Articles

Becoming an Expert

If one could gather a room full of industry professionals and ask them to achieve consensus on the definition of expertise, the process would be arduous. For many disciplines, this process begins with the development of standards. As those principles are adopted and implemented throughout an industry, they elevate professional practices. Often, standards and expertise go hand-in-hand when they are called into account in the high-stakes arena of the courtroom. In this article, we will discuss some of the critical elements of becoming an industry expert and apply the principles of legal testimony as guiding

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The 2022 Top 10 Lists

In 2022, C&R shared and published hundreds of articles, podcasts, videos, news releases, and more! Here are the most popular posts in every category this year! Top Articles “State of the Industry Special Section” by various authors http://candrmagazine.com/stateoftheindustry/ “Dehumidification Capacity in Structural Drying” by Joshua Woolen, J.S. Held LLC – Construction Consulting http://candrmagazine.com/dehumidification-capacity-in-structural-drying/ “Predicting 2022 Disaster Restoration Trends” by Phillip Rosebrook, Jr., Business Mentors http://candrmagazine.com/predicting-2022-disaster-restoration-trends/ “Restoration 1: Challenging the Status Quo” by Michelle Blevins http://candrmagazine.com/restoration-1-challenging-the-status-quo/ “The Complete Guide for Implementing A Commercial Strategy PLan for Restoration Companies” by Jeff Carrier, Restoration Digital Marketing &

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Fuel Your Mission: The Profitability Movement

Publisher’s Note: Welcome to a new series in C&R called The Profitable Restorer! One of our big educational focuses in 2023 is surrounding profitability, and how to help you create a more profitable and healthy business. Kris is a seasoned restorer, educator, and tech expert with vast knowledge on mitigation, reconstruction, and operations. This series will be published monthly, in print or on the C&R website. Plus, don’t miss the all-new C&R Master Class series on Profitability, launching in January!  For most restorers, the business of restoration is more than business as usual. You love

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Deviating from Standardized Pricing

In the land of Aloha, there are plenty of challenges when it comes to working with standardized pricing. Shipping cost, shipping time, lack of available vendors, lack of demand, and other logistics specific to being 2,000+ miles from where anything is manufactured are to blame.  Materials pricing has always been difficult to keep accurate, especially in the post-COVID era of manufacturing delays, staggering inflation, and fluctuating demand. Out of necessity I have dug in to learn how individual components add up to create a price per x line item just so we could make

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Possessory Liens: A Tool to Collect Sums Due For Contents Restoration

If you take your Ferrari to the shop for a new carburetor, and you refuse to pay for the work, the shop can keep your Ferrari, just like a dry cleaner can keep your pants if you don’t pay for the cleaning.  These providers have liens on the property, and restorers have them, too. These liens are different from mechanic’s liens, which attach to real property improved by a provider. The liens on contents are called “possessory liens” because the lien is based on possession.  A possessory lien is a security interest in personal

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The Commander’s Intent

As business owners and key leaders many of us dream of having a workforce that is self-driven, wildly independent and fueled by an “adapt and overcome” attitude. Instead many are frustrated, disgruntled and have all but given up determining that this kind of workforce is nothing more than a pipe dream.  Most of us can think of examples of high performance sports teams or special operations groups from the movies where teams are overcome by overwhelming odds yet still find some way to win the day. Often they do it under dire circumstances and

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Ownership Transition: One Year Later

On January 5, 2022, Kustom US announced the acquisition of Sacramento-based Five Star Restoration. Now one year into new ownership, we wanted to catch up with Five Star’s GM Aaron Provencal to chat about what the transition has been like for him, and the rest of the team. Aaron shares insights on: The first steps to take when it might be time to sell. Choosing the right buyer. Highs and lows of the last year. Reaction from competitors. Advice to others thinking about selling. The importance and value of industry involvement and relationships. …

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RIA 2022: Year in Review

As we wind down 2022, we are taking a look back at the Restoration Industry Association’s (RIA) great strides this year to unify the industry’s cleaning and restoration professionals, collaborate with peers and partners, and offer robust resources and tools to help our members complete their work as effectively, efficiently, and profitably as possible. Our mission to educate, elevate, and advocate for restoration contractors has been significantly bolstered by the RIA’s Advocacy and Government Affairs (AGA) Committee since its inception in 2019. The committee has led initiatives and realized meaningful change and progress that

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Professional Moisture Meters & Cold Weather Condensation

This article is sponsored by Protimeter. As winter sets in, the UK is facing a fuel crisis due to inflation. Homeowners and tenants will be trying to lower heating coststhis year by reducing heating and ventilation in their homes. But what does this mean for indoor air quality and the health and safety of building occupants? A professional moisture meter helps assess the likelihood of condensation – the main culprit in a host of issues that normally arise in winter. A Condensation Tsunami is Coming to Europe While everyone is rightfully worried about affording

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IICRC Updates

Volunteers Needed: The IICRC needs your expertise for the newly proposed American National Standard focusing on commercial resilient flooring. The BSR/IICRC S250 Standard for Professional Cleaning and Maintenance of Commercial Resilient Floor Coverings will describe the procedures to be followed by professional floor care providers to evaluate resilient flooring and apply the appropriate cleaning and maintenance processes. To submit your application, click here. 2023 Board of Directors and Executive Committee. Meet the newly-elected Board and Committee members here. Renewal Season Ending Soon: Renew your Certified Firm status before it’s too late! Log in today

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