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Restoration Today

Restoration Today is a video and audio podcast covering everything restoration-related.

Every week, Michelle Blevins sits down with an industry peer – a contractor, a colleague, a supplier, an innovator, an insurer, etc. Every conversation covers the hottest topics in today’s restoration industry – going beyond fire and water damage restoration and diving into topics like M&A, company culture, hiring and recruiting, innovations in restoration, and tools of the trade.

Plus, there are some guaranteed laughs and heartfelt moments.

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Have someone YOU would like to see on the podcast? Email your recommendation to [email protected]

Sales, Marketing, & Branding: What’s the Difference?

October 17, 2022 10:10 pm

So, what is the difference between sales, marketing, and branding, anyway? People often lump those first two words together, when they are in fact quite different roles – and require different talents! In this episode of Restoration Today, Jeff Jones, the Director of Sales and Marketing for Violand Management Associates, brings his knowledge of the industry – after having spoken with hundreds of restoration companies – on what solid sales and marketing people or teams look like, the differences in sales people (aka hunters vs. farmers), and also discusses the role branding plays in

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An Entrepreneur’s Toolbox: Dig a Moat, Build a Castle

October 10, 2022 10:15 pm

Building a strong, healthy restoration company doesn’t happen by chance. Success and sustainable growth require processes, efficiencies, KPIs, and an owner who is able to run the business, instead of the business running them. In this episode, RBA Founder Gokul Padmanabhan joins in for a conversation on what he sees at work within the most successful restoration companies, what it means to have a clearly defined purpose and the normals ups and downs owners face through various stages of their business. This episode is sponsored by Encircle.  

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Meet the Mold Medics

October 7, 2022 2:21 pm

There is a new franchise in town – the Mold Medics! The company’s CEO, Tim Swackhammer, joins Restoration Today to discuss his background in franchising, remediation, and the launch of this new franchise system specializing in mold removal. Plus, Tim discusses specific services, training, certifications, and more! This episode is sponsored by Encircle.

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Partnership and Service in Catastrophes

September 29, 2022 7:28 pm

Corey and Lindsay Brandon are familiar faces in the restoration industry. Today, they work together as a team as Director of National Projects for Insurcomm. Michelle sat down with Corey and Lindsay at The Collective to talk about what it looks like to mobilize for catastrophes, the importance of partnerships and working together, and how they effectively tag-team their role to serve customers at a whole new level. Corey, Lindsay, and baby Penelope are all currently on CAT duty in Florida following Hurricane Ian!

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Ownership Transition: Telling Your Team | Episode 12

September 26, 2022 1:34 pm

After months of paperwork, calls, and planning, the deal is done – and the paperwork signed. The business is sold. Now comes one of the hardest parts of the entire process: telling your team, vendors, customers, and anyone else with close ties to your company. In this episode, Gokul walks through the best ways he has found to share this pivotal news with your team, how to tailor the message to each group affected, and how to deal with the emotions as the news unfolds. He also discusses who needs to know before the deal is

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The Modern Sales Process

September 26, 2022 12:33 pm

The world of sales today involves hunters and farmers, marketers and sales people, managers and representatives. In restoration, prospects have shifted somewhat in the last few years, and the process itself of running a successful sales team requires diligence, strategy, and structure. In this episode, we are joined by Justin Sifford and Alex Puertas, the drivers behind Wylander’s Remote Sales Management program. Both have extensive backgrounds in product and service sales, and a lot of knowledge to share on what works – and doesn’t work – in today’s world, with today’s customers. This episode

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Unpacking the Restoration Industry

September 20, 2022 8:28 am

Michelle sat down with CORE Group CEO Dan Cassara during The Experience in Las Vegas in early September. The goal was to have an open dialogue about the restoration industry today: the good, the so-so, and even the ugly. Dan shares his insights, after sitting in multiple seats in the industry over the years, on popular topics like mergers and acquisitions and the impact they’re having on our industry, TPAs, data, industry associations, and more.

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Mike Fulton Talks Pricing Analysts, Methodology, Integrations, Trends, & More

September 15, 2022 10:14 pm

Mike Fulton rejoins the Restoration Today podcast for the third time! He has consistently been our most popular and listened-to guest, and we are honored to have him back for this episode! Fulton is the President of Property Estimating Solutions at Verisk (AKA the Xactware arm of Verisk). In this episode, Mike and Michelle discuss topics like: Verisk’s Pricing Analyst Program that is now well underway The online price list editor that was announced during the Verisk Conference in February of 2022. The impact of an explosion of InsurTech in restoration. Pricing feedback. The

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What You Need to Know About Monkeypox

September 12, 2022 1:32 pm

Forensic Operator, Microbial Warrior, and seasoned restorer Jeff Jones returns to Restoration Today to discuss Monkeypox, and what our industry needs to know. – What is Monkeypox? – Where did it come from? – How is it DIFFERENT from COVID? – What are some of the big misconceptions about Monkeypox? – How is it being transmitted? – How long is it living on surfaces? – What are best practices for cleaning and disinfection? AND MORE! This week’s episode of Restoration Today is sponsored by sureti!

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Exploring the Impact of Toxic Chemicals

September 6, 2022 8:30 am

In this episode, Michelle is joined by two incredible, and highly celebrated scientists to discuss toxic chemicals in our lives – and how they disrupt our bodies, hormones, and environments. Pete Myers, PhD, a founder of sudoc (creator of dot Cleaner), is one of the world’s top experts on endocrine disrupter chemicals. He coined the term “endocrine disruption” in 1991, and coauthored a book in 1996 that discusses the topic, called Our Stolen Future. Terry Collins, PhD, is a fellow founder/inventor, and principal inventor of TAML catalysts. This catalyst could greatly reduce the amount

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