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Restoration Today

Restoration Today is a video and audio podcast covering everything restoration-related.

Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.

Plus, there are some guaranteed laughs and heartfelt moments.

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Have someone YOU would like to see on the podcast? Email your recommendation to [email protected]

A New Era in Custom Pricing & Getting Paid

August 28, 2023 9:05 am

The customized price list discussion has been a hot topic in the restoration industry for the last few years. According to the 2022 C&R State of the Industry report, getting paid (and pricing) are a top pain point for restorers. Now, Restoration CrossCheck – a consulting firm in the restoration industry – is bringing two Xactimate pricing experts together to help educate contractors on pricing and creating their own price lists, do estimate reviews, help with appraisals, help in working with adjusters, and more. In this special episode, Ed Cross introduces the newest consultant

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What Is Modern Leadership?

August 21, 2023 8:59 am

Forbes defines leadership as “a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.” Leadership requires continuous learning, improvement, and growth. Each new generation in the workforce looks for different traits and values in their leaders. In this episode of Restoration Today, Brandon Reece and Chris Nordyke share their insights on modern leadership, answering questions like: What defines a good leader in today’s world? What’s your take on buzzwords surrounding leaders today – like grit, discipline, etc.? How much does discipline, alone, matter in the trek to

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Digital Marketing Trends that Matter

August 15, 2023 6:58 am

Marketing guru Frankie Fihn joins Restoration Today to talk industry marketing, and digital marketing trends that matter. Frankie and Michelle discuss the importance of things like the Google Business Profile, and ways to maximize your online presence without breaking the bank.

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A Barge Full of Sewage, a Baby Bear, & Rowboats

August 7, 2023 9:46 pm

1 Tom Plumber‘s Rocky Hensley is back on Restoration Today to just have some laid back conversation about the industry and share a few laughs! If you want to know what a baby bear, row boats, and a sewage-filled barge have in common, take a listen and get ready to laugh!

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Meet AFOR: American Federation of Restorers

August 3, 2023 4:31 pm

There is a new restoration association in town, with the goal of “making property damage restoration a bonafide industry through reform, community, advocacy, standardized best practices, and education. Restoration is a skilled trade and it should be treated as such.” In this episode of Restoration Today, meet the two founders of the American Federation of Restorers, Mike Ovens and Zach Heern. They discuss: What personal experiences prompted founding AFOR? What is the purpose of AFOR? Who is the target membership group for AFOR? How does AFOR differ, in your opinion, from other industry organizations like

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Cashing in on Casinos: Commercial HVAC Cleaning (with VIDEO!)

July 25, 2023 7:29 am

Publisher’s Note: We LOVE sharing interesting case studies in C&R! In this article, David Hart shares his knowledge from years of experience in HVAC and duct cleaning, and as an inventor and innovator in the cleaning and restoration industry. We are sharing this story with you in multiple formats! You can read the case study below, and also dive deeper in the how-tos of the work itself, plus selling and marketing these services, in the podcast! Enjoy! After 30 years in the industry, 25 years of business ownership and 15 years of equipment engineering

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Creating & Embracing an ESG Report

July 17, 2023 9:40 pm

As the workplace, workforce, and society as a whole evolve, so do needs and expectations of employees, customers, partners, and anyone else who comes into contact with our businesses. In May, BluSky Restoration Contractors announced the creation of its first ESG Report. ESG stands for Environmental, Social, and Governance. The report is published in alignment with the Sustainability Accounting Standards Board (SASB) standards for the engineering and construction services industry to ensure that BluSky address the ESG factors seen as most relevant to the industry by investors. The report highlights the ways the company is

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Business Intelligence: Do You Know Your Numbers?

July 11, 2023 7:27 am

As a business owner, numbers play a big role in your company’s ability to be profitable and grow. But just knowing the numbers isn’t enough; you need to understand your numbers, and the data needs to be complete to give you an accurate picture. Chris Hill of JOC Analytics joins Restoration Today to talk about business intelligence reporting, and power of data for restoration companies. In this podcast, Chris shares what he has found to be the top indicators of healthy, and sick, businesses – and analytics restorers aren’t watching, but should be, and more!

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The History of Restoration

July 5, 2023 10:23 am

It is likely an undisputed fact that there is no one in the restoration industry who knows more about its history, exact dates, names, etc., that Pete Consigli. Known to many as the Restoration Watchdog, Pete is a well-respected veteran of the restoration industry. Pete joins Restoration Today to walk through the history of the restoration industry, publications, associations, and more. He also shares some laughs and stories along the way, and names dozens of people who have helped influence and drive the industry into what it is today. Grab a cup of coffee, and

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Truths & Myths of AI in Property Damage Restoration

June 26, 2023 9:52 pm

Did you know the Artificial Intelligence (AI) market is estimated to surpass $400 billion by 2027, according to Forbes? Did you know ChatGPT had more than one million users in the first five days of being available? That Forbes article also reveals 25% of companies are adopting more AI because of the labor shortage, and 60% of business owners believe AI will both increase productivity and customer satisfaction. By harnessing the power of machine learning and advanced algorithms, AI systems are transforming how damages are assessed and repaired. These intelligent systems can quickly analyze

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