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Hurry Up And Slow Down

February 15, 2022 4:00 am

Have you ever heard the saying “Slow is Smooth and Smooth is Fast?” The Navy Seals are noted for that particular phrase and its message is much deeper and far more impactful than one might think. At first glance, it may seem like a simple adage or play on words, but in reality it’s a powerful way of thinking that can have a profound impact on everything from business strategies to service delivery.  I spent roughly eight years in the United States Army as an Infantry Soldier. The modern fighting environment is now predominantly

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Scorecard: Grading 2021 Restoration Industry Trend Predictions

February 14, 2022 4:00 am

A Note from the Editor: This is the first of a two-part series! First, as you’ll read in this article, Phil Rosebrook, Jr. grades the predictions he made for 2021. Then, in this article, you can read his expert predictions for 2022 Although 2021 was more normal than 2020, it was still quite unusual. It is challenging to predict the future when the present is so unpredictable. This past year did see a return to normal in many areas, yet it was quite difficult in others. Different states, countries, and provinces had their own

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Mastering Large Loss Restoration Projects

February 13, 2022 11:27 pm

Tom McGuire has more than three decades of experience with large loss and disaster recovery projects. He specializes in structural damage restoration/decontamination, ambient control/stabilization and vital document recovery/vacuum freeze drying systems. McGuire is the founder of the restoration industry’s massively popular Large Loss Mastery courses. These courses teach the full gamut of large loss restoration jobs – from marketing to actual restoration and reconstruction techniques, often simulating intense jobs like a loss at the Pentagon or a flood in New Orleans. As the business has grown, he has brought other restoration experts into the

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Training Available to Better Serve Mold Sensitized Clients

February 12, 2022 3:38 pm

The awareness that some occupants are sensitized to mold has led to the development of specialized practices and procedures for projects to assist them. In the past, these specialized techniques were learned the hard way as contractors dealt in a trial and error approach to adapt regular remediation practices for their customers who are more susceptible than normal to mold contamination. In an effort to meet the needs of this market segment, the National Organization of Mold Remediators and Inspectors (NORMI) has introduced a two-day class to assist contractors in helping mold sensitized individuals.

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FLEET Response: Growing by the Golden Rule

February 10, 2022 1:22 pm

FLEET Response is a growing national restoration company, building on the foundation of the Golden Rule: Do unto others as you would have others do unto you. In this episode of the Restoration Today podcast, we are joined by Mark Springer, president of Dayspring Restoration. Dayspring is one of FLEET’s founding companies. Mark shares the evolution of FLEET, the involvement of private equity and the difference between different PE options out there, finding companies with shared values to join the company as it expands, and more.

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The Transforming Power of Self Awareness

February 10, 2022 6:00 am

Brandon and I had Eric Sprague and Larry Wilberton on the Head Heart & Boots show a couple weeks ago. Our intent was to learn more about their Morning Tech Meeting (soon to be SuperTech University), as we’d heard great things, and wanted to promote it to our clients and listeners. And we did just that, for about 10 minutes. The rest of our conversation largely centered around the topic of self-awareness and it’s transformational power.  The Harvard Business Review divides self awareness into two types, internal self awareness, and external self awareness. Internal

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Flurona: Disinfection for COVID-19 + Flu Season

February 8, 2022 3:35 pm

This article is sponsored by SteraMist. Flurona, a new word and a new disease. What is it? A potential ‘Twindemic’ which people have the seasonal flu and COVID-19 at the same time which has already hit the shores of America. Although COVID-19 has been at the forefront of controversy, discussion, and concern, many medical professionals are worried about a potential rise in Influenza cases as infections last year were significantly lower than average (Nirappil 2021).  What this means, according to Rochelle Walensky, Director for the Centers for Disease Control and Prevention, is that “because

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Fire Chasing: 7 Questions to Consider

February 8, 2022 12:22 pm

As a manager or business owner,  trying to get some advice on whether a strategy or service option is right for your business can feel like a difficult process. The development of the internet and social media has provided entrepreneurs with limitless opportunities for immediate feedback from any number of persons presenting themselves as authorities on a given subject. If you go online seeking feedback, you will likely receive conflicting input from the extremes of a given perspective. While there are no dumb questions, there are plenty of dumb answers; so how do you avoid

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The Complete Guide For Implementing A Commercial Strategy Plan For Restoration Companies

February 7, 2022 12:00 am

Compound your growth by investing in commercial sales When considering going after commercial work, it’s important to understand the differences of your target audience with other marketing verticals you may have gone after in the past—for example, insurance agents or plumbers. For starters, commercial clients are far more inclined to care about the quality of work, pricing, and response time versus other marketing verticals. Where relationships and kickbacks might thrive with insurance agents and plumbers, commercial clients value quality, price, and response time first and foremost. When considering marketing to commercial facilities, the other

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Dear David: How Can I Protect My Company From Ransomware Attacks?

February 6, 2022 8:00 am

Dear David, I am a small business owner who recently sustained a ransomware attack. The attack encrypted our company’s data and created considerable expense. For example, without access to client data and appointment logs, all upcoming appointments were lost. I have an offsite backup, but it too was compromised. At that point, I hired a forensic computer expert and paid the ransom since it was the only way to retrieve the encrypted data. Unfortunately, 15% of data was unrecoverable so the staff worked around the clock to recreate it at considerable cost. How can

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