Articles

Benefits of Commercial & Industrial Restoration After Fire or Water Damage

Staring at the aftermath of a fire or water incident can make anyone panic. In residential and commercial settings, the first instinct is often to replace everything instead of restoration. In many situations, restoring small engine equipment or vital machinery is the right option. Cost Effective Small engine and machinery restoration often comes down to cost. When considering expenses, remember there’s more to the price tag than the machinery itself. Consider any additional retraining or certification that may be required with the purchase of new equipment. Reduced Downtime Money is money, but time is

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Ignoring Social Media’s Success Trap the Old Fashioned Way

We all see on the internet and social media the hype and buzz around work ethic and success. Be a savage. Work 25 hours a day, 8 days week, 53 weeks a year. Mamba mentality. You need to start everyday eating raw meat and taking an ice plunge if you want to be a true success. Blah, blah, blah. I think you get where I am going with this. I understand that these posts and videos are meant to inspire, motivate, and obviously get the person posting a lot of likes and subscribers. I

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Who is Responsible for Job Site Quality?

I recently came across a project where it did not appear the water-damaged drywall was removed with a high level of care. The customer did not seem to be bothered by the condition of the worksite or the chaotic nature of the demolition. Meanwhile, I was questioning all that I hold dear about the level of professionalism that we should be displaying as an industry. I took a photograph and decided to post a picture (see Exhibit A) in a contractor’s group to get peer feedback on who is responsible for job site quality. Is

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Objectivity in Restoration

In our industry, there are two constant things we can count on. One is the intent of our standard of care, and the other is the need for communicating the scope of our work. I would like us to focus on the intent behind the standards that have been developed over decades of dedication by the top restoration professionals in our industry. The standards are not influenced by personal feelings or opinions in considering and representing facts. Many times, we find ourselves explaining our recommended scope of work to adjusters, property managers, husbands, wives,

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What Does a Valuation & Analysis for Restoration Co. Owners Entail?

Q: On a podcast you mentioned taking restoration co. owners through a Valuation & Analysis, what does that entail?   JT says: Restoration contractors call me when they’re thinking of selling.  They have many questions but few answers. An insightful and educational tool, the Valuation & Analysis first looks at the numbers, then 12-15 intangible variables effecting the value of every restoration company.   The process answers dozens of questions and offers numerous insights for the road ahead, allowing you to plan and make decisions with confidence:   What’s my business worth, and why?   Where

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Proper Waste Disposal

Many job sites contain waste that require extra care when disposing of it. In this episode of When It Comes Down To It, Chuck dives into the three steps below, to ensure proper, safe, and legal disposal. Determine the type of waste. Efficient transportation. Regulatory training. Find more When It Comes Down to it here.

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Understanding SOC Compliance & What it Means for Restorers and Technology | C&R Roundtable

Panelists Rachel Stewart is the CEO and one of the Founders of Xcelerate Restoration Software, a job management system designed to help contractors be profitable. Having spent the first 12 years of her career growing and building a restoration company from $1.5 million to over $20 million in annual revenue, Rachel developed a passion for the restoration industry. She also found areas of deep frustration – as she focused on growth, efficiency, and profitability, she encountered the limitations that technology in the space had on a daily basis, and it was affecting her people

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Facing an Acquisition? Consider These Things

In 2021 the owner of the company I was working for asked me to come into his office. He told me that he was entertaining the idea of selling the company. My mind immediately started to race.  I instantly had a million questions, “What is it like to be acquired?” “Will my position be secure with the new owners?” Will our name change?” I took a deep breath and tried to calm my mind. Over the next year I would repeat the exercise and stop to take some deep breaths. I learned that going

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Intentionality + Profitability | Restoration Master Class Episode 4

Building a company with an intentional culture and purpose does not happen by accident. The more intentional you are with your company, and the decisions you make as a leader, the greater you set your entire team up for success. This, in turn, leads to higher revenues – and an overall ability to be profitable and have healthy profit margins. In this fourth episode of the Restoration Master Class on Profitability, sponsored by Encircle, PHC Restoration CEO and current RIA Board President Katie Smith joins the conversation to share what she’s learned about the

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Optimized Google Business Profile = Free Leads

Tired of not getting FREE leads from Google? With the ever-changing landscape of Google Search and the algorithm, there has never been a more important time to maximize your presence and be the most visible option in search. There are a few ways to get leads from Google! Most consumers use this platform to search, so having any form of website or listing on Google is a must.  Consumers search every day for services that you have to offer using Google. Using keywords and phrases, future customers type in what they are looking for,

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