Facebook Youtube Linkedin Instagram
SUBSCRIBE NOW
Main Menu

Articles

7 Tips for Providing Disaster Relief

January 29, 2025 9:59 am

It’s hard not to be moved by the devastation we see from natural disasters, such as the wildfires in Southern California. We see stories of neighbors and local businesses pulling together to provide food, clothing and shelter to those affected.    Trained restoration professionals have a unique skill set to add.  They know how to properly document the damage with Digital Photo Inventory.  They start a contents “triage” to sort through what’s restorable and what is total loss. And they know how to safely transport and clean treasured belongings.   And this can mean

Read More »

Botanical Solutions for Effective Mold and Water Remediation

January 29, 2025 8:12 am

When it comes to the chemical part of the job, disaster remediation and restoration projects can be reliably evaluated by considering the “Clean, Kill, Coat” approach.  For restoration professionals, applying the right product technologies, like botanical cleaners and disinfectants, can add further value to your services. Severe weather events are on the rise. Look no further than the most recent Atlantic hurricane season, which saw several major storms rip through the American Southeast, leading to record flooding in several locations.  The potential water damage resulting from storms like these can have long-lasting negative impacts

Read More »

Strategies and Applications for Predictive Management

January 28, 2025 9:42 am

In 2017, there were 9,560 wildfires in the state of California that burned over 1.5 million acres of land, many of which affected heavily populated areas around Los Angeles. During these events, I had the privilege of working with a client who made some bold moves in asset acquisition based on predictable weather patterns and the likelihood of this repeating itself the next year.  In 2018, there were 8,527 wildfires, burning 1.9 million acres, including one in particular that destroyed 1,643 homes and buildings and damaged another 364—right in the client’s backyard. The result

Read More »

The Promise of AI: Predictability in AR

January 28, 2025 8:36 am

There’s a lot of talk about the promise of AI and technology in the restoration industry. But there’s more than one flavor of technology. Wonder where it’s headed in AR, specifically in claims management? AI has tremendous promise because there’s so many moving parts with every claim. Here’s some examples of how it can be used: What grade does your current documentation score? How does it increase or decrease your collection rate? Time to payment? Who is the adjuster and what’s their history? Where do they push back and how responsive are they, down

Read More »

Navigating the Evolving Insurance Landscape: A Glimmer of Hope for Restoration Businesses

January 27, 2025 7:45 am

The global insurance industry significantly impacts restoration companies on a local level. Natural and man-made disasters can have a cascading effect for 5-10+ years. In 2024 alone, there were at least 26 separate billion-dollar disaster losses. The roughly $102 billion paid in claims through Q3 2024 was a hefty burden for insurance companies, while 2023 saw a record-breaking $123 billion in losses. However, a glimmer of hope emerges on the horizon. After five years, the pendulum in the insurance industry may be starting to swing back. The Changing Landscape:  Insurance companies are primarily concerned

Read More »

Navigating the Entrepreneurial Rollercoaster

January 24, 2025 7:47 am

When I took over my mom’s event planning business in 2006, I poured everything I had into growing it (in our best year, we did $30 million in revenue!). Then COVID hit.  I don’t need to tell you that no one was planning events during this time, bringing our entire business operation to a screeching halt. As the world navigated this global pandemic, I found a new opportunity with ATI, and I’ve been talking with restoration business owners every day since. I love this part of my job. As an entrepreneur at heart, I

Read More »

New Year, New Opportunities: And a Quick Lesson from a 5-Year-Old

January 23, 2025 11:23 am

We made it to 2025! Can you believe it? If you are like me, I am excited for what the new year will bring, and thankful for the many lessons I learned in 2024.  At C&R, we have some fun things up our sleeves for the new year! A few of them will be revealed in this issue, and others will be unveiled in the months ahead. First and foremost, the C&R team is excited to announce the launch of an all-new industry award, in partnership with the Restoration Industry Association! You can find

Read More »

How to Perform Fire Investigations

January 23, 2025 11:02 am

When performing building restoration after a fire, the fire restorers tasked with conducting visual and physical investigations should commence their investigation from the exterior of the structure. This will enable them to identify any structural hazards that may pose a risk to their safety. Additionally, the restorers should give thought to boarding up the building to safeguard the overall structure, surrounding environment, and contents, as well as any possible fire scene evidence. The investigation of a fire incident should be comprehensive and systematic. It should begin from the exterior and proceed towards the interior

Read More »

Building Your Brand: The Intersection of Personal and Organizational Excellence

January 21, 2025 8:47 am

Building a strong brand is more than just elevating a service industry business. It requires cultivating both the organizational brand and the personal brands simultaneously. This dual approach not only strengthens the company’s reputation but also enhances the personal growth and career trajectory of each team member. Marc Cenedella, CEO of TheLadders.com, insightfully explains that branding is not a new concept. It has evolved through history and remains a cornerstone of personal and professional success: “Building your personal brand might strike you as a funny way of thinking about your career, but the idea

Read More »

2025 Restoration Trends

January 20, 2025 8:08 am

As we enter the new year, it’s a great time to reflect on how far the restoration industry has come and where it’s heading. Last year, Phillip shared his predictions for 2024 and recently published his scorecard on his predictions, providing an honest and insightful look at the trends that have shaped our industry in the last year. You can read 2024’s scorecard here on our website. I started working in the restoration industry on spring break of my senior year of high school back in 1988 and have spent my entire professional career

Read More »
Latest Posts
Most Popular

Want Access
to Exclusive
Content?

SUBSCRIBE
NOW