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Restoration Today

Restoration Today is a video and audio podcast covering everything restoration-related.

Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.

Plus, there are some guaranteed laughs and heartfelt moments.

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Have someone YOU would like to see on the podcast? Email your recommendation to [email protected]

Ownership Transition: One Year Later

December 19, 2022 4:27 pm

On January 5, 2022, Kustom US announced the acquisition of Sacramento-based Five Star Restoration. Now one year into new ownership, we wanted to catch up with Five Star’s GM Aaron Provencal to chat about what the transition has been like for him, and the rest of the team. Aaron shares insights on: The first steps to take when it might be time to sell. Choosing the right buyer. Highs and lows of the last year. Reaction from competitors. Advice to others thinking about selling. The importance and value of industry involvement and relationships. …

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Maximizing Your Restoration Company’s Online Presence

December 12, 2022 5:28 pm

Digital marketing is an overwhelming topic for a lot of restorers, especially as algorithms and best practices are constantly evolving and changing. The good news: there are experts to help! In this episode, Ashlee Southworth and Amanda Stichter from Virtual Vision join Restoration Today to answer questions like: What makes a website good? How important is content on a website? What is SEO, exactly? What are the most cost-effective ways for restorers to attract customers and leads online? What social media platforms perform best for cleaning and restoration companies? How should companies track their

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RestorTech Integrations: E3 + Clean Claims

December 8, 2022 12:56 pm

In C&R‘s State of the Industry report, restorers agreed software choices – and software onboarding – are ongoing pain points for their companies. Clean Claims and E3 are two of the platforms looking to ease this pain point by full integration of the two platforms that complement each other well. Chuck Dewald III, of the Dewald Academy of Drying and creator of E3, and Lane Larsen from Clean Claims share the inspiration behind their platforms, what they do, the value of proper documentation during the claims and restoration process, and the importance of integrations

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InsurTech & RestorTech with CoreLogic’s Garret Gray

December 6, 2022 7:40 am

Garret Gray, CoreLogic’s President of Protect (although likely going through a title change soon!), returns to Restoration Today to catch up on all things InsurTech and RestorTech-related. Garret and Michelle discuss: The latest with Symbility/Claims Connect. Symbility’s pricing methodology. Ongoing efforts to update pricing, and gather industry feedback. Deviating from standardized price lists. Keeping up with labor rates. Benefits for non-TPA contractors using Symbility. Where to find Symbility training. Best ways for contractors to stay on the front edge of new technology. The upcoming INTRConnect show in LA. …. & more! Watch here, or

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The Refreshed & Rebranded Certified Mold Professional

November 28, 2022 2:38 pm

The Certified Mold Professional (CMP) designation has been available to restorers and cleaners for more than 20 years. For most of that time it was offered through the Restoration Industry Association. But in August, C&R shared news from Wonder Makers Environmental that the designation is going through a rebrand, and getting a refresh! Today, the Certified Mold Professional (CMP) is sponsored by the National Organization of Remediators and Mold Inspectors (NORMI™). With this new partnership, the CMP will now be known as the NORMI Certified Microbial Professional (NCMP™). Existing Certified Mold Professionals will be able to migrate

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The Current Restoration Climate: Profit, Efficiency, & Continuity

November 21, 2022 10:02 pm

Ahead of the C&R State of the Industry reveal, we sat down with Violand Management Associates GM Tim Hull to discuss overall industry trends, the economy, what might lie ahead, and more. This conversation explores the belief that the restoration industry is economic-proof. While that is true to a certain degree, businesses can still struggle in a down economy, or when faced with high inflation, high labor costs, and supply chain issues. Tim shares some insights and resources for business continuity planning. Tim and Michelle also discuss being a profitable business, and running an

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The 4 Modes of Profitability for Contractors

November 14, 2022 8:00 am

Publisher’s Note: Welcome to an all-new series in C&R exploring the hot topic of Overhead & Profit – O&P. This series will bring together articles from several industry experts who specialize and train on estimating, getting paid, and legal matters.   In my 20+ years of experience working in this industry, I have observed and participated in the rise as well as the fall of many business ventures. Everyone who starts a business knows profitability is important, but too often contractors treat it as optional. This article will be the first in a series

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Florida’s Insurance Restoration Landscape

November 7, 2022 11:37 am

Note to listener from R David Sweet and C&R: As you listen to today’s podcast, Please be aware that the claims, legal and operational environment currently being experienced in Florida is constantly changing. This podcast is intended to be informative, but no legal directive should be implied or acted upon as a result of the information contained here in. It is imperative that you have solid counsel available to you and apply their directives to the file.  By choosing to listen to this content, you agree to hold harmless all parties. Every state has

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Hurricane Ian Restoration Update | with VIDEO!

October 31, 2022 11:20 pm

Mammoth Restoration is one of the many restoration companies that mobilized to Florida following Hurricane Ian’s landfall in late September. As the CAT team drove semis packed with equipment toward Ft. Myers and Sanibel, other members of the Mammoth team, based in Pleasant Gap, Penn., readied themselves to handle necessary logistics, paperwork, and other tasks that could be done remotely. In this episode of Restoration Today, Mammoth President Jon Vogt talks about what their CAT team is seeing in Florida, the true level of destruction and loss, what it took to prepare to respond

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Drying Meets Technology: Integrations in Restoration

October 24, 2022 3:51 pm

In September, Encircle and Phoenix Restoration Equipment announced the integration of the Encircle platform with Phoenix’s DRYLink technology. Kris Rzesnoski, VP of Encircle, and Erin Hynum, Business Unit Lead for Phoenix, have spent many years with their teams pushing toward greater innovation and collaboration in the industry. In this podcast, Kris and Erin discuss why integrations like this are important, what this means for contractors, and what they see on the horizon with drying technology and equipment.

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