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Reactionary Succession Doesn’t Work

March 21, 2022 11:06 pm

Not sure about you, but I LOATHE being reactionary. Lately, it seems that I am operating very often from behind and not in front…not being ahead of the ball. I feel that most companies operate from the same standpoint. A huge job comes in or a revenue stream dries up, and companies scatter to only then create a very shoddy, band-aid version that resembles nothing of the quality of work normally produced. Proactive planning often gets overlooked due to the reactionary tasks we are currently involved in! The same reactionary methods occur when an

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Restoration 1: Challenging the Status Quo

March 18, 2022 10:21 am

We are in an interesting time in the restoration industry. The chasm between contractors and carriers continues to be a pain point, and more contractors are veering away from program/TPA work. Today, there is an entire franchise that has chosen that route and is finding amazing success with their unique model. This week, I had the pleasure of making a quick trip to the Restoration 1 Convention in Fort Worth, Tex. It was a full house. Every session was standing room only, receptions were well-attended, and the overall atmosphere was celebratory. Immediately, it was

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Women in Leadership: Restoration 1’s Sherry Rose on Soft Skills, Technology, Labor Shortage

March 18, 2022 9:06 am

We are in an interesting time in the restoration industry. The chasm between contractors and carriers continues to be a pain point, and more contractors are veering away from program/TPA work. Today, there is an entire franchise that has chosen that route and is finding amazing success with their unique model. Sherry Rose is the CEO of Stellar Brands, the parent company of Restoration 1. She entered the company in 2020, initially as the COO of Restoration 1, bringing with her some amazing experience and records from leadership at other brands like Terminix, Merry

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Which Brand of Restoration Equipment is the Best?

March 17, 2022 6:00 am

I’m asked this question very often. I repair restoration equipment for about 40 restoration companies in the San Diego area, which are about a third of all the companies here. I work under the business name Born To Repair and I’m the only restoration equipment technician that I know about that makes a living from repairing in the clients’ warehouses. I found that my business model is a great way to get to really know the companies’ people and innerworkings.  My clients know that except for power distro boxes I don’t sell equipment. Because

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Value of Vendor-Contractor Relationships

March 15, 2022 6:49 am

As Abatix expands its footprint into the Chicagoland (and Midwest market), Regional Manager Dan Vaughn joined the Restoration Today podcast to discuss: Benefits of having vendor and supplier partners who specifically understand cleaning and restoration. Tips for choosing products and chemicals. Supply chain and labor shortage difficulties – and wins. Keeping up with restoration trends and hot topics & more!

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The Experience Events: Schedule Update, Memories, & Future Plans

March 14, 2022 11:20 pm

The Experience Conference and Exhibition in Cincinnati has just added a Taste of Cincinnati Reception on Wednesday April 6th at the Hilton Netherlands Hotel following the closing of the trade show.  The reception will be held in the Hall of Mirrors Meeting Room and will be a great opportunity for networking and just relaxing and having fun. The Reception will also have $10,000+ in drawings and giveaways! Check out our recent conversation with Larry on Restoration Today! He shares some of his favorite trade show memories, the history of the Hall of Mirrors, what’s

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What Would It Take?

March 14, 2022 9:44 pm

If I’m honest with myself, I’m a bit thankful the current hiring struggles are being felt by businesses around the world (Including my own!). Now before you tune me out or begin sending hate mail, hear me out. The current hiring crunch and labor shortage is doing something that is positive even though it may not feel like it at the moment. What it’s forcing many of us to do is reevaluate our skills as leaders. If it’s not, then it should be because we all have things to learn and our people deserve

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Compete or Collaborate

March 14, 2022 12:00 pm

The 1980s brought us The Goonies, Purple Rain, Duck Hunt, and Kelly Bundy. It truly was the best of times. Unless you were a short-sighted executive for a global soft drink company, then apparently all that Aqua Net and late-night Club MTV viewing really wigged out your brain!  For decades, Coca-Cola was the biggest brand on the market; even Santa Claus drank it. Pepsi struggled to keep up until they introduced the Pepsi Challenge—a blind taste test in their commercials that revealed more people preferred the taste of Pepsi when branding was taken out

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Continuing the Conversation: Mike Fulton Discusses Inflation, T&M, Integrations, & More

March 11, 2022 10:49 am

Mike Fulton, CEO of Xactware (now known as Verisk Property Estimating Solutions) is back on the Restoration Today podcast for round two! He first appeared on our podcast last November, and we are excited to keep these open conversations going with Mike as the restoration landscape continues to change and evolve. In this podcast, which is audio-only due to a hiccup on our end, Mike and Michelle discuss hot topics like: Adjustments for inflation Reporting pricing vs. predicting pricing Thoughts on T&M and 10&10 Reason profit margins for contractors Up-and-coming innovations and platforms in the

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Stay Interviews: A Tool to Overcome Your Biggest Staffing Challenges

March 9, 2022 5:01 pm

For many restoration companies out there, employee staffing is your topmost concern. That’s nothing new. I remember having staffing discussions with restoration business owners nine years ago when I got into the industry. Back then companies were competing for employees with bigger local contractors or the franchise down the street. Today you compete with Amazon, companies that allow employees to work from home, and the realization that there are plenty of opportunities with great companies in other industries that don’t require sucking sewer water out of a stranger’s basement at 2:00 in the morning.

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