Articles

Building a Restoration Equipment Business

This article is sponsored by First Choice Drying Equipment. In the 1980s, my family enjoyed running a thriving housekeeping and cleaning business with clients in Vail, Colorado. As the company grew, we signed very lucrative contracts with the Charter at Beaver Creek, The Hyatt Regency in Beaver Creek, The Vail Racquet Club, and the Vail Spa. We quickly learned that hospitality clients needed carpet, upholstery, and drapery cleaning. My brother, Scott, purchased a carpet cleaning van and started a carpet cleaning business to meet the needs of each customer. It was a great way to

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Quantifying Property Restoration Mastery

Most restorers that we meet with have a great sense of pride in their work. Many of these hardworking professionals are committed to developing their mastery in the science and service of property restoration. Mastery is an aspiration for the individual restorer that has been facilitated by hours and dollars donated by pioneers through the years. By learning from our rich, and not-so-long-ago past, the modern restorer can better quantify what mastery means for the property restoration professional. The industry is in the middle of a journey to define the profession through the development

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Employee Life Cycle: Recruitment

Ahhh, recruitment. Recruitment may be the number one challenge companies are facing today. With so many companies competing for good employees, how is your company standing out from the rest?  As we continue our six-part Employee Life Cycle journey this month, the second phase of the Employee Life Cycle is recruitment. Recruitment is a strategy and process that includes all the steps in hiring a new employee or filling a vacancy from within the organization.   Growth and turnover are inevitable in business. When a job opening becomes vacant or is created, developing a plan

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Highview Capital-Backed Watterson Acquiring Bassett Creek Services

Watterson, a leading national facility services company and a portfolio company of Highview Capital, today announced its acquisition of Bassett Creek Services, Inc., a national leader in restoration and renovation services. Headquartered in Chicago, Illinois, Bassett Creek provides mission-critical restoration, renovation, and specialty services to a diverse group of commercial and residential clients. The company is comprised of five leading brands – J.R. Johnson, Cornerstone Renovation Group, Region Construction Group, Baxter Restoration, and Disaster Restoration Pros – with complementary capabilities and expertise that allow BCS to holistically service customers across the nation. Since its

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Frankensteining: Restoration Equipment Repair

Publisher’s Note: Elan Pasmanick is the equipment guru behind Born to Repair, a company specializing in restoration equipment repair. Have a broken dehu? Elan can fix it. Need some tips on deep-cleaning difficult equipment? Also, Elan. In the video box above, check out our conversation with him on Restoration Today! You can also find Restoration Today on Apple Podcasts and Spotify. Below, check out an article by Elan on the idea of frankensteining!  Frankensteining, also known as cannibalising, is my favorite part of my job. Personally I prefer using the former name because I

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The Generational Shift

“Wealth doesn’t pass through three generations” –Chinese Proverb The statistics are daunting: Fewer than one in three family businesses are passed on to the second generation. Only one in eight make it three generations. (You don’t even want to know the statistics for four generations!) As a second-generation family business, I’m keenly aware the odds of handing down our company to the next generation are stacked against us. Daunting perhaps, but as Mark Twain famously observed, there are lies, damn lies and statistics. Just like you, my brothers and I are too busy helping

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The ABCs of P&Ls

When I think of the many hard-working restoration business owners I’ve met over the years, putting in long hours and striv­ing to succeed in our challenging industry, I sigh. I’ve been there! And when I think of the many owners who will do just about anything – anything at all! – to avoid looking at their financials, I get excited. You might think it’s strange, but think again: all of those dry columns and rows of numbers are the health indicators of your business. You’d want to know if your blood pressure was too

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Restoring Kindness 2022

Every year, the goal of Restoring Kindness is to inspire companies and individuals to live with purpose by loving and serving local communities through acts of kindness, expecting nothing in return. Restoring Kindness was founded by Kent and Lynn Rawhouser, former owners of A&J Property Restoration in Madison, Wisc., and rooted in the qualities through which they ran their company. What started as a small movement to impact their community lit a fire in an entire industry. Kent and Lynn founded their emergency restoration company in 1984. One of the things they loved most

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Emergency Preparedness Kit: Helping Restorers Handle CATS Like A Pro

Disasters happen… Are you ready for your next CAT job? This package contains 5 templates designed to help restorers prepare for the next emergency, in advance. Inside,  you’ll find: A Standard Toolbox Checklist – every tool you could ever need, so you don’t forget anything. A Contingency Plan – so you’re ready to go, and your team is on the same page, even before disaster strikes. A Process Worksheet – the necessary steps you should take before, during, & after a large loss, all laid out. A People Worksheet – so you can clearly define the

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Cleaning a Produce Distribution Plant | C&R Case Study

Publisher’s Note: We love sharing stories from the field of the interesting, challenging, and unique jobs cleaning and restoration companies tackle everyday. This case study involves cleaning a massive produce distribution facility from top to bottom. Aaron Fischer, owner of Rainbow International of Richmond/Charlottesville/Fredericksburg/Staunton, shares what it took to get this job done. Do you have a job you’d love to share! Email us! [email protected] 1. Tell Us About the Loss! The client reached out to us needing assistance for cleaning their facility to pass the yearly inspection by the state of Virginia and

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