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Going Beyond Panem et Circenses

Beyond expanding your bank account or attending the next Taylor Swift concert, can you articulate where you are now against what you desire for tomorrow? If you are an employee like I am, have you considered what you require today versus what’s needed to achieve your long-term goals?  As an owner or high-level manager, how much do you care about where your employees see themselves now versus where they want to be? What’s your role in helping your team understand why this matters? Every company should have a mission, vision, and values statement that

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It All Begins With the Source

You cannot start until you find the source. In this episode of When It Comes Down To It, Chuck Boutall from Restoration Technical Institute shares all about common sources in a water loss, multiple sources, hidden sources, and identifying and documenting water sources before making remediation decisions!

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The IICRC Fire Damage Standards – Why You Should Prepare Now

Now is Time to Get Ready A professional remediation standard for fire damage will be published. You can count on it.  Never more sure about it, I wrote these words myself and published them in an article1: “Some fire professionals have been hearing about the first-ever internationally accredited fire restoration standard for a long time…Right now, work is underway…this much is certain: the standard for fire damage restoration is coming, and it is going to be impactful and important. But the process takes time….work started in very early 2014.” All that is true. Impactful,

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Lessons From My Children: Bravery

If you know me today, it might be shocking to you to know that when I was young, I was not brave. In some ways, I still am not. Throw a ball at me, and I will still be terrified I’m going to fail to catch it and it’s going to hit me in the face. Same if you kick a ball at me. I really don’t care to be anywhere near a moving ball, in fact. But I digress.  Levi and Luca are fearless. And they continually surprise me by unknowingly showing me

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Empower Brands Honors Top Franchisees of the Year at 2024 Annual Meeting

  Annual gathering in Las Vegas celebrates standout achievements and dedication of leading franchise owners across the network RICHMOND, Va. — March. 27, 2024 — Empower Brands, a multi-brand franchisor of premium commercial and residential services, recently announced the winners of the company’s Franchisee of the Year awards during its 2024 annual meeting held in Las Vegas. “This year’s convention theme was ‘upping the ante,’ which was perfectly suited to our Las Vegas setting and the year of achievements from our franchisees, teams and dedicated partners,” said Scott Zide, CEO of Empower Brands. “The enthusiasm and ‘all-in’ mentality

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PuroClean Franchise System Looks to Expand Throughout the San Francisco Bay Area

The Paramedics of Property Damage Set Sights on the Golden Gate City  TAMARAC, FL— PuroClean, one of the country’s leading property restoration and remediation brands, is targeting San Francisco and surrounding communities as it continues its rapid expansion across the nation. The growing franchise system is looking to capitalize on its ongoing success by securing franchise owners who will fulfill their mission of unparalleled customer service and quality work within the San Francisco Bay area.  “San Francisco has been on our radar for expansion for quite some time as we have seen great success with

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Why More Women Should Consider Joining the Restoration Industry

As with every Women’s History Month, it’s important to spotlight the significance of female representation in the workforce, especially within restoration, as more women than ever before are joining the industry. As reported by the Bureau of Labor Statistics, there’s been a nearly 53% increase in female presence within home remodeling and construction. With the restoration industry now worth $210 billion annually (and increasing each year!), Sherri Koppelkam hopes to inspire other women to join this rewarding industry. Read on to learn more about Sherri, a fearless female paving the way for others in

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Spot On Marketing in 60 Seconds – Knowing Your Audience

In today’s competitive business landscape, understanding your audience is paramount to success. Our latest video explores how in-depth knowledge of your audience enables the creation of tailored marketing strategies that effectively resonate with potential clients. Ready to take your marketing to the next level? Watch our video now and start implementing these strategies to elevate your business!  

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Collaboration in Claims Management: Elevating Partnerships Among Carriers, Contractors, and Property Owners

Sponsored content provided by Accuserve. At Accuserve, we are committed to fostering strong and balanced partnerships among insurance professionals, contractors, and property owners. Our goal is to enhance these relationships to streamline the claims management process, ensuring collaboration that leads to optimal outcomes and safer, well-maintained homes and a positive experience for everyone involved. Traditionally, the Managed Repair space has been marked by fragmentation. We are transforming this by integrating technology-driven accuracy, expertise, and reliable impact. Our approach is centered on creating a more human Managed Repair Experience—an initiative that continuously evolves as we

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Making Your 2024 List Smaller

We’re nearly three months into our 2024 goals, and if you’re like most restoration business owners– and honestly like most of us on this planet – you haven’t checked off as many goals as you’d like. The truth is, that’s normal. Goals for the new year tend to be big, and that doesn’t always give us a lot of positive momentum toward knocking down what we set out to achieve. Going into Q2, let’s try a reset. Add smaller goals or break down larger ones into smaller steps.Think 30-day and 60-day goals, things you

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