Facebook Youtube Linkedin Instagram
SUBSCRIBE NOW
Main Menu

Articles

That’s a Guarantee!

February 27, 2023 7:35 pm

Few things in life, and restoration, are a guarantee. But as restorers, you can guarantee care and compassion for your clients, and depending on the loss and scope of work, guarantee your team’s ability to restore their property to pre-loss condition. In this episode of Restoration Today, we are joined by second generation restorer and CEO of Guarantee Restoration Services, Shawn Folks. In this podcast, we discuss standing independent in a consolidating industry, what it takes to stay competitive, serving a hurricane-prone region (the Gulf Coast), the importance of partnerships, creating and maintaining a

Read More »

The Importance of Building an Employee Resource Group

February 27, 2023 8:00 am

First Onsite Property Restoration believes in its people, and I am one of them. I’m also a woman who believes in empowering other women to reach their career goals and be rewarded for the talent they bring to work. Their happiness is more fulfilled when they are seen, treated fairly, and given an opportunity to succeed.  I’m proud of the initiatives and philosophy that First Onsite consistently practices in furthering the empowerment of its female workforce and professionals. So, when I introduced the concept of an Employee Resource Group (ERG) to some of my

Read More »

GUEST BLOG: Maximizing Efficiency and Saving Money in the Restoration Industry

February 23, 2023 3:12 pm

As a restoration company, one of the biggest pain points we all face is the need to constantly balance the demands of our clients with the limitations of our resources. Whether it’s dealing with tight timelines, unexpected expenses, or the pressure to always be on the cutting edge of the latest industry trends, it can be a challenge to stay afloat in this competitive field. One of the key ways to navigate these challenges is to focus on maximizing efficiency and controlling costs. Here are a few tips and strategies that we’ve found to

Read More »

Technology + Profitability | Restoration Master Class Season 2, Episode 2

February 22, 2023 10:16 pm

Welcome to season two, episode two of the Restoration Master Class! The 2023 Master Class is sponsored by Encircle, and focused entirely on profitability! Two times each month, we will drop quick, new episodes on different topics related to profitability – with different industry guests! In episode 2, Paul Donald, CEO of Encircle, discusses the role technology plays in the profitability puzzle! Find all Master Class episodes here. Or search “Restoration Master Class” on your favorite podcast platform!

Read More »

Company Culture

February 20, 2023 11:03 pm

Company culture is the buzziest of buzzwords in any recent discussion about how to fix your business, but the notion of a healthy company culture is nothing new. In fact, company culture is like a vitamin – everybody knows it’s important, but few people actually take it. As in many industries, the effects of the COVID pandemic and the Great Resignation have been felt in the restoration space, bringing discussion of company culture and talent acquisition to the forefront. But, what is company culture, and how do you, as an owner, understand and leverage

Read More »

From Annoying Marketer to Peer and Partner: The Benefits of Pain Solution Selling

February 20, 2023 10:23 pm

Pain solution selling, is a sales technique that focuses on identifying a customer’s pain points and offering solutions that directly address those problems. This approach to selling is based on the idea that people are more likely to make a purchase when they feel that the product or service being offered will alleviate their specific concerns. Seasoned commercial sales professionals know how hard it is to get people to change their behavior. Unless they’re having a painful experience with their current vendor, most operations leaders won’t switch. The perceived hassle outweighs any possible benefit.

Read More »

Growth in Water Damage Restoration Franchising: Meet UWRG

February 20, 2023 11:29 am

United Water Restoration Group (UWRG) was originally established in 2008, and grew quickly to about a dozen locations across Florida. In 2015, they began franchising – and have big goals to double or triple their number of franchises in the next couple of years. Bob Moore, UWRG’s Vice President of Development and Operations, joins the podcast to discuss the current popularity of water damage-related franchises, what it takes to run a successful franchise, and more!

Read More »

The Value of White Glove Workmanship in Cleaning and Restoration

February 20, 2023 10:44 am

Professionals in the cleaning and restoration business often interact with clients who have experienced a major loss: a flooded home, a burned-down building, an office space overwhelmed with mold. This can be a traumatic experience, displacing residents and shuttering businesses for weeks or months at a time. Under these circumstances, it’s essential that cleaning and restoration professionals provide white glove workmanship — that is, a highly-professional and fastidious experience that goes above and beyond, from the cleaning and carpentry to the customer experience. White glove workmanship gives clients peace of mind during a difficult

Read More »

Focus Before You Fail: Hiring

February 20, 2023 10:17 am

Hiring is the uncontested biggest challenge for most cleaning and restoration companies today. In this episode of When It Comes Down To It, Chuck helps you dial in on identifying ideal candidates for various roles, and how to get those filled!

Read More »

Filtering Through Industry BS

February 20, 2023 8:00 am

On a daily basis, intentional restorers are flooded (pun intended) with tidal waves of information. If a restoration contractor wants to learn and perform their duties in a manner that is in step with the best practices in their industry, they must filter through a lot of misinformation (dare we say, BS). Founding Father, Cliff Zlotnik, shares his perspective on how modern restorers can get a clearer grasp on solid information so they can form and train stellar habits for serving their clients in need. Mr. Zlotnik says, “In our industry, people look for

Read More »
Latest Posts
Most Popular

Want Access
to Exclusive
Content?

SUBSCRIBE
NOW