Facebook Youtube Linkedin Instagram
SUBSCRIBE NOW
Main Menu

Articles

Control Externo y Negligencia de Riesgos

December 4, 2024 8:27 am

Read the article in English Permitir que partes externas dicten tu metodología de restauración puede llevar a un trabajo de baja calidad y retrasos. Supón que cumples, solo para darte cuenta más tarde de que los métodos del ajustador o del administrador externo estaban desactualizados e eran ineficaces. Recuerda, tú eres el profesional, y en última instancia, soportarás las consecuencias. Permitir que partes externas dicten la metodología, el alcance y los precios de tus proyectos de restauración puede subvalorar el proyecto en general y ser perjudicial para el cliente. Los aseguradores están obligados a

Read More »

External Control & Risk Neglect

December 4, 2024 8:23 am

Lea el artículo en Español Allowing external parties to dictate your restoration methodology can lead to substandard work and delays. Suppose you comply, only to find out later that the adjuster’s or TPA’s methods were outdated and ineffective. Remember, you are the professional, and ultimately, you will bear the consequences. Letting external parties dictate the methodology, scope, and pricing of your restoration projects can undervalue the overall project and be detrimental to the client. Insurers are obligated to pay the “usual and customary” and/or “reasonable” cost of repairs. Thinking that allowing external parties to

Read More »

Predictive Management: Leveraging Data to Prepare for Unpredictable Workloads in Restoration

December 3, 2024 8:13 am

It is no secret that the restoration industry is riddled with uncertainty when it comes to the demand for services. Seasonal weather patterns give contractors an indication of what the cyclical nature of the business looks like from year to year. Most will use these observations to staff production and allocate resources conservatively to line up somewhere in the middle across the peaks and valleys. This is not a bad strategy, but it leaves a lot of money on the table when demand surges with natural disasters or large loss projects, which can often

Read More »

Restoring a Sanibel Island Sanctuary

November 28, 2024 8:00 am

Editor’s Note: At C&R, we love showcasing some of the incredible projects restorers have taken on. In this case study, Steve Glozik, president of FP Restoration, gives us a behind-the-scenes look at how his team led a 50-person crew to restore a Sanibel sanctuary devastated by Hurricane Ian. Read on to learn how restoration served as a catalyst for healing and rebuilding this community after catastrophe. Have a project you’d like us to feature? Share it with us at candrmagazine.com/case-study-submission/! Share a little bit about your company – its background, location, etc. FP Restoration

Read More »

Market Update: Milton & Helene’s Influence on Claims Volume

November 26, 2024 8:48 am

Publisher’s Note: This podcast and article are part of an ongoing conversation with leadership at Verisk. Check out our previous conversations with Aaron and David here and here, and be on the lookout for future dialogue on industry data, trends, etc. Have a question you would like asked in a future podcast? Email [email protected] The 2024 Atlantic hurricane season was widely anticipated to be one of the most active on record. Forecasts from the National Oceanic and Atmospheric Administration (NOAA) predicted an exceptional number of named storms and hurricanes, raising concerns for communities along

Read More »

Accountability and Responsibility: Why Both Matter and How They’re Different

November 26, 2024 8:10 am

In business, leadership, or even your personal life, you’ve probably heard people toss around “accountability” and “responsibility” like they’re the same thing. Spoiler alert: they’re not. Sure, they’re connected, but understanding the difference isn’t just about sounding smart in meetings—it’s about building better teams, businesses, and relationships. So, let’s break it down in plain terms with some real-world examples so you can see why both matter and how to use them to your advantage. What’s Responsibility? Responsibility is simple: it’s your job to handle a specific task or duty. When you’re responsible for something,

Read More »

Add a Zero: Keeping CAT Work Profitable

November 26, 2024 8:00 am

Since the 1990s, ATI has been on the front lines of every major CAT (catastrophe) event throughout the United States. From 9/11 to Hurricane Katrina, and now Hurricanes Helene and Milton, we’ve continued to learn from each response and fine-tune our processes and procedures. When responding to these high-stakes events, every second saved and resource maximized can make a significant difference–not just for operations but for profitability. In part one of our CAT response series, claims expert and adjuster Andy McCabe addressed a critical question: Should you respond to a CAT event? He gave

Read More »

2024 Billing Trends So Far

November 26, 2024 7:00 am

With over $500 million dollars in claims processed for restoration contractors since OCS’ inception and a current rate of 15,000+ claims a year, we’re uniquely qualified to talk about trends we’re seeing across the industry when it comes to claims billing. Let’s go over a few that we highlighted in our recent C&R Lunch ‘N Learn webinar on Oct. 24th on How Restoration Contractors Can Get Paid Faster and More Fairly. Data highlights: Contractor job volumes are down ~20% in 2024 Program vendors have the most challenging pricing dynamics, with average invoice amounts considerably

Read More »

When the Customer Won’t Let You Do the Job Right

November 25, 2024 7:58 am

Understanding IICRC Standards and Limitations You should make sure you understand the definitions of the trigger language that is used in the IICRC standards. Many people mistakenly think that “the standard of care” means following the best industry practices when, in fact, it means following the minimum practices that have been agreed upon as what a competent person in the industry would follow. When a practice or procedure is stated as one that “should” be done, that is to be considered the standard of care to be followed.   If we cannot or do

Read More »

State of the Industry 3.0

November 22, 2024 11:04 am

Welcome to the third C&R State of the Industry issue, powered by KnowHow. This year’s report offers an in-depth look at the critical trends shaping the property restoration industry, highlighting both the successes and challenges faced by businesses across North America. As the data reveals, 2024 was a year of dramatic change. Industry-wide, companies navigated a tightening financial landscape, with reduced claims volume in the first half of the year and increasing pressure on cash flow. While these factors sparked anxiety, they also fostered innovation – many businesses adjusted their service offerings, embraced artificial

Read More »
Latest Posts
Most Popular

Want Access
to Exclusive
Content?

SUBSCRIBE
NOW