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2023 Restoration Industry Predictions

A Look Ahead at What May Be to Come in the Disaster Restoration Industry This Year The beginning of a calendar year is the traditional time for releasing thoughts for the upcoming year. As I write this in December 2022, I find it challenging for next year due to some big issues that appear to be unresolved and otherwise unclear. The nature of predicting the future will always be complicated. It is my assessment that many of the drivers for the upcoming year will be propelled by macro environmental issues. These issues will impact

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2022 Scorecard: Reviewing 2022 Trends in the Disaster Restoration Industry

Welcome to my annual review, update, and predictions for the upcoming year in the disaster restoration industry. Every year, I look into my crystal ball and identify the top issues that restorers may encounter in the next year that may impact the industry and your business. I scan the general business environment as well as key issues from the restoration industry. I then use my 35 years of restoration experience to determine the key issues that restorers should consider when creating their strategic plans for the year. Before jumping into my thoughts for this

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Turning Around a Failing Company

It is a seat no business owner expects to be in, yet according to the Small Business Administration, 20% of new businesses fail in the first year, 45% fail in the first five years, and 65% in the first decade. Only one-in-four businesses make it 15 years or more. All that in mind, every business struggles from time to time, or goes through slow periods – even in an industry that is considered “economic proof”, like restoration. Rod Cruce of the Trifecta Growth Institute has helped many restoration companies turn things around. In this

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5 Tools for Greater Empathy

It is not uncommon for small business owners to receive coaching on how to prepare a conversation to convey empathy, compassion, and caring for their employees. Most of them already want success and achievement for their people, but there is often a disconnect between the care they have, and the actions required to convey that care to their employees.  Taking the time to discover and practice the following five tools can lead to greater efficiency, aid in expansion of business, and ease the burden of management.  Tool 1: Get Rid of Judgement  We exercise

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RTI First Quarter Course Listing

 Restoration Technical Institute (RTI) announces available training courses for 1st quarter of 2023. Visit our website for additional learning opportunities including health, safety and compliance courses, FREE webinars and more: https://courses.rtilearning.com/course-catalog  IICRC Water Restoration Technician (WRT) – LIVE Online w/Destry Ransdell https://courses.rtilearning.com/product/water-restoration-technician-wrt-live-online-1  DATE: January 3-5, 2023 TIME: 10AM – 5PM (EST) COST: $499  IICRC Carpet Cleaning Technician (CCT) – LIVE Online w/Mark Violand https://courses.rtilearning.com/product/carpet-cleaning-technician-cct-live-online-ma  DATE: January 17-18, 2023 TIME: 10AM – 6PM (EST) COST: $359  IICRC Repair and Reinstallation Technician (RRT) – LIVE Online w/Mark Violand https://courses.rtilearning.com/product/iicrc-repair-and-reinstallation-technician-rrt  DATE: January 19-20, 2023 TIME: 10AM –

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Storm Response Workshop

Southern Florida ranks among the best places to snowbird in the winter seasons. Contractors and insurance professionals looking for education and networking opportunities will be glad to hear they can get both of these items and some much-needed sunny weather. The DYOJO and the Global Restoration Watchdog, Pete Consigli, are teaming up to provide a one-day workshop titled Lessons Learned from Storm Response and Hurricane Recovery. This will be a gathering of some of the best minds and practitioners addressing the unique nature of disaster recovery. Professionals from property restoration, insurance claims, damage assessment,

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How Do I Negotiate Effectively When Selling My Restoration Company?  

Q: How do I negotiate effectively when selling my restoration company?   JT says: Please know the best negotiations start well before buyers are ever approached.  It’s most effective to first get your business in a solid and defensible position- resolve variables that lessen value, receive answers in advance for likely outcomes and scenarios, and gain clarity on financeability, deal structures, AR’s, WIP, Working Capital, taxes, and wealth preservation.   With clarity the best buyers can be identified (and why), for both the business ‘transaction’ and your personal ‘transition’.  You then negotiate from a position of

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IICRC Standards Available for Public Review

 The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has opened public review for the following Standards as part of the ANSI 45-day public review period: Revised draft IICRC S520 Standard for Professional Mold Remediation. Download the draft Standard and submit your comments online from December 23, 2022 to February 06, 2023 here: https://iicrc.org/s520/ Draft IICRC S590 Standard for Assessing HVAC Systems Following a Water, Fire, or Mold Damaged Event. Download the draft Standard and submit your comments online from December 23, 2022 to February 06, 2023 here: https://iicrc.org/s590/ Draft IICRC S700 Standard for

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What’s Trending in Technology?

In the first 2023 episode of When It Comes Down To It, Chuck Boutall covers what’s changed and evolved in with world of restoration technology! How is your company keeping up?

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10 Secret Xactimate Line Items

Looking to improve your estimate writing skills? If so, you’re in luck! In this guide, we’ll take a look at the top 10 secret line items that estimators often miss when creating an estimate using the popular software program Xactimate.  Whether you’re a restoration professional looking to get more accurate estimates or someone new to the industry just starting out, these tips will help ensure that your estimate is as accurate and thorough as possible. Let’s get started! When writing an estimate for restoration work, it’s crucial to account for all of the waste

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