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Safe Art Transportation Starts With An Expert Pack-Out

March 13, 2023 11:04 pm

Whether it’s damaged or in perfect condition, art needs to be transported safely and securely to preserve the piece and protect it during transit. Works of art can be a wide range of items from a painting to a photograph or even taxidermy. Protect Art From Being Damaged Not surprisingly, there’s a lot of opportunity for error in transporting art. When individuals or collectors do it themselves, we see some common mistakes that can compromise the integrity of the pieces they’re trying to protect. Follow these tips when preparing art for shipping. For collections

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Dear David: Do Insurance Companies Cover Damages Anymore?

March 13, 2023 10:19 pm

Dear David, Do insurance companies cover damages anymore? It seems like almost every situation is met with some type of resistance. Scope, price, material costs, replacement cost, actual cash value, cause of loss, water damage, and even fire issues with smoke to name a few. Between program work, the supply chain issues, labor shortages, and demand brought on by recent weather events it feels like we must fight on every front.  Dear Covered Damages, The appetite for resistance to claims does seem to have evolved. A change to the notion of “business as usual”

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Modern HR: Parental Leave, Interns, & Company Culture

March 13, 2023 10:13 pm

With every new generation comes changes to the workforce, and that workforce’s wants and expectations. Today, Millennials, Gen Z, and each generation to come after them will have different expectations than Gen X, Baby Boomers, Traditionalists, and the generations to come before them. In today’s economy and job market, especially with the immense shortage of workers in the skilled trades, the onus is on restoration companies to be forward-thinking with their approach to today’s workforce. What will attract and retain the best talent for your company and customers? Sasser Restoration, based in North Carolina,

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10 Benefits of Ongoing Restoration Technical Training

March 13, 2023 8:00 am

Employee training provides benefits to not only the individual but also the business, helping your restoration company to continue running effectively. However, once you run initial job training, such as with a new employee, is there a need for further training investment?  Training, especially ongoing training, is a crucial area for debate in many restoration company boardrooms. However, several reasons suggest that initial training should only be the first step of longer-term professional development. An investment in regular technical training will effectively increase the company’s bottom line.  A restoration business should never stand still.

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Training + Profitability | Restoration Master Class Episode 3

March 10, 2023 8:36 am

In the third episode of this season’s Restoration Master Class, sponsored by Encircle, Jeremy Reets, owner of Reets Drying Academy and co-owner of Champion Cleaning, joins us to discuss the intersection between technical training and a company’s overall ability to be profitable. Miss an episode? Here is what we’ve covered so far this season: EPISODE 2: Technology + Profitability EPISODE 1: Organizational Structure + Profitability  Every episode is available on the C&R YouTube channel or your favorite podcast platform by searching “Restoration Master Class”.

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The 7 Steps to Effective Sales Training

March 6, 2023 10:10 pm

You hired him because he is outgoing, clean-cut, friendly, and likeable. You set him up with promotional materials and a current customer list, while working with him for several days to teach him the ropes on how to sell restoration. Like clockwork he arrives in the office every morning for coffee, enthusiastically chatting about last night’s game before heading out to spread the word about how amazing your locally owned company is at customer service and quality. He reappears in the afternoon with several business cards and receipts and tells you, “I had some

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The Good, the Bad, & the Ugly: Restoration Recruiting

March 6, 2023 9:41 pm

This week, Lowe’s announced a $50 million commitment to training people for the skilled trades over the next five years. Why? We all know why – because the skilled labor shortage is an ongoing problem, with 85% of contractors saying they struggle to find skilled workers. To compound matters, Mike Rowe recently rattled off the statistic on his podcast that for every five people leaving the skilled trades, there are only two to replace them. So when the candidate pool is small, but the need to hire is immense, it becomes key to lean

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I Received an Inquiry to Buy My Restoration Business, Should I Entertain It?

March 6, 2023 9:14 pm

Q: I received an inquiry to buy my restoration business, should I entertain it?    JT says: With continued industry activity, fair question.  Responding (out of curiosity) gets you one buyer, with one opinion.  When contemplating a sale, multiple buyers is always infinitely better. Why? Depending on the buyer (and type), there’s an array of potential values, deal structures, transaction variables and management philosophies. ‘Best’ buyers will ensure maximization of value, allow an exit on your terms/timeline, align with your culture, and best care for your team and future of the business.  These ‘best’ buyers have

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5 Steps to Educate for Success

March 6, 2023 3:48 pm

Training and education involves a lot more than handing someone a book, or sending them to one continuing education class and hoping for the best. In this episode of When It Comes Down To It, Chuck outlines 5 steps that lead to a much higher success rate when it comes to education! Jump in! (And don’t forget to watch the whole episode to catch the bloopers at the end!)

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Change Management Models – Which One to Choose?

February 27, 2023 10:34 pm

It’s Friday afternoon at 4:12pm, and you are sitting at your desk putting together a contract for a new customer that is due Monday morning at 8am. You look up and realize that you need to leave by 4:30pm to pick up your two-year-old from daycare. So, you decide that you can finish up the contract over the weekend. At 4:14pm you hear that email ding. You just received an email stating that on Monday morning the IT department will be transitioning to a new software platform, and that the transition will begin Friday

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