll give you a minute to think about it. Grab a

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