Restoration Today

Restoration Today is a video and audio podcast covering everything restoration-related.

Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.

Plus, there are some guaranteed laughs and heartfelt moments.

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Growth in Water Damage Restoration Franchising: Meet UWRG

United Water Restoration Group (UWRG) was originally established in 2008, and grew quickly to about a dozen locations across Florida. In 2015, they began franchising – and have big goals to double or triple their number of franchises in the next couple of years. Bob Moore, UWRG’s Vice President of Development and Operations, joins the podcast to discuss the current popularity of water damage-related franchises, what it takes to run a successful franchise, and more!

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Restoration 1 Franchise Owner Announces Growth Investment from Private Equity

Scott Whitaker, owner of Restoration 1 Spokane, Wash., has partnered with Traction Capital, an investment firm dedicated to helping entrepreneurs in the Western U.S. Private equity firms have recently begun investing as franchisees in the restoration industry, signaling a new era of business growth and opportunity. The influx of funds across the industry will allow local businesses to expand their services as well as provide more resources for those impacted by natural disasters. Whitaker opened his first Restoration 1 franchise in 2017 while serving as Captain of the Spokane Valley Fire Department. His goal

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Restoration Beautiful: A Must-Attend Event This April

While the restoration industry is considered to be a relatively small space, it abounds with events all year-round. In recent years, the RIA’s International Restoration Convention & Industry Expo has arguably risen above others as the ultimate place to learn and network with fellow restoration contractors. This year, under the theme of Restoration Beautiful, the events committee has put together a convention revolving around uniting our industry. It’s set for April 24-26 in Orlando! Committee members Jeff Jones and Kelley Dolan join Restoration Today to share a sneak peek at the agenda, networking events,

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Getting Paid Faster

Unsurprisingly to most restoration contractors, the latest C&R State of the Industry report found that getting paid is one of the problems that keeps contractors up at night. In this episode of Restoration Today, Josh Ehmke – a One Claim Solution co-founder – shares tips on getting paid, and what he has observed during his time in the restoration industry.

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The Story Behind the Pink Plungers

In a time when there are many franchises for potential business owners to chose from, it is more important than ever to stand out from the competition – both in efficacy and branding. 1-Tom-Plumber has seen explosive growth despite only a few short years in business, and shows no signs of slowing down any time soon. In this episode, meet the father-son duo of Rocky and Kameron Hensley who are at the helm of the pink plunger franchise. With roots in the restoration industry, they explain the origins of the plumbing franchise, and what

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Restore vs. Replace: Reducing Our Carbon Footprint

Thanks to advancements in restoration and cleaning technology, it is more possible than ever to restore a vast number of items – instead of tossing them in the landfill and replacing them with new. This is great news for restorers and insurance carriers as the cost to restore item often costs far less than replacement, and gives contractors another revenue stream. There are also different options for contents restoration and cleaning services – including hard contents, electronics, textiles, artwork, and other specialties. Two experts in the world of soft contents restoration join this episode

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Creating IICRC Standards for the Cleaning and Restoration Industry

Ever wondered how IICRC standards are created, consensus bodies are formed, how often they are reviewed, and more? Mili Washington, IICRC standards director, joins Restoration Today to discuss the creation and revision of standards, the importance of volunteers and public comment periods, and more! Plus, learn what standards are currently out for review and how to get involved!

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Challenges in the Trades: Hiring & Recruiting

C&R’s State of the Industry report asked restorers what is keeping them up at night. Unsurprisingly, hiring was among the top answers. As the worker shortage in the trades continues, regardless of economic conditions, contractors are always looking for new ways to hire – and fresh ideas to attract good talent to their organizations. Gregg Taylor from Xactly byGTE, a company offering recruiting services in the restoration and cleaning industry, joins Restoration Today to talk about: – The biggest challenges their clients are facing? – What does recruiting look like today? – What can

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Turning Around a Failing Company

It is a seat no business owner expects to be in, yet according to the Small Business Administration, 20% of new businesses fail in the first year, 45% fail in the first five years, and 65% in the first decade. Only one-in-four businesses make it 15 years or more. All that in mind, every business struggles from time to time, or goes through slow periods – even in an industry that is considered “economic proof”, like restoration. Rod Cruce of the Trifecta Growth Institute has helped many restoration companies turn things around. In this

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Why Franchise?

The landscape of the restoration industry seems to change almost with the tide. Over the last several years, we have seen a major increase in mergers and acquisitions, private equity interest, more pushback and requirements from carriers, more restorers moving away from TPA work, and the list goes on and on. Among the many changes appears to be an explosion of franchise opportunities specific to restoration. We sat down with Rainbow Restoration President Josh Miller to dig into why franchises are so popular, what potential owners should be looking for in franchises, and what

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