Facebook Youtube Linkedin Instagram
SUBSCRIBE NOW
Main Menu

Articles

Lessons Learned in the Fire

April 6, 2022 8:00 am

Founded by two local businessmen, Royal Wa­ter Damage Restoration has been serving the Greater Philadelphia region for more than two decades. The company grew over the years and now operates out of two locations to ensure immediate re­sponses when needed. To provide further assistance to their customers, they developed a process where 100% of incoming calls were answered live – 24 hours a day, 7 days a week, 365 days a year. This system operated for years without any issues until an unexpected call at 2 a.m. on July 2, 2021. Employees for Royal

Read More »

I’ll be selling in 4-5 years. My GM and lead estimator just asked for a small piece of equity, good idea?

April 5, 2022 12:38 am

JT says: An owner’s mindset is the hardest thing to replicate in business. With equity (real or phantom), key employees work harder, are more accountable and make better decisions- all contributors to a better work-life balance for you. In this tight labor market better talent can also be retained/attracted. There may be a slight loss of privacy as they get to peak at financials, and you’ll give up a few ‘fruits’ at the end. Whether they earn-in or buy-in over the 4-5 yrs., the benefits can still be appealing. As an FYI, there are a few

Read More »

2022 Hurricane Season Predictions

April 5, 2022 12:32 am

The 2022 hurricane season officially begins on June 1, but scientists like those at Colorado State start assembling predictions for future hurricane seasons long before it actually begins. By studying historic data and trends, Research Scientist Phil Klotzbach and his fellow scientists are able to make accurate projections of what the tropics might brew in the coming months. Insurance carriers use data just like this to assess risk and loss potential, and restoration companies can similarly use this data to prepare to scale up for CAT mode. In this episode with Phil, he discusses

Read More »

Look Them In the Eyes…

April 4, 2022 7:40 pm

I suspect each restorer who has been in the industry for a while has a handful of jobs permanently etched in your brain. From the horrific CAT-3 loss, tragic fire loss, and major losses resulting from natural disasters – we are introduced to our clients during some of most challenging times of their lives. As the first responders to property damage, we’ve seen the good, the bad, and most certainly the ugly. The ugly is what I want to share with you this month. These are difficult times right now in so many ways

Read More »

Quick Testing for Concrete Moisture

April 4, 2022 1:41 pm

What is the quickest way for testing moisture content in concrete? Chuck Boutall welcomes a special guest to this episode of When It Comes Down To It! This special guest explains all the numbers found on moisture meters and how to accurately test concrete – from number of testing points to going “around the horn.” From there, gain a better understanding of what those moisture meter numbers mean in regards to the ASTM standards – and what readings you’re looking for depending on flooring type going over the concrete.

Read More »

Safety First: Exploring Chemical Compatibility

April 1, 2022 8:00 am

There is no doubt restoration professionals wear a lot of hats. Owners, managers, and supervisors often act as estimators and customer service representatives, while also handling human re­source issues of restoration team members (especially in this tight labor market, where finding and keeping workers is so critical to the success of an operation). And, of course, somewhere in the mix, there is a desire and duty to keep everyone safe. Dealing Properly with Chemicals Is Just One Slice of the Safety “Pie” Generally, only the larger restoration companies have the flexibility to employ a

Read More »

Cross Examination: Are Work Authorizations Really Contracts?

March 30, 2022 8:00 am

This question has been the subject of a lot of discussions in online groups lately. Some have written that an authorization is simply an “authorization to do work and not get paid; we have contracts to get paid.” This triggered a reply asking “What’s the difference if there’s a payment clause?” The short answer is: Authorization + Payment Clause ≠ Contract. What is a contract? A contract is an agreement between two or more parties that is intended to be legally enforceable. But the mere intention to make it enforceable does not make it so.

Read More »

Culture: It’s Not a Piece of the Puzzle… It’s the Entire Puzzle.

March 28, 2022 10:25 pm

A few years ago, I changed my title from CEO to Chief Cultural Officer. And the question I often get is: “What is a Chief Culture Officer”? I will get to that in a bit. First, I think it would help to explain the journey that led to the title change. I am sure most, if not all, of you reading this will be able to relate. I started my company 15 years ago and was mainly focused on sales, production and finance. Like any company just starting out, I had to find people

Read More »

Predicting 2022 Disaster Restoration Trends | with VIDEO!

March 27, 2022 5:00 am

A Note from the Editor: Welcome to part 2 of Phil Rosebrook, Jr’s annual prediction series. In part 1 you were able to see how his predictions for 2021 held up. Now he’s sharing what he sees in the 2022 crystal ball. Making predictions in today’s business environment is very difficult due to the high speed of change, political uncertainty, health challenges and radically different feelings on the work environment. The next decade will bring changes that will be inconceivable to many, and will radically change the way we work, communicate, learn, travel, purchase

Read More »

CoreLogic’s Garret Gray Talks InsurTech Marketplace & Industry Hot Topics

March 24, 2022 9:46 am

CoreLogic President of Protect Garret Gray is back on the Restoration Today podcast! In this conversation, Garret and Michelle discuss a number of hot topics in the restoration industry today including (but certainly not limited to): Data Integrations Marketplace competition Contractor relationships Plus, Garret shares some of his background, the growth of Next Gear Solutions over the years before being acquired by CoreLogic, his family, and more. Miss our first conversation with Garret? You can listen to it here!

Read More »
Latest Posts
Most Popular

Want Access
to Exclusive
Content?

SUBSCRIBE
NOW