Restoration Today is a video and audio podcast covering everything restoration-related.
Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.
Plus, there are some guaranteed laughs and heartfelt moments.
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Doug Schaedler and Brandon Donatelli from HOMEE join Restoration Today to talk about the evolution of InsurTech. We discuss using Net Promoter Scores to streamline the claims process, the shift in customer expectations and communication, creating a platform to to handle smaller, less complex claims efficiently, effectively and getting contractors paid quickly, and more.
Reese Darlington is a project manager for Venturi Restoration (formerly Response Team 1) in Southern California, and joins this episode of Restoration Today right from a job site! Reese shares how he juggles 40+ projects at a time, establishes good rapport with clients, finds and maintains good relationships with his subcontractors, and avoids the burnout that comes with long hours in a 24/7 industry.
David Hart grew up a tinkerer. Never caring much for school, he preferred to take things apart and reassemble them, learning how the world around him worked. A series of twists and turns in life sent Hart on an interesting journey that may or may not involve an entire set of flatware, military intelligence, the U.S. Army, hanging out in an ozone chamber, and more. Join us for a great conversation with RamAir International Founder David Hart, where he shares some personal stories, professional triumphs, and interesting tales.
The energy and excitement at this year’s RIA International Restoration Convention & Industry Expo was palpable. Using experience and feedback as their guide, it was clear everyone involved in the planning of this year’s event wanted it to be valuable and memorable, and they succeeded. In this episode of the Restoration Today Podcast, we are joined by: Kristy Cohen, RIA CEO Katie Smith, President of the Board of Directors Mark Springer, Immediate Past President Ben Looper, President-Elect We discuss a little bit about the conference, then dive into pressing questions about why today’s RIA is different,
Penco Restoration has been serving cities surrounding Atlanta, GA., for nearly a decade. Over that time, they’ve faced all the extremes: the triumphs of explosive growth, the heartbreak of tragedies within their team, and the pressures of a tornado leveling their town. Through it all, the team has remained strong and loyal to their customers and community. In this episode of Restoration Today, Penco founder/owner Joey Pendley authentically shares some of the keys to their explosive growth, challenges they’ve overcome, getting jobs, community and industry involvement, and more.
When a career on Wall Street left him feeling unsatisfied, Mike Bevilacqua decided to explore other directions for his career and was surprised by the restoration industry. Fast forward 15+ years, Mike now runs a large restoration company on the East Coast – Mammoth Restoration, with eight locations across three states. Over the years, he learned what does and does not work for effective growth, how to create a healthy culture, and what it takes to drive explosive growth. At the root of it all: focus on people, not numbers. In this episode, Mike
Welcome to this C&R Roundtable discussion on sales best practices! This conversation brings together several industry professionals from all levels to discuss the art of sales in the restoration and cleaning industry. They are here to share their biggest sales lessons, how they harness technology, the balance between nurturing relationships and prospecting, and more. Below, read responses from business development pros from around the industry. Above, watch a recent podcast with a sales consultant covering a lot of the same topics! C&R ROUNDTABLE SONIA SHEETZ | BUSINESS DEVELOPMENT | FLEET RESPONSE Sonia has spent
The 2022 hurricane season officially begins on June 1, but scientists like those at Colorado State start assembling predictions for future hurricane seasons long before it actually begins. By studying historic data and trends, Research Scientist Phil Klotzbach and his fellow scientists are able to make accurate projections of what the tropics might brew in the coming months. Insurance carriers use data just like this to assess risk and loss potential, and restoration companies can similarly use this data to prepare to scale up for CAT mode. In this episode with Phil, he discusses
A Note from the Editor: Welcome to part 2 of Phil Rosebrook, Jr’s annual prediction series. In part 1 you were able to see how his predictions for 2021 held up. Now he’s sharing what he sees in the 2022 crystal ball. Making predictions in today’s business environment is very difficult due to the high speed of change, political uncertainty, health challenges and radically different feelings on the work environment. The next decade will bring changes that will be inconceivable to many, and will radically change the way we work, communicate, learn, travel, purchase
CoreLogic President of Protect Garret Gray is back on the Restoration Today podcast! In this conversation, Garret and Michelle discuss a number of hot topics in the restoration industry today including (but certainly not limited to): Data Integrations Marketplace competition Contractor relationships Plus, Garret shares some of his background, the growth of Next Gear Solutions over the years before being acquired by CoreLogic, his family, and more. Miss our first conversation with Garret? You can listen to it here!
