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Encircle Partners with EcoClaim to Provide Digital Waste Tracking for Insurance Industry

As emission tracking becomes regulated, the insurance industry is looking at ways to encourage more eco-friendly practices throughout its supply chain. Kitchener, ON – April 16th, 2023 – Encircle, the restoration industry’s go-to field documentation app, and EcoClaim, an end-to-end solution insurers can use to measure, verify and reduce greenhouse gas emissions throughout their supply chains, have announced a partnership to digitize and simplify waste tracking in property insurance claims restoration. As climate change escalates, tracking and managing emissions is becoming a regulatory imperative for many industry sectors, including insurance companies in Canada, Europe

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Sales Automation: A Comprehensive Approach to Your Sales Outreach Process

This article dives into the power of sales automation, focusing on its ability to streamline the sales process and liberate sales professionals from the mundane, time-consuming tasks that often bog down their productivity. The primary goal of this article is to explore how sales automation can assist your sales teams, enabling them to focus on what they do best: building relationships and closing deals. We will dissect the sales process, discuss specific commercial sales strategies, and identify key areas where automation can be implemented to reduce  ‘drag’ on sales personnel. This includes automating routine

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Case study Old Georgetown

Case Study: Restoring the Historical Old Georgetown City Hall

Share a little bit about your company – its background, location, etc. Charter Construction, based in Seattle, has been building, renovating, remodeling, and providing disaster response in the Pacific Northwest for over 40 years. Their service offerings include remediation, disaster solutions, commercial, custom homes, and senior living. Charter Construction has been a part of the Georgetown neighborhood for nearly 20 years. Charter Construction recently partnered with NeighborCare Health to restore the Old Georgetown City Hall building, a historic landmark that has served the community for 114 years. When did you first get the call

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I Haven’t Found a Handbook Yet that Prepared Me for Business Ownership

It’s been a few, well, decades since my college years, but as I look back, I don’t ever recall anyone offering a class on what it means to be a business owner. Sure, I took all of the business finance classes, a marketing course or two, and many business classes with textbook answers. Most of those courses taught me how to work in someone else’s business. The path less traveled to business ownership is filled with highs and lows. It’s a space where what you do every day affects the livelihoods of others and

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Embracing Commander’s Intent: Building Leaders Through Organizational Integrity

Hey there! Let’s settle in with our virtual coffees and chat about something that’s vital if we’re looking to scale our restoration businesses: the notion of ‘commander’s intent.’ Understanding the commander’s intent means understanding the why of what we do. In an ideal world it means team members have the ability to lead and effectively make decisions at all levels of the organization because they have a clear understanding of what the underlying values are that drive our organization’s decision making. This enables staff members to make decisions when process or procedure doesn’t clearly

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Is Removing Humans from the Claims Process a Good Idea?

Before we even get started, I know what you’re thinking; another artificial intelligence article projecting the future of AI in the insurance restoration industry. After all, it seems that the only thing people are talking about these days is how companies can leverage AI to help generate content, better educate staff, and improve client satisfaction. Rest assured, this is not one of those articles.  To start this discussion, the reader should know that this industry harnesses vast amounts of both personal and property data. This information is layered on top of complex processes, procedures,

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It All Depends: The Nuances of Contents Restoration

If you have been in the contents restoration business for any length of time, you’ve gotten a call from an adjuster or property manager regarding a potential project asking something like this: “Hi, Barb–hey–quick question. I have a loss (fill in the blank: fire damage, water damage, microbial growth, wind damage, etc.). It’s a standard 1,800 SF house with three bedrooms and two baths. The contents need packed out and cleaned. How quickly can you do it, and how much will it cost?” I can’t tell you how many times I’ve been asked this,

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Spring Home Maintenance Tips – Preparing Your Property for the Upcoming Season

Winter weather can wreak havoc on your home, but you can minimize damage with a little spring home maintenance. Before your spring-cleaning project, use our property owners’ maintenance tips to put your property in top condition. Proactive maintenance can help prevent costly repairs by catching minor problems early and repairing them before they become big problems. Some maintenance tasks are easy for the average homeowner, while others require a professional — like an arborist or an HVAC technician. Let’s explore the checklist of essential spring maintenance tasks to prepare your home for spring and

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Spot On Marketing in 60 Seconds – Local Service Ads

Discover the potential of local service ads (LSAs) in our latest “Spot On Marketing in 60 Seconds” episode! Tailored for service providers in the home service industry, LSAs offer a fresh perspective on enhancing online visibility. Learn how LSAs elevate your business above PPC ads while providing a cost-effective advertising solution. Uncover the synergy of integrating LSAs with marketing strategies to dominate search pages and engage potential customers effectively. Join us now to uncover how LSAs, when combined with PPC and organic efforts, can thrust your business to the forefront of local search results!

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Time Kills All Hires: The Urgency of Swift Recruitment

In the fast-paced world of recruitment, the adage “time kills all hires” couldn’t be more accurate. In today’s competitive landscape, businesses that delay filling crucial positions risk losing top talent to competitors or experiencing prolonged productivity gaps. The urgency of swift recruitment has never been more apparent. The Cost of Delay Every day a position remains vacant, businesses incur tangible costs. Productivity takes a hit as existing employees stretch to cover additional responsibilities, leading to burnout and decreased morale. Projects may stall or suffer from a lack of proper leadership or expertise. Moreover, the

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